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Students' Perceptions of Using Zoom Meet Webinar During COVID-19

Pandemic in Technical and Vocational Education

Article  in  Journal of Critical Reviews · November 2020

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 ISSN- 2394-5125 VOL 7, ISSUE 19, 2020

STUDENTS' PERCEPTIONS OF USING ZOOM MEET

WEBINAR DURING COVID-19 PANDEMIC IN
TECHNICAL AND VOCATIONAL EDUCATION
Wan Hassan, W.A.S.1, Ariffin, A.2, Ahmad, F.3, Hamzah, N.4, Rubani, S.N.K.5, Zakaria, N.6
1,2,3,4,5,6
Faculty of Technical and Vocational Education, Universiti Tun Hussein onn Malaysia

E-mail: wanazrulshafuan@gmail.com

Received: 14 April 2020 Revised and Accepted: 8 August 2020

ABSTRACT: The implementation of social awareness issued by the government during the COVID-19
pandemic has influenced Teaching and Learning (T&L) activities where all educational institutions are
instructed to close to prevent covid-19 infection. Therefore, this study aims to identify the level of students'
perception of using zoom meet webinar during covid-19. This study involved a sample size of 35 Technical and
Vocational Education students who used zoom meet webinars in T&L activities. The questionnaire used was
adapted from a previous study and had obtained expert confirmation before being used in this study. This study
uses two types of analysis, namely descriptive statistics and inference. From the analysis conducted, the results
of the analysis showed that the level of students' perception of the using of zoom meet webinar during covid-19
is 3.39 which is at a moderate level. Meanwhile, the pearson correlation test found that the significant value was
.000. Therefore, there is a relationship between knowledge and attitude towards the use of zoom meet webinars.

KEYWORD: Teaching and Learning, Student Readiness, Webinar Zoom Meet, COVID-19

I. INTRODUCTION
Corona virus or COVID-19 was declared a dangerous epidemic on March 11, 2020. The spread of the virus is
very fast and 185 countries in the world are infected with COVID-19 (CSSE, 2020). [1] recommends that one of
the measures to stop the spread of COVID-19 is to impose travel restrictions, quarantine, workplace hazard
control, and closure of public facilities. This pandemic causes severe disruption in various social and economic
fields. The education sector is also experiencing significant disruptions. Schools and universities have been
closed in several countries that are infected with COVID-19. This is done to prevent the quick spread of corona
virus. Social distancing suggested and implemented by the local governments greatly affect the state of learning
in institutions of higher learning. The learning process at higher learning institutions must be continued to meet
the needs of the students.
The solution that can be offered at this time to educators is through online learning. Educators as one of the
important components of the higher education must be able to facilitate students with lectures, material delivery
and even assessment system. Online learning involves the use of technology, in which students strive to
complete various tasks and make decisions all the time. One of the purposes of online learning is to maximize
the decisions that students have made online by being given knowledge of correct answers and additional
information that can be accessed at any time [2]. It is beneficial for students who interact online to improve their
performance. Students are able to have simple discussions that focus on learning topics such as traditional
classes [3].
The most notable characteristic of online learning is that it provides convenience and flexibility to lecturers and
students, especially to determine online learning schedules regardless of location [4]. In the online learning
process, various platforms can be used effectively in the form of applications, websites, social networks or
learning management systems (LMS). The various platforms available are used to help facilitate learning such
as material delivery, assessment, or just to collect assignments. According to some experts, the use of LMS is
effective in managing learning because it has completed and easily accessible features. [5] revealed that LMS
Moodle can be used to share learning resources, assign assignments, and conduct assessments. This of course
supports the learning outcomes and can enhance the creativity of prospective teachers.

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II. PROBLEM STATEMENT

The increased transmission of Covid-19 has made the whole world nervous, including in Malaysia. Covid-19 is
a new type of virus and has a very rapid transmission and causes difficulties in its management [6]. Social
distance is implemented by the government to limit human interaction and prevent the public to thwart the
spread of Covid-19 virus. This causes teaching and learning activities in the face-to-face context to stop
temporarily. However, learning must continue because the duration of the Covid-19 virus is quite long.
Therefore, the method of implementation of teaching and learning should be carried out with scenarios that can
minimize physical contact among students or between students and lecturers. According to [7] the use of digital
technology allows students and lecturers to be in different places during the learning process such as Webinar
Zoom Meet. However, digital or long-distance learning systems as the substitute for face-to-face lectures also
have shortcomings in its implementation. Learning with a remote system is not entirely enjoyable and
acceptable to students. Many students have difficulty in understanding the lecture material given online. Apart
from that, there are other factors, namely the superficial IT mastery, unstable internet access due to the student
environment in the interior and so on [8]. Therefore, the objectives of this study are as follow:
I. Identify students' level of knowledge on the use of Zoom Meet application in learning.
II. Identify the level of students' attitudes towards the use of Zoom Meet application in learning.
III. Identify the level of student motivation towards the use of Zoom Meet application in learning.
IV. Identify the relationship of attitude and knowledge level towards the use of Zoom Meet application in
learning.

PANDEMIC COVID-19
Covid-19 is a disease with relatively rapid spread of infection. The disease is caused by the Corona virus which
specifically attacks the human respiratory system [9]. The control of these infectious diseases can be done by
minimizing the relationship of social activity [10]. Maintaining distance to reduce physical contact that has the
potential to spread the disease is known as social distance [11]. In an effort to reduce the spread of Covid-19
across the campus, the Ministry of Education Malaysia (MOE) has decided to implement learning from home.
This learning is done using the internet so that it allows lecturers and students to be in different places during the
learning process. Lecturers can create teaching materials that students can access online from anywhere and at
any time. According to [12], learning done using internet technology makes it possible to interact through web,
where lecturers and students are completely in different places [13]. The location of the students and lecturers’
isolation during the learning process minimizes the possibility of physical contact so that it can encourage the
emergence of socially distant behaviors. According to [14] the implementation of social distance is considered
an action necessary to suppress the spread of Covid-19.

WEBINAR USE DURING COVID-19 PANDEMICS

The definition of webinar according to [15] is a seminar, presentation, teaching or workshop conducted online,
face to face delivered through internet media and can be attended by many people in different locations. In
webinar activities people can interact directly through pictures (video) or text (chat). Webinar learning is also a
self-learning activity, flexible, and appropriate in the state of the country in the fight against corona virus.
Advantages of using webinar according to [16] are namely: (i) Cost savings due to lower travel costs and travel
time, (ii) Participant’s information does not depend on location, (iii) Easy administration and automatic
registration of participants through webinar software.

WEBINAR ZOOM MEET

Zoom Meet is a Face-to-Face Conference Platform where Educators and students can interact directly as they
meet face to face. In this application there are many advantages such as file sharing in PDF format that can be
done easily. Zoom offers the easiest facilities for individuals who want to participate in conferences or meetings
with just a link or room number. Zoom online format also includes two-way live broadcast lectures. The Zoom
making online courses are very popular due to saving time, costs, and its impact towards the environment. Zoom
requires low financial cost and offers a good webinar experience. The use of Zoom also allows participants to
write and discuss together throughout the process. Zoom also can be used for community-based discussions, etc.
[17].

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III. RESEARCH METHODOLOGY

The purpose of this study was to examine the students' perceptions of using Zoom Meet Webinar during Covid-
19 Pandemic in Technical and Vocational Education. This study employed a quantitative approach using a set of
questionnaires. The selection of respondents was done via simple sampling. All respondents were recruited
voluntarily and informed of the objectives of the study. This study involved a sample size of 35 Technical and
Vocational Education students. The questionnaire instrument used consists of four (4) parts namely (i) Part A:
Demographics of Respondents, (ii) Part B: Level of Knowledge, (iii) Part C: Level of Attitude and (iv) Part D:
Level of Motivation. A five-point Likert scale was used (5 = strongly agree - 1 = strongly disagree).

IV. RESEARCH FINDINGS AND DISCUSSION

Descriptive statistical methods were used by the researchers to describe the information obtained from
respondents, processed, analyzed, and evaluated by referring to the mean and frequency of methods used. Table
1 shows the interpretation scale used for the mean of this study.

Table 1 Interpretation of Mean Scale

Mean value Interpretation Mean

1.00 – 2.33 Low

2.34 – 3.67 Moderate

3.68 – 5.00 High

Source: [18]

1.1 Level of Student Knowledge in Using Zoom Meet

Table 2 shows the analysis of students' level of knowledge in the use of zoom meet webinars. From the analysis,
the researchers found that the highest average value was 4.06 which stated, "I know what a zoom meet
webinar". The current student generation, the 'Net Generation' that was born and raised in line with the Internet
and Information and Communication Technology (ICT) environment is often exposed to the development of
computer-based technology and electronic equipment [19]. Zoom meet is a new concept in the T&L process and
emphasizes on the ability to facilitate the learning process without being tied to physical location during the
learning process [20]. Meanwhile, the lowest item referred to "I always face obstacles while using zoom meet
webinar due to knowledge constraints using it" with an average value of 2.86. T&L based on the online websites
such as zoom meet not only aims to facilitate lecturers and students but also as a transformation towards high
quality and effective education [21]. Overall, the average value of students' level of knowledge in the use of
zoom meet webinar was 3.62 which was at a moderate level.
Table 2 Level of Student Knowledge in Using Zoom Meet

No Item Score Mean Level

1 I have the skills to use the zoom meet webinar. 3.29 Moderate
2 I am aware that the zoom meet webinar is applied throughout the
3.94 High
Movement Control Command.
3 I realize that zoom meet webinars have many advantages 3.69 High
4 I know that I will miss out if I do not use the zoom meet webinar. 3.91 High
5 I know that zoom meet webinars can help my academic
3.46 Moderate
achievement.
6 I Know what a zoom meet webinar. 4.06 High
7 I am good at using zoom meet webinars 3.63 High
8 I always face obstacles while using zoom meet webinars due to
2.86 Moderate
knowledge constraints using them
9 I know that a lot of knowledge can be gained through zoom meet
3.77 High
webinars

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10 I realized I had to use the zoom meet webinar during covid-19. 3.60 Moderate
Total 3.62 Moderate

1.2 Students’ Attitude Level in Using Zoom Meet

Based on Table 3, the results of the analysis of students' level of attitude in the use of zoom meet as a whole is
moderate at an average value of 3.31. In this analysis, the item with the highest average value was for the item
“I rarely use zoom meet webinars (less than 5 times a week)” with the mean score of 3.77. The acceptance of the
use of zoom meet was not only able to convert traditional modules, program costs and classrooms into the form
of online version but also contributed to a very flexible teaching and learning environment [22]. However, the
lowest item was referred to "I think the zoom meet webinar method is the way of learning of my choice" with
the mean score of 2.97. The teaching and learning using zoom meet will make a student more positive and learn
information literacy skills using the internet [23].
Table 3 Students’ Attitude Level in Using Zoom Meet

No Item Score Mean Level

1 I am ready to use the zoom meet webinar at any time. 3.34 Moderate
2 I rarely use zoom meet webinars. (less than 5 times a week) 3.77 High
3 I am ready to face the challenges in using the zoom meet webinar 3.37 Moderate
4 I assume that the zoom meet webinar method is the way of learning of
2.97 Moderate
my choice
5 I use the zoom meet webinar to communicate with classmates. 3.06 Moderate
6 I use a zoom meet webinar to communicate with lecturers 3.31 Moderate
7 I always take opportunities in learning through the zoom meet webinar. 3.31 Moderate
8 I always encourage friends to use the zoom meet webinar 3.20 Moderate
9 I always learn how to use the zoom meet webinar. 3.54 Moderate
10 I always try to use zoom meet webinars to get notes and other learning
3.23 Moderate
materials
Total 3.31 Moderate

1.3 Level of Student Motivation in Using Zoom Meet

The results of the analysis conducted to identify the level of student motivation in using zoom meet is as shown
in Table 4. Based on Table 4, the highest mean value is 3.63 for the item, "I feel the zoom meet webinar saves
costs". This was because they did not have to use paper to perform their tasks. This was in line with the research
conducted by [24]. Meanwhile, the lowest score was on the item "I cannot use the zoom meet webinar
effectively" with the mean value of 2.97. This situation showed that zoom meet offered the best option by
placing students as the center of the learning process. Students were encouraged to participate in discussions and
forums and they were able to contribute something valuable in learning [25]. Therefore, the overall mean value
of student motivation level for the use of zoom meet was moderate with the mean value of 3.24. A person who
studied with high motivation could carry out the learning activities earnestly, enthusiastically and passionately.
Nonetheless, students who studied with low motivation would be lazy and did not even want to do tasks related
to the lesson [26].
Table 4 Level of Student Motivation in Using Zoom Meet

No Item Score Mean Level

1 I like to use the zoom meet webinar 3.26 Moderate
2 I enjoyed using the zoom meet webinar 3.37 Moderate
3 I got encouragement from the lecturer to use the zoom meet webinar 3.34 Moderate
4 I got encouragement from my peers to use the zoom meet webinar 3.17 Moderate
5 I feel the zoom meet webinar saves costs 3.63 Moderate
6 zoom meet webinar improves my understanding 3.11 Moderate
7 zoom meet webinar increases my self-confidence 3.11 Moderate
8 I received encouragement from the University administration to use the
3.34 Moderate
zoom meet webinar
9 I am interested in using the zoom meet webinar. 3.06 Moderate

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10 I can't use the zoom meet webinar effectively 2.97 Moderate

Total 3.24 Moderate

1.4 The Relationship Between Attitude and Knowledge in Using Zoom Meet
Based on Table 5, the study found that the mean value obtained is .000 and lower than 0.05. Thus, there was a
relationship between attitude and knowledge in the use of zoom meet where the level of correlation between
attitude and knowledge was strong as the value of R was .723. Students need to be prepared to improve their
knowledge and attitude to make computers as a teaching and learning technology to replace conventional
approaches that were less common based on technological innovation [27]. This study was supported by [28]
study on the effectiveness of the use of the concept of VLE Frog virtual teaching environment among students.
He found that all students (100 %) really liked going to the computer lab because they had a new learning
environment and the teacher's observation also found that students were very excited when they could enter the
computer lab and used this application.

Table 5 The Relationship Between Attitude and Knowledge in Using Zoom Meet

Variable Knowledge Attitude

R Sig. R Sig.

Attitude 1 - .723 .000

Knowledge .723 .000 1 -

V. CONCLUSION
In conclusion, the zoom meet webinar was seen to have great potential in the field of education. The integration
between face-to-face learning and e-learning gave the students and teachers more choice in Teaching and
Learning (T&L). The use of zoom meet application in learning could help students and educators create and
build their knowledge which to some extent was able to provide an interesting and more effective learning
approach. Encouraging the use of zoom meet application among students will have a positive effect, as it is a
medium of cooperation that can involve students, especially in providing group assignments regardless of the
distance and time constraints to meet physically. It is a technological innovation in the world of education that
needs to be considered for its existence. However, the acceptance of an innovation in technology not only
involves the use of a sophisticated and up-to-date software or hardware, but also is closely related to the level of
use and effective methods or techniques in applying it. These technological skills can have a huge impact on
consumers if their use is expanded by educators in Malaysia.
ACKNOWLEDGEMENT
The authors would like to thank the Ministry of Higher Education, Malaysia, for supporting this research under
the Research fund, E15501, Research Management Centre, UTHM and Geran Penyelidikan Pasca Siswazah
(GPPS) VOT No H437. In addition, the authors also wish to thank the students of University Tun Hussein Onn
Malaysia. Batu Pahat, who had given their full cooperation to ensure the success of this study.

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