Professional Documents
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REPUBLIQUE DU CAMEROUN
PEACE-WORK-FATHERLAND
PAIX-TRAVAIL-PATRIE
******
********* MINISTRY OF HIGHER EDUCATION
MINISTERE DE L’ ENSEIGNEMENT SUPERIEUR *********
2) An employee reports that they are unable to access a specific website. What is the first
step in troubleshooting this issue?
a) Check the employee's computer for malware
b) Check the website's server status
c) Check the employee's network connection
d) Check the company's internet connection
3) Your company is concerned about security threats to its network. What should you
implement to enhance network security?
a) Anti-virus software on all computers
b) Firewall with strict incoming and outgoing rules
c) Virtual Private Network (VPN) for remote workers
d) All of the above
4) A user is reporting poor call quality on their VoIP phone. What should you check
to troubleshoot this issue?
a) The phone's firmware version
b) The phone's network settings
c) The phone's power source
d) The network's bandwidth availability
5) Your company has recently acquired a new branch office. What is the first step in
integrating the branch office's network into the company's network?
a) Configuring a VPN connection between the branch office and the company's main
office
b) Installing a new router at the branch office
c) Updating the branch office's network hardware to match the company's main office
d) Assessing the branch office's current network infrastructure
6) An employee reports that they are unable to access their email. What should you
check to troubleshoot this issue?
a) The employee's internet connection
b) The employee's email client settings
c) The email server's status
d) All of the above
7) You need to increase the capacity of your company's network. What should you
implement to achieve this?
a) Upgrade the network's routers and switches
b) Add additional network cables
c) Increase the number of access points
d) All of the above
9) An employee reports that they are unable to connect to the company's network
wirelessly. What should you check to troubleshoot this issue?
a) The employee's wireless network settings
b) The employee's computer's wireless network adapter
c) The access point's wireless network settings
d) All of the above
10) Your company is planning to allow remote workers to access the company's
network. What should you implement to enable secure remote access?
a) Virtual Private Network (VPN)
b) Remote Desktop Protocol (RDP)
c) Secure Shell (SSH)
d) All of the above
1. How would you perform a clean installation of Windows Server on a new hardware
server? (2marks)
2. What hardware and software requirements would you verify before beginning the
installation process? (2 marks)
3. How would you prepare the new server's hardware for the installation of Windows
Server? (1 marks)
4. How would you boot the server into the Windows Server installation media and begin
the installation process? (1 marks)
5. How would you configure the server's basic settings, such as the administrator
password, network settings, and time zone (2 marks)
6. How would you verify that the installation was successful and that the server is
functioning as expected? (2marks)
7. How would you resolve a situation where a Windows Server's performance is slow and
the event logs show high CPU and memory usage? (2marks)
8. How would you identify the cause of the performance issue using the event logs and
other monitoring tools? (1 marks)
9. How would you troubleshoot and resolve any issues related to high CPU and memory
usage? (2marks)
10. How would you verify that there are no issues with disk I/O or network performance?
(1 marks)
1. What is linux ?
3. What is BASH?
4. hat is LILO?
5. What is CLI?
8. What is Shell?