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Psychotherapy © 2011 American Psychological Association

2011, Vol. 48, No. 4, 342–348 0033-3204/11/$12.00 DOI: 10.1037/a0025909

Directions for Research on Self-Disclosure and Immediacy: Moderation,


Mediation, and the Inverted U

Charles J. Gelso and Beatriz Palma


University of Maryland

The psychotherapist’s use of self-disclosure (SD) and immediacy has been a controversial topic over the
decades. In this article, some ingredients are described that will help advance knowledge in the area of
the therapist SD and immediacy. More than has been the case, researchers in this area should construct
clear definitions of the SD/immediacy variables being investigated, and make sure that their operation-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

alizations are consistent with these definitions. In addition, it is argued that if the field is to advance, at
This document is copyrighted by the American Psychological Association or one of its allied publishers.

this point in time researchers need to examine “who, what, when, and where” questions, making use of
in-principle moderation, that is, the study of which SD/immediacy responses are most effective with what
patients, suffering from what problems and disorders, when offered by which therapists doing what kinds
of psychotherapy? In addition, the study of mediation is suggested, as is researchers’ taking into account
the operation of the inverted U when studying the frequency, intensity, or duration of SD/immediacy.

Keywords: psychotherapist self-disclosure, immediacy, moderation, mediation, inverted U

For over half a century, theoreticians and researchers have been (1964, 1968; Jourard & Lasakow, 1958). Jourard believed that
curious about how much psychotherapists could and should reveal human relations and positive mental health were greatly facilitated
about themselves to their patients. This interest emerged from an by people revealing themselves to one another. His writing and
historical background in which virtually all therapist self- research on SD had a major impact on mental health practitioners,
revelations were viewed as unhelpful at best and, more likely, perhaps because it both reflected and contributed to the emerging
symptomatic of a psychotherapist’s unresolved conflicts. This ethos of the 1960s. This was a point in time, at least in the United
historical context was, of course, the psychoanalysis of the first States, in which being open and honest, and sharing one’s feelings
half of the 20th century, and the accepted view about therapists’ and thoughts openly, were elevated almost to the level of a moral
self-disclosure (SD) was powerfully established by Freud’s com- imperative, and this imperative displayed itself in the psychother-
ments on the topic. Freud (1912) proposed that an analyst’s SD apies that became popular at that time (including encounter groups,
might seem to be helpful because “One confidence repays another, T groups, marathon groups, primal therapy, etc.). It also showed
and anyone demanding intimate revelations from another, must be itself in the changes that were happening in psychoanalysis, in the
prepared to make them himself” (p. 330). However, Freud went on beginnings of the now-powerful relational movement. When, for
to say that such disclosure actually was harmful in that it strength- example, the prominent psychoanalyst, Owen Renik (1999) pro-
ened resistances (including transference resistances) to making posed that analysts and therapists “play with their cards face up,”
unconscious processes conscious. Freud (1912, p. 331) thus con- he was reflecting a relational position on therapist SD that grew
cluded: out of the 1960s and is now firmly established in psychoanalysis.
“Therefore I do not hesitate to condemn this kind of technique We have been focusing on the therapist’s SD. However, as
as incorrect. The physician should be impenetrable to the patient, clearly seen in the articles in this special section by Khurgin-Bott
and, like a mirror, reflect nothing but what is shown to him.” and Farber (this issue, pp. 330 –335), Knox, Edwards, Hess, and
As psychoanalytic theories branched out from classical Freudian Hill (this issue, pp. 336 –341), and Yeh and Hayes (this issue, pp.
theory, and at the same time, as nonanalytic theories emerged in 322–329), the topic certainly transcends psychotherapists. It is
the middle of the 20th Century, the door to therapist’s SD gradu- highly pertinent to patients of psychotherapists, to psychotherapy
ally inched open. The humanistic theories such as Carl Rogers’ supervisors and supervisees, and perhaps to all people in both
client-centered therapy and Fritz Perls’ Gestalt therapy that grew intimate as well as nonintimate relationships. We have focused on
to maturity in the 1950s and 1960s appeared to open the door even psychotherapists because we believe the topic of SD is the most
wider. Perhaps, the major theoretician who pushed the door open controversial and complex for them. However, this is not to say
the rest of the way in the 1950s and 1960s was Sidney Jourard that therapists are the most important group to explore, or that
there are not great complexities and ambiguities regarding how
much others (e.g., patients, people in close relationships) could and
should disclose. As Farber (2006) says in the most extensive and
Charles J. Gelso and Beatriz Palma, Department of Psychology, Uni-
versity of Maryland, College Park. penetrating analysis of SD to date, there is always a tension
Correspondence regarding this article should be addressed to Charles J. between the wish/need to reveal and the wish/need to contain,
Gelso, Department of Psychology, University of Maryland, College Park, suppress, or repress. In the present article, we focus mostly on SD,
MD 20472. E-mail: cgelso@umd.edu and its close theoretical cousin, immediacy, within the context of

342
SPECIAL SECTION: SELF-DISCLOSURE AND IMMEDIACY 343

psychotherapy. Our emphasis is largely on the therapist’s use of refer to any behavior, verbal or nonverbal, that reveals information
SD and immediacy because, as noted, this has been the greatest about a person” (p. 133). He also points out that the study of
source of controversy and confusion over the years. Although most therapist SD has considered mostly therapist purposeful and verbal
patients surely experience the tension between disclosing and SD.
holding back, most agree that patient disclosure is not only desir- Importantly, Farber (2006) specifies that therapists’ intentional
able for effective therapy, but also necessary. Views about the SDs can be divided into two types: factual and self-involving.
therapist’s disclosures are another matter. Factual (one end of our continuum presented earlier) includes facts
Our intent is to provide guidelines that might help advance this or information about the therapist, and may be further divided by
area of inquiry and facilitate sound practice. At the same time, we length of time discussing these, amount of information, degree of
want to acknowledge that major works have been produced in “personalness,” positive or negative, past or present, and so forth
recent years, for example, the aforementioned book by Farber self-involving disclosures, on the other hand (the other end of our
(2006), key works by Hill and her collaborators (e.g., Hill, 2009; continuum), focus on the therapist’s immediate or past feelings or
Hill & Knox, 2002; Hill et al, 2008; Kasper, Hill, & Kivlighan, experiences in response to the patient’s experiences or feelings.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

2008; Knox & Hill, 2003), and an extensive review of empirical Farber suggests that these may be further divided into responses to
This document is copyrighted by the American Psychological Association or one of its allied publishers.

studies by Henretty and Levitt (2010). We shall draw heavily on the patient’s immediate statements, responses to the patient in
these important pieces throughout this article. general, and expressions of the therapist’s reactions that are dif-
ferent from the patient’s experience. Farber notes that this second
Self-Disclosure and Immediacy: Two Sides of the kind of SD is also often referred to as “immediacy” or “counter-
transference disclosures.”
Same Coin?
Farber (2006) points out that, unfortunately, much of the re-
When considering the ways in which, and extent to which, one search in the SD area has been unclear about which type of
may reveal oneself to another, a continuum may be readily con- disclosure is being studied. This is an important failure in the
structed. The defining features of this continuum are degree of literature because type of disclosure may indeed relate to how SD
intimacy within a communication and the extent to which the is associated with other relevant variables, with treatment process,
communicator involves the other in the message. At one end of the and with treatment outcome. In an effort to further clarify impor-
continuum may reside the psychotherapist’s communications of tant distinctions, Knox and Hill (2003) classified therapist SD into
information and facts about him/herself. Included are demograph- seven subtypes, which Hill (2009) subsequently reduced to three
ics such as marital status, when one’s degree was earned, and so types: Disclosures of feelings (e.g., “When I was in a similar
on. Generally nonintimate pieces of information are included at situation, I felt very angry”), disclosures of insight (e.g., “While
this end of the continuum. At the other end exist the more person- growing up, I got into a lot of trouble. Later on I realized that was
ally and interpersonally involving communications, such as the the only way that my very successful and busy parents could focus
feelings or thoughts evoked in the psychotherapist by his or her on me. I wonder if that was your experience.”), and disclosure of
patient’s behaviors in the psychotherapy hour. The former (com- strategies (e.g., “Whenever I give an important presentation, I
munication of facts and information) has traditionally been labeled practice it out loud a few times, as a way of being more familiar
therapist’s SD, whereas the latter (communication by the therapist with it and to detect any needed changes”). Such refinements seem
of feelings and/or thoughts evoked in him/her by the patient) has important at this stage of research on therapist SD. Still, we do not
been termed immediacy. Throughout this continuum exist varying know yet if the classification systems can be reliably applied. It
degrees of intimacy and of involvement of the patient in the may be that a different number of subtypes and/or different sub-
therapist’s communications. types represent a more reliable fit to the data than those proposed
Although such a continuum makes theoretical sense to us, it also by Hill and thus are preferable.
appears that there are distinctive processes within this continuum Like the term SD, immediacy has also been a source of consid-
that require clear definition. Such definitional work is important erable ambiguity. As noted in the above paragraph, Farber (2006)
because the SD/immediacy literature has been marred by perhaps views immediacy as one type of SD. Hill (2009) defines immedi-
too many differing (and often conflicting) definitions, as well as acy as the therapist’s disclosures within a session of “immediate
ambiguity of definitions, as shall be exemplified subsequently (see feelings about the client, her- or himself in relation to the client, or
Farber, 2006; Henretty & Levitt, 2010; Hill & Knox, 2002). the therapeutic relationship” (p. 255). However, even cursory
examination of the literature reveals that some therapist responses
Defining Self-Disclosure and Immediacy to patients that are coded as immediacy responses do not neces-
sarily include therapists’ disclosure of their own feelings. For
Many definitions of SD and distinctions between types of SD example, in their important qualitative study of immediacy,
have been offered over the years (e.g., Bridges, 2001; DeForest & Kasper, Hill, and Kivlighan (2008) classified as therapist imme-
Stone, 1980; Egan, 1994; McCarthy & Betz, 1978; Watkins & diacy therapist responses that encouraged patient expression of
Schneider, 1989). Hill and her collaborators (e.g., Hill, 2009; Hill immediate feelings and inquired about the patient’s reactions.
& Knox, 2002; Knox & Hill, 2003) and Farber (2006), in drawing Some of these responses did not include the therapist’s immediate
upon and synthesizing previous and current work in the area of SD, feelings about the client, himself in relation to the client, or the
have provided useful and up-to-date conceptualizations of SD. Hill therapeutic relationship. Therapist responses such as “you keep
and Knox define SD as “therapist statements that reveal something looking at your watch. I wonder if you are eager to leave” (Hill,
personal about the therapist” (2002, p. 255). Similarly, Farber 2009, p. 256) or “how are you feeling about me right now,” surely
(2006) tells us that “. . . in its broadest sense, ‘self-disclosure’ can focus on the here-and-now, but they do not imply the therapist’s
344 GELSO AND PALMA

feelings. This begs the question of whether the therapist’s feelings experiencing in the moment. It is the expression that allows for the
must be included in an expression for it to be considered an interpersonal element to take shape. In addition, we would suggest
immediacy response. We address this question subsequently. In that there can be two types of immediacy: (1) Being in the
addition, we would want to include under the immediacy umbrella here-and-now, which may not include therapist SD, for example,
therapist reactions in addition to feelings, for example, therapist “You seem sad. What are you feeling now?” or “What is your
thoughts. laugh trying to tell us?” and (2) Relational immediacy, which
As was the case for SD, Hill (2009) has proposed a more refers to the therapeutic relationship, and involves the therapist’s
specific and refined classification of therapist immediacy. She inclusion of the patient in the therapist’s relational comments, for
suggests four subtypes: (1) inquiries about the relationship (ther- example, “I feel anxiety as you tell me about you and your father;
apist invites patient to share feelings about their relationship); (2) is this what you feel?” or “I feel closer to you as you reveal your
therapists’ verbal expressions of their reactions to the patient, (3) pain about this loss.”
making the covert overt, and (4) drawing parallels to outside In keeping with these conceptions of SD and immediacy, it can
relationships. It should be noted that the last two types seem to be be seen that not all SDs are immediate, although SDs occurring in
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

ways in which the therapist probes for immediacy, more than the here-and-now moment are of course immediate. Furthermore,
This document is copyrighted by the American Psychological Association or one of its allied publishers.

disclosing his or her personal thoughts and feelings. As indicated not all immediacy must involve SD. A therapist’s response may
for SD, this more specific breakdown appears useful, but further focus on the patient’s here-and-now experience, and in this sense
work is needed to determine its reliability. be immediate, without any SD at all.
When studying immediacy, it is important to distinguish be- It may be worth repeating here that, despite the fact that our
tween immediacy itself and what has been termed an immediacy focus is on the psychotherapist’s SD and immediacy, the concepts
event. In their qualitative studies, for example, Hill and her col- and definitions in this section may be applied to all relationships.
laborators (Hill et al, 2008; Kasper et al., 2008) defined an imme- Further, in the psychotherapy context, there are essentially four
diacy event very broadly as “any talk about the relationship” participants to whom our comments apply, that is, psychotherapist,
(Kasper et al., 2008, p. 302) and more specifically as events that patient, psychotherapy supervisor, and psychotherapy supervisee.
“began when one participant initiated a discussion about the im- Farber (2006) offers a penetrating analysis of SD phenomenon
mediate relationship and ended when the discussion shifted to considering all of these perspectives. In this special section, Knox
another topic not related to the immediate relationship” (Hill et al., et al. (this issue) remind us of the central role that supervisors’ SD
2008, p. 286). Left unclear here is whether both parties had to has in therapist training.
participate verbally in the event for it to be considered an event. Should immediacy be considered to be one type of SD, and thus
should immediacy and SD exist on a continuum, as earlier de-
Further Observations and Suggestions scribed? Because not all immediacy involves SD and not all SD
involves immediacy, we think it best that the two constructs be
As indicated, Hill and Knox (2002) define SD as “therapist viewed as separate, although surely related. At the same time, this
statements that reveal something personal about the therapist” (p. degree of definitional nuance is not vital to our understanding of
255). We believe this definition to represent a helpful combination these constructs. What is vital is that each investigator provide a
of generality and precision. However, to this definition we would clear working definition of SD and immediacy, that the definitions
add nonverbal forms of self-revelation. Although, as Farber (2006) are logically consistent with each other and with the operations of
points out, the study of SD has been largely of verbal behavior, the the research, and that the definitions be drawn from the existing
nonverbal arena is one in which much disclosure occurs, and this work that has been done on SD and immediacy. These require-
is a likely topic for future SD research. ments should facilitate the development of a cohesive body of
As knowledge unfolds in a given area, greater specificity of knowledge, one that builds upon itself. However, as we have
constructs must occur if the area of investigation is to flourish. clarified, these requirements have too often not been met in re-
Such is the case with conceptions of SD. Thus, the previously search on SD and immediacy. (Note that in the remainder of the
mentioned Knox and Hill’s (2003) division of SD into the seven paper, we use the term SD/immediacy when our comments apply
types and Hill’s (2009) later classification into the three types to both constructs.)
noted earlier represents the increasing specificity that is called for.
Such specificity allows researchers to assess if the relation of SD
to other phenomena is dependent upon type of SD. Again, how- Moderators, Mediators, and the Inverted U
ever, researchers need to study such classification systems to
determine if they are reliable and if they map well onto the We have stated that as knowledge advances in a given area,
phenomena being studied. greater specificity is evidenced in the constructs that are investi-
As with SD, we consider immediacy to include both verbal and gated. These constructs are usually part of a developing theory,
nonverbal expressions; but with immediacy these expressions re- which itself becomes more specified and nuanced (Gelso, 2006).
flect one’s experiencing in the moment, as expressed in the mo- At the most rudimentary level, research in a given area examines
ment. As with SD, we include nonverbals because they can be as the relation between two variables at a time, construed in a linear
revealing as verbal statements, for example, a smile may clearly and additive manner. We believe that research on SD and imme-
express to the client the therapist’s pleasure in what the client is diacy is at this level, as is evident from the extensive review of
expressing in the moment. A key part of this conception is the research by Henretty and Levitt (2010), as well as from Farber’s
therapist’s overt expression in the moment, as it is this expression (2006) far-reaching analysis. However, as knowledge advances,
(verbal or nonverbal) that distinguishes immediacy from simply investigators become interested in more complex relationships
SPECIAL SECTION: SELF-DISCLOSURE AND IMMEDIACY 345

among variables. As a key part of this, among other things, issue), published in this special section. Yeh and Hayes examined
moderation becomes of greater and greater interest. the relation of the therapist countertransference disclosure of more
versus less resolved countertransference issues to several depen-
Moderation dent variables (DVs). This study extended prior research (Myers &
Hayes, 2006) by focusing on additional DVs. As hypothesized,
In the conceptual (rather than statistical) sense, moderation therapists’ disclosing personal issues that were more resolved had
implies that the relation between two or more variables is partly or a positive effect on several DVs. Regarding moderation, one could
fully dependent on one or more other variables. For example, one readily see this line of work being extended by examining factors
may theorize that the relation between the frequency of therapists’ that would interact with (moderate the effect of) the therapist’s
SD and treatment success depends on a third variable, patient countertransference disclosure of resolved issues in affecting cer-
open-mindedness. We may speculate that for more open-minded tain DVs. It may be that certain client variables would moderate
patients, frequency of SD is positively related to treatment success, the influence of degree of resolution of problems therapists dis-
whereas for more closed-minded patients, frequency of therapist closed, for example, clients’ degree of disturbance, type of disor-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

SD is negatively related to success. This three-variable situation der, personality variables. Such research would further chip away
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may be extended conceptually to X variables, but the main point is at the “who, what, when, where” question by focusing on what
when investigators begin to theorize about and examine modera- patient types would respond best or worst to therapists’ sharing
tion (aka, interaction effects), this is a signal that knowledge is more and less resolved disclosures.
becoming more advanced in an area. We have noted that our reference to moderation or interaction is
The moderation or interaction question is reflected in Gordon in a conceptual rather than a statistical sense. Part of this concep-
Paul’s (1967, p. 111, italics in original) now famous statement of tual view is an “in principle” one. That is, in addressing parts of the
what we needed to be examining at the time in psychotherapy “who, what, when, where” question, not all studies need to include
research in general: “What treatment, by whom, is most effective an examination of moderators or interactions. Instead, given stud-
for this individual with that specific problem, and under which set ies may examine an aspect or part of moderation, with the intent of
of circumstances?” Note that when any two of the focal points looking at other parts in future investigations. For example, it
(pronouns) in this question are combined, this conceptually ad- would be in keeping with our call for studies that “in principle”
dresses moderation or interaction effects. For example, what treat- examine moderation if a given study focused on the effect of two
ment works best with whom? Or what treatment works with what types of SD with patients who have avoidant attachment styles, if
specific problems? the investigator is also interested in increasing knowledge of or
In surveying the research scene over 30 years ago, the first implications for differing attachment styles. This would be espe-
author (Gelso, 1979) referred to this as the “who, what, when, and cially so if the investigator then studies, for example, the effect of
where” question. The spirit of this question was that investigators these two types of SD on patients who anxious attachment styles.
needed to be examining interaction effects, and doing so was what The net result of the two studies would then be the effect of two
was needed to advance our then meager understanding of psycho- types of SDs with patients exhibiting avoidant attachment styles
therapy outcomes. Currently, this is what is greatly needed in the and those with anxious attachment styles. This gets at the “which
SD/immediacy area. Farber (2006) tells us, for example, that we type of SD with what kind of patient” question, although the
have not yet tackled the question of what disclosures are effec- investigator has not statistically studied moderation or interaction
tive with whom. Researchers need to be tackling this question effects. Although less elegant, because of the practical difficulties
more than they have, and they need to be slowly pecking away at that investigators face when conducting complex experiments,
the “who, what, when, where” question, piece by piece. Paul’s especially in the field, this approach is a legitimate, “in-principle”
famous question may be extrapolated to the area of therapist way of addressing questions of moderation.
SD/immediacy as roughly “which SD/immediacy responses are In their recent review of empirical findings regarding SD, Hen-
most effective with what patients, suffering from what problems retty and Levitt (2010) addressed to the “who, what, when, where”
and disorders, when offered by which therapists doing what kinds question, although they modified the specific question to “to
of psychotherapy.” whom, what, when, why, and how.” Based on empirical findings,
Moderation may be important in the study of SD/immediacy in as well as theoretical views, Henretty and Levitt extended the
at least two ways. First, SD/immediacy may be examined as a clinical guidelines for therapist SD/immediacy that had been of-
moderator. For example, one might study whether the therapist’s fered by Farber (2006) and Hill and Knox (2002). We present a
use of immediacy moderates the relation between type of patient summary of Henretty and Levitt’s clinical guidelines in the fol-
personality disorder and treatment outcome. We might theorize lowing paragraphs. It should be noted that Henretty and Levitt
that when the patient has a histrionic personality disorder, the use considered immediacy to be one of two types of therapist SD.
of immediacy is positively associated with treatment outcome, Similar to Farber (2006), Henretty and Levitt examined empirical
whereas with patients suffering from paranoid personality disor- and theoretical findings for both self-disclosing disclosures and
ders, the use of immediacy is actually negatively related to out- self-involving disclosures. The latter captures much of what we
come. term immediacy.
What may be even more useful at this point in time is the To whom. It is best to consider self-disclosing when there
examination of variables that moderate the relation of SD/ exists a positive relationship and/or strong working alliance. Also,
immediacy as an independent variable (IV) or predictor with one it is wise to self-disclose when therapists and patients are from the
or more dependent or criterion variables. To exemplify, we shall same small community (e.g., LGBT), and the patient is likely to
extend the conceptually two-variable study by Yeh and Hayes (this learn about his or her therapist outside of therapy anyway. Also,
346 GELSO AND PALMA

SDs should be avoided with patients diagnosed with personality used with patients diagnosed with personality disorders. This rec-
disorders, who have poor boundaries, weak ego strength, or who ommendation, in principle, is based on the view that whether or
focus on the needs of others rather than their own needs. Therapists not one suffers from a personality disorder moderates the effect of
should be aware of patients who feel uncomfortable with or SD on treatment process and outcome. However, there are many
burdened by their therapists’ SDs. kinds of personality disorders, and it is highly likely that for some,
What. Therapists should consider disclosing demographic SD/immediacy actually fosters the therapeutic relationship, as well
information, feelings/thoughts about the relationship and/or the as treatment outcome. Thus, Kuutmann and Hilsenroth (2011)
client, therapy mistakes, past struggles that are relevant and have found that psychodynamic therapists’ focus on the immediate
been successfully resolved, and similarities with the client. How- relationship actually benefitted patients with certain kinds of per-
ever, special caution should be exercised about disclosing past sonality pathology. Dynamically oriented therapists tended to fo-
struggles with disorders or addictions, even when successfully cus more on the immediate therapeutic relationship with patients
resolved. It is also important to consider being explicit about exhibiting a cold/distant interpersonal style along with low self-
values, especially when therapist values are at odds with client esteem, and these patients improved to a greater extent when
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

values, so that there is no a subtle conversion of the client’s values. therapists focused on the relationship early in psychotherapy. In
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When. Although authors believe that stage of therapy is terms of moderation or interaction effects, it appears that type of
central for SD, authors’ practices and opinions are not consistent. personality pathology may influence the effects of the therapist’s
However, therapists might consider greater SD at the beginning of use of immediacy on the therapeutic relationship and treatment
psychotherapy to inform patients about treatment, relieve patients’ progress. Because interaction or moderation effects quality main
apprehensions, and build the relationship. Although therapists of- effects, this Kuutmann and Hilsenroth finding importantly quali-
ten use SD in the early stage, some caution that in this stage it is fies Henretty and Levitt’s (2010) suggestion that SD/immediacy
better to limit SDs to lower levels of intimacy. not be used with patients who have diagnosed personality disor-
After the early stage, some therapists increase SDs, whereas ders. Instead, it appears that the use of immediacy may be bene-
others decrease disclosures. Most seem to agree that SDs ought to ficial to patients suffering from certain personality disorders, but
increase during the termination stage in order to encourage separ- harmful to those suffering from other disorders. The point here is
ateness by showing the realness of the therapist; debrief, discuss, that as knowledge advances, we need to be examining more and
and demystify the process; and celebrate what has been accom- more refined interaction or moderation effects.
plished, and to reciprocate tender feelings expressed by the patient. Perhaps, the most serious limitation of the guidelines is that they
Why. Therapists should have a clear rationale for SDs. Ra- naturally reflect the limited empirical knowledge we now have
tionales often given by therapists are ethical obligation, to promote about therapist SD. Stated simply, there are a multitude of topics
patients’ SD and self-exploration, to foster the therapeutic rela- still to be studied in the area of SD/immediacy. For example, Yeh
tionship, and to be a model for the patient. It is crucial that and Hayes (this issue), in this special section, suggest the study of
therapists not disclose to control or manipulate, attack the patient, factors such as timing of disclosures and patient readiness for
gratify the patients when not therapeutically appropriate, empha- disclosures in relation to resolved countertransference disclosures.
size dissimilarities between patient and therapist unless this is A study of supervisors’ SD by Knox et al. (this issue) highlights
needed for treatment, and to satisfy the therapists’ own needs. the importance of studying antecedents of SD. This could easily be
How. Therapists should use SD infrequently and with delib- extended to the psychotherapy hour. Finally, Khurgin-Bott and
eration, assessing their own comfort level and feelings about the Farber’s (this issue) investigation underscores that disclosure to a
disclosure, and considering the effects the SD will have on the significant other might boost the therapeutic work.
patient. Also, it is important to determine what patients are com-
municating, especially when they ask therapists to disclose. In
such cases, therapists need to explore the reasons and the meaning Self-Disclosure, Immediacy, and Mediation
of the possible answers with patients before actually disclosing.
SDs also must be carefully worded, providing only the information In discussing the “who, what, when, where” question, we have
that is needed for the therapeutic process. Finally, therapists should sought to capture the complexities of psychotherapists’ use of
be responsive to patients before, during, and after SD, and return SD/immediacy, and the view that research must address these
the focus to the patient right after the SD. complexities more than it has if SD/immediacy is to flourish as a
scientific construct. Our in-principle focus was on moderator or
interaction effects as a way of capturing this complexity. Another
A Perspective on Guidelines
way to capture the complexity is through the study of mediation
Although these guidelines may be useful for practice and re- (e.g., Baron & Kenny, 1986; Frazier, Tix, & Barron, 2004). In the
search, we believe that they also have some serious limitations. For conceptual sense, mediation occurs when the effect of one variable
one, many of them seem based on agreement among authors rather (independent or predictor variable) on another (dependent or cri-
than sound empirical evidence. Shared opinion may be one ele- terion variable) occurs through a third variable (mediator). Medi-
ment of science, but it is insufficient. Second, although in spirit we ation can be full or partial. When it is full mediation, the effect of
believe Henretty and Levitt’s (2010) guidelines capture some of the IV on the DV is completely accounted for by the mediator. In
the complexity of SD, many of the recommendations may not other words, the entire effect of the IV on the DV occurs through
sufficiently take into account the complex interactions that need to its direct effect on the mediator, which in turn affects the DV. In
be examined as this area of inquiry progresses. For example, one partial mediation, some of the effect of the IV and the DV is direct,
of the recommendations is that SD (including immediacy) not be rather than through its effect on the mediator.
SPECIAL SECTION: SELF-DISCLOSURE AND IMMEDIACY 347

We would offer that examination of mediation has great signif- frequently is called for. However, Hill offered that SD/immediacy
icance for SD/immediacy research. One can readily see many may have been so effective because, among other things, it was so
situations in the SD/immediacy area where mediation is a key to infrequently used. Well-timed and infrequent usage, like good
understanding relationships. For example, Ain and Gelso (2011) interpretation, may have enhanced the power of the technique.
recently found that in long-term psychotherapy dyads, both ther- This is a striking example of the inverted U operating in the area
apist and patient ratings of the strength of what is termed the of SD/immediacy. That is, other things being equal, it seems likely
therapist-patient real or personal relationship was associated sub- that SD/immediacy is helpful up to a certain point, beyond which
stantially with both therapist and patient ratings of treatment increasing doses are less helpful.
progress. This relationship held up even when therapists rated real In sum, although we suggest that the study of frequency, inten-
relationship and patients rated progress, and vice versa (when sity, and duration of SD/immediacy is reasonable at this point in
source of ratings was crossed). It was also found that the degree to time, it would appear important that these phenomena be studied
which patients’ rated their therapists’ SDs as relevant was associ- so that inverted U phenomenon can be captured. Thus, researchers
ated with strength of the real relationship. These findings beg the should be looking for the optimal amount (or intensity, or duration)
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

question of whether the strength of the real relationship could have of SD/immediacy in relation to other phenomena. In addition, it
This document is copyrighted by the American Psychological Association or one of its allied publishers.

mediated the relation of SD relevance to treatment progress. The- may be best to study frequency, intensity, and duration in con-
oretically, it would make sense that the therapist’s use of highly junction with other key indices, for example, timing, relevance,
relevant SDs would strengthen the real relationship, which in turn content, and clinical appropriateness of the SD/immediacy that is
would contribute directly to treatment progress. Our central point employed.
is that causal paths such as this are likely very common in the area
of therapist SD/immediacy, but they have been very rarely, if ever, Conclusion
studied. The study of mediation would capture some of the rich
and complex relations among SD/immediacy and other psycho- We have focused on the need for research in the area of
therapy variables. SD/immediacy to develop and consistently use clearer definitions
of SD/immediacy than has been the case, to take care that opera-
The Inverted U in Life and Psychotherapy tionalizations are consistent with definitions, and to capture the
complexity of therapists’ usage of this technique more than it has.
One can readily think of numerous aspects of life in which Examination of the “who, what, when, where question” will help
things are good up to a certain point, and beyond that point, they move the field forward, especially when that question is construed
become too much. In the scientific study of human behavior, it conceptually as focusing on moderator or interaction effects, for
appears that so often the dose-effect relation is not completely example, what disclosures with whom, what frequency of SDs
linear, that is, the frequency, intensity, or duration of variables are with what disorders, and so forth. In addition, the study of SD/
positively related to other variables up to a certain point, after immediacy in the context of mediation will take the field a step
which the relation becomes nonexistent or negative. In the area of closer to capturing the complexity of this phenomenon. Future
psychotherapy, psychoanalytic clinicians have long known and studies should also take nonlinearity, or the inverted U, into
theorized that some small amount of interpretation can be posi- account when examining frequency of SD.
tively related to treatment progress, whereas frequent interpreta- The question of what topics within SD/immediacy should now
tions can be harmful, or at least not helpful. be studied have not been addressed in this article. Numerous
We believe that the idea of the inverted U has substantial questions and contents await empirical scrutiny in this area. Fur-
applicability to the study of SD/immediacy. In part, it would serve thermore, we believe individual investigators are the best judges of
as an antidote for researchers’ tendency to examine simply the specific topics to study related to SD/immediacy. The reader is
linear relation between frequency of SD/immediacy and psycho- referred to the excellent review by Henretty and Levitt (2010) for
therapy process/outcome. After reviewing the theoretical and em- an examination of the contents of what has been studied to date.
pirical literature on SD, Henretty and Levitt (2010) viewed the Although our emphasis has been on what at face value appear to be
focus on frequency of SD as one of the main problems in this area quantitative ways of advancing the study of SD/immediacy, our
of research. In doing so, these reviewers were echoing the lament actual focus has been on moderation, mediation, and the inverted
by Hill and Knox (2002), who stated that “There is no compelling U in a conceptual sense. This implies that qualitative research may
reason to believe that more disclosures should lead to better also address moderation, mediation, and the inverted U. Indeed,
outcome. It may even be that therapist SD yields its positive effects qualitative research (e.g., Hill et al., 2008; Kasper et al., 2008) may
because it typically occurs so infrequently” (p. 416). be an ideal counterpoint to quantitative research in the exploration
The problem of frequency when studied in a linear manner was of these phenomena. Regardless of the specific research ap-
brought home in Hill’s (1989) classic study of the use of tech- proaches (e.g., experimental, correlational, qualitative) and statis-
niques by eight master therapists doing brief psychotherapy with tical techniques that are used by investigators, knowledge in the
eight cases. Hill found that although therapist SD and immediacy area of the psychotherapist’s use of SD and immediacy will only
were one of the least used techniques, clients rated these tech- advance significantly if investigators employ, more than they have,
niques as the most helpful, and SD/immediacy was followed by carefully constructed definitions, and operationalizations that are
greater client self-exploration than were other techniques. Because consistent with those definitions. As well, at this point, addressing
SD was so helpful, it would be tempting to conclude that therapists who, what, when, and where questions through the in-principle
should have used this technique more than they did. After all, if a examination of moderation and mediation, while taking the in-
technique is highly effective, it would seem that using it more verted U into account, will help advance knowledge even further.
348 GELSO AND PALMA

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Hill, C. E., Sim, W., Spangler, P., Stahl, J., Sullivan, C., & Teyber, E. Received September 6, 2011
(2008). Therapist immediacy in brief psychotherapy: Case study II. Accepted September 7, 2011 䡲

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