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  • White Belt Six Sigma Aluno

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    Silvio
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    The document discusses variability and quality metrics in manufacturing such as defects per million opportunities. It explains the concept of six sigma levels and their associated defect rates. For example, a process operating at 3 sigma would have around 3.4 defects per million while one at 6 sigma would have virtually zero defects. The costs associated with different sigma levels are also presented, showing that achieving higher sigma can reduce quality costs substantially. Examples of savings achieved by major companies through six sigma implementations ranging from hundreds of millions to billions of dollars are given.

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    Original Title

    WHITE BELT SIX SIGMA ALUNO

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    The document discusses variability and quality metrics in manufacturing such as defects per million opportunities. It explains the concept of six sigma levels and their associated defect rates. For example, a process operating at 3 sigma would have around 3.4 defects per million while one at 6 sigma would have virtually zero defects. The costs associated with different sigma levels are also presented, showing that achieving higher sigma can reduce quality costs substantially. Examples of savings achieved by major companies through six sigma implementations ranging from hundreds of millions to billions of dollars are given.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views74 pages

    White Belt Six Sigma Aluno

    Uploaded by

    Silvio
    The document discusses variability and quality metrics in manufacturing such as defects per million opportunities. It explains the concept of six sigma levels and their associated defect rates. For example, a process operating at 3 sigma would have around 3.4 defects per million while one at 6 sigma would have virtually zero defects. The costs associated with different sigma levels are also presented, showing that achieving higher sigma can reduce quality costs substantially. Examples of savings achieved by major companies through six sigma implementations ranging from hundreds of millions to billions of dollars are given.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 74

    2

    3
    4
    5
    #

    #
    7
    8
    9
    medir a
    VARIABILIDADE
    10
    1,4 1,5 1,6 1,7 1,8 1,9 2,0
    DESVIO PADRÃO

    MÉDIA
    1 SIGM A
    6 2 SIGMA =30%

    1,4 1,5 1,6 1,7 1,8 1,9 2,0


    DESVIO PADRÃO

    MÉDIA
    1 SIGM A
    6 = 3,4 DEFEITOS/
    MILHÃO
    2 SIGMA =30%

    1,4 1,5 1,6 1,7 1,8 1,9 2,0


    DESVIO PADRÃO

    MÉDIA
    1 SIGM A
    6 = 3,4 DEFEITOS/
    MILHÃO
    2 SIGMA =30%

    1,4 1,5 1,6 1,7 1,8 1,9 2,0


    O CLIENTE É BONZINHO ASSIM??
    DESVIO PADRÃO

    MÉDIA
    1 SIGM A
    6 = 3,4 DEFEITOS/
    MILHÃO
    2 SIGMA =30%

    1,4 1,5 1,6 1,7 1,8 1,9 2,0


    DESVIO PADRÃO
    MÉDIA
    1 SIGM A
    6 = 3,4 DEFEITOS/
    MILHÃO
    2 SIGMA =30%

    1,4 1,5 1,6 1,7 1,8 1,9 2,0


    1,4 1,5 1,6 1,7 1,8 1,9 2,0
    1,4 1,5 1,6 1,7 1,8 1,9 2,0
    praticamente

    ZERO
    DEFEITOS
    19
    NÍVEL DEFEITOS % COISA
    SIGMA POR MILHÃO BOA

    2 308.537 69,146 %
    3 66.807 93,319 %
    4 6.200 99,379 %
    5 233 99,976 %
    6 3,4 99,999 %
    20
    #
    99% 99,999%

    21
    #
    99% 99,999%

    22
    #
    99% 99,999%

    23
    #
    99% 99,999%

    24
    #

    #
    25
    SIGMA DEFEITOS POR CUSTO DA QUALIDADE
    MILHÃO DE
    OPORTUNIDADES

    2 308.537
    ( Não competitiva )
    Não aplicável

    66.807 25 – 40 % das Vendas


    3
    4 6.210
    ( Média da Indústria)
    15 – 25 % das Vendas

    5 233 5 – 15 % das Vendas

    3,4 Máx. 1% das Vendas


    6 ( Classe Mundial )

    26
    27
    28
    ❖
    ❖
    ❖
    ❖

    29
    #
    #

    30
    General US$ 1,5 Bilhão
    Electric em 1999

    Seagate US$ 1,2 Milhão/ano


    num período de 4 anos

    Asea
    US$ 898 Milhões/ano
    Brown
    Boveri-ABB num período de 2 anos

    US$ 2,2 Bilhões nos


    Motorola
    4 primeiros anos de Seis Sigma

    Início do Seis
    Sigma
    31
    32
    ~
    ~
    ~
    ~
    ~
    ~

    8
    ~
    ~
    8

    8
    ~
    ~
    8

    8
    40
    41
    42
    43
    44
    45
    46
    47
    48
    49
    50
    51
    1 2 3
    n=30 r = 0.9 n=30 r = 0.6 n=30 r = 0.0
    Efeito-y

    Causa-x Correlação Positiva Sem correlação linear


    Correlação Positiva pode estar presente
    4 5 6
    n=30 r = -0.9 n=30 r = -0.6 n=30 r = 0.0
    Efeito-y

    52
    53
    54
    55
    56
    57
    58
    59
    60
    61
    1. Pensamento analítico
    2. Computação em nuvem
    3. Inteligência Artificial (IA)
    4. Gestão de Pessoas
    5. Design User experience
    62
    1. Resolução de problemas complexos
    2. Pensamento crítico
    3. Criatividade
    4. Liderança e gestão de pessoas
    5. Trabalho em equipe
    6. Inteligência emocional
    7. Julgamento e tomada de decisão
    8. Orientação a serviços
    9. Negociação
    10. Flexibilidade cognitiva
    #
    #
    #
    #
    #
    67
    68
    69
    71
    73

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