Al-Nico John Gallardo Molina

1738 Old Antipolo St, Santa Cruz Manila

09666788108
molina14minwoo@gmail.com

Objective
I would like to use my skills and experiences, as well as my passion and utmost dedication in teaching
to impart knowledge, inspire students, and shape the young minds. Also, to possess a positive and
effective teaching style with the willingness to work above and beyond the call of duty. Moreover, I
would like to work with other professionals to improve my skills as an educator which would allow me
to further contribute in the field of education.

Educational Background

Tertiary: The University of Manila

Bachelor of Secondary Education
Physical Science
Sampaloc, Manila

Secondary: Novaliches High School

Novaliches, Quezon City

Primary: Cecilio Apostol Elementary School F, Yuseco St, Santa Cruz, Manila

Personal Information

Age: 23 years old

Birthdate: July 14, 1998
Birth place: Bulacan, Balagtas
Gender: Male

Trainings

The University of Manila Elementary and High School Department

546 M. V. Delos Santos St. Sampaloc, Manila
On-The-Job trainee From June 2017 to March
Work Experience

Sitel Group Philippines

Customer Service Representative

Emails and Calls Advisor Support
Year : 2019 - 2020

Subject Matter Expert - Mentor

Emails and Calls Advisor Support

Complaint Escalation Manager

Voice and Non Voice line of business
Year 2020 - 2022

Highlights

➢ Teaching Skills
➢ Good in Communication Skills
➢ Computer Literate
➢ Technical Plan Execution
➢ Fast learner
➢ Excel and Google Skilled
➢ Reporting Skills

Character References

Jayson Romblon
Foundever Philippines
Colleague
09560644502

John Carlo Alvendia

Foundever Philippines
Team Complaint Manager
09153335438

Rosemarie Delos Reyes

Foundever Philippines
Team Complaint Manager
09985388597