CompTIA A+ 1001 Practice

Questions
Question 1
Which of the following devices provides the portability of a mobile phone and
functionality of a laptop/desktop?

A. Tablet
B. GPS unit
C. E-reader
D. Fitness monitor

Question 2
A user brings in a smartphone for repair. The device is unable to send/receive calls or
connect to WiFi. All applications on the device are working unless they require
connectivity. Which of the following is MOST likely causing the problem?

A. Airplane mode
B. Tethering
C. Disabled hotspot
D. VPN

Question 3
A human resources manager requests wireless APs to be set up for the office. A server will
manage the wireless settings, and authorized devices should be able to access confidential
records over WiFi. Which of the following settings should be configured to meet the
requirements?

A. WPA2 encryption, UPnP, and MAC filtering

B. WPA encryption, UPnP, and blocklisting
C. WPA encryption, infrastructure mode, and MAC filtering
D. WPA2 encryption, infrastructure mode, and QoS
Question 4
Which of the following technologies can be used for wireless payments?

A. NFC
B. Bluetooth
C. IR
D. LTE

Question 5
Which of the following connector types can be plugged into a device both right-side up
and upside down?

A. USB
B. USB-C
C. Mini-USB
D. Micro-USB

Question 6
A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end
graphics card for online gaming. The user wants to verify that the graphics card is
compatible with the motherboard. Which of the following connection types would the
user MOST likely utilize to connect the video card to the motherboard?

A. PCIe
B. ISA
C. AGP
D. USB

Question 7
Which of the following peripheral types is MOST likely to be used to input actions into a
PC?

A. Webcam
B. Mouse
C. Monitor
D. Optical drive

Question 8
Which of the following resource types would be BEST suited to saving photographs from a
mobile device with limited on-board storage?

A. Cloud file services

B. Virtual desktop
C. Off-site email
D. Resource pooling

Question 9
An engineer's workstation experiences a BSOD whenever loading very large CAD files to
modify. Which of the following troubleshooting steps should a technician take to isolate
the issue?

A. Install additional RAM rated at the fastest speed the motherboard will support.
B. Perform a hard drive scan to identify and lock out any bad sectors from use.
C. Run a memory test to verify all memory addresses can be reliably written to and read
from.
D. Increase the size of the swap file to ensure adequate virtual memory is available.

Question 10
A user is unable to browse Internet websites. A technician runs ipconfig and sees the
following output:

IP address............: 192.168.0.31
Subnet mask...........: 255.255.255.0
Default gateway.......: 192.168.0.254

The technician pings the gateway and gets a reply. The technician then pings an external
IP address and also gets a reply. Which of the following commands would MOST likely
resolve the issue?

A. netstat -nbt
B. netsh int ip reset
C. ipconfig /flushdns
D. nslookup 192.168.0.254

A+ 1001 Answer Key

Question 1) A. Tablet

Question 2) A. Airplane mode

Question 3) C. WPA encryption, infrastructure mode, and MAC filtering

Question 4) A. NFC

Question 5) B. USB-C

Question 6) A. PCIe

Question 7) B. Mouse

Question 8) A. Cloud file services

Question 9) C. Run a memory test to verify all memory addresses can be reliably written to
and read from.

Question 10) C. ipconfig /flushdns

CompTIA A+ 1002 Practice

Questions
Question 1
Which of the following is the BEST use-case scenario for a Chrome OS device?
A. Web browsing and email
B. Photo and video editing
C. Application development
D. Database queries

Question 2
A technician implements a Group Policy change and needs to apply it without restarting
the workstation. Which of the following commands can be used to accomplish this task?

A. gpupdate
B. gpresult
C. netstat
D. Dism

Question 3
An end user has requested assistance from the help desk to install new video editing
software. The user wants to create several .wma files. Which of the following should the
help desk consider before installing the software?

A. Disk space
B. Network connection
C. Aspect ratio
D. Power supply

Question 4
A new security requirement for logging on to a company network has been put in place
for all users. Which of the following should a systems administrator enforce to BEST meet
this requirement? (Select TWO).

A. Strong passwords
B. Folder redirection
C. Email filtering
D. Multifactor authentication
E. Remote desktop
F. Anti-malware

Question 5
Which of the following password choices increases the chance that a brute force attack
will succeed?

A. Dictionary words
B. Special characters
C. Long passwords
D. Capital letters

Question 6
A user connects a printer to a workstation. As the printer drivers are installed, an error
message appears. The default drivers appear to be incompatible with the OS. Which of the
following should a technician use FIRST to troubleshoot the problem?

A. Services
B. Device Manager
C. Programs and Features
D. Task Manager

Question 7
Joe, a user, forgot his password and was unable to log in to a workstation. Joe remembers
the password later, but he is still unable to log in. Which of the following is the MOST
likely cause of the issue?

A. Reset account
B. Deleted account
C. Locked account
D. Limited-user account
E. Unprovisioned account
Question 8
A user reports a phone battery does not last the entire day, and the phone's navigation is
slow. Which of the following should a technician do FIRST to troubleshoot the device?

A. Examine the running apps.

B. Update the firmware.
C. Reinstall the most-used application.
D. Turn off all network services.

Question 9
Which of the following is the proper way to dispose of batteries?

A. Shred
B. Recycle
C. Dispose in trash
D. Incinerate

Question 10
To prevent electrical damage to a PC while working on it, which of the following should be
disconnected before work begins?

A. Power cable
B. Video cable
C. USB cable
D. Serial cable

A+ 1002 Answer Key

Question 1) A. Web browsing and email

Question 2) A. gpupdate

Question 3) A. Disk space

Question 4) A. Strong passwords and D. Multifactor authentication

Question 5) A. Dictionary words

Question 6) B. Device Manager

Question 7) C. Locked account

Question 8) A. Examine the running apps.

Question 9) B. Recycle

Question 10) A. Power cable

CompTIA A+ 1101 Practice

Questions
Question 1
A technician needs to replace a failed power supply on a server. The server in question
only has one power supply. The server contains two processors that need 100w, five hard
drives that need 9w, and a GPU that uses 200w. Which of the following power supplies
should the technician use?

A. 375w
B. 425w
C. 325w
D. 500w

Question 2
An organization uses a cloud storage service to store company files. The file
synchronization client for this cloud service is installed on every user's computer. One user
reports that a file synced with the client to their computer does not contain information a
co-worker of theirs added earlier today. Indicate the BEST action to take when
troubleshooting this problem.
A. Exit the cloud service's client that is locally installed, restart the computer, and check to
see if the file contains the information that is missing.
B. Visit the cloud service's website, locate the service status page, and determine if their is a
service outage impacting the organization.
C. Open the cloud service's client that is locally installed, determine if there are any reported
errors, and follow the steps provided to correct the synchronization errors.
D. Open the cloud service's client that is locally installed and check to see if there are any
updates available for the client.

Question 3
A technician is helping a user configure a new mobile phone. The user could pay for
purchases with the previous phone by touching the phone to the payment system. Which
of the following features should the technician enable so that the user can use the new
phone to also pay for purchases this way?

A. PAN
B. RFID
C. NFC
D. Bluetooth

Question 4
A user recently reported that every few days the system clock is approximately three
minutes behind. The user also received an error message on the BIOS screen. Which of the
following would MOST likely fix the clock issue?

A. Enable dual-channel memory by adding a second RAM stick.

B. Install a new power supply.
C. Replace the motherboard's CMOS battery.
D. Configure the PC to be an NTP server.

Question 5
A user with a new 5G smartphone notices the device has separated at the seam on one
edge and is measurably thicker at that point. Which of the following actions should the
user take FIRST?

A. Power off the smartphone and place it in a bucket of rice for 48 hours.
B. Place the smartphone in a refrigerator between 35°F (1.6°C) and 40°F ( 4.4°C) overnight.
C. Fully deplete the phone's battery and then charge it to 100%.
D. Contact the smartphone manufacturer for warranty support.

Question 6
A technician is replacing a laptop's HDD with an SSD. Which of the following should the
technician do FIRST?

A. Create a backup of the HDD.

B. Upgrade the RAM on the laptop.
C. Enable SSD support at BIOS.
D. Install SSD drivers inside the OS.

Question 7
Which of the following technologies has the FASTEST connection speed?

A. Fiber
B. Satellite
C. DSL
D. Cable

Question 8
A PC in a conference room will be connected to a large-screen TV for video presentations
during training sessions. Which of the following video connectors is the MOST likely
choice for this environment?

A. Video Graphics Array

B. Thunderbolt
C. Digital Visual Interface
D. High-Definition Multimedia Interface
A+ 1101 Answer Key
Question 1) D. 500w

Question 2) C. Open the cloud service's client that is locally installed, determine if there are
any reported errors, and follow the steps provided to correct the synchronization errors.

Question 3) C. NFC

Question 4) C. Replace the motherboard's CMOS battery.

Question 5) D. Contact the smartphone manufacturer for warranty support.

Question 6) A. Create a backup of the HDD.

Question 7) A. Fiber

Question 8) D. High-Definition Multimedia Interface

CompTIA A+ 1102 Practice

Questions
Question 1
Which of the following symptoms is MOST likely a sign of ransomware?

A. Internet connectivity is lost.

B. Battery life is reduced.
C. Files on devices are inaccessible.
D. A large number of ads appear.

Question 2
A technician has been directed to dispose of hard drives from company laptops properly.
Company standards require the use of a high-powered magnet to destroy data on
decommissioned hard drives. Which of the following data destruction methods should the
technician choose?

A. Degaussing
B. Drilling
C. Incinerating
D. Shredding

Question 3
A user reports being unable to access the Internet or use wireless headphones on a mobile
device. The technician confirms the headphones properly connect to another device.
Which of the following should the technician do to solve the issue?

A. Turn off airplane mode.

B. Connect to a different service set identifier.
C. Test the battery on the device.
D. Disable near-field communication.

Question 4
A sales staff member recently left a laptop at a hotel and needs a new one immediately.
After remotely wiping the old laptop, a support technician prepares to take a new laptop
out of inventory to begin the deployment process. Which of the following should the
technician do FIRST?

A. Recycle all the cardboard and other shipping materials appropriately.

B. Call the hotel and demand the old laptop be sent back to the repair depot.
C. Confirm the shipping address for the new laptop with the sales staff member.
D. Document the serial numbers and usernames for asset management.

Question 5
A technician is installing M.2 devices in several workstations. Which of the following
would be required when installing the devices?
A. Air filtration
B. Heat-resistant gloves
C. Ergonomic floor mats
D. Electrostatic discharge straps

Question 6
A user's Windows desktop continuously crashes during boot. A technician runs the
following command in safe mode and then reboots the desktop:

c:\Windows\system32> sfc /scannow

Which of the following BEST describes why the technician ran this command?

A. The user's profile is damaged.

B. The system files are corrupted.
C. The hard drive needs to be defragmented.
D. The system needs to have a restore performed.

Question 7
A user calls the IT help desk and explains that all the data on the user's computer is
encrypted. The user also indicates that a pop-up message on the screen is asking for
payment in Bitcoins to unlock the encrypted data. The user's computer is MOST likely
infected with which of the following?

A. Botnet
B. Spyware
C. Ransomware
D. Rootkit

Question 8
A network engineer needs to update a network firewall, which will cause a temporary
outage. The network engineer submits a change request form to perform the required
maintenance. If the firewall update fails, which of the following is the NEXT step?
A. Perform a risk analysis.
B. Execute a backout plan.
C. Request a change approval.
D. Acquire end user acceptance.

Question 9
Which of the following workstation operating systems uses NTFS for the standard
filesystem type?

A. macOS
B. Windows
C. Chrome OS
D. Linux

Question 10
Which of the following Linux commands will display a directory of files?

A. chown
B. ls
C. chmod
D. cls

A+ 1102 Answer Key

Question 1) C. Files on devices are inaccessible.

Question 2) A. Degaussing

Question 3) A. Turn off airplane mode.

Question 4) D. Document the serial numbers and usernames for asset management.

Question 5) D. Electrostatic discharge straps

Question 6) B. The system files are corrupted.

Question 7) C. Ransomware

Question 8) B. Execute a backout plan.

Question 9) B. Windows

Question 10) B. ls