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SERVICE MANUAL Canadian Model
AEP Model
Ver. 1.1 2007. 05
UK Model
Revision History
E Model
Australian Model
Revised-1 East European Model
Replace the previously issued
SERVICE MANUAL 9-852-185-11
Russian Model
with this Manual. Korea Model
Hong Kong Model
Chinese model
Link
DISASSEMBLY TROUBLESHOOTING
2007E0200-1
DPP-FP70 ©2007.05
9-852-185-12 Sony EMCS Co. Published by Kohda TEC
These specifications are extracted from Operating
Instructions of DPP-FP70/FP90 (3-097-069-11 (1)).
SPECIFICATIONS
DPP-FP70
—2—
SAFETY CHECK-OUT
1. Check the area of your repair for unsoldered or poorly-soldered Unleaded solder
connections. Check the entire board surface for solder splashes Boards requiring use of unleaded solder are printed with the lead-
and bridges. free mark (LF) indicating the solder contains no lead.
2. Check the interboard wiring to ensure that no wires are (Caution: Some printed circuit boards may not come printed with
the lead free mark due to their particular size.)
"pinched" or contact high-wattage resistors.
3. Look for unauthorized replacement parts, particularly
transistors, that were installed during a previous repair. Point : LEAD FREE MARK
them out to the customer and recommend their replacement. Unleaded solder has the following characteristics.
4. Look for parts which, through functioning, show obvious signs • Unleaded solder melts at a temperature about 40°C higher than
of deterioration. Point them out to the customer and ordinary solder.
recommend their replacement. Ordinary soldering irons can be used but the iron tip has to be
applied to the solder joint for a slightly longer time.
5. Check the B+ voltage to see it is at the values specified.
Soldering irons using a temperature regulator should be set to
6. Flexible Circuit Board Repairing about 350°C.
• Keep the temperature of the soldering iron around 270˚C Caution: The printed pattern (copper foil) may peel away if the
during repairing. heated tip is applied for too long, so be careful!
• Do not touch the soldering iron on the same conductor of the • Strong viscosity
circuit board (within 3 times). Unleaded solder is more viscous (sticky, less prone to flow) than
• Be careful not to apply force on the conductor when soldering ordinary solder so use caution not to let solder bridges occur such
or unsoldering. as on IC pins, etc.
• Usable with ordinary solder
It is best to use only unleaded solder but unleaded solder may
also be added to ordinary solder.
DPP-FP70
—3—
TABLE OF CONTENTS
1. DISASSEMBLY
1-1. LID UPPER SECTION ··················································· 1-2
1-2. PRINTER SECTION ······················································ 1-3
3. TROUBLESHOOTING
3-1. ELECTRICAL TROUBLESHOOTING ························· 3-1
3-2. MECHANICAL TROUBLESHOOTING ······················· 3-2
DPP-FP70
—4—
1. DISASSEMBLY
Link
DISASSEMBLY
DPP-FP70
1. DISASSEMBLY
1. DISASSEMBLY
DPP-FP70
1-1
1. DISASSEMBLY
1. DISASSEMBLY
1-1. LID UPPER SECTION
3 LCD Unit
1-4 3-2
2 KEY Board
A 3-3
1-2 C 3-5
3-7
B
2-1
3-1
1-3
1 Lid Upper Section 3-9
C
3-8
1-1
A
DPP-FP70
1-2
1. DISASSEMBLY
1-2
1-1
1-8
1 MAIN Board C
BA
1-7
B
1-5 A 1-4
1-6
2 Thermal Printer
C
1-3
2-1 2-2
2-3
DPP-FP70
1-3E
NOTE
DPP-FP70
2. REPAIR PARTS LIST
NOTE:
• -XX, -X mean standardized parts, so they may have some differences from When indicating parts by reference number,
the original one. please include the board name.
• Items marked “*” are not stocked since they are seldom required for routine
The components identified by mark 0 or
service. Some delay should be anticipated when ordering these items.
dotted line with mark 0 are critical for safety.
• The mechanical parts with no reference number in the exploded views are not Replace only with part number specified.
supplied.
Les composants identifiés par une marque
• Due to standardization, replacements in the parts list may be different from 0 sont critiques pour la sécurité.
the parts specified in the diagrams or the components used on the set. Ne les remplacer que par une pièce portant
• CAPACITORS: le numéro spécifié.
uF: µF
• COILS
uH: µH
• RESISTORS
All resistors are in ohms.
METAL: metal-film resistor
METAL OXIDE: Metal Oxide-film resistor
F: nonflammable
• SEMICONDUCTORS
In each case, u: µ, for example:
uA...: µA... , uPA... , µPA... ,
uPB... , µPB... , uPC... , µPC... ,
uPD..., µPD...
• Abbreviation
AR : Argentine model
AUS : Australian model
BR : Brazilian model
CH : Chinese model
CND : Canadian model
E32 : 110-240V AC (without voltage selector)
EE : East European model
HK : Hong Kong model
J : Japanese model
JE : Tourist model
KR : Korea model
NE : North European model
RUS : Russian model
TW : Taiwan model
DPP-FP70
2-1
2. REPAIR PARTS LIST
17
9
7 11
CN602 10
6
CN603
11 10
21 12
A 18 C
(Note1)
19 20 13
5
4 22
3 14
(Note1) B
1
1 1
2
15
16
Printer section C
(See page 2-3) 1
B
1
A
Note1: Adjusting item when replacing main parts (See page 4-1)
Ref. No. Part No. Description Ref. No. Part No. Description
DPP-FP70
2-2
2. REPAIR PARTS LIST
72
71 59
MAIN BOARD, COMPLETE
(SIDE B)
57 C
J201 (Note1)
BA
73
CN401
B
A
73
CN505
56 62 60
CN403 (Note1) 61
55
58 C
70 54 63
ns
53
52 64
69
65
66
51 67
68
Note1: Adjusting item when replacing main parts (See page 4-1)
DPP-FP70
2-3
2. REPAIR PARTS LIST
Cleaning cartridge
Slide cover
X-2055-849-2 (Note)
AC adaptor (AC-S2422)
0 1-480-108-21 Paper holder
2-190-622-01
L size adaptor
AC power cord 3-096-086-22 (WHITE)
(US/CND model) 3-096-086-32 (BLACK)
0 1-829-809-21
CH
AC power cord
(AEP/E/EE/RUS model)
0 1-824-910-31
AC power cord
(UK/HK model)
0 1-827-269-22 Tray (lower) (CH)
AC power cord Conversion (2P) Adaptor Tray (lower P) (EXCEPT CH)
(E model) (Note)
(AUS model)
0 1-555-074-71 0 1-569-008-22
Paper tray
AC power cord A-1239-944-A (WHITE) (EXCEPT CH)
(KR model) A-1252-126-A (BLACK) (EXCEPT CH)
0 1-823-947-51 A-1267-603-A (WHITE) (CH)
AC power cord A-1267-604-A (BLACK) (CH)
(TW model)
0 1-830-518-31 CD-ROM
AC power cord (Sony DPP-FP70/90 Printer Driver Software
(CH model) and Picture Motion Browser Ver.2.0)
0 1-782-476-41 3-197-531-05
Other accessories
3-097-069-12 OPERATING, INSTRUCTIONS (ENGLISH) 3-097-070-12 INSTRUCTION (READ THIS FIRST)
(EXCEPT TW, KR, CH) (ENGLISH)(EXCEPT TW, KR, CH)
3-097-069-21 OPERATING, INSTRUCTIONS (FRENCH) (CND,AEP) 3-097-070-21 INSTRUCTION (READ THIS FIRST)
3-097-069-31 OPERATING, INSTRUCTIONS (GERMAN)(AEP) (FRENCH)(CND,AEP)
3-097-069-41 OPERATING, INSTRUCTIONS (DUTCH)(AEP) 3-097-070-31 INSTRUCTION (READ THIS FIRST) (GERMAN)(AEP)
3-097-069-51 OPERATING, INSTRUCTIONS (ITALIAN)(AEP) 3-097-070-41 INSTRUCTION (READ THIS FIRST) (DUTCH)(AEP)
3-097-069-61 OPERATING, INSTRUCTIONS (SPANISH)(AEP,E) 3-097-070-51 INSTRUCTION (READ THIS FIRST) (ITALIAN)(AEP)
3-097-069-71 OPERATING, INSTRUCTIONS (PORTUGUESE)(AEP,E) 3-097-070-61 INSTRUCTION (READ THIS FIRST) (SPANISH)(AEP,E)
3-097-069-81 OPERATING, INSTRUCTIONS (RUSSIAN)(EE,RUS) 3-097-070-71 INSTRUCTION (READ THIS FIRST) (PORTUGUESE)(AEP,E)
3-097-069-91 OPERATING, INSTRUCTIONS (ARABIC)(E) 3-097-070-81 INSTRUCTION (READ THIS FIRST) (RUSSIAN)(EE,RUS)
3-097-070-91 INSTRUCTION (READ THIS FIRST) (ARABIC)(E)
3-097-075-11 OPERATING, INSTRUCTIONS (PERSIAN)(E)
3-097-075-21 OPERATING, INSTRUCTIONS (KOREAN)(KR) 3-097-076-11 INSTRUCTION (READ THIS FIRST) (PERSIAN)(E)
3-097-075-32 OPERATING, INSTRUCTIONS (SIMPLIFIED CHINESE) 3-097-076-21 INSTRUCTION (READ THIS FIRST) (KOREAN) (KR)
(HK) 3-097-076-32 INSTRUCTION (READ THIS FIRST)
3-097-075-42 OPERATING, INSTRUCTIONS (TRADITIONAL CHINESE) (SIMPLIFIED CHINESE) (HK)
(HK, TW) 3-097-076-42 INSTRUCTION (READ THIS FIRST)
3-097-075-51 OPERATING, INSTRUCTIONS (SIMPLIFIED CHINESE) (TRADITIONAL CHINESE) (HK, TW)
(CH) 3-097-076-51 INSTRUCTION (READ THIS FIRST)
(SIMPLIFIED CHINESE) (CH)
DPP-FP70
3-1
3-2. MECHANICAL TROUBLESHOOTING 2. Ribbon trouble
Trouble: Ribbon is wrapped around the grid roller and pinch
roller, and cannot be removed. (Ribbon jamming)
The troubles caused by the thermal printer can be classified into
Cause: • Abnormal print cartridge
the following 3 groups.
• Abnormal thermal printer
Remedy: • Remove the thermal printer from the lower cabinet.
• Paper handling cannot be performed normally. (Paper feed/eject
Rotate the gear that is engaged with the stepping
trouble)
motor gear and remove the ribbon.
• Ink ribbon cannot be fed normally. (Ribbon trouble)
• When the thermal printer is abnormal, replace the
• Printing cannot be performed normally. (Printing trouble)
thermal printer.
Example of each trouble, and the cause and remedy are described.
Trouble: • Ribbon continues to rotate at the start of printing.
• Ribbon does not rotate at the start of printing.
1. Paper feed/eject trouble Cause: • Abnormal thermal printer
Trouble: • Paper cannot be fed from the paper tray. • Abnormal MAIN board
• Although the paper is fed from the paper tray, it is • Abnormal installation of paper tray and print cartridge
stopped halfway. Remedy: • Replace the MAIN board.
Check: • Check if the PU lever operation is normal by • If the trouble persists after the MAIN board is
performing the mode transition operation by replaced, replace the thermal printer.
Mechanic Test in the service mode. • Reinstall the paper tray and print cartridge.
Normal: Other cause
Abnormal: Abnormal thermal printer Trouble: • Paper is ejected without printing (white paper) and
Others: • Decrease in frictional force due to the contamination “Print cartridge is not correct” is displayed.
of paper feed roller Cause: • Print cartridge assembly failure
• Abnormal installation of paper tray • Abnormal thermal printer
Remedy: • When the thermal printer is abnormal, replace the • Abnormal MAIN board
thermal printer. Remedy: • Replace the ribbon cassette.
• When the paper feed roller contamination is the cause, • Replace the MAIN board.
perform the cleaning (wipe dry) of paper feed roller. • If the trouble persists after the MAIN board is
• When the paper tray installation is abnormal, check replaced, replace the thermal printer.
if the PU lever is placed under the tray plate and
reinstall the paper tray.
DPP-FP70
3-2
3. Printing trouble Before checking the recurrence of abnormal state
Trouble: Abnormal print appears on the printing side of paper at When checking the abnormal state, be careful of the following.
regular pitch intervals in the paper feed direction. • Only the specified print pack (ribbon and printing paper) can
Note: • Pitch interval 22 mm: Abnormal pinch roller be used in this unit. Check the customer’s ribbon and printing
• Pitch interval 31.4 mm/15.7 mm:Abnormal platen paper. The ribbon and printing paper can be used only once. In
roller case that the customer rewinds the ribbon or reuses the paper
• Pitch interval 9.4 mm: Abnormal grid roller intentionally, the trouble such as entangling of ribbon may
• Other cases: Abnormal gear, etc. occur.
Cause: • Adhesion of foreign substances (such as dust and • In case that the print pack is exposed to high temperature or
grease) high humidity environment for long time after it is opened, the
• Defective molding of platen roller specified performance may not be obtained. Especially, the
• Flaw, damage printing paper may be warped badly. In such case, normal paper
Remedy: • When the dust adheres to the pinch roller, perform feeding and printing may not be performed. If possible, check
the cleaning using the cleaning cartridge supplied with the condition of customer’s print pack.
this unit.(If trouble persists after performing the • The abnormal printing may be caused by the digital camera,
cleaning once, repeat the cleaning a few times.) memory card or PC that the customer uses. Therefore, if
• Remove the thermal printer from the lower cabinet possible, check the trouble with the equipment that the customer
and perform the cleaning of each roller. (Remove the uses.
dust or other contamination using the tools such as a
cloth-wrapped stick in its end, sellotape or gum tape.)
• Remove the thermal printer from the lower cabinet
and remove the foreign substances adhered to the gear.
• If the trouble is caused by the flaw or damage of parts,
replace the thermal printer.
DPP-FP70
3-3E
4. ADJUSTMENT AND CHECK
LCD replacement
MD replacement
to adjust the density.
For detail, refer to Section 4-2-1.
DPP-FP70
4-1
4-1. SERVICE MODE
Connection procedure:
1. Insert one power cord plug into the AC adapter (AC-S2422)
supplied with the DPP-FP70 (hereafter, referred to as this unit)
and insert the other power cord plug into the receptacle.
2. Insert the DC plug of the supplied AC adapter into the DC-IN
terminal of this unit.
3. Select each mode except the USB Test mode, by using the
[ARROW] button (f,F) (framed item) and press the [ENTER]
button.
4. Press the [CANCEL] button to return to the startup screen of
the service mode while any test mode other than the Button
Test is running.
5. Press the [ON/STANDBY] button to quit the service mode
while any test mode other than the Button Test is running.
(POWER OFF)
DPP-FP70
4-2
4-2. ADJUSTMENT 4. When the following screen is displayed on the LCD of this
unit, press the [PRINT] button.
Preparation:
Before replacing the thermal printer or the MAIN board, print a test
pattern (17 step) as the reference of density.
The test pattern (17 step) should be printed before replacing the
thermal printer or the MAIN board, or when this unit is in the normal
state.
Printing of the test pattern (17 step) starts.
Note: If there is any printing failure in the test pattern (17 step) printed before
replacing the thermal printer or the MAIN board, do not use it.
Or in case that the test pattern (17 step) cannot be printed, use the 5. Quit the service mode. (Refer to Section 4-1-1.)
test pattern that is printed by using the normally-working printer Keep the printed output produced in step 4 as the reference.
(DPP-FP70).
Adjustment:
1. Start the service mode. (Refer to Section 4-1-1.)
2. Confirm the value written in the label on the HEAD of a thermal
printer.
Ex.) 17.51
After adjustment, turned off the power. 9. Quit the service mode. (Refer to Section 4-1-1.)
Procedure:
1. Set the ribbon and paper to this unit.
Note: Use the ribbon and paper below.
Color print pack SVM-F40P (postcard size)
2. Start the service mode. (Refer to Section 4-1-1.)
Initial screen where service mode was started.
Turn off LED of PRINT and ACCESS.
(When lighting, turned off pushing the PRINT button. )
3. Select “Print Calibrate” using the arrow buttons (f,F) and press
the [ENTER] button.
DPP-FP70
4-3
4-2-2. LCD CONTRAST ADJUSTMENT, 4-2-3. FIRMWARE WRITING AND VERSION
COLOR DISPLAY CHECK UPGRADE
LCD contrast can be adjusted and the color display can be check Note: Download the latest firmware and obtain the technical memo from
using the service mode as follows: the ESI homepage.
Procedure:
1. Start the service mode. (Refer to Section 4-1-1.)
2. Press the [PRINT] button on the service mode startup screen.
3. Check that the fan rotating sound changes in the following order
starting from Low speed t High speed t Stop by every
pressing of the [PRINT] button.
4. Quit the service mode. (Refer to Section 4-1-1.)
When all 10 buttons are pressed one button after another, all button
indications on the screen light in red.
DPP-FP70
4-5
When the checks of all buttons are completed without problem, the 4-3-3. IMAGE READING CHECK FROM MEMORY
initial screen of the service mode is displayed and “OK” is displayed CARD
to the right of “Button Test”.
Image reading from Memory Stick or Memory Stick Duo, SD card
or mini SD card and CF card can be checked. (If it is JPG, the
image is arbitrary.)
Preparation:
Place the JPEG file in the root directory of a Memory Stick.
(Filename: MS.jpg)
Place the JPEG file in the root directory of an SD card. (Filename:
SD.jpg) (Use the LOCK OFFed card.)
Place the JPEG file in the root directory of a CF card. (Filename:
CF.jpg)
Procedure:
3. Quit the service mode. (Refer to Section 4-1-1.) 1. Start the service mode. (Refer to Section 4-1-1.)
2. Select “Card Test” by using the arrow buttons (f, F).
LED operation check
Check that the “PRINT LED” and the “Access LED” light up during
the “Button Test”, and then flash before turning off when the “Button
Test” is completed.
Even if the button is not pushed, it is judged that the card is inserted.
Insert all of the one card, and confirm it.
DPP-FP70
4-6
9. When all memory cards reading are completed, press the 4-3-4. USB HOST/DEVICE COMMUNICATION
[ENTER] button. CHECK
• When all memory cards work normally so that images can The digital camera for PictBridge or the digital camera , the USB
be read without error, the character OK is displayed on the memory and the photo storage for the mass storage are connected
right of “Card Test” on the service mode startup screen. with the terminal PictBridge/EXT INTERFACE of this machine,
and confirm that this machine reacts.
This machine connects with Windows PC that installs software by
USB cable, and confirm that Windows PC reacts.
DPP-FP70
4-7
4-3-5. ABOUT THE ERROR INDICATION Card: King of memory card when making an error
Error: Error type
In this unit, “printer status” and “last 10 error status” can be indicated No Error: No error
and checked in the service mode. No Ribbon: No ribbon
Ribbon End: Ribbon end
Startup procedure Ribbon Error: Ribbon error
1. Start the service mode. (Refer to Section 4-1-1.) Paper End: No paper
Paper Long: Paper length error (long)
2. Select “Print Status” using the arrow buttons (f,F) and press
Paper Short: Paper length error (short)
the [ENTER] button.
Paper Exist: Paper exists
“Status indication” screen is displayed. The 1/2 page and the
PE Error: PE sensor error
2/2 page are displayed by using the arrow buttons (f, F).
Head Error: Head error
MMotor Error: DC motor error
SMotor Error: Stepping motor error
Mode Error: Mode transition error
HeatStrage Error: Heat storage correction error
Other Error: Other error
Unknown: Unknown
DPP-FP70
4-8
4-3-6. MECHANICAL OPERATION CHECK • (Enlarge) button:
The paper feed motor aging starts when this button is pressed.
The mechanical check is performed in the service mode. When the [CANCEL] button is pressed during aging, the operation
is discontinued.
Procedure: • (Reduce) button:
1. Start the service mode. (Refer to Section 4-1-1.) The electric current of paper feed motor is switched when button
2. Select “Mechanical Test” using the arrow buttons is pressed. The electric current is switched as follows every time
(f,F) and press the [ENTER] button. The following menu the button is pressed.
Electric current H t Electric current M2 t Electric current
screen is displayed.
M1 t Electric current L (repeated)
Description of operation:
Each operation of this unit is performed when the button on the
operation panel is pressed.
Note: Do not press the button that is not described below.
• [ENTER] button:
The head position returns to the initial state when this button is
pressed.
• f button:
The head position moves upward when this button is pressed.
• F button:
The head position moves downward when this button is pressed.
• [MENU] button:
The head motor aging starts when this button is pressed. When
the [CANCEL] button is pressed during aging, the operation is
discontinued.
• [PRINT] button:
The electric current of head motor is switched when this button
is pressed. The electric current is switched as follows every time
the button is pressed.
Electric current H t Electric current M t Electric current L
(repeated)
• G button:
The paper feed motor moves in the paper feed direction when
this button is pressed.The speed changes every time this button is
pressed.
(Low speed L t Middle speed M t High speed H t Stop
Stp)
• g button:
The paper feed motor moves in the paper eject direction when
this button is pressed. The speed changes every time this button
is pressed.
(Low speed L t Middle speed M t High speed H t Stop
Stp)
DPP-FP70
4-9E
Reverse 985218512.pdf
Revision History
S.M. Rev.
Ver. Date History Contents
issued
1.0 2007.02 Official Release — —
1.1 2007.05 Revised-1 • Change of the order of publishing item Yes
• Correction of Exploded views
• Addition of part name of paper tray
• Change of the title name from Service Note
to Adjustment and Check
• Change of title name in Adjustment and
Check
DPP-FP70