Agente 13625683 Fecha 01-12-2021 Hora 07-48 Version 3-4-1-34 Estacion SMG-NSB LodID

[01-12-2021 07:48:23:493] Inicializando SoftPhone v3.4.1.
34 (0ms)
[01-12-2021 07:48:23:508] Start Log Service. Mode: Basic (15,625ms)
[01-12-2021 07:48:23:508] An exception occurred setting the logging service using
environment variable (Environment variable: SoftPhoneLogPath, was not found).
(0ms)
[01-12-2021 07:48:24:371] Cargando version de SoftPhone 3.4.1.34 (862,8789ms)
[01-12-2021 07:48:24:758] Commands (386,3543ms). [Parameters:
(http://192.168.223.90/UpdateSoftPhone_ECC/econtactSoftphone.application?
StationName=SMG-
NSB&AgentName=13625683&HostSPServer=192.168.223.253&PortSPServer=5000&HostSPServerB
K=192.168.223.54&PortSPServerBK=5030)]
[01-12-2021 07:48:24:875] Connecting to Primary SPServer (192.168.223.253:5000)
(117,5296ms)
[01-12-2021 07:48:25:734] Basic (859,3513ms)
[01-12-2021 07:48:25:875] ERROR: (Source = [frmSoftphone.GetValidPort]) El servicio
DynamicPortManager no se encontró en el equipo '.'.
[01-12-2021 07:48:25:875] INNER EXCEPTION: El servicio especificado no existe como
servicio instalado
[01-12-2021 07:48:25:875] Dynamic port allocation service not active (140,6222ms)
[01-12-2021 07:48:25:906] Starting TCP Channel, port:9000 (31,2472ms)
[01-12-2021 07:48:30:668] Validadando ejecucion de Interfaz de Remedy.
(4,7614887s)
[01-12-2021 07:48:30:671] Se ha deshabilitado la ejecucion de Interfaz de Remedy.
(2,9986ms)
[01-12-2021 07:50:56:046] Starting Login Form (2,42317859833333m)
[01-12-2021 08:00:05:986] Starting Data Validation (9,16540634166667m).
[Parameters: (Password:64783)(Service:MINEDUC Linea 600)]
[01-12-2021 08:00:05:986] Validation Result: (0ms). [Parameters: (True)]
[01-12-2021 08:00:05:986] Start Login Action (0ms). [Parameters: (AgentID 64783)
(Servicio: MINEDUC Linea 600)]
[01-12-2021 08:00:06:002] Request Authentication (15,6255ms). [Parameters:
(P64783)]
[01-12-2021 08:00:06:736] Iniciando conexion con Configuration Server
(734,3504ms). [Parameters: (HostConfigServer=192.168.251.150)
(PortConfigServer=2080)(UserName=P64783)]
[01-12-2021 08:00:06:986] ReportTEvent: OnStateChanged (249,9946ms). [Parameters:
(WarmStandbyState=Idle)]
[01-12-2021 08:00:08:845] Conexión con Genesys CME no se encuentra establecida.
(1,8593171s)
(15,6274ms)
[01-12-2021 08:00:08:861] Starting Data Validation (0ms). [Parameters:
(Password:64783)(Service:MINEDUC Linea 600)]
[01-12-2021 08:00:08:861] Request Authentication (0ms). [Parameters: (P64783)]
(0ms)
(0ms)
[01-12-2021 08:00:09:001] ReportTEvent: OnProtocolOpened (140,6204ms).
[Parameters: (T-Server Host=192.168.251.150)(T-Server Port=2080)(Genesys
Uri=tcp://192.168.251.150:2080/)]
[01-12-2021 08:00:17:333] Starting Data Validation (8,3319936s). [Parameters:
(Password:64783)(Service:MINEDUC Linea 600)]
[01-12-2021 08:00:17:333] Request Authentication (0ms). [Parameters: (P64783)]
[01-12-2021 08:00:19:146] SearchEmployeeId - Informacion Agente (1,8124815s).
[Parameters: (UserName=P64783)(FirstName=NATALIA A)(LastName=SEGURA BARRA)
(EmployeeID=13625683)]
[01-12-2021 08:00:19:177] SearchEmployeeId - Skills (31,2157ms). [Parameters:
(Habilidad=SKILL_MINEDUC_O_OUT)(Nivel=1)]
(Habilidad=SKILL_MINEDUC_CONSOLIDADO)(Nivel=1)]
(Habilidad=SKILL_MINEDUC_REMOTO)(Nivel=1)]
(Habilidad=SKILL_MINEDUC_ADMI)(Nivel=1)]
(Habilidad=SKILL_MINEDUC_INFO)(Nivel=1)]
(Habilidad=SKILL_MINEDUC_RCPAPO)(Nivel=1)]
[01-12-2021 08:00:19:318] SearchEmployeeId - LoginIDs (62,5186ms). [Parameters:
(SwitchName=Switch_SIP)(LoginID=64783)(WrapUpTime=0)]
(SwitchName=Switch_SIP_02)(LoginID=64783)(WrapUpTime=0)]
[01-12-2021 08:00:19:396] SearchEmployeeId (31,2477ms). [Parameters: (Actualizando
LoginID con valor '64783' para el switch 'Switch_SIP_02' seleccionado)]
(SwitchName=Switch_SIP_Outbound)(LoginID=64783)(WrapUpTime=0)]
[01-12-2021 08:00:19:443] SearchEmployeeId (15,5959ms). [Parameters: (LoginID
'P64783' ingresado corresponde a RUT de agente '13625683'.)]
[01-12-2021 08:00:19:927] ERROR: (Source = [FrmSoftphone_Load]) Problema al
ejecutar aplicacion SIPEndPoint [C:\ecc\softphone_vip\e-Lite.exe]
[01-12-2021 08:00:20:224] Start (781,2251ms)
[01-12-2021 08:00:20:224] Configurando valores protocolo ADDP (0ms). [Parameters:
(EnableADDP=on)(LocalTimeOut=40)(RemoteTimeOut=80)(TraceLevel=both)]
(ThisDN=49985)(WarmStandbyState=Idle)]
[01-12-2021 08:00:20:286] Conexion Genesys TServer (31,2528ms). [Parameters:
(Uri=tcp://192.168.251.244:3000/)(ClientName=SoftPhone_49985)]
[01-12-2021 08:00:20:286] Connecting Softphone, wait a few seconds.... (0ms).
[Parameters: (49985)]
[01-12-2021 08:00:41:399] ReportTEvent: OnStateChanged (21,112563s). [Parameters:
(ThisDN=49985)(WarmStandbyState=Waiting)]
(ThisDN=49985)(WarmStandbyState=Reconnecting)]
(ThisDN=49985)(WarmStandbyState=Idle)]
[01-12-2021 08:00:42:071] ReportTEvent: Sending request RegisterAddress (0ms).
[Parameters: (ThisDN=49985)]
[01-12-2021 08:00:42:680] Executing Registered (609,3547ms). [Parameters:
(ThisDN=49985)]
[01-12-2021 08:00:42:727] TEventReceived: OnEventLinkConnected (46,8731ms).
[Parameters: (EventName=EventLinkConnected)(ApplicationName=T-
Server_Switch_SIP_02_Backup)(TimeInSecs=1638356440)]
[01-12-2021 08:00:42:868] ReportTEvent: LinkConnected (140,6238ms). [Parameters:
(CurrentEvent=Conectado)(LastEvent=)(TimeSeconds=1638356440)]
[01-12-2021 08:00:42:899] Receiving OnEventRegistered (31,2482ms). [Parameters:
(EventName:EventRegistered)(ThisDN:49985)(TimeInSecs:1638356441)]
[01-12-2021 08:00:43:008] ReportTEvent: Registered (109,3714ms). [Parameters:
(CurrentEvent=Registrado)(LastEvent=Conectado)(Extension=49985)]
[01-12-2021 08:00:43:071] Starting ReasonCode Form (62,4968ms)
[01-12-2021 08:00:43:086] Executing RequestAgentLogin (15,6256ms). [Parameters:
(ThisDN=49985)(ThisQueue=62500)(LoginID=P64783)]
[01-12-2021 08:00:43:305] TEventReceived: OnEventAgentLogin (218,7443ms).
[Parameters: (EventName=EventAgentLogin)(AgentID=64783)(ACDQueue=62500)
(ThisDN=49985)(TimeSeconds=1638356441)]
[01-12-2021 08:00:43:321] ReportTEvent: Login (15,625ms). [Parameters:
(AgentID=64783)(ACDQueue=62500)(Extension=49985)]
[01-12-2021 08:00:43:336] Handling Event Login (15,6272ms)
[01-12-2021 08:00:43:399] Start ThrowLoginEvent (62,5251ms)
[01-12-2021 08:00:43:618] Executing RequestAgentReady (218,7132ms). [Parameters:
[01-12-2021 08:00:43:837] TEventReceived: OnEventAgentReady (218,7787ms).
[Parameters: (EventName=EventAgentReady)(AgentID=64783)(ACDQueue=62500)
(ThisDN=49985)(TimeInSecs=1638356441)]
[01-12-2021 08:00:43:946] ReportTEvent: Ready (109,3358ms). [Parameters:
[01-12-2021 08:00:43:946] Start ThrowReadyEvent (0ms)
[01-12-2021 08:00:44:118] Start ThrowReadyEvent (0ms)
[01-12-2021 08:01:21:344] Open External Integration Windows (37,2266878s)
[01-12-2021 08:13:48:252] Receiving OnEventRinging (12,4484617666667m).
[Parameters: (DNIS=6553)(ANI=965102478)(CallType=Inbound)
(ConnIDHex=0324031D83C16E62)(ConnIDDec=226309306574794338)]
[01-12-2021 08:13:48:252] ReportTEvent: Ringing (0ms). [Parameters:
(CurrentEvent=Answer)(CurrentConnID=0324031D83C16E62)(LastEvent=Ready)
(LastConnID=)]
[01-12-2021 08:13:48:361] AutoAnswer = true (109,3668ms)
[01-12-2021 08:13:48:377] Executing RequestAnswerCall (15,6247ms). [Parameters:
(ThisDN=49985)(ConnID:0324031D83C16E62)(ANI:965102478)(DNIS:6553)
(CallType:Inbound)]
[01-12-2021 08:13:48:684] ReportTEvent: Error (306,794ms). [Parameters: (Error
Code=51)(Error Message=Unsupported operation)]
[01-12-2021 08:13:48:684] Genesys Alert (0ms). [Parameters: (Error Code=51)(Error
Messaje=Unsupported operation)]
[01-12-2021 08:13:48:700] Start ThrowErrorEvent (15,6237ms). [Parameters:
(Unsupported operation)]
[01-12-2021 08:13:52:098] Receiving OnEventEstablished (3,3987308s). [Parameters:
(DNIS=6553)(ANI=965102478)(CallType=Inbound)(ConnIDHex=0324031D83C16E62)
(ConnIDDec=226309306574794338)]
[01-12-2021 08:13:52:367] Default URL: (268,3545ms). [Parameters: ()]
[01-12-2021 08:13:52:382] key:Habilidades001 (14,9907ms). [Parameters:
(SKILL_MINEDUC_TRAM|SKILL_MINEDUC_BENE|SKILL_MINEDUC_SUBV|SKILL_MINEDUC_ENLA|
SKILL_MINEDUC_AGEN|SKILL_MINEDUC_DOCE|SKILL_MINEDUC_ADMI|SKILL_MINEDUC_ESTB|
SKILL_MINEDUC_BSUP|SKILL_MINEDUC_BEXT|SKILL_MINEDUC_SSEP|SKILL_MINEDUC_SOTR|
SKILL_MINEDUC_SIGE|SKILL_MINEDUC_SPIE|SKILL_MINEDUC_SROF|SKILL_MINEDUC_TRAU|SKILL_
MINEDUC_RCPAPO|SKILL_ MINEDUC_RCPEST|SKILL_MINEDUC_RCPAPO|SKILL_MINEDUC_CRM|
SKILL_MINEDUC_INFO|SKILL_MINEDUC_BREG|SKILL_MINEDUC_SCON|)]
[01-12-2021 08:13:52:390] URL Decodificada: (7,9959ms). [Parameters:
(https://siac.mineduc.cl/main.aspx?
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={17a75f6d-609c-
4ca1-baa4-7b0942b070ac}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c16e62)]
[01-12-2021 08:13:52:409] URL Final: (18,9871ms). [Parameters:
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={17a75f6d-609c-
4ca1-baa4-7b0942b070ac}
%26_CreateFromType=2%26itl_docentetelefono=965102478%26msft_prs_numeroreferencia=03
24031d83c16e62)]
[01-12-2021 08:13:56:323] *** Process Id : (3,9145738s). [Parameters: (7324)]
[01-12-2021 08:13:56:382] *** Process Name: (58,9626ms). [Parameters: (chrome)]
[01-12-2021 08:13:56:388] *** ConnID : (5,9952ms). [Parameters:
(0324031D83C16E62)]
[01-12-2021 08:13:56:485] ReportTEvent: Established (96,9417ms). [Parameters:
(CurrentEvent=Establish)(CurrentConnID=0324031D83C16E62)(LastEvent=Error)
(LastConnID=0324031D83C16E62)]
[01-12-2021 08:13:56:797] ReportTEvent: GetAttachedData (311,9314ms). [Parameters:
(KeyName=CustomHoldMusic)(KeyValue=On)]
(KeyName=MOH_MusicPath)(KeyValue=music/Hold/)]
(KeyName=MOH_MusicFileName)(KeyValue=HOLD_MINEDUC.wav)]
(KeyName=MOH_ServiceType)(KeyValue=music)]
[01-12-2021 08:13:56:824] Leyendo información de transferencias por servicio para
Habilidad: 'SKILL_MINEDUC_ADMI'. (5,9984ms)
[01-12-2021 08:13:56:826] *** Transferencia Encuesta (1,9963ms). [Parameters:
(Habilidad=SKILL_MINEDUC_EPA_T)(CodigoServicio=EAAB1174)(Numero=54143)
(Tipo=Directa)]
[01-12-2021 08:13:56:837] *** Transferencia Mesa Central (10,9942ms). [Parameters:
(Habilidad=SKILL_MINEDUC_MCEN)(CodigoServicio=EAAB1174)(Numero=54142)
(Tipo=Directa)]
[01-12-2021 08:13:56:838] *** Transferencia Linea 600 (0,9985ms). [Parameters:
(Habilidad=SKILL_MINEDUC_TRAM)(CodigoServicio=EAAB1174)(Numero=54141)
(Tipo=Directa)]
[01-12-2021 08:13:56:840] *** Transferencia SAE (1,9986ms). [Parameters:
(Habilidad=SKILL_MINEDUC_INFO)(CodigoServicio=EAAB1174)(Numero=9*1181*56386)
(Tipo=Directa)]
[01-12-2021 08:13:56:869] ERROR: (Source = [frmSoftphone.HandleTServerEvents]) El
parametro 'WarningThreshold' no ha sido configurado, se utilizara valor por defecto
= 10
parametro 'CriticalThreshold' no ha sido configurado, se utilizara valor por
defecto = 20
(KeyName=Habilidad)(KeyValue=SKILL_MINEDUC_ADMI)]
(KeyName=Nivel)(KeyValue=1)]
(KeyName=Servicio)(KeyValue=MINEDUC ATENCION USUARIOS)]
[01-12-2021 08:13:56:922] Start ThrowEstablishedEvent (21,9873ms). [Parameters:
(0324031D83C16E62)]
(KeyName=DNISExtendido)(KeyValue=)]
(KeyName=CodigoTransferenciaIVR)(KeyValue=)]
(KeyName=RUTClienteIVR)(KeyValue=13300166)]
(KeyName=UData4Remedy)
(KeyValue=DNIS#CallFlow#SiteID#Servicio#CodigoServicio#Habilidad#HabilidadRequerida
IVR#CodigoTransferenciaIVR)]
(KeyName=DNIS)(KeyValue=6553)]
(KeyName=CallFlow)(KeyValue=)]
(KeyName=SiteID)(KeyValue=)]
(KeyName=CodigoServicio)(KeyValue=EAAB1174)]
(KeyName=HabilidadRequeridaIVR)(KeyValue=SKILL_MINEDUC_ADMI)]
(KeyName=CodigoTransferenciaIV)(KeyValue=)]
[01-12-2021 08:13:57:106] WARNING el valor obtenido de la EnvironmentVariable:
'SoftPhoneMacroPath' es nulo. (47,9705ms)
[01-12-2021 08:13:57:119] Se encuentra deshabilitada integracion con Remedy.
(12,9919ms). [Parameters:
(UserDataToRemedy:'DNIS=,Codigo=,NumeroTelefono=965102478,CodigoIdentificacion=1330
0166,ConnID=0324031D83C16E62,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
ATENCION USUARIOS|CodigoServicio|EAAB1174|Habilidad|SKILL_MINEDUC_ADMI|
HabilidadRequeridaIVR|SKILL_MINEDUC_ADMI|CodigoTransferenciaIV||')]
(KeyName=DescripcionServicio)(KeyValue=Servicio MINEDUC Admision)]
[01-12-2021 08:18:45:013] ReportTEvent: Released (4,79797127333333m). [Parameters:
(CurrentEvent=Release)(CurrentConnID=0324031D83C16E62)(LastEvent=Establish)
[01-12-2021 08:18:45:182] Start ThrowReleasedEvent (168,9731ms)
[01-12-2021 08:18:45:219] Start Automatic Execution of Parameterized AfterCallWork
(36,9767ms). [Parameters: (10 segundos)]
[01-12-2021 08:18:45:233] Executing RequestAgentAfterCallWork (13,9921ms).
[Parameters: (ThisDN=49985)(ThisQueue=62500)(LoginID=P64783)]
[01-12-2021 08:18:45:350] TEventReceived: OnEventAgentNotReady (117,7998ms).
[Parameters: (EventName=EventAgentNotReady)(AgentID=64783)(ACDQueue:62500)
[01-12-2021 08:18:45:354] ReportTEvent: NotReady (3,9977ms). [Parameters:
(AgentID=64783)(ACDQueue=62500)(Extension=49985)(ReasonCode=)]
[01-12-2021 08:18:45:375] Start ThrowNotReadyEvent (20,9867ms). [Parameters:
(AfterCallWork)]
[01-12-2021 08:18:45:379] Start ThrowAfterCallWorkEvent (3,999ms)
[01-12-2021 08:18:55:311] Stop Automatic Execution of Parameterized AfterCallWork
(9,9318229s). [Parameters: (10 segundos)]
[01-12-2021 08:18:55:390] Start ThrowReadyEvent (1,9991ms)
(ConnIDHex=0324031D83C16F8D)(ConnIDDec=226309306574794637)]
[01-12-2021 08:27:09:477] ReportTEvent: Ringing (0ms). [Parameters:
(CurrentEvent=Answer)(CurrentConnID=0324031D83C16F8D)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C16F8D)(ANI:982050454)(DNIS:6553)
(CallType:Inbound)]
[01-12-2021 08:27:10:780] ReportTEvent: Error (1,1769993s). [Parameters: (Error
[01-12-2021 08:27:10:782] Genesys Alert (1,9976ms). [Parameters: (Error Code=51)
(Error Messaje=Unsupported operation)]
[01-12-2021 08:27:10:828] Receiving OnEventEstablished (43,9715ms). [Parameters:
(DNIS=6553)(ANI=982050454)(CallType=Inbound)(ConnIDHex=0324031D83C16F8D)
(ConnIDDec=226309306574794637)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={affc7179-707f-
489d-bc8c-1712f09b374b}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c16f8d)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={affc7179-707f-
489d-bc8c-1712f09b374b}
24031d83c16f8d)]
[01-12-2021 08:27:11:516] *** Process Id : (651,5987ms). [Parameters: (9208)]
(0324031D83C16F8D)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C16F8D)(LastEvent=Error)
(LastConnID=0324031D83C16F8D)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C16F8D)]
444,ConnID=0324031D83C16F8D,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[01-12-2021 08:34:59:183] Executing RequestCustomHoldCall (7,78701064333333m).
[Parameters: (ThisDN=49985)(ANI=49985)(DNIS=)(ConnID=0324031D83C16F8D)
(CallType=Inbound)(MusicName=music/Hold/HOLD_MINEDUC.wav)]
[01-12-2021 08:34:59:505] ReportTEvent: Hold (321,4905ms). [Parameters:
(CurrentEvent=Hold)(CurrentConnID=0324031D83C16F8D)(LastEvent=Establish)
[01-12-2021 08:34:59:618] Start ThrowHoldEvent (112,9303ms)
[01-12-2021 08:35:52:895] Executing RetrieveCall (53,2770562s). [Parameters:
(ThisDN=49985)(ANI=982050454)(DNIS=6553)(ConnID=0324031D83C16F8D)
(CallType=Inbound)]
[01-12-2021 08:35:53:134] ReportTEvent: Retrieved (239,0929ms). [Parameters:
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C16F8D)(LastEvent=Hold)
[01-12-2021 08:35:53:266] Start ThrowRetieveEvent (131,9213ms)
[01-12-2021 08:36:01:442] Executing RequestCustomHoldCall (8,1759895s).
[Parameters: (ThisDN=49985)(ANI=982050454)(DNIS=6553)(ConnID=0324031D83C16F8D)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C16F8D)(LastEvent=Retrieve)
(ThisDN=49985)(ANI=982050454)(DNIS=6553)(ConnID=0324031D83C16F8D)
(CallType=Inbound)]
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C16F8D)(LastEvent=Hold)
[01-12-2021 08:36:28:083] ReportTEvent: Released (4,9991ms). [Parameters:
(CurrentEvent=Release)(CurrentConnID=0324031D83C16F8D)(LastEvent=Retrieve)
(AfterCallWork)]
[01-12-2021 08:49:13:587] Receiving OnEventRinging (12,58829697m). [Parameters:
(DNIS=6553)(ANI=968365901)(CallType=Inbound)(ConnIDHex=0324031D83C172CD)
(ConnIDDec=226309306574795469)]
[01-12-2021 08:49:13:602] ReportTEvent: Ringing (14,9897ms). [Parameters:
(CurrentEvent=Answer)(CurrentConnID=0324031D83C172CD)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C172CD)(ANI:968365901)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=968365901)(CallType=Inbound)(ConnIDHex=0324031D83C172CD)
(ConnIDDec=226309306574795469)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={00000000-0000-
0000-0000-000000000000}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c172cd)]
0000-0000-
000000000000}%26_CreateFromType=2%26itl_docentetelefono=968365901%26msft_prs_numero
referencia=0324031d83c172cd)]
(0324031D83C172CD)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C172CD)(LastEvent=Error)
(LastConnID=0324031D83C172CD)]
[01-12-2021 08:49:15:154] ReportTEvent: GetAttachedData (1ms). [Parameters:
Habilidad: 'SKILL_MINEDUC_INFO'. (1,0006ms)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(KeyName=Habilidad)(KeyValue=SKILL_MINEDUC_INFO)]
(0324031D83C172CD)]
(KeyName=HabilidadRequeridaIVR)(KeyValue=SKILL_MINEDUC_INFO)]
2189,ConnID=0324031D83C172CD,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
ATENCION USUARIOS|CodigoServicio|EAAB1174|Habilidad|SKILL_MINEDUC_INFO|
HabilidadRequeridaIVR|SKILL_MINEDUC_INFO|CodigoTransferenciaIV||')]
(KeyName=DescripcionServicio)(KeyValue=Servicio MINEDUC Otras Consultas)]
[Parameters: (ThisDN=49985)(ANI=49985)(DNIS=)(ConnID=0324031D83C172CD)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C172CD)(LastEvent=Establish)
(ThisDN=49985)(ANI=968365901)(DNIS=6553)(ConnID=0324031D83C172CD)
(CallType=Inbound)]
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C172CD)(LastEvent=Hold)
[01-12-2021 08:52:04:541] Executing RequestMuteTransfer (36,9658711s).
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C172CD)
(CallType=Inbound)(NumeroTransferenciaSP=54141)(NumeroTransferenciaSoftPhone=54141)
(TipoTransferenciaSP=Directa)(CServicioRequeridoSP=EAAB1174)
(Habilidad=SKILL_MINEDUC_TRAM)(HabilidadRequeridaIVR=SKILL_MINEDUC_TRAM)(Nivel=)]
(CurrentEvent=Hold)(CurrentConnID=0324031D83C172CD)(LastEvent=Retrieve)
[01-12-2021 08:52:04:968] ReportTEvent: Dialing (17,9881ms). [Parameters:
(CurrentEvent=Dial)(CurrentConnID=0324031D83C17343)(LastEvent=Hold)
(LastConnID=0324031D83C172CD)(OtherDN=54141)(OtherDNRole=RoleDestination)]
[01-12-2021 08:52:05:081] Start ThrowDialEvent (113,4831ms). [Parameters:
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C172CD)(LastEvent=Dial)
(LastConnID=0324031D83C17343)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C17343)(LastEvent=Release)
(AfterCallWork)]
[01-12-2021 08:56:14:737] Open External Integration Windows (3,99058860333333m)
(ConnIDHex=0324031D83C1755D)(ConnIDDec=226309306574796125)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1755D)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1755D)(ANI:946269147)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=946269147)(CallType=Inbound)(ConnIDHex=0324031D83C1755D)
(ConnIDDec=226309306574796125)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={62e41f4a-592b-
eb11-80e7-005056a26ab6}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1755d)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={62e41f4a-592b-
eb11-80e7-
005056a26ab6}%26_CreateFromType=2%26itl_docentetelefono=946269147%26msft_prs_numero
referencia=0324031d83c1755d)]
(0324031D83C1755D)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1755D)(LastEvent=Error)
(LastConnID=0324031D83C1755D)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1755D)]
1407,ConnID=0324031D83C1755D,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[01-12-2021 09:03:33:047] Executing RequestMuteTransfer (1,53736102333333m).
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1755D)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1755D)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C175DC)(LastEvent=Hold)
(LastConnID=0324031D83C1755D)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1755D)(LastEvent=Dial)
(LastConnID=0324031D83C175DC)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C175DC)(LastEvent=Release)
(AfterCallWork)]
[01-12-2021 09:03:45:505] TEventReceived: OnEventAgentReady (1,8968181s).
(ConnIDHex=0324031D83C17976)(ConnIDDec=226309306574797174)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C17976)(LastEvent=Ready)
(LastConnID=0324031D83C175DC)]
(ThisDN=49985)(ConnID:0324031D83C17976)(ANI:946505135)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=946505135)(CallType=Inbound)(ConnIDHex=0324031D83C17976)
(ConnIDDec=226309306574797174)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={1b6f96aa-8954-
e911-80d7-005056a26ab6}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c17976)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={1b6f96aa-8954-
e911-80d7-
referencia=0324031d83c17976)]
(0324031D83C17976)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C17976)(LastEvent=Error)
(Tipo=Directa)]
(Tipo=Directa)]
[01-12-2021 09:13:35:487] *** Transferencia Linea 600 (1ms). [Parameters:
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C17976)]
8348,ConnID=0324031D83C17976,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C17976)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C17976)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C17A44)(LastEvent=Hold)
(LastConnID=0324031D83C17976)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C17976)(LastEvent=Dial)
(LastConnID=0324031D83C17A44)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C17A44)(LastEvent=Release)
(AfterCallWork)]
[01-12-2021 09:26:33:525] Executing RequestAnswerCall (2ms). [Parameters:
(CallType:Inbound)]
[01-12-2021 09:26:34:162] Genesys Alert (1ms). [Parameters: (Error Code=51)(Error
Messaje=Unsupported operation)]
(ConnIDDec=226309306574798471)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={6402a5f7-4351-
ec11-80df-005056a2ef03}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={6402a5f7-4351-
ec11-80df-
005056a2ef03}%26_CreateFromType=2%26itl_docentetelefono=946155454%26msft_prs_numero
referencia=0324031d83c17e87)]
(0324031D83C17E87)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C17E87)(LastEvent=Error)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C17E87)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C17E87)(LastEvent=Establish)
(AfterCallWork)]
(ConnIDDec=226309306574799890)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C18412)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C18412)(ANI:56988596603)(DNIS:6553)
(CallType:Inbound)]
(ConnIDDec=226309306574799890)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={308c8dd3-c612-
e611-9531-005056ac78bb}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c18412)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={308c8dd3-c612-
e611-9531-005056ac78bb}
%26_CreateFromType=2%26itl_docentetelefono=56988596603%26msft_prs_numeroreferencia=
0324031d83c18412)]
(0324031D83C18412)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C18412)(LastEvent=Error)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C18412)]
428316,ConnID=0324031D83C18412,UserData=DNIS|6553|CallFlow||SiteID||Servicio|
MINEDUC ATENCION USUARIOS|CodigoServicio|EAAB1174|Habilidad|SKILL_MINEDUC_INFO|
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C18412)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C18412)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1849C)(LastEvent=Hold)
(LastConnID=0324031D83C18412)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C18412)(LastEvent=Dial)
(LastConnID=0324031D83C1849C)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1849C)(LastEvent=Release)
(AfterCallWork)]
[01-12-2021 09:40:53:141] Executing RequestAgentReady (2ms). [Parameters:
(DNIS=6553)(ANI=982263587)(CallType=Inbound)(ConnIDHex=0324031D83C187D5)
(ConnIDDec=226309306574800853)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C187D5)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C187D5)(ANI:982263587)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=982263587)(CallType=Inbound)(ConnIDHex=0324031D83C187D5)
(ConnIDDec=226309306574800853)]
%26msft_prs_numeroreferencia=0324031d83c187d5)]
0000-0000-
referencia=0324031d83c187d5)]
(0324031D83C187D5)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C187D5)(LastEvent=AttachedData)
(LastConnID=0324031D83C187D5)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C187D5)]
3263,ConnID=0324031D83C187D5,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)(Error Message=Incorrect object state)]
[01-12-2021 09:48:44:275] Invalid Object State (1,0014ms). [Parameters: (Error
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C187D5)(LastEvent=Error)
(AfterCallWork)]
[01-12-2021 10:01:58:024] Open External Integration Windows (2,06468269333333m)
(CallType:Inbound)]
(ConnIDDec=226309306574802489)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={296ae030-8dc8-
e711-a3ec-005056ac78bb}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={296ae030-8dc8-
e711-a3ec-005056ac78bb}
24031d83c18e39)]
(0324031D83C18E39)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C18E39)(LastEvent=AttachedData)
[01-12-2021 10:04:01:776] *** Transferencia Encuesta (2ms). [Parameters:
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C18E39)]
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C18E39)(LastEvent=Error)
(AfterCallWork)]
(ConnIDHex=0324031D83C1947C)(ConnIDDec=226309306574804092)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1947C)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1947C)(ANI:987859814)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=987859814)(CallType=Inbound)(ConnIDHex=0324031D83C1947C)
(ConnIDDec=226309306574804092)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={2fe2a612-7dcf-
eb11-80e7-005056a26ab6}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1947c)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={2fe2a612-7dcf-
eb11-80e7-
referencia=0324031d83c1947c)]
(0324031D83C1947C)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1947C)(LastEvent=AttachedData)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1947C)]
7071,ConnID=0324031D83C1947C,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1947C)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1947C)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1953E)(LastEvent=Hold)
(LastConnID=0324031D83C1947C)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1947C)(LastEvent=Dial)
(LastConnID=0324031D83C1953E)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1953E)(LastEvent=Release)
(AfterCallWork)]
(DNIS=6553)(ANI=974140813)(CallType=Inbound)(ConnIDHex=0324031D83C197DF)
(ConnIDDec=226309306574804959)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C197DF)(LastEvent=Ready)
(LastConnID=0324031D83C1953E)]
(ThisDN=49985)(ConnID:0324031D83C197DF)(ANI:974140813)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=974140813)(CallType=Inbound)(ConnIDHex=0324031D83C197DF)
(ConnIDDec=226309306574804959)]
%26msft_prs_numeroreferencia=0324031d83c197df)]
0000-0000-
referencia=0324031d83c197df)]
(0324031D83C197DF)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C197DF)(LastEvent=AttachedData)
(LastConnID=0324031D83C197DF)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C197DF)]
5823,ConnID=0324031D83C197DF,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C197DF)
(CallType=Unknown)(NumeroTransferenciaSP=54141)(NumeroTransferenciaSoftPhone=54141)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C197DF)(LastEvent=Error)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C198A1)(LastEvent=Hold)
(LastConnID=0324031D83C197DF)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C197DF)(LastEvent=Dial)
(CurrentEvent=Release)(CurrentConnID=0324031D83C198A1)(LastEvent=Release)
(AfterCallWork)]
(DNIS=6553)(ANI=931014543)(CallType=Inbound)(ConnIDHex=0324031D83C19B78)
(ConnIDDec=226309306574805880)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C19B78)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C19B78)(ANI:931014543)(DNIS:6553)
(CallType:Inbound)]
(ConnIDDec=226309306574805880)]
%26msft_prs_numeroreferencia=0324031d83c19b78)]
0000-0000-
referencia=0324031d83c19b78)]
(0324031D83C19B78)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C19B78)(LastEvent=AttachedData)
(LastConnID=0324031D83C19B78)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C19B78)]
1954,ConnID=0324031D83C19B78,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C19B78)(LastEvent=Error)
(AfterCallWork)]
(ConnIDHex=0324031D83C1A252)(ConnIDDec=226309306574807634)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1A252)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1A252)(ANI:941105524)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=941105524)(CallType=Inbound)(ConnIDHex=0324031D83C1A252)
(ConnIDDec=226309306574807634)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={9e989e30-6dac-
e811-80cc-005056a2ef03}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1a252)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={9e989e30-6dac-
e811-80cc-
referencia=0324031d83c1a252)]
(0324031D83C1A252)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1A252)(LastEvent=Error)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1A252)]
9119,ConnID=0324031D83C1A252,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
(CurrentEvent=Release)(CurrentConnID=0324031D83C1A252)(LastEvent=Establish)
(AfterCallWork)]
(ConnIDHex=0324031D83C1A866)(ConnIDDec=226309306574809190)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1A866)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1A866)(ANI:948638801)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=948638801)(CallType=Inbound)(ConnIDHex=0324031D83C1A866)
(ConnIDDec=226309306574809190)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={5c8a0b9e-9d5f-
e911-80d9-005056a26ab6}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1a866)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={5c8a0b9e-9d5f-
e911-80d9-
referencia=0324031d83c1a866)]
(0324031D83C1A866)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1A866)(LastEvent=AttachedData)
Habilidad: 'SKILL_MINEDUC_INFO'. (1ms)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1A866)]
5086,ConnID=0324031D83C1A866,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1A866)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1A866)(LastEvent=Error)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1A92C)(LastEvent=Hold)
(LastConnID=0324031D83C1A866)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1A866)(LastEvent=Dial)
(LastConnID=0324031D83C1A92C)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1A92C)(LastEvent=Release)
(AfterCallWork)]
(ConnIDHex=0324031D83C1ABA3)(ConnIDDec=226309306574810019)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1ABA3)(LastEvent=Ready)
(LastConnID=0324031D83C1A92C)]
(ThisDN=49985)(ConnID:0324031D83C1ABA3)(ANI:422327895)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=422327895)(CallType=Inbound)(ConnIDHex=0324031D83C1ABA3)
(ConnIDDec=226309306574810019)]
%26msft_prs_numeroreferencia=0324031d83c1aba3)]
0000-0000-
referencia=0324031d83c1aba3)]
(0324031D83C1ABA3)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1ABA3)(LastEvent=AttachedData)
(LastConnID=0324031D83C1ABA3)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1ABA3)]
9588,ConnID=0324031D83C1ABA3,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1ABA3)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1ABA3)(LastEvent=Error)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1AC7D)(LastEvent=Hold)
(LastConnID=0324031D83C1ABA3)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1ABA3)(LastEvent=Dial)
(LastConnID=0324031D83C1AC7D)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1AC7D)(LastEvent=Release)
(AfterCallWork)]
(ConnIDHex=0324031D83C1AF04)(ConnIDDec=226309306574810884)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1AF04)(LastEvent=Ready)
(LastConnID=0324031D83C1AC7D)]
(ThisDN=49985)(ConnID:0324031D83C1AF04)(ANI:752381502)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=752381502)(CallType=Inbound)(ConnIDHex=0324031D83C1AF04)
(ConnIDDec=226309306574810884)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={410555d2-caf6-
4b88-8d22-2247ce01ee65}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1af04)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={410555d2-caf6-
4b88-8d22-
2247ce01ee65}%26_CreateFromType=2%26itl_docentetelefono=752381502%26msft_prs_numero
referencia=0324031d83c1af04)]
(0324031D83C1AF04)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1AF04)(LastEvent=Answer)
(LastConnID=0324031D83C1AF04)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1AF04)]
470,ConnID=0324031D83C1AF04,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1AF04)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1AF04)(LastEvent=Error)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1B0D5)(LastEvent=Hold)
(LastConnID=0324031D83C1AF04)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1AF04)(LastEvent=Dial)
(LastConnID=0324031D83C1B0D5)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1B0D5)(LastEvent=Release)
(AfterCallWork)]
(ConnIDHex=0324031D83C1B3E6)(ConnIDDec=226309306574812134)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1B3E6)(LastEvent=Ready)
(LastConnID=0324031D83C1B0D5)]
(ThisDN=49985)(ConnID:0324031D83C1B3E6)(ANI:942799522)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=942799522)(CallType=Inbound)(ConnIDHex=0324031D83C1B3E6)
(ConnIDDec=226309306574812134)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={ab2292cc-5496-
4cf7-bc4e-515212bf3a6a}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1b3e6)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={ab2292cc-5496-
4cf7-bc4e-515212bf3a6a}
24031d83c1b3e6)]
(0324031D83C1B3E6)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1B3E6)(LastEvent=AttachedData)
(LastConnID=0324031D83C1B3E6)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1B3E6)]
3737,ConnID=0324031D83C1B3E6,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1B3E6)(LastEvent=Error)
(AfterCallWork)]
[01-12-2021 11:31:23:465] Open Reason Code Form. (2,8446558s)
[01-12-2021 11:31:39:448] Request (15,9829282s). [Parameters: (RequestAgentReady)]
(ConnIDHex=0324031D83C1B958)(ConnIDDec=226309306574813528)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1B958)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1B958)(ANI:934358313)(DNIS:6553)
(CallType:Inbound)]
(ConnIDDec=226309306574813528)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={a87060c5-b352-
%26msft_prs_numeroreferencia=0324031d83c1b958)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={a87060c5-b352-
ec11-80df-
referencia=0324031d83c1b958)]
(0324031D83C1B958)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1B958)(LastEvent=AttachedData)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1B958)]
3745,ConnID=0324031D83C1B958,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[01-12-2021 11:38:43:093] Start Validation (3,489799575m). [Parameters: (BREAK)]
[01-12-2021 11:38:43:095] Validation Result (1,9991ms). [Parameters: (true)]
[01-12-2021 11:38:43:097] Request (2,0002ms). [Parameters:
(RequestAgentNotReadyActibity)]
[01-12-2021 11:38:43:103] Executing RequestAgentNotReady (5,9951ms). [Parameters:
(ThisDN=49985)(ThisQueue=62500)(LoginID=P64783)(ReasonCode=BREAK)]
[01-12-2021 11:38:43:110] Reason Code (6,995ms). [Parameters: (BREAK)]
[Parameters: (ThisDN=49985)(ANI=49985)(DNIS=)(ConnID=0324031D83C1B958)
(CallType=Unknown)(MusicName=music/Hold/HOLD_MINEDUC.wav)]
[01-12-2021 11:44:29:302] ReportTEvent: Hold (1,0844492s). [Parameters:
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1B958)(LastEvent=NotReady)
(ThisDN=49985)(ANI=934358313)(DNIS=6553)(ConnID=0324031D83C1B958)
(CallType=Inbound)]
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C1B958)(LastEvent=Hold)
(CurrentEvent=Release)(CurrentConnID=0324031D83C1B958)(LastEvent=Retrieve)
(AfterCallWork)]
(ThisDN=49985)(ThisQueue=62500)(LoginID=P64783)(ReasonCode=BREAK)]
(AuxiliarWork)]
[01-12-2021 12:18:49:495] Executing RequestAgentReady (30,0303039883333m).
(DNIS=6553)(ANI=9949068204)(CallType=Inbound)(ConnIDHex=0324031D83C1CFD7)
(ConnIDDec=226309306574819287)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1CFD7)(ANI:9949068204)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=9949068204)(CallType=Inbound)(ConnIDHex=0324031D83C1CFD7)
(ConnIDDec=226309306574819287)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={45eaba9f-9c48-
4548-bdd3-3120bff89911}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1cfd7)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={45eaba9f-9c48-
4548-bdd3-
3120bff89911}%26_CreateFromType=2%26itl_docentetelefono=9949068204%26msft_prs_numer
oreferencia=0324031d83c1cfd7)]
(0324031D83C1CFD7)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Error)
(LastConnID=0324031D83C1CFD7)]
(Tipo=Directa)]
[01-12-2021 12:24:08:150] *** Transferencia Mesa Central (0ms). [Parameters:
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1CFD7)]
46611,ConnID=0324031D83C1CFD7,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(ANI=49985)(DNIS=)(ConnID=0324031D83C1CFD7)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Establish)
[01-12-2021 12:30:44:021] Executing RetrieveCall (1,88196177166667m). [Parameters:
(ThisDN=49985)(ANI=9949068204)(DNIS=6553)(ConnID=0324031D83C1CFD7)
(CallType=Inbound)]
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Hold)
[Parameters: (ThisDN=49985)(ANI=9949068204)(DNIS=6553)(ConnID=0324031D83C1CFD7)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Retrieve)
(CallType=Inbound)]
(CallType=Inbound)]
(CallType=Inbound)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1CFD7)(LastEvent=Retrieve)
(AfterCallWork)]
(ConnIDHex=0324031D83C1D9C3)(ConnIDDec=226309306574821827)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1D9C3)(ANI:990638442)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=990638442)(CallType=Inbound)(ConnIDHex=0324031D83C1D9C3)
(ConnIDDec=226309306574821827)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={aee7ca22-9332-
%26msft_prs_numeroreferencia=0324031d83c1d9c3)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={aee7ca22-9332-
ec11-80df-
referencia=0324031d83c1d9c3)]
(0324031D83C1D9C3)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Error)
(LastConnID=0324031D83C1D9C3)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1D9C3)]
2634,ConnID=0324031D83C1D9C3,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(ANI=49985)(DNIS=)(ConnID=0324031D83C1D9C3)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Establish)
(ThisDN=49985)(ANI=990638442)(DNIS=6553)(ConnID=0324031D83C1D9C3)
(CallType=Inbound)]
(CurrentEvent=Retrieve)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Hold)
[Parameters: (ThisDN=49985)(ANI=990638442)(DNIS=6553)(ConnID=0324031D83C1D9C3)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Retrieve)
(CallType=Inbound)]
[Parameters: (ThisDN=49985)(ANI=990638442)(DNIS=6553)(ConnID=0324031D83C1D9C3)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Retrieve)
(CallType=Inbound)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1D9C3)(LastEvent=Retrieve)
(AfterCallWork)]
(ConnIDHex=0324031D83C1E0E7)(ConnIDDec=226309306574823655)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1E0E7)(LastEvent=Ready)
[01-12-2021 13:04:50:876] AutoAnswer = true (1,6284278s)
(ThisDN=49985)(ConnID:0324031D83C1E0E7)(ANI:936828271)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=936828271)(CallType=Inbound)(ConnIDHex=0324031D83C1E0E7)
(ConnIDDec=226309306574823655)]
%26msft_prs_numeroreferencia=0324031d83c1e0e7)]
0000-0000-
referencia=0324031d83c1e0e7)]
(0324031D83C1E0E7)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1E0E7)(LastEvent=AttachedData)
(LastConnID=0324031D83C1E0E7)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1E0E7)]
4633,ConnID=0324031D83C1E0E7,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1E0E7)(LastEvent=Error)
(AfterCallWork)]
(ConnIDHex=0324031D83C1E61F)(ConnIDDec=226309306574824991)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1E61F)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1E61F)(ANI:996890543)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=996890543)(CallType=Inbound)(ConnIDHex=0324031D83C1E61F)
(ConnIDDec=226309306574824991)]
%26msft_prs_numeroreferencia=0324031d83c1e61f)]
0000-0000-
referencia=0324031d83c1e61f)]
(0324031D83C1E61F)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1E61F)(LastEvent=Error)
(LastConnID=0324031D83C1E61F)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1E61F)]
8317,ConnID=0324031D83C1E61F,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1E61F)
[01-12-2021 13:20:54:610] ReportTEvent: Hold (1,1746122s). [Parameters:
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1E61F)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1E75D)(LastEvent=Hold)
(LastConnID=0324031D83C1E61F)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1E61F)(LastEvent=Dial)
(LastConnID=0324031D83C1E75D)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1E75D)(LastEvent=Release)
(AfterCallWork)]
[01-12-2021 13:21:09:241] TEventReceived: OnEventAgentReady (4,2815567s).
(ConnIDHex=0324031D83C1EAF6)(ConnIDDec=226309306574826230)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1EAF6)(LastEvent=Ready)
(LastConnID=0324031D83C1E75D)]
(ThisDN=49985)(ConnID:0324031D83C1EAF6)(ANI:977195387)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=977195387)(CallType=Inbound)(ConnIDHex=0324031D83C1EAF6)
(ConnIDDec=226309306574826230)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={c919f8d4-93ef-
4194-b16d-3d011f0ea939}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1eaf6)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={c919f8d4-93ef-
4194-b16d-
3d011f0ea939}%26_CreateFromType=2%26itl_docentetelefono=977195387%26msft_prs_numero
referencia=0324031d83c1eaf6)]
(0324031D83C1EAF6)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1EAF6)(LastEvent=Error)
(LastConnID=0324031D83C1EAF6)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1EAF6)]
(1ms). [Parameters:
6695,ConnID=0324031D83C1EAF6,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1EAF6)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1EAF6)(LastEvent=Establish)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1EB8D)(LastEvent=Hold)
(LastConnID=0324031D83C1EAF6)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1EAF6)(LastEvent=Dial)
(LastConnID=0324031D83C1EB8D)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1EB8D)(LastEvent=Release)
(AfterCallWork)]
(ConnIDHex=0324031D83C1EEA5)(ConnIDDec=226309306574827173)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1EEA5)(LastEvent=Ready)
(LastConnID=0324031D83C1EB8D)]
(ThisDN=49985)(ConnID:0324031D83C1EEA5)(ANI:931319954)(DNIS:6553)
(CallType:Inbound)]
(DNIS=6553)(ANI=931319954)(CallType=Inbound)(ConnIDHex=0324031D83C1EEA5)
(ConnIDDec=226309306574827173)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={63500ff1-a776-
eb11-80de-005056a2ef03}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1eea5)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={63500ff1-a776-
eb11-80de-
referencia=0324031d83c1eea5)]
(0324031D83C1EEA5)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1EEA5)(LastEvent=Answer)
(LastConnID=0324031D83C1EEA5)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1EEA5)]
9876,ConnID=0324031D83C1EEA5,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[Parameters: (ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1EEA5)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1EEA5)(LastEvent=Error)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1EF9A)(LastEvent=Hold)
(LastConnID=0324031D83C1EEA5)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1EEA5)(LastEvent=Dial)
(LastConnID=0324031D83C1EF9A)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1EF9A)(LastEvent=Release)
(AfterCallWork)]
(DNIS=6553)(ANI=9974664362)(CallType=Inbound)(ConnIDHex=0324031D83C1F264)
(ConnIDDec=226309306574828132)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1F264)(LastEvent=Ready)
(LastConnID=0324031D83C1EF9A)]
(ThisDN=49985)(ConnID:0324031D83C1F264)(ANI:9974664362)(DNIS:6553)
(CallType:Inbound)]
(ConnIDDec=226309306574828132)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={1e4e03d8-09f2-
e711-80c6-005056a263e3}%26_CreateFromType=2%26itl_docentetelefono=<%ANI%>
%26msft_prs_numeroreferencia=0324031d83c1f264)]
etc=112&newWindow=true&pagetype=entityrecord&extraqs=?_CreateFromId={1e4e03d8-09f2-
e711-80c6-
005056a263e3}%26_CreateFromType=2%26itl_docentetelefono=9974664362%26msft_prs_numer
oreferencia=0324031d83c1f264)]
(0324031D83C1F264)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1F264)(LastEvent=AttachedData)
(LastConnID=0324031D83C1F264)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1F264)]
77548,ConnID=0324031D83C1F264,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1F264)(LastEvent=Error)
(AfterCallWork)]
[01-12-2021 13:51:11:007] Executing RequestAgentReady (2ms). [Parameters:
(ConnIDHex=0324031D83C1F578)(ConnIDDec=226309306574828920)]
(CurrentEvent=Answer)(CurrentConnID=0324031D83C1F578)(LastEvent=Ready)
(ThisDN=49985)(ConnID:0324031D83C1F578)(ANI:9968628077)(DNIS:6553)
(CallType:Inbound)]
(ConnIDDec=226309306574828920)]
%26msft_prs_numeroreferencia=0324031d83c1f578)]
0000-0000-
000000000000}%26_CreateFromType=2%26itl_docentetelefono=9968628077%26msft_prs_numer
oreferencia=0324031d83c1f578)]
(0324031D83C1F578)]
(CurrentEvent=Establish)(CurrentConnID=0324031D83C1F578)(LastEvent=AttachedData)
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
(Tipo=Directa)]
= 10
defecto = 20
(0324031D83C1F578)]
88115,ConnID=0324031D83C1F578,UserData=DNIS|6553|CallFlow||SiteID||Servicio|MINEDUC
Code=1161)]
[01-12-2021 14:01:36:500] Start Validation (4,70311755166667m). [Parameters:
(LOGOUT)]
[01-12-2021 14:01:36:503] Validation Result (2,9994ms). [Parameters: (true)]
[01-12-2021 14:01:36:505] Request (1,9982ms). [Parameters:
(RequestAgentNotReadyActibity)]
(ThisDN=49985)(ThisQueue=62500)(LoginID=P64783)(ReasonCode=LOGOUT)]
[01-12-2021 14:01:36:517] Reason Code (9,9928ms). [Parameters: (LOGOUT)]
[01-12-2021 14:01:45:910] Executing RequestMuteTransfer (9,3332961s). [Parameters:
(ThisDN=49985)(OtherDN=54141)(ConnID=0324031D83C1F578)(CallType=Unknown)
(NumeroTransferenciaSP=54141)(NumeroTransferenciaSoftPhone=54141)
(CurrentEvent=Hold)(CurrentConnID=0324031D83C1F578)(LastEvent=NotReady)
(CurrentEvent=Dial)(CurrentConnID=0324031D83C1F72D)(LastEvent=Hold)
(LastConnID=0324031D83C1F578)(OtherDN=54141)(OtherDNRole=RoleDestination)]
(TransferMute)]
(CurrentEvent=Release)(CurrentConnID=0324031D83C1F578)(LastEvent=Dial)
(CurrentEvent=Release)(CurrentConnID=0324031D83C1F72D)(LastEvent=Release)
(AfterCallWork)]
(AuxiliarWork)]
[01-12-2021 14:02:00:789] Executing RequestAgentLogout (4,2681529s). [Parameters:
[01-12-2021 14:02:00:867] TEventReceived: OnEventAgentLogout (76,622ms).
[Parameters: (EventName=EventAgentLogout)(AgentID=64783)(ACDQueue=62500)
[01-12-2021 14:02:00:911] ReportTEvent: Logout (43,9733ms). [Parameters:
[01-12-2021 14:02:00:914] Start ThrowLogoutEvent (3,0002ms)
[01-12-2021 14:02:00:922] Executing RequestUnregister (7,9931ms). [Parameters:
[01-12-2021 14:02:01:167] ReportTEvent: Unregistered (245,4369ms). [Parameters:
(CurrentEvent=Unregistered)(LastEvent=Logout)(Extension=49985)]
[01-12-2021 14:02:02:296] Executing Command Exit (1,1286904s)
[01-12-2021 14:02:02:298] Close Session (1,9992ms)
[01-12-2021 14:02:02:299] Stop Socket Process by ProcessID (0,9999ms).
[Parameters: (-1)]
[01-12-2021 14:02:02:490] Executing RequestAgentLogout (106,982ms). [Parameters:
[01-12-2021 14:02:03:606] Finalizando SoftPhone v3.4.1.34 (894,9818ms)

Agente 13625683 Fecha 01-12-2021 Hora 07-48 Version 3-4-1-34 Estacion SMG-NSB LodID

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Agente 13625683 Fecha 01-12-2021 Hora 07-48 Version 3-4-1-34 Estacion SMG-NSB LodID

Uploaded by

Copyright:

Available Formats

[01-12-2021 07:48:23:493] Inicializando SoftPhone v3.4.1.

You might also like