Help & Contact Us - Amazon Customer Service https://www.amazon.com/gp/help/customer/display.html?nodeId=5085...

Skip to main contentDeliver to All Search Amazon

Hello, sign in Returns 0
Mexico EN Account & Lists & Orders

All Today's Deals Customer Service Registry Gift Cards Sell

Customer Service Home Digital Services and Device Support

Welcome to Amazon Customer Service

What would you like help with today? You can quickly take care of most things here, or connect with
us when needed.

Payment, charges or gift

A delivery, order or return Prime
cards

Address, security & Memberships, Kindle, Fire, Alexa or

privacy subscriptions or Other Amazon Devices

eBooks, Prime Videos or

Accessibility Something else
Music

Login & password

Search our help library

Type something like, "question about a charge"

All help topics

1 de 3 25/04/2023, 16:02
Help & Contact Us - Amazon Customer Service https://www.amazon.com/gp/help/customer/display.html?nodeId=5085...

Recommended Topics Find a missing package that shows as… Late Deliveries
Most packages arrive on time, but, sometimes, the Most packages arrive on time. Orders sometimes
Where's my stuff tracking may show as "delivered" and you don't ha… show up after the estimated delivery date.

Shipping and Delivery

Track your package Check status of a refund

Returns and Refunds
You can find tracking information in your order You can check the status of your refund in Your
details. If an order includes multiple items, each m… Orders .
Managing Your Account

Security & Privacy

Find a missing item from your package Replace an item
If an item is missing from your package, it may have If you received a damaged, defective, or incorrect
Payment, Pricing and
been shipped separately. item sold by Amazon, you can request a…
Promotions

Devices & Digital

Solutions
Cancel Items or Orders
You can cancel items or orders that haven't entered
Amazon Business Accounts
the shipping process yet.

Large Items and Heavy-

Bulky Services

Other topics & Help sites

Back to top

Get to Know Us Make Money with Us Amazon Payment Products Let Us Help You
Careers Sell products on Amazon Amazon Business Card Amazon and
COVID-19
Blog Sell on Amazon Business Shop with Points
Your Account
About Amazon Sell apps on Amazon Reload Your Balance
Your Orders
Investor Relations Become an Affiliate Amazon Currency Converter
Shipping Rates &
Amazon Devices Advertise Your Products Policies
Amazon Science Self-Publish with Us Returns &
Host an Amazon Hub Replacements

› See More Make Money Manage Your

with Us Content and Devices
Amazon Assistant
Help

English $ USD - U.S. Dollar United States

Amazon Music Amazon 6pm AbeBooks ACX Sell on Amazon Amazon Business
Stream millions Advertising Score deals Books, art Audiobook Start a Selling Everything For
of songs Find, attract, on fashion & collectibles Publishing Account Your Business
and brands Made Easy
engage
customers
 
AmazonGlobal Home Services Amazon Ignite Amazon Web Services Audible Book Depository Box Office Mojo
Ship Orders Scalable Cloud Books With Free Find Movie
Internationally Computing Services Delivery Box Office Data
Worldwide

2 de 3 25/04/2023, 16:02
Help & Contact Us - Amazon Customer Service https://www.amazon.com/gp/help/customer/display.html?nodeId=5085...

Experienced Sell your Listen to Books &

Pros original Original
Happiness Digital Audio
Guarantee Educational Performances
Resources
 
ComiXology DPReview Fabric Goodreads IMDb IMDbPro Kindle Direct
Thousands of Digital Sewing, Book reviews Movies, TV Get Info Publishing
Digital Comics Photography Quilting & recommendations & Celebrities Entertainment Indie Digital &
& Knitting Professionals Print Publishing
Need Made Easy
 
Prime Video Shopbop Woot! Zappos Ring eero WiFi Blink
Direct Designer Deals and Shoes & Smart Home Stream 4K Video Smart Security
Video Fashion Brands Shenanigans Clothing Security Systems in Every Room for Every Home
Distribution
Made Easy
 
    Neighbors App Amazon Subscription PillPack    
Real-Time Boxes Pharmacy
Crime Top subscription boxes – Simplified
& Safety right to your door
Alerts

Conditions of Use Privacy Notice Your Ads Privacy Choices

© 1996-2023, Amazon.com, Inc. or its affiliates

3 de 3 25/04/2023, 16:02