Professional Documents
Culture Documents
net/publication/319348364
CITATION
READS
1
6,919
2 authors:
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Jaspreet Kaur on 15 July 2019.
The user has requested enhancement of the downloaded file.
33
Chapter 3
Affiliate Marketing
Strategy of Amazon India
Jaspreet Kaur
Trinity Institute of Professional Studies, India
Deepti Wadera
G. D. Goenka World Institute, Lancaster University, India
ABSTRACT
Affiliate marketing is one of the oldest forms of marketing in which one refers
someone to any online product (Open Topic, n.d.). When the consumer buys this
product on the basis of the given recommendation, then the person who has
referred him receives a commission. This commission could vary from $1 to
$10000, on the basis of the type of product which has been referred (Open Topic,
n.d.). The rapid development of the term “Affiliate marketing” which is a
performance based internet marketing practice, has made the online selling
market even more competitive. Many companies are now venturing into the
forming or improving their affiliate programs and giving higher incentives to
keep the affiliates loyal. This study is a qualitative study about the Affiliate
program presently run by Amazon Company.
INTRODUCTION
It analyses the success and failures of the programs when it comes to increasing
sale of their products on their online portal. Internet marketing is crucial for the
market today as many companies are resorting to the online selling platform. It is
understood by many that the process of affiliate marketing, is a process of paying
money for a successful marketed order of a merchant or a partner. (Duffy, 2005,
DOI: 10.4018/978-1-5225-2656-8.ch003
Copyright © 2018, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
Affiliate Marketing Strategy of Amazon
161 - 163). But when it comes to the true essence of affiliate marketing the same
is more complicated. Affiliate marketing is by far the lowest risk marketing as
there is a direct payment to performance marketing and low profile. Affiliate
marketing is the type of Internet marketing which uses methods like SEO, Paid
Search Engine Marketing, and E-mail Marketing etc to help the merchant sell his
product. In affiliate marketing, the business pays for one or more affiliates on the
basis of each visitor or customer who buys the product through the affiliates’
marketing campaign. Thus affiliate marketing has three core parties: advertisers,
publishers and consumers.
According to the “worldwidewebsize” website (2015), a 12 web application
that records the number of index web, there are at least 4.79 billion pages. Thus
the affiliate can share information to the rest of the world just by one click. It is
due to affiliate marketing that many a business sees a lot of scope in online
selling.
REVIEW OF LITERATURE
3
Affiliate Marketing Strategy of Amazon
also provide links of products on other website thus creating a larger reach for the
customers. Affiliate programs are also known as associate, revenue-sharing, or
3
Affiliate Marketing Strategy of Amazon
3
Affiliate Marketing Strategy of Amazon
University of California Santa Barbara and Clickbank Network formulated by
Tim and Eileen Barber. These were
3
Affiliate Marketing Strategy of Amazon
a revolution for the affiliate marketing trend as these websites gave access of the
benefits of affiliate marketing to the small vendor’s. Also the exchanges among
the sellers and associates increased with the upcoming of these websites. At
present Commission Junctions known to be the largest affiliate marketing
network in the world. In the year 2000, the United States’ Federal Trade
Commission formulated the “Dot Com Disclosures: Information about Online
Advertising” which was a set of regulations to enter the internet-based
advertising world. Also the renovation from Web 1.0 to Web 2.0, brought in a
revolution in the utilization of the affiliate marketing application on their own
sites. At present there are many affiliate channels on the Internet which have
enhanced their creativity which will turn the online market into a more attractive
one. Also many an affiliate program is run today by eBay, Amazon and Google
which allow internet users to place their commercials on their own blog posts.
Affiliate marketing ever since then has been seen to be a very effective way of
online marketing. In a report by the Internet Advertising Bureau UK (IAB) it has
been stated that 100 million direct transactions have been done by UK buyers
that brought in £8 billion revenue, which was generated by affiliate marketing.
After this British Affiliate Marketing consisted of 6% of UK Internet Economy
(Prussakov, 2013). Along with the tangible financial advantage, affiliate
marketing has many intangible benefits like the establishment of reputation and
market control for companies.
In the process of Affiliate marketing the content provider, who is also called
the affiliate, places an advertisement creative which could be a banner or text link
or an advertisement link on his website. If a user clicks on the banner, he gets
redirected to the merchant’s site (partner’s site). In case the user continues to
make a purchase, the same is tracked and will lead to a commission for the
referring affiliate. Thus the affiliate program is beneficial to both parties. It is
crucial for the partner or merchants as it receive traffic and increase the sales, at
the same time the affiliates receive commission or money for the users sent.
There are many affiliate marketing methods which are being used by companies
nowadays. Some of the most popular methods are Pay Per Click, Email, Social
Media, Website/content Search Engine Optimization etc (Heitzman, 2011). As
per Heitzmans, the theoretical nature of affiliate marketing theory is
simple .when it comes to the practical terms affiliate marketing is a very complex
process. The most crucial task is to select a suitable, and effective method to
apply to the marketing campaign. The most prominent methods have been listed
below:
3
Affiliate Marketing Strategy of Amazon
This is a popular technique in the paid search method. The partner or merchant
selects some most appropriate keywords which are related to his brand or
products. The method lacks in many ways. The partner has to choose a set of
words which might not be the exact words which the consumer might type for a
particular product. Thus the partner or the merchant needs a good knowledge of
the AdWords and the company also has to keep a track of whether those exact
“set of words” are being able to generate traffic on the company’s website. The
key words thus must be relevant to track the transformation (Heitzman, 2011).
E-Mail Marketing
This is a simple way of contacting the consumer. This could also contain a link
which could direct the consumer to the company’s website. The same will be
more fruitful when a consumer volunteers to receive newsletters from a website
and provides the company with his or her e-mail address. This email address is
then added to the subscribed list that delivers promotions via e-mails.
Social Media
3
Affiliate Marketing Strategy of Amazon
This is a method in which the affiliates can post links or write feedbacks to
advertise the products. The links can be placed at the footer or header, sidebar
and also as a separate page. Merchants can also write a post that has links which
can promote their products. There is a small difference between Website/content
and Social Media which is in the appearance of the posts. If a link has been
shared on social media, the viewers will just view a title, and an image of the
post. The viewer will then have to click on the link to know more about the
product and the company. In the Website/content method, however the viewers
can see full content of the post. Thus, there is no need of multiple clicks. It is true
that affiliate marketing depends more on SEO, in case a customer does not find a
post on the social media. This thus reduces the marketing effect. Affiliate
Marketing Blog (Riemer, 2015) is another method of attracting consumers to the
website.
Apart from the affiliate marketing methods some of the affiliate marketing
models are also crucial in online marketing. The most prominent models can be
said to be the Coupons, Product Reviews, Ad banner, Incentive/Loyalty, Offline
Affiliate etc.
When a Customer clicks on the coupon banners to reach to the website and buy
products. The banner which is being displayed is an affiliate link. It is through
the coupon that members had, nonmembers are attracted by the good deals and
offers made by the company website. The affiliate links make the website and
effective advertising site.
Product Reviews
It is the positive reviews of any product or service which can change the decision
of customers. As consumer is already actively searching for products on the net,
it is crucial that the product reviews, and the positive feedbacks present for the
prospective consumers to view them.
Reviews Blog
This is a new review model in affiliate marketing which compare the related
websites. (Grundig, 2015) These website bring in the comparison tables to be
viewed by the consumer. The table could contain the functions and prices of the
same product which is available on different websites at different prices. This
4
Affiliate Marketing Strategy of Amazon
table will also have a direct links to buy them.
4
Affiliate Marketing Strategy of Amazon
Ad Banner
These are pictures of the product. These pictures have a back link which directs
the users to the website of the product. The back-link has the affiliate’s ID which
helps the advertisers track his affiliates. Banners can be viewed on the merchant’s
personal sites, websites or forums in which customers are attracted the most.
Incentive/Loyalty
This method is generally used by the airlines or shopping sites. The website
shows an offer to members which are like a reward bonus miles, and points,
vouchers if they follow the link.
Offline Affiliate
COMPENSATION METHODS
Affiliate marketing gives an opportunity to the sellers to choose the most suitable
payment method. The commissions are looked after by: Pay per Sale, Cost per
Action, Cost per Lead, and Cost per Click (Dusanka, 2010).
PPS or revenue sharing can be said to be the safest method for advertisers as they
only pay successful orders.
Here the partner or merchant has different commissions which are reliant on the
actions of the users like their registration and signing up on the website for a
newsletter. The affiliate could be paid once the visitor has completed registration
and paid for a sale
4
Affiliate Marketing Strategy of Amazon
via credit card. In this type of affiliate marketing, the affiliate can place the links
at any place of his choice and the merchant is not to be informed about the same.
The CPC will pay the affiliate each time a client clicks on the advertisement,
CPM means the cost is estimated by 1000 views. CPC on the other hand was
used commonly in the past for search paid and is now not used for the fear of
fraud clicks.
4
Affiliate Marketing Strategy of Amazon
Products. This affiliate program fee schedule is modified time to time as per the
Operating
4
Affiliate Marketing Strategy of Amazon
Agreement. The affiliates can earn advertising fees for Qualifying Purchases
(Associates Program Operating Agreement, n.d.) These advertising fees are
calculated as a percentage of Qualifying Revenues which are calculated with the
“Limitations on Advertising Fee Rates for Certain Products”. Amazon also offers
the advertising fees in the form of bounties or other special offers which they
name as the “Special Offers and Promotions”. “Qualifying Revenues” is another
feature of affiliate marketing of Amazon which mean amounts they receive from
customers’ Qualifying Purchases, excluding gift-wrapping fees, shipping,
handling taxes etc. Amazon also runs special or limited time offers or promotions
in which an affiliate may also earn advertising fees on Products or categories of
Products which have been excluded from earning advertising fees. This leads to
the affiliates earning and increased advertising fee rates from the regular ones.
For example the advertising
rate for Kindle ebooks is 10 percent.
4
Affiliate Marketing Strategy of Amazon
To Become an Amazon Affiliate with the Amazon Affiliate Program the Affiliate
Will Need the Following:
4
Affiliate Marketing Strategy of Amazon
The affiliate has to find the right niche to work with. The niche is the base of the
entire money making operation which is being conducted by the Amazon
Affiliate. Here in the idea generation stage one will need to research and find out
the most profitable segment which could give business through the affiliate’s
website.
To find out a profitable niche for the affiliate’s website or blog, the affiliate
should visit the Amazon website and browse the various departments of goods
which are listed on the website. After visiting the website, the affiliate should
List down all the departments in which he or she has a knowledge or skills
related to the product. In each of the department of products listed on the
Amazon’s website, within each department there would be a further classification
of a category of products. The affiliate should choose the categories in which he
is comfortable working in. Also the affiliate should study the amount of
commission which is being offered by Amazon on the selected Categories.
Navigate to the chosen Category. Here the affiliate will be able to see
‘Bestsellers’ which are mentioned in each category name. Thus one can find the
best selling products in each category. In case the buyers already know the brand
and like to buy the brand then it becomes easier for the affiliate too sell it. Thus
4
Affiliate Marketing Strategy of Amazon
when one clicks the Bestsellers, this will narrow down the products which would
be more likely to be sold faster by the affiliate. This would give the affiliate
4
Affiliate Marketing Strategy of Amazon
a higher profit. Where the netseller talk of the best profits from a set of product
based on sales of volumes, another section called Hot New Releases lists the best
selling new and future products in this category.
The affiliate has to study the two sections so as to get an idea of the great
product ideas which can be sold by the affiliate. The affiliate should search for
products with high MRP and with good reviews. If an affiliate chooses a product
with a higher MRP, then this would lead to a higher commission %. At the same
time better reviews show the popularity of the product. The affiliate can work
with any one product which is listed in these sections, or with a number of
products listed on the Amazon website. The benefit of becoming an affiliate for a
product listed in either of these sections, one could assure the product popularity
for the same. This is because one could be sure that buyers like these products
and will surely buy these products for the given category. Here in this stage one
can choose to work with one or more than one product or with a whole category.
A profitable niche will help the affiliate gain the targeted profit. For the same a
study of the current competition is also to be done. The popular sites which sell
the same product or same product category also have to be done. The affiliate
also has to track as to how many monthly searches are happening on Google for
the chosen product and category. It is crucial for the affiliate to write quality
content on the chosen product or category. Once the niche is decided,it will be
easy to design a website or blog on this parameter. Some of the good niche sites
doing well on Amazon are Body Building, Smart Phones, Best Laptops, Weight
loss,Kids growth etc.
After a niche is selected the next task would be to book a domain. One could go
for a generic name or try and find a keyword which is a rich domain. It is
preferred to go for the keyword rich domain. One could go for websites like
GoDaddy.com to book their domains. Many websites provide a domain at a real
easy and low cost of Rs 99/- for an year.
Once the domain is in place, the next step would be getting a good hosting
service. One could go for Hostgator or Bluehost hosting. The affiliate could
create their own blog with websites like WordPress.
The next step now would be the content creation. One needs to add interesting
content to the blog. Thus one has to choose wisely on the topics one wants to
write on. The affiliate can use
Google auto suggest or ubersuggest.org which could help the affiliate with an
appropriate popular keyword that could be sued to design topics on which the
blog could be written.
The blog should stress on talking about topics and questions which the buyers
would ask before they make a purchase. It is true that many potential buyers are
looking for answers to confirm their decisions. Thus the blog should suggest the
customer an appropriate answer to the choice of products the consumers is
4
Affiliate Marketing Strategy of Amazon
looking
5
Affiliate Marketing Strategy of Amazon
at. The affiliate could include phrases like 5 things you need to know before you
buy a Product or the review of the product and the comparison between two good
products. The Affiliate may have to hire a content writer for the same.
In case the affiliate is working on a particular niche of segment, the content
writing becomes easier. A good content of 8-10 pages will be good enough which
will stress on promoting the website.
The website or blog has to be promoted among the Social Sharing platform.
Common friends could share the blog to known and prospective friends or
customers. The post shared on the social media should add to the value and
knowledge. The affiliate could also use paid methods to promote the niche
website. Also the website should have a good ranking among the other search
engines. Thus a lot of stress is to be given to the SEO for your niche website. In
case it does rank on the top for the given keywords in a SEO,then the same will
start minting a good amount of money every month. This will increase the profit
of the Affiliate.
Although the above discussion in the research has listed the steps which are
involved in the successful listing of an affiliate and the efficient working of the
affiliate to gain profit, there are still some key points one needs to remember
when one is designing the niche website.
While creating a niche website, the affiliate has to remember that Affiliate
marketing is not pure selling. It is very different form a regular selling exercise.
Also the type of consumers who shop through online websites, are also different
from those who shop from physical shops. It may also be noted that the visitors
to the blog of the affiliate are already aware of the Amazon website and they can
buy directly form it. The reason why a consumers will go to an Affiliate’s blog
and not to the websites directly is because he needs some guidance and
recommendation on a particular product he is about to buy. Thus the affiliate has
to make sure that the content of the website or blog is specific and not general. It
should be about the same niche category of product he is targeting. It should be
able to successfully compare the product with different products in its category.
The blog should also be able to suggest the customers the websites from which
he could buy the suggested product at the cheapest price. For the same the
affiliate will himself have to do a thorough research on the niche category of the
product. Any amount of wrong information can distort the trust of the customers
forever.
Another factor which the affiliate has to take care of is that the content created
should add value to the buyer. In case the buyer is able to make a decision after
reading the post on the blog, then he will surely buy the product using the
5
Affiliate Marketing Strategy of Amazon
affiliate’s buy button.
5
Affiliate Marketing Strategy of Amazon
One way of making money from Amazon affiliate would be to compare the
main product with 2-3 other products that people could be confused with while
making a buying call. In case the affiliate is successful in convincing the buyers
about the main product on his blog and how the same is better that the rest, the
buyer would then surely buy from the Affiliate’s websites link.
For product with high involvement, the buyers like to take peoples’ review.
Thus it is crucial to have such reviews about the product already listed on your
website. It is not suggested to make false claims just to sell the product. This
might work well for the first purchase, but the same might leave the customers
dissatisfied for the rest of his life with your blog.There might be times when the
customers may not make money but one has to be patient in the beginning and
wait for the traffic to increase on the website.
Traffic is the most import factor in making money from affiliate programs;
thus promoting the website in all possible ways with the help of SEO and Social
media is extremely crucial.
Links within text gets you maximum conversions when you compare it with a
banner ad or buy button; thus the use of contextual links is suggested.
One has to be extremely careful when one is choosing a topic which are pre-
buying. Topics related to post buying will leave less chances to make money. Eg.
Which one to buy Samsung Galaxy S3 Neo or Nokia Lumia 730 Dual SIM? Will
convert more than how to take better pictures with Samsung S3 Neo.
It has to be taken care that in festive seasons like that of Diwali the sales will
go high, thus one should do heavy promotion in these days as the conversion
ratios would be high at such times.
The affiliate should make sure that the affiliate only puts in affiliate links of
the products which are highly relevant to the post or else it will be an opportunity
lost.
5
Affiliate Marketing Strategy of Amazon
did help in connecting consumers searching for a product and the brand offering
the same but they had no search presence themselves.
There are but some suggestion which Amazon needs to keep in mind while
propagating its Affiliate marketing program.
It so happens that when one hears that a company is earning millions from a
given product, companies like Amazon get lured to expand the affiliate marketing
programs without focusing on the need of the same. It would not be good ideas to
have 20 to 30 websites in random niche all in a pitiful domain authority not
generating enough sales to sustain.
It would be good to experiment with different niche segment but one should
remain focused on a particular category of consumers. Thus just a single website
would be enough for Affiliate marketing programs.
It is true that the affiliate can help bring traffic for the company. At the same time
it is Amazon itself which will have to strengthen its brand. Along with being
affiliate sites, Amazon should also focus on being a strong brand.
Over time, affiliate marketers will find it increasingly difficult to succeed
without a brand that user’s trust, so consider what you’re doing to develop the
brand of your affiliate website.
5
Affiliate Marketing Strategy of Amazon
It is crucial to diversify the traffic. The company should know its audience. This
means that once the consumers do reach the website the company should be able
to build a long term relation with the consumers. Thus one should own the
audience not rent it.
In November 2014, mobile accounted for 46% of all affiliate clicks. The sites to
which the traffic is being sent should then be mobile friendly. A mobile friendly
site could become a good strategy for outranking the non-mobile friendly
competitors in the search results. This holds true when now more and more
consumers are purchasing from mobile devices.
Some product which range from $0.10 commissions to $100 commissions could
be included in affiliate marketing program. This would lead to a large volume of
low commission sales which will create a solid foundation of the affiliate revenue
but the real growth comes from high commission sales. Thus the Merchant
should find products that add value to the site’s readers, and that also have the
potential to increase the site’s revenue by an order of magnitude.
5
Affiliate Marketing Strategy of Amazon
As affiliate marketers, the job of the affiliate is traditionally only to sell. Rather
an affiliate should also help the reader to get what he wants in the page of the
merchant. By helping your reader and not being an unnecessary step in the sales
funnel,
you will find more sales in your affiliate account.
Affiliate marketing has been introduced in India by many online companies.
India being a big and diverse market place with growing online business has a
potential for innovative and effective business models. Another favorable
situation for affiliate marketing is its lower customer acquisition cost, and
marketing expenses. Affiliates will get business opportunity through their
websites or blogs. Most of these affiliate programs aligning with Indian bloggers,
social media platforms, and small business owners through their website to
advertise their product and services. In order to attract affiliates to join affiliate
programmes various Indian and multinational companies have started their
affiliate programs in India offering different types of incentives models. These
days, affiliates marketing are one of the important way to generate revenue for
bloggers and other website owners. The companies are improving on the
transparency in the business deals. In countries like India and China considering
possibilities of frauds and bureaucratic setup of rules and regulations getting Ad
sense license is difficult and takes around 6 to 12 months to get the license. It can
be concluded from the case study that the affiliate marketing shall be growing
extensively in coming years. The firms have to go a step ahead of their present
traditional business models and adapt to cost effective models which can be
achieved by affiliate network. The affiliate marketing is a useful model for the
small businesses for generating earnings. The new of technology, and innovations
will help small companies to benefit from affiliate marketing in future.
REFERENCES
5
Affiliate Marketing Strategy of Amazon
BlueGlobal Media. (2012, March 4). What is affiliate marketing? Retrieved from
http://www.blueglobalmedia.com/what-is-affiliate-marketing.html
Collins, S. (2000). History of Affiliate Marketing. ClickZ. Retrieved from http://
www.clickz.com/clickz/column/1699440/history-affiliate-marketing
Dennis, L. (2005). Affiliate Marketing and Its Impact on e-commerce. Journal of
Consumer Marketing, 22(3), 161–163. doi:10.1108/07363760510595986
Donna, L. H., & Thomas, P. N. (2000). How to acquire customers on the web.
Harvard Business Review, 46.
Duffy, D. L. (2005). Affiliate marketing and its impact on e‐commerce. Journal
of Consumer Marketing, 22(3), 61–163. doi:10.1108/07363760510595986
Fiore, F., & Collins, S. (2001). Successful Affiliate Marketing for Merchants.
Indianapolis, IN: Que.
Gallaugher, J. M., Auger, P., & Barnir, A. (2001). Revenue Streams and Digital
Content Providers: An Empirical Investigation. Information & Management,
38(7), 473–485. doi:10.1016/S0378-7206(00)00083-5
Grundig, J. (2015). Mom’s favorite stuff. Retrieved from http://www.
momsfavoritestuff.com/
Heitzman, A. (2011). 7 Best Affiliate Marketing Promotional Methods.
HigherVisibility. Retrieved from http://www.highervisibility.com/7-best-affiliate-
marketing-promotionalmethods/
Hoffman, D. L., & Novak, T. P. (2000). How to Acquire Customers on the Web.
Harvard Business Review. Retrieved from https://hbr.org/2000/05/how-to-
acquire- customers-on-the-web
Hourigan, M. (2013). History of Affiliate Marketing. Shoeboxed. Retrieved from
http://blog.shoeboxed.com/history-of-affiliate-marketing-infographic/
Ivkovic, M., & Dusanka, M. (2010). Affiliate Internet marketing: Concept and
Application Analysis. New York, NY: IEEE.
McCarthy, D. (2009, March 7). What Is Affiliate Marketing — Presentation
Transcript. Retrieved from http://www.slideshare.net/thejargroup/what-is-
affiliate- marketing-1920818
5
Affiliate Marketing Strategy of Amazon
Pick, T. (2008). Average CTR for Banner Ads - New Data. Retrieved from http://
webmarketcentral.blogspot.com/2008/09/average-ctr-for-bannerads-new-data.html
Prussakov, E. (2007). A Practical Guide to Affiliate Marketing. Safford, VA: AM
Navigator LL.
Prussakov, G. (2013). British Affiliate Marketing Comprises 6% of UK
Internet Economy. Amnavigator. Retrieved from http://www.amnavigator.com/
blog/2013/01/22/british-affiliate-marketingcomprises-6-of-uk-internet-economy/
Reuters. ( 2015). Amazon. com Inc ( AMZN. O) Company Profile.
Reuters Finance. Retrieved from http://www.reuters.com/finance/stocks/
companyProfile?symbol=AMZN.O
Riemer, A. (2015). IQOption Review – an EU Binary Options Affiliate Program.
Retrieved from http://www.adamriemer.me/iqoption-review-eu-binary-options-
affiliateprogram/#more-4678
50