BTSMtce Z3

CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z-3/2022-23/24 DTD.
22/10/2022
EXPRESSION OF INTEREST FOR OUTSOURCING OF BTS

MAINTENANCE AT VARIOUS BTS SITES IN ZONE-3 AREAS OF
BSNL, MAHARASHTRA TELECOM CIRCLE.
(Zone-3 includes Aurangabad, Buldhana & Jalna SSAs)
EOI. No. CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z-3/2022-23/24 Dt: 22/10/2022
DUE TO OPEN ON: 10/11/2022

Please read this EOI document along with clarifications/corrigendum uploaded on website
thoroughly before submission of bid & ensure all documents submitted are fully authenticated by
the authorised signatory.
कृपर्ा टें डर डॉक्र्िट
ू को ध्र्ाि से पढे
Only the EOI submitted online will be accepted.
प्रस्ताव की वैधता / VALIDITY OF THE OFFER : 180 DAYS
CPPP TENDER ID No. 2022_BSNL_133321_1
Central Procurement Cell

Asstt. General Manager (CPC-I)
Office of the Chief General Manager, MH Telecom Circle,
1st floor, D wing, BSNL Admn. Building,
Juhu Road, Santacruz (W)
Mumbai- 400 054.
Tel no.: 9423983530/9423991976
E-mail: agmmmmh@bsnl.co.in / agmcpc2@gmail.com
Website: www.maharashtra.bsnl.co.in
Signature of the Bidder.
पंजीकृत एवं निगमित कार्ाालर्: भारत संचार भवि, हरीश चन्द्र िाथुर लेि, जिपथ िई दिल्ली
Registered & Corporate Office: Bharat Sanchar Bhavan, H.C. Mathur Lane, Janpath, New Delhi 110 001.
Corporate Identity Number (CIN): U74899DL2000GOI107739
www.bsnl.co.in Page 1 of 116
CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z-3/2022-23/24 DTD. 22/10/2022
SECTION - 1
O/o The Chief General Manager, MHTC, BHARAT SANCHAR NIGAM LTD.
Juhu Road, Santacruz (W), Mumbai – 400054 ( A Govt. of India Enterprise )
Tel: 022 – 9423983530/9423991976 Maharashtra Telecom Circle
E-mail: agmmmmh@bsnl.co.in/ Website: www.maharashtra.bsnl.co.in
agmcpc2@gmail.com
EOI. NO.CGM/MHT/CPC/EOI/Outs. of BTS Mtce./Z-3/2022-23/24 Dt: 22/10/2022
Sub:-EOI for Outsourcing of Comprehensive BTS Maintenance at GSM Mobile BTS sites in
Zone-3 areas of BSNL, Maharashtra Telecom Circle (Zone-3 includes Aurangabad, Buldhana
& Jalna SSAs).
This EOI document in respect of above mentioned EOI contains the following:-
Section No. Item Page No.

1.Part A DETAILED NOTICE INVITING EOI (DNI EOI) 3 – 12
2. EOI INFORMATION 13 – 14
3 Part A Scope of work 15
3-Par-B Technical Specification / requirements 16 – 25
4 Part A General Instructions to Bidders(GIB) 26 – 41
4 Part B Special Instructions to Bidders(SIB) 42 – 44
4 Part C E-tendering Instructions to Bidders (If applicable) 45 – 48
5 Part A General (Commercial) Conditions of Contract (GCC) 49 – 54
5 Part B Special (Commercial) Conditions of Contract (SCC) 55 – 63
6 Undertaking & declaration 64
7 Proforma (s) 65 – 78
8 Bidder’s profile & Questionnaire. 79 – 81
9 Bid Form & Price Schedule (BOQ) 82 – 83
10 Annexures-& Appendices 84 - 116
If interested, kindly submit your bid offers online [on or before date & time specified in Clause No.7 of Section-1
Part-A (DNI EOI).]
A.G.M. (CPC-I)
Tel no.: 9423983530/9423991976
S E C T I O N-1 PART-A
DETAILED NOTICE INVITING EOI (DNI EOI)
O/o The Chief General Manager, MHTC, BHARATSANCHAR NIGAM LTD.

Juhu Road, Santacruz(W), Mumbai – 400054 ( A Govt. of India Enterprise )
Tel: 022 – 9423983530/9423991976 Maharashtra Telecom Circle
E-mail: agmmmmh@bsnl.co.in /
agmcpc2@gmail.com Website: www.maharashtra.bsnl.co.in
EOI. NO.CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z-3/2022-23/24 Dt: 22/10/2022
1. Digitally Sealed EOI is invited by the Chief General Manager, MH Telecom Circle, BSNL, Mumbai-400054,
for Outsourcing of comprehensive BTS Maintenance at Mobile GSM BTS sites in Zone-3 areas of BSNL,
Maharashtra Telecom Circle (Zone-3 includes Aurangabad, Buldhana & Jalna SSAs).
Total
Estimated EMD @ Cost of EOI
Estimated Last date Date and
cost of the 2.5% of Document
Area of no. of sites and time of time of
Type of work Work for 1 ½ Estimated (non-
work:- / Units submission e-Bid
years (incl. Cost refundable)
of e-Bid opening
GST)
(in Rs.) (in Rs.) (in Rs.)
Site up keep,
BTS/ Node B /
e-node B L1
Zone-3 of
maintenance,
BSNL MH
specialized (Pl. refer
Telecom 2,53,32,474 6,33,312 2,360
works at sites , S.O.R. at 09/11/2022
Circle 10/11/2022
DG operation, Section-3 up to 12.30
at 12.30 hrs.
comprises hrs.
Diesel Filling at Part-B for
Aurangabad,
BTS sites and details)
Buldhana &
associated
Jalna SSAs
works (except
equipment L2
maintenance)
Note 1: a) Maximum no. of successful bidders to whom work will be awarded is ONE only.
b) The work will be awarded to a successful bidder in maximum 6 (Six) Zones of MH circle.
c) If a bidder is successful in more than 6 (six) Zones, he will be given option to select his Zones
(any six quoted) of choice at the time of award. In the remaining zone(s) where L-1 has not
given choice, the work will be offered to L-2 onwards bidders at L-1 quoted rates. In case, none
of the L2 onwards bidders accepts the offer at L-1 quoted rates, then the EOI for that Zone shall
be cancelled & retendered.
Note 2: The number of sites/units stated above is estimated and BSNL reserves the right to vary the
quantity to the extent of -25% to +25% of above specified quantity without any change in price
or other terms & conditions. Duration of the Contract is 1½ years (18 months), which can be
further extended for another ONE year, depending on the performance of the bidder,
exhaustion of available funds & mutual consent.
Note 3: The work involved is briefly highlighted below:
1 BTS Site maintenance (Mobile Infrastructure + Access Equipment Maintenance)
2 Diesel Filling
3 Specialised works (Rigger activities)
4 L1 maintenance of base station equipment (BTS)
5 DG Operations
6 BTS Site maintenance (Mobile Infrastructure + Access Equipment Maintenance + DG Operations)
7 Electrical Site maintenance
8 Transportation of materials
Except for item 8 which the bidder has to carry out at the rates fixed by BSNL (please refer
Section-3 Part-B - S.O.R, for these rates), for all other Items from 1 to 7 above, the Bidder shall
provide his quotation in the financial bid. The detailed scope of work involved in the SLA Based
comprehensive Maintenance of Mobile GSM BTS sites is defined in Section-3 Part-B.
{For Item no.3, one ‘Unit’ is defined as the estimated quantum of work and man power required
in a day, i.e. work done by a rigger resource in a day}.
Note 4: The contractor can be asked to work in any other BA/Zone of MH Circle at the rate approved
for that BA/Zone, in case of any exigency.
Note 5: The successful bidders shall also have to engage specialized manpower for Site Upkeep including
L1 maintenance of passive infrastructure and base station equipment, etc. as required by BSNL
Engineer-in-charge.
Note 6: The evaluation of the EOI will be done on the total price quoted in the Price Schedule (BOQ) at
Section-9 Part-B of the EOI document for entire BA/Zone (Package-wise Evaluation).
Note 7: Period of Contract shall be 1½ years (Eighteen months) from the date of agreement. This can
be further extended for another ONE year, depending on the performance of the bidder,
exhaustion of available funds & mutual consent. In such cases, the Performance Security Deposit
/PBG shall be suitably extended/modified.
Note 8: Bidders are advised to visit the BA/Zone and familiarise themselves with the works involved
(described in the Scope of work at Section-3 Part-A) before submitting their bids.
Note 9: In case there is a tie between Two or more bidders due to similarity of rates quoted, then Reverse
Bidding shall be done to arrive at ‘L1’ rate.
Note 10: The bidders participating this EOI, should ensure the compliance of the order issued vide F. No:
6/18/2019-PPD dated 23.07.2020 by Public Procurement Division, Department of Expenditure,
Ministry of Finance, and its subsequent Clarifications. (pl refer https://www.doe.gov.in/ for
further details). An Undertaking in the format given at Section-7(F) on the Company’s
Letterhead, shall be submitted in Original, along with the Bid documents.
Note 11: The successful bidders shall not be allowed to sub-contract works to any contractor from a
country which shares a land border with India unless such contractor is registered with the
Competent Authority. (pl refer Note 10 above).
Note 12: All Micro and Small Enterprise (MSE) bidders claiming exemption from submission of EMD/ Bid
security shall furnish, as part of their bid documents, a “Bid Security Undertaking” which must
be as per the format available at Section- 7(I) of this EOI document.
Note 13: All Micro and Small Enterprise (MSE) bidders should submit their valid Udyam Registration
Certificate indicating URN (Udyam Registration Number) issued from MSME, in order to avail
the benefits available to MSEs as contained in Public Procurement Policy for MSEs. URN
certificate should broadly cover the Equipment/Services offered in EOI.” MSME units shall be
exempted from submission of ‘Tender Fee’ on production of requisite proof in respect of valid
certification from MSME for the tendered item (please note that only ‘Micro’ and ‘Small’ category
businesses are eligible for this concession). The bidders who fail to submit Udyam Registration
Certificate with URN number, will not be able to avail the benefits available to ‘Micro’ and ‘Small’
Enterprises as contained in Public Procurement Policy for MSE Order, 2012 issued by MSME.
MSME bidders shall have to produce proof of registration as ‘MSME’ (screenshot copy or print
copy), on CPPP tender portal (etenders.gov.in/eprocure/app) with URN number. The bidders
who fail to submit URN number will not be able to avail the benefits available to ‘Micro’ and ‘Small’
Bidders who have claimed the benefits of MSME without registering as ‘MSME’ on CPPP tender
portal are be liable to be disqualified. Instructions for registering as ‘MSME’ on CPPP tender portal
are available at Clause no.3 (c) of Section-4 Part-C.
2. Purchase of EOI Document: EOI document can be obtained by downloading it from the website
www.etenders.gov.in/etenders/app. The physical copy of the EOI document would not be available
for sale.
2.1 The non-MSE bidders downloading the EOI document are required to submit the EOI fee amount
( along with applicable GST) through Crossed DD/ Banker’s Cheque issued by any Nationalised
/Scheduled Bank in favour of “A.O (F&A), BSNL”, along with their EOI bid failing which the EOI
bid shall be left archived unopened/ rejected.
2.2 The Crossed Demand Draft/ Bankers Cheque or Original Cash Receipt should be submitted
offline in the envelope as mentioned in clause 4.2 of Section-4 Part-C.
OR
Alternately, the bidder may make the payment through RTGS/NEFT to the BSNL
Account, and the online transaction Receipt may be submitted along with the
remaining ONLINE documents. BSNL Account details are given below -
Name of the Bank: BANK OF BARODA
Account Name: AO F&A BSNL or AO CASH BSNL
Account Number: 04140200001296
IFSC Code: BARB0SANWES (Please note that the Fifth character is Zero)
2.3 Bidder is also required to sign the mutual NDA (Non-Disclosure Agreement).(format as per
Section 7(G) & 7(H) after issue of LOI/AWO but before issue of Work Order.
2.4 The EOI fee (Tender Fee) is non-refundable & non-transferable.
3 Availability of EOI Document:

EOI document can be obtained by downloading it from the website
www.etenders.gov.in/etenders/app. In e-tendering process, physical copy of the EOI document would
not be available for sale.
Note14: The EOI document shall not be available for download on its submission / closing date.
4. Eligibility Criteria : -
4.1 The Bidder shall be a company registered in India under the companies Act 1956/ 2013 or a
partnership firm/proprietorship firm registered under applicable Acts or Joint Venture (JV) /
Consortium registered in India or a startup company as per programme by the Govt. of India.
4.2 Financial Turnover: - Average Annual financial turnover (to be submitted along with balance Sheet
certified by CA) for any 3 years during the last 4 years i.e. 2017-18. 2018-19, 2019-20 & 2020-21
should be at least 30% of the Total estimated cost. If however, bidder is participating in more than One
Zone/EOI (since Eleven separate EOIs are being floated simultaneously to cover the 11 zones of BSNL
Maharashtra Telecom Circle), then based on the number of EOIs/Zones in which the Bidder is
participating, the amount should be added up and financial turnover of cumulative amount should
be submitted. Audited Annual Financial Reports for this is to be enclosed along with the bid to
substantiate eligibility in this regard.
4.3 Solvency Certificate: Solvency Certificate from the nationalized/ scheduled bank of the bidder
for 30% of the Total estimated cost has to be submitted. If however, bidder is participating in more
than One Zone/EOI (since Eleven separate EOIs are being floated simultaneously to cover the 11 zones
of BSNL Maharashtra Telecom Circle), then based on the number of Zones/EOIs in which the Bidder is
participating, the Solvency amount should be added up and Solvency of cumulative amount should
be submitted. In such cases, the original Solvency Certificate shall be submitted for the EOI which is
being opened earliest, while copies of the same shall be enclosed with the other EOIs clearly indicating
the EOI name/number in which the original copy is enclosed. The Solvency Certificate should not be
older than six months from the date of issue of this EOI.
4.4 The company should have been registered under Ministry of Labour and should have valid PAN No.
The Bidder should not have been black-listed by central/ state governments/ PSUs as on the date of
NIT. A self-declaration shall be submitted along with the bid document in this regard.
4.5 Bidders should have office in the state of Maharashtra. Valid proof of office address is
to be submitted.
4.6 The Bidder should also possess the following documents which shall be submitted in Technical
Bid -
(i) EPF/ESI Registration Certificate along with latest EPF/ESI payment certificate.
(ii) Income tax return for the financial year 2018-19, 2019-20 & 2020-21.
(iii) Valid PAN Number.
(v)Valid Goods and Services Tax Registration Certificate No(s).
(vi) A self-declaration along with the evidence that the bidder is not black listed by GST
authorities.
(vii) In case the supplier gets black-listed during the tenure of BSNL contract, then
adequate indemnity clause should be inserted to ensure that no loss of Input Tax credit
is borne by BSNL due to a default of supplier.
(viii) In case of multiple GST numbers, all the numbers can be provided as Annexure to
Bidders Profile (format at Section-8).
4.8 The Bidder should NOT be a Licensed Telecom Service Provider to provide Basic Services /
Cellular Telephony Services / Internet Services/ UASL/ NLD/ ILD Services anywhere in India,
undertaking to that effect may be submitted by bidder.
4.9 The bidders shall submit necessary documentary proof showing that they meet the eligibility
criteria along with their EOI bid. All documents submitted will also be self-attested by the
bidder. The verification of all bid documents submitted online shall be done at the time of issue of
A.W.O (Advance Work Order) before issue of W.O (Work Order).
4.10 Experience in terms of Technical Parameter: Bidder should have successfully executed
similar/related works (described in ‘Scope of Works’ at Section-3 Part-A) covering at least 300
sites simultaneously with Telecom service provider/Telecom Infra Provider for One year
period or more during or after the year 2017. The site count of 300 sites may be achieved with
the same operator or with multiple operators, but shall be with overlapping/concurrent
period. The documentary proof certifying the same from the concerned Telecom service
provider/Telecom Infra Provider for this shall be submitted by the bidder in original, signed
by the authorized signatory of the company, (as per Proforma given at Annexure-7 on
company’s Letterhead) for the said period of service performed by the Bidder.
In case the bidder is applying in more than one Zone/EOI (since 11 EOIs are being floated
simultaneously to cover the 11 zones of BSNL Maharashtra Telecom Circle), then the required
number of sites to be considered in this regard is to be multiplied by the number of Zones/EOIs
for which bidding is done. In the event of the number of sites falling below the total
requirement and the bidder has bid in more than one ‘Zone’, his bids will be considered for the
Zone with the smallest estimated cost and so on, in case they are within the number of sites
required, progressively.
4.11 Experience in terms of Financial Parameter: Experience possessed by the bidder in
respect of contracts executed on value terms on works of BTS Maintenance or similar/related
works (as described in ‘Scope of Works’ at Section-3 Part-A) shall conform to the following
requirement :
S.No Bidders showing experience of BTS maintenance (as defined in clause 4.10
above)
1 The bidder shall submit experience certificate for either of the following:-
(i) Multiple number of contracts, each costing not less than 20 Lakhs, performed
during or after year 2015, totalling to a value not less than 150% of the total
estimated cost of the EOI.
OR
(ii) Three completed contracts each costing not less than the amount equal to 40%
of the total estimated cost of the EOI during or after year 2015.
OR
(iii) Two completed contracts each costing not less than the amount equal to 50%
of the total estimated cost of the EOI during or after year 2015.
OR
(iv) One completed contract costing not less than the amount equal to 80% of the
total estimated cost of the EOI during or after year 2015.
Note15 :-The conformance to this requirement shall be explicit from the submitted
certificates in the format provided at Annexure-7 as required in Clause 4.10/4.11 above. The
verification of all bid documents submitted online by Bidders shall be done at the time
of issue of A.W.O (Advance Work Order) before issue of W.O (Work Order).
4.12 If a bidder is not meeting the experience criterion as at para 4.10 or 4.11, then the bid can be submitted
through legally bound consortium with a company/firm, etc. who has required experience as at para
4.10 or 4.11. Client certificates issued to the consortium partner shall be submitted duly signed by
consortium partner & lead partner in this regards. The legally bound consortium shall consist of two
companies/firms etc. only one lead bidder & one consortium partner.
Conditions for Joint Venture/Consortiums (JV/CONSORTIUM) :-
I. Contractual Joint Venture/Consortiums
A) General
In the case of tender by a Joint Venture/Consortium of two firms or companies as partners, Joint Venture/
Consortium data must be furnished in the format prescribed at Section-7(J) along with the documents as
mentioned therein. The following requirements shall also be complied with:
a) The tender, and, in the case of a successful tender, the Form of Agreement, shall be individually signed so as
to be legally binding on all partners.
b) In case of partnership, one of the partners shall be nominated as being In-charge as Lead or Prime Partner and
this authorization shall be evidenced by submitting a power of attorney signed by the partners or legally
authorized signatories of all the partners.
c) A member of JV/CONSORTIUM Firm shall not be permitted to participate either in individual capacity or a as
a member of another JV/CONSORTIUM Firm in the same tender.
d) Details of the intended percentage participation given by each member, with complete details of the proposed
division of responsibilities and corporate relationships among the individual members shall be provided in
case of a Joint Venture/Consortium.
e) The partner In-charge shall be authorized to incur liabilities and receive instructions for and on behalf of any
and all the partners of the Joint Venture/Consortium and the entire execution of the contract including
payment shall be carried out exclusively through the partner In-charge of Joint Venture/Consortium.
f) All partners of the Joint Venture/Consortium shall be liable jointly and severally for the execution of the
Contract in accordance with the Contract terms and a relevant statement to this effect shall be included in the
authorization mentioned under (b) above as well as in the Form of Tender and the Form of Agreement (in case
of a successful tender).
g) In the event of default by any partner in the case of a Joint Venture/Consortium in the execution of his part of
the Contract, the partner In-charge will have the authority to assign the work to any other partner acceptable
to the Employer to ensure the execution of that part of the Contract.
h) A copy of the agreement entered into by the Joint Venture/Consortium partner shall be submitted.
i) In case the bidder is Joint Venture/Consortium, the bidder shall submit the following:
a) The Joint Venture/Consortium Agreement duly notarized indicating:
1. Nomination of one of the members of the Joint Venture/Consortium to be In-charge or Lead Member.
This authorization shall be issued by the legally authorized signatories of all members of the Joint
Venture/Consortium.
2. Details of the intended percentage participation given by each member, with complete details of the
proposed division of responsibilities and corporate relationships among the individual members.
3. Each member of the Joint Venture/Consortium shall be jointly and severally liable for the undertaking of
this Contract.
4. The Tenderers - to qualify for award of Contract- shall submit a written power of attorney authorizing the
signatory(ies) of the tender to commit the Tenderer or each member of the partnership or Joint
Venture/Consortium. In case of Foreign Partners, Power of Attorney(s) and Board Resolutions confirming
authority on the persons issuing the Power of Attorney for such actions, shall be submitted duly notarized
by the notary public in the country of origin and stamped by the Indian Embassy/High Commission.
5. Each page of tender shall be signed by the authorized signatory of the tenderer. Power of Attorney (POA)
in favour of the signatory will be required to be furnished.
6. Cancellation or creation of a document such as Power of Attorney, Partnership Deed, Constitution of Firm,
etc., which may have bearing on the tender/contract shall be communicated forthwith in writing by the
tenderer to the Employer.
II. Equity Joint Venture/Consortiums (JV/CONSORTIUM)
1. Separate identity/ name shall be given to the Joint Venture/Consortium Firm.

2. Number of members in a JV/CONSORTIUM Firm shall not be more than TWO.
3. A member of JV/CONSORTIUM Firm shall NOT be permitted to participate either in individual capacity
or a as a member of another JV/CONSORTIUM Firm in the same tender.
4. The tender form shall be purchased and submitted only in the name of the JV/CONSORTIUM Firm and
not in the name of any constituent member.
5. EMD shall be submitted only in the name of the JV/CONSORTIUM Firm and not in the name of
constituent member. However, in exceptional cases EMD in the name of Lead Member can be accepted
subject to submission of specific request letter from Lead Member stating the reasons for not submitting
EMD in the name of JV/CONSORTIUM Firm and giving written confirmation from JV/CONSORTIUM
members to the effect that EMD submitted by the Lead Member may be deemed as EMD submitted by
JV/CONSORTIUM Firm.
6. One of the members of the JV/CONSORTIUM Firm shall be its Lead Member who shall have a majority
and have at least 51% share of interest in the JV/CONSORTIUM Firm and also, must have satisfactorily
completed in the last seven years, one similar single work as defined above in para 4 of section 1 part A
for a minimum value of 25% of advertised tender value. The other members shall have a share of not
less than 20% each. In case of JV/CONSORTIUM Firm with foreign member(s), the Lead Member has to
be an Indian Firm with a minimum share of 51%.
7. A copy of Memorandum of Understanding (MOU) executed by the JV/CONSORTIUM members shall be
submitted by the JV/CONSORTIUM Firm along with the tender. The complete details of the members of
the JV/CONSORTIUM Firm, their share and responsibility in the JV/CONSORTIUM Firm etc., particularly
with reference to financial, technical and other obligations shall be furnished in the MOU. (The MOU
format is enclosed along with the tender.)
8. Once the tender is submitted, the MOU shall not be modified / altered / terminated during the validity
of the tender. In case the tenderer fails to observe/comply with this stipulation, the full Earnest Money
Deposit (EMD) shall be liable to be forfeited.
9. Approval for change of constitution of JV/CONSORTIUM Firm shall be at the sole discretion of the BSNL.
The constitution of the JV/CONSORTIUM Firm shall not be allowed to be modified after submission of
the tender bid by the JV/CONSORTIUM Firm, except when modification becomes inevitable due to
succession laws etc. and in any case the minimum eligibility criteria should not get vitiated. However,
the Lead Member shall continue to be the Lead Member of the JV/CONSORTIUM Firm. Failure to
observe this requirement would render the offer invalid.
10. Similarly, after the contract is awarded, the constitution of JV/CONSORTIUM Firm shall not be allowed
to be altered during the currency of contract except when modification become inevitable due to
succession laws etc. and in any case the minimum eligibility criteria should not get vitiated. Failure to
observe this stipulation shall be deemed to be breach of contract with all consequential penal action as
per contract conditions.
11. On award of contract to a JV/CONSORTIUM Firm, a single Performance Guarantee shall be submitted by
the JV/CONSORTIUM Firm as per tender conditions. All the Guarantees like Performance Guarantee,
etc. shall be accepted only in the name of the JV/CONSORTIUM Firm and no splitting of Guarantees
amongst the members of the JV/CONSORTIUM Firm shall be permitted.
12. On issue of LOA (Letter Of Acceptance) / WO (Work Order), an agreement among the members of the
JV/CONSORTIUM Firm (to whom the work has been awarded) shall be executed and got registered
Before the Registrar of the Companies under Companies Act or before the Registrar /Sub Registrar
under the Registration Act, 1908. This JV/CONSORTIUM Agreement shall be submitted by the
JV/CONSORTIUM Firm to the BSNL before signing the contract agreement for the work. In case the
tenderer fails to observe/comply with this stipulation, the full Earnest Money Deposit (EMD) shall be
forfeited and other penal actions due shall be taken against partners of the JV/CONSORTIUM and the
JV/CONSORTIUM. This Joint Venture/Consortium Agreement shall have , inter-alia, following Clauses:
12.1 Joint And Several Liability - Members of the JV/CONSORTIUM Firm to which the contract is
awarded, shall be jointly and severally liable to the BSNL for execution of the project in accordance
with General and Special Conditions of Contract. The JV/CONSORTIUM members shall also be liable
jointly and severally for the loss, damages caused to the BSNL during the course of execution of the
contract or due to non-execution of the contract or part thereof.
12.2 Duration of the Joint Venture/Consortium Agreement - It shall be valid during the entire currency
of the contract including the period of extension, if any and the maintenance period after the work
is completed.
12.3 Governing Laws- The Joint Venture/Consortium Agreement shall in all respect be governed by
and interpreted in accordance with Indian Laws.
13. Authorized Member - Joint Venture/Consortium members shall authorize one of the members on behalf
of the Joint Venture/Consortium Firm to deal with the tender, sign the agreement or enter into contract
in respect of the said tender, to receive payment, to witness joint measurement of work done, to sign
Measurement Books/ Work Diary and similar such action in respect of the said tender/contract. All
notices/correspondences with respect to the contract would be sent only to this authorized member of
the JV/CONSORTIUM Firm.
14. No member of the Joint Venture/Consortium Firm shall have the right to assign or transfer the interest
right or liability in the contract without the written consent of the other Members and that of the BSNL
in respect of the said tender/contract.
15. Documents to be enclosed by the JV/CONSORTIUM Firm along with the tender:
15.1 In case one or more of the members of the JV/CONSORTIUM Firm is/are partnership firm(s),
following documents shall be submitted:
(a) Notary certified copy of the Partnership Deed,
(b) Consent of all the partners to enter into the Joint Venture/Consortium Agreement on stamp
paper of appropriate value (in original).
(c) Power of Attorney (duly registered as per prevailing law) in favour of one of the partners of
the partnership firm to sign the JV/CONSORTIUM Agreement on behalf of the partnership firm
and create liability against the firm.
15.2 In case one or more members is/are Proprietary Firm or HUF, the following documents shall be
enclosed:-
Affidavit on Stamp Paper of appropriate value declaring that his/her Concern is a Proprietary
Concern and he/she is sole proprietor of the Concern OR he/she is imposition of "KARTA" of
Hindu Undivided Family (HUF) and he/she has the authority, power and consent given by other
partners to act on behalf of HUF.
15.3 In case one or more members is/are limited companies, the following documents shall be
submitted:
(a) Notary certified copy of resolutions of the Directors of the Company, permitting the company
to enter into a JV/CONSORTIUM agreement, authorizing MD or one of the Directors or
Managers of the Company to sign JV/CONSORTIUM Agreement, such other documents
required to be signed on behalf of the Company and enter into liability against the company
and/or do any other act on behalf of the company.
(b) Copy of Memorandum and Articles of Association of the Company.
(c) Power of Attorney (duly registered as per prevailing law) by the Company authorizing the
person to do/act mentioned in the para (a) above.
15.4 All the Members of JV/CONSORTIUM shall certify that they are not black listed or debarred by
BSNL or any other Ministry/Department of the Govt. of India/State Govt. from participation in
tenders/contract on the date of opening of bids either in their individual capacity as members of
the JV/CONSORTIUM or the JV/CONSORTIUM Firm in which they were/are members.
16. Credentials & Qualifying Criteria for JV/Consortium: Technical and financial eligibility of the
JV/CONSORTIUM Firm shall be adjudged based on satisfactory fulfilment of the following criteria:
16.1 Experience/Technical Eligibility Criteria:
Atleast One JV/Consortium partner should have successfully executed similar/related works
(described in ‘Scope of Works’ at Section-3 Part-A) covering at least 300 sites simultaneously with
Telecom service provider/Telecom Infra Provider for One year period or more during or after the year
2015. The site count of 300 sites may be achieved with the same operator or with multiple operators,
but shall be with overlapping/concurrent period. The documentary proof certifying the same from the
concerned Telecom service provider/Telecom Infra Provider for this shall be submitted by the bidder
in original, signed by the authorized signatory of the company, (as per Proforma given at Annexure-7
on company’s Letterhead) for the said period of service performed by the JV/Consortium Bidder.
In case the JV/Consortium bidder is applying in more than one Zone/EOI (since 11 EOIs are being
floated simultaneously to cover the 11 zones of BSNL Maharashtra Telecom Circle), then the required
number of sites to be considered in this regard is to be multiplied by the number of Zones/EOIs for
which bidding is done. In the event of the number of sites falling below the total requirement and the
bidder has bid in more than one ‘Zone’, his bids will be considered for the Zone with the smallest
estimated cost and so on, in case they are within the number of sites required, progressively. However,
all the partners of the JV/Consortium should jointly meet at least 100% of the qualifying criteria
mentioned at clause 4.10 of Section-1 Part-A of the EOI document.
16.2 Experience in terms of Financial Parameter:
Experience possessed by the JV/Consortium bidder in respect of contracts executed on value terms
on works of BTS Maintenance or similar/related works (as described in ‘Scope of Works’ at Section-3
Part-A) shall conform to the following requirement :
S.No Bidders showing experience of BTS maintenance (as defined in clause 4.10 above)
1 The JV/Consortium bidder/s shall submit experience certificate for either of the following:-
(i) Multiple number of contracts, each costing not less than 20 Lakhs, performed
during or after year 2015, totalling to a value not less than 150% of the total
estimated cost of the EOI.
OR
(ii) Three completed contracts each costing not less than the amount equal to 40% of the
OR
(iii) Two completed contracts each costing not less than the amount equal to 50% of the
OR
(iv) One completed contract costing not less than the amount equal to 80% of the total
estimated cost of the EOI during or after year 2015.
(Note16:- One contract/work means One contract agreement and execution of work orders issued
thereby. The work/contract ‘amount’ may be achieved with the same operator or with
multiple operators but should be with overlapping/concurrent period.)
5. Bid Security/EMD:
5.1 The non-MSE bidders shall furnish the bid EMD (2.5 % of the total estimated cost) in one of the
following ways:-
(a) Demand Draft/ Banker’s cheque issued by any Nationalised / Scheduled Bank drawn in
favour of “ AO (F&A), BSNL “ payable at “Mumbai”.
OR
(b) Bank Guarantee from a scheduled bank drawn in favour of “The A.G.M (CPC-I), O/o the
CGM, BSNL, MH Telecom Circle, Mumbai-400054” which should be valid for 210 days from
the EOI opening date.
OR
(c) Alternately, the bidder may make the payment through RTGS/NEFT to the BSNL
Account, and the online transaction Receipt may be submitted along with the
remaining ONLINE documents. BSNL Account details are given below -
Name of the Bank: BANK OF BARODA
Account Name: AO F&A BSNL or AO CASH BSNL
Account Number: 04140200001296
IFSC Code: BARB0SANWES (Please note that the Fifth character is Zero)
5.2 The MSE (Micro and Small) units shall be exempted from submission of Bid Security deposit &
EOI Fee (Tender Fee) on production of requisite proof in respect of valid certification from
MSME for the tendered item/ work (please note that only ‘Micro’ and ‘Small’ category
businesses are eligible for this concession).
5.3 Micro and Small Enterprise (MSE) bidders should submit their valid Udyam Registration
Certificate indicating URN (Udyam Registration Number) issued from MSME, in order to avail
the benefits available to MSEs as contained in Public Procurement Policy for MSEs. URN
certificate should broadly cover the Equipment/Services offered in EOI. MSME bidders shall
have to produce proof of registration as ‘MSME’ (screenshot copy or print copy), on CPPP
tender portal (etenders.gov.in/eprocure/app) with URN number. The bidders who fail to
submit URN number will not be able to avail the benefits available to ‘Micro’ and ‘Small’
Bidders who have claimed the benefits of MSME without registering as ‘MSME’ on CPPP tender
portal are be liable to be disqualified. Instructions for registering as ‘MSME’ on CPPP tender
portal are available at Clause no.3 (c) of Section-4 Part-C. If a MSE vendor registered with body
specified by Ministry of Micro, Small & Medium Enterprise claiming concessional benefits and
fails to accept AWO & submit required performance security or fails to obey any of the
contractual obligations after being awarded work; he will be debarred from any further work/
contract by BSNL for One year from the date of issue of such order.
5.4 All Micro and Small Enterprise (MSE) bidders claiming exemption from submission of EMD/
Bid security shall furnish, as part of their bid documents, a “Bid Security Undertaking” which
must be as per the format available at Section- 7(I) of this EOI document.
6 Date & Time of Submission of EOI bids: on or before 09/11/2022 at 12.30Hrs

Note17: In case the date of submission (opening) of bid is declared to be a holiday, the date of
submission (opening) of bid will get shifted automatically to next working day at the same
scheduled time. Any change in bid opening date due to any other unavoidable reason will be
intimated to all the bidders separately.
7. Opening of EOI Bids:
As per Date and time of e-Bid opening mentioned in Clause 1 Section-1 Part-A.
8. Place of opening of EOI bids:
In case of EOIs invited through e-tendering process, the EOIs shall be opened through ‘Public Online Tender
Opening Event (POTOE)’. BSNL’s EOI Opening Officers, as well as, authorized representatives of bidders can
attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. Kindly refer clause 6
of Section-4 Part C of EOI document for further instructions.
9. EOI bids received after due time & date will not be accepted by the online system.
10. Incomplete, ambiguous, Conditional, unsealed EOI bids are liable to be rejected.
11. The CGM, BSNL MHTC, Mumbai reserves the right to accept or reject any or all the bids without
assigning any reasons whatsoever and he is not bound to accept the lowest EOI rate.
12. EOI document for e-bidding process can be downloaded from the e- tender portal
www.etenders.gov.in/etenders/app following the Link – “e-Tender” from 25/10/2022 onwards
using TENDER ID: 2022_BSNL_133321_1.
12.1 The bidder shall furnish a declaration in his EOI bid that no addition / deletion /
corrections have been made in the downloaded EOI document being submitted and it is
identical to the EOI document appearing on the e-tender portal www.etenders.gov.in.
12.2 In case of any correction/ addition/ alteration/ omission in the EOI document, the EOI
bid shall be treated as non-responsive and shall be rejected summarily.
13. Queries from prospective Bidders:- Any doubts or queries regarding the Tender should be
addressed by Email to A.G.M (CPC) at Email ID: agmmmmh@bsnl.co.in and agmcpc2@gmail.com
within FIVE days from the date of the publishing of NIT. Any changes in EOI terms and
conditions, as well as, replies to bidders shall be communicated through E-tender portal:
www.etenders.gov.in/eprocure/app .
14. Pre-Bid Meeting: Not applicable.
Note18: All documents submitted in the bid offer should be preferably in English. In case the certificate
viz. experience, registration etc. is issued in any other language other than English, the bidder shall attach
an English translation of the same duly attested by the bidder & the translator, to be true copy in addition
to the relevant certificate.
Note19: All computer generated documents should be digitally signed/ attested by the bidder/vendor
organization.
Signature of the bidder
SECTION- 2
EOI Information
1. Type of EOI- : Single Stage bidding using Two Electronic Envelopes system
Note 1 :- The bidder shall submit Techno-commercial & Financial bid simultaneously.
Note 2:- The bids will be evaluated techno-commercially first and thereafter financial bids of
techno-commercially compliant bidders only shall be opened.
2. Bid Validity Period / validity of Bid offer : 180 days from the date of EOI opening and can be extended
3. Bid Document:-
The EOI Is invited under two envelopes system. The first electronic envelope will be named as Techno-
Commercial Envelope & will contain documents of bidder’s satisfying the eligibility / Technical &
Commercial conditions; and 2nd electronic envelope will be named as Financial Envelope containing
financial quote. These envelopes shall contain one set of the following documents:-
a) Techno-Commercial Envelope shall contain one set of following documents as per the below Checklist:-
Encl. Page
Sl. Particulars of the document required
(Y/N) no.
(a) of 1: Clause 4.2 of section 1, Part A - Annual audited Balance sheet and Profit & loss statement duly
certified by CA for F.Y 2018-19, 2019-20 & 2020-21.
(b ) of 1: Income tax returns for the F.Y 2018-19, 2019-20 & 2020-21 (i.e. A.Y 2019-20, 2020-21 & 2021-
1
22)
(c ) of 1: EMD – As per Section-1, Part A
(d) of 1: Cost of the EOI documents i.e. EOI fee as per Section-1, Part A.
(a) of 2: Self attested copy of PAN Card.
(b) of 2: Clause 4.5 of Section-1, Part A– Valid proof of company’s office Address in Maharashtra Telecom
Circle.
2
(c) of 2: Undertaking that bidder is not a Telecom Service Provider (TSP) as per Clause 4.8 of Section-1.
(d) of 2: Bidders Self Declaration on Company’s letterhead that no addition / deletion / corrections have
been made in the downloaded EOI document as per clause 12.1 of Section-1(A).
(a) of 3: Clause by clause compliance OR Statement of deviation as per Section 3 Part B : Technical
specifications/ requirements & Section-5 Part-B : Special (Commercial) conditions of Contract. (proforma
enclosed at Section-7(D).
(b) of 3: Bidder's Profile & Questionnaire duly filled & signed as per Section 8.
3
(c ) of 3: Certificate reg. non applicability of GFR, 2017 on grounds of Defence of India & National Security
as per proforma at Section-7(F). [Please refer Notes #10 & 11 in Section-1 Part-A]
(d ) of 3: Self-declaration on Company’s Letterhead that Bidder is not black-listed by central/ state
governments/ PSUs as on the date of NIT.
(a) of 4: Undertaking & declaration duly filled & signed as per section 6A
4
(b) of 4: EOI /Bid Form as per section 9 Part A.
(a) of 5: Documentary proof of GST registration.
(b) of 5: Self-declaration along with the evidence, that Bidder is not black-listed by GST authorities (latest
5 GST payment receipt copy shall be considered as evidence)
(c) of 5: List of all GST registration numbers to BSNL, where supplier holds multiple GST numbers, if
applicable.
(a) of 6: Certificate of Incorporation, if applicable.
(b) of 6: Article or Memorandum of Association OR Partnership deed OR proof of sole proprietorship viz.
Shop & Estt. Act License , as the case may be.
6
(c) of 6: List of all Directors including their name(s), Director Identification Number(s) (DIN) and
address(es) along with contact telephone numbers of office and residence if applicable
(d) of 6: License to employ contract labour.
(a) of 7: Documentary evidence about technical capability necessary to perform the contract.
(b) of 7: Documentary proof in respect of valid certificate from MSME i.e. Udyam Registration Certificate
indicating URN (Udyam Registration Number) for tendered item/work (if applicable) [Refer Note #13 on
Section-1 Part-A]
7
along with Bid security undertaking as per format at Section 7(F) [please refer Note #12 Section-1 Part-A].
(c) 0f 7: In case of MSE bidders, documentary proof in respect of registration of their Udyam Registration
number on the CPPP (https://e-tenders.gov.in) portal [Please refer to Note #13 Section-1 Part-A].
(d) 0f 7: EPF/ESI Registration Certificate along with latest EPF/ESI payment certificate.
(a) of 8: Power of Attorney (POA) in accordance with clause14.3(a) of section - 4 Part-A and Authorisation
for executing the POA as per clause 14.3(b) & (c ) of section-4 Part-A, if applicable.
(b) of 8: Attestation of specimen signature of authorized signatory (of EOI document) by company's
8
Banker as per clause14.3(d) of section-4 Part A.
(c) of 8: Power of Attorney (POA) in accordance with clause14.3(e) of section - 4 Part-A in favour of DSC
holder, if DSC holder is different from the authorized signatory (if applicable)
(a) of 9: Experience certificate as per Clause No. 4.10 & 4.11 of Section-1 Part-A in the format given at
Annexure-7.
9 (b) of 9: Non relationship certificate as per clause 34 of Section-4 Part-A.
(c) of 9: Crossed cancelled cheque.
(d) of 9: Any other document required as per the EOI document but not covered in the above list.
10 This Checklist duly filled
Note3: (i) In e-Tendering portal due to limitation of software only 3 files in PDF Format can be uploaded. Hence each PDF file is clubbed
with more than one document as mentioned above (i.e. Doc.(a) of (1), Doc.(b) of (1), Doc.(c) of (1) etc.)
Therefore while preparing the PDF file, please scan all the documents mentioned in the respective Sr. No. of the above table.
Each document of this PDF file should be named as Doc.(a) of file-(1), Doc.(b) of file-(1) & Doc.(c) of file-(1) and upload the
said PDF file on e-portal.
(ii) Scanned copies of all documents mentioned above should be signed with Digital Signature Certificate (DSC) by the authorized signatory
of the bid offer (Power of Attorney holder). In case the representative of bidder company, who uploads the documents on e-tender portal
using his Digital Signature Certificate (DSC), is different from the authorised signatory for the bid (Power of Attorney holder) then the
representative who uploads the documents on e-tender portal using DSC issued in his name, shall also be made as one of the Power of
Attorney holder by the bidder Company, in addition to the authorised signatory for the bid. The verification of all bid documents submitted
online shall be done at the time of issue of A.W.O (Advance Work Order) before issue of W.O (Work Order).
(iii) Submission of documents listed under Clause-3 is mandatory and non-compliance may result in rejection of the Bid during evaluation.
(iv) If some document is not applicable for the bidder then he has to upload scanned copy of paper mentioning “The document < Name>
called vide clause___________is not applicable on us”. (Note: In <NAME> give full detail of that document).
(b) Financial envelope shall contain Bid form- Price Schedule (Section-9 Part–B) BOQ.xls Excel format file duly filled & digitally signed (Please
refer Section-4 Part-C).
Note4:- The following documents are to be mandatorily submitted offline (physically), to

“A.G.M.(CPC-I), 1st Floor D-wing, BSNL, Admn. Building, Juhu Road, Santacruz (W), Mumbai-
400054” within 5 days from the EOI closing end date in a sealed envelope -
i) EMD – Bid security (original copy) or proof of online payment.
ii) DD/ Banker’s Cheque or Cash Receipt from AO(F&A) as per Clause 2.1 of Section-1 Part-A of bid
document for EOI fee or proof of online payment.
iii) “Power of Attorney” (POA) in accordance with clause 14.3 (a) of Section-4 Part-A and authorization
for executing the power of Attorney as per clause 14.3 (b) & (c) of Section-4 Part-A.
iv) Attestation of Specimen Signature (in original) of the Signatory of EOI Document by Company`s /
Firm`s Banker as per clause 14.3(d) of Section-4 Part-A (this is applicable for all categories of
bidders line Proprietorship, Company, Partnership, etc.).
v) “Power of Attorney” for DSC holder in accordance with clause 14.3 (e) of Section-4 Part-A (if
applicable where the DSC holder is different from the Authorized Signatory)
vi) Copy of MSME Certificate (Udyam Registration certificate), if MSME exemptions are claimed by
bidder along with Bid security Undertaking.
vii) Solvency Certificate (in original)
Note5:- The envelope shall bear the EOI number, name of work and the phrase: “Do Not Open
Before _______________(due date & time of opening of EOI)”.
4. Deleted
5. Payment terms: As detailed in clause 7 of section-5 part B of the EOI document.
6. Deleted
7. Deleted
SECTION- 3 Part A
SCOPE OF WORK
1. Brief Description of Scope of Work
1.1 BSNL intends to select firm(s)/partner(s) for providing Maintenance of infrastructure (battery,
power plant, DG, earthing, tower etc), Maintenance of base station equipment [BTS, Node-B eNode-
B], Maintenance of MINI LINKs (Microwave systems) , Diesel Filling & Rigger activities at base
station sites and exchanges in Maharashtra Circle briefly highlighted below:
A) Specialized Rigger activities at BTS sites: (as per details given section 3 part-B)
B) Upkeep of the electrical infrastructures.
C) Diesel filling as per activities to be carried out in these sites are listed in section 3 part-B
D) DG Operations
E) Site Upkeep including L1 maintenance of Mobile Access Equipment Maintenance ( BSNL/

Non BSNL/IP sites), Engine Alternator ( EA) operations and Mobile infrastructure
maintenance as per the maintenance activities to be carried out in these sites are listed
in section 3 part-B.
F) Transportation of mobile stores at fixed rate mentioned in EOI.
The estimated quantity of work for the Zone is given below:-
Mobile L1
Infrastructure + maintenanc
Mobile Infrastructure DIESEL
Access e DG Electrical site Specialized works
+ Access Equipment FILLING
Zone SSA Equipment [# of sites] Operations maintenance at above sites
Maintenance [# of
Maintenance +DG [# of sites] [# of sites] [In Units]
[# of sites] sites]
Operations
[# of sites]
Aurangabad 141 43 184 11 54 184 1790
Buldhana 89 3 92 1 4 92 1400
Zone-3
Jalna 62 18 80 11 29 80 1100
64 356 23 87 4290
Total 292 356
Section-3, Part-B
Technical Specification / requirements [SOR]
1. Scope related to Diesel filling in DG Sets:
The diesel filling in specified BTS sites shall be carried out on a periodic basis, including transportation from
Petrol Pump. On an average, every site needs diesel filling as and when required. The service provider shall
study the alarms extended from the BTS to learn about the power outage and swiftly act to fill the diesel.
Hence, the requirement pattern shall be studied by the supplier and fuel filling be designed accordingly, so
as to ensure the availability of fuel ensuring 2 -8 hours of back-up, typically 25% tank capacity of diesel in the
DG, at any point of time considering the security at unmanned sites as well.
Other than the periodic refilling, whenever there is an emergency requirement based on OMCR low fuel alarm
or message given by the concerned officer, refilling shall be arranged within three hours on getting such
intimation.
BSNL has an MOU with oil companies for procurement of diesel from their specified outlets through petro/
fleet cards. Petro/ fleet card will be issued to the supplier or his authorized person & payment will be made
directly to the oil companies by BSNL. Any loss/ misuse of the petro/fleet cards issued to the supplier will be
the responsibility of the service provider. Any such losses will be recovered by BSNL from the vendor by
adjusting against the payment due to the service provider or will be recovered from PBG. In the case of any
misuse causing loss to BSNL, a penalty of 200% of the loss as decided by the competent authority of BSNL
will be imposed on the contractor. Any reduction in the diesel cost/ loyalty benefits in view of the MOU will be
availed by BSNL. It will be the responsibility of the contractor to reconcile the diesel consumption as per
actual usage in the field with that in the petrol/ fleet card account. The payment of diesel cost from BSNL will
be limited to actual consumption which will be based on log book after applying the ceiling limit based on the
consumption computed with Run Hour meter reading and per hour consumption calculated by committee by
proper testing which-ever-less basis. The bills will be verified, passed & forwarded by BSNL representatives
like JTO, SDE & EE (E) based on the consumption in liters / Hour. Any extra cost incurred will be the
responsibility of the vendor. If the diesel cost through Petro/ fleet card is found to be less than the diesel
consumption based on mileage, the contractor will not have any claim for the additional cost.
The diesel charges in respect of the usage of the diesel generator sets at the site shall be reimbursed by
BSNL in proportion to the actual diesel consumption, whenever diesel is procured by service provider on
payment basis. Depending on the log book data on Diesel filling and DG run hours in run hour meter, the
diesel charges in respect of each site will be paid by BSNL on monthly basis.
In the case of MOU with oil companies, BSNL will pay directly to the Oil companies. Any excess usage of
Diesel after tallying with log book entries/Run hour meter will be adjusted from bills at the end of every quarter.
Obtaining a special permit, if any required, from the Motor vehicle department or any other authority for
transporting diesel in bulk through motor vehicle shall be the responsibility of the contractor.
The bidder has to maintain a log book in every site for Diesel filling, as per the format in Annexure-VII. It is
the responsibility of the bidder to update the logbook promptly on Diesel filling. Concerned BSNL officers will
periodically verify the logbook entries and put their initials. The bidder has to seal and lock the hour meter in
the presence of BSNL representative. Every month the hour meter reading is to be noted by the bidder along
with the BSNL representative and a consolidated statement along with log book reports is to be submitted by
the contractor.
The consumption per hour shall be determined by conducting the test on different makes & capacity of
engines i.e. 3 each for fuel consumption along with the load being catered for that consumption. Based on
these tests it will be made average for fuel consumption per hour. The testing will be conducted jointly by
BSNL Team & vendor representatives and signed OFF within 15 days of taking over the site.
If the service provider feels that average consumption per hour in that site is to be reviewed due to aging of
DG or other factors then a test run can be requested by the vendor to recalculate the Average
consumption/hour for that particular site. The test run will be conducted by a joint team consisting of
representatives of service providers and BSNL. Once having jointly signed off on CPH, review will not be
made for another six months.
METERING:-
High reliability of meters is required for accurate/correct readings and monitoring of DG Operation. The
contractor shall maintain all meters in good working condition. In case of Any loss to BSNL due to the faulty
meters will be recovered from the contractor.
The firm shall maintain the account of fuel consumption for DG Run hours as per CPH of DG Sets in log
book. The CPH shall be determined as stated above.
The run hour meter of EA Set should always be in working condition. In case of any faulty condition or
otherwise, the same should be replaced by a vendor free of cost. No diesel consumption shall be reconciled
without Hour meter reading and excess shall be recovered.
Proper maintenance of earth I /c watering & checking for healthiness up to DG is to be done, to have a stable
power supply EA Set.
2. Mobile Infrastructure Maintenance (Site Upkeep):
The BTS sites are classified into Four categories: (i) BSNL site ii) BSNL Small sites iii) Non BSNL Site and
iv) IP site. Any new sites added in the scope will also be classified by BSNL accordingly.
Site Category:
a) Sites where, DG Operations, Diesel filling, site upkeep and specialized works required
b) sites where DG Operations, Diesel filling, specialized work required
c) Specialized work and site visit once in a month required (say IP sites).
logbook shall be designed by the service provider as per his experience and requirements of this RFP and
got approved by BSNL. A softcopy of the same shall be maintained online. BSNL will provide Mobile
applications for monitoring of SLA on all technicians. It will be mandatory to install and use the BSNL app.
Activities/works under the scope of Site Up keep/Mobile infrastructure maintenance: (General scope)
1. The site upkeep maintenance activities at sites are to be carried out compulsorily once in a WEEK. The
site has to be visited for general maintenance of the site and conduct visual inspection of the site to detect
any kind of irregularity and intimate the same, take necessary action and record in logbook/in APP . BSNL
will provide a GIS log attendance APP which will be treated as proof of visit for each site.
2. Repair of Electrical fittings at sites i.e. minor faults like MCB / Switches/ Fuse/ light/ tube light/LED light, DG
changeover switch replacement, MSEDCL AC Supply cable & DC Supply Cable ( upto the equipment)
replacement etc to be carried out by agency whenever found faulty. A consolidated monthly amount shall
be payable to the SP ( service provider/successful bidder ) as comprehensive AMC for against these
electrical works. It is expected that the site will be kept without any defect in this regard. The monthly
consolidated amount will start after rectification if any at site done by SP and taken over by SP.
3. Sweeping, cleaning of site, security (to the extent of alerting any abnormal observation at the site during
visits, intimating police authorities promptly wrt any incident, ensuring functioning of lock & key. Manning at
the site for security is not expected) and upkeep of the site including all equipment, tower surroundings,
shelter/OutDoor cabinet, DG etc.
4. Periodical Bush cutting, clearing of wild growth etc in the BTS sites in open areas. All tools and cleaning
materials to be provided by the service provider(bidder).
5. Routine check of Power plant, Battery and BTS,DG Sets, free cooling systems and other equipment at site
and record the same in log book as per the instructions/periodicity given in the log book. Reporting of any
alarms/faults/any untoward incident to the concerned officer, should be done as and when the maintenance
person visits the site.
6. Cleaning of OutDoor BTS/Power plant/Node B air filter , BTS Fan tray cleaning, wherever required. Due to
heavy dust, temperature of TRXs/TRDUs of BTS Racks increases and signal strength & hardware efficiency
degrade. Hence, cleaning of all types of BTS racks & infrastructure need to be carried out once every 45
days and record of same shall be maintained . This should be done using proper tools including vacuum
cleaner and under supervision.
7. Tightening of all nuts /screws in interconnecting points of power cable from EB panel board to each
equipment, earth extension bus bars etc once in three months.
8. Prompt action generally within 1 hour and maximum 3 hrs upon receipt of instructions (by call or by SMS)
from concerned officer/ L1-cluster engineer regarding manual assistance in rectification of alarms/faults in
site. Attending to minor faults/issues like tripping of switches, manual changeover in AC units.
9. Periodically check up power plant modules power plant Control cards and replace faulty modules & Control
card with good one.Care shall be taken to ensure that all modules [as per design of the site, 150A typically]
are available in working condition in consultations with site incharge and also ensure proper charging of
battery.
10. In case of BTS outages due to card faults of BTSs /NODE Bs /or rectifier modules fault of power plant etc,
replace the faulty items with the spare module /cards available from normal spare availability location or
from nearby sites as directed. All spares will be provided by BSNL unless specified. The card/module
extraction, packing and transport shall be as per the recommended practice of the OEM/guidance of BSNL.
The removal of the RF/System modules mounted on the tower and replacing them shall be done as per the
rigger work item for which payment will be done accordingly. Faulty BTS Card/ Units need to be deposited
at designated centre as per requirement & collect repaired unit within 12 hours generally and in maximum
24 hours failing which due penalty will be applicable and delay more than that will be counted as one
instance of minor deviation.
11. Replacement of the faulty power plant modules with repaired Modules as per instructions of Site In charge
generally within 24 hours in urban and maximum within 48 hours in rural, failing which due penalty will be
applicable in rural areas is mandatory and any delay resulting in downtime of equipment because of Non
replacement of control card will be counted as major deviation.
12. In case of Mini link / OFC failure details of visual alarms are noticed, to be communicated to maintenance
incharge. Assistance to transmission media team for extension of loop, observation of alarm indicators,
giving reset etc for troubleshooting shall be done. Any BSNL OFC breakdown noticed en-route to be
intimated to site in charge for restoration of OFC fault by the concerned in-charge.
13. All BTS infrastructure related alarms need to be made functional and to be extended upto OMCR within
three months of the work order failing which penalty will be applied. Any alarm card in BTS/PP which is
faulty needs to be taken up with concerned L2 service provider for repair. Checking of the infrastructure
alarm extension ( AC main Fail , Battery Low , DG on load , low fuel , rectifier fail etc) to OMCR at least
once a month and take corrective action if necessary for its proper working.
14. The maintenance of prefab shelter includes periodic checking and corrections to ensure water and AC
leakage proofing of shelter. Strengthening/repair/replacement of any damaged part, periodic painting are
also the bidders’ responsibility. If any prefab shelter or related subsystem is declared as beyond repair by
the bidder, the same will be examined by authorized officers of BSNL and competent authority will approve
the proposal for scrapping of such prefab units. Replacement of such units will be arranged by BSNL.
Unless the scrapping proposal is approved by the competent authority, the unit is to be maintained by the
bidder.
15. The fire & smoke cum intruder detection systems installed in indoor base station sites are to be maintained
by the bidder for its proper working. Periodic checking for the proper working of these systems and
necessary repair/replacement of faulty units are to be carried out by the bidder. The bidder shall install and
maintain the fire extinguisher of CO2 in all indoor BTS sites under AMC. Periodical refilling of fire
extinguishers are to be done by the bidder.
16. Preventive checks and maintenance of Earthing & Lightning Protection systems including periodic
checking/correction of these systems to ensure that all equipment are protected against surge/lightning
related damages. This includes augmentation of the existing earthing/ lightning system including the
lightning arrester on tower where ever required, replacement of any rusted components, tightening of joints,
replacement of lightning damaged components in infra equipment/electrical circuitry including ELCBs/surge
protection devices/fuses/cables etc. The earth value is to be measured once in every six months, including
continuity check from earth pit to the earth distribution bar/equipment, and a report to be submitted.
17. Any other miscellaneous work related to the BTS site maintenance, assigned by the concerned Sub
Divisional Engineer(Mobile)/Junior Telecom Officer (Mobile) or any other officer in charge.
18. All the transportation arrangements, tools and testers like vacuum cleaner/air blower, basic tool kit with
screwdriver/spanner/tester, safety tools etc required with every cluster for conduct of above responsibilities
shall be the scope of the service provider.
19. Battery cell replacement shall be done by the vendor as & when required . This may involve rearrangement
of the cells from other sites as well, including their transportation.
20. The field staff being deployed should be provided with 2 SIMs; one from BSNL & other from private TSPs
for communication when the BTS site is down.
21. Maintaining EMF related boards (provided by BSNL) and helping in providing data for Biennial submission
of EMF Radiation.
22. It is the responsibility of the bidder to ensure the control card of PP is working properly so that batteries do
not go into deep discharge. Battery back up test on existing load should be conducted at least quarterly
and the same should be recorded in the logbook.
23. Any other activity with minor modification in RF as per guidance of BSNL.
3. Diesel Generator set ( EA ) operation scope:
1. The service provider/contractor shall ensure that the DG should be run in case of power failure. The agency
has to develop a methodology of getting information of power failure and action to start and stop EA Set
accordingly. After power failure and as per the battery voltage conditions, the firm shall make arrangements
for DG Start and stop in case auto mode operation of DG set is not functional.
2. Service providers can make arrangements for automation of manual operation of DG set at their own
expenses and system for the contract period.
3. Entering DG and MSEB readings/status in the site log book/app provided by BSNL. Report MSEB failure of
sites to concerned MSEB unit and intimate the docket no: if any, to concerned BSNL official. Coordinate with
MSEB for restoration of power and after restoration of EB power, ensure proper working of BTS /Node Bs
/PP/DG.
4. Collection of MSEB bills and submission to the officer in charge.
5. A-check of DGs including its test operation, monitoring of fuel/oil/coolant level, check leakage if any, test
operation of changeover of MSEB/DG supply etc shall be done. All alarms of DG such as Low fuel level , DG
on load shall be kept up-to-date for log verifying log book entries.
6. Running of DG sets as and when required in case of non-working of automation of DGs. Assisting in Diesel
filling, DG starting at any time of a day and night assistance in the handling of minor store items.
7. In case if the DG set is not started within prescribed time after power failure and site failure, a penalty shall
be imposed for delay in starting of DG set .
8. Log book as per Annexure – VII ( or in APP provided by BSNL) is to be maintained by the contractor site
wise. In case AMF panel is available at site with facility of required data extension, expenditure of required
sim card, modem and its interfacing with the controller will be borne by the contractor without any extra cost
to BSNL.
4. Scope & specifications of Specialized Works:
1. This includes various types of works at sites to be carried out at all types of sites with the required supervision
provided by the SP in-addition to the overall supervision by BSNL executives and includes works requiring
special skills particularly for working on heights on tower and hence will include all the necessary precautions
to be taken.
2. The specifications of activities are listed as DETAILED REQUIREMENT OF SPECIALIZED WORK and will
be paid as per the unit of works applicable as mentioned in the table below and according to the rate quoted
per unit.
3. At any instance a team, consisting of minimum 2 specialized rigger services must be available in each SSA
having more than 200 sites. However, based on the quantum of work SP can increase the rigger services to
meet the requirement and SLA.
4. SSA must award a minimum 180 units of work to SP in a quarter( 3months) and equivalent payment shall be
made to SP. Excess units ( more than 180 units ) in previous quarter shall be carry forward to next quarter but
billing can be done in the previous qtr.
5. Service Provider and SSA may assess the further requirement of a specialized workforce based on the
requirement and number of sites in SSA.
DETAILED REQUIREMENT OF SPECIALIZED WORK

SNo Description of Work with riggers Units
1 Antenna Orientation & Tilt per sector 0.5
2 Dismantling of Antenna, per antenna 0.8
3 Dismantling of Antenna Fixture, per fixture (for phase diversity antenna) 1
4 Dismantling of Antenna Fixture, per fixture (for space diversity antennae) 1.6
5 Installation of Antenna, per antenna 1
6 Fixation of Antenna Fixture, per fixture (for phase diversity antenna) 1
7 Fixation of Antenna Fixture, per fixture (for space diversity antenna) 1.5
8 Height lowering/raising of Phase Diversity Antenna along with fixture, per sector 2.2
9 Hoisting of RF Cable including connectorization, per 10 meter 0.3
10 Removing of RF Cable, per 10 meter 0.1
11 VSWR fault rectification per sector (includes reconnectorization, jumper cable change &
weather proofing) 0.8
12 Weather Proofing, per Site 0.7
13 Checking & correction of RF cable swap, per site/ replacement of SFP/OVP 0.5
14 Installation of Microwave Dish (Mini Link), per Antenna 2
15 Removing of Microwave Dish (Mini Link), per Antenna 1.5
16 Microwave Link LOS work (Per Link) including ODU replacement 1
17 ODU Replacement for Minilink, per Antenna 0.6
18 Installation of Micro BTS Equipment per unit 0.9
19 Laying of RF Cable per 10 meter for Micro BTS (50M /site) 0.2
20 Installation of Splitter including connectorization 0.2
21 Installation of Patch/Panel / Omni antenna with connectorization 0.2
22 RF Repeater Installation including Yagi / Panel Antenna & RF Cable of 25M 1
23 Wall mount antenna installation :: Fixing of wall mounting fixture, per fixture 1
24 Wall mount antenna installation::: Installation of RF cable tray for wall mounting
Antenna per 10 meter 0.4
25 Removal of honey bee/wasp nest 1.34
26 Removal of Bird nest per site 1
27 Dismantling and packing of single BTS/NodeB/eNodeB rack without ant/RF cable 4
28 Dismantling and packing of more than one BTS rack without ant/RF cable 6
29 Dismantling and packing of BTS rack with ant/RF cable 9
30 Dismantling and packing of more than one BTS rack with ant/RF cable 12
31 Installation of of single BTS rack without ant/RF cable 4
32 Installation of of more than one co located BTS rack without ant/RF cable 6
33 Installation of single BTS rack with ant/RF cable fixtures 12
34 Installation of more than one colocated BTS rack with ant/RF cable and Ant fixtures 15
35 Power Plant Installation incl handling 1.5
36 Battery Installation 200_300 AH incl handling 1.5
37 Battery Installation 400-600 AH incl handling 2
38 New Earthing at Site ( description ) 12
39 New Earthing at site ( material will be supplied by BSNL) 3
40 Removal / installation of one faulty RF module from tower and packing 1
41 Removal /installation of 9U Rack /System Module 0.5
42 Installation and setting up of Cell-On-Wheels at a given site 12
43 De-Installation and packing of Cell-On-Wheels at a given site 7
44 Transportation of Cell-On-Wheels from a given site to another : Every 50 Kms or part
thereof 6
45 Dismantling of battery bank (200-400AH) or A/C unit or servo stabilizer or power plant 1.5
or such an item in site and its packing & loading
46 Dismantling of DG of 15KVA or less at site and putting back AC supply with proper joint 3
kit and its packing & loading
47 Dismantling of existing tower foundation & removal of Steel at RTT sites and disposal 2.5
of debris from site excluding transport
48 Installation, Testing and commissioning of 10KVA/15KVA DG excluding foundation incl 4
handling
49 Installation, Testing and commissioning of 10KVA/15KVA DG excluding foundation, incl 5.5
installation material cable, lugs, glands etc. incl handling
50 Replacement of CPRI cable on tower 1
51 RCC foundation per cubic meter for BTS/PP/BATT 5.5
52 Erection/installation of runway/cable tray per meter with support (runway material will be 0.2
provided by BSNL)
53 Dismantling of a prefab shelter and loading for transportation to store 6
54 Installation of Microwave Drum type antenna up to 1.8 M diameter per antenna 5
55 De-installation/removing of Microwave Drum type antenna up to 1.8 M diameter per 5
antenna
TOTAL Please refer Note below
Note: The estimated quantity of work for the Zone is given below:-
Zone SSA Specialized works estimate [In Units]
Aurangabad 1790
Buldhana 1400
Zone-3
Jalna 1100
Total 4290
6. The rate for any work that is required to be done and it is not available in the above list can be mutually decided
by BSNL and the service provider based on the unit/units for another work requiring similar skill & effort.
7. The charges against handling, by way of loading and unloading wherever required, of items required for doing
the rigger works is deemed part of the rigger work ordered even if not explicitly stated. This is applicable even if
the work involved carrying of items to upper storeys of any building.
8. Transportation arrangement of rigger force to the sites shall be the responsibility of the SP.
Methodology of some specialized works:
The work activities listed under specialized work in table above are to be performed as per specifications
given for some of them below and as per instructions of Engineer-In-charge. The balance works in the table
shall be done as per best practices in the industry and standard, instructions of Engineer-In-charge and any
guidelines from the OEM concerned.
2.1.a. VSWR Measurement & Correction
1. Correction of VSWR to be done and proper weatherproofing to be done to avoid fault repetition. VSWR
corrective action includes tracing of VSWR fault with the help of site master, RF connector
cleaning/making, changing faulty RF jumper and cleaning of whole RF cable, in case rain water reaches
inside it.
2. Standard waterproofing material is to be provided by BSNL and applied by the contractor at the time of
VSWR correction.
3. VSWR of the corrected sector to be measured with Site Master & to be confirmed with OMCR Staff. Ideal
value of VSWR is less than 1.3
4. For the measurement of VSWR, Site Master Tool is to be arranged by the contractor.
5. Repeated VSWR faults of the same Sector/Antenna will not be treated as a new fault for the duration of
1 year from the VSWR correction date.
6. For this purpose components like faulty connectors, Surge arrester, jumpers (2 to 3 meters) and weather
proofing will be provided by BSNL or as per quoted rates by the supplier if needed by BSNL.
2.1.b. Rectification of Mini link /Radio Modem faults
1. Correction of VSWR to be done and proper weatherproofing to be done to avoid fault repetition. VSWR
corrective action includes tracing of VSWR fault with the help of site master, RF connector
cleaning/making, changing faulty RF jumper and cleaning of whole RF cable in case rain water reaches
inside it.
2. Standard waterproofing material is to be provided by BSNL and applied by the contractor at the time of
VSWR correction.
3. VSWR of the corrected sector to be measured with Site Master & to be confirmed with OMCR Staff. Ideal
value of VSWR is less than 1.3
4. For the measurement of VSWR, Site Master Tool is to be arranged by the contractor.
5. Repeated VSWR faults of the same Sector/Antenna will not be treated as a new fault for the duration of
1 year from the VSWR correction date.
6. For this purpose components like faulty connectors, Surge arrester, jumpers (2 to 3 meters) and weather
proofing will be provided by BSNL or as per quoted rates by the supplier if needed by BSNL.
7. Replacement of faulty Antenna (2G, 3G, CDMA, WIMAX, Mini Link and Radio Modem) with the same or
different type of antenna.
8. Replacement of 65 deg antenna with 33 deg Highway antenna and vice versa etc.
9. This process of antenna replacement includes Hosting & de-hosting of antenna along with fixture/ mount
if needed. Weather proofing is also included in this process. After replacement of Antenna the VSWR for
each sector should not be disturbed. Necessary tools & testers shall be arranged by service provider.
2.1.c. Addition/Removal of 2G, 3G and Mini Link (ODU Dome) Antenna Along With Fixture/Mount
1. Replacement of space Diversity Antenna with phase Diversity Antenna (along with fixture).
2.1.d. Addition/Removal of RF (Feeder) Cable at any Tower

1. Replacement of faulty RF (Feeder) cable between BTS & Antenna as & when required to rectify the fault.
2. Laying of new RF cable in case of theft or need basis & removal of damaged RF cable.
3. Replacement/laying of RF (feeder) cable includes connectors making, termination of RF cable between

Antenna & BTS and weather proofing at all required joints.
4. For this purpose connectors, Surge arrester, jumpers (2 to 3 meters) and weather proofing etc will be
provided by BSNL or as per quoted rates by the supplier if needed by BSNL.
2.1.e. Erection/installation of runway/cable tray [External Feeder cable Gantry]
1. The external gantry (cable tray for waveguide / RF feeders) should be typically made of 45x45x6 mm
angles and should be of hot dip galvanized iron material [material will be given by BSNL]. The same
should be at least 45 cm wide in order to give provision for future cables. It should be supported strongly
on a cemented base on the ground on coupled dual pipes, every 5 meters] so as to ensure proper support
for working personnel on the gantry.
2.1.f. New Earthing at Site
1. The positions of the plates should be marked out on the site and a pit not wider than necessary should
be excavated. The pit should be of 2m length x2m width x3m depth dimension. Plates and BTC wire are
connected by GI nuts and bolts. To prevent ingress of moisture and soil,the joint is made watertight by
covering with bitumen. The bend in BTC wire should not be sharp but with a radius of one meter as shown
in Annexure-B. After the earthing electrode is placed in position and all the interconnection made, the pit
should be filled up with fine ash and/or finely sieved good quality soil which should be rammed in layers
so that it is compact and cohesive. G.I. Plates-4 nos 600 x 600 x 6.5mm can be used. G I plates should
be arranged by the service provider using Hamilton tube C/B by cutting it into square shape as per the
specification. Hamilton tube C/B will be supplied by BSNL. BTC wire, pipe and other material as per
requirement shall be arranged by the service provider.
2. If multiple earths are available at site, they all shall be made common.
3. A typical lay-out diagram as per BSNL Inspection circle’s EI is as below.
2.1.g. The manpower resources deployed for execution of these specialized works shall be generally in addition
to the resources attached for cluster based site maintenance. But they shall work in coordination with
each other for the best results.
2.1.h. Payment against specialized works will be from the total units ordered based on the quantity of unit of
work as stated in the SoR for the zone and also specified in the work order which will be issued on as per
business area/SSA basis.
5. Minor electrical works related to site upkeep
1. The execution of scope described under various site activities includes minor electrical works such as
repair/replacement of MSEB service cable (pole to meter), repair/replacement of parts of LT panel/ lighting
fixtures / smoke & fire alarm system / site earthing / surge protection/ A/C unit/ free cooling system,
repair/replacement of site locks/door/ cracks in OD BTS foundation/earth chamber/tower foundation etc. The
bidder shall quote a consolidated amount as the comprehensive AMC charges against these activities against
the line item of “site electrical maintenance charges” in the schedule of requirements. Major faults like
replacement of A/C compressor etc are not under the scope of this work.
2. All the sites handed over for electrical maintenance must be rectified within one month and must be mentioned
in respective annexure by concerned incharge for billing. Sites which are not attended/rectified shall not be
qualified for the billing. The sites attended/rectified after one month, the date on which they are attended shall
be the date of start of electrical work on that site and same shall be the start date of billing for that site.
3. The shelter leakage wherever it is observed/reported is to be attended by the bidder. Electrical fittings and wirings
are to be maintained in good condition by the bidder.
6. Scope of the Base Station L1 cluster maintenance engineering service
All the outsourced sites are under scope of L1 engineering services.Every SSA must have one L1 services and at
least two L1 services shall be provided wherever more than 200 sites are outsourced in SSAs.The operational base
of L1 should be such that sites are reachable typically within a travel time of 1 hour to 2.5 hrs, a district/taluk HQ or
such a prominent place. Services of the following listed types shall be rendered. The required mobility in the form of a
dedicated vehicle of Indica type or higher shall be provided in order to deliver the listed scope of works.
1. The service delivery shall be done with required expertise to do the L1 maintenance of base stations deployed
in BSNL network which are currently of Alcatel/ZTE/Nokia makes and includes 2G/3G/4G technologies and are
likely to be upgraded by another make soon. BSNL engineers and the OEM engineers will also impart essential
training in this regard which shall absolutely be followed in letter and spirit during the delivery of the base station
L1 maintenance services.
2. It shall be ensured that every site is inspected as part of preventive maintenance once every 6 months and an
inspection report as per the checklist of BSNL shall be prepared and made available online.
3. Necessary coordination shall be done with site infra cluster maintenance service delivery teams of the service
provider so that the performance of the base stations are constantly monitored and faults are promptly detected
and attended.
4. The cleaning of fans, fans Tray/modules in base station/OD cabinet/power plant/free cooling system etc shall be
done with the support from the cluster maintenance teams with proper supervision. The solar panels, wherever
deployed, shall also be cleaned thoroughly as per respective instructions from OEMs for their optimum
performance.
5. The alarms from the OMCR shall be continuously monitored, interpreted and acted upon to achieve the service
level KPIs which are separately given.
6. Diagnosis to identify the faulty unit, collection of good unit from the point of presence of the AMC provider,
replacement of the faulty unit ( such as SM Module , RRH, FABC , SFP , OVP , fan , RF connectors, Jumpers,
FTIF, CM .CCM, Fan card , TRDU , TRCU , SUMA , TRE , TGT , ANC, AGC,RI Cable, NIC Card etc)with good
unit at the site and conduct of the tests to confirm proper working form the basic objective of this service from
the service provider.
7. Each service delivery team shall be equipped fully with tools such as laptop, basic tool kit, safety kits and
essential spares like fuse etc.
8. The KPIs such as outage, call drop rate, congestion etc shall be analysed along with BSNL team and action
planned and executed periodically so as to achieve continual improvement.
9. Any customer complaints, referred by BSNL, shall be investigated, resolved and report given within 48 hours. A
log shall be maintained centrally in the zone/circle for the same.
10. The rated RF power out at TX Port of BTS/NodeB/EnodeB/RRU shall be checked once in a year by L1 cluster
maintenance engineer. L1 maintenance engineer shall initiate corrective action immediately if there is deviation
in rated power as specified by BSNL/OEM vendor.
11. For works requiring rigger etc [for example, replacement of RF module on tower, VSWR correction, laying of
earth etc], the item will be ordered separately as per the specialized works. But, expert supervision shall be
facilitated to ensure quality of works.
12. Auditing of IP leased-In sites, once every month, to ascertain the occupancy details of the sharers and submit a
report to NWO-CM units at Pune and Nagpur. The format and details to be audited will be shared with the
successful bidder.
13. The sites which are leased out by BSNL also shall be audited from the perspective of occupancy of sharing
operators and a monthly report to be given to NWO-CM unit Pune/Nagpur. Any change detected shall be
highlighted.
14. Any requirements for new lease-outs like provisioning of circuit breakers, antennae fixtures etc shall be done
through the cluster teams etc under the contract after getting the intimation from the BSNL officers-in-charge of
lease-out NWO-CM Pune. The item works, if any, will be payable as per the approved rates whereas the stores
required will be made available by BSNL at the stores.
15. The supervision of work of other operator's team at leased out sites shall be done in order to ensure that the
work is executed as per the contract and also to ensure safety of the existing equipment.
16. Any assistance to BSNL executives for the conduct of the EMF measurement as required from time to time along
with DoT officers shall be duly rendered. The EMF meter will be made available by BSNL.
MISCELLANEOUS
1. The workers engaged by firm should maintain proper discipline and good behavior with occupants. The firm
shall remove such workers from the site whose behavior is found improper; the Executive Engineer’s decision
shall be final.
2. The agency will provide the workers with necessary Tools & Plants, Testing and safety equipment.
3. Agency has to observe all the Labour rules and regulations in force and indemnify BSNL against any claims
whatsoever, either from this clause or any other clause in the contract.
4. Firm shall issue ID card to their workforce whenever they enter premises for bonafide work. Nobody shall be
allowed entry without work and nobody will be allowed overnight stay without work. The workers should wear
proper uniform with detachable badge indicating the name of person & firm.
5. Dismantled materials shall be returned to the BSNL except those items for which the replacement is supplied
by the agency.
6. The contractor shall not sublet the work or part thereof.
7. The contractor has to keep all the units, neat and clean to avoid any accident and / or fire hazards.
8. Firm should have round the clock contact telephone number. In case of Emergency, contractor and authorized
engineer supervisor shall be available at site on short notice from Engineer -in-Charge and make all efforts to
make the situation normal at the earliest.
9. Any material used/ replaced by the Firm for the work shall have same specification. Alternate Make shall be
allowed, only after prior approval of the Engineer in charge.
Transportation of Mobile stores:

A Transportation of materials. By truck of 3MT size. Unit Cost/Rate Estimated
in INR Cost (Rs.)
1 For Distance up to 50KMs Lump sum per trip 3300
2 For each Km above the 50Kms Per Km 33
B Transportation of materials. By truck of 5MT size.
1 For Distance up to 50Kms Per Km 84
2 For distance up to 51KMs to 100Kms Per Km 80
5 For distance above 500KMS Per Km 56
C Transportation of materials. By truck of 10MT 0

size.
1 For Distance up to 50Kms Per Km 114
5 For distance above 500KMS Per Km 67
D Crane Services up to 10 Ton per Hrs 575
E Loading/ unloading of materials per ton 1 Rs 300 ground floor plus 100 extra
per storey
Total estimated cost for the contract period (18 months) in Rs.= 2,50,338/-
SECTION-4 Part A
GENERAL INSTRUCTIONS TO BIDDERS (GIB)
1.0 DEFINITIONS
(a) "The Purchaser" means the Chief General Manager, Maharashtra Telecom Circle,
Mumbai on behalf of the B.S.N.L. or any other officer working under the delegated
authority of CGM, Maharashtra Telecom Circle.
(b) "The Bidder" means the individual or company/firm who participates in this EOI and
submits its bid.
(c) "The Supplier" or “The Vendor” or “The contractor” or “Service Provider” means the
individual or firm supplying the goods & services under the contract.
(d) "The Goods" means all the equipment, machinery, and/or other materials which the
Supplier is required to supply to the Purchaser under the contract.
(e) "The Advance Purchase Order (APO) / Advance Work Order (AWO)" or “Letter of
Intent (LOI)” means the intention of Purchaser to place the Purchase order and / or Work
Order on the bidder. Conveyance of approved rates by BSNL and acceptance of approved
rates of APO / AWO / LOI by bidder shall form the contract.
(f) "The Purchase Order (P.O.) / Work Order (W.O.)" means the order placed by the
Purchaser on the Supplier signed by the Purchaser containing the good’s to be
delivered/services to be performed for various BSNL customers as per requirement from
time to time during validity of contract.
(g) "The Contract Price" means the price payable to the Supplier under the purchase order
/ work order for the full and proper performance of its contractual obligations.
(h) "Validation" / POC (Proof of concept) is a process of testing the equipment as per the
specification & customer’s Requirements for use in BSNL network. Validation/POC is
carried out at selected sites to check stability, reliability, security and compliance to
technical specification.
(i) "Telecom Service Provider" means any Telecom operator in India, who is licensed by the
Department of Telecommunications (DOT), Government of India to provide telecom
services to the general public or to the other DOT licensed Telecom operators. "Telecom
Service Provider" also refers to any Telecom operator in other countries providing
telecom services to general public of that country or to other telecom operators of the
same country.
(j) “Successful Bidder(s)” means the bidder(s) to whom work in this EOI is awarded.
(k) “BID VALIDITY PERIOD” is the duration during which BSNL will convey its intention to
procure tendered material / services by way of issue of Advance Purchase Order/Advance
work order / letter of Intent.
(l) The term 'GST Act' shall include Central Goods and Service Tax Act, 2017( CGST), State
Goods and Service Tax Act,2 017( SGST)' . Integrated Goods and Service Tax Act, 2017(
IGST), Union Territory Goods and Service Tax Act, 2017( UTGST), Rules and any other
GST related legislation in India.
(m) For the purpose of this agreement, the term ’GST' shall include Central Goods and Service
Tax Act, 2017(CGST), State Goods and Service Tax Act,2017( SGST),Integrated Goods and
Service Tax Adt,2 017( IGST), Union Territory Goods and Service Tax Act, 2017( UTGST)
and any other taxes levied under the GST related le gelation India, as may be applicable.
2.0 ELIGIBILITY CONDITIONS:
2.1 Kindly refer to Clause-4 of Section – 1, Part A i.e. detailed NIT.
3.0 COST OF BIDDING
Registered & Corporate Office: Bharat Sanchar Bhavan, H. C. Mathur Lane, Janpath, New Delhi-1
www.bsnl.co.in
Page 26 of 116
3.1 The bidder shall bear all costs associated with the preparation and submission of the bid.
The Purchaser will, in no case, be responsible or liable for these costs, regardless of the
conduct or outcome of the bidding process.
4.0 DOCUMENTS REQUIRED
4.1 The goods required to be supplied; bidding procedures and contract terms and conditions
are prescribed in the Bid Documents. The contents of the Bid documents are specified in
the covering letter.
4.2 The Bidder is expected to examine all instructions, forms, terms and specifications in the
Bid Documents and clarifications/ amendments/ addenda, if any. Failure to furnish all
information required as per the Bid Documents or submission of the bids not substantially
responsive to the Bid Documents in every respect will be at the bidder's risk and may
result in rejection of the bid.
4.3 Any alterations/modifications in the downloaded copy of the EOI document will lead to
rejection of Bid, in case it is detected prior to finalization of EOI, however, after EOI
finalization or signing of contract, if any deviation is found or dispute is raised, the terms
and conditions as contained in printed Bid document shall prevail.
5.0 CLARIFICATION OF BID DOCUMENTS

5.1. A prospective bidder, requiring any clarification on the Bid Documents shall notify the
Purchaser in writing by Email of the Purchaser as indicated in the invitation of Bid. The
Purchaser shall respond in writing to any request for the clarification of the Bid
Documents, which it receives within FIVE days from the date of the publishing of NIT.
Copies of the query (without identifying the source) and clarifications by the Purchaser
shall be posted on website www.etenders.gov.in/etenders/app for information of
bidders.
5.2 Any clarification issued by BSNL in response to query raised by prospective bidders shall
form an integral part of bid documents and shall amount to an amendment of the relevant
clauses of the bid documents.
6.0 AMENDMENT OF BID DOCUMENTS
6.1 The Purchaser may, for any reason, whether at its own initiative or in response to a
clarification requested by a prospective bidder, may modify bid documents by
amendments prior to the date of submission of Bids with due notification to prospective
bidders.
6.2 The amendments shall be posted on e-tendering portal (www.etenders.gov.in) to all
prospective bidders and these amendments will be binding on them.
6.3 In order to afford prospective bidders a reasonable time to take the amendment into
account in preparing their bids, the purchaser may, at its discretion, extend the deadline
for the submission of bids suitably.
7.0 DOCUMENTS COMPRISING THE BID
The bid prepared by the bidder shall ensure availability of the following components:
(a) Documentary evidence establishing that the bidder is eligible to bid and is qualified to
perform the contract if its bid is accepted in accordance with the clause 2 & 10.
(b) Bid Security furnished in accordance with clause 12 & cost of the EOI document paid, if
applicable.
www.bsnl.co.in
Page 27 of 116
(c) A Clause by Clause compliance as per clause 11.2 (c).
(d) A Bid form and price schedule completed in accordance with clause 8 & 9.
8.0 BID FORM
8.1 The bidder shall complete the bid form and appropriate Price Schedule furnished in the
Bid Documents, indicating the goods to be supplied / services to be performed with brief
description of the goods, services, quantity and prices as per section- 9.
9.0 (Deleted)
10.0 DOCUMENTS ESTABLISHING BIDDER'S ELIGIBILITY AND QUALIFICATION
10.1 Documents as listed in clause-3 of section-2 are to be submitted towards eligibility.
10.2 (Not applicable)

10.6. (Not applicable)
11. 0 DOCUMENTS ESTABLISHING GOODS’ CONFORMITY TO BID DOCUMENTS
11.1 Pursuant to clause 7, the bidder shall furnish, as part of its bid, documents establishing the
conformity of its bid to the Bid Documents of all goods and services which he proposes to
supply under the contract.
11.2. The documentary evidences of the "goods and services" conformity to the Bid Documents
may be, in the form of literature, drawings, data etc. and the bidder shall furnish:
(a) a detailed description of goods with essential technical and performance characteristics;
(b) (deleted)
(c) A clause-by-clause compliance on the purchaser's Technical Specifications and
Commercial Conditions demonstrating substantial responsiveness to the Technical
Specifications and Commercial Conditions. In case of deviations, a statement of the
deviations and exception to the provision of the Technical Specifications and Commercial
Conditions shall be given by the bidder.
11.3 For the purpose of compliance to be furnished pursuant to the clause11.2(c) above, the
bidder shall note that the standards for the workmanship, material and equipment and
reference to the brand names or catalogue number, designated by the Purchaser in its
Technical specifications are intended to be descriptive only and not restrictive.
12.0 BID SECURITY / EMD

12.1 The bidder shall furnish, as part of its bid, a bid security as mentioned in Section-1(DNI
EOI).
12.2 The MSE (Micro and Small Units) bidders are exempted from payment of bid security:
a) A proof regarding valid registration with body specified by Ministry of Micro, Small &
Medium Enterprise for the tendered items/ works will have to be attached along with the bid.
b) The enlistment certificate issued by MSME should be valid on the date of opening of EOI.
c) MSE unit is required to submit its monthly delivery schedule.
d) If a vendor registered with body specified by Ministry of Micro, Small & Medium Enterprise
claiming concessional benefits and fails to accept AWO & submit required performance
security or is awarded work by BSNL and subsequently fails to obey any of the contractual
www.bsnl.co.in
Page 28 of 116
obligations, he will be debarred from any further work/ contract by BSNL for one year from
the date of issue of such order.
12.3 (i) The bid security is required to protect the purchaser against the risk of bidder's
conduct, which would warrant the forfeiture of bid security pursuant to Para 12.7.
(ii) The bid security shall be in the form of a Bank Guarantee issued by a Nationalized/Scheduled
Bank in favour of the Purchaser, valid for a period of 180 days from the date of EOI
opening. However, in cases where bidder is not in a position to submit the BG for
whatever reason, Crossed Demand Draft / Pay Order drawn in favour of “ AO (F&A),
BSNL” submitted shall also be acceptable, but no interest shall be payable.
12.4. A bid not secured in accordance with Para 12.1 & 12.2 shall be rejected by the Purchaser
being non-responsive at the bid opening stage and archived unopened on e-tender portal
for EOIs.
12.5 The bid security of the unsuccessful bidder will be discharged/ returned as promptly as
possible and within 30 days of finalization of the EOI or expiry of the period of the bid
validity period prescribed by the purchaser pursuant to clause 13.
12.6 The successful bidder's bid security will be discharged upon the bidder's acceptance of the
Advance Purchase Order (APO) satisfactorily in accordance with Clause 27 (given below)
and furnishing the performance security.
12.7 The bid security may be forfeited:
a) If the bidder withdraws or amends its bid or impairs or derogates from the bid in any
respect during the period of bid validity specified by the bidder in the bid form or
extended subsequently; or
b) If the bidder does not accept the APO/ AWO ( Advance work order ) / LOI and/ or does not
submit PBG & sign the contract/ agreement in accordance with clause 28.
12.8 The bidder has to submit the bid security for the items quoted as per DNI EOI in Section-
1 (except MSE bidders).
13.0 PERIOD OF VALIDITY OF BIDS
13 .1 Bid shall remain valid for period specified in clause 2 of section -2 (EOI Information). A
bid valid for a shorter period shall be rejected by the purchaser being non-
responsive.
Note: In case, the date of opening of the EOI is postponed due to any reason and
the bidder has already prepared BG towards Bid Security, in such cases, BG
validity as per earlier EOI opening date would be acceptable.
13.2 In exceptional circumstances, the purchaser may request the consent of the bidder for an
extension to the period of bid validity. The request and the response thereto shall be made
in writing. The bid security provided under clause 12 shall also be suitably extended. The
bidder may refuse the request without forfeiting its bid security. A bidder accepting the
request and granting extension will not be permitted to modify its bid.
13.3 Placement of Advance Work Order (AWO) / LOI within bid validity period
shall constitute the intention of Purchaser to procure the tendered
material/services. Regular W.O. (work order) will be issued after
unconditional acceptance of A.W.O. by bidder along with submission of
Performance Bank Guarantee. Work order (W.O.) need not be issued within
the bid validity period.
14.0 FORMAT AND SIGNING OF BID
www.bsnl.co.in
Page 29 of 116
14.1. The bidder shall submit his bid, online complying all eligibility conditions, other terms
and conditions of EOI document to be read along with the clarifications and amendments
issued in this respect. All the documents must be authenticated, using Digital Signature ,
by the authorized person. The letter of authorization shall be indicated by written power
of attorney accompanying the bid.
Note:- The Purchaser may ask the bidder(s) to supply, besides original bid, additional copy of
bids as required by him.
14.2. The bid shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the bidder in which case such corrections shall be signed by the
person or persons signing the bid. All pages of the original bid, except for un-amended
printed literatures, shall be digitally signed by the person or persons signing the bid.
14.3 Power of Attorney
(a) The power of Attorney should be submitted and executed on the non-judicial stamp
paper(as per format at 7(F) of Section-7) of appropriate value as prevailing in the
concerned states(s) and the same be EITHER attested by a Notary public OR registered
before Sub-registrar of the state(s) concerned.
(b) The power of Attorney be executed by a person who has been authorized by the Board of
Directors of the bidder in this regard, on behalf of the Company/ institution/ Body
corporate. Copy of Board resolution / authorization shall also be submitted along with
POA.
(c) In case of the bidder being a firm, the said Power of Attorney should be executed by all the
partner(s) in favour of the said Attorney.
(d) Attestation of the specimen signatures of authorized signatory by the Company’s/ firm’s
bankers shall be furnished. Name, designation, Phone number, mobile number, email
address and postal address of the authorized signatory shall be provided.
(e) In case the representative of bidder company, who uploads the documents on e-tender
portal using his Digital Signature Certificate (DSC), is different from the authorised
signatory for the bid (Power of Attorney holder) then the representative who uploads the
documents on e-tender portal using DSC issued in his name, shall also be made as one of
the Power of Attorney holder by the bidder Company, in addition to the authorised
signatory for the bid.
15.0 SEALING AND MARKING OF BIDS
15.1 The bid should be submitted as per Clause 3 of Section 2(EOI information).
15.1.1 The bids shall be submitted under
Single Stage Bidding & Two Electronic Envelope System
The details of sealing & marking of bids in this case is given below:
15.1.2 In Single stage bidding & two electronic envelopes system, the bidder shall submit as per
Clause 3 of Section-2.
15.2 (a) The envelope, containing Offline documents mentioned in clause 4.2 of Section-4 Part-C shall
be sealed properly by the bidder and addressed to:
The Asstt. General Manager (CPC – I)
O/o the Chief General Manager, Maharashtra Telecom Circle,
1st Floor, D wing, BSNL Admin Building, Juhu Road,
Santacruz (W), Mumbai-400054.
Tel No. : 022 – 26600952
E-mail: agmmmmh@bsnl.co.in.
www.bsnl.co.in
Page 30 of 116
(b) The envelope shall bear the name of the EOI, the EOI number and the words 'DO NOT
OPEN BEFORE' (due date & time).
c) The inner and outer envelopes shall indicate the name and complete postal address of the
bidder to enable the purchaser to return the bid unopened in case it is declared ‘LATE’.
d) The envelope containing all above offline documents shall be sealed properly by the
bidder and shall be delivered on or before due Date & Time of submission of bid as
specified in DNI EOI(Section-1 Part-A) to above said address mentioned in clause 15.2(a).
e) The envelope should be deposited in the EOI box available at the O/o AGM (CPC – I),O/o
the Chief General Manager, Maharashtra Telecom Circle, 1st Floor, D wing, BSNL
Admin Building, Juhu Road, Santacruz (W), Mumbai-400054 or sent by Registered
Post/Speed Post or delivered in person on the above mentioned address (in clause
15.2(a) above). The responsibility for ensuring that outstation envelope is delivered in
time shall rest with the bidder. The Purchaser shall not be responsible if the bids are
delivered elsewhere.
f) Venue of EOI Opening: The EOI will be opened online in the chamber of AGM (CPC –
I), O/o the Chief General Manager, Maharashtra Telecom Circle, 1st Floor, D
wing, BSNL Admin Building, Juhu Road, Santacruz (W), Mumbai-400054 on
the date & time specified in NIEOI.
If due to administrative reasons, the venue of Bid opening is changed, it will be displayed
prominently at venue and notice board on 1st Floor, D wing, BSNL Admin Building,
Juhu Road, Santacruz (W), Mumbai-400054 and also on web site
www.etenders.gov.in
15.3 If offline documents are not delivered within the stipulated time i.e. up to
5 days from the bid submission end date, the bid shall be rejected.
16. SUBMISSION OF BIDS
16.1 Bids must be submitted online on e-tender portal www.etenders.gov.in and offline
documents (Bid Cost, EMD, POA, Banks attestation of Signature of Bidder, etc.) by the
bidders at the address specified under clause 15.2, not later than given date & time of
submission as specified in DNI EOI Section-1 Part -A .
16.2 The Purchaser may, at its discretion, extend this deadline for the submission of bids by
amending the Bid Documents in accordance with clause 6 in which case all rights and
obligations of the purchaser and bidders previously subject to the deadline will thereafter
be subjected to the extended deadline.
16.3 The bidder shall submit its bid offer against a set of bid documents purchased by him for
all or some of the systems/ equipment as per requirement of the Bid Documents. He may
include alternate offer, if permissible as per the bid. However, not more than one
independent and complete offer shall be permitted from the bidder.
17.0 LATE BIDS
17.1 No bid shall be accepted either online by E-Tender Portal or offline document by
the purchaser after the specified deadline for submission of bids prescribed by the
purchaser pursuant to clause 16.
18 MODIFICATION AND WITHDRAWAL OF BIDS
www.bsnl.co.in
Page 31 of 116
18 .1 The bidder may modify, revise or withdraw his bid after submission prior to deadline
prescribed for submission of bid.
18.2 The bidder’s modification, revision or withdrawal shall have to be online and digitally
authenticated as per clause 15.
18.3 Subject to clause 20, no bid shall be modified subsequent to the deadline for submission
of bids.
19.0 OPENING OF BIDS BY PURCHASER
19.1 The purchaser shall open bids online in the presence of the authorized representatives of
bidders physically present who chose to attend, at time & date specified in DNI EOI
(Section-1) on due date.
The bidder's representatives, who are present, shall sign in an attendance register.
Authority letter to this effect shall be submitted by the authorized representatives of
bidders before they are allowed to participate in bid opening (A Format is given in
enclosed in Section-7 C).
19.2 A maximum of one representatives of any bidder shall be authorized and permitted to
attend the bid opening.
19.3 For sequence & procedural details of opening of Bid, please refer Clause 6 of
Section-4 Part-C.
19.4 The date fixed for opening of bids, if subsequently declared as holiday by the
BSNL/submission of bid is not possible due to unavoidable circumstances , the bid will be
opened on the following working day, time and venue remaining unaltered unless the
revised date of opening of bids is notified before opening of EOI.
20.0 CLARIFICATION OF BIDS
20.1 To assist in the examination, evaluation and comparison of bids, the purchaser may, at
its discretion ask the bidder for the clarification of its bid. The request for the clarification
and the response shall be in writing. However, no post bid clarification at the initiative
of the bidder shall be entertained.
20.2 If any of the documents, required to be submitted along with the technical bid is found
wanting, the offer is liable to be rejected at that stage. However the purchaser at its
discretion may call for any clarification regarding the bid document within a stipulated
time period. In case of non compliance to such queries, the bid will be out rightly rejected
without entertaining further correspondence in this regard.
21.0 (Refer Clause 1 of Section-4 Part-B)
22.0 (Refer Clause 2 of Section-4 Part-B)
23.0 CONTACTING THE PURCHASER
23.1 Subject to Clause 20, no bidder shall try to influence the Purchaser on any matter relating
to its bid, from the time of the bid opening till the time the contract is awarded.
23.2 Any effort by a bidder to modify its bid or influence the purchaser in the purchaser's bid
evaluation, bid comparison or contract award decision shall result in the rejection of the
bid.
24.0 PLACEMENT OF ORDER / AWARD OF WORK
24.1 After evaluation of financial proposals (bids), BSNL shall prepare a separate list of Bidders
arranged in increasing order of their evaluated prices starting from the lowest against
www.bsnl.co.in
Page 32 of 116
this EOI (i.e. L1, L2, L3 and so on), for the purpose of awarding work. The BSNL reserves
the right to counter offer against the quoted price by any bidder.
24.2 L1 shall be considered for awarding of complete work.
24.3 DELETED.
24.4 DELETED.
24.5 DELETED
24.6 DELETED
25. DELETED
26. BSNL'S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS
BSNL reserves the right to accept or reject any bid, and to annul the bidding process and
reject all bids, at any time prior to award of contract without assigning any reason
whatsoever and without thereby incurring any liability to the affected bidder or bidders
on the grounds of BSNL’s action.
27. ISSUE OF ADVANCE WORK ORDER (AWO):
27.1 The issue of Advance Work Order shall constitute the intention of BSNL to enter into
contract with the bidder.
27.2 The bidder shall within 14 days of issue of the Advance Work Order, give its acceptance
along with performance security in conformity with the proforma provided with the bid
document at Section-7B. The Bidder shall also sign an agreement (framed on the terms
and conditions of the EOI by BSNL to be made available to the bidder along with Advance
Work Order, within this period after submission of the performance security
27.3 Deleted.
27.4 In case of non-acceptance of AWO by the L1 bidder, the EOI shall be cancelled.
Action will be taken to forfeit the EMD of the L1 bidder as per clause 12.7 of
Section-4 Part-A.
28. SIGNING OF CONTRACT
28.1 Bidder shall submit unconditional acceptance of approved rates as contained in AWO /
LOI along with agreement duly signed by authorized signatory on non-judicial stamp
paper of appropriate value and performance security for amount & validity specified in
AWO / LOI.
28.2 Upon the successful bidder furnishing performance security pursuant to clause 27& 28,
the Purchaser shall discharge the bid security in pursuant to clause 12, except in case of
L-1 bidder, whose EMBG/ EMD shall be released only after finalization of ordering of
complete tendered quantity in pursuance to clause no. 24.4 & 27.3 of this section.
29. ANNULMENT OF AWARD

Failure of the successful bidder to comply with the requirement of clause 27 & 28 shall
constitute sufficient ground for the annulment of the award and the forfeiture of the bid
security in which event the Purchaser may make the award to any other bidder at the
discretion of the purchaser or call for new bids.
30. Not Applicable
31. REJECTION OF BIDS
31.1 While all the conditions specified in the Bid documents are critical and are to be complied,
special attention of bidder is invited to the following clauses of the bid documents. Non-
compliance of any one of these shall result in outright rejection of the bid.
www.bsnl.co.in
Page 33 of 116
a) Clauses 12.1, 12.3(ii)& 13.1 of Section- 4 Part A: The bids will be rejected at opening stage
if Bid security is not submitted as per Clauses 12.1 & 12.3(ii) and bid validity is less than
the period prescribed in Clause 13.1 mentioned above.
b) Clause 2 & 10 of Section-4Part A: If the eligibility condition as per clause 2 of Section 4
Part A is not met and/ or documents prescribed to establish the eligibility as per Clause
10 of section 4 Part A are not enclosed, the bids will be rejected without further evaluation.
c) Section-3 Part B: If clause-by-clause compliance or statement of deviation as prescribed
are not given, the bid will be rejected at the stage of primary evaluation.
d) While giving compliance to Section-5 Part A, General Commercial conditions, Section-4
Part B, Special Instructions to Bidders, Section-5B Special (Commercial) Conditions of
Contract and Section-3 Technical Specifications ambiguous words like
"Noted", "Understood", “Noted & Understood" shall not be accepted as complied.
Mere "Complied" will also be not sufficient, reference to the enclosed documents showing
compliances must be given.
e) Section-9 Price Schedule: Prices are not filled in as prescribed in price schedule.
31.2 Before outright rejection of the Bid by Bid-opening team for non-compliance of any of the
provisions mentioned in clause 31.1(a), 31.1(b) of Section-4 PartA, the bidder company is
given opportunity to explain their position, however if the person representing the
company is not satisfied with the decision of the Bid opening team, he/they can submit
the representation to the Bid opening team immediately but in no case after closing of the
EOI process with full justification quoting specifically the violation of EOI condition if any.
31.3 Bid opening team will not return the bids submitted by the bidders on the date of EOI
opening even if it is liable for rejection and will preserve the bids in sealed cover as
submitted by taking the signatures of some of the desirous representatives of the
participating bidder/companies present on the occasion.
31.4 The in-charge of Bid opening team will mention the number of bids with the name of the
company found unsuitable for further processing on the date of EOI opening and number
of representations received in Bid opening Minutes and if Bid opening team is satisfied
with the argument of the bidder/company mentioned in their representation and feel that
there is prima-facie fact for consideration, the in-charge of the bid opening team will
submit the case for review to Officer competent to approve the EOI as early as possible
preferably on next working day and decision to this effect should be communicated to the
bidder company within a week positively. Bids found liable for rejection and kept
preserved on the date of EOI opening will be returned to the bidders after issue of P.O.
against the instant EOI.
31.5 If the reviewing officer finds it fit to open the bid of the petitioner, this should be done by
giving three (working) days notice to all the participating bidders to give opportunity to
participants desirous to be present on the occasion.
32. ACTION BY BSNL AGAINST BIDDER(S)/ VENDOR(S) IN CASE OF DEFAULT.
In case of default by Bidder(s)/ Vendor(s) such as
a) Vendor does not Start the activity in time;
b) Vendor does not perform satisfactory in the field in accordance with the specifications;
c) Or any other default whose complete list is enclosed in Appendix-1.
Purchaser will take action as specified in Appendix-1 of this section.
33. Clause deleted.
www.bsnl.co.in
Page 34 of 116
34. NEAR-RELATIONSHIP CERTIFICATE
34.1. The bidder should give a certificate that none of his/ her near relative, as defined below,
is working in the units where he is going to apply for the EOI. In case of proprietorship
firm certificate will be given by the proprietor. For partnership firm certificate will be
given by all the partners and in case of limited company by all the Directors of the
company excluding Government of India/ Financial institution nominees and
independent non-Official part time Directors appointed by Govt. of India or the Governor
of the state and full time Directors of PSUs both state and central. Due to any breach of
these conditions by the company or firm or any other person the EOI will be cancelled and
Bid Security will be forfeited at any stage whenever it is noticed and BSNL will not pay
any damage to the company or firm or the concerned person.
34.2. The Company or firm or the person will also be debarred for further participation in the
concerned unit.
34.3 The near relatives for this purpose are defined as:-
(a) Members of a Hindu undivided family.
(b) They are husband and wife.
(c) The one is related to the other in the manner as father, mother, son(s) & Son's wife
(daughter in law), Daughter(s) and daughter's husband (son in law), brother(s) and
brother's wife, sister(s) and sister's husband (brother in law).
34.4. The format of the certificate is given in Section 6 (B).
35. VERIFICATION OF DOCUMENTS AND CERTIFICATES:
The bidder will verify the genuineness and correctness of all documents and certificates,
including experience/performance certificates, issued either by the BSNL or any other
firm / associate before submitting them in the bid. The onus of proving genuineness of the
submitted documents would rest with the bidder. The verification of all bid documents
submitted online shall be done at the time of issue of A.W.O (Advance Work Order) before
issue of W.O (Work Order).
As per requirement of the EOI’s conditions, if any document / paper / certificate
/Declaration / undertaking submitted by the participant bidder is found to be false /
fabricated / tempered / manipulated at any stage during bid evaluation or award of
contract, then the bid security (EMD) of the bidder would be forfeited and the bidder
would be disqualified from the EOI. Action would also be taken for banning of business
dealing with the defaulting firm. In case contract has already awarded to the bidder, then
PBG would be forfeited and the contract would be rescind / annulled and BSNL would be
at liberty to procure the ordered goods and services from any other source at the risk and
cost of the defaulting bidder. Action would also be taken for banning business dealing with
the defaulting firm.
.
36. Security Clause as per latest guidelines and requirement
Mandatory Licensing requirements with regards to security related concerns issued by
the Government of India from time-to-time shall be strictly followed.
www.bsnl.co.in
Page 35 of 116
APPENDIX-1 TO SECTION-4 PART-A
S. Defaults of the bidder / vendor. Action to be taken
No.
A B C
1(a) Submitting fake / forged
a) Bank Instruments with the bid to meet terms &
condition of tender in respect of tender fee and/
or EMD;
b) Certificate for claiming exemption in respect i) Rejection of tender bid of respective Vendor.
of tender fee and/ or EMD; ii) Banning of business for 3 years which implies barring further
and detection of default at any stage from dealing with the vendor for procurement of Goods & Services
receipt of bids till award of APO/ AWO issue of including participation in future tenders invited by BSNL for 3
PO/WO. years from date of issue of banning order.
iii) Termination/ Short Closure of PO/WO, if issued. This implies
c) Submitting fake / forged documents towards non-acceptance of further supplies / work & services except to
meeting eligibility criteria such as experience make the already received material work/ complete work in hand.
capability, supply proof, registration with Goods
and Services Tax, Income Tax departments etc
and as supporting documents towards other
terms & conditions with the bid to meet terms &
condition of tender.
Note 1:- However, in this case the performance guarantee if alright will not be forfeited.
Note 2:- Payment for already received supplies/ completed work shall be made as per terms & conditions of PO/
WO.
1(b) Submitting fake / forged documents towards
meeting eligibility criteria such as experience
capability, supply proof, registration with Sales
Tax, Income Tax departments etc and as
supporting documents towards other terms &
conditions with the bid to meet terms & condition
of tender :
(i) If detection of default is prior to award of i) Rejection of Bid &

APO / AWO ii) Forfeiture of EMD.
iii) Banning of business for up to 3 years which implies that
barring further dealing with the vendor for procurement of Goods
& Services including participation in future tenders invited by
BSNL for up to 3 years from date of issue of banning order.
www.bsnl.co.in
Page 36 of 116
(ii) If detection of default after issue of APO but i) Cancellation of APO /AWO
S. before receipt of PG/ SD (DD,BG etc.) ii) Rejection of Bid &
No. iii) Forfeiture of EMD.
iv) Banning of business for up to 3 years which implies that
(iii) If detection of default after receipt of PG/ SD i) Cancellation of APO / AWO

(DD,BG etc.) . ii) Rejection of Bid &
iii) Forfeiture of PG/ SD.
However on realization of PG/ SD amount, EMD, if not already
released shall be returned.
(iv) If detection of default after issue of PO/ WO i) Termination/ Short Closure of PO/WO and Cancellation of APO
/ AWO
ii) Rejection of Bid &
iii) Forfeiture of PG/ SD.
However on realization of PG/ SD amount, EMD, if not released
shall be returned.
Note 3:- However, settle bills for the material received in correct quantity and quality if pending items do not affect
working or use of supplied items.
Note 4:- No further supplies are to be accepted except that required to make the already supplied items work.
Defaults of the bidder / vendor Action to be taken.
2 If vendor or his representative uses violent/ coercive
means viz. Physical / Verbal means to threatens
BSNL Executive / employees and/ or obstruct him
from functioning in discharge of his duties &
responsibilities for the following :
Banning of business for 3 years which implies Barring further
a) Obstructing functioning of tender opening dealing with the vendor for procurement of Goods & Services
executives of BSNL in receipt/ opening of tender bids including participation in future tenders invited by BSNL for 3
from prospective Bidders, suppliers/ Contractors. years from date of issue of banning order.
b) Obstructing/ Threatening other prospective

bidders i.e. suppliers/ Contractors from entering
the tender venue and/ or submitting their tender
bid freely.
www.bsnl.co.in
Page 37 of 116
3 Non-receipt of acceptance of APO/ AWO and Forfeiture of EMD.
SD/ PG by L-1 bidder within time period
specified in APO/ AWO.
4.1 Failure to supply and/ or Commission the i) Termination of PO/ WO.
equipment and /or execution of the work at all ii) Under take purchase/ work at the risk & cost of defaulting
even in extended delivery schedules, if granted vendor.
against PO/ WO. iii) Recover the excess charges if incurred from the PG/ SD and
outstanding bills of the defaulting Vendor.
4.2 Failure to supply and/ or Commission the i) Short Closure of PO/ WO to the quantity already received by
equipment and /or execution of the Work in full and/ or commissioned in BSNL and/ or in pipeline provided the
even in extended delivery schedules, if granted same is usable and/or the Vendor promises to make it usable.
against PO/ WO. ii) Under take purchase/ work for balance quantity at the risk &
cost of defaulting vendor.
iii) Recover the excess charges if incurred from the PG/ SD and
outstanding bills of the defaulting Vendor.
5.1 The supplied equipment does not perform i) If the material is not at all acceptable, then return the non-
satisfactory in the field in accordance with the acceptable material (or its part) & recover its cost, if paid, from the
specifications mentioned in the PO/ o/s bills/ PG/ SD.
WO/Contract. OR ii) If the material is inducted in network & it is not possible to
return it and/ or material is acceptable with degraded
performance, the purchaser may determine the price for degraded
equipment (Financial penalty = Price – price determined for
degraded equipment) himself and/ or through a committee.
Undertake recovery of financial penalty from outstanding dues of
vendor including PG/ SD.
5.2 Major quality problems (as established by a joint i) If the material is not at all acceptable, then return the non-
team / committee of User unit(s) and QA Circle) acceptable material (or its part) & recover its cost, if paid, from the
/ performance problems and non-rectification of o/s bills/ PG/ SD;
defects (based on reports of field units and QA OR
circle). ii) If the material is inducted in network & it is not possible to
return it and/ or material is acceptable with degraded
performance, the purchaser may determine the price for degraded
equipment (Financial penalty = Price – price determined for
degraded equipment) himself and/ or through a committee.
vendor including PG/ SD;
and
iii) Withdrawal of TSEC/ IA issued by QA Circle.
6 Submission of claims to BSNL against a i) Recovery of over payment from the outstanding dues of Vendor
contract including EMD/ PG & SD etc. and by invoking ‘Set off’ clause 21
(a) for amount already paid by BSNL . of Section 5 Part A or by any other legal tenable manner.
(b) for Quantity in excess of that supplied by ii) Banning of Business for 3 years from date of issue of banning
Vendor to BSNL. order or till the date of recovery of over payment in full, whichever
c) for unit rate and/ or amount higher than that is later.
approved by BSNL for that purchase.
Note 5:-The claims may be submitted with or without collusion of BSNL Executive/ employees.
www.bsnl.co.in
Page 38 of 116
Note 6:-This penalty will be imposed irrespective of the fact that payment is disbursed by BSNL or not.
7 Network Security/ Safety/ Privacy:- If the vendor i) Termination of PO/ WO.

tampers with the hardware, software/ firmware ii) Banning of business for 3 years which implies barring further
or in any other way that dealing with the vendor for procurement of Goods & Services
including participation in future tenders invited by BSNL for 3
a) Adversely affects the normal working of years from date of issue of banning order. iii) Recovery of any
BSNL equipment(s) and/ or any other TSP loss incurred on this account from the Vendor from its PG/ SD/
through BSNL. O/s bills etc.
iv) Legal action will be initiated by BSNL against the Vendor if
b) Disrupts/ Sabotages functioning of the BSNL required.
network equipments such as exchanges,
BTS, BSC/ MSC, Control equipment
including IN etc., transmission equipments
but not limited to these elements and/ or any
other TSP through BSNL.
c) tampers with the billing related data/

invoicing/ account of the Customer/ User(s)
of BSNL and/ or any other TSP(s).
d) hacks the account of BSNL Customer for

unauthorized use i.e. to threaten others/
spread improper news etc.
e) undertakes any action that affects/
endangers the security of India.
8 If the vendor is declared bankrupt or insolvent or i) Termination/ Short Closure of the PO/ WO.
its financial position has become unsound and in ii) Settle bills for the quantity received in correct quantity and
case of a limited company, if it is wound up or it quality if pending items do not affect working or use of supplied
is liquidated. items.
iii) No further supplies are to be accepted except that required to
make the already supplied items work.
iv) In case of turnkey projects, If the material is commissioned and
is usable without any degradation of performance, then settle bills
for the acceptable equipment/ material (or its part).
v) In case of turnkey projects, if the material is inducted in
network & it is not possible to return it and/ or material is
acceptable with degraded performance, the purchaser may
determine the price for degraded equipment (Financial penalty =
Price – price determined for degraded equipment) himself and/ or
through a committee.
www.bsnl.co.in
Page 39 of 116
9 In the event of the vendor, its proprietor, i) Termination/ Short Closure of the PO/ WO.
Director(s), partner(s) is / are convicted by a ii) Settle bills for the material received in correct quantity and
Court of Law following prosecution for offences quality if pending items do not affect working or use of supplied
involving moral turpitude in relation to the items.
business dealings. iii) No further supplies are to be accepted except that required to
make the already supplied items work.
iv) In case of turnkey projects, If the material is commissioned and
is usable without any degradation of performance, then settle bills
for the acceptable equipment/ material (or its part).
v) In case of turnkey projects, If the material is inducted in
network & it is not possible to return it and/ or material is
acceptable with degraded performance, the purchaser may
determine the price for degraded equipment (Financial penalty =
Price – price determined for degraded equipment) himself and/ or
through a committee.
10 If the vendor does not return/ refuses to return i) Take action to appoint Arbitrator to adjudicate the dispute.
BSNL’s dues:
a) inspite of order of Arbitrator. i) Termination of contract, if any.
ii) Banning of business for 3 years which implies barring further
dealing with the vendor for procurement of Goods & Services
including participation in future tenders invited by BSNL from date
of issue of banning order or till the date by which vendor clears the
BSNL’s dues, whichever is later.
iii) Take legal recourse i.e. filing recovery suite in appropriate
court.
b) inspite of Court Orders. i) Termination of contract, if any.

ii) Banning of business for 3 years which implies barring further
dealing with the vendor for procurement of Goods & Services
including participation in future tenders invited by BSNL from date
of issue of banning order or till the date by which vendor clears the
BSNL’s dues, whichever is later.
11 If the Central Bureau of Investigation/ Take Action as per the directions of CBI or concerned department.
Independent External Monitor (IEM) / Income
Tax/Goods and Services Tax / Custom
Departments recommends such a course
12 The following cases may also be considered for

Banning of business:
(a) If there is strong justification for believing that
the proprietor, manager, MD, Director, partner,
employee or representative of the vendor/
supplier has been guilty of malpractices such as
bribery, corruption, fraud, substitution of tenders,
www.bsnl.co.in
Page 40 of 116
interpolation, misrepresentation with respect to i) Banning of business for 3 years which implies Barring further
the contract in question. dealing with the vendor for procurement of Goods & Services
including participation in future tenders invited by BSNL for 3
years from date of issue of banning order.
(b) If the vendor/ supplier fails to execute a
contract or fails to execute it satisfactorily
beyond the provisions of Para 4.1 & 4.2.
(c) If the vendor/ supplier fails to submit
required documents/ information, where
required.
(d) Any other ground which in the opinion of
BSNL is just and proper to order for banning of
business dealing with a vendor/ supplier.
Note 7: The above penalties will be imposed provided it does not clash with the provision of the respective tender.
Note 8:-In case of clash between these guidelines & provision of invited tender, the provision in the respective tender shall
prevail over these guidelines.
Note 9: Banning of Business dealing order shall not have any effect on the existing/ ongoing works/ AMC / CAMC which will
continue along with settlement of Bills.
*****
www.bsnl.co.in
Page 41 of 116
SECTION-4 Part B
SPECIAL INSTRUCTIONS TO BIDDERS
The Special Instructions to Bidders shall supplement the 'Instructions to Bidders' and in case
of any conflict with those in Section-4 Part A i.e. GENERAL INSTRUCTIONS TO BIDDERS (GIB),
the provisions herein shall prevail.
1. PRELIMINARY EVALUATION
1.1 Purchaser shall evaluate the bids to determine whether they are complete, whether any
computational errors have been made, whether required sureties have been furnished,
whether the documents have been properly signed and whether the bids are generally in
order.
1.2 If there is a discrepancy between words and figures, the amount in words shall prevail.
If the supplier does not accept the correction of the errors, its bid shall be rejected.
1.3 Prior to the detailed evaluation pursuant to clause 2, the Purchaser will determine the
substantial responsiveness of each bid to the Bid Document. For purposes of these clauses, a
substantially responsive bid is one which confirms to all the terms and conditions of the Bid
Documents without material deviations. The purchaser's determination of bid's
responsiveness shall be based on the contents of the bid itself without recourse to extrinsic
evidence.
1.4 A bid, determined as substantially non-responsive will be rejected by the purchaser and
shall not subsequent to the bid opening be made responsive by the bidder by correction of the
non-conformity.
1.5 The Purchaser may waive any minor infirmity or non-conformity or irregularity in a bid
which doesn't constitute a material deviation, provided such waiver doesn't prejudice or affect
the relative ranking of any bidder. If required, in such cases, the bidder may be asked to submit
necessary clarification & supporting authenticated documents during evaluation.
2. EVALUATION AND COMPARISON OF SUBSTANTIALLY RESPONSIVE BIDS
2.1 The Purchaser shall evaluate in detail and compare the bids previously determined to be
substantially responsive pursuant to clause 1.
2.2 The financial proposals of only those Bidders, whose techno-commercial proposals have
been determined as substantively responsive, shall be opened.
2.3 Financial evaluation shall be done for all the works together, as a package.
2.4 The financial bid shall be evaluated as lowest package cost quoted by the Bidder. After
evaluation, BSNL shall prepare a list of bidders, arranged in increasing order of the quoted
package rate starting from the lowest (i.e. L1, L2, L3 and so on) separately for the purpose of
awarding work.
3. FINANCIAL PROPOSAL
The Firm shall submit the financial bid as per format in Section 9-Part B.
3.1 The Financial offer should be strictly in the format as at Section 9 (B) and any variation
may render the offer invalid.
3.2 Bidder may quote for all category of Works or for any combinations. The price quoted
for items at Sl. No. 1, 2, 4, 5, 6 & 7 of the Price Schedule (BOQ) shall be for “per BTS site per
Month”, while for item at Sl. No. 3 i.e. Rigger activities shall be for “per Unit” of work as
defined in S.O.R. at Section-3 Part-B.
3.3 The prices quoted should be limited to 2 decimal points only. Any figure after 2 decimal
points shall be ignored for all purpose.
3.4 In case of variation between rate mentioned in figures & words, the amount in words shall
www.bsnl.co.in
Page 42 of 116
prevail.
4. FORMATION OF RINGS FOR QUOTING CARTEL RATE :
4.1 Equality of Net cost (Composite price excluding Input Tax credit) at any rank,
whether evaluated on individual item-wise or package value basis, as the case may be,
shall be sufficient ground to declare such bidders as Cartel.”
4.2 If one or more groups of bidders are found to have formed rings for bidding Cartel Rates
intended to restrict competition and to boost up rates of EOI items to the detriment of the
BSNL, the Purchaser reserves the right to ignore their offers. If the offers are taken into
consideration for some reasons and other, group or groups forming the cartel shall be treated
as one offer and quantity distribution shall be made accordingly.
4.3 Deleted
4.4 Whenever evaluation and the ranking of the bids are made on package value (i.e. unit
price of each item X quantity / weight then total of all the prices of all items) basis, action as
contained in Clause 3(i) & (ii) above as deemed fit shall be taken if the package value is same.
4.5 In case any bidder(s) at same stage of ranking (Cartel) do not accept the approved
rate or quantity allotted to them, then such left out quantity shall be set aside afresh
and shall be distributed among the recommended eligible bidder(s) again as per the
distribution table.
5 DISTRIBUTION OF QUANTITY:
(i) The Purchaser intends to limit the number of technically and commercially responsive 01
(ONE) bidder. The distribution of the quantity shall be as given in Table 1 below.
Table 1(A) (Without provisions for MSE Units)
No. of Bidders to be Quantity allotted to the respective bidder(Col. 2)
approved (Col. 1) L1 L2 L3 L4 L5 and so on
One bidder 100% Nil Nil Nil Nil
6. RANKING: Ranking & Evaluation of the offers will be made on Package value basis
for the entire Zone/BA as per the below given evaluation matrix.
Evaluation matrix:
S. No. Description of work Quantity (as Units (as per column Unit Rate (as per Multiplication factor Amount calculated for 1 ½
per column no.4 of BOQ) Column.14 of (Time Period) years. (as per Column.17
no.3 of BOQ) BOQ) in Rs (hidden in the BOQ) of BOQ).In Rs.
1 2 3 4 5 6 7=3x5x6
1 BTS Site maintenance (Mobile 345 No. of sites per month aaaa 18 months mmmm
Infrastructure + Access
Equipment maintenance)
2 Diesel Filling 110 No. of sites per month bbbb 18 months nnnn
3 Specialised works (Rigger 3280 In Units for 18 cccc 1 pppp
activities) months
4 L1 maintenance of base station 430 No. of sites per month dddd 18 months qqqq
equipment (BTS)
5 DG Operations 25 No. of sites per month eeee 18 months rrrr
6 Mobile Infrastructure + Access 85 No. of sites per month ffff 18 months ssss
Equipment Maintenance +DG
Operations
No. of sites per month 18 months
7 Electrical Site maintenance 430 gggg tttt
Total Amount (in Rs.) ZZZZ
The total amount quoted for each item shall be added up and L1 determined from the Total amount for the BA.
www.bsnl.co.in
Page 43 of 116
7. Paying authority shall be the A.O., O/o GM (NWO-CM) Pune.
8. (i) EOI shall be processed & AWO shall be issued by CPC unit of MH Circle.
(ii) The Purchase Order/ Work Order on successful submission of PBG to CPC, shall be
issued by AGM of concerned Work Order issuing unit of Zone/SSA.
(iii) The Agreement to be executed between Contractor & BSNL shall be conveyed along
with AWO based on terms and conditions of the EOI.
9. In case of any change in constitution of firm / company or transfer of ownership, during

the contract period, written approval of tendering authority shall be obtained by submitting
the necessary documents, with undertaking that the changed entity shall continue to perform
the contractual obligations of the supplier under this contract.
10. In cases where a decision is taken to go for re-tendering due to the unreasonableness of
the quoted rates, but the requirements are urgent and a re-tender for the entire requirement
would delay the availability of the item, thus jeopardizing the essential operations, maintenance
and safety, negotiations would be permitted with L-1 bidder(s) for the supply of a bare
minimum quantity. The balance quantity should, however, be procured expeditiously through
a re-tender, following the normal tendering process.
.
www.bsnl.co.in
Page 44 of 116
Section- 4 Part C
E-tendering Instructions to Bidders
Note :-The instructions given below are with respect to NIC’s e-tender portal and for e-
tenders invited by CGM, MHTC, BSNL, Mumbai only.
General
These Special Instructions (for e-Tendering) supplement ‘Instruction to Bidders’, as enclosed in Sec
4 Part A of the Tender Documents. Submission of Bids only through online process is mandatory
for this Tender.
For conducting electronic tendering, BSNL Maharashtra Circle has decided to use the portal
http://www.etenders.gov.in through Central Public Procurement Portal (CPPP) of NIC, (Govt. of
India)
New Delhi.
1. Tender Bidding Methodology:
Sealed Bid System : ‘Single Stage’ Using Two Envelopes’

The Techno-commercial & Financial bids shall be submitted online by the bidder at the same
time.
2. Broad outline of activities from Bidders prospective:
1. Procure a Digital Signing Certificate (DSC).

2. Register on Electronic Tendering System® (CPPP).
3. Create Users and assign roles on the CPPP.
4. View Notice Inviting Tender (NIT) on the CPPP.
5. Download Official Copy of Tender Documents from the CPPP.
6. Clarification to Tender Documents on CPPP
 Query to BSNL (Optional)
 View response to queries posted by BSNL, as addenda.
7. Bid-Submission on CPPP
8. Attend Online Tender Opening Event (TOE) of Techno-commercial Part
9 View Post-TOE Clarification posted by BSNL on CPPP (Optional). Respond to BSNL’s Post-
TOE queries
10 Attend Online Tender Opening Event (TOE) of Financial-Part (Only for Technical Responsive
Bidders).
3. For participating in this tender online, the following instructions are to be read carefully.
These instructions are supplemented with more detailed guidelines on the relevant screens
of the CPPP.
a. Digital Certificates
For integrity of data and authenticity/ non-repudiation of electronic records, and to be complaint
with IT Act 2000, it is necessary for each user to have a Digital Certificate (DC). also referred to as
Digital Signature Certificate (DSC), of Class 2 or above, issued by a Certifying Authority (CA)
licensed by Controller of Certifying Authorities (CCA) [refer http://www.cca.gov.in].
b. Registration :
To use the Electronic Tender portal (https://www.etenders.gov.in) , vendors needs to register on
the portal. Registration of each organization is to be done by one of its senior persons who will be
the main person coordinating for the e-tendering activities. For further details, use the Electronic
www.bsnl.co.in
Page 45 of 116
Tender portal www.etenders.gov.in, The vendor should visit the home page of the portal
www.etenders.gov.in and go to the etenders link then select Bidders Manual KIT. On
successful submission of Registration details . Please contact NIC Helpdesk as given below, to
get your registration accepted/activated.
c. For registration of MSME on CPPP Portal: “MSME” bidders shall have to produce proof of
registration on CPPP with UAN number. For this, provision exists in the CPPP tender website
“etenders.gov.in”, which provides for declaration of the MSME registration number by MSME bidders,
which is linked internally to the MSME website for verification of the same, during the bidder
registration process itself. Against the “Privileges” tab, select ‘MSME’ and input the UAN (Universal
Aadhar Number) allotted to Vendor/bidder in the MSME certificate alongwith other requested details,
and have it “verified” immediately online. After successful login into the CPP portal
(https://etenders.gov.in/etenders/app)-Goto  My Account- Privileges - MSME In MSME
Registration details, bidders are required to provide Udyog Aadhar Number and Aadhar/Mobile
number as registered with MSME & verify before uploading of the tender documents.
IMPORTANT:- Please note that older MSME Bidders who have already registered earlier on
“etenders.gov.in” website will also have to update their ‘Profile’ and include the MSME
registration number (UAN- Universal Aadhar Number) allotted to them in the MSME
certificate alongwith other requested details, and have it “verified” immediately online.
NIC HELPDESK
Telephone No. (Toll Free) 1800 233 7315
E-Mail I.D. cppp-nic@nic.in
(Please mark cc to support-nic@ncode.in)
BSNL CONTACT DETAILS.
BSNL`s Contact Person-1 Shri S. Krishnan. AGM(CPC)
Telephone No. 9423983530
(between 10:00 hrs. to 17.30 Hrs. on working days.)
E-Mail I.D. agmmmmh@bsnl.co.in
BSNL`s Contact Person-2 Shri A S Dubey A.D(CPC)
Telephone No. 9423991976
(between 10:00 hrs. to 17.30 Hrs. on working days.)
E-Mail I.D. agmcpc2@gmail.com
4. Method for submission of bid documents:-

The bid-submission shall be online on CPPP, however some documents mentioned below in
clause 4.2 are to be submitted physically offline as given below:
4.1 Online submission: (as per Clause-2 & 10 of Section-4 Part(A) :
Contents of 1st Electronic Contents of 2nd Electronic Envelops

Envelops
The documents listed in Original Price Schedule (BOQ) as per Section-9 Part B
Clause 10.1 of Section-4 (Download Price Schedule (BOQ) in XLS format, duly fill in
Part-A the required details & upload)
Note:- (i) If some document is not applicable for the bidder then he has to upload scanned copy of
paper mentioning “The document < Name> called vide clause is not applicable on us”.
ii) If document asked for contains more than one page then all those pages may be uploaded
in one PDF format file.
a. Please take care to scan documents that total size of documents to be uploaded remains minimum.
If required, documents may be scanned at lower resolutions say at 150 dpi. However it shall be
www.bsnl.co.in
Page 46 of 116
sole responsibility of bidder that the uploaded documents remain legible.
b. Utmost care may be taken to name the files / documents to be uploaded on CPPP. These should
be no special character or space in the name of file. Only underscores are allowed. The illustrative
examples are given below:-
File Name Allowed or not allowed in CPPP Reason for allowed / not allowed
QA Certificate Not allowed Space in between words /characters not allowed
QACertificate(I) Not allowed Special characters not allowed.
QA_Certificate Allowed Under Score allowed between words /characters.
QACertificate Allowed Upper & Lower case allowed
c. It is advised that all the documents to be submitted as per Clause 2 & 10 of Section-4 Part (A)
of bid document are kept scanned or converted to PDF format in a separate folder on your
computer before starting on-line submission.
d. The names and total size of each document ( Preferable below 50 MB) may be checked before
uploading
4.2 Offline submission:
Please refer Note4 Clause 3(b) Section-2.
5. Special Note on Security of Bids :

Security related functionality has been rigorously implemented in CPPP in a multi-dimensional
manner. Starting with 'Acceptance of Registration by the Service Provider', provision for security
has been made at various stages in Electronic Tender’s software.
6. Online Tender Opening Event (TOE)

CPPP offers a unique facility for ‘Online Tender Opening Event (TOE)’. Tender Opening Officers
as well as authorized representatives of bidders can attend the Online Tender Opening Event
(TOE) .
Every legal requirement for a transparent and secure ‘ Online Tender Opening Event (TOE)’ has
been implemented on CPPP.
(i) The bids will be opened in 2 stages i.e. (i) Techno-commercial bid & (ii) Financial bid. The
techno-commercial bid shall be opened on the date of tender opening given in DNIT. The
financial bid will not be opened on the date of opening of techno-commercial bids.
 As soon as a Bid is decrypted by the TOC, the documents will be opened from the Techno-
commercial bid envelop one by one and the same report of TOC will be uploaded on e-
tender portal .
 Thereafter the TEC will evaluate Techno-commercial bids and the report of TEC will be
approved by competent authority and the same report of TEC will be uploaded on e-tender
portal of techno-commercially complaint bidders for information of financial bid opening.
 The financial bids of those bidders who are approved to be techno-commercially compliant
by the competent authority will be opened by TOC in front of techno-commercially eligible
bidders/ authorized representatives.
(ii) The following information shall be read out at the time of Techno-commercial bid opening:-
a) Name of the Bidder
www.bsnl.co.in
Page 47 of 116
b) Name of the item
c) EMD amount & validity and acceptability
d) Information in respect of eligibility of the bidder
e) Details of bid modification / withdrawal, if applicable
(iii) The following information shall be read out at the time of Financial bid opening:-
f) Name of the Bidder
g) Name of the item
h) Quantities / prices quoted in the bid
i) Discount if offered
j) Taxes & levies
7. PRICE SCHEDULE / BOQ (Bill of Quantity) :

Utmost care may kindly be taken to upload Price Schedule/ BOQ in xls format(Section-9 Part B).
Any change in the format of Price Schedule / BOQ file shall render it unfit for bidding. Following
steps may be followed:-
1. Download price schedule / BOQ in XLS format and price schedule.
2. Fill rates in down loaded price schedule / BOQ as specified in XLS format only in white back
ground cells. Don’t fill in grey back ground cells.
3. BOQ file is password protected XLS file. Don’t unprotect the file. Price has to be filled in the same
file and the same has to be uploaded.
4. Save filled copy of downloaded price schedule / BOQ file in your computer and remember its
name & location for uploading correct file (duly filled in) when required.
8. OTHER INSTRUCTIONS:-
For further instructions, the vendor should visit the home-page of the portal www.etenders.gov.in,
and go to the Bidders Manual Kit. The compatible support software (PDF Converter, Java, etc) for
online bid submission may be downloaded from CPP Portal.
Important Note: It is strongly recommended that all authorized users of Contractor organizations
should thoroughly peruse the information provided under the relevant links of e-procurement portal
(CPPP) and take appropriate action. This will prevent hiccups, and minimize teething problems during
the use of CPPP.
The following ‘ FOUR KEY INSTRUCTIONS for BIDDERS’ must be assiduously adhered to:-
1. Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first tender
submission deadline on CPPP.
2. Register your organization on CPPP well in advance of your first tender submission deadline on
CPPP.
3. Get your organization’s concerned executives trained on CPPP using online training module well
in advance of your tender submission deadline on CPPP.
4. Submit your bids well in advance of tender submission deadline on CPPP as there could be last
minute problems due to internet timeout, breakdown, etc.
While the first three instructions mentioned above are especially relevant to first-time users of
CPPP, the fourth instruction is relevant at all times.
(BSNL shall not be responsible any problem arising out of internet connectivity issues).
9. Minimum Requirements at Bidders end -

• Computer System with good configuration (Min P IV, 1 GB RAM, Windows XP)
• Broadband connectivity
• Microsoft Internet Explorer 6.0 or above
• Digital Certificate(s) for users.
www.bsnl.co.in
Page 48 of 116
SECTION-5 Part A
GENERAL (COMMERCIAL) CONDITIONS OF CONTRACT
1. APPLICATION
The general condition shall apply in contracts made by the purchaser for the procurement of
goods.
2. STANDARDS
The goods supplied under this contract shall conform to the standards prescribed in the
Technical Specifications mentioned in section -3.
3. PATENT RIGHTS
The supplier shall indemnify the purchaser against all third-party claims of infringement of
patent, trademark or industrial design rights arising from use of the goods or any part thereof
in Indian Telecom Network.
4. PERFORMANCE SECURITY (Refer clause- 9 of Section-5 Part-B)
5. DELETED
6. DELETED
7. DELETED
8. DELETED
9. DELETED
10. DELETED
11. Payment Terms (Refer clause- 7 of Section-5 Part-B)
12. Not applicable
13. CHANGES IN PURCHASE ORDERS / WORK ORDERS :
13.1 The purchaser may, at any time, by a written order given to a supplier, make changes
within the general scope of the contract in any one or more of the following:
(a) drawings, designs or specifications, where Goods to be supplied under the contract are to
be specifically manufactured for the Purchaser;
(b) the method of transportation or packing;
(c) the place of delivery; or
(d) The services to be provided by the supplier.
13.2 If any such change causes an increase or decrease in the cost of, or the time required for
the execution of the contract an equitable adjustment shall be made in the contract price or
www.bsnl.co.in
Page 49 of 116
delivery schedule, or both, and the contract shall accordingly be amended. Any proposal by the
supplier for adjustment under this clause must be made within thirty days from the date of the
receipt of the change in order.
14. Not applicable
15. DELETED
16. DELETED
17. FORCE MAJEURE
17.1 If, at any time, during the continuance of this contract, the performance in whole or in
part by either party of any obligation under this contract is prevented or delayed by reasons of
any war or hostility, acts of the public enemy, civil commotion, sabotage, fires, floods,
explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God
(hereinafter referred to as events) provided notice of happenings of any such eventuality is

given by either party to the other within 21 days from the date of occurrence thereof, neither
party shall by reason of such event be entitled to terminate this contract nor shall either party
have any claim for damages against other in respect of such non-performance or delay in
performance, and deliveries under the contract shall be resumed as soon as practicable after
such an event come to an end or cease to exist, and the decision of the Purchaser as to whether
the deliveries have been so resumed or not shall be final and conclusive. Further that if the
performance in whole or part of any obligation under this contract is prevented or delayed by
reasons of any such event for a period exceeding 60 days, either party may, at its option,
terminate the contract.
17.2 Provided, also that if the contract is terminated under this clause, the Purchaser shall be
at liberty to take over from the Supplier at a price to be fixed by the purchaser, which shall be
final, all unused, undamaged and acceptable materials, bought out components and stores in
course of manufacture which may be in possession of the Supplier at the time of such
termination or such portion thereof as the purchaser may deem fit, except such materials,
bought out components and stores as the Supplier may with the concurrence of the purchaser
elect to retain.
18. ACTION BY PURCHASER AGAINST BIDDER(S)/ VENDOR(S) IN CASE OF DEFAULT.
18.1 In case of default by Bidder(s)/ Vendor(s) such as
(a) Failure to deliver and/ or commission any or all of the goods within the time period(s)
specified in the contract, or any extension thereof granted by the purchaser.
(b) Failure to perform any other obligation(s) under the Contract; and
(c) Equipment does not perform satisfactory in the field in accordance with the
specifications;
(d) Or any other default whose complete list is enclosed in Appendix-1 of Section-4,
Part-A;
Purchaser will take action as specified in Appendix-1 of Section-4, Part-A.

19. ( DELETED ).
www.bsnl.co.in
Page 50 of 116
20. ARBITRATION
I. ARBITRATION (Applicable in case of supply orders/Contracts with Firms, other
than Public Sector Enterprise) (Not applicable in cases valuing less than Rs. 5
lakhs)
Except as otherwise provided elsewhere in the contract, if any dispute, difference, question or
disagreement arises between the parties hereto or their respective representatives or assignees, in
connection with construction, meaning, operation, effect, interpretation of the contract or breach
thereof which parties unable to settle mutually, the same shall be referred to Arbitration as provided
hereunder.
(1) A party wishing to commence arbitration proceeding shall revoke Arbitration Clause by giving 60
days’ notice to the designated officer of the other party. The notice invoking arbitration shall
specify all the points of disputes with details of the amount claimed to be referred to arbitration at
the time of invocation of arbitration and not thereafter. If the claim is in foreign currency, the
claimant shall indicate its value in Indian Rupee for the purpose of constitution of the arbitral
tribunal.
(2) The number of the arbitrators and the appointing authority will be as under:
Claim Amount Number of arbitrator Appointing Authority

(excluding claim for
counter claim, if any)
Above Rs. 5 lakhs to Rs. 5 Sole Arbitrator to be BSNL
crores appointed from a (Note: BSNL will forward a list containing names of three
panel of arbitrators of empanelled arbitrators to the other party for selecting
BSNL. one from the list who will be appointed as sole arbitrator
by BSNL)
Above Rs. 5 crores 3 Arbitrators One arbitrator by each party and 3rd arbitrator, who shall
be the presiding arbitrator, be the two arbitrators. BSNL
will appoint its arbitrator from its panel.
(3) Neither party shall appoint its serving employee as arbitrator.

(4) If any of the Arbitrators so appointed dies, resigns, becomes incapacitated or withdraws for any
reason from the proceedings, it shall be lawful for the concerned party/arbitrators to appoint
another person in his place in the same manner as aforesaid. Such person shall proceed with the
reference from the stage where his predecessor had left it both parties consent for the same;
otherwise, he shall proceed de novo.
(5) Parties agree that neither party shall be entitled for any pre-reference or pendente lite interest on
its claims. Parties agree that any claim for such interest made by any party shall be void.
(6) Unless otherwise decided by the parties,, Fast Track procedure as prescribed in Section 29 B of the
Arbitration Conciliation Act, 1996 for resolution of all disputes shall be followed, where the claim
amount is upto Rs. 5 crores.
(29B. Fast track procedure – (1) Notwithstanding anything contained in this Act, the parties to an
arbitration agreement, may, at any stage either before or at the time of appointment of the arbitral
tribunal, agree in writing to have their dispute resolved by fast track procedure specified in sub-
section (3).
(2) The parties to the arbitration agreement, while agreeing for resolution of dispute by fast track
procedure, may agree that the arbitral tribunal shall consist of a sole arbitrator who shall be chosen
by the parties.
(3) The arbitral tribunal shall follow the following procedure while conducting arbitration
proceedings under sub-section (1):-
www.bsnl.co.in
Page 51 of 116
(a) The arbitral tribunal shall decide the dispute on the basis of written pleadings,
Documents and submissions filed by the parties without oral hearing;
(b) The arbitral tribunal shall have power to call for any further information
Or clarification from the parties in addition to the pleadings and documents filed by them;
(c) An oral hearing may be held only, if, all the parties make a request or if the
Arbitral Tribunal considers it necessary to have oral hearing for clarifying certain issues;
(d) The arbitral tribunal may dispense with any technical formalities, if an oral Hearing is held,
and adopt such procedure as deemed appropriate for expeditious disposal of the case.
(4) The award under this section shall be made within a period of six months from the date the arbitral
tribunal enters upon the reference.
(5) If the award is not made within the period specified in sub-section (4), the provisions of sub-Sections
(3) to (9) of Section 29A shall apply to the proceedings.
(6 The fees payable to the arbitrator and the manner of payment of the fees shall be such as may be agreed
between the arbitrator and the parties.)
7. The arbitral tribunal shall make and publish the award within time stipulated as under:
Amount of Claims and Period for making and publishing of the award (counted from
Counter Claims the date the arbitral tribunal enters upon the reference)
Upto Rs. 5 crores Within 6 months (Fast Track procedure)
Above Rs. 5 crores Within 12 months
However, the above time limit can be extended by the Arbitrator for reasons to be recorded in writing
with the consent of parties and in terms of provisions of the Act.
8. In case of arbitral tribunal of 3 arbitrators, each party shall be responsible to make arrangements for
the travel and stay, etc. of the arbitrator appointed by it. Claimant shall also be responsible for making
arrangements for travel/stay arrangements for the Presiding Arbitrator and the expenses incurred shall
be shared equally by the parties.
In case of sole arbitrator, BSNL shall make all necessary arrangements for his travel/stay and the
expenses incurred shall be shared equally by the parties.
9. The Arbitration proceeding shall be held at New Delhi or Circle or SSA Headquarter (as the case may
be).
10. Subject to the aforesaid conditions, provisions of the Arbitration and Conciliation Act, 1996 and any
statutory modifications or re-enactment thereof shall apply to the arbitration proceedings under this
clause.
II. In the event of any dispute or difference relating to the interpretation and application of the provisions
of the contracts, such dispute or difference shall be referred by either party for Arbitration to the sole
Arbitrator in the Department of Public Enterprises to be nominated by the Secretary to the Government
of India in-charge of the Department of Public Enterprises. The Arbitration and Conciliation Act, 1996
shall not be applicable to arbitration under this clause. The award of the Arbitrator shall be binding upon
the parties to the dispute, provided, however, any party aggrieved by such award may make a further
reference for setting aside or revision of the award to the Law Secretary, Department of Legal Affairs,
Ministry of Law & Justice, Government of India. Upon such reference the dispute shall be decided by the
Law Secretary, whose decision shall bind the Parties finally and conclusively. The Parties to the dispute
will share equally the cost of arbitration as intimated by the Arbitrator.
Further, with regard to already signed/existing contracts, existing Arbitration clause for sole arbitrator
can be invoked in case the parties waive, subsequent to disputes having arisen between them, the
applicability of sub-section (5) of section 12 by an express agreement in writing.
www.bsnl.co.in
Page 52 of 116
III. APPLICABLE LAW AND JURISDICTION
a. The supply order for Goods ‘or’ Services, including all matters connected with this supply order
shall be governed by the Indian law both substantive and procedural, for the time being in force
and shall be subject to the exclusive jurisdiction of Indian Court at the place from where the
Purchase Order has been placed.
b. Foreign companies, operating in India or entering into Joint Ventures in India, shall have to obey
the law of land and there shall be no compromise or excuse for the ignorance of the Indian legal
system in any way.
21. SET OFF
1. Any sum of money due and payable to the supplier (including security deposit refundable to
him) under this contract may be appropriated by the purchaser or the BSNL or any other
person(s) contracting through the BSNL and set off the same against any claim of the Purchaser
or BSNL or such other person or person(s) for payment of a sum of money arising out of this
contract or under any other contract made by the supplier with the Purchaser or BSNL or such
other person(s) contracting through the BSNL.
In case of set off of the security deposit against any claim of the purchaser or BSNL or such other
person or person(s) for payment of a sum of money arising out of this contract or under any
other contract made by the supplier with the Purchaser or BSNL or such other person(s)
contracting through the BSNL,the GST on such set off will be borne by the supplier.
GST would not be liable on security deposit. But if supplier set off the security deposit against
any claim of the purchaser or BSNL or such other person or person(s) for payment of a sum of
money arising out of this contract or under any other contract made by the supplier with the
Purchaser or BSNL or such other person(s) contracting through the BSNL, then GST would be
levied.
2. It is agreed in case of set off the security deposit against any claim of the purchaser or BSNL
or such other person or person(s) for payment of a sum of money arising out of this contract or
under any other contract made by the supplier with the Purchaser or BSNL or such other
person(s) contracting through the BSNL, the GST on such set off will be borne by the supplier.
22. DELETED
23. DELETED
24. Not applicable.
25. Indemnity:
(A) It is the responsibility of the supplier to ensure that outward supply return (GSTR-1)is filed
correctly and to declare correct information on the Invoice and GST portal.
In case of mismatch because of vendor’s fault prompt amendments must be made by the supplier
else supplier shall be required to indemnify BSNL of the loss of credit due to mis-match and BSNL
shall recover the said amount from vendor. The compliance to be adhered by supplier includes
(but is not limited to) the following:
(i) Uploading appropriate invoice details on the GSTN ( Goods and Service Tax Network) with in
the stipulated time.
BSNL reserves the right to be indemnified for the credit loss and recover the said amount from the
www.bsnl.co.in
Page 53 of 116
(ii) Issuing GST compliant invoice/ CN/DN. PO issued by BSNL should be referred by supplier for
capturing information on the invoice.
(iii))Acceptance of changes made by BSNL on GSTN on account of non-upload or incorrect upload

details on GSTN. Such changes w .r.t the mis-match are required to be accepted by supplier within
the time limit prescribed under the GST law. lt must be noted that in case supplier does not accept
such changes within the time limit prescribed under GST law, the loss of input tax credit( if any)
would be recovered from the supplier.
supplier in case BSNL is unable to claim the input tax credit for any non-compliance or default or
due to lack of diligence on the part of the supplier. Further in case any error because of which no
credit is received then such equivalent amount is not liable to be paid by BSNL .Where, however
the amount has already been paid by BSNL the same is liable to be recoverable or adjustable
against subsequent payments.
(B) It is hereby agreed between both the parties that in case any GST and /or cess liability, interest,
penalties or any other tax / duty / amount/charge liability /professional costs related to litigation
becomes payable by BSNL or input tax credit is denied to BSNL due to failure of the supplier to
comply with the relevant laws / regulations applicable in India or overseas. Supplier undertakes
to indemnify BSNL for an amount equal to amount payable by BSNL and the same shall be
recovered by BSNL.
26. Tax Indemnity Clause: BSNL has the right to recover Input Tax Credit loss suffered by it due to
any mis-declaration on invoice by the supplier.
27. COURT JURISDICTION
27.1 Any dispute arising out of the EOI/ bid document/ evaluation of bids/ issue of APO /
AWO shall be subject to the jurisdiction of the competent court at the place from where
the NNI EOI/ EOI has been issued.
27.2 Where a contractor has not agreed to arbitration, the dispute/ claims arising out of the
Contract/ PO / WO entered with him shall be subject to the jurisdiction of the competent
Court at the place from where Contract/ PO has been issued. Accordingly, a stipulation
shall be made in the contract as under.
27.3 This Contract/ PO / WO is subject to jurisdiction of Court at Mumbai only.
Note:- Mandatory Licensing requirements with regards to security related concerns issued by the
Government of India from time-to-time shall be strictly followed and appropriate clauses shall be
added in all bid documents. Necessary guidelines in this regard shall be issued separately.
28. Address & Telephone No. of CGM. MH TELECOM & Vigilance officer
of MH Circle for communication or dispute/vigilance matter if any.
1. CGM, MHTC, Mumbai- Telephone no. 022-26616999

6th floor, “A” Wing, Administrative Building, Juhu Road, Santacruz (W), Mumbai-54
2. GM (Vigilance), Telephone no. 022-26616715
O/O CGM, MHTC, 6th floor, “A” Wing, Administrative Building, Juhu
Road, Santacruz (W), Mumbai-54
www.bsnl.co.in
Page 54 of 116
SECTION –5 Part B
SPECIAL (COMMERCIAL) CONDITIONS OF CONTRACT (SCC)
The Special (Commercial) Conditions of Contract (SCC)shall supplement General (Commercial) Conditions of Contract
(GCC)) as contained in Section 5 Part A and wherever there is a conflict, the provisions herein shall prevail over those
in Section 5 Part A i.e. General (Commercial) Conditions of Contract (GCC).
1. Increase / Decrease in tender quantity:

i. BSNL will have the right to increase or decrease the tendered quantity/units up to the 25% of tender amount for
any SOR item/s depending upon the requirement of goods and services specified in the schedule of items without
any change in the unit price or other price or other terms and conditions at the time of award of contract.
ii. In exceptional situation where the requirement is of an emergent nature and it is necessary to ensure continued
maintenance from the existing venders, the company reserves the right to place increase or decrease the quantity
by 50% at the same rate or a rate negotiated (downwardly) with the existing vendors considering the reasonability
of rates based on prevailing market conditions and the impact of reduction in duties and taxes etc.
2. General Requirements to be followed for the execution of works:
i. The quantum of work for every half year will be assessed by BSNL and intimated to Bidder in advance.
ii. The riggers deployed shall be expert in tower related works as per norms/standard of BSNL which will be
decided by Officer In-charge of BSNL’s mobile Unit. If it is observed by BSNL that required expertise & skill
is not available with the deployed resource/resources and is communicated in writing to the supplier, the
resources shall be changed within 7 days.
iii. Safety belts & other safety tools/equipment must be provided to the riggers by service provider.
iv. BSNL will provide the tools and testers that are available with them [details given as appendix to this tender]
including site master and VSWR meters. Their safe and correct operation will be the responsibility of the
bidder. Service provider must provide any extra ‘site master’ etc that are required.
v. Service provider shall provide blower and other cleaning material for cleaning site & equipment.
vi. Bidder has to provide related testing equipment to discharge the functions listed in tender. also other tools
and testers related to above works like rope, pulley, spanner etc. shall be provided by service provider.
vii. Supplied material must follow the norms & standard of telecom, supply material only after approval of
competent authority and when not available in store and emergency condition.
viii. The service provider shall hold required licenses and permits for the job under the contract labour (R&A) act
1970 and contract labour (Regulation & Abolition) central rules 1971, before commencement of the work and
continue to have a valid license until completion of work. Any other statutory laws under state and central
governments applicable from time to time shall be strictly complied with.
ix. All necessary tools & testers are to be arranged by service provider.
● 3. OTHER CONDITIONS:
i. Bidder shall be responsible to have their own teams to perform the day-to-day works as per this contract. The
resources deployed by the service provider for manual assistance to subdivisions shall be appropriately
skilled. The teams deployed have required mobility & communication facilities with two-wheeler and a mobile
connection with dual SIM , of BSNL and another provider. They shall visit the Site as per schedule to carry
out the activities listed in above clauses. They should also attend to the works on call basis 24x7 whenever
there is such requirement, at any time..
ii. This contract is valid for a period of 18 months. However BSNL reserves the right to extend the duration of
CONTRACT for further One Year or till the finalization of the new EOI (whichever is earlier), at the same rate
and terms & conditions.
iii. BSNL also reserves the right to terminate this agreement at any time, by giving an advance notice of one
month.
iv. The exact address details of all the site locations will be given while signing the contract.
v. BSNL reserves the right to vary the quantity as per the relevant EOI clauses.
vi. BSNL reserves the right to change the BTS locations under the contract, with 7 days’ notice. The bidder has
to continue the support as per this contract in the changed locations.
vii. Staff /technicians should have issued ID cards and exclusively for BSNL work and should not be deployed to
other operators/ISP/TSP.
viii. Bidder shall deploy a sufficient number of resources exclusively to support the services as per this contract.
Resources shall be placed in such a way that they are able to carry out the day to day activities as mentioned
in relevant clauses of this section and also to ensure compliance to performance indicators given.
www.bsnl.co.in
Page 55 of 116
S Description of Cluster Max Sites (Cluster size) that can be
l allotted per cluster
N
o
0 Sites Classified as Hard stations where Sites are
1 Geographically spread apart (more than 15 km 8
from Nearby site) or hill stations.
0 Sites in Rural Sites other than the classified Hard stations 12
2
0 Sites in Urban (Municipal/Corporation) areas 20
3
Further, the service provider is allowed to optimally deploy the skilled resources for cluster maintenance subject to the
condition that the overall average in SSA does not exceed 12 sites per technical resource( technicians).
Similarly, the number of resources deployed for L1 mtce of BTS/Node-B/eNB eqpt maintenance shall be minimum one
an average in every SSA.
ix. During the agreement period, the bidder shall assign cluster coordinator ( supervisor) for every 5-8 clusters ,
who shall act as a single point of contact in the SSA/BA respectively for BSNL for handling any service related
issues under the agreement.
x. For better coordination between BSNL executives, supervisor/cluster coordinator shall be stationed at
SSA/BA HQ and shall be available in office hours. However they will be responsible for 24X7 support for all
days. The sitting arrangement ( table/ chairs and electricity ) shall be provided by BSNL. Computer /laptop
or any other tools required for day to day work to vendor staff shall be the responsibility of the bidder.
xi. The details of Cluster Coordinator and personnel deployed may be furnished at the time of signing the service
contract with BSNL .
xii. Bidder shall ensure that the persons utilized are competent, responsible, reliable and are capable of meeting
the service obligations as per the contract. If the performance of any person is found to be unsatisfactory,
such persons should be replaced within 14 days of notice. If the total number of notices necessitated on
unsatisfactory performance during the contract period exceeds 5, then the competent authority of BSNL will
be entitled to consider termination of the contract.
xiii. The bidder cannot refuse any sites in the cluster, and refusal of the same will lead to no claim of the whole
cluster.BSNL may get these sites attended by other resources at risk and cost to the service provider.
xiv. The bidder shall provide a proper identity card with photo to the persons utilized. They shall also carry their
Adhaar identity.
xv. The bidder shall support/coordinate with other agencies working at the BTS sites, (which) who are authorized
by the BSNL.
xvi. No staff deployed directly or indirectly by the service provider for the CONTRACT service would have any
claim in any way for getting future employment in BSNL.
xvii. The bidder shall coordinate with OMCR and field level BSNL officers (Mobile) to schedule and monitor the
Diesel filling and BTS Upkeep activity. Arrangement to collect “Low fuel Alarms‟ from OMCR is to be done by
the bidder. Responsibility to communicate the centrally collected information from OMCR alarms or by
SMS/calls/email, to the concerned field persons is with the service provider.
xviii. The bidder should provide the contact details of all the persons/agencies marked for Diesel filling activity and
BTS Maintenance works to the concerned BSS officers. In case of any change of persons, it should be with
advance intimation to the concerned BSNL officers with the changes in contact details, if any.
xix. The Bidder will also maintain the logbook at each site (to be kept with BSNL) where in the Daily routine visits/
checks, activities done as part of BTS Upkeep, Diesel filling and DG run details are to be entered on a daily
basis. The same shall be countersigned by the concerned BSNL in-charge for reference. The format of the
logbook that will be kept at BTS site for recording the events is attached as Annexure -3 &4.This can be
preferably done electronically..
xx. The Bidder shall also maintain a consolidated record of the activities carried out as per this contract, a copy
of which along with performance reports from field unit is to be submitted along with the invoice for payment
on a monthly basis.
xxi. In order to ensure the security of the network, bidder will be required to submit the signed Non- Disclosure
Agreement as per Annexure- within 15 days of Work order.
xxii. Bidder shall ensure that the agencies or any other representative concerned for support strictly adheres to
the following policy of BSNL:
●.xxii.a. Any change on equipment shall only be performed by the bidder after notification and Approval by
BSNL.
www.bsnl.co.in
Page 56 of 116
●.xxii.b. Passwords/locking system on any equipment will be set by BSNL representatives and should not be
changed by bidder’s representative without the approval from concerned BSNL officer.
●.xxii.c. Bidder shall notify BSNL, when its employee who has access to BSNL Equipment/configuration
leaves the company or is transferred to another position which no longer requires access. Also the
bidder shall surrender the Temporary ID cards of the employees issued by any agency related to BSNL
during the course of BTS Maintenance of specific sites at the time of cessation of service of a BTS
Upkeep personnel from bidder’s company or from the company to which bidder has entered into an
agreement for service.
●.xxii.d. Bidder or its representatives shall not make a change on any system that is not directly related to his
job/duty.
xxiii. Process to be followed in the initial stage of the contract
●.xxiii.a. The SSA-wise work order will be issued by BSNL providing, inter alia, the site list for upkeep and
diesel filling.
●.xxiii.b. These sites shall be taken over by the service provider within 30 days. While taking over, the details
of the assets shall be documented along with photographs. A template for this is given as part of this
RFP. This can be improved upon and signed off with BSNL after the receipt of AWO/WO.
●.xxiii.c. All the defects in the infrastructure, if any, shall be rectified over a period of three months from the
date of WO. The infrastructure alarm extension work also shall be completed in the same period. The
items which are not in the scope of the service provider, namely the power plant modules and
BTS/eNode-B/eNB cards, shall be made over to the respective OEMs who has L2 maintenance contract
with BSNL within 30 days of the WO. The units/modules rectified by them shall be collected and
incorporated in the systems during this period of three months [at the most] making them fully
functional.
● 4. Fault classification & Penalties:

i. Classification of Performance Deviations and Rectification time
Classification Description of Category
Major (i) Site failure for more than 1 hour due to non-availability of Diesel in DG where the filling is under the scope of the service provider
(ii) Site failure due to unsatisfactory support in Site upkeep activities which leads to prolonged outage for more than 24 hrs.
Minor (i) Fault for more than 48 hours in DG reported but no site outage due to availability of battery backup or MSEB power availability.
(ii) Non-compliance to the Site upkeep activities as listed in Section 3. Up to 24 hrs related to a specific instance will be treated as 1
minor deviation.
(iii) Non-completion of ordered rigger activity within one week of intimation and making available site permission or necessary inputs.
Every one week delay will be treated as one instance.
DG DG set is not started within prescribed time of two hours,delay in starting of DG set beyond two hours
Operation
ii. Performance Penalties: The Bidder, if fails to comply to the service obligations and it reflects in Performance
deviations as described hereunder, shall be liable to pay penalty as given below:
1. Major Deviation: Site failure due to Major deviations as per this contract shall have a penalty of Rs 3000/- per
hour/failure beyond the stipulated threshold limit.
2. Minor Deviation: A penalty of Rs.500/ minor deviation (instance) will be imposed on all minor deviations.
3. Site failure due to unsatisfactory support/Visit by in Site upkeep activities which leads to prolonged outage for
more than 12 hrs:- Penalty for 100 Rs/Site.
4. Capping of penalties:
(i) Penalties being charged for Performance Deviations attributable to the bidder will be capped to 12% of the
total contracted value.
(ii) In case the penalty imposed is 12% in two consecutive invoicing periods, then the penalty capping for the
next months will be 25%. Subsequently, only when the penalty imposed, if any, for any two consecutive two
month period falls less than 12%, the maximum penalty capping for the next month period will be reverted
back to 12%.
5. If any fraudulent activity by the personnel deployed in filling of diesel in GSM sites or in site Maintenance
activities, is detected by BSNL authorized personnel/officer, then the bidder is liable to pay penalty i.e. The
cost of consequential damages to installation(s)/DG set(s) would be deducted at actual, from the service
provider’s bill. This will be over and above the other penalties and will not be subject to capping if any.
6. Deviations due to BSNL reasons will be exempted from Penalties.
7. If the deviations are more resulting in total penalties reaching the capping limit consecutively for three months,
BSNL will have the right to terminate the contract of the concerned SSA without any further notice.
www.bsnl.co.in
Page 57 of 116
8. Any tendered work not attended in time, BSNL shall have the right to get it done from external resources and
payment made to them will be recovered from SP. such recovery shall not be under 12% penalty capping.
9. First line maintenance of power plants, battery and any problem reported. Any problem not reported for First
line maintenance of power plants, battery and any problem not reported within 3 days for urban areas and
beyond 10 days will attract a penalty of Rs 10 per day per site for the days it has not been reported.
10. SLA of the contract
S.N SLA PENALTY
1 Not attending site after receipt of intimation within 3 Hrs minor penalty
2. Not cleaning/bush cutting at site within week per instances per site minor penalty
3 DG set is not started within prescribed time of two hours,delay in starting of DG Rs 100/ - per hour.
set beyond two hours
4 Not checking power interconnections in three months minor , one instance
5 Collection of repaired card /modules from POC and deposit of faulty cards at minor , one instance
poc within 24 hr after intimation
6 Not checking alarm cables in month minor , one instance
7 Not checking earth resistance in 6 month minor one instance
8 Not visiting site in week minor one instance
9 Non replacement of faulty modules/card within 24 hr in urban area and 48 hrs in Minor
rural areas. ( if site not down)
10 Non replacement of faulty modules/card within 24 hr in urban area and 48 hrs in major
rural areas. ( if site down)
5. PAYMENT TO THE SERVICE PERSONNEL:

i. The persons employed by the bidder are to be paid by the bidder with fair wages as per Labour Laws of
Central/State Government. Other benefits to the persons like Bonus, ESI, Gratuity, EPF etc., are falling
under the complete responsibility of the bidder. All safety precautions are to be carried out by the e
personnel employed by the service provider while performing their routine activities. Any injury/mishap
caused to the worker during the course of work due to negligence or non-adherence to standard safety
measures shall be the responsibility of the bidder.
ii. The bidder is governed by the Workmen’s Compensation Act 1923 in case of any claim by the persons
employed by him/her/firm. The Service Provider shall indemnify the Department (BSNL) of all claims
made by the employees of the service provider.
iii. Bidder shall have insurance / Group insurance scheme for the employees deployed for CONTRACT.
iv. The Bidder would set up an office and help desk with sufficient number of staff in designated place in
each SSA to accept telephone calls/SMS/email from TSEs/BSNL officers.
v. The bidder should coordinate with OMCR and field level BSNL officers (Mobile) to schedule and monitor
the Diesel filling and site Upkeep activity. Arrangement to collect “Low fuel Alarms‟ from OMCR is to be
done by the bidder. Responsibility to communicate the centrally collected information from OMCR alarms
or by SMS/calls/email, to the concerned field persons is with the service provider.
vi. The bidder should provide the contact details of all the persons/agencies marked for Diesel filling activity
and site upkeep works to the concerned BSNL officers. In case of any change of persons, it should be
with advance intimation to the concerned BSNL officers with the changes in contact details, if any.
vii. Bidder shall ensure that the agencies or any of her representative concerned for support strictly adheres
to BSNL‟s Third Party Connection Acceptable Use Policy which is as follows:
●.vii.a. Any change on equipment shall only be performed by the bidder after notification and Approval by
BSNL.
●.vii.b. Passwords/locking system on any equipment will be set by BSNL representatives and should not
be changed by the bidder's representative without the approval from the concerned BSNL officer.
www.bsnl.co.in
Page 58 of 116
●.vii.c. Bidder shall notify BSNL, when its employee who has access to BSNL Equipment/configuration
leaves the company or is transferred to another position which no longer requires access. Also the
bidder should surrender the Temporary ID cards of the employees issued by any agency related to
BSNL during the course of BTS Maintenance of specific sites at the time of cessation of service of
a BTS Maintenance personnel from bidder’s company or from the company to which bidder has
entered in to an agreement for service.
●.vii.d. Bidder or its representatives shall not make a change on any system that is not directly related to
his job/duty.
●.vii.e. The bidder shall ensure timely payments to their employees. A certificate in this regard shall be
submitted in this regard by the SP along with the last invoice of the contract.
● 6. Paying authority shall be The C.A.O. /A.O. office of the PGMGM NWO-CM Pune for all contracted works..
6.a EOI shall be processed and A.P.O/A.W.O shall be issued by CPC Unit of Maharashtra Telecom Circle.
6.b The Purchase Order/ Work Order on successful submission of PBG to CPC Unit, shall be issued by AGM
(NWP-CM) O/o CGM MH Circle Office, Mumbai.
6.c The Agreement to be executed between service provider & BSNL shall be conveyed along with APO / AWO
based on terms and conditions of the EOI.
● 7. Payment Terms & Penalties :
i. Payment Terms:
●.i.a. The CONTRACT charges shall be paid by BSNL on a monthly basis at the end of each month from the
beginning of CONTRACT. However payment at the end of every quarter will be made after deducting
penalties, if any, (mentioned in clause no.4 of Section-5 Part B), based on the performance reports from
field units. The Quarterly performance reports signed by the concerned Sub Divisional Engineer/JTO
(Mobile) and countersigned by Divisional Engineer (Mobile) & approved by SSA head as per Annexure-6,
shall be communicated, as a proof of satisfactory performance of the contract, by the SSA units to the office
of the GM NWO-CM concerned which along with the invoices submitted by the service provider will be duly
processed for payment. .
●.i.b. This price is total composite inclusive of all levies and taxes, insurance and incidental charges etc. TDS
shall be deducted before actual payment.
●.i.c. Reimbursement of Diesel cost, as applicable, will be done on a monthly basis, based on the invoice raised
by the bidder in the Performa as in Annexure-5 and the reconciliation. The Diesel invoices in such cases
are to be prepared by the bidder based on the logbook entries after applying the capping based on run hour
meter as specified in relevant clauses. The invoices are to be prepared sub-division wise, and to be
forwarded to the office of the PGM NWO-CM along with the invoice, at the end of every month. In the case
of direct payment of Diesel cost to Oil companies as specified in Section-3 Part-B, any excess Diesel cost
incurred after applying the capping will be recovered from the service provider. The necessary inputs from
the BSNL team in the SSA will be obtained by o/o PGM CM Pune/NGP along with the inputs based on
OMCR alarm to ratify the claims..
ii. Paying authority shall be The Accounts Officer, O/o PGM NWO-CM (Pune).
iii. The bidder has to give the mandate for receiving payment electronically and the charges, if any, levied by the
bank has to be borne by the bidder/ contractor/contractor. The bidder company is required to give the following
information for this purpose along with cancelled cheque for verification:-
● Beneficiary Bank Name:
● Beneficiary branch Name:
● IFSC code of beneficiary Branch
● Beneficiary account No.:
● Branch Serial No. (MICR No.):
iv. Supplier hereby agrees that it will be solely responsible for performing all compliances and making payments
of GST , cesses, interest, penalties or any other tax/duty/amount/charge/liability/arising either out of laws
/regulations applicable in India and overseas or because of a demand / recovery initiated by any revenue
authority under laws / regulations applicable in India or overseas.
v. For claiming this payment the following documents are to be submitted to the paying authority.
1. Invoice clearly indicating break up details of composite price i.e. Basic, Goods and Services Tax (GST), any other
Duties and Taxes, Freight/Packing Charges, etc.
2. Acknowledged Delivery Challan in original. If applicable
3. Inspection Certificate of QA(Payable copy in original), if applicable.
4. The sea freight receipt as per the rates approved by the Ministry of Water and Surface Transport, if applicable.
5. E-way bill as prescribed in the GST law in case of movement of goods, if applicable
6. Proof of payment of GST, if applicable.
7. Timely uploading of correct and necessary information on the GSTN portal is mandatory as prescribed in GST
compliances.
Note :-
www.bsnl.co.in
Page 59 of 116
1. If the supplier fails to furnish necessary supporting documents i.e. GST invoice / Customs invoices etc. and also fails
to upload the information on GSTN in respect of the Duties/taxes for which input tax credit is available, the amount
pertaining to such Duties/Taxes will be deducted from the payment due to the supplier.
2. Tax amount will be paid to the supplier only after the supplier declares the details of the invoices in its return in
GSTR 1 and GSTR-3 uploaded by the supplier and the same is reflected in GSTR-2A of BSNL on GSTN portal .
3. TDS/ TCS shall be deducted at the prescribed rate, if any (as the case may be).
4. BSNL can adjust/ forfeit Bank Guarantee obtained from the supplier against any loss of input tax credit to BSNL on
account of supplier's default.
5. In case BSNL has to pay GST on a reverse charge basis, the supplier would not charge GST on its invoices. Further,
the supplier undertakes to comply with the provisions of GST law as may be applicable.
● 8. Submission of bills ( as applicable)

The bills in triplicate shall be submitted in the printed format with bill numbers in running sequence.
● PAN should be furnished in the bill
● Invoice along with e-way bills.
● Delivery challan.
● Consignee receipt (LR)
● Each equipment shall be accompanied by supplier certification confirming adherence to all standard for
materials and workmanship head / state operation heads for records.
● Bill of materials.
● Any other documents as may be demanded by BSNL.
● GST paid challan may also be attached with the bill.
● Approved tender rates shall be printed in the bill itself.
● Copy of EPF/ESI remittance challan’s of previous month along with the list of Labourers for whom the
remittances have been made and amount paid each labour should be enclosed along with the bill from second
month onwards without which payment of monthly bill will not be released. The list should contain the EPF/ESI
account numbers of the labourers. Monthly remittance challans should not include remittance details of labourers
engaged on other contracts.
● The compensation for interruption of service rendered by the service provider while carrying out the work
will be deducted from the bills submitted by the bidder for payment.
● In case of downward revision of statutory levies/Taxes during the contract period, such benefits will be
passed on to BSNL.
● The service contract charges shall be paid by BSNL to the service provider on a monthly basis.
● All Taxes ,duties, and levies payable under the provisions of Statutory, Rules or Regulations of the
Central/State Government or Local Bodies arising out of the contract in respect of the works or operation or any
part thereof to be performed by the service provider as applicable of the amount for which the bill has been passed
will be deducted at source, under relevant.
● 9. PERFORMANCE SECURITY
i.
The Successful bidder shall furnish performance security to the purchaser for an amount equal to 3% of
the total payable amount of the work awarded for two years (as estimated at the time of placement of
work order) within 14 days from the date of issue of Advance Purchase Order by the Purchaser.
ii. The proceeds of the performance security shall be payable to the Purchaser as compensation for any
loss resulting from the supplier's failure to complete its obligations under the contract.
iii. The performance security Bond shall be in the form of Bank Guarantee issued by a scheduled Bank and
in the proforma provided in 'Section-7B of this Bid Document.
iv. Validity of the Bank Guarantee shall be upto six months after contract period and it shall be extended for
further one year if the work for another year is awarded to the service provider.
v. The performance security Bond will be discharged by the Purchaser after completion of the supplier's
performance obligations including any warranty obligations under the contract.
vi. In case EMD is in the form of DD/ Banker`s Cheque & service provider wants to submit PBG in the form
of DD/ Banker`s Cheque; PBG amount may be adjusted by appropriating the EMD amount & balance, if
any, shall be paid by DD/ Banker`s Cheque within 14 days from the date of issue of APO/AWO. However
no interest on PBG amount shall be payable by BSNL.
● 10. Exit Clause:
i. In case either party decides to terminate the agreement during the concurrency of the contract period,
minimum 3 month notice shall be given and the complete documents/records and inventory supplied by
BSNL, will be handed over to BSNL by the Bidder.
ii. In such case during the notice period all the terms & conditions will be enforceable and approved rates
shall be paid as per the agreement.
iii. BSNL reserves the right to terminate the agreement, at any time, due to change in its own license
www.bsnl.co.in
Page 60 of 116
conditions or upon directions from the DOT/ Government of India. In such a situation, BSNL shall not be
responsible for any damage or loss caused or arisen out of aforesaid action.
iv. On termination or expiry of the Agreement, the BG shall be released to Bidder only after ensuring
clearance of dues, if any, which Bidder is liable to pay to BSNL. In case of failure of Bidder to pay the
amounts due to BSNL, the outstanding amounts shall be realized through encashment of the Bank
Guarantee without prejudice to any other action(s) for recovery of the amounts due to BSNL
v. No penalty / damages / compensation shall be payable by either party before expiry of agreement period,
if exit is made under the following circumstances:
vi. The order of any Government (Central/State) or any statutory body vii In Force Majeure event
vii. Notwithstanding any other rights and remedies provided elsewhere in the agreement, upon termination
of this agreement:
a. Neither Party shall represent the Other Party in any of its dealings.
b. Neither Party shall intentionally nor otherwise commit any act(s) as shall make a third party to believe
that the other Party is still the former Party’s partner.
c. Each party shall stop using the other Party’s name, trade mark, etc., in any audio or visual form.
● 11. Compliance of Labour Laws etc.

i. The Bidder shall comply with all statutory / legal liabilities towards all the personnel either employed by itself or
in the rolls of its sub-vendors, who have been deployed for execution of various works against this project that
may arise due to various labour and other laws as specified by central/state from time to time. Further the
engagement and employment of any personnel and payment of wages to them as per the existing provisions
of various labour laws and regulations is the sole responsibility of the bidder and any breach of such laws or
regulation shall be deemed to be breach of this Agreement.
● 12. Confidentiality of information

i. Subject to conditions contained in this Agreement, the Bidder shall take all necessary steps to safeguard the
privacy and confidentiality of any information about BSNL and its subscribers from whom it has acquired such
information by virtue of the Service provided and shall use its best endeavours to secure that:
a) No person acting on behalf of the Bidder or the Bidder himself divulges or uses any such information
except as may be necessary in the course of marketing of BSNL Services as mentioned in Annexure
and
b) No person seeks such information other than is necessary for the purpose of marketing of BSNL
Services as mentioned in Annexure .
ii. Provided, the above para shall not apply where BSNL has consented in writing to such information being
divulged or used and such information is divulged or used in accordance with the terms of that consent; or the
information is already open to the public.
a) The Bidder shall take necessary steps to ensure that the Bidder himself / herself and any person(s)
acting on its behalf observe confidentiality of customer information.
b) The Bidder shall, prior to commencement of this agreement, confirm in writing to BSNL that The Bidder
has taken all necessary steps to ensure that it and its employees shall observe confidentiality of
customer information.
c) This clause shall survive the termination or expiry of this Agreement.
13. Tax deducted at source: Nothing contained herein in the agreement shall prevent BSNL from deducting tax at source
if required under GST Act and GST Regulations, any law or any regulation.
14. Reverse Charge liability –

14.1 Domestic procurement: Wherever domestic reverse charge is applicable on BSNL under GST Act.no. tax shall be
charged by supplier on invoice. It shall be the liability of BSNL to pay tax under reverse charge mechanism.
14.2 Unregistered supplier: It is specially agreed between the parties that where the supplier is not registered under
GST Act. It shall be the responsibility of BSNL to discharge liability under reverse charge mechanism. It is further
agreed that supplier shall not charge tax on invoice.
15. GST Invoice :

15.1 It shall be the responsibility of the supplier to raise appropriate tax invoice as per the provisions of GST Act.
BSNL reserves the right to be indemnified for the credit loss in case BSNL is unable to claim the input tax
credit for any non-compliance / default in raising appropriate invoice by supplier. Further all invoices should
be sent to BSNL promptly.
15.2 Further the supplier is required to comply with the following requirements w.r.to issuance of invoice:
i) All the details of supplier (name, address, GST IN/ unregistered vendor, place of supply,SAC/HSN code
etc.) and other mandatory details shall be mentioned on the invoice.
ii) Invoice / DN/ CN need to be issued timely within the time prescribed under GST law.
iii) in case of any deficient supply, BSNL shall convey the same in a reasonable time to enable the supplier
to issue credit note and take tax adjustment:
iv) it would be the responsibility of the supplier to declare correct information on invoice and GST portal viz.
the amount, the place of supply, rate of tax etc. in case, the eligibility if input tax credit is questioned or
denied to BSNL on account of default by the supplier , the same would be recovered by BSNL from the
supplier.
v) Registered location of the both parties i.e. BSNL and supplier should be mentioned in the agreement
www.bsnl.co.in
Page 61 of 116
with GSTIN No.. Further, supplier should raise invoice at the registered premises of BSNL for availment
of credit and ensure that the place of supply as per GST law is same as registered premise:
vi) It shall be the responsibility of the supplier to raise invoice within the prescribed timelines.
vii) E-way bill number should be mentioned in the invoice.
16. GST Invoice and Compliances :

i. All the details of supplier (name, address, GSTIN/ unregistered supplier, place of supply, SAC/ HSN code etc.)
and other mandatory details shall be mentioned on the invoice.
ii. Invoice/Supplementary invoice/Debit Note/Credit Note/Receipt Voucher need to be issued in compliant format and
timely within the time prescribed under GST law.
iii. In case of any deficient/incomplete/rejected supply, BSNL shall convey the same in a reasonable time to enable
the supplier to issue credit note and take tax adjustment.
iv. It would be the responsibility of the supplier to declare correct information on invoice and GSTN viz. the amount,
the place of supply, rate of tax etc. In case, the eligibility of input tax credit is questioned or denied to BSNL on
account of default by the supplier, the same would be recovered by BSNL from the supplier.
v. Registered location of the both the parties i.e. BSNL and supplier should be mentioned in the agreement with
GSTIN No. Further, supplier should raise invoices at the registered premise of BSNL for availing of credit and
ensure that the place of supply as per GST law is same as registered premise
vi. BSNL could at any time instruct the supplier to raise its invoices at a particular location of BSNL
vii. It is the responsibility of the supplier to ensure that place of supply and the GSTN of BSNL are in the same state.
If for any reason they are not in the same state, the supplier shall intimate to BSNL and give adequate time before
raising of the invoice.
viii. E-waybill number should be mentioned on the invoices.
ix. Supplier shall be responsible for timely issuance and delivery of invoice/ DN/ CN to enable BSNL to claim tax
benefit on or before the stipulated time period provided by the GST law.
(a) It is the responsibility of the supplier to ensure that outward supply return (GSTR-1) would be filed correctly.
If not, then the cost would be borne by the supplier.
(b) Reporting of correct outward supply by supplier in the outward return (GSTR-1) is the responsibility of the
supplier. In case of mismatch because of supplier’s fault, prompt amendments must be made by the supplier
else supplier would be required to indemnify BSNL of the loss of credit due to mis-match. The compliances
to be adhered by supplier includes (but is not limited to) the following:
1) Uploading appropriate invoice details on the GSTN within the stipulated time;
2) Issuing GST compliant invoice / CN/ DN. PO issued by BSNL should be referred by supplier for
capturing information on the invoice.
3) Supplier needs to pay the entire self-assessed tax on timely basis.
4) Where invoice is not uploaded or incorrect upload of invoice detail of GSTN by supplier then credit
on such invoice will be given provisionally subject to matching. So, acceptance of changes made
by BSNL on GSTN on account of non-upload or incorrect upload of invoice details on GSTN is to
be submitted by supplier. Such changes w.r.t. the mismatch are required to be accepted by
supplier within the time limit prescribed under the GST law. It should be noted that in case supplier
does not accept such changes within the time limit prescribed under GST law, the loss of input tax
credit (if any) would be recovered from the supplier. In case of mismatch because of Supplier's
fault, prompt amendments must be made by the supplier else supplier would be required to
indemnify BSNL for the losses of credit and interest paid due to mismatch.
5) Supplier to issue all necessary documentation and perform all necessary compliances for BSNL
to be eligible to claim the input tax credit of GST tax to them. In case BSNL is unable to claim the
input tax credit, the amount w.r.t. GST charged by the supplier would be recovered from the
supplier.
6) A self-declaration along with evidence that the bidder is not blacklisted by GST authorities. In case
supplier gets black listed during the tenure of BSNL contract, then supplier must indemnify BSNL
so ensure that no loss of input tax credit is borne by BSNL due to default of supplier.
x. All the details of supplier (name, address, GSTN/ unregistered supplier, place of supply, SAC/ HSN code etc.) and
other mandatory details shall be mentioned on the invoice.
xi. Where the location agreed are more than one state, then separate invoice state wise to claim input tax credit in a
particular state (typically happens in a bill to-ship to scenario) shall have to be submitted.
xii. It shall be the responsibility of the supplier to mention State of place of supply of goods/services in the invoice
issued to BSNL.
17. Composition scheme: Where the supplier is registered as a composition dealer under the GST Act, it shall declare
the same at the time of acceptance of purchase order. Supplier shall not levy or impose taxes under GST on invoices.
18. DEBIT NOTE:

1 The supplier acknowledges and agrees to issue appropriate debit note / credit note as prescribed under GST
Act and send to BSNL within the prescribed time. All documents should be received well in advance so as to
enable BSNL to claim proper credit.
2 Further it shall be the responsibility of the supplier to declare the details of such credit note in the return for
the month during which such credit note has been issued but not later than September following the end of
the financial year in which such supply was made of the date of furnishing of the relevant annual return,
whichever is earlier.
www.bsnl.co.in
Page 62 of 116
3 BSNL reserves the right to indemnified for the credit loss by supplier in case of BSNL is unable to claim the
input tax credit for any non-compliance of default of due to lack of diligence on the part of the supplier.
19. Purchase Order :

1 Supplier shall raise invoice basis purchase order issued by BSNL. In case of any deviation or disagreement
by supplier on place of supply, billing location/ HSN code/SAC code stated on PO, it shall be the responsibility
of the supplier to intimate BSNL well in advance.
2 Further, in case the supplier raises the invoice on an address other than agreed, it shall be the responsibility
of the supplier to modify the invoice.
20. Place of supply: For the purpose of this agreement place of supply under GST Act shall be the place of supply as
determined under purchase order raised by BSNL. It shall be the responsibility of the supplier to intimate BSNL well in advance
in case of deviation / disagreement with the place of supply as determined in PO.
21. Deficient supply / Incomplete Supply / rejected supply: Each party to contract agrees that in case of any deficient
supply or incomplete supply or rejected supplier, it shall be the responsibility of the supplier to issue GST compliance credit
note within the reasonable time and take tax adjustment in case the supplier fails to issue proper credit note within the time
stipulated under the GST law the taxes charged and not adjusted would be borne by the supplier.
22. Advance payment: NOT APPLICABLE.
23. Discount Clause: In cases where supplier is providing discount to BSNL for the goods supplied by it or service
rendered, following should be predetermined or mutually agreed between supplier and BSNL.
i. Situations in which discount would be allowed by supplier to BSNL (eg. Value based / quantity
based discounts).
ii. Basis and manner in which discount would be computed and allowed to BSNL.
iii. Deduction of such discount from the value of supply as per provision of GST Act.
24. Compliance rating: Supplier shall be liable to comply with all the compliances as may be prescribed to ensure that
compliance rating is not reduced below the prescribed limit as laid down under GST Act and GST
regulations. Supplier shall be required to submit a self-declaration from time ti time that they are
not black-listed on the GST portal. Notwithstanding anything contained in agreement, in the event
of black listing of supplier ie. Compliance rating reduced below the prescribed limit, the amount
related to tax shall be paid to supplier only on receipt of input tax credit to BSNL.
25. E-way Bill: It shall be the responsibility of the supplier to obtain e-way bill in case of movement of goods exceeding
limit as prescribed under the GST Act. Supplier would indemnify BSNL in case of any non- compliance or
default or due to lack of diligence on the part of the supplier to comply with the e-way bill requirement.
26. Penalty: It is agreed by supplier that in case of any deviation , default or negligence on the part of supplier due to which
it is liable to pay penalty to BSNL, the same shall be recovered by BSNL from supplier along with applicable
GST Tax (as may be applicable).
27. Liquidated Damages: GST (If applicable) on account of liquidated damages due to delay in supply of goods would be
borne by the supplier.
28. Miscellaneous:
1 Supplier agrees to share the monthly information with BSNL which would be uploaded by the supplier in its
GSTR-1 along with the information of input credit to be claimed by BSNL in such month:
2 It shall be the responsibility of the service provider to provide reconciliation statement of all the supplies made
by it including issuance of credit note, debit note or other documents as prescribed within 30 th September
following the end of the relevant financial year.
www.bsnl.co.in
Page 63 of 116
SECTION-6
UNDERTAKING & DECLARATION
6(A) - FOR UNDERSTANDING THE TERMS & CONDITION OF EOI & SPEC. OF WORK
a) Certified that:
1. I/ We ……………………………………. have read, understood and agree with all the terms and conditions,
specifications included in the EOI documents & offer to execute the work at the rates quoted by us
in the EOI form.
2. If I/ We fail to enter into the agreement & commence the work in time, the EMD/ SD deposited by
us will stand forfeited to the BSNL.
b) The tenderer hereby covenants and declares that:

1. All the information, Documents, Photo copies of the Documents/ Certificates enclosed along with
the EOI offer are correct.
2. No addition / deletion / corrections have been made in the downloaded EOI document being
submitted and it is identical to the EOI document appearing on the website
3. If anything is found false and/or incorrect and/or reveals any suppression of fact at any time, BSNL
reserves the right to debar our EOI offer/ cancel the LOA/ Purchase/ work order if issued and
forfeit the EMD/ SD/ Bill amount pending with BSNL. In addition, BSNL may debar the contractor
from participation in its future EOIs.
Date: …………… …………………………………

Signature of Tenderer
Place: …………… Name of Tenderer ……………………………….
(Alongwith date & Seal)
6 (B) – NEAR-RELATIONSHIP CERTIFICATE:

(Format of the Certificate to be given as per the clause 34 of Section-4 Part-A by the bidder in respect of status of
employment of his/ her near relation in BSNL)
DECLARATION FORMAT FOR NON EMPLOYMENT OF RELATIVE IN BSNL
(DECLARATION TO BE GIVEN BY VENDOR)
The format of the certificate to be given is "I…………..s/o…….……r/o……………..hereby certify that none of my relative(s)
as defined in the EOI document is/are employed in BSNL unit as per details given in EOI document. In case at any stage,
it is found that the information given by me is false/ incorrect, BSNL shall have the absolute right to take any action as
deemed fit/without any prior intimation to me."
Name of the vendor: ___________________________

With date and seal
www.bsnl.co.in
Page 64 of 116
SECTION- 7
PROFORMAS
7(A)
PROFORMA FOR THE BID SECURITY/ EMD GUARANTEE
(To be typed on Rs.100/- non-judicial stamp paper)
Sub: Bid Security/EMD guarantee.
Sub: Bid Security/EMD guarantee.
Whereas M/s …………………………… R/o ……………… ………… ………………………………………

(Hereafter referred to as Bidder) has approached us for giving Bank Guarantee of Rs.
……………………/- (hereafter known as the “B. G. Amount”) valid up to …../……/ 20….. (hereafter
known as the “Validity date”) in favour of A.G.M.(CPC-I), BSNL, O/o the CGM, Maharashtra
Telecom Circle, Mumbai (Hereafter referred to as BSNL) for participation in the tender of work/
services of …………………………………………….. vide EOI no. ………………………………….
Now at the request of the Bidder, We ……………………………………… Bank

…………………………Branch having ………………………………………… ………. .…………………………………….
(Address) and Regd. office address as ………
………...……………………………………………………………………… ……… ……… …………… (Hereinafter called
‘the Bank”) agrees to give this guarantee as hereinafter contained:
1. We the Bank do hereby undertake to pay the amounts due and payable under this guarantee
without any demur, merely on a demand from the BSNL stating that the amount claimed is
due by way of loss or damage caused to or would be caused to or suffered by the BSNL by
reason of breach by the said bidder(s) of any of terms or conditions contained in the said
Agreement or by reason of the bidder (s) failure to perform the said Agreement. Any such
demand made on the bank shall be conclusive as regards the amount due and payable by
the Bank under this guarantee where the decision of the BSNL in these counts shall be final
and binding on the bank. However, our liability under this guarantee shall be restricted to
an amount not exceeding the “B. G. Amount”.
2. We undertake to pay to the BSNL any money so demanded notwithstanding any dispute or
disputes raised by the bidder(s) in any suit or proceeding before any court or tribunal
relating thereto our liability under this present being absolute and unequivocal. The
Payment so made by us under this bond shall be valid discharge of our liability for payment
there under and the bidder(s) shall have no claim against us for making such payment.
3. We the Bank further agree that the guarantee herein contained shall remain in full force and
effect during the period that would be taken for the performance of the said agreement
and that it shall continue to be enforceable till all the dues of the BSNL under or by virtue
of the said Agreement have been fully paid and its claims satisfied or discharged or till
www.bsnl.co.in
Page 65 of 116
BSNL Certifies that the terms and conditions of the said Agreement have been fully and
properly carried out by the said bidder(s) and accordingly discharge this guarantee. Unless
a demand or claim under this guarantee is made on us in writing or before the expiry of
Validity date from the date hereof, we shall be discharged from all liability under this
guarantee thereafter.
4. We the Bank further agree with the BSNL that the BSNL shall have the fullest liberty without
our consent and without affecting in any manner our obligations hereunder to vary any of
the terms and conditions of the said Agreement or to extend time of performance by the
said bidder(s) from time to time or to postpone for any time or from time to time any of
the powers exercisable by the BSNL against the said bidder(s) and to forbear or enforce
any of the terms and conditions relating to the said agreement and we shall not be relieved
from our liability by reason of any such variation, or extension being granted to the said
Bidder(s) or for any forbearance, act or omission on the part of the BSNL or any indulgence
by the BSNL to the said bidder(s) or by any such matter or thing whatsoever which under
the law relating to sureties would, but for this provision, have effect of so relieving us.
5. Notwithstanding anything herein contained ;

(a) The liability of the Bank under this guarantee is restricted to the “B. G. Amount” and
it will remain in force up to its Validity date specified above.
(b) The guarantee shall stand completely discharged and all rights of the BSNl under this
Guarantee shall be extinguished if no claim or demand is made on us in writing on
or before its validity date.
6. In case BSNL demands for any money under this bank guarantee, the same shall be paid
through banker’s Cheque in favour of “AO (F&A), BSNL” payable at Mumbai.
7.The Bank guarantees that the below mentioned officer who have signed it on behalf of the Bank
have authority to give this guarantee under its delegated power.
Place: ……………………………
Date: …………………………...
(Signature of the Bank Officer)

Rubber stamp of the bank
Authorized Power of Attorney Number: ……………….

Name of the Bank officer: ……………………………...................
Designation: ………………….................................
Complete Postal address of Bank: ……………………......................................................
Telephone Numbers ……………………………..
Fax numbers……………………………
Signature of bidder
www.bsnl.co.in
Page 66 of 116
7(B)
FOR THE PERFORMANCE GUARANTEE
(To be typed on Rs.100/- non-judicial stamp paper)
Dated:……………..
Sub: Performance guarantee.
Whereas A.G.M. (CPC-I), BSNL, O/o the CGM, Maharashtra Telecom Circle, Mumbai with Registered
Office at Bharat Sanchar Bhavan, H.C Mathur Lane, Janpath New Delhi- 110001 (Hereafter referred to as
BSNL) has issued an AWO no. ………………………………. Dt. …/…/….. awarding the work of
……………………………………… to M/s ………………………….. having registered office at …………………………………….
(Hereafter referred to as “Bidder”) and BSNL has asked him to submit a Performance Guarantee in favour of
A.G.M. (CPC-I), BSNL, O/o the CGM, Maharashtra Telecom Circle, Mumbai of Rs. …………… (Hereafter referred
to as “P.G. Amount”) valid up to …../……/ 20….. (Hereafter known as the “Validity date”).
Now at the request of the Bidder, We ………………… Bank …………………………Branch having ………………….
(Address) and Regd. office address as ……… ……… ……… …………… (Hereinafter called ‘the Bank”) agrees to give
this guarantee as hereinafter contained:
1. We, “the Bank” do hereby undertake and assure to the BSNL that if in the opinion of the BSNL, the
Bidder has in any way failed to observe or perform the terms and conditions of the said agreement
or has committed any breach of its obligations there-under, the Bank shall on demand and without
any objection or demur pay to the BSNL the said sum limited to P.G. Amount or such lesser amount
as BSNL may demand without requiring BSNL to have recourse to any legal remedy that may be
available to it to compel the Bank to pay the same.
2. Any such demand from the BSNL shall be conclusive as regards the liability of Bidder to pay to
BSNL or as regards the amount payable by the Bank under this guarantee. The Bank shall not be
entitled to withhold payment on the ground that the Bidder had disputed its liability to pay or has
disputed the quantum of the amount or that any arbitration proceeding or legal proceeding is
pending between Bidder and BSNL regarding the claim.
3. We, the Bank further agree that the guarantee shall come into force from the date of its issue and
shall remain in full force and effect up to its Validity date.
4. The Bank further agrees that the BSNL shall have the fullest liberty without the consent of the Bank
and without affecting in any way the obligations hereunder to vary any of the terms and conditions
of the said agreement or to extend the time for performance of the said agreement from any of the
powers exercisable by BSNL against the Bidder and to forebear to enforce any of the terms and
conditions relating to the said agreement and the Bank shall not be relieved from its liability by
reason of such failure or extension being granted to Bidder or through any forbearance, act or
omission on the part of BSNL or any indulgence by BSNL to Bidder or any other matter or thing
whatsoever which under the law relating to sureties would but for this provision have the effect of
relieving or discharging the guarantor.
5. Notwithstanding anything herein contained ;
www.bsnl.co.in
Page 67 of 116
(a) The liability of the Bank under this guarantee is restricted to the P.G. Amount and it will
remain in force up to its Validity date.
(b) The guarantee shall stand completely discharged and all rights of the BSNL under this
Guarantee shall be extinguished if no claim or demand is made on us in writing on or before
its validity date.
6. In case BSNL demands for any money under this bank guarantee, the same shall be paid through
banker’s Cheque in favour of “AO (F&A), BSNL” payable at Mumbai.
7. The Bank guarantees that the below mentioned officer who have signed it on behalf of the Bank have
authority to give this guarantee under its delegated power.
Place: ……………………………
Date: …………………………..
(Signature of the Bank Officer)
Rubber stamp of the bank
Authorized Power of Attorney Number: …………………………….
Name of the Bank officer:……………..……………..
Designation: ……………………………
Complete Postal address of Bank: ……….……………………
………………………………………………………………
Telephone Numbers ………………………..
Fax numbers ………………………………..
-*-*
Signature of Bidder
www.bsnl.co.in
Page 68 of 116
7 (C)
FOR LETTER OF AUTHORIZATION FOR ATTENDING BID OPENING EVENT.
(To be typed preferably on letter head of the company)
Subject: Authorization for attending Bid opening
I/ We Mr. /Ms. …………………………………….. have submitted our bid for the EOI no.
………………………….……… in respect of …………………… …………………………………………………………..
(Item of work) which is due to open on …………………. (date) in the Meeting Room, O/o
………………………………………………………………………………….
We hereby authorize the following person, whose signatures are attested below, to attend
the bid opening for the EOI mentioned above on our behalf.
Order of
Name Specimen signature Contact No.
preference
I
II (Alternate
Representative)
Above Signatures Attested:
Signature of bidder
or
Officer authorised to sign the bid
documents on behalf of the bidder.
--------------------------------------------
Note 1: Only one representative will be permitted to attend the Bid opening
2. Permission for entry to the hall where bids are opened may be refused in case
authorization as prescribed above is not received.
**********
Signature of Bidder
www.bsnl.co.in
Page 69 of 116
7(D)
PROFORMA OF “STATEMENT OF CLAUSE BY CLAUSE COMPLIANCE” /

“STATEMENT OF DEVIATIONS”
(TO BE SUBMITTED ON THE ORGANISATION’S/COMPANY’S LETTERHEAD)
To,
Asst. General Manager (CPC-I),

O/o CGMT, MH Circle, Mumbai-400054.
Sub:- Clause-by-Clause compliance/Statement of Deviations
Ref:- Your EOI No. ______________________________________________________
In accordance with Clause 11.2 (c) of Section-4 Part-A of the above referred EOI document it
is to state that –
1. We, ____________________________ (name of Organisation/Company) have read and understood all the
terms and conditions of the above EOI. We accept all the Terms & conditions of the EOI under reference
including/and in particular, all the technical & commercial Specifications mentioned in Section-3, 4 & 5
unconditionally.
2. We also affirm that there will be no deviations in any of the clauses of the above EOI.
Dated: ....... day of ................... 20…

Signature : ________________________
Name : ___________________________
In the capacity of : __________________
Duly authorized to sign the bid for and on
behalf of : _________________________
www.bsnl.co.in
Page 70 of 116
7(E)
PROFORMA OF POWER OF ATTORNEY

(Refer Clause 14.3 of Section-4 Part-A)
Non-Judicial Stamp
POWER OF ATTORNEY
Be it known all to whom it concern that :-
1. Shri/Smt./Ku_________________ S/o / W/o / D/o ______________ residing at ______________

I, the Proprietor/We all the Partners/Directors of M/s ________________________ ________________________ ( Name & Address)
hereby appoint Shri/Smt./Ku.______________________________s/o / w/o / d/o ____________________________ residing at
_____________________________________ as my/our Attorney to act in my/our name and on behalf and sign and execute all
documents/agreements binding the firm for all contractual obligations (including references of cases to arbitration) arising out of contracts
to be entered into by the firm with the CGM,BSNL, MH Telecom Circle, Juhu Road, Santacruz(W), Mumbai-54 in connection with their EOI
No. ________________________________ dated _____________ for the supply of ___________________________________________
due for opening on ______________________. In short, he is fully authorized to do all, each and everything requisite for the above purpose
concerning M/s _________________________________. And I/We hereby agree to confirm and ratify his all and every act of this or any
documents executed by my/our said Attorney within the scope of the authority hereby conferred on him including references of cases to
arbitration and the same shall be binding on me/us and my/our firm as if the same were executed by me/us individually or jointly.
Witness (with Address)Signature of the Proprietor/Partners/Directors

1.Name____________Sign.___________ 1.Name:__________________Sign._________________
(Address__________________________)
(Address__________________________)
(Address__________________________)
Accepted
(Name & Signature of Signatory of EOI Offer of the firm)
(with Designation, Address, Phone No., Mobile No. & Email)
ATTESTED
Notary Public
(Signature with Official Seal )
OR
REGISTERED
Before
( SUB – REGISTRAR ) …………………………….. (of concerned State)
Signature with Official Seal
(Note :-Kindly refer Clause 14.3 of Section-4 Part-A for compliance same is reiterated as :-
(i) The Power of Attorney should be submitted and executed on the non-judicial stamp paper of appropriate value as prevailing in the
respective states(s) and the same be EITHER attested by a Notary Public OR registered before Sub-Registrar of the states(s) concerned.
(ii) The said Power of Attorney be executed by a person who has been authorized by the Board of Directors of the bidder in this regard, on
behalf of the Company/Institution/Body corporate .Copy of the Board Resolution / authorization shall also be submitted along with
POA
(iii) In case of the bidder being a firm, the said Power of Attorney should be executed by all the partner(s) in favour of the said
Attorney.)
*********
Signature of Bidder
www.bsnl.co.in
Page 71 of 116
SECTION- 7 (F)
CERTIFICATE TO BE SUBMITTED BY THE BIDDER AND ITS PARTNER/S IF ANY, ON
COMPANY’S/FIRM’S LETTER HEAD
This is to certify that I/We, M/s………………………………………………………… (Name & full address) as the
front Bidder of this EOI and our partner, M/s……………………………… ……………………… (Name & full address)
have read the clause regarding restrictions on procurement from a bidder of a country which shares a land
border with India;
1. I/We certify that this bidder is not from such a country or, if from such country, has been registered
with the Competent Authority as per F. No: 6/18/2019-PPD dated 23.07.2020 issued by
Public Procurement Division, Department of Expenditure, Ministry of Finance, and
its subsequent Clarifications. I/We hereby that this bidder fulfills all requirements in this
regard and is eligible to be considered. [ where applicable, evidence of valid registration by the
Competent Authority shall be attached]
2. I have read the clause regarding restrictions on procurement from a bidder of a country which
shares a land border with India and on sub-contracting to contractors from such countries. I certify
that this bidder is not from such a country or, if from such a country, has been registered with the
Competent Authority and will not sub-contract any work to a contractor from such countries
unless such contractor is registered with the Competent Authority. I hereby certify that this bidder
fulfils all requirements in this regard and is eligible to be considered. [Where applicable, evidence
of valid registration by the Competent Authority shall be attached.]
3. I am aware that if the certificates given by the bidder in the tender documents
regarding compliance with order stated above is found to be false at any later stage,
this would be ground for immediate termination and further legal action in
accordance with law.
Signature: Signature:
Name in Block letters: Name in Block letters:
Status: Director/Manager/Partner/ Status: Director/Manager/Partner/
Proprietor of the Company Proprietor of the Company
[ on behalf of the bidder ] [On behalf of partner/s ]
www.bsnl.co.in
Page 72 of 116
7 (G)
(ON Non-JUDICIAL STAMP OF APPROPRIATE VALUE)
Mutual Non-Disclosure Agreement
This Agreement is made as of the ......................2022 between BHARAT SANCHAR NIGAM LIMITED (BSNL) a
Government of India Enterprise,, having its registered office at Bharat Sanchar Bhawan, H. C. Mathur Lane,
Janpath, New Delhi – 110 001 hereinafter called BSNL which expression shall unless repugnant to the subject
or the context mean and included its successors, nominees or assigns and M/s
................................................................................................................. a company incorporated under the
Indian Companies Act, 1956 and having its registered office at
.................................................................................................................................... hereinafter called"
.................................................." which expression shall unless repugnant to the subject or the context mean
and include its successors, nominees or assigns.
Whereas in order to pursue the mutual business purpose of the particular project as specified in Exhibit A (the
"Business Purpose"), BSNL and M/s ............................................................................... recognize that there is
a need to disclose to one another certain information, as defined in para 1 below, of each party to be used only
for the Business Purpose and to protect such confidential information from unauthorized use and disclosure.
In consideration of the other party's disclosure of such information, each party agrees as follows:
This Agreement will apply to all confidential and proprietary information disclosed by one party to the other
party, including information listed in Exhibit A attached hereto and other information which the disclosing party
identifies in writing or otherwise as confidential before or within thirty days after disclosure to the receiving
party ("Confidential Information"). Information consists of certain specifications, designs, plans, drawings,
software, prototypes and or technical information and the copies and derivatives containing such information
that may be disclosed to one another for and during the purpose, which a party considers proprietary or
confidential ("Information"). Information may be in any form or medium, tangible or intangible and may be
communicated/disclosed in writing, orally, or through visual observation or by any other means to one party
(hereinafter referred to as the receiving party) by the other party (hereinafter referred to as one disclosing
party). Information shall be subject to this Agreement, if it is in tangible form, only if clearly marked as
proprietary or confidential as the case may be, when disclosed to the receiving party or, if not in tangible form,
its proprietary nature must first be announced, and it must be reduced to writing and furnished to the receiving
party within thirty (30) days of the initial disclosure.
1. M/s ...................................................................................................................and BSNL hereby agreed at

during the Confidentiality Period:
a) The receiving party shall use Information only for the Purpose, shall hold Information in confidence using the
same degree or case as it normally exercises to protect its own proprietary information, but not less than
reasonable care, taking into account the nature of the Information , and shall grant access to Information only
to its employees who have a need to know , but only to the extent necessary to carry out the business purpose
of this project as defined in exhibit A, shall cause its employees to comply with the provisions of this Agreement
applicable to the receiving party, shall reproduce Information only to the extent essential to fulfilling the
Purpose, and shall prevent disclosure of Information to third parties. The receiving party, may, however,
disclose the Information to its consultants and contractors with a need to know; provided that by doing so, the
receiving party agrees to bind those consultants and contractors to terms at least as restrictive as those stated
herein, advise them of their obligations, and identify the disclosing party for any breach of those obligations.
www.bsnl.co.in
Page 73 of 116
b) Upon the disclosing party's request, the receiving party shall either return to the disclosing party all
Information or shall certify to the disclosing party that all media containing Information have been destroyed.
Provided, however, that an archival copy of the Information may be retained in the files of the receiving party's
counsel, solely for the purpose of providing the contents of the Information.
2. The foregoing restrictions on each party's use or disclosure of Information shall not apply to
Information that the receiving party can demonstrate:
a) was independently developed by or for the receiving party without reference to the Information, or was
received without restrictions; or
b) has become generally available to the public without breach of confidentiality obligations of the
receiving party; or
c) was in the receiving party's possession without restriction or was known by the receiving party without
restriction at the time of disclosure; or
d) is the subject of a subpoena or other legal or administrative demand for disclosure; provided; however, that
the receiving party has given the disclosing party prompt notice of such demand for disclosure and the receiving
party reasonably cooperates with the disclosing party's efforts to secure an appropriate protective order; or
e) is disclosed with the prior consent of the disclosing party; or
f) was in its possession or known to it by being in its use or being recorded in its files or computers or
other recording media prior to receipt from the disclosing party and was not previously acquired by the
receiving party from the disclosing party under an obligation of confidence; or
g) the receiving party obtains or has available from a source other than the disclosing party without breach by
the receiving party or such source of any obligation of confidentiality or non-use towards the disclosing party.
3) Each party agrees not to remove any of the other party's Confidential Information from the premises of the
disclosing party without the disclosing party's prior written approval. Each party agrees to exercise extreme
care in protecting the confidentiality of any Confidential Information which is removed, only with the disclosing
party's prior written approval, from the disclosing party's premises. Each party agrees to comply with any and
all terms and conditions and disclosing party may impose upon any such approved removal, such as conditions
that the removed confidential information and all copies must be returned by a certain date, and that no copies
are to be make off of the premises.
4. Upon the disclosing party's request, the receiving party will promptly return to the disclosing party's
Confidential Information all copies thereof.
5. Each party recognizes and agrees that all of the disclosing party's Confidential Information is owned solely by
the disclosing party (or its licensors) and that the unauthorized disclosure or use of such Confidential
Information would cause irreparable harm and significant injury, the degree of which may be difficult to
ascertain. Accordingly, each party agrees that the disclosing party will have the right to obtain an immediate
injunction enjoining any breach of this Agreement, as well as the right to pursue any and all other rights and
remedies available at law or in equity for such a breach.
www.bsnl.co.in
Page 74 of 116
6) Access to Information hereunder shall not preclude an individual who has seen such Information for the
purposes of this Agreement from working on future projects for the receiving party which relate to similar
subject matters, provided that such individual does not make reference to the Information and does not
copy the substance of the Information during the Confidentiality Period. Furthermore, nothing contained
herein shall be construed as imposing any restriction on the receiving party's personnel under this
Agreement, if such disclosure and use would be regarded by a person of ordinary skill in the relevant area
as not constituting a disclosure or use of the Information.
7) As between the parties, all Information shall remain the property of the disclosing party. By disclosing
Information or executing this Agreement, the disclosing party does not grant any license, explicitly or
implicitly, under any trademark, patent, copyright, mask work protection right, trade secret or any other
intellectual property right. THE DISCLOSING PARTY DISCLAIMS ALL WARRANTIES REGARDING THE
INFORMATION INCLUDING ALL WARRANTIES WITH RESPECT TO INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS AND ALL WARRANTIES AS TO THE ACCURACY OR UTILITY OF SUCH INFORMATION.
Execution of this Agreement and the disclosure of Information pursuant to this Agreement does not
constitute or imply any commitment, promise, or inducement by either party to make any purchase or sale,
or to enter into any additional agreement of any kind.
8) Either party's failure to enforce any provision, right or remedy under this agreement shall not constitute a
waiver of such provision, right or remedy.
9) This Agreement will be construed in, interpreted and applied in accordance with the laws of India.
10) That in case of any dispute or differences, breach & violation relating to the terms of the Agreement. The
said matter or dispute, difference shall be referred to sole arbitration of Chief General Manager,
Maharashtra Telecom Circle (CGM MHTC) or any other person appointed by him. That the award of the
arbitrator shall be final and binding on both the parties. In the event of such Arbitrator to whom the matter
is originally referred to is being transferred or vacates his office on resignation or otherwise or refuses to do
work or neglecting his work or being unable to act as Arbitrator for any reasons whatsoever, the Chief
General Manager, Maharashtra Telecom Circle (CGM MHTC) shall appoint another person to act as
Arbitrator in place of out going Arbitrator and the person so appointed shall be entitled to proceed further
with the reference from the stage at which it was left by his predecessor. The M/s
................................................................................................ will have No Objection in any such
appointment, that arbitrator so appointed is employee of BSNL. The said Arbitrator shall act under the
Provisions of the Arbitration and conciliation Act, 1996 or any statutory modifications or re-enactment there
of any rules made thereof.
11) This Agreement and Exhibit A attached hereto constitutes the entire agreement of the parties with respect
to the parties respective obligations in connection with Information disclosed hereunder and supersedes all
prior oral and written agreements and discussions with respect thereto. The parties can amend or modify
this Agreement only by a writing duly executed by their respective authorized representatives. Neither party
shall assign this Agreement without first securing the other party's written consent.
12) This Agreement will remain in effect for five years from the date of the last disclosure of Confidential
Information, at which time it will terminate, unless extended by the disclosing party in writing.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement by their duly authorized officers or
representatives.
M/s.................................................................. BHARAT SANCHAR NIGAM LIMITED

Signature _________________________ Signature _________________________
Printed Name : Printed Name :
Title : Title :
Signature of Bidder
www.bsnl.co.in
Page 75 of 116
7 (H)
Exhibit - A
1. Business Purpose : Outsourcing of Comprehensive BTS Maintenance at GSM Mobile BTS sites (either in
any media or through Encrypted E-mail)
2. Confidential Information of M/s..............................................................................
3. Confidential Information of Bharat Sanchar Nigam Limited (BSNL) :
The files containing Information of Personalisation of BTS sites & telecom infrastructure.
All information shared in oral or in written form by BSNL with M/s..............................................
Copies of BTS sites & telecom infrastructure information file taken in physical form/ soft copy form BSNL shall
be returned/ destroyed after use and no copies to be made.
BSNL: M/s................................................
Signed Signed
*********
www.bsnl.co.in
Page 76 of 116
SECTION- 7 (I)
BID SECURITY/EMD UNDERTAKING
(to be typed on Company’s Letterhead only)
To,
The Asstt. General Manager (CPC),
O/o the Chief General Manager, Maharashtra Telecom Circle,
1st Floor, D wing, BSNL Admin Building, Juhu Tara Road,
Santacruz (W), Mumbai-400054.
Email: agmmmmh@bsnl.co.in; agmcpc2@gmail.com.
This undertaking is executed by M/s. ............................................................ a company, having its

registered office at ...................................................... herein after called the tenderer to and in favour
of the BSNL Maharashtra Telecom Circle, Mumbai 400054. WHEREAS the contract is for the Supply
/ work of …………………………………………….. as per the EOI No…………… Dated AND
WHEREAS, vide relaxation given to MSE (Micro & Small entity) firms, No Bid Security/Earnest Money
to be submitted.
In the event of the following:-
1. In case our firm withdraws or amends its bid or impairs or derogates from the bid in any
respect during the period of bid validity specified by the bidder in the bid form or extended
subsequently;
2. or If our firm does not accept the APO/ AWO and/ or does not submit PBG & sign the
contract/ agreement in accordance with clause 28.
then our firm will be suspended/debarred/banned for a period of One year.
Signature of authorized signatory.
Name of authorized signatory.
Name of the firm with seal.
Date:-
www.bsnl.co.in
Page 77 of 116
7 (J)
Information Sheet for JV Partners /Consortium
NOTE:- Each member of a JV/CONSORTIUM must fill in this form .
Tenderers’ Legal Name :_______________________________________________
JV/CONSORTIUM Partners legal name :______________________________________________

JV/CONSORTIUM Partners year of constitution:_________________________________________
JV/CONSORTIUM Partners legal address in country of constitution:_________________________
________________________________________________________
________________________________________________________
JV/CONSORTIUM Partners authorized representative information

(name, address, telephone numbers, fax numbers, email address): _____________
__________________________________________________________________________
__________________________________________________________________________
Attached are copies of following original documents: Articles of incorporation or constitution of the legal entity
named above Authorization to represent the firm named above (In case of Specialist Subcontractors a formal
intent to enter into an agreement).
Notes : (i) Attach an attested photocopy of Certificate of Registration and ownership as well as of Constitution
and legal status.
(ii) In case of Joint Venture/Consortium, attach an attested photocopy of Agreement indicating inter-alia
distribution of responsibilities among the members / constituents.
www.bsnl.co.in
Page 78 of 116
SECTION- 8
Bidder’s profile & Questionnaire.

Tenderer / Bidder’s Profile & Questionnaire
(To be filled in and submitted by the bidder)
A) Tenderer’s Profile
1. Name of the Individual/ Firm: ………………………………………………
2. Present Correspondence Address …………………………..………………

…………..…………………………………………………………………………
…………………………..…………………………………………………………
Telephone No. …………………………….. Mobile No. ………………………... Email Id.

…………………………………………………………………………
3. Address of place of Works ……….…………….………………………………………………. …………………
………………….…………… ………………………………………………………………………………………………………………………………
…………………………………………………………
Telephone No. ..……………………….. Mobile No. ……………………………
Email Id: ………………………………….
4. State the Type of Firm: Sole proprietor-ship/partnership firm / Private limited

Company.(Tick the correct choice)
www.bsnl.co.in
Page 79 of 116
5. Name of the sole proprietor/ partners/ Director(s) of Pvt. Ltd Co.:
S. Name Father’s Designation Address & DIN No. Phone No.

No. Name Email Id.
Office Residence
1.
2.
3.
6. Name of the person authorized to enter into and execute contract/ agreement and the capacity in
which he is authorized (in case of partnership/ private Ltd company):
…………………………………………………………………………………………………………………………………..…………
Email Id:……………………………………………….
7. Details of the Bidder’s Bank for effecting e-payments:
(a) Name of the A/C Holder ………………………………..

(b) Beneficiary account No.:………………….…………….
(c) Saving or Current Account …………………………….
(d) IFSC code of beneficiary Branch……….…………….
(e) Permanent Account No. (PAN) of Firm/Company : ……………………………………
(f) Beneficiary Bank Name:…………………………………
(g) Beneficiary branch Name:……………………..……….
(h) Branch Address …………………………………………….
(i) Branch Tel.No. ……………… FAX No. ………………
(j) Branch Serial No. (MICR No.):………………………...
(k) Tax details (CST & VAT) Registration No………….
8. GSTN Registration Number(s) of all units/business places of the bidder vide which he
intends to execute the contract, if awarded.
GSTN 1…………………….
GSTN 2……………………
GSTN 3……………………. and so on
9. Whether the firm has Office/ works in Mumbai? If so state its Address
……………………………………………………………………………………………………………………………………
B) Questionnaire
1. Do you think any other detail/ material is required to complete the work specified in
the specification? Yes/ No.
1.1 If Yes, Give details
………………………………………………………………………………………
………………………………………………………………………………………
Page 80 of 116
2. Do you think any other item of work need be included in EOI form to complete the work
specified in the specification? Yes/ No.
2.1 If Yes, Give details

………………………………………………………………………………………
………………………………………………………………………………………
3. Suggestion for improvement of the EOI document.

……………………………………………………………………………………….
……………………………………………………………………………………….
…………………………………………………………………………………….
Place………………….
Signature of contractor ………………………
Date …………………. Name of Contractor ……………………………
Mobile No. ……………………………………
Email Id: ……………………………………..
Page 81 of 116
SECTION-9 Part-A
BID FORM
To From,
…………………………………………. ……………………………………….
<complete address of the purchaser> <complete address of the Bidder>
…………………………………………. …………………………………………
……………………………………… …………………………………………
Bidder’s Reference No:……………....………………… …Dated…………………….
Ref: Your EOI No. ……………………………………………………………………………… dated …………………
1. Having examined the above mentioned EOI document including amendment/

clarification/ addenda Nos. ...................... dated …………….. ……………the receipt of which is
hereby duly acknowledged, we, the undersigned, offer to supply and
deliver .............................................. in conformity with the said drawings, conditions
of contract and specifications for the sum shown in the schedule of prices attached herewith and
made part of the financial Bid.
2. Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and
replacement.
3. We agree to abide by this Bid for a period of 180 days from the date fixed for Bid opening or for
subsequently extended period, if any, agreed to by us. This bid shall remain binding upon us up to
the aforesaid period.
4. We understand that you are not bound to accept the lowest or any bid, you may receive.
5. If our Bid is accepted, we will provide you with a performance guarantee from a Scheduled Bank for
a sum @ 3% of the contract value for the due performance of the contract.
6. If our Bid is accepted, we undertake to complete delivery of all the items and perform all the services
specified in the contract in accordance with the delivery schedule specified in the Section-2 (EOI
Information).
7. Until a formal Purchase Order of Contract is prepared and executed, this Bid together with your
written acceptance thereof in your notification of award shall constitute a binding contract between
us.
8. We have read and understood all technical, general & commercial conditions of this bid document and
accept to comply them unconditionally.
9. We are not under any penal action of black listing and / or barred from participating in EOI by any
BSNL unit or any other Govt./Semi Govt./ Autonomous body/PSU.
Dated: ....... day of ................... 20…
Signature ………………………….
Witness Name ………………………………..
Signature…………………………. In the capacity of …………….…………….
Name …………………………….. Duly authorized to sign the bid for and on
Address ...................................... behalf of .....................................................
Page 82 of 116
SECTION-9 Part-B
Price Schedule (BOQ)
www.bsnl.co.in
Page 83 of 116
ANNEXURES
www.bsnl.co.in
Page 84 of 116
www.bsnl.co.in
Page 85 of 116
www.bsnl.co.in
Page 86 of 116
ANNEXURE – 4
Site Wise LOG BOOK FOR BTS MAINTENANCE. Name of Site:
Sl Date Name of Time Observations/ Work done Time out/
No person In Signature
www.bsnl.co.in
Page 87 of 116
ANNEXURE- 5
PROFORMA FOR REIMBURESMENT OF DIESEL COST
FROM ------------------
PERIOD --- TO ------------------------- Dtd:
LITREDIESELINRUPEES.(
METERREADING(OMR)
METERREADING(CMR)
MULTIPLICATIONFACT
TOTAL AMOUNT IN
DG RUN TIME(A)
RUPEES=A*B*C
ITE ID & NAME
RATE PER
CLOSE
OR(B)
OPEN
C)
MAKE
SL NO.
TYPE
Signature of the representative of Bidder Signature of the BSNL representative
www.bsnl.co.in
Page 88 of 116
Annexure 6
Quarterly Performance Report

Name of Subdivision: Period:
Type of Work : Diesel Filling/ Upkeep
Type of Deviation Duration in case

Date Name of Site *Remarks
(Major/Minor) of Major
Total Duration of Major Deviation (in hours): Total Instances of Minor Deviation :
It is certified that the performance in ………………activity in …………….subdivision of the Quarterly period …………..was
satisfactory for the vendor………………..except for the deviations listed above
Signed by : Sub divisional Engineer (Mobile)
Countersigned by : Divisional Engineer (Mobile)

*Note :Deviation in Diesel Filling or BTS Maintenance Activities are to be clearly distinguished in
the Performance report
www.bsnl.co.in
Page 89 of 116
ANNEXURE-7
(on Client’s Letter head)
Experience Certificate
It is hereby certified that M/s ……………………………………………….. has worked with us for BTS
maintenance for the Period from ___________ to ______________. His/Their work included
responsibilities of _______________ __________________________________________________.
The details of the contract with this Company are as given below.
(1) Name of Area where deployed :- __________________

(2) Details of contract :-
Total Amount
No. of BTS
Period of paid / passed
Description of Work Sites Remarks, if
the (excl. penalties)
done by Contractor covered in any.
Contract during this
Contract
contract
4) Overall performance of the Contractor :___________________________ (Poor,

Satisfactory, Good, Very Good or Excellent)
Signature of the Authorised Person.
(Name / Email Id /Mobile Number)

Note to Bidder :-
(a) The Work experience certificate as per the format given above should be furnished
along with details of full address, contact land line phone/Cell number, Fax, Official
Email address, etc. of the issuing authority in the Letter Pad of the
department/company where the work was executed
(b) In case of work experience related to BSNL/MTNL, the certificate shall be issued by an
officer not below the rank of DGM or equivalent. For other licensed TSP/ Telecom
Infrastructure Provider, it shall be issued by an officer of the rank of atleast
General/Works Manager, or any other officer authorized by them.
(c) Experience certificates for works executed after 1st January-2015, only will be
considered.
(d) Experience certificate shall be supported by corresponding Agreement / Work
Order Copies, etc.
Page 90 of 116
पंजीकृत एवं निगमित कार्ाालर्: भारत संचार भवि, हरीशचन्द्र िाथुर लेि, जिपथ िई दिल्ली
Registered & Corporate Office: Bharat SancharBhavan, H.C. Mathur Lane, Janpath, New Delhi 110 001.
www.bsnl.co.in
APPENDICES
(Following Appendices are indicative only and may be changed, added or dropped as per the requirements)
S.N Appendix
Format of invoice submission
1 Format for Survey of sites during handover to vendor Appendix-1
2 Logbook to be maintained by vendor at site Appendix-2
3 format for compliance check of rectification of issues wrt infra of sites Appendix-3
4 Team for verification of rectified sites Appendix-4
5 Statement to be submitted in respect to Auditing of IP Leased In sites Appendix-5
6 Statement to be submitted respect to Auditing of BSNL Leased Out sites Appendix-6
7 Monthly Statement regarding sites under Diesel Filling at BTS sites Appendix-7
8 Monthly reconciliation of Petrocard Appendix-8
9 Performa for re imbursement of Diesel cost to vendor Appendix-9
10 Format for Diesel purchase by petrocard and Data to be mailed to SDE incharge Appendix-10
11 Monthly Statement with respect to BTS site Maintenance Appendix-11
12 Monthly Statement with respect to Specialised works ( Rigger unit) Appendix-12
13 Monthly Statement with respect to L1 Maintenance of BTS ( 125 site) Appendix-13
14 Monthly Statement with respect to Electrical Site Maintenance Appendix-14
15 Format for Physical Verification of leased out sites Appendix-15
16 Monthly Statement with respect to SLA Achievement Major and Minor deviations Appendix-16
17 Monthly Statement with respect to Transportation of material Appendix-17
18 Performa for Quarterly Performance Certificate Appendix-18
Page 91 of 116
www.bsnl.co.in
Format of invoice to be submitted by Vendor
Sr. Description of work/Items SAC/HSN Quantity Rate Amount

No. Code
1 BTS Site maintenance (Mobile Infrastructure + Access

Equipment Maintenance)
2 Diesel Filling
3 Specialised works (Rigger activities)
4 L1 maintenance of base station equipment (BTS)
5 DG Operations
6 BTS Site maintenance (Mobile Infrastructure + Access

Equipment Maintenance + DG Operations)
7 Electrical Site maintenance
8 Transportation of Material
Page 92 of 116
www.bsnl.co.in
BSNL/ VENDOR NAME SITE SURVEY SHEET
Appendix-1
Zone Take Over Date
SSA RFE Date
Site type BTS/BSC Landlord Name
Site Name Landlord Contact No.
Site ID Care Taker Name
Address Care Taker Cont. No.
TSP Name Site Type

ID/OD/RBSC/Rpt/Others
Nokia /Alu 2G Yes/No Nokia /Alu Yes/No

3G
BSNL Anchor
No. of BTS's / TRX
Shared with
OPCO 2nd- No. of BTS's / TRX
Name
Shared with
OPCO 3rd - No. of BTS's / TRX
Name
Base Type ( Tick) RTT / Tower Type (Tick) Delta / Angular / Pole
GBT
Building Height ( Tower Height ( Mtr)

Mtr)
Diesel Generator Make Rating Sr.No.

(KVA)
Mfg. Date
DG Sub- Make Rating/Capa Model Sr.No Status (Ok/Not OK/Details)

unit city
Engine
Alternator
Canopy
Canopy Locking
Argmnt.
DG Battery
Page 93 of 116
www.bsnl.co.in
Exhaust Fan
Starter Motor
Stop Solenoid
LLOP Sensor
HCT Sensor
HMR
Charging
alternator
Fuel Sensors
HWT Sensor
Fuel Tank
Fuel Level Gauge
DG Platform and
Steps -
Service Impacting
Discrepancy if any
Other Remark /
Punch points
AMF Panel Make Type Sr.No.
AMF Sub-units Make Type Model Sr.No Status(Ok/Not OK/Details)
LVM
GCU
Contactors
Battery Charger
Alarm cable
Status of Other Electricals in AMF

Panel
Remote Switch in (Tick) Yes / NO )

AMF
Other Remark / Punch

points
Note : At RBSC & any other BTS location where 2nd DG is available, 2nd DG Details should be captured in a separate sheet using page NO. 1 of the this
format
PIU/PMU/ACPDU Make Rating Sl.No.
Page 94 of 116
www.bsnl.co.in
Sub-unit s of Model
PIU/PMU/ACPDU Make Nos. Name Sl.No Status(Ok/Not OK/Details)
CPU
GCU
MCBs Ratings
Contactors
Phase Selection
Card
SVR/LCU Card
Isolation
Transformer
Battery Charger
Fire Smoke Alarm

Card
Fire Smoke Alarm Sensor
Alarm Cable
Over all
Functionality
Automation Status
Additional details of
AVR/Servo if any
Servo/AVR - Make Rating Sr.No.
Servo/AVR - Status Ok / Not OK Fault

Details
Air-Conditioner Make Rating Sr.No.
Aircon Sub-units Make Rating Model Sr.No. Status(Ok/Not OK/Details)
A/C 1 Compressor
A/C 2 Compressor
Controller Unit
AC-1 Evaporator
Blower
AC-2 Evaporator
Blower
AC-1 Condenser
Blower
Page 95 of 116
www.bsnl.co.in
AC-2 Condenser
Blower
Stabiliser-1
Stabiliser-2
Thermostat
Filters Status
Input Air-Temp. Output Air-Temp.
Alarms Functionality
Free-Cooling Functionality if installed
Shelter Make Size Roof Type Single /

Double
Availability
Shelter Sub-units (Tick Ok/Not Ok/Status/Details
Applicable)
Step ladder YES NO
Lock Status YES NO
IGB YES NO
EGB YES NO
Shelter Punch points Continues……………………..
Any Air Gap Visible YES NO
Any Damages visible YES NO
Operation YES NO
Door Canopy Provided YES NO
Cage Size Statu

s
Cage Sub-units Availability (Tick Applicable) Status(Ok/Not OK/Details)
Any issue in platform YES NO
Operation YES NO
Any issue in roof & YES NO

Wall
Fire Extinguisher Make Expiry Status

Date
Page 96 of 116
www.bsnl.co.in
Power Plant ( Make Rating Sr.No.
SMPS)
Total Individual
Total Ok Faulty Module Model/Versi
Power Plant Sub- Modu Modules Rating o n Name Status(Ok/Not OK/Details)
units les Available (A)
Avail
able
Rectifiers
SMPS Others Make Rating Model Sl.No Status(Ok/Not OK/Details)
SPD" C" Class
LVD-I
LVD II
Controller Module
Status of Backplane
Alarm Card Status
Alarm cable
Grounding Status
Symmetry Sensing status
Active Equipment Load..................................... Amps Float Vol ……… Boost Vol. …………V
…V
Other Issues
Battery Banks
No. of Date of
faulty Installation if
Battery Bank Sub-Units Make Rating Voltage cells other than RFE Remarks
24/48 Date
Bank 1
Bank 2
Bank-1 Faulty Cell

locations
Bank-2 Faulty Cell

locations
Overall Backup of site on existing load (Hrs)
Physical Damages if any visible
Any Other
Page 97 of 116
www.bsnl.co.in
Earth Pits
Construction Earth Earth Pits

Unit Funnel Status Quality Resistance Covers Remarks
Status
Earth Pit 1
Earth Pit 2
Earth Pit 3
Other Observations
Other Information's
Unit Status Remarks
(Ok/Not
OK)
LT - Panel Status
Emergency Lamp
Surge Protectors

Indoor Tube Lights
Outdoor Light
Tower Mountings
Tower Foundation
Tower Grounding
Tower Other visible

faults
Boundary
wall/Fence
Boundary Gate
Boundary Door
Other Civil status
Site Hygiene
Status
B/Door Locking
Arrangement
First Aid Box
Page 98 of 116
www.bsnl.co.in
A Class lightening
Arrester
Aviation Lamp Type Other

AC/DC info
EB Meter Status EB Kwh Reading
3 Average EB
EB Connection Connecti Phase/ No. of Phases Availability/Day
Functionality on Type 1 Functional …………….Hrs
(Tick) Phas (Tick)
e/ 1/2/3
Temp
.
Make &
EB Transformer Rating KVA Type
Status of EB Transformer & Functionality :
DG HMR PMU/PIU HMR
DIESEL IN TANK FILLED TODAY ( LTR)

(LTR)
DG FUEL TANK FINAL STATUS OF

CAP. TANK
DG Key
No. of Keys handed over to CO&M handed YES / NO
Representative Over
Warranty
Rights
Handover
Status
OTHER OBSERVATIONS IF ANY :
Date:
Technician
Name: BSNL Rep. Sign:
Company
Name: BSNL Rep. Name:
Mob. No: Mob. No:
Page 99 of 116
www.bsnl.co.in
Appendix-2 SITE WISE LOG BOOK FOR work/observation by Visiting person
Site Name Site ID
Work
Done/Observation
S.N Date Name of the Time -IN Time -OUT Signature
Person
Page 100 of 116

www.bsnl.co.in
Appendix-3
[For compliance check of rectification of issues wrt infra of sites ]
[To be prepared site-wise by the service provider and signed in confirmation by
BSNL. Can be started soon after the WO is issued and completed for all sites within 3
months]
Ser # Item Clause Ref. Status

(Ok/Not
Ok)
1 All BTS infrastructure related alarms [min 8 as per BSNL Sec-3-B,

approval] need to be made functional and to be extended Clause-2(q)
upto OMCR.
2 Repair of Electrical fittings at sites i.e. minor faults like Sec-3-B,

MCB/ Switches/ Fuse/ light/ tube light/LED light Clause-2(b)
changeover replacement
3 Cleanliness including bush cutting etc
4 Making the DG functional, including auto start with regular

B Check, diesel filling wherever DG is made over. DG start
timer set as per battery back up available.
5 BTS cleaning including air filter, eqpt harness so that the

door is kept is kept closed with proper airflow for normal
working
6 All modules of PP functional including controller. Battery

charging current set at 5/10 rating for VRLA appropriately and
upto 50% for Li-Ion based on PP capacity. Battery cut- off
function is correctly functioning.
7 Battery backup checked and made at least ½ hr to 1 hr by

rearrangement of modules etc. or new battery installation.
8 Check and measurement of earth. Ensuring its continuity upto

eqpt. Improve as required. Lay new earth if required.
9 Ensure that the leakages, if any, in the prefab shelter are

arrested..
10 Fire alarm system is checked and made operational.
11 EMF board as per DoT norms are maintained
12 Lightning arrestor and associated installations are proper.
13 2 SIMs [ BSNL and other] are given to technicians
14 Log-book is maintaining electronically
Page 101 of 116

www.bsnl.co.in
Appendix-4 (
Team for verification of sites within 3 months after rectification done by vendor as per the
format-1
Zon SSA Officer from Circle office/ Officer from SSA

e NWOCM
Page 102 of 116

www.bsnl.co.in
Appendix - 5
Statement with respect to Auditing of IP Leased In sites

( To ascertain the Occupancy Details)
SSA : Month :
Vendor :
Ref WORK ORDER NO. :
No. of sharing
operators Names of the sharing
Sl.N Site ID Site Name of (Excluding operators (Excluding BSNL)
o. Name IP BSNL)
** Changes detected are highlighted
Sign Of Nodal Incharge with stamp
Date
Name of Nodal
Incharge
Designation
HRMS NO
Mobile No Email ID
Page 103 of 116

www.bsnl.co.in
Appendix - 6
Statement with respect to Auditing of BSNL Leased Out sites ( To
ascertain the Occupancy Details)
SSA : Month :
Vendor :
No. of sharing Names of the

operators sharing operators
Sl.No. Site ID Site Name (Excluding (Excluding
BSNL) BSNL)
** Changes detected are highlighted

** Format for Physical Verification of sites Appendix-13 to be submitted.
Date
Name of Nodal Incharge Designation
HRMS NO
Mobile No Email ID
Page 104 of 116

www.bsnl.co.in
Appendix -7
Statement with respect to Diesel Filling at BTS sites

SSA : Month :
Vendor :
Date of Quntity of
Sl.No. Site ID Site Diesel Diesel Voucher/Receipt No for diesel Filled
Name Filling filled
10
Certified that :
1. The Diesel filling work has been done satisfactory for the sites mentioned.
2. Statement for Petrocard reconcilation,
(Appendix-12 : Recovery/Reimbursement of diesel cost) is filled up.
3. The loss caused to BSNL due to loss/misuse of petro/Fleet card by the vendor is :
NILL / Rs.
Date
Name of Nodal Incharge Designation
HRMS NO
Mobile No Email ID
Page 105 of 116

www.bsnl.co.in
Appendix - 8
Monthly reconciliation of Petrocard
SSA : Month :
Vendor
PETRO CARD NO :
CONSUMP
TION AS
OPEN METER CLOSE METER DG RUN CALCULATED PER LOG
SITE ID & READING(OMR) READING(CMR) TIME(B- CONSUMPTION BOOK LOWER
SL NAME MAKE TYPE [ A] [ B] A=C) CPH(D) (E=C/D) ENTRY[F] OF E,F
NO
TOTAL[G]
CONSUMPTION IN PETROCARD[H]
PAYABLE [LOWER OF G,H]
If payable consumption in petrocard is more than calculated based on CPH,

difference to be recovered
RECOVERY AMOUNT
Date
Name of Nodal Incharge
Designation
HRMS NO
Mobile No
Email ID
Page 106 of 116

www.bsnl.co.in
Appendix-9
PROFORMA FOR REIMBURESMENT OF DIESEL COST
PERIOD FROM ------- TO -------------------- Dtd:
TYPE OPEN CLOSE RATE PER

SL NO. SITE DG METER METER DG MULTIPLICAT LITREDIESELIN
ID & MAK READING(O READING(C RUN IONFACTOR( RUPEES.(C)
NA E MR) MR) TIME B)
ME (A) TOTAL
AMOUNT IN
RUPEES=A
*B*C
Signature oSignature of the BSNL representative Signature of the representative of Vendor
Page 107 of 116

www.bsnl.co.in
Appendix-10
Format for Diesel purchase by petrocard and Data to be mailed to SDE incharge after each transection
using petrocard/fleet card
Bill no of Date of Diesel

S.N Petrocard transectio Quantity in Amount ( RP Site Petro Diesel filledTotal HMR
transection n Ltrs Rs) ID Name Card No available Diesel in reading
tank
Date
Place Signature
Name and address of contractor
Signature of BSNL Site incharge
Page 108 of 116

www.bsnl.co.in
Appendix - 11
Statement with respect to BTS site Maintenance
( Mobile Infrastructure + Access Equipment Maintenance)
SSA : Month :
Vendor :
Sl.N Site ID Site From To Satisfactory/Unsatisfact

o. Name Date Date ory
10
Certified that the BTS site Maintenance ( Mobile Infrastructure + Access Equipment Maintenance) work
has been done satisfactory except for the sites mentioned unsatisfactory.
Date
Designation
HRMS NO
Mobile No
Email ID
Page 109 of 116

www.bsnl.co.in
Appendix -12
Statement with respect to Specialised
works ( Rigger Activities)
SSA : Month :
Vendor :
Units
Specialised Rigger Work Required
Sl.No. Site ID Site Name activity Ordered Completion No of to complete Total
Date activity the work Units
10
Certified that the above mentioned Specialised works( Rigger Activities) have been done satisfactory.
Date
Designation
HRMS NO
Mobile No
Email ID
Page 110 of 116

www.bsnl.co.in
Appendix - 13
Statement with respect to L1 Maintenance of BTS
SSA : Month :
Vendor :

10
Certified that :
1. the L1 Maintenance work has been done satisfactory except for the sites mentioned unsatisfactory.
2. Auditing of IP Leased In sites has been carried out and Occupancy Report (Appendix-8) has been submitted to O/o
PGM(NOW-CM), Pune
3. Auditing of Leased Out sites has been carried out and Occupancy Report (Appendix-9) has been submitted
to O/o PGM(NOW-CM), Pune
Date
Designation
HRMS NO
Mobile No
Email ID
Page 111 of 116

www.bsnl.co.in
Appendix - 14
Statement with respect to Electrical Site Maintenance
SSA : Month :
Vendor :

Certified that the Electrical site Maintenance work has been done satisfactory
except for the sites mentioned unsatisfactory.
Date
Designation
HRMS NO
Mobile No
Email ID
Page 112 of 116

www.bsnl.co.in
Appendix - 15 Date:
Time:
Format for Physical Verification of leased out sites
SSA: Site Name:
BSNL Site ID: Owned/rented:
Tower: Type/Height/Bldg Height (in case RTT/Pole):
Sr Description Operator Name:
1 Operator Site ID
2 Services Deployed (2G/CDMA/3G/4G-TDD/4G-FDD/MW Repeater

Only)
3 No Of Racks along with footprint dimensions (L*W) in mm
4 Rack position (Indoor/Outdoor)
5 Any other equipment installed on floor
6 No Of RF antennae on tower & height of RF antennae (AGL)
7 Whether all RF antennae are installed at same height on tower?

(Yes/No)
8 MW Antennae( Size and number)
9 No of MW IDUs
10 No of RRU/RRH/RF modules installed on tower/separate poles
11 No Of BBU/System/Control modules installed on tower/separate

poles
12 Any other equipment installed on tower with details
13 Supply extended by BSNL to operator (ac/DC/No)
14 In case ac supply is extended to operator, specify battery and PP Battery Capacity:

capacity & no of sets installed by sharing operator No Of Sets: PP Module
Capacity: Working
Modules:
15 In case ac supply is extended to operator, whether DC supply is

obtained from sharing operator's PP for BSNL and other operators
BTS? (Yes/No)
16 Sharing operators total DC Current consumption (Amps) and Current: DC Voltage:

corresponding DC Voltage(V) at the time of reading
17 Whether DG backup is provided to the operator? (Yes/No)
18 Whether operator has laid OFC at the site, if yes no of PLB pipes
laid.
SDE/JTO(BSS) Sign Sharing operator representative Sign Name:

Mobile:
Page 113 of 116

www.bsnl.co.in
Appendix - 16
Statement with respect to SLA Achievement ( For Major and Minor deviations)
SSA : Month :
Vend
Faults Clearance
Ref. Clause : Section 5 B Clause 4
A. Site failure for more than 1 hour due to non-availability of Diesel in DG where the filling is under the scope of
the service provider.
B. Site failure due to non-operation of DG set. The DG set is not started within the prescribed time of two hours.
C. Site failure due to unsatisfactory support in Site upkeep activities which leads to prolonged outage for more than
24 hrs.
D. Fault for more than 48 hours in DG reported but no site outage due to availability of battery backup or MSEB
power availability.
E. Non-compliance to the Site upkeep activities as listed in Section 3. Up to 24 hrs related to a specific instance
will be treated as 1 minor deviation.
F. Non-completion of ordered rigger activity within one week of intimation and making available site
permission or necessary inputs. Every one week delay will be treated as one instance.
G. Non-extension of infrastructure alarm within 3 months of award of work [ issue

of work order]. Every ten days delay in each site will be counted as one instance of
minor deviation
Sl.N Site ID and Fault Cat. Reported to Time Method of Intimation To Whom Fault clear Time Fault
o. Name Discription A,B,C,D,E Agency_Date intimated Date Duration
,F,G
Date
Designation
HRMS NO
Mobile No
Email ID
Page 114 of 116

www.bsnl.co.in
Appendix - 17
Statement with respect to Transportation of material

SSA : Month :
Vendor :
** Please give the details of transportaion, if done as per the charges mentioned in the EOI.
Otherwise NILL report.
Date
Designation
HRMS NO
Mobile No
Email ID
Page 115 of 116

www.bsnl.co.in
Appendix-18
Quarterly Performance Report
Name of Subdivision:
Period:
Type of Work : Diesel Filling/ Upkeep
Date Name of Site Type of Deviation Duration in *Remarks

(Major/Minor) case of
Major
Total Duration of Major Total instances

Deviation (in hours): of
minor
It is certified that the performance in ………………activity in........... subdivision of the

Quarterly period …………..was satisfactory for the vendor…........ except for the deviations
listed above
Signed by : Sub divisional Engineer (Mobile)
Countersigned by : Divisional Engineer (Mobile)

*Note: Deviation in Diesel Filling or BTS Maintenance Activities are to be clearly
distinguished in the Performance report
Page 116 of 116

www.bsnl.co.in

BTSMtce Z3

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

BTSMtce Z3

Uploaded by

Copyright:

Available Formats

CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z-3/2022-23/24 DTD.

EXPRESSION OF INTEREST FOR OUTSOURCING OF BTS

EOI. No. CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z-3/2022-23/24 Dt: 22/10/2022

DUE TO OPEN ON: 10/11/2022

CPPP TENDER ID No. 2022_BSNL_133321_1

Central Procurement Cell

Signature of the Bidder.

EOI. NO.CGM/MHT/CPC/EOI/Outs. of BTS Mtce./Z-3/2022-23/24 Dt: 22/10/2022

Section No. Item Page No.

O/o The Chief General Manager, MHTC, BHARATSANCHAR NIGAM LTD.

3 Availability of EOI Document:

(iii) Valid PAN Number.

(v)Valid Goods and Services Tax Registration Certificate No(s).

II. Equity Joint Venture/Consortiums (JV/CONSORTIUM)

1. Separate identity/ name shall be given to the Joint Venture/Consortium Firm.

6 Date & Time of Submission of EOI bids: on or before 09/11/2022 at 12.30Hrs

Note4:- The following documents are to be mandatorily submitted offline (physically), to

Signature of the bidder

B) Upkeep of the electrical infrastructures.

E) Site Upkeep including L1 maintenance of Mobile Access Equipment Maintenance ( BSNL/

F) Transportation of mobile stores at fixed rate mentioned in EOI.

The estimated quantity of work for the Zone is given below:-

Technical Specification / requirements [SOR]

1. Scope related to Diesel filling in DG Sets:

2. Mobile Infrastructure Maintenance (Site Upkeep):

3. Diesel Generator set ( EA ) operation scope:

4. Collection of MSEB bills and submission to the officer in charge.

4. Scope & specifications of Specialized Works:

DETAILED REQUIREMENT OF SPECIALIZED WORK

TOTAL Please refer Note below

Methodology of some specialized works:

2.1.a. VSWR Measurement & Correction

2.1.b. Rectification of Mini link /Radio Modem faults

2.1.d. Addition/Removal of RF (Feeder) Cable at any Tower

3. Replacement/laying of RF (feeder) cable includes connectors making, termination of RF cable between

2.1.e. Erection/installation of runway/cable tray [External Feeder cable Gantry]

2.1.f. New Earthing at Site

5. Minor electrical works related to site upkeep

6. Scope of the Base Station L1 cluster maintenance engineering service

Transportation of Mobile stores:

1 For Distance up to 50KMs Lump sum per trip 3300

2 For each Km above the 50Kms Per Km 33

B Transportation of materials. By truck of 5MT size.

1 For Distance up to 50Kms Per Km 84

2 For distance up to 51KMs to 100Kms Per Km 80

3 For distance up to 101KMs to 200Kms Per Km 70

4 For distance up to 201KMs to 500Kms Per Km 67

5 For distance above 500KMS Per Km 56

C Transportation of materials. By truck of 10MT 0

1 For Distance up to 50Kms Per Km 114

2 For distance up to 51KMs to 100Kms Per Km 102

3 For distance up to 101KMs to 200Kms Per Km 85

4 For distance up to 201KMs to 500Kms Per Km 73

5 For distance above 500KMS Per Km 67

D Crane Services up to 10 Ton per Hrs 575

5.0 CLARIFICATION OF BID DOCUMENTS

10.2 (Not applicable)

12.0 BID SECURITY / EMD

29. ANNULMENT OF AWARD

Signature of the Bidder.

(i) If detection of default is prior to award of i) Rejection of Bid &

(iii) If detection of default after receipt of PG/ SD i) Cancellation of APO / AWO

b) Obstructing/ Threatening other prospective