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Open Wells Release Notes
Open Wells Release Notes
1
Release Notes
Contents
Introduction ................................................................................................................................. 3
System Requirements ................................................................................................................. 4
Third Party Software ................................................................................................................... 5
International Trade Compliance .................................................................................................. 6
Installation .................................................................................................................................. 8
Licensing ..................................................................................................................................... 9
Database Upgrade (SQL Server 2005, SQL Server 2005 Express, and Oracle) ........................ 10
Enhancements and New Functionality ....................................................................................... 11
Release 2003.22 Enhancements and New Functionality ............................................................ 30
Problems Fixed ........................................................................................................................... 44
Known Problems ......................................................................................................................... 51
Contacting Support ..................................................................................................................... 55
Introduction
This document contains important information and last minute changes related to
OpenWells 5000.1 that is not documented elsewhere. OpenWells is an application in the
Engineer’s Desktop5000.1 release, which provides major new functionality in support of the
Drilling and Completions applications on the shared EDM data model.
System Requirements
For details, refer to the ‘System Requirements’ section of the Engineer’s Desktop 5000.1 Drilling
Summary Level Release Notes.
Landmark acknowledges that certain third party code has been bundled with, or embedded in,
Landmark’s software. The licensors of this third party code, and the terms and conditions of their
respective licenses, may be found at the following location:
[Installdir]\Documentation\Third_Party.pdf.
Refer to the Engineer’s Desktop 5000.1 Drilling Summary Level Release Notes to view a table
describing a complete list of the third-party applications that are in Engineer’s Desktop Release
5000.1.
The ECCNs provided in Release Notes represent Landmark Graphics' opinion of the correct
classification for the product today (based on the original software and/or original hardware).
Classifications are subject to change. If you have any questions or need assistance please contact
us at FHOUEXP@halliburton.com
Under the U.S. Export Administration Regulations (EAR), the U.S. Government assigns your
organization or client, as exporter/importer of record, responsibility for determining the correct
authorization for the item at the time of export/import. Restrictions may apply to shipments based
on the products, the customer, or the country of destination, and an export license may be required
by the Department of Commerce prior to shipment. The U.S. Bureau of Industry and Security
provides a website to assist you with determining the need for a license and with information
regarding where to obtain help.
Definitions
CCATS (Commodity Classification Automated Tracking System) - the tracking number assigned
by the U.S. Bureau of Industry and Security (BIS) to products formally reviewed and classified by
the government. The CCATS provides information concerning export/re-export authorizations,
available exceptions, and conditions.
ECCN - Export Control Classification Number - The ECCN is an alpha-numeric code, e.g., 3A001,
that describes a particular item or type of item, and shows the controls placed on that item. The
CCL (Commerce Control List) is divided into ten broad categories, and each category is further
subdivided into five product groups.
Installation
Refer to the “Installation” section of the Engineer’s Desktop 5000.1Drilling Summary Level
Release Notes.
IMPORTANT:
• EDT 5000.1 is a new product. If you are currently using an EDM database version that is 2003.14 - 5000.0.0,
you must install 5000.1, then upgrade your database using the new Multi-Version Database Upgrade Utility
(EDMPatchDB.exe).
• EDT 5000.1 can co-exist with previous versions of EDT on the same machine. However, LAM 5000 will not
co-exist with previous versions of LAM (FLEXlm license server) on the same machine. Previous versions of
LAM must be uninstalled before you install the 5000.1 release. To run EDT 5000.1 and a previous version
of the EDT applications on the same machine, you must point one or both versions of EDT to a LAM server
located on a remote machine, since only one LAM server can run locally.
Licensing
There have been significant changes to licensing for the 5000.1 release. For details, refer to the
Licensing section of the Engineer’s Desktop 5000.1 Drilling Summary Level Release Notes.
You must upgrade versions of your database(s) created with earlier versions of the
software before running the 5000.1 software.
The primary focus of this release has been to enhance the user experience and to expedite user
workflows. This has been accomplished through the addition of a number of features including:
• Integration between the Engineering Hole Plans and Hole Sections area of the OpenWells Well
Planning Report,
• Allow for inclusion of Compass Plots and Wallplot Composer Plots within the OpenWells
output reports.
• Reformat several of the reports to look more technical and cleaner (e.g. Casing, Cementing)
Wizard Toolbar
OpenWells offers a number of Wizards that enable you create, edit and view data, without having
to navigate through the Well Explorer tree. These Wizards are accessed from the main application
window toolbar. The toolbar can be toggled off and on using the View > Wizard Bar command.
A check mark appears next to the menu item when the Status Bar is visible.
• Edit Rig - edit a Rig using the new Rig Equipment Editor (For more information see Rig
Equipment Editor on page 16.)
• Create Daily Report - create a new Daily Operations report, associate a Rig and create an AFE.
The feature is discussed further in relation to Rig Operations Association on page 25.
• Today’s Wells - determine the accuracy and completeness of your Well(s). This feature is
discussed further below.
Within the Create Well Wizard, a user with permission to the proper security tokens, can create a
new Company, Project and Site. This can be accomplished by typing the name of the Company,
Project and Site into the text boxes, instead of selecting from the picklists. Using the same method,
a user with permission to the proper security tokens, can also create a Contractor within the Create
Rig Wizard.
Figure 2: Manually enter the Company, Project and Site names to create them in the Well
Explorer
Find a Well
Each Wizard allows you to select the location in the hierarchy where the item will be created. If
you are unsure as to where a particular Well is in the hierarchy, then use the Find a Well feature to
perform a text based search for the Well.
The Find Well feature is accessed by clicking on the button. This button is located in the
Create Wellbore wizard, Create Event wizard, Create Daily Report Wizard, Create New Report
Wizard, Today’s Wells dialog and the Today’s Wells Favorites dialog.
Enter the name or partial name of the Well you are looking for and click the Find button. A list of
Wells matching the text is displayed. Select a Well and click OK.
The Today’s Wells feature allows OpenWells users quickly determine the accuracy and
completeness of their “Morning Report” data, without having to navigate through a number of
Wells and Daily Operations reports in the application or their printed Daily Drilling reports.
This feature displays a pictorial representation of the Well along with pertinent data on the
operation state of the Well for a given day. Based on the Well’s Datum information, either a Land
or Offshore picture is displayed.
• review the daily status of Wells and Daily reports across multiple Events
• review the daily status of each of the Wells with Daily reports on the chosen date by scrolling
through “Favorites”
• create and maintain a list of "Favorite Wells" that are available each time the Today’s Wells
dialog is opened per user
• remove wells from the “Favorites” list after a well is no longer active
• immediately identify and navigate to Non-Productive Time and Safety incidents
• navigate to the day’s Operations Summary, Survey data, Bit Details and Operations, Pump and
Shaker Operations
• identify costs that have gone over the AFE estimate
• identify measured depths that are behind plan
• view a schematic of the Well
• view planned and actual Depth vs Days or Cost vs Days graphs
• launch available Output reports for the Well associated with the Daily report
• transfer the Well or Daily report to the office
• refresh the Today’s Wells data
The Rig Equipment Editor provides a simple way to locate, edit and enter Rig data in OpenWells
using an interactive picture of a Rig. This feature is available from the main applications window
and from the Data Entry Form window. The Rig Equipment Editor allows users to easily view and
maintain their Rig and Rig Equipment inventory, without having to navigate through the
Contractor’s Tab within the main application window.
Four variations of the Rig Equipment Editor are available and appear based on the Rig Type
defined. The assignment of rig types to the four graphics is done through the System Setting
RigTypeImages. Detailed information regarding utilization of that setting is documented in the
EDM Administration Utility online help, “Configure Rig Equipment Editor Images” topic.
Generic types supported are Land Rig, Semi-Submersible, Jack-Up and Drill Ship. The
OpenWells System Administrator must map their “Rig Types” to one of these through the above
System Setting.
Each Rig picture contains ‘hotspots’ for Rig Equipment. When the mouse hovers over a ‘hotspot’,
the equipment type turns red and a brief summary of the Equipment type is displayed.
Clicking on a ‘hotspot’ opens a historical summary dialog for the Equipment type. From this
Summary dialog equipment can be created, edited and deleted.
To access the Rig Equipment Editor, click the button appearing in the Wizard Toolbar
or the Data Entry form toolbar.
Figure 12: Edit Rig Button in the Wizard Toolbar and the Daily Operations form
If a Rig has not been associated with the Event, OpenWells allows you to associate one when the
button is selected from within the Daily Operations form.
The Rig Properties dialog can also be accessed from the Rig Nav Aid, by clicking on the Rig
Properties button, located below the picture.
• Land Rig - Boilers, BOP, Centrifuges, Degassers, Hydrocyclones, Motors, Pits, Pumps and
Shakers
• Drillship - BOP, Centrifuges, Degassers, Hydrocyclones, Motors, Pits, Pumps and Shakers
• Jackup - BOP, Centrifuges, Degassers, Hydrocyclones, Motors, Pits, Pumps and Shakers
The Daily Operations report, Hole Sections area has been changed to allow users to more easily
enter Hole Sections with an alternate entry layout. Administrators can now configure the Hole
Sections area to record detailed hole section data, including annular details or to expedite the entry
of hole section data, when annular details area not required.
OpenWells offers the following two sample layouts in the EDM Administration utility:
• Daily Non Complex Well - This configuration simplifies the Holes Sections data entry to one
spreadsheet. Using this spreadsheet a user could enter all their information on a hole section,
including Last and Next Casing data, in under a minute.
Figure 13: Non Complex Well Hole Sections layout for quick data entry
• Daily Drilling - This configuration is intended for users who will be entering detailed
information on the hole section, including Next and Last Casing and the details of the annulus.
Figure 14: Daily Drilling Hole Sections layout for detailed data entry
Hole Section data entered in PROFILE planned and prototype Designs are now available from the
OpenWells Well Planning report, Hole Plan section. Simultaneous Activity Monitor (SAM) rules
apply to multiple users viewing or editing the Hole Plan data in either application.
When a Well Planning report is created in OpenWells and linked to a planned or prototype Design,
Hole Section data entered in PROFILE will automatically appear in the Well Planning report.
Likewise, changes and additions made to the Hole Plan in OpenWells are reflected in the
appropriate PROFILE Design.
Within the Hole Sections of the Daily Report, the user will have the ability to copy casings from a
planned Casing for the Next Planned Casing information.
Sub Assemblies created in PROFILE can be added or inserted into an OpenWells Wellbore
Equipment report if they were created in the ACTUAL design in PROFILE.
Figure 18: Sub Assembly menu opened and Sub Assembly inserted into Wellbore Equip-
ment Report in OpenWells
Rig Association functionality has been improved upon through the following two new features:
Rig Association in the Create Daily Report wizard and the Daily Operations report.
Rigs can now be associated when creating a Daily report using the Create Daily Report button,
available in the Wizard Toolbar. The button is now available on the second page of
the wizard. Clicking this button launches the Associate Rig to Daily Wizard, which guides the user
through the Rig Association process. Once the association to the Rig has been made, the Daily
Operations form exposes Rig Equipment, such as Pumps and Shakers.
Figure 19: Associate Rig to Event in the Create Daily Report Wizard
Rigs can now be associated in the Daily Operations report form. The button found
can be found in each of the Daily report’s Equipment Operations section. Clicking this button
launches the Associate Rig to Daily Wizard, which guides the user through the Rig Association
process. Once the association to the Rig has been made, the Daily Operations form is automatically
updated and instantly exposes the Pumps, Shakers, etc.
Associate
Rig Button
Figure 20: Associate Rig Button gives the user the choice to select a rig or create a new
one from within the Daily Operations form
Figure 21: Rig has been selected and the Rig Operation is created
Figure 22: Rig Equipment Operations sections are refreshed and operations data can be
entered
The following output reports have been reformatted to include cover sheets, tables of contents and
have an overall cleaner and more technical look. Further reformatting will continue in upcoming
releases.
• Casing
• Cementing
• Stimulation
• Wellbore Equipment
• Well Test
• Well Planning
• Perforation
A new feature to include both Profile Wallplot Composer Plots and Compass Plots within
OpenWells output reports is now available. Below is an example of a simple report which
demonstrates a Compass 3D plot and a WallPlot called “Directional Plot” from Profile.
Figure 24: OpenWells 5000.1 Compass Plots and WPC Plots Example
Documentation on implementing this feature or the general schematics feature can be found in the
EDM Reporting User Manual.doc file distributed in the Documentation folder under your
EDT_5000.1 install directory (i.e. C:\landmark\edt_5000.1\Documentation).
WYSIWYG (What You See is What You Get) is a set of Data Entry Forms aimed at making the
data entry look similar to a Daily Output form a user would normally print, making data entry
quicker and easier for the end user. There are two shipped data entry forms (one for Drilling and
one for Completions/Workovers). These are assigned to layout properties using the EDM
Administration Utility. See the OpenWells online help for specific instructions.
The WYSIWYG form applies to Daily Operations Data Entry forms only. A user can easily switch
between the WYSIWYG view and traditional Form View.
Figure 1: WYSWYG Data Entry Form for Drilling showing the General
Safety Summary and Operations Summary sections
The above figure shows a screen shot of the top portion of the WYSIWYG form for Drilling type
Data Entry. The top (general) section includes data entry for the Well Name, Supervisor, Field
Name, Authorized Depth. These are attributes from several different areas within OpenWells (i.e.
Well Properties, Wellbore Properties, Daily Report, Project Properties).
The WYSIWYG also honors data dictionary configurations such as Status Colors, such as
calculated field indications, picklists and security. For example, the "purple" field (see Figure 1) in
the Operations Summary indicating that the depth in MD From is inconsistent. In this case, it is a
typo and it displays depth to be 15,250,015 instead of 15,250. This is a good indication to a user
that a validation rule has been broken.
WYSIWYG spreadsheets each have an Add button, which is used to add a row to the spreadsheet.
The spreadsheet’s right click menu allows the user to Copy, Paste, Cut and Import spreadsheet
rows.
Figure 2: WYSIWYG Data Entry Form for Drilling showing the Mud, Bits, BHA and Pump/
Hydraulic Data sections
The Mud, Bits, BHAs and Pumps sections shown in Figure 2, look different from the Form View,
in that they resemble a sample output report. These section have been designed for quick data entry
of Mud Checks, Bit/Bit Operation information, BHA Components, and Pumps/Pump Operation
data combined.
The WYSIWYG form also includes Materials, Personnel, Surveys, Casing and Hole Sections,
Mud Inventory and Surveys (not shown here).
The WYSIWYG can be configured to automatically launch as the preferred data entry method
through the Tools > Options menu in OpenWells. Labels and Data Dictionary setting can be
customized in the WYSIWYG form.
Customization of the WYSIWYG’s content and layout requires Landmark R&D involvement. For
more information contact the OpenWells Product Manager.
Navigation Aids
The Navigation Aid (Nav Aid) feature simplifies Data Entry navigation in the Form view. The Nav
Aid can be used to assist users who are unfamiliar with where data is entered in OpenWells. There
are two Nav Aid views:
• Morning Report - this view is designed to model Output Daily Drilling Report
• Tour Sheet - this view is designed to look like the standard IADC Tour Sheet.
The Nav Aid is launched either through the "Nav Aid" button or from Tools > Navigational Aid
once a Daily Operations Report is opened. The user clicks on the appropriate area of the Nav Aid
and the system moves to the section of the report for data entry in Form View.
The Navigation Aid used is selected by each user via Tools > Options dialog, Data Entry Forms
tab. By default, the Navigation Aid is on and the Tour Sheet is the selected configuration.
Figure 7: IADC Tour Sheet Navigational Aid with the Surveys area selected
The Integrated Schematic has been incorporated in all OpenWells Data Entry Forms. This enables
the engineer or rig supervisor to view the wellbore schematic or the current Drillstring (if one is in
the hole) from the Data Entry Form window. The schematic is based on data recorded as “in the
wellbore” for the currently selected report date. If a BHA is recorded as in the hole at report time
for that date, then the Drillstring is drawn inside of the schematic.
This functionality tightly integrates PROFILE with OpenWells, and incorporates the drawing
capabilities in PROFILE and data entry in OpenWells. The schematic in OpenWells operates as
follows:
• As the user adds or modifies hole sections, components, or daily depth in the Daily Operations
form, the schematic automatically reflects these changes.
• If a user hovers the mouse over a component, a detailed box regarding that component is
displayed.
• If a user double clicks on a component of a drill string, the user is taken to the data entry area
for that component.
• If the user clicks on a component in the installed casing, wellbore equipment, or the cement
surrounding it, the user is taken to the applicable Casing, Wellbore Equipment or Cementing
data entry form.
• The schematic "anchors" to the initial/current report date. To view the schematic for the "new"
report date, click on the anchor button ( )and the schematic regenerates the image for the
"new" report date. If at any time you wish to view the schematic for a report you are currently
viewing, click on the anchor button again to “un-anchor”. With the schematic anchored you can
move to different reports and edit data that will impact the schematic.
For example, on the 20th day of operations it is noticed that the casing string from the previous
section has an incorrect setting depth. The schematic diagram can be anchored to the 20th day
of operations, and a user can move to the casing report with the inaccurate depth recorded and
correct the data. The correction will update the anchored schematic with the correct data.
Figure 9: Schematic displaying the Drillstring with the mouse positioned over the bit
The next figure displays the schematic in context of a Wellbore Equipment report with a Tubing
String installed in the hole. Perforations having been opened, highlighting the details of a
mechanical packer. This figure shows an enlarged schematic, which is another of the interactive
features. In this example, all casing has been installed and cement run around it so there is no open
hole remaining, differing from the above example showing the drilling of the hole.
Previous releases of EDT required the user to launch PROFILE, navigate to a specific well/
wellbore/design, and then to a particular date if they wanted to see the schematic for a given day.
With the integrated interactive schematic, PROFILE may be launched via the icon on the
OpenWells tool bar. PROFILE opens to the same Well/Wellbore/Design and date currently active
within OpenWells. If a report date falls outside of an Event, PROFILE will launch at the last date
of the provided Event.
Data entered in the Casing, Cementing, Wellbore Equipment, Rod Strings and Stimulations tabs
of PROFILE now results in a new reports created in OpenWells. These reports have a denotation
of P in front of the report number in OpenWells.
To accompany the tighter integration between OpenWells and PROFILE within the Data Entry
Forms, Output Reports now also expose the schematic. The Casing, Perforating, Cementing and
Wellbore Equipment Reports now have schematics included on the last page of each report.
Schematics can be oriented either horizontally or vertically in Output Reports.
Figure 14: Wellbore Schematic within the Wellbore Equipment Output Report
Since 2003.16.0 OpenWells has supported "Rushmore" benchmarking standard with regards to the
Drilling Performance Review (DPR). With release 2003.22, both the Rushmore 2007 and the 2006
spreadsheet are supported. Based on the user choice for version information, the Data Entry area
dynamically changes and the required spreadsheet is produced. Once a version (year) choice is
made the year cannot be edited. The user is required to delete all rows included in the submission
and re-select them if they need to change the year; so this choice should be properly made before
adding any DPRs to the submission. Metadata configuration customization is still done as per the
Online Help originally shipped with the 2003.16 documentation regarding OpenWells
Performance Reviews.
Problems Fixed
The following problems were either fixed or have workarounds for the 5000.1 release.
628904 User can't see this new Rig Equipment on the Data Entry Daily Operations
report. Forms
705993 Well Planning Hole Sections do not integrate w/ Data Entry Well Planning
PROFILE and the Tubular applications Forms
722401 Request that the Hole Sections Section of the Data Entry Daily Operations
Daily Report be changed to make it easier to Forms
understand for beginning users.
726999 No area available to enter free text comments for Data Entry Wellbore Equipment
an installed component Forms
731341 Wellbore KOP Coordinates should be local to Property Page Wellbore Properties
Well location, not Site location
731358 When promoting site to FINAL append the Core App Reports List
scouting description text instead of overwriting.
733398 Need Drilling Mud Motor RPG stored against Data Entry Daily Operations
Motor definition and Total RPM calculated in Forms
each Daily Report Bit Operation
749621 AFE Report should not be deleted when AFE Property Page Event Properties
association is deleted in Event.
750453 Support simple Hole Sections data entry w/out Data Entry Daily Operations
requiring Details spreadsheet. Forms
750495 Pump Operations sub-spreadsheets not intuitive Data Entry Daily Operations
to use. Forms
752198 If possible we need to have an option to invoke Data Entry Daily Operations
Rig Equipment Properties (Pump Ops, Forms
Centrifuge Ops etc) from DO DEF
753590 Openwells 2003: New units required 100 lib. Unit Storage Units
Sack & 50 lib. Sack Management
System
755413 No place to record Off Bottom Circulating Data Entry Daily Operations
Pressure Forms
757232 Cannot start and end the Hole Section on the Data Entry Daily Operations
same day Forms
757325 Request Operator and Reporting Time fields in Property Page Event Properties
the Event Properties.
758202 Require Communication Y/N and Data Entry Stimulation
Communication Remarks field in Stages section Forms
758206 'Actives Stages' should be labelled 'Active Data Entry Electrical Submersible
Stages'. Forms Pump
760168 Survey selector in Survey Properties problems w/ Data Entry Daily Operations
SI units Forms
760175 Casing form does not see Pipe Tally form that Data Entry Casing
was just created Forms
763095 MD_PK_PROD_FAILURE_TYPE has no way Picklists
to be internationalize without breaking the
functionality
763107 OpenWells Survey Header Tie-On Point Data Entry Daily Operations
Coordinates for Wellhead origin does not respect Forms
'Well Centre' coordinate setting for Local
Coordinate System configuration in Project
Properties.
764928 User requests Final Pipe Tally Output Report and Output Reports Pipe Tally
Driller's Running Pipe Tally Output Report have
separate column for spare joints listed in the Pipe
Information section
766385 Need 'Formation Gradient' field to support Data Entry Daily Operations
alternate MASICP workflow Forms
768500 Add Wellbore Name to Bit Summary Output Output Reports BHA Summary
Report
768617 Request that EDM Publishing Service not select Field/Office Other
reports in the future. Data
Synchronization
768892 OpenWells spreadsheet import does not honor Data Entry Pipe Tally
any customized settings in regional settings with Forms
regards to digit and decimal separators
770262 Must close and re-open OpenWells for deleted Core App Other
pit to go away on Fluid Volumes. Refresh
problem."
770525 In WYSIWYG, by default Survey Tie-On is User Data Entry Daily Operations
Defined and MD is set to the Datum Elevation, Forms
not to 0.
770771 Wellbore Status History no longer updating Property Page Wellbore Properties
Plugback MD
770903 New resistivity fields are needed for the Logging Data Entry Logging
Report. Forms
770937 unable to delete rows from Personnel section Data Entry Daily Operations
with People on Board tab hidden in DEF Forms
771010 Openwells, output report doesn’t show the last Output Reports
saved days length for drill pipe in daily
operations drill string section
771037 Unit System Editor: Gas-Oil Ratio. where is m3/ Unit Storage Units
m3 unit? Management
System
771071 <Set default values for Mud Inventory Cost Data Entry Daily Operations
Description on Daily Cost Section>" Forms
771091 Need the ability to support multiple WYSIWYG WYSIWYG
forms and assign them per preferred data entry
form
771631 Copy Well Planning report workflow results in 2 Data Entry Well Planning
'Planned' Designs within the same Wellbore." Forms
772323 Survey Properties - OpenWells enables users to Data Entry Daily Operations
tie-on Surveys associated to Wellbores not tied to Forms
the current Wellbore
772488 Daily Air Drilling Output Report does not show Output Reports Daily Operations
Sections if Hole Section not Present.
772515 Require support for "Rockies" location Data Entry
descriptions. Forms
772658 Move DO DEF from Well 1 / Well bore 1/ Event Data Entry Daily Operations
1 to Well 1 / Wellbore 2/ Event 1 causes NPT to Forms
disappear
772753 Wysiwyg showing same wellbore for all rows in WYSIWYG Daily Drilling
the hole section spreadsheet
772954 Datum Elevation Should Read 'from Mean Sea Data Entry
Level' Forms
772990 Security Tokens are not working for Attachments Core App Well Explorer
773117 Attachments to NPT and attachments to lessons Data Entry Daily Operations
attached to NPT do not get moved when a DO Forms
report is moved.
773125 Deleting a report with an associated NPT does Data Entry Daily Operations
not delete the NPT nor the lesson associated to Forms
the NPT.
774922 DDR Printed Report - Report Options Dialog Output Reports Daily Operations
needs select all and clear selection options.
775072 Schematic in Well Planning DEF shows the Schematic
actual and not the planned data.
775073 MD vs Cost graph needs to display details of Output Reports
NPT and casing.
775896 Details Sections Do Not Appear In LOT, BHA Data Entry Daily Operations
Ops, Bit Ops Until Header Line Is Clicked For Forms
The First Time In OpenWells
777044 OpenWells PSA CDRS report, need to map a Regulatory NPD CDRS Module
database field to what is currently a hard-coded Reports
value in Time Summary
777048 PSA CDRS report, unable to map field for Regulatory NPD CDRS Module
temperature tool depth value Reports
777049 PSA CDRS, Logging section is invalid for Regulatory NPD CDRS Module
temperature details Reports
777093 Report Manager Error when Cost Estimate and Output Reports Daily Cost
AFE has no entered cost rows.
777218 PSA CDRS report, unable to map fields for Regulatory NPD CDRS Module
lithShowInfo/tvdTop or tvdBottom Reports
777308 PSA CDRS report - need to map a field to Regulatory NPD CDRS Module
formTestInfo/dominateComponent Reports
777668 PSA CDRS report - unable to map a field to Regulatory NPD CDRS Module
gasReadingInfo/gasHigh Reports
777786 PSA CDRS report, unable to map fields for Regulatory NPD CDRS Module
wellTestInfo/tvdTop or tvdBottom Reports
777792 PSA CDRS, unable to map wellTestInfo/ Regulatory NPD CDRS Module
presFlowing Reports
777956 PSA CDRS report - access DM_ACTIVITY Regulatory NPD CDRS Module
table from controlIncidentInfo Reports
778103 PSA CDRS, 6 mandatory fields in wellTestInfo Regulatory NPD CDRS Module
with no way to map them Reports
779171 Off-Load Pipe Tally Output Report Corrections Output Reports Pipe Tally
779265 Online Help lists the incorrect directory path that Help/ Online Help
the .bar file is saved in when creating new system Documentation
shortcuts
779341 Cost Records are not sorted according to Code Output Reports Daily Cost
and Subcode.
779388 Copying a well planning report into a different Core App
well misses planned designs & surveys for side-
track wellbores in the well planning report.
Known Problems
The following are known problems for the Engineer’s Desktop 5000.1 release.
Contacting Support
Landmark operates Technical Assistance Centers (TACs) in Australia, the United Kingdom, and
the United States. Additional support is also provided through local support offices around the
world. Local support office information is listed below. If problems cannot be resolved at the
district level, our escalation team is called to resolve your incidents quickly.
Support information is always available on the Landmark Graphics Support internet page located
at: http://css.lgc.com/CustomerSupport/CustomerSupportHome.jsp.
Email: support@lgc.com
Toll-Free from:
China: 10-800-6100-253
Indonesia: 001-803-61284
Japan: 00531-61-0021
Malaysia 1800-803-687
New Zealand 0800-400-555
South Korea 00308-61-0046
Taiwan 0080-161-1350
Thailand 001-800-611-2784
Trinidad & Tobago (TAO TAC, Houston, TX) Toll Free: 1-888-438-1296
7:00 am - 5:00 pm Central Standard Time Fax: 1-713-839-3646
(Houston, TX) Email: soporte@lgc.com
Local normal business hours
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DecisionSpace Infrastructure, DecisionSpace Nexus, DecisionSpace PowerModel, DecisionSpace PrecisionTarget, DecisionSpace Reservoir,
DecisionSpace TracPlanner, DecisionSpace Well Seismic Fusion, DecisionSpace WellSolver, DecisionSuite, DepthTeam, Depth Team,
DepthTeam Explorer, Depth Team Explorer, DepthTeam Express, Depth Team Express, DepthTeam Extreme, Depth Team Extreme, DepthTeam
Interpreter, Depth Team Interpreter, Desktop Navigator, DESKTOP-PVT, DESKTOP-VIP, DEX, DIMS, Discovery, Discovery Asset, Discovery
FrameBuilder, DMS, Drillability Suite, Drilling Desktop, DrillModel, Drill-to-the-Earth Model, DSS, Dynamic Reservoir Management, Dynamic
Surveillance System, EarthCube, EDM, EDT, eLandmark, Engineer’s Data Model, Engineer's Desktop, Engineer’s Link, ESP, Event Similarity
Prediction, ezFault, ezModel, ezSurface, ezTracker, FastTrack, FG+, FieldPlan, Field Scenario Planner, FZAP!, GeoAtlas, GeoDataLoad,
GeoGraphix, GeoGraphix Exploration System, GeoLink, GeoProbe GF DataServer, GES, GES97, GESXplorer, GMAplus, GMI Imager,
GRIDGENR, Handheld Field Operator, HHFO, I2 Enterprise, iDIMS, IsoMap, iWellFile, i Wellfile, KnowledgeSource, Landmark, Landmark
Decision Center, Landmark & Design, Landmark Logo and Design, Landscape, Lattix, LeaseMap, LMK Resources, LogEdit, LogM, LogPrep,
Make Great Decisions, MathPack, MIMIC, MIMIC+, Model Builder, MyLandmark, Nexus, Object MP, OpenBooks, OpenJournal, OpenSGM,
OpenVision, OpenWells, OpenWire, OpenWorks, OpenWorks Development Kit, OpenWorks Well File, OpenWorks Production, PAL, Parallel-
VIP, PetroBank, PetroBank Explorer, PetroBank Master Data Store, PetroWorks, PetroWorks Asset, PetroWorks Pro, PetroWorks ULTRA,
PlotView, Point Gridding Plus, Pointing Dispatcher, PostStack, PostStack ESP, PostStack Family, PowerCalculator, PowerExplorer,
PowerExplorer Connect, PowerGrid, PowerHub, Power Interpretation, PowerJournal, PowerModel, PowerView, PrecisionTarget, Presgraf,
PRIZM, Production Asset Manager, Production, PROFILE, Project Administrator, ProMAGIC, ProMAGIC Connect, ProMAGIC Server,
ProMAX, ProMAX 2D, ProMAX 3D, ProMAX 3DPSDM, ProMAX 4D, ProMAX Family, ProMAX MVA, ProMAX VSP, pSTAx, Query
Builder, Quick, Quick+, QUICKDIF, QuickWell, QuickWell+, QUIKRAY, QUIKSHOT, QUIKVSP, RAVE, RAYMAP, RAYMAP+, Real
Freedom, Real Time Asset Management Center, Real Time Decision Center, Real Time Operations Center, Real Time Production Surveillance,
Real Time Surveillance, Real-Time View, Reference Data Manager, Reservoir Framework Builder, RESev, ResMap, RightTime, RTOC, SCAN,
SeisCube, SeisMap, SeisModel, SeisSpace, SeisVision, SeisWell, SeisWorks, SeisWorks 2D, SeisWorks 3D, SeisWorks PowerCalculator,
SeisWorks PowerJournal, SeisWorks PowerSection, SeisWorks PowerView, SeisXchange, Semblance Computation and Analysis, Sierra Family,
SigmaView, SimConnect, SimConvert, SimDataStudio, SimResults, SimResults+, SimResults+3D, SIVA+, SLAM, smartSECTION, Spatializer,
SpecDecomp, StrataAmp, StrataMap, StrataModel, StrataSim, StrataWorks, StratWorks, StratWorks 3D, StreamCalc, StressCheck, STRUCT,
Structure Cube, Surf & Connect, SynTool, SystemStart, SystemStart for Clients, SystemStart for Servers, System Start for Servers, SystemStart for
Storage, Tanks & Tubes, TDQ, Team Workspace, TERAS, The Engineer’s Desktop, Total Drilling Performance, TOW/cs, TOW/cs Revenue
Interface, TracPlanner, TracPlanner Xpress, Trend Form Gridding, Turbo Synthetics, VESPA, VESPA+, VIP, VIP-COMP, VIP-CORE,
VIPDataStudio, VIP-DUAL, VIP-ENCORE, VIP-EXECUTIVE, VIP-Local Grid Refinement, VIP-THERM, WavX, Web Editor, Wellbase,
Wellbore Planner, Wellbore Planner Connect, WELLCAT, Well Cost, WELLPLAN, Well Seismic Fusion, WellSolver, WellXchange, WOW,
Xsection, You're in Control. Experience the difference, ZAP!, and Z-MAP Plus are trademarks, registered trademarks or service marks of
Landmark Graphics Corporation.
All other trademarks, service marks and product or service names are the trademarks or names of their respective owners.
Landmark acknowledges that certain third party code has been bundled with, or embedded in, Landmark’s
software. The licensors of this third party code, and the terms and conditions of their respective licenses,
may be found at the following location:
[Installdir]\Documentation\Third_Party.pdf.