TakingCareof

BUSINESS
Our client is a property management firm headquartered in Minnesota. The company has been recognized for achieving the highest levels of performancewithintheirindustry.Theyspecializein property maintenance and management, and have numerouslocationsinmultiplestates. Prior to engaging in a relationship with WA, the companyhadanunfavorableworkers compensation losshistory.DuringourtrademarkedProfitShield Risk Assessment, two large business risks were uncovered.Oneintheareaofhiringandtheother intheareaofworkers compensationclaims. It was discovered that the hiring of new employees wasbeingdonebythelocalpropertymanagers;and yetresponsibilityforasuccessfulhiringprocesswas withcorporatemanagersinthehomeoffice.There wasadisconnectbetweenwhatwasbeingdoneon thelocallevelandthecorporategoalsandvision. To ensure better communication and higher quality hires, corporate management was brought into hiringatthesecondandthirdstagesoftheprocess. They were able to add their input into each hire, thereby improving the quality of the employees introducedintotheorganization. Whileanalyzingthecompanyshiringprocess,itwas also discovered that they lacked a formal new hire trainingprocess,whichresultedinnumerouslossof time claims, primarily with the property maintenancepersonnel.

PropertyManagement companysaves$42,754on Workers Compensation premiums.

Byimplementingandexecutinganeffectivereturnto workprogram, they were able to cut down on the lossoftime claims which had caused a high experiencemodificationnumber.They also instituted a formaltraining processfor new hires. The training process was the responsibility of the local property manager,withaccountabilityatthecorporatelevel. As a result of their relationship with WA, the experience modification for this company has been reduced by 40 points and the number of claims has gonefromanaverageof12peryeartozero.Through WAs injury management system, work comp loss reserves have been reduced over a three year time frameby$250,504.Duetoimpactingthecostdrivers oftheirworkcompprogram,theyve savedmorethan $42,754inworkcomppremiums.

WAInsuranceGroup(507)4244400WinonaAgency(507)4523366www.WAInsuranceGroup.com WAInsuranceGroup(507)424 4400WinonaAgency(507)452