Tourism Management System

Tourism Management System
A Synopsis Report
On
“Tourism Management System”
Submitted By
Mr. Sairaj Raju Manjulkar
Under the guidance of

Prof. Shewta Mohite
DEPARTMENT OF INFORMATION TECHNOLOGY

BHARAT COLLEGE OF ARTS & COMMERCE
Hendrepada, Kulgaon, Badlapur (W)
UNIVERSITY OF MUMBAI
Academic year: 2022 – 2023
Page |1 T.Y.BSc.IT(2022-2023)
Index
Sr.no Topics Page.No
I. Acknowledgement 3
II. Preliminary Investigation 4
1. Description of System(Organiation Overview) 5
2. Limitations of Present System 6
3. Proposed System & Its Advantages 7
4. Functional/Software Requirement 8-9
5. Feasibility Study 10-11
6. Stack Holders 12
III. System Analysis 13
1. Fact Finding Techniques 14
2. Use Case Diagram(Admin,Users) 15-16
3. Data Flow Diagram 17
4. Entity-Relation Ship Diagram 20
5. Class Diagram 21
Page |2 T.Y.BSc.IT(2022-2023)
ACKNOWLEDGEMENT
We take this occasion to thank God, almighty for blessing us with his grace and taking
our Endeavour to a successful culmination. We extend our sincere and heart felt thanks to our
esteemed guide, Prof. Shewta Mohite for providing us with the right guidance and advice at
the crucial junctures and for showing us the right way.
We extend our sincere thanks to our respected Head Of The Division Prof. Sharvari
Paranjpe, for allowing us to use the facilities available. We would like to thank the other
faculty members also, at this occasion. Last but not the least, we would like to thank friends
for the support and encouragement they have given us during the course of our work.
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PRELIMINARY INVESTIGATION
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Description of System:
As the name specifies “TOURISM MANAGEMENT SYSTEM” is software
developed for managing tour booking.
Identification of the drawbacks of the existing system leads to the designing of
computerized system that will be compatible to the existing system with the system Which is
more user friendly and more GUI oriented. We can improve the efficiency of the system, thus
overcome the drawbacks of the existing system.
 Less human error
 Strength and strain of manual labour can be reduced
 High security
 Data redundancy can be avoided to some extent
 Data consistency
 Easy to handle
 Easy data updating
 Easy record keeping
 Backup data can be easily generated
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Limitations of Present System:

 Painfully slow third-party content
Sluggish performance is often the biggest bugbear for online travellers. And as third-party
content is not only essential for an enriched UX but also accounts for the majority of
performance issues, it’s a major challenge for the travel sector.
 Under-performing APIs
Because the efficiency of the booking experience depends on a variety of multiple APIs that
provide access to reservations, flights – and even the weather forecast – your UX will only
ever be as good as the weakest link in the chain.
 Poor inventory management

There’s nothing more disappointing for online travellers than researching a holiday, flight or
hotel only to discover there’s no availability when they come to book. Accurate, up-to-the-
minute information on availability is paramount but it’s a tough nut to crack, especially at
peak times.
 Dropping the ball on mobile functionality

While the majority of people book via desktop, around half of travel browsing takes place on
a mobile, so it’s important to deliver the same quality of user experience across all
devices. Monitoring with real mobile browsers will help you more accurately assess your
visitors’ mobile experience.
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Proposed System:
WORKING:
 The proposed system is a web based application and maintains a centralized

repository of all related information.
 The system allows one to easily access the relevant information and make necessary
travel arrangements.
 Users can decide about places they want to visit and make bookings online for travel
and accommodation.
OBJECTIVES OF PROPOSED SYSTEM:

 The objective of the project is to develop a system that automates the processes
and activities of a travel and tourism agency.
 The purpose is to design a system using which one can perform all operations related
to traveling and sight-seeing.
 Last-minute changes to the schedule are common tour operator problems many
operators face. Whether that be a last-minute change to the booking, a sudden
cancellation, or worse, no-shows
 If you rely on resources to run your business, such as vehicles and guides, it’s easy to
overbook your resources. Without an online booking system, you run the risk of
overbooking without which can lead to limited resources to deliver.
 If someone makes a booking while you’re out, you can’t immediately see the booking
details to prepare accordingly. Either you wait it out, or someone back at the office
needs to alert you to it and pass on all the details.
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FUNCTIONAL REQUIREMENTS:
Number of Modules
After careful analysis the system has been identified to have the following modules:
1. Administrator module
2. User(Traveler) module
3. Guest user
1. ADMINISTRATOR MODULE:
This module provides administrator related functionality. Administrator manages all

information and has access rights to add, delete, edit and view the data related to places,
travels, routes, bookings, Enquiries etc.
Packages—Admin will create the packages and Manage the packages(Create,Update,delete)
Users- Admin views all Information of all users.
Booking- Admin will responsible for manage booking. Admin can confirm and cancel a
booking of traveler.
Manage issues/ Complaints—Admin can take action on any issue /complaint raised by user
(traveller) and Put remark.
Manage Enquiries—admin can manage all enquiries raised by users(traveller).
Manage pages- Admin can edit the info of all pages that are display on the website,
Dashboard- Here admin can view all count of booking, issues , Enquiries and Users .
Change password--- Admin can change own password.
2. USER(TRAVELLER) MODULE:
Signup- User can register your self for bookig.
Sign in- Here user can login with valid username and password.
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Forgot Password—User can recover his/her own password.
My Profile- user can update own profile.
Tour history-After login user can book any tour that will show in Tour history. User can
cancel his/her booking before 24 hr of travelling.
Change Password----User can own Password.
Write-use—Here user can raise any issue related to booking. Cancelation etc.
3.Guest MODULE:
Guest user can visit the website and view the all content of website. Guest user can also
Enquiry.
SOFTWARE REQUIREMENT:
1. Hardware Configuration
1. Pentium IV Processor
2. 512 MB RAM
3. 40GB HDD
4. 1024 * 768 Resolution Color Monitor
Note: This is not the “System Requirements”.
2. Software Configuration
1. OS : Windows XP
2.PHP Triad (PHP5.6, MySQL, Apache, and PHPMyAdmin)
Page |9 T.Y.BSc.IT(2022-2023)
Feasibility Study:
FEASIBILITY REPORT:
Preliminary investigation examines project feasibility; the likelihood the system will
be useful to the organization. The main objective of the feasibility study is to test the
Technical, Operational and Economical feasibility for adding new modules and debugging
old running system. All systems are feasible if they are given unlimited resources and infinite
time. There are aspects in the feasibility study portion of the preliminary investigation:
 Technical Feasibility
 Operation Feasibility
 Economical Feasibility
TECHNICAL FEASIBILITY:
The technical issue usually raised during the feasibility stage of the investigation includes the
following:
 Does the necessary technology exist to do what is suggested?

 Do the proposed equipments have the technical capacity to hold the data required to
use the new system?
 Will the proposed system provide adequate response to inquiries, regardless of the
number or location of users?
 Can the system be upgraded if developed?
 Are there technical guarantees of accuracy, reliability, ease of access and data security?
OPERATIONAL FEASIBILITY:
Proposed projects are beneficial only if they can be turned out into information systems,
which will meet the organization’s operating requirements. Operational feasibility aspects of
the project are to be taken as an important part of the project implementation. Some of the
important issues raised are to test the operational feasibility of a project includes the
following:
-
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 Is there sufficient support for the management from the users?

 Will the system be used and work properly if it is being developed and implemented?
 Will there be any resistance from the user that will undermine the possible application
benefits?
This system is targeted to be in accordance with the above-mentioned issues.
Beforehand, the management issues and user requirements have been taken into
consideration. So there is no question of resistance from the users that can undermine the
possible application benefits.
The well-planned design would ensure the optimal utilization of the computer resources and
would help in the improvement of performance status.
ECONOMIC FEASIBILITY:
A system can be developed technically and that will be used if installed must still be a
good investment for the organization. In the economical feasibility, the development cost in
creating the system is evaluated against the ultimate benefit derived from the new systems.
Financial benefits must equal or exceed the costs. The system is economically feasible. It
does not require any additional hardware or software.
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Stakeholders:
Stakeholders are the people who have an interest in the successful implementation of the
system .We categorize them into the following groups.
1. Admin:
It includes the administrator or developer of that particular system.
2. User/Customer:
These are who actually use the system on a frequent basis and are the end users of the
system. These are the people who need current information from the system and use the
system for online transactions
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SYSTEM ANALYSIS
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FACT FINDING TECHNIQUES

1. What is Tourism Management?
Tourism management refers to everything that is related to the hospitality and travel
industries. It offers extensive training opportunities for management positions in the travel,
accommodations, and food industry. Tourism management can also include working in
associations or agencies that are directly involved with tourism services.
2. Which Degree Do You Need for Tourism Management?

A bachelor’s degree in tourism management is a precondition for acquiring in-depth practical
and theoretical knowledge in the field of administration and business management. The
foundation course will also cover the basic principles of legal, economic, marketing,
accounting, and finance as well as management in tourism, hotel management ,
and hospitality management. Apart from the necessary qualifications, you must also set
yourself apart from other candidates since tourism management is a fiercely competitive
industry to work in. Even if you don’t have the formal qualifications to work in this sector,
you can still work your way up to the managerial position after gaining experience. You can
also work in an entry-level job in the travel and tourism industry and study tourism
management on a part-time basis in order to get qualified and earn a higher salary.
3. What Jobs Can You Get With a Tourism Management Degree?

As a qualified tourism manager, you can work in a variety of jobs that are related to the
tourist industry. Some of these are:
 Front desk clerk/receptionist

 Events manager
 Hotel or resort manager
 Housekeeper
 Tour operator
 Tourism marketing manager
 Travel agency manager
 Tourist Information Centre manager
 Accountant or sales manager
 Guest relations manager
What Does A Tourism Management Job Involve?

The duties associated with a tourism management job vary greatly from one business to
another. In general, the main responsibilities are focuses on:
 Monitoring accounts and managing budgets

 Overseeing the day-to-day functions of businesses
 Managing staff
 Interviewing and training new staff
 Promoting tourism
 Ensuring customer satisfaction
 Maximising business revenue
 Taking part in financial planning
 Dealing with customer complaints or queries
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WorkFlow Diagram :
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1. Use Case Diagram:

a) Admin
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b) Users
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2. DFD (Context level Diagram):

a) Users
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b) Admin
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c)
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3. Entity Relationship Diagram:
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4. Class Diagram:
P a g e | 23 T.Y.BSc.IT(2022-2023)

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Tourism Management System

Under the guidance of

DEPARTMENT OF INFORMATION TECHNOLOGY

Academic year: 2022 – 2023

II. Preliminary Investigation 4

1. Description of System(Organiation Overview) 5

2. Limitations of Present System 6

3. Proposed System & Its Advantages 7

4. Functional/Software Requirement 8-9

5. Feasibility Study 10-11

III. System Analysis 13

1. Fact Finding Techniques 14

2. Use Case Diagram(Admin,Users) 15-16

3. Data Flow Diagram 17

4. Entity-Relation Ship Diagram 20

developed for managing tour booking.

Identification of the drawbacks of the existing system leads to the designing of

overcome the drawbacks of the existing system.

 Less human error

 Strength and strain of manual labour can be reduced

 Data redundancy can be avoided to some extent

 Easy data updating

 Easy record keeping

 Backup data can be easily generated

Limitations of Present System:

 Poor inventory management

 Dropping the ball on mobile functionality

 The proposed system is a web based application and maintains a centralized

OBJECTIVES OF PROPOSED SYSTEM:

This module provides administrator related functionality. Administrator manages all

Packages—Admin will create the packages and Manage the packages(Create,Update,delete)

Users- Admin views all Information of all users.

Manage Enquiries—admin can manage all enquiries raised by users(traveller).

Change password--- Admin can change own password.

Signup- User can register your self for bookig.

Forgot Password—User can recover his/her own password.

My Profile- user can update own profile.

Change Password----User can own Password.

4. 1024 * 768 Resolution Color Monitor

Note: This is not the “System Requirements”.

2.PHP Triad (PHP5.6, MySQL, Apache, and PHPMyAdmin)

 Does the necessary technology exist to do what is suggested?

 Is there sufficient support for the management from the users?

FACT FINDING TECHNIQUES

2. Which Degree Do You Need for Tourism Management?

3. What Jobs Can You Get With a Tourism Management Degree?

 Front desk clerk/receptionist

What Does A Tourism Management Job Involve?

 Monitoring accounts and managing budgets

1. Use Case Diagram:

2. DFD (Context level Diagram):

3. Entity Relationship Diagram:

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