Professional Documents
Culture Documents
Section B
Or
Or
i. Introduction
ii. Objectives of the research
iii. Need/Relevance of the Research
iv. Literature Review
v. Scope of the Research Study
vi. Research Methodologies
vii. Sampling Design
Section C
1. Interpret the below output performed. The brief about the problem is as below.
Private domestic airline operators – Jet Airways - raised their airfare in December 2013.
Indian Airlines, the government-owned carrier, was the only domestic airline which did not
follow suit. Information available (Source-Economic Times) showed that people still prefer
to fly with Jet Airways. The reasons for the above preference had to be ascertained, as
according to Indian Airline Officials domestic flyers are price-conscious customers.
The study consisted of 20 respondents who had recently flown with Jet Airways. They were
asked to indicate on Likert scale from Completely Agree = 1 to Completely Disagree = 7,
their agreement or disagreement with the set of 10 statements relating to their
perceptions and attributes of the airline.
Output to Interpret
A consumer durable goods company wants to know various features and services the
consumers perceive when purchasing through catalogs. The purpose is to determine how
the various features, and so on.
Output to Interpret
Agglomeration Schedule
Stage Cluster Combined Coefficients Stage Cluster First Appears Next Stage
Cluster 1 Cluster 2 Cluster 1 Cluster 2
1 4 5 8.000 0 0 5
2 2 13 9.000 0 0 4
3 7 16 11.000 0 0 10
4 2 6 11.500 2 0 10
5 3 4 14.000 0 1 8
6 10 11 15.000 0 0 13
7 1 9 15.000 0 0 9
8 3 14 16.667 5 0 12
9 1 18 19.500 7 0 16
10 2 7 20.167 4 3 14
11 19 20 21.000 0 0 13
12 3 15 22.000 8 0 14
13 10 19 23.500 6 11 15
14 2 3 25.880 10 12 15
15 2 10 30.450 14 13 16
16 1 2 33.833 9 15 18
17 12 17 34.000 0 0 18
18 1 12 41.294 16 17 19
19 1 8 49.000 18 0 0
Final Cluster Centers
Cluster
1 2 3 4 5
The Company Should provide toll-free number 2 3 3 4 5
The reputation of the company should be good 3 3 3 5 2
They should have discount schemes based on quality 4 2 3 2 3
The company should provide guarantee for the product 2 3 4 1 2
The company should give a trial period 3 4 2 5 3
The Sales catalog should be attractive and eye-catchy 4 3 2 1 4
The company should make on-time delivery 2 4 4 2 3
Number of years in business is an important factor 4 2 2 4 2
Advertisements play an important role in decision-
3 2 5 2 4
making
It should have the facility to return the goods, if not
3 4 2 2 3
satisfied
i. Look at the above dendogram and decide the optimum number of clusters
ii. Depending on the number of clusters you choose, look at the table above and interpret the
required clusters by profiling them
3. In the fast age era, all age people like to consume the soft drinks. To understand the
relation between Age and Soft Drink brand preference.
Form the hypothesis, Independent & Dependent variable and interpret the output
Output to Interpret
Soft Drink * Age Crosstabulation
Age Total
< 15 > 55 16-25 26-35 36-45 46-55
Count 0 2 2 0 0 1 5
Coke % within
0.0% 40.0% 40.0% 0.0% 0.0% 20.0% 16.7%
Age
Count 2 1 0 1 2 1 7
Fruit
% within
Juice 40.0% 20.0% 0.0% 20.0% 40.0% 20.0% 23.3%
Age
Count 1 1 1 0 1 0 4
Mirinda % within
20.0% 20.0% 20.0% 0.0% 20.0% 0.0% 13.3%
Soft Age
Drink Count 1 1 1 1 1 0 5
Pepsi % within
20.0% 20.0% 20.0% 20.0% 20.0% 0.0% 16.7%
Age
Count 0 0 1 2 1 2 6
Slice % within
0.0% 0.0% 20.0% 40.0% 20.0% 40.0% 20.0%
Age
Count 1 0 0 1 0 1 3
Sprite % within
20.0% 0.0% 0.0% 20.0% 0.0% 20.0% 10.0%
Age
Count 5 5 5 5 5 5 30
Total % within 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Age % % % % % % %
Chi-Square Tests
Value df Asymp. Sig. (2-sided)
Pearson Chi-Square 18.229a 25 .833
Likelihood Ratio 25.526 25 .433
N of Valid Cases 30
a. 36 cells (100.0%) have expected count less than 5. The minimum expected count is .50.