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  • Client Advisory - New Security Deposit - Refund Process - W.E.F. 1stjune 2021 - CCAI-372-310521

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    SHIVA
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    CMA CGM Agencies (India) Pvt Ltd introduces a new single platform and digital process for import security deposit and refunds starting June 1, 2021. The new process through ODeX VAN payment will significantly reduce refund durations. It allows customers to make security deposit payments, track refund requests, and receive security slips online. Using the VAN for payments also allows refund amounts to be used for future shipments. The CMA CGM customer service team can assist with registration and use of the new system.

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    Client Advisory - New Security Deposit - Refund Process- w.e.f. 1stJune 2021 - CCAI-372-310521

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    CMA CGM Agencies (India) Pvt Ltd introduces a new single platform and digital process for import security deposit and refunds starting June 1, 2021. The new process through ODeX VAN payment will significantly reduce refund durations. It allows customers to make security deposit payments, track refund requests, and receive security slips online. Using the VAN for payments also allows refund amounts to be used for future shipments. The CMA CGM customer service team can assist with registration and use of the new system.

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    © All Rights Reserved
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    9 views1 page

    Client Advisory - New Security Deposit - Refund Process - W.E.F. 1stjune 2021 - CCAI-372-310521

    Uploaded by

    SHIVA
    CMA CGM Agencies (India) Pvt Ltd introduces a new single platform and digital process for import security deposit and refunds starting June 1, 2021. The new process through ODeX VAN payment will significantly reduce refund durations. It allows customers to make security deposit payments, track refund requests, and receive security slips online. Using the VAN for payments also allows refund amounts to be used for future shipments. The CMA CGM customer service team can assist with registration and use of the new system.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    CMA CGM Agencies (India) Pvt Ltd

    st
    New Security Deposit / Refund Process- w.e.f. 1 June 2021

    Benefits of new Process

    Single platform for Security deposit/refund and Delivery Order Process


    VAN payment feature to speed up entire process
    Easy to track all your security refund requests and their status
    Only One-time KYC verification required for customers
    No more email communication for security slip and refund process

    Now you can make payment and take security slip online

    It has been our aim to make our processes simpler, easier and more convenient for you. In our effort to
    accomplish the same, we have come up with a digital process for Import Security Deposit and Refund process.
    This new process with ODeX VAN payment will reduce refund duration significantly.

    • This VAN can be used to make payment for your security deposit amounts with CMA CGM & ANL.
    • Refunded amount can be used to make payment of future shipments very easily.
    • Apart from VAN payment, customers can pay security deposit via RTGS/ NEFT and receive security slip.
    • For new customer in case of NEFT/RTGS payment, additional 5 days will be required for refund due to
    creation of vendor code in system, hence we urge you to opt for VAN payment.

    Important links:

    Content Please click on the link below to access information.

    ODeX website Click Here

    Process for VAN Click Here

    Process for RTGS/NEFT Click Here

    RTGS confirmation link Click Here

    CMA CGM Customer service team is available to assist you / your members to make the work easier and
    ODeX team will help in registration.

    For new registration at ODEX website and queries – Please call Odex support at + 91 (22)6115 1300 or
    write mail to support@odex.co & visit http://odex.co/
    Best Regards,
    CMA CGM Agencies India Pvt. Ltd.
    31st May 2021

    All local News & advisories are available in CMA CGM India local website Subscribe for our news alerts here

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