I.

BUSINESS PROFILE OF THE RESPONDENT

1. What type of micro online business do you own?
o Food
o Clothing/Fashion
o Home essentials
o Cosmetics
o Others: _________________

2. What is the name of your micro online business? _______________

3. How long have you been in the e-commerce industry?

o 0-6 months
o 6-12 months
o 1-2 years
o More than 2 years
o
4. What is your monthly average net income from your business?
o Below P5,000
o P5,000 – P15,000
o P15,001 – P25,000
o Above P25,000
II. CHALLENGES

Strongly Agree Agree Disagree Strongly Disagree

It is hard to
acquire loyal o o o o
customers.
The growing
competition in the
E-commerce
o o o o
industry
negatively affects
my business.
Ensuring customer
satisfaction is a o o o o
difficulty.
Online payment
system is
inconvenient for o o o o
business
transactions.
Poor internet o o o o
connection causes
delay on my
business
 transactions.

III. OPPORTUNITIES

Strongly Agree Agree Disagree Strongly Disagree

My operational
cost (e.g. rent,
device, o o o o
transportation
fees, is minimal.
My schedule is
more flexible
because my
o o o o
business hours
depend on my
own availability.
My products can
be shipped
nationwide, o o o o
expanding my
market.
With the use of
social media, I can
promote my own
brand and o o o o
products to attract
potential
buyers/customers.
I can adapt my
business products
to the latest o o o o
trends because of
social media.