BTSZone 14 PDF

CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z- /2019-20 DTD. 08.02.
2020
EXPRESSION OF INTEREST FOR OUTSOURCING OF BTS

MAINTENANCE AT VARIOUS BTS SITES IN ZONE-14 AREAS OF
BSNL, MAHARASHTRA TELECOM CIRCLE.
(Zone-14 includes Osmanabad & Solapur SSAs)
EOI. No. CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z14/2019-20/47 Dt: 08/02/2020
DUE TO OPEN ON: 05/03/2020.

Please read this tender document along with clarifications/corrigendum uploaded on website
thoroughly before submission of bid & ensure all documents submitted are fully authenticated by
the authorised signatory.
कृपर्ा टें डर डॉक्र्िूट को ध्र्ाि से पढे
Only tender submitted online will be accepted.
प्रस्ताव BÉEÉÒ वैधता / VALIDITY OF THE OFFER : 180 DAYS
TENDER ID No. 2020_BSNL_543023_1
Central Procurement Cell

Asstt. General Manager (CPC-I)
Office of the Chief General Manager, MH Telecom Circle,
1st floor, D wing, BSNL Admn. Building,
Juhu Road, Santacruz (W)
Mumbai- 400 054.
Tel no.: 9423986186/9403012000
E-mail: agmmmmh@bsnl.co.in / agmcpc.mhtc@gmail.com
Website: www.maharashtra.bsnl.co.in
Signature of the Bidder.
पंजीकृत एवं निगमित कार्ाालर्: भारत संचार भवि, हरीश चन्द्र िाथुर लेि, जिपथ िई दिल्ली
Registered & Corporate Office: Bharat Sanchar Bhavan, H.C. Mathur Lane, Janpath, New Delhi 110 001.
Corporate Identity Number (CIN): U74899DL2000GOI107739
www.bsnl.co.in Page 1 of 92
CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z- /2019-20 DTD. 08.02.2020
SECTION - 1
O/o The Chief General Manager, MHTC, BHARAT SANCHAR NIGAM LTD.
Juhu Road, Santacruz (W), Mumbai – 400054 ( A Govt. of India Enterprise )
Tel: 022 – 9423986186/9403012000 Maharashtra Telecom Circle
E-mail: agmmmmh@bsnl.co.in/ Website: www.maharashtra.bsnl.co.in
agmcpc.mhtc@gmail.com
EOI. NO.CGM/MHT/CPC/EOI/Outs. of BTS Mtce./Z14/2019-20/47 Dt: 08/02/2020
Sub:-EOI for Outsourcing of Comprehensive BTS Maintenance at GSM Mobile BTS sites in
Zone-14 areas of BSNL, Maharashtra Telecom Circle (Zone-14 includes Osmanabad & Solapur SSAs).
This EOI document in respect of above mentioned EOI contains the following:-
Section No. Item Page No.

1.Part A DETAILED NOTICE INVITING EOI (DNI EOI) 3–7
2. EOI INFORMATION 8–9
3 Part A Scope of work 10
3-Par-B Technical Specification / requirements 11 – 26
4 Part A General Instructions to Bidders(GIB) 27 – 42
4 Part B Special Instructions to Bidders(SIB) 43 – 45
4 Part C E-tendering Instructions to Bidders (If applicable) 46 – 50
5 Part A General (Commercial) Conditions of Contract (GCC) 51 – 57
5 Part B Special (Commercial) Conditions of Contract (SCC) 58 – 70
6 Undertaking & declaration 51
7 Proforma (s) 72 – 79
8 Bidder’s profile & Questionnaire. 80 – 82
9 Bid Form & Price Schedule 83 – 84
10 Annexures-1 to 9 85 - 91
If interested, kindly submit your bid offers online [on or before date & time specified in Column No.7 of Section-1
Part-A (DNI EOI).]
A.G.M. (CPC-I)
Tel no.: 9423986186/9403012000
S E C T I O N-1 PART-A
DETAILED NOTICE INVITING EOI (DNI EOI)
O/o The Chief General Manager, MHTC, BHARATSANCHAR NIGAM LTD.

Juhu Road, Santacruz(W), Mumbai – 400054 ( A Govt. of India Enterprise )
Tel: 022 – 9423986186/9403012000 Maharashtra Telecom Circle
E-mail: agmmmmh@bsnl.co.in /
agmcpc.mhtc@gmail.com Website: www.maharashtra.bsnl.co.in
EOI. NO.CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z14/2019-20/47 Dt: 08/02/2020
Digitally Sealed EOI is invited by the Chief General Manager, MH Telecom Circle, BSNL, Mumbai-400054, for
Outsourcing of comprehensive BTS Maintenance at Mobile GSM BTS sites in Zone-14 areas of of BSNL,
Maharashtra Telecom Circle (Zone-14 includes Osmanabad & Solapur SSAs).
Total
Estimated EMD @ Cost of EOI
Estimated Last date Date and
cost of the 2.5% of Document
Area of no. of sites and time of time of
Type of work Work for 1 ½ Estimated (non-
work:- / Units submission e-Bid
years (incl. Cost refundable)
of e-Bid opening
GST)
(in Rs.) (in Rs.) (in Rs.)
Site up keep,
BTS/ Node B /
e-node B L1
maintenance,
specialized
Zone-14 of
works at sites ,
BSNL MH
Comprehensive (Pl. refer
Telecom 278,96,493 6,97,412 2,360
mtce. of DGs S.O.R at 02/03/2020
Circle 05/03/2020
including initial Section-3 up to 11.00
at 11.00 hrs.
comprises hrs.
one time Part-B for
Osmanabad
repair, Diesel details)
& Solapur
Filling at BTS
SSAs
sites and
associated
works (except
equipment L2
maintenance)
Note 1: Maximum no. of successful bidders to whom work will be awarded is ONE only.
Note 2: The number of sites/units stated above is estimated and BSNL reserves the right to vary the
quantity to the extent of -25% to +25% of above specified quantity without any change in price
or other terms & conditions. Duration of the Contract is 1½ years (18 months), which can be
further extended for another ONE year, depending on the performance of the bidder,
exhaustion of available funds & mutual consent.
Note 3: The work involved is briefly highlighted below:
BTS Site maintenance (Mobile Infrastructure + Access
1
Equipment Maintenance)
2 Diesel Filling
3 Specialised works (Rigger activities)
4 L1 maintenance of base station equipment (BTS)
5 Comprehensive maintenance of DG [15 KVA]
6 Comprehensive maintenance of DG [10 KVA and less]
7 Civil & Electrical Site maintenance
8 One Time Fixed Cost DG restoration
9 Transportation of materials
Except for items 8 & 9 which the bidder has to carry out at the rates fixed by BSNL (please refer
Section-3 Part-B - S.O.R, for these rates), for all other Items from 1 to 7 above, the Bidder shall
provide his quotation in the financial bid. The detailed scope of work involved in the SLA Based
comprehensive Maintenance of Mobile GSM BTS sites is defined in Section-3 Part-B.
{For Item no.3, one ‘Unit’ is defined as the estimated quantum of work and man power
required in a day, i.e. work done by a rigger resource in a day}.
Note 4: The contractor can be asked to work in any other BA/Zone of MH Circle at the rate approved
for that BA/Zone, in case of any exigency.
Note 5: The successful bidders shall also have to engage specialized manpower for maintenance of Diesel
Generators, Site Upkeep including L1 maintenance of passive infrastructure and base station
equipment, etc. as required by BSNL Engineer-in-charge.
Note 6: The evaluation of the tender will be done on the total price quoted in the Price Schedule (BOQ)
at Section-9 Part-B of the tender document for entire BA/Zone (Package-wise Evaluation).
Note 7: Period of Contract shall be 1½ years (Eighteen months) from the date of agreement. This can
be further extended for another ONE year, depending on the performance of the bidder,
exhaustion of available funds & mutual consent. In such cases, the Performance Security Deposit
/PBG shall be suitably extended/modified.
Note 8: Bidders are advised to visit the BA/Zone and familiarise themselves with the works involved
(described in the Scope of work at Section-3 Part-A) before submitting their bids.
Note 9: In case there is a tie between Two or more bidders due to similarity of rates quoted, then Reverse
Bidding shall be done to arrive at ‘L1’ rate.
2. Purchase of EOI Document: EOI document can be obtained by downloading it from the website
www.eprocure.gov.in/eprocure/app. The physical copy of the EOI document would not be
available for sale.
2.1 The bidders downloading the EOI document are required to submit the EOI fee amount ( along
with applicable GST) through Crossed DD/ Banker’s Cheque issued by any Nationalised
/Scheduled Bank in favour of “A.O (F&A), BSNL”, along with their tender bid failing which the
tender bid shall be left archived unopened/ rejected.
2.2 The Crossed Demand Draft/ Bankers Cheque or Original Cash Receipt should be submitted
offline in the envelope as mentioned in clause 4.2 of Section-4 Part-C.
2.3 Bidder is also required to sign the mutual NDA (Non-Disclosure Agreement).(format as per
Section 7(G)) after issue of LOI/AWO but before issue of Work Order.
2.4 The EOI fee (Tender Fee) is non-refundable & non-transferable.
3 Availability of EOI Document:

EOI document can be obtained by downloading it from the website
www.eprocure.gov.in/eprocure/app. In e-tendering process, physical copy of the EOI document
would not be available for sale.
Note : The EOI document shall not be available for download on its submission / closing date.
4. Eligibility Criteria : -
4.1 The Bidder shall be a company registered in India under the companies Act 1956/ 2013 or a
partnership firm/proprietorship firm registered in India.
4.2 Financial Turnover: - Average Annual financial turnover (to be submitted along with balance
Sheet certified by CA) during the last 3 years i.e. 2016-17, 2017-18 & 2018-19 should be at least 30%
of the Total estimated cost. If however, bidder is participating in more than One Zone/Tender (since
Fourteen separate tenders are being floated simultaneously to cover the 14 Zones of BSNL
Maharashtra Telecom Circle), then based on the number of Tenders/Zones in which the Bidder is
participating, the amount should be added up and financial turnover of cumulative amount should
be submitted. Audited Annual Financial Reports for this is to be enclosed along with the bid to
substantiate eligibility in this regard.
4.3 Solvency Certificate: Solvency Certificate from the nationalized/ scheduled bank of the bidder
for 30% of the Total estimated cost has to be submitted. If however, bidder is participating in more
than One Zone/Tender (since Fourteen separate tenders are being floated simultaneously to cover the
14 Zones of BSNL Maharashtra Telecom Circle), then based on the number of Zones/Tenders in which
the Bidder is participating, the Solvency amount should be added up and Solvency of cumulative
amount should be submitted. In such cases, the original Solvency Certificate shall be submitted for
the Tender which is being opened earliest, while copies of the same shall be enclosed with the other
Tenders clearly indicating the Tender name/number in which the original copy is enclosed. The
Solvency Certificate should not be older than six months from the date of issue of this Tender.
4.4 The company should have been registered under Ministry of Labour and should have valid
PAN No. The Bidder should not have been black-listed by central/ state governments/ PSUs. A self-
declaration shall be submitted along with the bid document in this regard.
4.5 Bidders should have office in the state of Maharashtra. Valid proof of office address is
to be submitted.
4.6 The Bidder should also possess the following documents which shall be submitted in Technical
Bid -
(i) EPF/ESI Registration Certificate along with latest EPF/ESI payment certificate.
(ii) Income tax return for the financial year 2016-17, 2017-18 & 2018-19.
(iii) Valid PAN Number.
(v)Valid Goods and Services Tax Registration Certificate No(s).
(vi) A self-declaration along with the evidence that the bidder is not black listed by GST
authorities.
(vii) In case the supplier gets black-listed during the tenure of BSNL contract, then
adequate indemnity clause should be inserted to ensure that no loss of Input Tax credit
is borne by BSNL due to a default of supplier.
(viii) In case of multiple GST numbers, all the numbers can be provided as Annexure to
Bidders Profile (format at Section-8).
4.8 The Bidder should NOT be a Licensed Telecom Service Provider to provide Basic Services /
Cellular Telephony Services / Internet Services/ UASL/ NLD/ ILD Services anywhere in India,
undertaking to that effect may be submitted by bidder.
4.9 The bidders shall submit necessary documentary proof showing that they meet the eligibility
criteria along with their TENDER bid. All documents submitted will also be self-attested by the
bidder. The verification of all bid documents submitted online shall be done at the time of issue of
A.W.O (Advance Work Order) before issue of W.O (Work Order).
4.10 Experience in terms of Technical Parameter: Bidder should have successfully executed
similar/related works (described in ‘Scope of Works’ at Section-3 Part-A) covering at least 300
sites simultaneously with Telecom service provider/Telecom Infra Provider for One year
period or more during or after the year 2015. The site count of 300 sites may be achieved with
the same operator or with multiple operators, but shall be with overlapping/concurrent
period. The documentary proof certifying the same from the concerned Telecom service
provider/Telecom Infra Provider for this shall be submitted by the bidder in original, signed
by the authorized signatory of the company, (as per Proforma given at Annexure-7 on
company’s Letterhead) for the said period of service performed by the Bidder.
In case the bidder is applying in more than one Zone/Tender (since 14 tenders are being
floated simultaneously to cover the 14 Zones of BSNL Maharashtra Telecom Circle), then the
required number of sites to be considered in this regard is to be multiplied by the number of
Zones/Tenders for which bidding is done. In the event of the number of sites falling below the
total requirement and the bidder has bid in more than one ‘Zone’, his bids will be considered
for the Zone with the smallest estimated cost and so on, in case they are within the number of
sites required, progressively.
4.11 Experience in terms of Financial Parameter: Experience possessed by the bidder in
respect of contracts executed on value terms on works of BTS Maintenance or similar/related
works (as described in ‘Scope of Works’ at Section-3 Part-A) shall conform to the following
requirement :
S.No Bidders showing experience of BTS maintenance (as defined in clause 4.10
above)
1 The bidder shall submit experience certificate for either of the following:-
(i) Three completed contracts each costing not less than the amount equal to 40%
of the total estimated cost in Tender during or after year 2013.
OR
(ii) Two completed contracts each costing not less than the amount equal to 50% of
the total estimated cost in Tender during or after year 2013.
OR
(iii) One completed contract costing not less than the amount equal to 80% of the
total estimated cost in Tender during or after year 2013.
Note :-The conformance to this requirement shall be explicit from the submitted certificates
in the format provided at Annexure-7 as required in Clause 4.10/4.11 above. The
verification of all bid documents submitted online by Bidders shall be done at the time
of issue of A.W.O (Advance Work Order) before issue of W.O (Work Order).
5. Bid Security/EMD:
5.1 The bidder shall furnish the bid EMD (2.5 % of the total estimated cost) in one of the following
ways:-
(a) Demand Draft/ Banker’s cheque issued by any Nationalised / Scheduled Bank drawn in
favour of “ AO (F&A), BSNL “ payable at “Mumbai”.
OR
(b) Bank Guarantee from a scheduled bank drawn in favour of “The A.G.M (CPC-I), O/o the
CGM, BSNL, MH Telecom Circle, Mumbai-400054” which should be valid for 210 days from
the EOI opening date.
5.2 The MSE units shall be exempted from submission of Bid Security deposit & Tender Fee on
production of requisite proof in respect of valid certification from MSME for the tendered item
(please note that only ‘Micro’ and ‘Small’ category businesses are eligible for this concession).
5.3 MSME bidders shall have to produce proof of registration on CPPP with UAM number. The
bidders who fail to submit UAM number will not be able to avail the benefits available to
‘Micro’ and ‘Small’ Enterprises as contained in Public Procurement Policy for MSE Order,
2012 issued by MSME.
6 Date & Time of Submission of EOI bids: on or before 02/03/2020 at 11:00Hrs
Note 5: In case the date of submission (opening) of bid is declared to be a holiday, the date of
submission (opening) of bid will get shifted automatically to next working day at the same
scheduled time. Any change in bid opening date due to any other unavoidable reason will be
intimated to all the bidders separately.
7. Opening of EOI Bids:
As per Date and time of e-Bid opening mentioned in Section-1 Part-A.
8. Place of opening of EOI bids:
In case of EOIs invited through e-tendering process, the EOIs shall be opened through ‘Public
Online Tender Opening Event (POTOE)’. BSNL’s EOI Opening Officers, as well as, authorized
representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the
comfort of their offices. Kindly refer clause 6 of Section-4 Part C of EOI document for further
instructions.
9. EOI bids received after due time & date will not be accepted by the online system.
10. Incomplete, ambiguous, Conditional, unsealed EOI bids are liable to be rejected.
11. The CGM, BSNL MHTC, Mumbai reserves the right to accept or reject any or all the bids without
assigning any reasons whatsoever and he is not bound to accept the lowest EOI rate.
12. EOI document for e-bidding process can be downloaded from the e- tender portal
www.eprocure.gov.in/eprocure/app following the Link – “e-Tender” from 10/02/2020 onwards
using TENDER ID: 2020_BSNL_543023_1.
12.1 The bidder shall furnish a declaration in his EOI bid that no addition / deletion /
corrections have been made in the downloaded EOI document being submitted and it is
identical to the EOI document appearing on the e-tender portal www.eprocure.gov.in.
12.2 In case of any correction/ addition/ alteration/ omission in the EOI document, the EOI
bid shall be treated as non-responsive and shall be rejected summarily.
13. Queries from prospective Bidders:- Any doubts or queries regarding the Tender should be
addressed by Email to A.G.M (CPC) at Email ID: agmcpc.mhtc@gmail.com and
agmmmmh@bsnl.co.in within THREE days from the date of this Tender. Any changes in tender
terms and conditions, as well as, replies to bidders shall be communicated through E-tender
portal: www.eprocure.gov.in/eprocure/app .
Note 6: All documents submitted in the bid offer should be preferably in English. In case the certificate viz.
experience, registration etc. is issued in any other language other than English, the bidder shall attach an
English translation of the same duly attested by the bidder & the translator, to be true copy in addition to
the relevant certificate.
Note 7: All computer generated documents should be digitally signed/ attested by the bidder/vendor
organization.
Signature of the bidder
SECTION- 2
EOI Information
1. Type of EOI- : Single Stage bidding using Two Electronic Envelopes system
Note 1 :- The bidder shall submit Techno-commercial & Financial bid simultaneously.
Note 2:- The bids will be evaluated techno-commercially first and thereafter financial bids of
techno-commercially compliant bidders only shall be opened.
2. Bid Validity Period / validity of Bid offer : 180 days from the date of EOI opening and can be
extended
3. Bid Document:-
The EOI Is invited under two envelopes system. The first electronic envelope will be named as
Techno-Commercial Envelope & will contain documents of bidder’s satisfying the eligibility /
Technical & Commercial conditions; and 2nd electronic envelope will be named as Financial
Envelope containing financial quote. These envelopes shall contain one set of the following
documents:-
a) Techno-Commercial Envelope shall contain one set of following documents:-
(a) of 1: Clause 4.2 of section 1, Part A - Annual audited Balance sheet and Profit & loss statement duly certified by CA for
F.Y 2016-17, 2017-18 & 2018-19.
1 (b ) of 1: Income tax returns for the F.Y 2016-17, 2017-18 & 2018-19 (i.e. A.Y 2017-18, 2018-19 & 2019-20)
(c ) of 1: EMD – As per Section-1, Part A
(d) of 1: Cost of the EOI documents i.e. EOI fee as per Section-1, Part A.
(a) of 2: Self attested copy of Pan Card.
2 (b) of 2: Clause 4.5 of Section-1, Part A– Valid proof of company’s office Address in Maharashtra Telecom Circle.
(c) of 2: Undertaking that bidder is not a Telecom Service Provider (TSP) as per Clause 4.8 of Section-1.
(a) of 3: Clause by clause compliance OR Statement of deviation as per Section 3 Part B : Technical specifications/
3 requirements & Section-5 Part-B : Special (Commercial) conditions of Contract. (proforma enclosed for infn. at Section-7(E).
(b) of 3: Bidder's Profile & Questionnaire duly filled & signed as per Section 8.
(a) of 4: Undertaking & declaration duly filled & signed as per section 6A
4
(b) of 4: EOI /Bid Form as per section 9 Part A.
(a) of 5: Documentary proof of GST registration.
5 (b) of 5: Self-declaration along with the evidence, that Bidder is not black-listed by GST authorities (latest GST payment
receipt copy shall be considered as evidence)
(c) of 5: List of all GST registration numbers to BSNL, where supplier holds multiple GST numbers, if applicable.
(a) of 6: Certificate of Incorporation, if applicable.
(b) of 6: Article or Memorandum of Association or partnership deed or proof of sole proprietorship vis. Shop & Estt. Act
6 License, as the case may be.
(c) of 6: List of all Directors including their name(s), Director Identification Number(s) (DIN) and address(es) along with
contact telephone numbers of office and residence
(a) of 7: Documentary evidence about technical capability necessary to perform the contract.
7 (b) of 7: Documentary proof in respect of valid certificate from MSME for tendered item/work (if applicable).
(c) 0f 7: EPF/ESI Registration Certificate alongwith latest EPF/ESI payment certificate.
(a) of 8: Power of Attorney (POA) in accordance with clause14.3(a) of section - 4 Part-A and Authorisation for executing the
POA as per clause 14.3(b) & (c ) of section-4 Part-A, if applicable.
(b) of 8: Attestation of specimen signature of authorized signatory (of Tender document) by company's Banker as per
8
clause14.3(d) of section-4 Part A.
(c) of 8: Power of Attorney (POA) in accordance with clause14.3(e) of section - 4 Part-A in favour of DSC holder, if DSC
holder is different from the Tender signatory (if applicable)
9 (a) of 9: Experience certificate as per Clause No. 4.10 & 4.11 of Section-1 Part-A in the format given at Annexure-7.
(b) of 9: Non relationship certificate as per clause 34 of Section-4 Part-A.
(c) of 9: Crossed cancelled cheque.
Note: (i) In e-Tendering portal due to limitation of software only 15 files in PDF Format can be
uploaded. Hence each PDF file is clubbed with more than one document as mentioned
above (i.e. Doc.(a) of (1), Doc.(b) of (1), Doc.(c) of (1) etc.)
Therefore while preparing the PDF file, please scan all the documents mentioned in the
respective Sr. No. of the above table. Each document of this PDF file should be named as
Doc.(a) of file-(1), Doc.(b) of file-(1) & Doc.(c) of file-(1) and upload the said PDF file on
e-portal.
(ii) Scanned copies of all documents mentioned above should be signed with Digital Signature
Certificate (DSC) by the authorized signatory of the bid offer (Power of Attorney holder). In
case the representative of bidder company, who uploads the documents on e-tender portal
using his Digital Signature Certificate (DSC), is different from the authorised signatory for the
bid (Power of Attorney holder) then the representative who uploads the documents on e-
tender portal using DSC issued in his name, shall also be made as one of the Power of Attorney
holder by the bidder Company, in addition to the authorised signatory for the bid. The
verification of all bid documents submitted online shall be done at the time of issue of A.W.O
(Advance Work Order) before issue of W.O (Work Order).
(iii) Submission of documents listed under Clause-3 is mandatory and non-compliance may result
in rejection of the Bid during evaluation.
(iv) If some document is not applicable for the bidder then he has to upload scanned copy of paper
mentioning “The document < Name> called vide clause___________is not applicable on us”.
(Note: In <NAME> give full detail of that document).
(b) Financial envelope shall contain Bid form- Price Schedule (Section-9 Part–B) BOQ.xls Excel
format file duly filled & digitally signed (Please refer Section-4 Part-C).
Note:- The following documents are compulsory to be submitted offline (physically), as well as,
online to “A.G.M.(CPC-I), 1st Floor D-wing, BSNL, Admn. Building, Juhu Road, Santacruz (W),
Mumbai- 400054” on or before the date & time of submission of bids in a sealed envelope -
i) EMD – Bid security (original copy)
ii) DD/ Banker’s Cheque or Cash Receipt from AO(F&A) as per Clause 2.1 of Section-1 Part-A
of bid document for EOI fee
iii) “Power of Attorney” (POA) in accordance with clause 14.3 (a) of Section-4 Part-A and
authorization for executing the power of Attorney as per clause 14.3 (b) & (c) of Section-4
Part-A.
iv) Attestation of Specimen Signature (in original) of the Signatory of Tender Document by
Company`s / Firm`s Banker as per clause 14.3(d) of Section-4 Part-A (this is applicable for
all categories of bidders line Proprietorship, Company, Partnership, etc.).
v) “Power of Attorney” for DSC holder in accordance with clause 14.3 (e) of Section-4 Part-A
(if applicable where the DSC holder is different from the Tender Signatory)
vi) Copy of MSME Certificate (with valid UAN number), if MSME exemptions are claimed by
bidder.
vii) Solvency Certificate (in original)
The envelope shall bear the EOI number, name of work and the phrase: “Do Not Open Before
_______________(due date & time of opening of EOI)”.
4. Deleted
5. Payment terms : As detailed in clause 5 of section-5 part B of the EOI document.
6. Deleted
7. Deleted
SECTION- 3 Part A
SCOPE OF WORK
1. Brief Description of Scope of Work
1.1 BSNL intends to select firm(s)/partner(s) for providing the following
services-
BTS Site maintenance (Mobile Infrastructure + Access
1
Equipment Maintenance)
2 Diesel Filling
3 Specialised works (Rigger activities)
4 L1 maintenance of base station equipment (BTS)
5 Comprehensive maintenance of DG [15 KVA]
6 Comprehensive maintenance of DG [10 KVA and less]
7 Civil & Electrical Site maintenance
8 One Time Fixed Cost DG restoration
9 Transportation of materials
Maintenance of infrastructure (battery, power plant, DG, earthing, tower etc),
Maintenance of base station equipment [BTS, Node-B eNode-B], Maintenance of
MINI LINKs) Microwave systems, Diesel Filling & Rigger activities at base station
sites in Maharashtra Circle briefly highlighted below:
A) Specialised Rigger activity at BTS sites: (as per details given section 3 part-B)
B) Comprehensive maintenance of Diesel Generators including one time repair to
them to bring them back to working condition.
C) Upkeep of the civil and electrical infrastructure .
D) Diesel Filling as per activities to be carried out in these sites are listed in section 3
part-B
E) Site Upkeep including L1 maintenance of passive infrastructure and base station
equipment as per the maintenance activities to be carried out in these sites are
listed in Section 3 part-B.
F) SSA level mobile store management.
G) Transportation of mobile stores at fixed rate mentioned in tender.
H) One-time Repairing of DG set to be carried out at fixed rate mentioned in Section-5
Part-B of this tender.
I) The estimated quantity of work for the Zone is given below :-
Diesel Filling (2)
sive mtce. of
BSNL site rural
Comprehen-
TOTAL SITES-
DG (5) & (6)

equipment (4)
Electrical site
activities) (3)
work (Rigger
base station
Site mainte-
Specialised
L1 mtce. of
No of DGs
nance (1)
mtce. (7)
NBSNL
IP rural
Civil &
rural
SSAs
included
15KVA 10KVA
No. No. No. No. No. No. No.
No. of No. of No. of No. of No. of
UNIT -> of of of of of of of
Units sites sites sites sites
sites sites sites sites sites sites sites
Osmanabad 4 101 18 123 15 101 15 1,200 6 9 101
125
Solapur 7 268 49 324 57 268 57 1,400 23 34 268
Total= 11 369 67 447 72 369 72 2,600 125 29 43 369
Section-3, Part-B
Schedule of Requirements (S.O.R)
1. Scope related to Diesel filling in DG Sets:
The diesel filling in specified BTS sites shall be carried out on a periodic basis. On
an average, every site needs diesel filling of two to three times per month. However
in some of the sites, it can be more depending on the tank capacity and the
frequency of EB supply interruption. The service provider also can study the alarms
extended from the BTS to learn about the power outage and swiftly act to fill the
diesel. Hence, the requirement pattern shall be studied by the supplier and fuel
filling be designed accordingly so as to ensure the availability of fuel ensuring 2-8
hours of back-up, typically 25% tank capacity of diesel in the DG, at any point of
time considering the security at unmanned sites as well.
Other than the periodic refilling, whenever there is an emergency requirement

based on OMCR low fuel alarm or message given by the concerned officer, refilling
shall be arranged within three hours on getting such intimation.
BSNL has an MOU with oil companies for procurement of diesel from their specified
outlets through petro/ fleet cards. Petro/ fleet card will be issued to the supplier or
his authorized person & payment will be made directly to the oil companies by
BSNL. Any loss/ misuse of the petro/fleet cards issued to the supplier will be the
responsibility of the service provider. Any such losses will be recovered by BSNL
from the vendor by adjusting against the payment due to the service provider or
will be recovered from PBG. In the case of any misuse causing loss to BSNL, a
penalty of 200% of the loss as decided by the competent authority of BSNL will be
imposed on the contractor. Any reduction in the diesel cost/ loyalty benefits in view
of the MOU will be availed by BSNL. It will be the responsibility of the contractor to
reconcile the diesel consumption as per actual usage in field with that in petrol/
fleet card account. The payment of diesel cost from BSNL will be limited to actual
consumption based on log book after applying the ceiling limit based on the
consumption computed with Run Hour meter reading and per hour consumption
indicated in this tender document, on a which-ever-less basis. The bills will be
verified, passed & forwarded by BSNL representative (Divisional Engineer
(Mobile)) based on the consumption in liters / Hour indicated in the tender
document. Any extra cost incurred will be the responsibility of the vendor. If the
diesel cost through Petro/ fleet card is found to be less than the diesel consumption
based on mileage, the contractor will not have any claim for the additional cost.
The diesel charges in respect of the usage of the diesel generator sets at the site
shall be reimbursed by BSNL in proportion to the actual diesel consumption,
whenever diesel is procured by service provider on payment basis. Depending on
the log book data on Diesel filling and DG run hours in run hour meter, the diesel
charges in respect of each site will be paid by BSNL on monthly basis.
The sites for which even one instance of diesel filling in the month is not recorded
will not be considered for Diesel filling expenses for the said month.
In the case of MOU with oil companies, BSNL will pay directly to the Oil companies.
Any excess usage of Diesel after tallying with log book entries/Run hour meter will
be adjusted from bills at the end of every quarter.
At some sites, agreement with Building owner is available for BTS Maintenance
activities, which includes assistance in Diesel filling also. In balance sites, BTS
Maintenance is part of this tender.
Obtaining of special permit, if any required, from Motor vehicle department or any
other authority for transporting diesel in bulk through motor vehicle shall be the
responsibility of the contractor.
The bidder has to maintain a log book in every site for Diesel filling, as per the
format in Annexure-3. It is the responsibility of the bidder to update the logbook
promptly on Diesel filling. Concerned BSNL officers will periodically verify the
logbook entries and put their initials. The bidder has to seal and lock the hour meter
in the presence of BSNL representative. Every month the hour meter reading is to
be noted by bidder along with the BSNL representative and a consolidated
statement along with log book reports is to be submitted by the contractor. Under
any circumstances if any of the units like run hr meter is faulty then the diesel filling
should be done under the supervision of any of the BSNL officers/ persons
authorized by BSNL. The payment will be based on logbook entries, but will be
limited to monthly consumption based on run hour meter reading and SSA Average
consumption in liters/hour.
The average consumption in litres/hour for each DG shall be measured along with
the BSNL team and jointly signed off soon after any give site is added in work order
for diesel filling. If there is any variations in CPH ( consumption Per Hour)
subsequently observed, the review will be made as per procedure mentioned in
clauses abelow.
If the service provider feels that average consumption per hour in that site is to be
reviewed due to aging of DG or other factors then a test run can be requested by
the vendor to recalculate the Average consumption/hour for that particular site. The
test run will be conducted by a joint team consisting of representatives of service
provider and BSNL. Once having jointly signed off on CPH, review will not be made
for another six months.
2. Site Upkeep:
The BTS sites are classified into Four categories: (i) BSNL site ii) BSNL Small sites
iii )Non BSNL Site and iv) IP site.. Any new sites added in the scope will also be
classified by BSNL accordingly.
2.1.(i) BSNL Site: The scope of work at BSNL site shall be all tendered work
excluding Diesel filling , DG Maintenance and minor civil/electrical works.
2.1.(ii) BSNL Small site: these are BSNL sites but scope of work at these sites
shall be same as of the Non BSNL site.
2.1.(iii) Non BSNL Site.All tendered work shall be performed at these Non BSNL
Sites as mentioned in this tender.
2.1.(iv) IP Sites: scope of cluster maintenance engineer and specialised work
only shall be performed at these sites as remaining works under this scope will
be performed by IP vendor.
A logbook shall be designed by the service provider as per his experience and
requirements of this RFP and got approved by BSNL.. A softcopy of the same shall
be maintained online. The whole arrangement can be made through a software
APP as well by the service provider in which case the need for the hard copy will
not be there.
Activities/works which are in the scope of Site Up keep work are given below:
a. The site upkeep maintenance activities at sites are to be carried out once in a WEEK.
The site has to be visited for general maintenance of the site and conduct visual inspection
of the site to detect any kind of irregularity and intimate the same, take necessary action
and record in logbook.
b. Repair of Electrical fittings at sites i.e. minor faults like MCB/ Switches/ Fuse/ light/
tube light/LED light changeover replacement, MSEDCL AC Supply cable & DC Supply
Cable replacement to be carried out by agency. A consolidated amount shall be payable
to the SP ( service provider/successful bidder ) as comprehensive AMC for civil/electrical
works as described separately in this RFP. It is expected that the site will be kept without
any defect in this regard.
c. Sweeping, cleaning of site, security (to the extent of alerting any abnormal
observation at the site during visits, intimating police authorities promptly wrt any incident,
ensuring functioning of lock & key. Manning at the site for security is not expected) and
upkeep of site including all equipment, tower surroundings, shelter/Out Door cabinet, DG
etc.
d. Bush cutting, clearing of wild growth etc in the BTS sites in open areas. All tools and
cleaning materials to be provided by the service provider(bidder)
e. Entering DG and MSEB readings/status in the site log book.
f. Report MSEB failure of sites to concerned MSEB unit and intimate the docket no: if
any, to concerned BSNL official. Coordinate with MSEB for restoration of power and after
restoration of EB power, ensure proper working of BTS /Node Bs /PP/DG.
g. Collection of MSEB bills and submission to the officer in charge.
h. A-check of DGs including its test operation, monitoring of fuel/oil/coolant level, check
leakage if any, test operation of changeover of MSEB/DG supply etc shall be done.
Conduct of other preventive maintenance checks like B/C/D checks as per prescribed
periodicity is as per scope in DG comprehensive maintenance.All alarms of DG such as
Low fuel level , DG on load shall be kept up-to-date for log verifying log book entries
i. Running of DG sets as required in certain occasions due to non-working of

automation of DGs and any such emergent situations..Assisting in Diesel filling, assistingin
DG starting at any time of a day and night assistance in the handling of minor store items.
j. Routine check of Power plant, Battery and BTS,DG Sets, free cooling systems and
other equipment at site and record the same in log book as per the instructions/periodicity
given in the log book. Reporting of any alarms/faults/untoward incident to the concerned
officer should be done as and when the maintenance person visits the site.
k. Cleaning of Out Door BTS/Power plant/Node B air filter , BTS Fan tray cleaning,
wherever required. Due to heavy dust, temperature of TRXs/TRDUs of BTS Racks
increases and signal strength & hardware efficiency degrade. Hence, cleaning of all types
of BTS racks & infrastructure need to be carried out once every 45 days and record of
same shall be maintained . This should be done using proper tools including vacuum
cleaner and under supervision.
l. Tightening of all nuts /screws in interconnecting point of power cable from EB panel
board to each equipment, earth extension bus bars etc once in three months.
m. Prompt action ( generally within 1 hour and maximum 3 hrs) within 30 minutes upon
receipt of instructions (by call or by SMS) from concerned officer/ L1-cluster
engineer regarding manual assistance in rectification of alarms/faults in site. Attending to
minor faults/issues like tripping of switches, manual changeover in AC units.
n. Periodically check up power plant modules power plant Control cards and replace
faulty modules & Control card with good one.Care shall be taken to ensure that all modules
[as per design of the site, 150A typically] are available in working condition in consultations
with site incharge and also ensure proper charging of battery.
o. In case of BTS outages due to card faults of BTSs /NODE Bs /or rectifier modules
fault of power plant etc, replace the faulty items with the spare module /cards available
from normal spare availability location or from nearby sites as directed. The card/module
extraction, packing and transport shall be as per the recommended practice of the
OEM/guidance of BSNL. The removal of the RF/System modules mounted on the tower
and replacing them shall be done as per the rigger work item for which payment will be
done accordingly. Faulty BTS Card/ Units need to be deposited at designated centre as
per requirement & collect repaired unit within 12 hours generally and in maximum 24 hours
failing which due penalty will be applicableand delay more than that will be counted as one
instance of minor deviation and penalty @ of Rs 50 per day will be charged.
2.3.o.1. Replacement of the faulty power plant modules with repaired Modules
as per instructions of Site In charge generally within 24 hours in urban and
maximum within 48 hours failing which due penalty will be applicable in rural
areas is mandatory and any delay resulting in downtime of equipment because
of Non replacement of control card will be counted as major deviation and will
be charged @ Rs 20 per hour.
p. .In case of Mini link / OFC failure details of visual alarm noticed to be communicated
to maintenance incharge. Assistance to transmission media team for extension of
loop, observation of alarm indicators, giving reset etc for troubleshooting shall be
done. Any BSNL OFC breakdown noticed en-route to be intimated to site in charge
for restoration of OFC fault by the concerned in-charge.
q. All BTS infrastructure related alarms need to be made functional and to be extended
upto OMCR within three months of the work order failing which penalty will be applied. Any
alarm card in BTS/PP which is faulty needs to be taken up with concerned L2 service
provider for repair. Checking of the infrastructure alarm extension ( AC main Fail , Battery
Low , DG on load , low fuel , rectifier fail etc) to OMCR at least once a month and take
corrective action if necessary for its proper working.
r. The maintenance of prefab shelter includes periodic checking and corrections to
ensure water and AC leakage proofing of shelter. Strengthening/repair/replacement of any
damaged part, periodic painting are also the bidders’ responsibility. If any prefab shelter
or related subsystem is declared as beyond repair by the bidder, the same will be
examined by authorized officers of BSNL and competent authority will approve the
proposal for scrapping of such prefab units. Replacement of such units will be arranged
by BSNL. Unless the scrapping proposal is approved by the competent authority, the unit
is to be maintained by the bidder.
s. The fire & smoke cum intruder detection systems installed in indoor base station sites
are to be maintained by the bidder for its proper working. Periodic checking for the proper
working of these systems and necessary repair/replacement of faulty units are to be
carried out by the bidder. The bidder shall install and maintain the fire extinguisher of CO2
in all indoor BTS sites under AMC. Periodical refilling of fire extinguishers are to be done
by the bidder.
t. Preventive checks and maintenance of Earthing & Lightning Protection systems

including periodic checking/correction of these systems to ensure that all equipments
are protected against surge/lightning related damages. This includes augmentation of
the existing earthing/lightning system including the lightning arrester on tower where
ever required, replacement of any rusted components, tightening of joints, replacement
of lightning damaged components in infra equipments/electrical circuitry including
ELCBs/surge protection devices/fuses/cables etc. The earth value is to be measured
once in every six months, including continuity check from earth pit to the earth
distribution bar/equipment, and report to be submitted.
u. Any other miscellaneous work related to the BTS site maintenance, assigned by the
concerned Sub Divisional Engineer(Mobile)/Junior Telecom Officer (Mobile) or any other
officer in charge.
v. All the transportation arrangements, tools and testers like vacuum cleaner/air blower,
basic tool kit with screwdriver/spanner/tester, safety tools etc required with every cluster
for conduct of above responsibilities shall be the scope of the service provider.
w. Battery cell replacement shall be done by the vender as & when required . This may
involve rearrangement of the cells from other sites asl well, including their transportation.
x. The field staff being deployed should be provided with 2 SIMs one of BSNL & other from
private TSPs for communication when BTS site is down.
y. Maintaining EMF related boards and help in providing data for Biennial submission of EMF
Radiation.
z. It is the responsibility of the bidder to ensure the control card of PP is working properly so
that battery do not go into deep discharge. Battery back up test on existing load should be
conducted at least quarterly and same should be recorded in logbook.
aa. Any other activity with minor modification in RF as per guidance of BSNL.
Specialised Rigger activity at sites:
This includes various type of works at sites to be carried out at all types of sites
with the required supervision provided by the SP in-addition to the overall
supervision of BSNL executives and include works requiring special skills
particularly for working on heights on tower and hence will include all the necessary
precautions to be taken.
The specifications of activities are listed as DETAILED REQUIREMENT OF

SPECIALISED WORK and will be paid as per the unit of works applicable as
mentioned in the table below and according to the rate quoted per unit.
DETAILED REQUIREMENT OF SPECIALISED WORK
SNo Description of Work with riggers Units Qty Total

Units
1 Antenna Orientation & Tilt per sector 0.5 555 277.5
2 Dismantling of Antenna, per antenna 0.8 555 444
3 Dismantling of Antenna Fixture, per fixture (for phase
diversity antenna) 1 555 555
4 Dismantling of Antenna Fixture, per fixture (for space
diversity antennae) 1.6 555 888
5 Installation of Antenna, per antenna 1 555 555
6 Fixation of Antenna Fixture, per fixture (for phase diversity
antenna) 1 555 555
7 Fixation of Antenna Fixture, per fixture (for space diversity
antenna) 1.5 555 832.5
8 Height lowering/raising of Phase Diversity Antenna along
with fixture, per sector
2.2 555 1221
9 Hoisting of RF Cable including connectorization, per 10
meter 0.3 1846.8 554.04
10 Removing of RF Cable, per 10 meter 0.1 1846.8 184.68
11 VSWR fault rectification per sector (includes
reconnectorization, jumper cable change & weather
proofing) 0.8 4617 3693.6
12 Weather Proofing, per Site
0.7 9234 6463.8
13 Checking & correction of RF cable swap, per site/
replacement of SFP/OVP 0.5 923.4 461.7
14 Installation of Microwave Dish (Mini Link), per Antenna
2 300 600
15 Removing of Microwave Dish (Mini Link), per Antenna
1.5 300 450
16 Microwave Link LOS work (Per Link) including ODU
replacement 1 500 500
17 ODU Replacement for Minilink, per Antenna
0.6 400 240
18 Installation of Micro BTS Equipment per unit
0.9 100 90
19 Laying of RF Cable per 10 meter for Micro BTS (50M /site)
0.2 500 100
20 Installation of Splitter including connectorization
0.2 200 40
21 Installation of Patch/Panel / Omni antenna with
connectorization 0.2 150 30
22 RF Repeater Installation including Yagi / Panel Antenna &
RF Cable of 25M 1 300 300
23 Wall mount antenna installation :: Fixing of wall mounting
fixture, per fixture 1 300 300
24 Wall mount antenna installation::: Installation of RF cable
tray for wall mounting Antenna per 10 meter
0.4 900 360
25 Removal of honey bee/wasp nest 1.34 400 536
26 Removal of Bird nest per site 1 400 400
27 Dismantling and packing of single BTS/NodeB/eNodeB rack
without ant/RF cable
4 150 600
28 Dismantling and packing of more than one BTS rack without
ant/RF cable 6 1000 6000
29 Dismantling and packing of BTS rack with ant/RF cable
9 125 1125
30 Dismantling and packing of more than one BTS rack with
31 Installation of of single BTS rack without ant/RF cable
4 125 500
32 Installation of of more than one co located BTS rack without
33 Installation of single BTS rack with ant/RF cable fixtures 12
125 1500
34 Installation of more than one colocated BTS rack with 15
ant/RF cable and Ant fixtures
125 1875
35 Power Plant Installation incl handling 1.5 500 750
36 Battery Installation 200_300 incl handling 1.5 500 750
37 Battery Installation 400-600 incl handling 2 200 400
38 New Earthing at Site ( description ) 12 50 600
39 New Earthing at site ( material will be supplied by BSNL)
3 500 1500
40 Removal / installation of one faulty RFmodule from tower
and packing 1 1200 1200
41 Removal /installation of 9U Rack /System Module
0.5 1000 500

42 Installation and setting up of Cell-On-Wheels at a given site
12 10 120
43 De-Installation and packing of Cell-On-Wheels at a given
site 7 10 70
44 Transportation of Cell-On-Wheels from a given site to
another : Every 50 Kms or part thereof
6 40 240
45 Dismantling of battery bank (200-400AH) or A/C unit or 1.5 200 300
servo stabilizer or power plant or such an item in site and its
packing & loading
46 Dismantling of DG of 15KvA or less at site and puting back 3 30 90

AC supply with proper joint kit and its packing & loading
47 Dismantling of existing tower foundation & removal of Steel 2.5 30 75

at RTT sites and disposal of debris from site excluding
transport
48 Installation, Testing and commissioning of 10KVA/15KVA 4 50 200

DG excluding foundation incl handling
49 Installation, Testing and commissioning of 10KVA/15KVA 5.5 20 110

DG excluding foundation, incl installation material cable,
lugs, glands etc. incl handling
50 Replacement of CPRI cable on tower 1 133 133
51 RCC foundation per cubic meter for BTS/PP/BATT 5.5 100 550
52 Erection/installation of runway/cable tray per meter with 0.2 1500 300

support (runway material will be provided by BSNL)
53 Dismantling of a prefab shelter and loading for 6 60 360

transportation to store
TOTAL 167 35716 42880

bb. The rate for any work that is required to be done and it is not available in the above
list can be mutually decided by BSNL and the service provider based on the unit/units
for another work requiring similar skill & effort.
cc.The charges against handling, by way of loading and unloading wherever required, of
items required for doing the rigger works is deemed part of the rigger work ordered
even if not explicitly stated. This is applicable even if the work involved carrying of
items to upper storeys of any building.
Scope & specifications of Specialised Works:
The work activities listed under specialised work in table above are to be performed
as per specifications given for some of them below and as per instructions of
Engineer-In-charge. The balance works in the table shall be done as per best
practices in the industry and standard, instructions of Engineer-In-charge and any
guidelines from the OEM concerned.
dd. VSWR Measurement & Correction
1. Correction of VSWR to be done and proper weatherproofing to be done to avoid

fault repetition. VSWR corrective action includes tracing of VSWR fault with the
help of site master, RF connector cleaning/making, changing faulty RF jumper
and cleaning of whole RF cable in case of rain water reaches inside it.
2. Standard waterproofing material is to be provided BSNL and applied by the

contractor at the time of VSWR correction.
3. VSWR of corrected sector to be measured with Site Master & to be confirmed

with OMCR Staff. Ideal value of VSWR is less than 1.3
4. For the measurement of VSWR, Site Master Tool is to be arranged by the

contractor.
5. Repeated VSWR fault of the same Sector/Antenna will not be treated as a new
fault for the duration of 1 year from VSWR correction date.
6. For this purpose components like faulty connectors, Surge arrestor, jumpers (2
to 3 meters) and weather proofing will be provided by BSNL or as per quoted
rates by the supplier if needed by BSNL.
ee. Rectification of Mini link /Radio Modem faults
1. Replacement of faulty flexible coaxial cable or Cat5e cable between BTS &
Antenna as & when required to rectify the fault.
2. Laying of flexible coaxial cable or Cat5e cable in case of theft or need basis.
3. Alignment of antenna for line of site matching.
4. For this purpose components like faulty connectors, cable etc will be provided by
BSNL or as per quoted or rates by the supplier if needed by BSNL.
5. Replacement Of 2G, 3G and Mini Link (ODU Dome) antenna

6. Replacement of space Diversity Antenna with phase Diversity Antenna (along
with fixture).
7. Replacement of faulty Antenna (2G, 3G, CDMA, WIMAX, Mini Link and Radio
Modem) with the same or different type of antenna.
8. Replacement of 65 deg antenna with 33deg Highway antenna and vice versa.
9. This process of antenna replacement includes Hosting &de-hosting of antenna

along with fixture/ mount if needed. Weather proofing is also included in this
process. After replacement of Antenna the VSWR for each sector should not be
disturbed.Necessary tools & testers shall be arranged by service provider.
ff. Addition/Removal of 2G, 3G and Mini Link (ODU Dome) Antenna Along
With Fixture/Mount
1. Replacement of space Diversity Antenna with phase Diversity Antenna (along with
fixture).
gg. Addition/Removal of RF (Feeder) Cable at any Tower
1. Replacement of faulty RF (Feeder) cable between BTS & Antenna as & when
required to rectify the fault.
2. Laying of new RF cable in case of theft or need basis & removal of damaged RF
cable.
3. Replacement/laying of RF (feeder) cable includes connectors making, termination

of RF cable between Antenna & BTS and weather proofing at all required joints.
4. For this purpose connectors, Surge arrestor, jumpers (2 to 3 meters) and weather
proofing are will be provided by BSNL or as per quoted or rates by the supplier if
needed by BSNL.
hh. Erection/installation of runway/cable tray [External Feeder cable Gantry]
1. The external gantry (cable tray for waveguide / RF feeders) should be typically
made of 45x45x6 mm angles and should be of hot dip galvanized iron material
[material will be given by BSNL]. The same should be at least 45 cm wide in order
to give provision for future cables. It should be supported strongly on cemented
base on the ground on coupled dual pipes, every 5 meters] so as to ensure proper
support for working personnel on the gantry.
ii. Shifting of Cell-On-Wheels from a given site to another
1. BSNL has cell-on-wheels upto 30M. These are trailer-mounted and are to be
transported to other sites by pulling them with suitable vehicles like trucks.
2. This work along with the de-installation and installation line items shall fully take
care of the commissioning of the CoW at the designated place. The bidder shall
accordingly factor in all related works in these SoR items.
jj. De-Installation and packing of Cell-On-Wheels

1. The CoW could be in working set-up at any site. This system need to be suitably
folded-up or made ready & secured for transportation so that the component
items will be safe while shifting.
2. A basic maintenance routine like greasing etc as required shall be done so that
the functionality is kept up.
kk. Installation and setting up of Cell-On-Wheels
1. The CoW shall be erected properly at the selected site and all sub-units like DG,
Battery, PP, minilink, BTS, earthing etc made functional.
2. This may require leveling and firming up of the ground surface, extension of the
MSEB power supply, if made available and other peripheral works such as
orientation of minilink system for the hop so as to ensure the site is up and
running.
ll. New Earthing at Site
1. The positions of the plates should be marked out on the site and a pit not wider
than necessary should be excavated. The pit should be of 2m lengthx2m
widthx3m depth dimension. Plates and BTC wire are connected by GI nuts and
bolts. To prevent ingress of moisture and soil,the joint is made water tight by
covering with bitumen. The bend in BTC wire should not be sharp but with a radius
of one meter as shown in Annexure-B. After the earthing electrode is placed in
position and all the interconnection made, the pit should be filled up with fine ash
and/or finely sieved good quality soil which should be rammed in layers so that it
is compact and cohesive. G.I. Plates-4 nos 600 x 600 x 6.5mm can be used. G I
plate should be arranged by the service provider using Hamilton tube C/B by
cutting it into square shape as per the specification. Hamilton tube C/B will be
supplied by BSNL. BTC wire, pipe and other material as per requirement shall be
arranged by the service provider.
2. If multiple earths are available at site, they all shall be made common.
3. A typical lay-out diagram as per BSNL Inspection circle’s EI is as below.
mm. The manpower resources deployed for execution of these specialized works shall
be generally in addition to the resources attached for cluster based site
maintenance. But they shall work in coordination with each other for the best
results.
nn. Payment against Specialised works.: Payment against specialized works will be from
the total units ordered based on the quantity of unit of work as stated in the SoR for the
zone and also specified in the work order which will be issued on a per business area/SSA
basis.
Scope of the Base Station L1 cluster maintenance engineering service
A group of typically 150 sites will be defined by BSNL which are also reachable
typically within a travel time of 1 hour to 2.5 hrs from an operational base, a
district/taluk HQ or such a prominent place. Services of the following listed types
shall be rendered within this cluster. The required mobility in the form of a dedicated
vehicle of Indica type or higher shall be provided in order to deliver the listed scope
of works.
oo. The service delivery shall be done with required expertise to do the L1 maintenance
of base stations deployed in BSNL network which are currently of Alcatel/ZTE/Nokia
makes and includes 2G/3G/4G technologies. BSNL engineers and the OEM
engineers will also impart essential training in this regard which shall absolutely be
followed in letter and spirit during the delivery of the base station L1 maintenance
services.
pp. It shall be ensured that every site is inspected as part of preventive maintenance
once every 6 months and an inspection report as per the checklist of BSNL shall be
prepared and made available online.
qq. Necessary coordination shall be done with site infra cluster maintenance service
delivery teams of the service provider so that the performance of the base stations are
constantly monitored and faults are promptly detected and attended.
rr. The cleaning of fans, fans Tray/modules in base station/OD cabinet/power plant/free
cooling system etc shall be got done with the support from the cluster maintenance teams
with proper supervision. The solar panels, wherever deployed, shall also be cleaned
thoroughly as per respective instructions from OEMs for their optimum performance.
ss. The alarms from the OMCR shall be continuously monitored, interpreted and acted
upon to achieve the service level KPIs which are separately given.
tt. Diagnosis to identify the faulty unit, collection of good unit from the point of presence
of the AMC provider, replacement of the faulty unit ( such as SM Module , FABC , SFP ,
OVP , fan , RF connectors, Jumpers ,FTIF, CM .CCM, Fan card , TRDU , TRCU , SUMA
, TRE , TGT , ANC, AGC,RI Cable, NIC Card etc)with good unit at the site and conduct of
the tests to confirm proper working form the basic objective of this service from the service
provider.
uu. Each service delivery team shall be equipped fully with tools such as laptop, basic
tool kit and essential spares like fuse etc.
vv. The KPIs such as outage, call drop rate, congestion etc shall be analysed along with
BSNL team and action planned and executed periodically so as to achieve continual
improvement.
ww. Any customer complaints, referred by BSNL, shall be investigated, resolved and
report given within 48 hours. A log shall be maintained centrally in the zone/circle for the
same.
xx. The rated RF power out at TX Port of BTS/NodeB/EnodeB/RRU shall be checked

once in a year by L1 cluster maintenance engineer. L1 maintenance engineer shall initiate
corrective action immediately if there is deviation in rated power as specified by
BSNL/OEM vendor..
yy. For works requiring rigger etc [for example, replacement of RF module on tower,
VSWR correction, laying of earth etc], the item will be ordered separately as per the
specialised works. But, expert supervision shall be facilitated to ensure quality of works.
zz. Auditing of IP leased-In sites, once every month, to ascertain the occupancy details
of the sharers and submit a report to NWO-CM units a Pune and Nagpur. The format and
details to be audited will be shared with the successful bidder.
aaa. The sites which are leased out by BSNL also shall be audited from the perspective
of occupancy of sharing operators and a monthly report to be given to NWO-CM unit
Pune/Nagpur. Any change detected shall be highlighted.
bbb. Any requirements for new lease-outs like provisioning of circuit breakers, outdoor
BTS foundation, antennae fixtures etc shall be got done through the cluster teams etc
under the contract after getting the intimation from the BSNL officers-in-charge of lease-
out NWO-CM Pune. The item works, if any, will be payable as per the approved rates
whereas the stores required will be made available by BSNL at the stores, transportation
as required shall be in the scope of the service provider.
ccc. The supervision of work of other operator's team at leased out sites shall be
done in order to ensure that the work is executed as per the contract and also to
ensure safety of the existing equipment.
ddd. Any assistance to BSNL executives for the conduct of the EMF measurement
as required from time to time along with DoT officers shall be duly rendered. The
EMF meter will be made available by BSNL.
Comprehensive maintenance of Diesel Generators
eee. The diesel generators at base station sites would be made over to
the service provider for comprehensive maintenance. They shall inspect the same
and take over after attending minor defects, if any, within 15 days of making over.
If there are major defects, the same shall be listed and signed off with the site-in-
charge. An exhaustive list of defects usually seen along with the
repair/replacement rate list is given below in table. These works shall be carried
out within 30 days and the DG shall be be taken into comprehensive maintenance
by the service provider.
fff. The basic periodic checks required, also known as A-check, shall be got done thru
the cluster maintenance services as part of the same contract. The other periodic
checks as per the prescribed periodicity of the OEM shall be strictly carried out.
ggg. All consumables, like air filter/oil filter/lubricating oil etc shall be supplied by
the service provider as part of the contract without any other charges to BSNL and
all of which shall be of the approved/recommended types of the respective OEMs.
hhh. Incase of DG start-up battery, it has to be replaced as and when required by

the bidder. DG battery (minimum 80 Ah) used shall be of reputed make. Painting
and up keeping of the canopy to avoid leakage of rain water is the responsibility of
the bidder. Servicing, of the Diesel Generator shall be carried out after intimation
to the BSNL site-in-charge and preferably in the presence of the BSNL
representative.
iii. Service provider has to ensure that all DG sets are in Auto working mode at
Sites. Periodic checking of AMF panel and repair/replacement of any faulty
component is the responsibility of the bidder. If the Auto working mode is not
functional in any site due to any reason, service provider has to make alternate
arrangements like manual changeover. Any manual assistance required for such
activity is the responsibility of the service provider. Normally the DG start up delay
should be set as 2-4 hours for outdoor sites based on battery backup available
unless and otherwise specified by the concerned DE/SDE in charge to change the
delay settings. In the case of sites with Li-Ion battery, it can be upto 10 hours.
jjj. In the event of Major faults in DG requiring longer time to repair, the Service
Provider shall provide Temporary DG’s at site. The bidder should ensure zero
downtime of sites on account of DG/power.
kkk. Modules/components burnt in surge/ lightning also are to be
repaired/replaced by the bidder.
lll. If any DG or related subsystem, including canopy is declared as beyond repair

by the bidder, the same will be examined by authorized officers of BSNL and
competent authority will approve the proposal for scrapping of such units.
Replacement of such units will be arranged by BSNL either through commercial
proposals of the SP themselves or through other means. Unless the scrapping
proposal is approved by the competent authority, the unit is to be repaired and
maintained by the bidder.
2. Pre-Fixed Payable rates for works related to DG restoration and other miscellaneous
works are as given below –
Fixed rate for One Time DG set restoration charges :
upto 10 KVA 15 KVA

Item Description
Qty Rate in Rs. Qty Rate in Rs.
Engine Seizure:
Rectification
10 30000 10 36000
Replacement of Radiator 20 5000 20 6000
Repair of Radiator 30 1000 30 1200
Replacement AMF Panel 75 40000 75 48000
Repair of AMF Panel 200 4000 200 4800
Replacement of Engine
Battery with super 75 6000 75 7200
capacitor
Replacement of Engine
Battery with Engine 200 8000 200 9600
battery
Replacement of Battery
Charger
75 2000 75 2000
TOP Overhauling 15 12000 15 14400
upto 10 KVA 15 KVA
Item Description
Qty Rate in Rs. Qty Rate in Rs.
AVR 20 3500 20 3500
Alternator rewinding
Single Phase 25 10000 25 12000
Three Phase 25 12000 25 14400
Total
Note: Miscellaneous minor works such as repairing of starter, engine safety controls, [oil,
water, & pressure], replacement of engine hour meter, contactors, piston ring, piston
cylinder, alternator bearings, coupling/bushing & its alignment, engine oil topup , alternator
warnishing etc shall be done as part of the commencement of the maintenance activity and
will not be paid separately. As such it is expected that any minor work costing less than
₹5000/- shall be borne by the service provider.
BSNL will allow usage of spare parts from spared unused and unserviceable DGs.
Any other major work not listed above and needed for restoration shall be done at mutually
agreed rates which need to be approved by the concerned SSA head.
The maximum amount that will be spent for such ONE TIME restoration to service of a DG
set is restricted to ₹40000/- per DG set excl AMF & Starting Battery/Capacitor.
3. Minor civil & electrical works related to site upkeep

3.1 The execution of scope described under various site activities includes minor civil and
electrical works such as repair/replacement of MSEB service cable, repair/replacement
of parts of LT panel/ lighting fixtures / smoke & fire alarm system / site earthing / surge
protection/ A/C unit/ free cooling system , repair/replacement of site locks/door/
cracks in OD BTS foundation/earth chamber/tower foundation etc. The bidder shall
quote a consolidated amount as the comprehensive AMC charges against these
activities against the line item of “site electrical/civil maintenance charges” in the
schedule of requirements. Major faults like replacement of A/C compressor etc are not
under the scope of this work as they will be paid separately at mutually agreed rates.
3.2 The shelter leakage wherever it is observed/reported is to be attended by the bidder.
Electrical fittings and wirings are to be maintained in good condition by the bidder.
4. Transportation of Mobile stores:
A Transportation of materials by truck of Unit Cost/Rate Estimated

3MT size . in INR KMs run in
1½ years
1 For Distance up to 50KMs Lump sum 2900 7500

per trip
2 For each Km above the 50Kms Per Km 29 4500
B Transportation of materials by truck of Unit Cost/Rate Estimated

1½ years
1 For Distance up to 50Kms Per Km 73 4500
2 For distance up to 51KMs to 100Kms Per Km 70 3000
5 For distance above 500KMS Per Km 49 900
C Transportation of materials by truck of Unit Cost/Rate Estimated

1½ years
1 For Distance up to 50Kms Per Km 99 1500

5 For distance above 500KMS Per Km 58 600
D Crane Services up to 10 Ton per Hrs 500
E Loading/ unloading of materials per ton 1 Rs 300 ground floor plus 100 extra per
storey
SECTION-4 Part A
GENERAL INSTRUCTIONS TO BIDDERS (GIB)
1.0 DEFINITIONS
(a) "The Purchaser" means the Chief General Manager, Maharashtra Telecom Circle,
Mumbai on behalf of the B.S.N.L. or any other officer working under the delegated
authority of CGM, Maharashtra Telecom Circle.
(b) "The Bidder" means the individual or company/firm who participates in this EOI and
submits its bid.
(c) "The Supplier" or “The Vendor” or “The contractor” or “Service Provider” means the
individual or firm supplying the goods & services under the contract.
(d) "The Goods" means all the equipment, machinery, and/or other materials which the
Supplier is required to supply to the Purchaser under the contract.
(e) "The Advance Purchase Order (APO) / Advance Work Order (AWO)" or “Letter of
Intent (LOI)” means the intention of Purchaser to place the Purchase order and / or Work
Order on the bidder. Conveyance of approved rates by BSNL and acceptance of approved
rates of APO / AWO / LOI by bidder shall form the contract.
(f) "The Purchase Order (P.O.) / Work Order (W.O.)" means the order placed by the
Purchaser on the Supplier signed by the Purchaser containing the good’s to be
delivered/services to be performed for various BSNL customers as per requirement from
time to time during validity of contract.
(g) "The Contract Price" means the price payable to the Supplier under the purchase order
/ work order for the full and proper performance of its contractual obligations.
(h) "Validation" / POC ( Proof of concept) is a process of testing the equipment as per the
specification & customer’s Requirements for use in BSNL network. Validation/POC is
carried out at selected sites to check stability, reliability, security and compliance to
technical specification.
(i) "Telecom Service Provider" means any Telecom operator in India, who is licensed by the
Department of Telecommunications (DOT), Government of India to provide telecom
services to the general public or to the other DOT licensed Telecom operators. "Telecom
Service Provider" also refers to any Telecom operator in other countries providing
telecom services to general public of that country or to other telecom operators of the
same country.
(j) “Successful Bidder(s)” means the bidder(s) to whom work in this EOI is awarded.
(k) “BID VALIDITY PERIOD” is the duration during which BSNL will convey its intention to
procure tendered material by way of issue of Advance Purchase Order/Advance work
order / letter of Intent.
(l) The term 'GST Act' shall include Central Goods and Service Tax Act, 2017( CGST), State
Goods and Service Tax Act,2 017( SGST)' . Integrated Goods and Service Tax Act, 2017(
IGST), Union Territory Goods and Service Tax Act, 2017( UTGST), Rules and any other
GST related legislation in India.
(m) For the purpose of this agreement, the term ’GST' shall include Central Goods and Service
Tax Act, 2017(CGST), State Goods and Service Tax Act,2017( SGST),Integrated Goods and
Service Tax Adt,2 017( IGST), Union Territory Goods and Service Tax Act, 2017( UTGST)
and any other taxes levied under the GST related le gelation India, as may be applicable.
2.0 ELIGIBILITY CONDITIONS:
2.1 Kindly refer to Clause-4 of Section – 1, Part A i.e. detailed NIT.
3.0 COST OF BIDDING
Registered & Corporate Office: Bharat Sanchar Bhavan, H. C. Mathur Lane, Janpath, New Delhi-1
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Page 28 of 92
3.1 The bidder shall bear all costs associated with the preparation and submission of the bid.
The Purchaser will, in no case, be responsible or liable for these costs, regardless of the
conduct or outcome of the bidding process.
4.0 DOCUMENTS REQUIRED
4.1 The goods required to be supplied; bidding procedures and contract terms and conditions
are prescribed in the Bid Documents. The contents of the Bid documents are specified in
the covering letter.
4.2 The Bidder is expected to examine all instructions, forms, terms and specifications in the
Bid Documents and clarifications/ amendments/ addenda, if any. Failure to furnish all
information required as per the Bid Documents or submission of the bids not substantially
responsive to the Bid Documents in every respect will be at the bidder's risk and may
result in rejection of the bid.
4.3 Any alterations/modifications in the downloaded copy of the EOI document will lead to
rejection of Bid, in case it is detected prior to finalization of EOI, however, after EOI
finalization or signing of contract, if any deviation is found or dispute is raised, the terms
and conditions as contained in printed Bid document shall prevail.
5.0 CLARIFICATION OF BID DOCUMENTS

5.1. A prospective bidder, requiring any clarification on the Bid Documents shall notify the
Purchaser in writing by Email of the Purchaser as indicated in the invitation of Bid. The
Purchaser shall respond in writing to any request for the clarification of the Bid
Documents, which it receives 10 days prior to the date of opening of the EOIs. Copies
of the query (without identifying the source) and clarifications by the Purchaser shall be
posted on website www.eprocure.gov.in/eprocure/app for information of bidders.
5.2 Any clarification issued by BSNL in response to query raised by prospective bidders shall
form an integral part of bid documents and shall amount to an amendment of the relevant
clauses of the bid documents.
6.0 AMENDMENT OF BID DOCUMENTS
6.1 The Purchaser may, for any reason, whether at its own initiative or in response to a
clarification requested by a prospective bidder, may modify bid documents by
amendments prior to the date of submission of Bids with due notification to prospective
bidders.
6.2 The amendments shall be posted on e-tendering portal (www.eprocure.gov.in) to all
prospective bidders and these amendments will be binding on them.
6.3 In order to afford prospective bidders a reasonable time to take the amendment into
account in preparing their bids, the purchaser may, at its discretion, extend the deadline
for the submission of bids suitably.
7.0 DOCUMENTS COMPRISING THE BID
The bid prepared by the bidder shall ensure availability of the following components:
(a) Documentary evidence establishing that the bidder is eligible to bid and is qualified to
perform the contract if its bid is accepted in accordance with the clause 2 & 10.
(b) Bid Security furnished in accordance with clause 12 & cost of the EOI document paid, if
applicable.
(c) A Clause by Clause compliance as per clause 11.2 (c).
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(d) A Bid form and price schedule completed in accordance with clause 8 & 9.
8.0 BID FORM
8.1 The bidder shall complete the bid form and appropriate Price Schedule furnished in the
Bid Documents, indicating the goods to be supplied / services to be performed with brief
description of the goods, services, quantity and prices as per section- 9.
9.0 (Deleted)
10.0 DOCUMENTS ESTABLISHING BIDDER'S ELIGIBILITY AND QUALIFICATION
10.1 Documents as listed in clause-3 of section-2 are to be submitted towards eligibility.
10.2 (Not applicable)

10.6. (Not applicable)
11. 0 DOCUMENTS ESTABLISHING GOODS’ CONFORMITY TO BID DOCUMENTS
11.1 Pursuant to clause 7, the bidder shall furnish, as part of its bid, documents establishing the
conformity of its bid to the Bid Documents of all goods and services which he proposes to
supply under the contract.
11.2. The documentary evidences of the "goods and services" conformity to the Bid Documents
may be, in the form of literature, drawings, data etc. and the bidder shall furnish:
(a) a detailed description of goods with essential technical and performance characteristics;
(b) (deleted)
(c) A clause-by-clause compliance on the purchaser's Technical Specifications and
Commercial Conditions demonstrating substantial responsiveness to the Technical
Specifications and Commercial Conditions. In case of deviations, a statement of the
deviations and exception to the provision of the Technical Specifications and Commercial
Conditions shall be given by the bidder.
11.3 For the purpose of compliance to be furnished pursuant to the clause11.2(c) above, the
bidder shall note that the standards for the workmanship, material and equipment and
reference to the brand names or catalogue number, designated by the Purchaser in its
Technical specifications are intended to be descriptive only and not restrictive.
12.0 BID SECURITY / EMD

12.1 The bidder shall furnish, as part of its bid, a bid security as mentioned in Section-1(DNI
EOI).
12.2 The MSE (Micro and Small Units) bidders are exempted from payment of bid security:
a) A proof regarding valid registration with body specified by Ministry of Micro, Small &
Medium Enterprise for the tendered items will have to be attached along with the bid.
b) The enlistment certificate issued by MSME should be valid on the date of opening of tender.
c) MSE unit is required to submit its monthly delivery schedule.
d) If a vendor registered with body specified by Ministry of Micro, Small & Medium Enterprise
claiming concessional benefits is awarded work by BSNL and subsequently fails to obey any
of the contractual obligations, he will be debarred from any further work/ contract by BSNL
for one year from the date of issue of such order.
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12.3 (i) The bid security is required to protect the purchaser against the risk of bidder's
conduct, which would warrant the forfeiture of bid security pursuant to Para 12.7.
(ii) The bid security shall be in the form of a Bank Guarantee issued by a Nationalised/Scheduled
Bank in favour of the Purchaser, valid for a period of 180 days from the date of EOI
opening. However, in cases where bidder is not in a position to submit the BG for
whatever reason, Crossed Demand Draft / Pay Order drawn in favour of “ AO (F&A),
BSNL” submitted shall also be acceptable, but no interest shall be payable.
12.4. A bid not secured in accordance with Para 12.1 & 12.2 shall be rejected by the Purchaser
being non-responsive at the bid opening stage and archived unopened on e-tender portal
for EOIs.
12.5 The bid security of the unsuccessful bidder will be discharged/ returned as promptly as
possible and within 30 days of finalization of the EOI or expiry of the period of the bid
validity period prescribed by the purchaser pursuant to clause 13.
12.6 The successful bidder's bid security will be discharged upon the bidder's acceptance of the
Advance Purchase Order (APO) satisfactorily in accordance with Clause 27 (given below)
and furnishing the performance security.
12.7 The bid security may be forfeited:
a) If the bidder withdraws or amends its bid or impairs or derogates from the bid in any
respect during the period of bid validity specified by the bidder in the bid form or
extended subsequently; or
b) If the bidder does not accept the APO/ AWO ( Advance work order ) / LOI and/ or does not
submit PBG & sign the contract/ agreement in accordance with clause 28.
12.8 The bidder has to submit the bid security for the items quoted as per DNI EOI in Section-
1 (except MSE bidders).
13.0 PERIOD OF VALIDITY OF BIDS
13 .1 Bid shall remain valid for period specified in clause 2 of section -2 (EOI Information). A
bid valid for a shorter period shall be rejected by the purchaser being non-
responsive.
Note: In case, the date of opening of the EOI is postponed due to any reason and
the bidder has already prepared BG towards Bid Security, in such cases, BG
validity as per earlier EOI opening date would be acceptable.
13.2 In exceptional circumstances, the purchaser may request the consent of the bidder for an
extension to the period of bid validity. The request and the response thereto shall be made
in writing. The bid security provided under clause 12 shall also be suitably extended. The
bidder may refuse the request without forfeiting its bid security. A bidder accepting the
request and granting extension will not be permitted to modify its bid.
13.3 Placement of Advance Work Order (AWO) / LOI within bid validity period
shall constitute the intention of Purchaser to procure the tendered
material/services. Regular W.O. (work order) will be issued after
unconditional acceptance of A.W.O. by bidder alongwith submission of
Performance Bank Guarantee. Work order (W.O.) need not be issued within
the bid validity period.
14.0 FORMAT AND SIGNING OF BID
14.1. The bidder shall submit his bid, online complying all eligibility conditions, other terms
and conditions of EOI document to be read along with the clarifications and amendments
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issued in this respect. All the documents must be authenticated, using Digital Signature ,
by the authorized person. The letter of authorization shall be indicated by written power
of attorney accompanying the bid.
Note:- The Purchaser may ask the bidder(s) to supply, besides original bid, additional copy of
bids as required by him.
14.2. The bid shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the bidder in which case such corrections shall be signed by the
person or persons signing the bid. All pages of the original bid, except for un-amended
printed literatures, shall be digitally signed by the person or persons signing the bid.
14.3 Power of Attorney
(a) The power of Attorney should be submitted and executed on the non-judicial stamp
paper(as per format at 7(F) of Section-7) of appropriate value as prevailing in the
concerned states(s) and the same be EITHER attested by a Notary public OR registered
before Sub-registrar of the state(s) concerned.
(b) The power of Attorney be executed by a person who has been authorized by the Board of
Directors of the bidder in this regard, on behalf of the Company/ institution/ Body
corporate. Copy of Board resolution / authorization shall also be submitted along with
POA.
(c) In case of the bidder being a firm, the said Power of Attorney should be executed by all the
partner(s) in favour of the said Attorney.
(d) Attestation of the specimen signatures of authorized signatory by the Company’s/ firm’s
bankers shall be furnished. Name, designation, Phone number, mobile number, email
address and postal address of the authorized signatory shall be provided.
(e) In case the representative of bidder company, who uploads the documents on e-tender
portal using his Digital Signature Certificate (DSC), is different from the authorised
signatory for the bid (Power of Attorney holder) then the representative who uploads the
documents on e-tender portal using DSC issued in his name, shall also be made as one of
the Power of Attorney holder by the bidder Company, in addition to the authorised
signatory for the bid.
15.0 SEALING AND MARKING OF BIDS
15.1 The bid should be submitted as per Clause 3 of Section 2(EOI information).
15.1.1 The bids shall be submitted under
Single Stage Bidding & Two Electronic Envelope System
The details of sealing & marking of bids in this case is given below:
15.1.2 In Single stage bidding & two electronic envelopes system, the bidder shall submit as per
Clause 3 of Section-2.
15.2 (a) The envelope, containing Offline documents mentioned in clause 4.2 of Section-4 Part-C shall
be sealed properly by the bidder and addressed to:
The Asstt. General Manager (CPC – I)
O/o the Chief General Manager, Maharashtra Telecom Circle,
1st Floor, D wing, BSNL Admin Building, Juhu Road,
Santacruz (W), Mumbai-400054.
Tel No. : 022 – 26467761 / 26467437
E-mail: agmmmmh@bsnl.co.in.
(b) The envelope shall bear the name of the EOI, the EOI number and the words 'DO NOT
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OPEN BEFORE' (due date & time).
c) The inner and outer envelopes shall indicate the name and complete postal address of the
bidder to enable the purchaser to return the bid unopened in case it is declared ‘LATE’.
d) The envelope containing all above offline documents shall be sealed properly by the
bidder and shall be delivered on or before due Date & Time of submission of bid as
specified in DNI EOI(Section-1 Part-A) to above said address mentioned in clause 15.2(a).
e) The envelope should be deposited in the EOI box available at the O/o AGM (CPC – I),O/o
the Chief General Manager, Maharashtra Telecom Circle, 1st Floor, D wing, BSNL
Admin Building, Juhu Road, Santacruz (W), Mumbai-400054 or sent by Registered
Post/Speed Post or delivered in person on the above mentioned address (in clause
15.2(a) above). The responsibility for ensuring that outstation envelope is delivered in
time shall rest with the bidder. The Purchaser shall not be responsible if the bids are
delivered elsewhere.
f) Venue of EOI Opening: The EOI will be opened online in the chamber of AGM (CPC –
I), O/o the Chief General Manager, Maharashtra Telecom Circle, 1st Floor, D
wing, BSNL Admin Building, Juhu Road, Santacruz (W), Mumbai-400054 on
the date & time specified in NIEOI.
If due to administrative reasons, the venue of Bid opening is changed, it will be displayed
prominently at venue and notice board on 1st Floor, D wing, BSNL Admin Building,
Juhu Road, Santacruz (W), Mumbai-400054 and also on web site
www.eprocure.gov.in
15.3 If offline documents are not delivered up to date & time of submission of
bid as specified in DNI EOI, the bid shall be rejected.
16. SUBMISSION OF BIDS
16.1 Bids must be submitted online on e-tender portal www.eprocure.gov.in and offline
documents (Bid Cost, EMD, POA, Banks attestation of Signature of Bidder, etc.) by the
bidders at the address specified under clause 15.2, not later than given date & time of
submission as specified in DNI EOI Section-1 Part -A .
16.2 The Purchaser may, at its discretion, extend this deadline for the submission of bids by
amending the Bid Documents in accordance with clause 6 in which case all rights and
obligations of the purchaser and bidders previously subject to the deadline will thereafter
be subjected to the extended deadline.
16.3 The bidder shall submit its bid offer against a set of bid documents purchased by him for
all or some of the systems/ equipment as per requirement of the Bid Documents. He may
include alternate offer, if permissible as per the bid. However, not more than one
independent and complete offer shall be permitted from the bidder.
17.0 LATE BIDS
17.1 No bid shall be accepted either online by E-Tender Portal or offline document by
the purchaser after the specified deadline for submission of bids prescribed by the
purchaser pursuant to clause 16.
18 MODIFICATION AND WITHDRAWAL OF BIDS
18 .1 The bidder may modify, revise or withdraw his bid after submission prior to deadline
prescribed for submission of bid.
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18.2 The bidder’s modification, revision or withdrawal shall have to be online and digitally
authenticated as per clause 15.
18.3 Subject to clause 20, no bid shall be modified subsequent to the deadline for submission
of bids.
19.0 OPENING OF BIDS BY PURCHASER
19.1 The purchaser shall open bids online in the presence of the authorized representatives of
bidders physically present who chose to attend, at time & date specified in DNI EOI
(Section-1) on due date.
The bidder's representatives, who are present, shall sign in an attendance register.
Authority letter to this effect shall be submitted by the authorized representatives of
bidders before they are allowed to participate in bid opening (A Format is given in
enclosed in Section-7 C).
19.2 A maximum of one representatives of any bidder shall be authorized and permitted to
attend the bid opening.
19.3 For sequence & procedural details of opening of Bid, please refer Clause 6 of
Section-4 Part-C.
19.4 The date fixed for opening of bids, if subsequently declared as holiday by the
BSNL/submission of bid is not possible due to unavoidable circumstances , the bid will be
opened on the following working day, time and venue remaining unaltered unless the
revised date of opening of bids is notified before opening of EOI.
20.0 CLARIFICATION OF BIDS
20.1 To assist in the examination, evaluation and comparison of bids, the purchaser may, at
its discretion ask the bidder for the clarification of its bid. The request for the clarification
and the response shall be in writing. However, no post bid clarification at the initiative
of the bidder shall be entertained.
20.2 If any of the documents, required to be submitted along with the technical bid is found
wanting, the offer is liable to be rejected at that stage. However the purchaser at its
discretion may call for any clarification regarding the bid document within a stipulated
time period. In case of non compliance to such queries, the bid will be out rightly rejected
without entertaining further correspondence in this regard.
21.0 (Refer Clause 1 of Section-4 Part-B)
22.0 (Refer Clause 2 of Section-4 Part-B)
23.0 CONTACTING THE PURCHASER
23.1 Subject to Clause 20, no bidder shall try to influence the Purchaser on any matter relating
to its bid, from the time of the bid opening till the time the contract is awarded.
23.2 Any effort by a bidder to modify its bid or influence the purchaser in the purchaser's bid
evaluation, bid comparison or contract award decision shall result in the rejection of the
bid.
24.0 PLACEMENT OF ORDER / AWARD OF WORK
24.1 After evaluation of financial proposals (bids), BSNL shall prepare a separate list of Bidders
arranged in increasing order of their evaluated prices starting from the lowest against
this EOI (i.e. L1, L2, L3 and so on), for the purpose of awarding work. The BSNL reserves
the right to counter offer against the quoted price by any bidder.
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24.2 L1 shall be considered for awarding of complete work.
24.3 DELETED.
24.4 DELETED.
24.5 DELETED
24.6 DELETED
25. DELETED
26. BSNL'S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS
BSNL reserves the right to accept or reject any bid, and to annul the bidding process and
reject all bids, at any time prior to award of contract without assigning any reason
whatsoever and without thereby incurring any liability to the affected bidder or bidders
on the grounds of BSNL’s action.
27. ISSUE OF ADVANCE WORK ORDER (AWO):
27.1 The issue of Advance Work Order shall constitute the intention of BSNL to enter into
contract with the bidder.
27.2 The bidder shall within 14 days of issue of the Advance Work Order, give its acceptance
along with performance security in conformity with the proforma provided with the bid
document at Section-7B. The Bidder shall also sign an agreement (framed on the terms
and conditions of the EOI by BSNL to be made available to the bidder along with Advance
Work Order, within this period after submission of the performance security
27.3 Deleted.
27.4 In case of non-acceptance of AWO by L1 bidder, tender shall be cancelled. Action
will be taken to forfeit the EMD of bidder as per clause 12.7 of Section-4 Part-A.
28. SIGNING OF CONTRACT
28.1 Bidder shall submit unconditional acceptance of approved rates as contained in AWO /
LOI along with agreement duly signed by authorized signatory on non-judicial stamp
paper of appropriate value and performance security for amount & validity specified in
AWO / LOI.
28.2 Upon the successful bidder furnishing performance security pursuant to clause 27& 28,
the Purchaser shall discharge the bid security in pursuant to clause 12, except in case of
L-1 bidder, whose EMBG/ EMD shall be released only after finalization of ordering of
complete tendered quantity in pursuance to clause no. 24.4 & 27.3 of this section.
29. ANNULMENT OF AWARD

Failure of the successful bidder to comply with the requirement of clause 27 & 28 shall
constitute sufficient ground for the annulment of the award and the forfeiture of the bid
security in which event the Purchaser may make the award to any other bidder at the
discretion of the purchaser or call for new bids.
30. Not Applicable
31. REJECTION OF BIDS
31.1 While all the conditions specified in the Bid documents are critical and are to be complied,
special attention of bidder is invited to the following clauses of the bid documents. Non-
compliance of any one of these shall result in outright rejection of the bid.
a) Clauses 12.1, 12.3(ii)& 13.1 of Section- 4 Part A: The bids will be rejected at opening stage
if Bid security is not submitted as per Clauses 12.1 & 12.3(ii) and bid validity is less than
the period prescribed in Clause 13.1 mentioned above.
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b) Clause 2 & 10 of Section-4Part A: If the eligibility condition as per clause 2 of Section 4
Part A is not met and/ or documents prescribed to establish the eligibility as per Clause
10 of section 4 Part A are not enclosed, the bids will be rejected without further evaluation.
c) Section-3 Part B: If clause-by-clause compliance or statement of deviation as prescribed
are not given, the bid will be rejected at the stage of primary evaluation.
d) While giving compliance to Section-5 Part A, General Commercial conditions, Section-4
Part B, Special Instructions to Bidders, Section-5B Special (Commercial) Conditions of
Contract and Section-3 Technical Specifications ambiguous words like
"Noted", "Understood", “Noted & Understood" shall not be accepted as complied.
Mere "Complied" will also be not sufficient, reference to the enclosed documents showing
compliances must be given.
e) Section-9 Price Schedule: Prices are not filled in as prescribed in price schedule.
31.2 Before outright rejection of the Bid by Bid-opening team for non-compliance of any of the
provisions mentioned in clause 31.1(a), 31.1(b) of Section-4 PartA, the bidder company is
given opportunity to explain their position, however if the person representing the
company is not satisfied with the decision of the Bid opening team, he/they can submit
the representation to the Bid opening team immediately but in no case after closing of the
EOI process with full justification quoting specifically the violation of EOI condition if any.
31.3 Bid opening team will not return the bids submitted by the bidders on the date of EOI
opening even if it is liable for rejection and will preserve the bids in sealed cover as
submitted by taking the signatures of some of the desirous representatives of the
participating bidder/companies present on the occasion.
31.4 The in-charge of Bid opening team will mention the number of bids with the name of the
company found unsuitable for further processing on the date of EOI opening and number
of representations received in Bid opening Minutes and if Bid opening team is satisfied
with the argument of the bidder/company mentioned in their representation and feel that
there is prima-facie fact for consideration, the in-charge of the bid opening team will
submit the case for review to Officer competent to approve the EOI as early as possible
preferably on next working day and decision to this effect should be communicated to the
bidder company within a week positively. Bids found liable for rejection and kept
preserved on the date of EOI opening will be returned to the bidders after issue of P.O.
against the instant EOI.
31.5 If the reviewing officer finds it fit to open the bid of the petitioner, this should be done by
giving three (working) days notice to all the participating bidders to give opportunity to
participants desirous to be present on the occasion.
32. ACTION BY BSNL AGAINST BIDDER(S)/ VENDOR(S) IN CASE OF DEFAULT.
In case of default by Bidder(s)/ Vendor(s) such as
a) Vendor does not Start the activity in time;
b) Vendor does not perform satisfactory in the field in accordance with the specifications;
c) Or any other default whose complete list is enclosed in Appendix-1.
Purchaser will take action as specified in Appendix-1 of this section.
33. Clause deleted.
34. NEAR-RELATIONSHIP CERTIFICATE
34.1. The bidder should give a certificate that none of his/ her near relative, as defined below,
is working in the units where he is going to apply for the EOI. In case of proprietorship
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firm certificate will be given by the proprietor. For partnership firm certificate will be
given by all the partners and in case of limited company by all the Directors of the
company excluding Government of India/ Financial institution nominees and
independent non-Official part time Directors appointed by Govt. of India or the Governor
of the state and full time Directors of PSUs both state and central. Due to any breach of
these conditions by the company or firm or any other person the EOI will be cancelled and
Bid Security will be forfeited at any stage whenever it is noticed and BSNL will not pay
any damage to the company or firm or the concerned person.
34.2. The Company or firm or the person will also be debarred for further participation in the
concerned unit.
34.3 The near relatives for this purpose are defined as:-
(a) Members of a Hindu undivided family.
(b) They are husband and wife.
(c) The one is related to the other in the manner as father, mother, son(s) & Son's wife
(daughter in law), Daughter(s) and daughter's husband (son in law), brother(s) and
brother's wife, sister(s) and sister's husband (brother in law).
34.4. The format of the certificate is given in Section 6 (B).
35. VERIFICATION OF DOCUMENTS AND CERTIFICATES:
The bidder will verify the genuineness and correctness of all documents and certificates,
including experience/performance certificates, issued either by the BSNL or any other
firm / associate before submitting them in the bid. The onus of proving genuineness of the
submitted documents would rest with the bidder. The verification of all bid documents
submitted online shall be done at the time of issue of A.W.O (Advance Work Order) before
issue of W.O (Work Order).
As per requirement of the tender’s conditions, if any document / paper / certificate
/Declaration / undertaking submitted by the participant bidder is found to be false /
fabricated / tempered / manipulated at any stage during bid evaluation or award of
contract, then the bid security (EMD) of the bidder would be forfeited and the bidder
would be disqualified from the tender. Action would also be taken for banning of business
dealing with the defaulting firm. In case contract has already awarded to the bidder, then
PBG would be forfeited and the contract would be rescind / annulled and BSNL would be
at liberty to procure the ordered goods and services from any other source at the risk and
cost of the defaulting bidder. Action would also be taken for banning business dealing with
the defaulting firm.
.
36. Security Clause as per latest guidelines and requirement
Mandatory Licensing requirements with regards to security related concerns issued by
the Government of India from time-to-time shall be strictly followed.
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APPENDIX-1 TO SECTION-4 PART-A
S. No. Defaults of the bidder / vendor. Action to be taken
A B C
1(a) Submitting fake / forged
a) Bank Instruments with the bid to meet

terms & condition of tender in respect of
tender fee and/ or EMD; i) Rejection of tender bid of respective Vendor.
b) Certificate for claiming exemption in ii) Banning of business for 3 years which implies
respect of tender fee and/ or EMD; barring further dealing with the vendor for
and detection of default at any stage from procurement of Goods & Services including
receipt of bids till award of APO/ AWO participation in future tenders invited by BSNL for 3
issue of PO/WO. years from date of issue of banning order.
c) Submitting fake / forged documents iii) Termination/ Short Closure of PO/WO, if issued.
towards meeting eligibility criteria such This implies non-acceptance of further supplies /
as experience capability, supply proof, work & services except to make the already received
registration with Goods and Services Tax, material work/ complete work in hand.
Income Tax departments etc and as
supporting documents towards other
terms & conditions with the bid to meet
terms & condition of tender.
Note 1:- However, in this case the performance guarantee if alright will not be forfeited.
Note 2:- Payment for already received supplies/ completed work shall be made as per terms &
conditions of PO/ WO.
1(b) Submitting fake / forged documents
towards meeting eligibility criteria such
(i) If detection
as experience of defaultsupply
capability, is priorproof,
to i) Rejection of Bid &
award of APO / AWO
registration with Sales Tax, Income Tax ii) Forfeiture of EMD.
(ii) If detection
departments etcofand
default after issue of
as supporting i) Cancellation of APO /AWO
APO but before
documents receipt
towards of PG/
other SD (DD,BG
terms & ii) Rejection of Bid &
etc.)
conditions with the bid to meet terms & iii) Forfeiture of EMD.
(iii) If detection
condition of default
of tender : after receipt of i) Cancellation of APO / AWO
PG/ SD (DD,BG etc.) . ii) Rejection of Bid &
iii) Forfeiture of PG/ SD.
However on realization of PG/ SD amount, EMD, if not
already released shall be returned.
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(iv) If detection of default after issue of i) Termination/ Short Closure of PO/WO and
PO/ WO Cancellation of APO / AWO
ii) Rejection of Bid &

iii) Forfeiture of PG/ SD.
However on realization of PG/ SD amount, EMD, if not
released shall be returned.
Note 3:- However, settle bills for the material received in correct quantity and quality if pending
items do not affect working or use of supplied items.
Note 4:- No further supplies are to be accepted except that required to make the already supplied
items work.
S. No.
Defaults of the bidder / vendor Action to be taken.
2 If vendor or his representative uses

violent/ coercive means viz. Physical /
Verbal means to threatens BSNL
Executive / employees and/ or obstruct
him from functioning in discharge of his
duties & responsibilities for the following
:a) Obstructing functioning of tender
opening executives of BSNL in receipt/
opening of tender bids from prospective
Bidders, suppliers/ Contractors.
b) Obstructing/ Threatening other Banning of business for 3 years which implies Barring
prospective bidders i.e. suppliers/ further dealing with the vendor for procurement of
Contractors from entering the tender Goods & Services including participation in future
venue and/ or submitting their tender tenders invited by BSNL for 3 years from date of issue
bid freely. of banning order.
3 Non-receipt of acceptance of APO/ AWO Forfeiture of EMD.
and SD/ PG by L-1 bidder within time
period specified in APO/ AWO.
4.1 Failure to supply and/ or Commission the i) Termination of PO/ WO.
equipment and /or execution of the work ii) Under take purchase/ work at the risk & cost
at all even in extended delivery schedules, of defaulting vendor.
if granted against PO/ WO. iii) Recover the excess charges if incurred from the
PG/ SD and outstanding bills of the defaulting
Vendor.
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4.2 Failure to supply and/ or Commission the i) Short Closure of PO/ WO to the quantity already
equipment and /or execution of the Work received by and/ or commissioned in BSNL and/ or
in full even in extended delivery in pipeline provided the same is usable and/or the
schedules, if granted against PO/ WO. Vendor promises to make it usable.
ii) Under take purchase/ work for balance quantity
at the risk & cost of defaulting vendor.
iii) Recover the excess charges if incurred from the
PG/ SD and outstanding bills of the defaulting
Vendor.
5.1 The supplied equipment does not perform i) If the material is not at all acceptable, then return
satisfactory in the field in accordance with the non-acceptable material (or its part) & recover its
the specifications mentioned in the PO/ cost, if paid, from the o/s bills/ PG/ SD.
WO/Contract.
OR ii) If the material is inducted in network & it is
not possible to return it and/ or material is
acceptable with degraded performance, the
purchaser may determine the price for degraded
equipment (Financial penalty = Price – price
determined for degraded equipment) himself and/ or
through a committee.
Undertake recovery of financial penalty from
outstanding dues of vendor including PG/ SD.
5.2 Major quality problems (as established by i) If the material is not at all acceptable, then return the
a joint team / committee of User unit(s) non-acceptable material (or its part) & recover its cost, if
and QA Circle) / performance problems paid, from the o/s bills/ PG/ SD;
and non-rectification of defects (based on OR
ii) If the material is inducted in network & it is not
reports of field units and QA circle).
possible to return it and/ or material is acceptable with
degraded performance, the purchaser may determine the
price for degraded equipment (Financial penalty = Price –
price determined for degraded equipment) himself and/
or through a committee.
Undertake recovery of financial penalty from outstanding
dues of vendor including PG/ SD;
and
iii) Withdrawal of TSEC/ IA issued by QA Circle.
6 Submission of claims to BSNL against a i) Recovery of over payment from the outstanding
contract dues of Vendor including EMD/ PG & SD etc. and by
invoking ‘Set off’ clause 21 of Section 5 Part A or by
(a) for amount already paid by BSNL . any other legal tenable manner.
ii) Banning of Business for 3 years from date of issue
(b) for Quantity in excess of that supplied of banning order or till the date of recovery of over
by Vendor to BSNL. payment in full, whichever is later.
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c) for unit rate and/ or amount higher than
that approved by BSNL for that purchase.
Note 5:-The claims may be submitted with or without collusion of BSNL Executive/ employees.
Note 6:-This penalty will be imposed irrespective of the fact that payment is disbursed by BSNL or
not.
7 Network Security/ Safety/ Privacy:- If the i) Termination of PO/ WO.
vendor tampers with the hardware, ii) Banning of business for 3 years which implies
software/ firmware or in any other way barring further dealing with the vendor for
that procurement of Goods & Services including
a) Adversely affects the normal working participation in future tenders invited by BSNL for 3
of BSNL equipment(s) and/ or any years from date of issue of banning order. iii)
other TSP through BSNL. Recovery of any loss incurred on this account from
the Vendor from its PG/ SD/ O/s bills etc.
b) Disrupts/ Sabotages functioning of the iv) Legal action will be initiated by BSNL against the
BSNL network equipments such as Vendor if required.
exchanges, BTS, BSC/ MSC, Control
equipment including IN etc.,
transmission equipments but not
limited to these elements and/ or any
other TSP through BSNL.
c) tampers with the billing related data/
invoicing/ account of the Customer/
User(s) of BSNL and/ or any other
TSP(s).
d) hacks the account of BSNL Customer for
unauthorized use i.e. to threaten
others/ spread improper news etc.
e) undertakes any action that affects/
endangers the security of India.
8 If the vendor is declared bankrupt or i) Termination/ Short Closure of the PO/ WO.
insolvent or its financial position has ii) Settle bills for the quantity received in correct
become unsound and in case of a limited quantity and quality if pending items do not affect
company, if it is wound up or it is working or use of supplied items.
liquidated. iii) No further supplies are to be accepted except
that required to make the already supplied items
work. iv) In case of
turnkey projects, If the material is commissioned and
is usable without any degradation of performance,
then settle bills for the acceptable equipment/
material (or its part).
v) In case of turnkey projects, if the material is
inducted in network & it is not possible to return it
and/ or material is acceptable with degraded
performance, the purchaser may determine the price
for degraded equipment (Financial penalty = Price –
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price determined for degraded equipment) himself
and/ or through a committee.
outstanding dues of vendor including PG/ SD.
9 In the event of the vendor, its proprietor, i) Termination/ Short Closure of the PO/ WO.
Director(s), partner(s) is / are convicted
by a Court of Law following prosecution ii) Settle bills for the material received in correct
for offences involving moral turpitude in quantity and quality if pending items do not affect
relation to the business dealings. working or use of supplied items.
iii) No further supplies are to be accepted except

that required to make the already supplied items
work.
iv) In case of turnkey projects, If the material is

commissioned and is usable without any degradation
of performance, then settle bills for the acceptable
equipment/ material (or its part).
v) In case of turnkey projects, If the material is

inducted in network & it is not possible to return it
and/ or material is acceptable with degraded
performance, the purchaser may determine the price
for degraded equipment (Financial penalty = Price –
price determined for degraded equipment) himself
and/ or through a committee.
10 If the vendor does not return/ refuses to i) Take action
outstanding to appoint
dues Arbitrator
of vendor includingtoPG/
adjudicate
SD. the
return BSNL’s dues: dispute.
a) inspite of order of Arbitrator. i) Termination of contract, if any.
ii) Banning of business for 3 years which implies
barring further dealing with the vendor for
procurement of Goods & Services including
participation in future tenders invited by BSNL from
date of issue of banning order or till the date by
which vendor clears the BSNL’s dues, whichever is
later.
iii) Take legal recourse i.e. filing recovery suite in
appropriate court.
b) inspite of Court Orders. i) Termination of contract, if any.
ii) Banning of business for 3 years which implies
barring further dealing with the vendor for
procurement of Goods & Services including
participation in future tenders invited by BSNL from
date of issue of banning order or till the date by
which vendor clears the BSNL’s dues, whichever is
later.
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11 If the Central Bureau of Investigation/ Take Action as per the directions of CBI or concerned
Independent External Monitor (IEM) / department.
Income Tax/Goods and Services Tax /
Custom Departments recommends such a
course
12 The following cases may also be
considered for Banning of business:
(a) If there is strong justification for
believing that the proprietor, manager,
MD, Director, partner, employee or
representative of the vendor/ supplier has
been guilty of malpractices such as
bribery, corruption, fraud, substitution of i) Banning of business for 3 years which implies
tenders, interpolation, misrepresentation Barring further dealing with the vendor for
with respect to the contract in question. procurement of Goods & Services including
(b) If the vendor/ supplier fails to execute participation in future tenders invited by BSNL for 3
a contract or fails to execute it years from date of issue of banning order.
satisfactorily beyond the provisions of
(c)
ParaIf4.1
the&vendor/
4.2. supplier fails to submit
required documents/ information, where
required.
(d) Any other ground which in the
opinion of BSNL is just and proper to order
for banning of business dealing with a
vendor/ supplier.
Note 7: The above penalties will be imposed provided it does not clash with the provision of the
respective tender.
Note 8:-In case of clash between these guidelines & provision of invited tender, the provision in the
respective tender shall prevail over these guidelines.
Note 9: Banning of Business dealing order shall not have any effect on the existing/ ongoing works/ AMC
/ CAMC which will continue along with settlement of Bills.
*****
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SECTION-4 Part B
SPECIAL INSTRUCTIONS TO BIDDERS

The Special Instructions to Bidders shall supplement the 'Instructions to Bidders' and in case
of any conflict with those in Section-4 Part A i.e. GENERAL INSTRUCTIONS TO BIDDERS (GIB),
the provisions herein shall prevail.
1. PRELIMINARY EVALUATION
1.1 Purchaser shall evaluate the bids to determine whether they are complete, whether any
computational errors have been made, whether required sureties have been furnished,
whether the documents have been properly signed and whether the bids are generally in
order.
1.2 If there is a discrepancy between words and figures, the amount in words shall prevail.
If the supplier does not accept the correction of the errors, its bid shall be rejected.
1.3 Prior to the detailed evaluation pursuant to clause 2, the Purchaser will determine the
substantial responsiveness of each bid to the Bid Document. For purposes of these clauses, a
substantially responsive bid is one which confirms to all the terms and conditions of the Bid
Documents without material deviations. The purchaser's determination of bid's
responsiveness shall be based on the contents of the bid itself without recourse to extrinsic
evidence.
1.4 A bid, determined as substantially non-responsive will be rejected by the purchaser and
shall not subsequent to the bid opening be made responsive by the bidder by correction of the
non-conformity.
1.5 The Purchaser may waive any minor infirmity or non-conformity or irregularity in a bid
which doesn't constitute a material deviation, provided such waiver doesn't prejudice or affect
the relative ranking of any bidder. If required, in such cases, the bidder may be asked to submit
necessary clarification & supporting authenticated documents during evaluation.
2. EVALUATION AND COMPARISON OF SUBSTANTIALLY RESPONSIVE BIDS
2.1 The Purchaser shall evaluate in detail and compare the bids previously determined to be
substantially responsive pursuant to clause 1.
2.2 The financial proposals of only those Bidders, whose techno-commercial proposals have
been determined as substantively responsive, shall be opened.
2.3 Financial evaluation shall be done for all the works together, as a package.
2.4 The financial bid shall be evaluated as lowest package cost quoted by the Bidder. After
evaluation, BSNL shall prepare a list of bidders, arranged in increasing order of the quoted
package rate starting from the lowest (i.e. L1, L2, L3 and so on) separately for the purpose of
awarding work.
3. FINANCIAL PROPOSAL
The Firm shall submit the financial bid as per format in Section 9-Part B.
3.1 The Financial offer should be strictly in the format as at Section 9 (B) and any variation
may render the offer invalid.
3.2 Bidder may quote for all category of Works or for any combinations. The price quoted
for items at Sl. No. 1, 2, 4 & 7 of the Price Schedule (BOQ) shall be for “per BTS site per Month”,
for S. No. 5 & 6 of the Price Schedule (BOQ) shall be for “per DG Set”, while for item at Sl. No.
3 i.e. Rigger activities shall be for “per Unit” of work as defined in S.O.R at Section-3 Part-B.
3.3 The prices quoted should be limited to 2 decimal points only. Any figure after 2 decimal
points shall be ignored for all purpose.
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3.4 In case of variation between rate mentioned in figures & words, the amount in words shall
prevail.
4. FORMATION OF RINGS FOR QUOTING CARTEL RATE :
4.1 Equality of Net cost (Composite price excluding duties & taxes CENVATable) at any
rank, whether evaluated on individual item-wise or package value basis, as the case
may be, shall be sufficient ground to declare such bidders as Cartel.”
4.2 If one or more groups of bidders are found to have formed rings for bidding Cartel Rates
intended to restrict competition and to boost up rates of EOI items to the detriment of the
BSNL, the Purchaser reserves the right to ignore their offers. If the offers are taken into
consideration for some reasons and other, group or groups forming the cartel shall be treated
as one offer and quantity distribution shall be made accordingly.
4.3 Deleted
4.4 Whenever evaluation and the ranking of the bids are made on package value (i.e. unit
price of each item X quantity / weight then total of all the prices of all items) basis, action as
contained in Clause 3(i) & (ii) above as deemed fit shall be taken if the package value is same.
4.5 In case any bidder(s) at same stage of ranking (Cartel) do not accept the approved
rate or quantity allotted to them, then such left out quantity shall be set aside afresh
and shall be distributed among the recommended eligible bidder(s) again as per the
distribution table.
5 DISTRIBUTION OF QUANTITY:
(i) The Purchaser intends to limit the number of technically and commercially responsive 01
(ONE) bidder. The distribution of the quantity shall be as given in Table 1 below.
Table 1(A) (Without provisions for MSE Units)
No. of Bidders to be Quantity allotted to the respective bidder(Col. 2)
approved (Col. 1) L1 L2 L3 L4 L5 and so on
One bidder 100% Nil Nil Nil Nil
6. RANKING: Ranking & Evaluation of the offers will be made on Package value basis
for the entire Zone/BA as per the below given evaluation matrix.
Evaluation matrix:
S. No. Description of work Quantity (as per Unit Rate (as per Multiplication factor Amount calculated
column no.3 of Column.14 of BOQ) (Time Period) for 1 ½ years.
BOQ) in Rs (as per (as per
Column.15 of Column.17 of
BOQ) BOQ).In Rs.
1 2 3 4 5 6=3x4x5
1 BTS Site maintenance (Mobile aaaa 18 months mmmm
Infrastructure + Access Equipment
maintenance)
2 Diesel Filling bbbb 18 months nnnn
3 Specialised works (Rigger activities) cccc 18 months pppp
4 L1 maintenance of base station dddd 1 rrrrr
equipment (BTS)
5 Comprehensive maintenance of DG eeee 18 months ssss
[15 KVA]
6 Comprehensive maintenance of DG ffff 18 months tttt
[10 KVA and less]
18 months
7 Civil & Electrical Site maintenance gggg uuuu
Total Amount (in Rs.) ZZZZ
The total amount quoted for each item shall be added up and L1 determined from the
Total amount for the BA.
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7. Paying authority shall be the C.A.O./A.O. of the work order issuing BA/SSA and
details shall be indicated in WO.
8. (i) EOI shall be processed & AWO shall be issued by CPC unit of MH Circle.
(ii) The Purchase Order/ Work Order on successful submission of PBG to CPC, shall be
issued by AGM of concerned Work Order issuing unit of Zone/SSA.
(iii) The Agreement to be executed between Contractor & BSNL shall be conveyed along
with AWO based on terms and conditions of the EOI.
9. In case of any change in constitution of firm / company or transfer of ownership, during

the contract period, written approval of tendering authority shall be obtained by submitting
the necessary documents, with undertaking that the changed entity shall continue to perform
the contractual obligations of the supplier under this contract.
10. In case of unreasonableness of the quoted rates, due to exceptional circumstances as

stipulated in para (i) of CVC Circular No. 4/3/07 dated 3/3/2007, the tendering authority may
negotiate with L1 bidder(s). As a result of negotiation, if the PNC (Price Negotiation Committee)
recommends either
(a) Rates after negotiation are reasonable & the recommendations of PNC are accepted by the
Tender Accepting Authority;
OR
(b) The rates after negotiation are unreasonable & the recommendation of PNC is accepted by
the Tender Accepting Authority.
Based on either of the above recommendations of the PNC and its acceptance by the Tender
Accepting Authority, the quantity to be ordered may be determined as full quantity for (a) or
bare minimum quantity for (b) above. In case of latter, it is up to the Tender Accepting Authority
to decide whether a bare minimum quantity is to be procured or not procured at all, depending
on the exigency of the case. The quantity whether full or bare minimum as decided by the tender
accepting / approving authority shall be distributed among L1, L2, L3, etc. bidders including
MSEs, as per tender conditions / provisions.
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Section- 4 Part C
E-tendering Instructions to Bidders
Note :-The instructions given below are with respect to NIC’s e-tender portal and for e-
tenders invited by CGM, MHTC, BSNL, Mumbai only.
General
These Special Instructions (for e-Tendering) supplement ‘Instruction to Bidders’, as enclosed in Sec
4 Part A of the Tender Documents. Submission of Bids only through online process is mandatory
for this Tender.
For conducting electronic tendering, BSNL Maharashtra Circle has decided to use the portal
http://www.eprocure.gov.in through Central Public Procurement Portal (CPPP) of NIC, (Govt. of
India)
New Delhi.
1. Tender Bidding Methodology:
Sealed Bid System : ‘Single Stage’ Using Two Envelopes’

The Techno-commercial & Financial bids shall be submitted online by the bidder at the same
time.
2. Broad outline of activities from Bidders prospective:
1. Procure a Digital Signing Certificate (DSC).

2. Register on Electronic Tendering System® (CPPP).
3. Create Users and assign roles on the CPPP.
4. View Notice Inviting Tender (NIT) on the CPPP.
5. Download Official Copy of Tender Documents from the CPPP.
6. Clarification to Tender Documents on CPPP
 Query to BSNL (Optional)
 View response to queries posted by BSNL, as addenda.
7. Bid-Submission on CPPP
8. Attend Online Tender Opening Event (TOE) of Techno-commercial Part
9 View Post-TOE Clarification posted by BSNL on CPPP (Optional). Respond to BSNL’s Post-
TOE queries
10 Attend Online Tender Opening Event (TOE) of Financial-Part (Only for Technical Responsive
Bidders).
3. For participating in this tender online, the following instructions are to be read carefully.
These instructions are supplemented with more detailed guidelines on the relevant screens
of the CPPP.
a. Digital Certificates
For integrity of data and authenticity/ non-repudiation of electronic records, and to be complaint
with IT Act 2000, it is necessary for each user to have a Digital Certificate (DC). also referred to as
Digital Signature Certificate (DSC), of Class 2 or above, issued by a Certifying Authority (CA)
licensed by Controller of Certifying Authorities (CCA) [refer http://www.cca.gov.in].
b. Registration :
To use the Electronic Tender portal (https://www.eprocure.gov.in) , vendors needs to register on
the portal. Registration of each organization is to be done by one of its senior persons who will be
the main person coordinating for the e-tendering activities. For further details, use the Electronic
Tender portal www.eprocure.gov.in, The vendor should visit the home page of the portal
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www.eprocure.gov.in and go to the eprocure link then select Bidders Manual KIT. On
successful submission of Registration details . Please contact NIC Helpdesk as given below, to
get your registration accepted/activated.
c. For registration of MSME on CPPP Portal: “MSME” bidders shall have to produce proof of
registration on CPPP with UAN number. For this, provision exists in the CPPP tender website
“eprocure.gov.in”, which provides for declaration of the MSME registration number by MSME bidders,
which is linked internally to the MSME website for verification of the same, during the bidder
registration process itself. Against the “Privileges” tab, select ‘MSME’ and input the UAN (Universal
Aadhar Number) allotted to Vendor/bidder in the MSME certificate alongwith other requested details,
and have it “verified” immediately online. After successful login into the CPP portal
(https://eprocure.gov.in/eprocure/app)-Goto  My Account- Privileges - MSME In MSME
Registration details, bidders are required to provide Udyog Aadhar Number and Aadhar/Mobile
number as registered with MSME & verify before uploading of the tender documents.
IMPORTANT:- Please note that older MSME Bidders who have already registered earlier on
“eprocure.gov.in” website will also have to update their ‘Profile’ and include the MSME
registration number (UAN- Universal Aadhar Number) allotted to them in the MSME
certificate alongwith other requested details, and have it “verified” immediately online.
NIC HELPDESK
Telephone No. (Toll Free) 1800 233 7315
E-Mail I.D. cppp-nic@nic.in
(Please mark cc to support-nic@ncode.in)
BSNL CONTACT DETAILS.
BSNL`s Contact Person-1 Shri S. Krishnan. AGM(CPC)
Telephone No. 9423986186
(between 10:00 hrs. to 17.30 Hrs. on working
days.)
E-Mail I.D. agmmmmh@bsnl.co.in
agmcpc.mhtc@gmail.com
BSNL`s Contact Person-2 Shri P L Gajare A.D(CPC)
Telephone No. 9403012000
(between 10:00 hrs. to 17.30 Hrs. on working
days.)
E-Mail I.D. agmmmmh@bsnl.co.in /
agmcpcmhtc@gmail.com
4. Method for submission of bid documents:-

The bid-submission shall be online on CPPP, however some documents mentioned below in
clause 4.2 are to be submitted physically offline as given below:
4.1 Online submission: (as per Clause-2 & 10 of Section-4 Part(A) :
Contents of 1st Electronic Contents of 2nd Electronic Envelops

Envelops
The documents listed in Original Price Schedule (BOQ) as per Section-9 Part B
Clause 10.1 of Section-4 (Download Price Schedule (BOQ) in XLS format, duly fill in
Part-A the required details & upload)
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Note:- (i) If some document is not applicable for the bidder then he has to upload scanned copy of
paper mentioning “The document < Name> called vide clause is not applicable on us”.
ii) If document asked for contains more than one page then all those pages may be uploaded
in one PDF format file.
a. Please take care to scan documents that total size of documents to be uploaded remains minimum.
If required, documents may be scanned at lower resolutions say at 150 dpi. However it shall be
sole responsibility of bidder that the uploaded documents remain legible.
b. Utmost care may be taken to name the files / documents to be uploaded on CPPP. These should
be no special character or space in the name of file. Only underscores are allowed. The illustrative
examples are given below:-
File Name Allowed or not allowed in CPPP Reason for allowed / not allowed
QA Certificate Not allowed Space in between words /characters not
allowed
QACertificate(I) Not allowed Special characters not allowed.
QA_Certificate Allowed Under Score allowed between words
/characters.
QACertificate Allowed Upper & Lower case allowed
c. It is advised that all the documents to be submitted as per Clause 2 & 10 of Section-4 Part (A)
of bid document are kept scanned or converted to PDF format in a separate folder on your
computer before starting on-line submission.
d. The names and total size of each document ( Preferable below 50 MB) may be checked before
uploading
4.2 Offline submission:
The bidder shall submit the following documents offline to : AGM (CPC –I), O/o the Chief General
Manager, Maharashtra Telecom Circle, 1st Floor, D wing, BSNL Admin Building, Juhu Tara
Road, Santacruz (W), Mumbai-400054. on or before the date & time of submission of bids
specified in NIT, in a Sealed Envelope. The envelope shall bear (the tender name), the tender
number and the words ‘DO NOT OPEN BEFORE’ (due date & time).
The following documents are mandatorily to be submitted Online as well as Offline -
1. EMD-Bid Security (Original copy) ( As per proforma given at 7(A) of Section-7, if
applicable) .
2. DD/ Bankers cheque - drawn in favour of “AO(F&A),BSNL MH Telecom Circle, Mumbai-

400054”, against payment of tender fee, if applicable.
2. Power of attorney (in original) in accordance with clause 14.3 of Section-4 Part (A) (Original
ink signed copy). (As per proforma given at 7(f) of Section-7) .
3. Power of attorney (in original) for DSC Holder (if DSC holder is different from the tender
document’s authorised signatory)
4. Attested copy of valid MSME certificate with UAN No. (if applicable)
5. Solvency Certificate (in original, wherever applicable) from the bidder’s Bankers, as per
Clause no. 4.2 (b) of Section-1 Part-A.
Note: The Bidder has to upload the Scanned copy of all above said documents during Online Bid
submission also.
5. Special Note on Security of Bids :
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Security related functionality has been rigorously implemented in CPPP in a multi-dimensional
manner. Starting with 'Acceptance of Registration by the Service Provider', provision for security
has been made at various stages in Electronic Tender’s software.
6. Online Tender Opening Event (TOE)

CPPP offers a unique facility for ‘Online Tender Opening Event (TOE)’. Tender Opening Officers
as well as authorized representatives of bidders can attend the Online Tender Opening Event
(TOE) .
Every legal requirement for a transparent and secure ‘ Online Tender Opening Event (TOE)’ has
been implemented on CPPP.
(i) The bids will be opened in 2 stages i.e. (i) Techno-commercial bid & (ii) Financial bid. The
techno-commercial bid shall be opened on the date of tender opening given in DNIT. The
financial bid will not be opened on the date of opening of techno-commercial bids.
 As soon as a Bid is decrypted by the TOC, the documents will be opened from the Techno-
commercial bid envelop one by one and the same report of TOC will be uploaded on e-
tender portal .
 Thereafter the TEC will evaluate Techno-commercial bids and the report of TEC will be
approved by competent authority and the same report of TEC will be uploaded on e-tender
portal of techno-commercially complaint bidders for information of financial bid opening.
 The financial bids of those bidders who are approved to be techno-commercially compliant
by the competent authority will be opened by TOC in front of techno-commercially eligible
bidders/ authorized representatives.
(ii) The following information shall be read out at the time of Techno-commercial bid opening:-
a) Name of the Bidder
b) Name of the item
c) EMD amount & validity and acceptability
d) Information in respect of eligibility of the bidder
e) Details of bid modification / withdrawal, if applicable
(iii) The following information shall be read out at the time of Financial bid opening:-
f) Name of the Bidder
g) Name of the item
h) Quantities / prices quoted in the bid
i) Discount if offered
j) Taxes & levies
7. PRICE SCHEDULE / BOQ (Bill of Quantity) :

Utmost care may kindly be taken to upload Price Schedule/ BOQ in xls format(Section-9 Part B).
Any change in the format of Price Schedule / BOQ file shall render it unfit for bidding. Following
steps may be followed:-
1. Download price schedule / BOQ in XLS format and price schedule.
2. Fill rates in down loaded price schedule / BOQ as specified in XLS format only in white back
ground cells. Don’t fill in grey back ground cells.
3. BOQ file is password protected XLS file. Don’t unprotect the file. Price has to be filled in the same
file and the same has to be uploaded.
4. Save filled copy of downloaded price schedule / BOQ file in your computer and remember its
name & location for uploading correct file (duly filled in) when required.
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8. OTHER INSTRUCTIONS:-
For further instructions, the vendor should visit the home-page of the portal www.eprocure.gov.in,
and go to the Bidders Manual Kit. The compatible support software (PDF Converter, Java, etc) for
online bid submission may be downloaded from CPP Portal.
Important Note: It is strongly recommended that all authorized users of Contractor organizations
should thoroughly peruse the information provided under the relevant links of e-procurement portal
(CPPP) and take appropriate action. This will prevent hiccups, and minimize teething problems during
the use of CPPP.
The following ‘ FOUR KEY INSTRUCTIONS for BIDDERS’ must be assiduously adhered to:-
1. Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first tender
submission deadline on CPPP.
2. Register your organization on CPPP well in advance of your first tender submission deadline on
CPPP.
3. Get your organization’s concerned executives trained on CPPP using online training module well
in advance of your tender submission deadline on CPPP.
4. Submit your bids well in advance of tender submission deadline on CPPP as there could be last
minute problems due to internet timeout, breakdown, etc.
While the first three instructions mentioned above are especially relevant to first-time users of
CPPP, the fourth instruction is relevant at all times.
(BSNL shall not be responsible any problem arising out of internet connectivity issues).
9. Minimum Requirements at Bidders end -

• Computer System with good configuration (Min P IV, 1 GB RAM, Windows XP)
• Broadband connectivity
• Microsoft Internet Explorer 6.0 or above
• Digital Certificate(s) for users.
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SECTION-5 Part A
GENERAL (COMMERCIAL) CONDITIONS OF CONTRACT
1. APPLICATION
The general condition shall apply in contracts made by the purchaser for the procurement of
goods.
2. STANDARDS
The goods supplied under this contract shall conform to the standards prescribed in the
Technical Specifications mentioned in section -3.
3. PATENT RIGHTS
The supplier shall indemnify the purchaser against all third-party claims of infringement of
patent, trademark or industrial design rights arising from use of the goods or any part thereof
in Indian Telecom Network.
4. PERFORMANCE SECURITY (Refer clause- 9 of Section-5 Part-B)
5. DELETED
6. DELETED
7. DELETED
8. DELETED
9. DELETED
10. DELETED
11. Payment Terms (Refer clause- 7 of Section-5 Part-B)
12. Not applicable
13. CHANGES IN PURCHASE ORDERS / WORK ORDERS :
13.1 The purchaser may, at any time, by a written order given to a supplier, make changes
within the general scope of the contract in any one or more of the following:
(a) drawings, designs or specifications, where Goods to be supplied under the contract are to
be specifically manufactured for the Purchaser;
(b) the method of transportation or packing;
(c) the place of delivery; or
(d) The services to be provided by the supplier.
13.2 If any such change causes an increase or decrease in the cost of, or the time required for
the execution of the contract an equitable adjustment shall be made in the contract price or
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delivery schedule, or both, and the contract shall accordingly be amended. Any proposal by the
supplier for adjustment under this clause must be made within thirty days from the date of the
receipt of the change in order.
14. Not applicable
15. DELETED
16. DELETED
17. FORCE MAJEURE
17.1 If, at any time, during the continuance of this contract, the performance in whole or in
part by either party of any obligation under this contract is prevented or delayed by reasons of
any war or hostility, acts of the public enemy, civil commotion, sabotage, fires, floods,
explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God
(hereinafter referred to as events) provided notice of happenings of any such eventuality is

given by either party to the other within 21 days from the date of occurrence thereof, neither
party shall by reason of such event be entitled to terminate this contract nor shall either party
have any claim for damages against other in respect of such non-performance or delay in
performance, and deliveries under the contract shall be resumed as soon as practicable after
such an event come to an end or cease to exist, and the decision of the Purchaser as to whether
the deliveries have been so resumed or not shall be final and conclusive. Further that if the
performance in whole or part of any obligation under this contract is prevented or delayed by
reasons of any such event for a period exceeding 60 days, either party may, at its option,
terminate the contract.
17.2 Provided, also that if the contract is terminated under this clause, the Purchaser shall be
at liberty to take over from the Supplier at a price to be fixed by the purchaser, which shall be
final, all unused, undamaged and acceptable materials, bought out components and stores in
course of manufacture which may be in possession of the Supplier at the time of such
termination or such portion thereof as the purchaser may deem fit, except such materials,
bought out components and stores as the Supplier may with the concurrence of the purchaser
elect to retain.
18. ACTION BY PURCHASER AGAINST BIDDER(S)/ VENDOR(S) IN CASE OF DEFAULT.
18.1 In case of default by Bidder(s)/ Vendor(s) such as
(a) Failure to deliver and/ or commission any or all of the goods within the time period(s)
specified in the contract, or any extension thereof granted by the purchaser.
(b) Failure to perform any other obligation(s) under the Contract; and
(c) Equipment does not perform satisfactory in the field in accordance with the
specifications;
(d) Or any other default whose complete list is enclosed in Appendix-1 of Section-4,
Part-A;
Purchaser will take action as specified in Appendix-1 of Section-4, Part-A.

19. ( DELETED ).
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20. ARBITRATION
I. ARBITRATION (Applicable in case of supply orders/Contracts with Firms, other
than Public Sector Enterprise) (Not applicable in cases valuing less than Rs. 5
lakhs)
Except as otherwise provided elsewhere in the contract, if any dispute, difference, question or
disagreement arises between the parties hereto or their respective representatives or assignees, in
connection with construction, meaning, operation, effect, interpretation of the contract or breach
thereof which parties unable to settle mutually, the same shall be referred to Arbitration as provided
hereunder.
(1) A party wishing to commence arbitration proceeding shall revoke Arbitration Clause by giving 60
days’ notice to the designated officer of the other party. The notice invoking arbitration shall
specify all the points of disputes with details of the amount claimed to be referred to arbitration at
the time of invocation of arbitration and not thereafter. If the claim is in foreign currency, the
claimant shall indicate its value in Indian Rupee for the purpose of constitution of the arbitral
tribunal.
(2) The number of the arbitrators and the appointing authority will be as under:
Claim Amount (excluding Number of arbitrator Appointing Authority

claim for counter claim, if
any)
Above Rs. 5 lakhs to Rs. 5 Sole Arbitrator to be BSNL
crores appointed from a panel of (Note: BSNL will forward a list
arbitrators of BSNL. containing names of three
empanelled arbitrators to the other
party for selecting one from the list
who will be appointed as sole
arbitrator by BSNL)
Above Rs. 5 crores 3 Arbitrators One arbitrator by each party and 3rd
arbitrator, who shall be the
presiding arbitrator, be the two
arbitrators. BSNL will appoint its
arbitrator from its panel.
(3) Neither party shall appoint its serving employee as arbitrator.

(4) If any of the Arbitrators so appointed dies, resigns, becomes incapacitated or withdraws for any
reason from the proceedings, it shall be lawful for the concerned party/arbitrators to appoint
another person in his place in the same manner as aforesaid. Such person shall proceed with the
reference from the stage where his predecessor had left it both parties consent for the same;
otherwise, he shall proceed de novo.
(5) Parties agree that neither party shall be entitled for any pre-reference or pendente lite interest on
its claims. Parties agree that any claim for such interest made by any party shall be void.
(6) Unless otherwise decided by the parties,, Fast Track procedure as prescribed in Section 29 B of the
Arbitration Conciliation Act, 1996 for resolution of all disputes shall be followed, where the claim
amount is upto Rs. 5 crores.
(29B. Fast track procedure – (1) Notwithstanding anything contained in this Act, the parties to an
arbitration agreement, may, at any stage either before or at the time of appointment of the arbitral
tribunal, agree in writing to have their dispute resolved by fast track procedure specified in sub-
section (3).
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(2) The parties to the arbitration agreement, while agreeing for resolution of dispute by fast track
procedure, may agree that the arbitral tribunal shall consist of a sole arbitrator who shall be chosen
by the parties.
(3) The arbitral tribunal shall follow the following procedure while conducting arbitration
proceedings under sub-section (1):-
(a) The arbitral tribunal shall decide the dispute on the basis of written pleadings,
Documents and submissions filed by the parties without oral hearing;
(b) The arbitral tribunal shall have power to call for any further information
Or clarification from the parties in addition to the pleadings and documents filed by
them;
(c) An oral hearing may be held only, if, all the parties make a request or if the
Arbitral Tribunal considers it necessary to have oral hearing for clarifying
certain issues;
(d) The arbitral tribunal may dispense with any technical formalities, if an oral
Hearing is held, and adopt such procedure as deemed appropriate for
expeditious disposal of the case.
(4) The award under this section shall be made within a period of six months from the date the arbitral
tribunal enters upon the reference.
(5) If the award is not made within the period specified in sub-section (4), the provisions of sub-Sections
(3) to (9) of Section 29A shall apply to the proceedings.
(6 The fees payable to the arbitrator and the manner of payment of the fees shall be such as may be agreed
between the arbitrator and the parties.)
7. The arbitral tribunal shall make and publish the award within time stipulated as under:
Amount of Claims and Counter Claims Period for making and publishing of the award
(counted from the date the arbitral tribunal
enters upon the reference)
Upto Rs. 5 crores Within 6 months (Fast Track procedure)
Above Rs. 5 crores Within 12 months
However, the above time limit can be extended by the Arbitrator for reasons to be recorded in writing
with the consent of parties and in terms of provisions of the Act.
8. In case of arbitral tribunal of 3 arbitrators, each party shall be responsible to make arrangements for
the travel and stay, etc. of the arbitrator appointed by it. Claimant shall also be responsible for making
arrangements for travel/stay arrangements for the Presiding Arbitrator and the expenses incurred shall
be shared equally by the parties.
In case of sole arbitrator, BSNL shall make all necessary arrangements for his travel/stay and the
expenses incurred shall be shared equally by the parties.
9. The Arbitration proceeding shall be held at New Delhi or Circle or SSA Headquarter (as the case may
be).
10. Subject to the aforesaid conditions, provisions of the Arbitration and Conciliation Act, 1996 and any
statutory modifications or re-enactment thereof shall apply to the arbitration proceedings under this
clause.
II. In the event of any dispute or difference relating to the interpretation and application of the provisions
of the contracts, such dispute or difference shall be referred by either party for Arbitration to the sole
Arbitrator in the Department of Public Enterprises to be nominated by the Secretary to the Government
of India in-charge of the Department of Public Enterprises. The Arbitration and Conciliation Act, 1996
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shall not be applicable to arbitration under this clause. The award of the Arbitrator shall be binding upon
the parties to the dispute, provided, however, any party aggrieved by such award may make a further
reference for setting aside or revision of the award to the Law Secretary, Department of Legal Affairs,
Ministry of Law & Justice, Government of India. Upon such reference the dispute shall be decided by the
Law Secretary, whose decision shall bind the Parties finally and conclusively. The Parties to the dispute
will share equally the cost of arbitration as intimated by the Arbitrator.
Further, with regard to already signed/existing contracts, existing Arbitration clause for sole arbitrator
can be invoked in case the parties waive, subsequent to disputes having arisen between them, the
applicability of sub-section (5) of section 12 by an express agreement in writing.
III. APPLICABLE LAW AND JURISDICTION
a. The supply order for Goods ‘or’ Services, including all matters connected with this supply order
shall be governed by the Indian law both substantive and procedural, for the time being in force
and shall be subject to the exclusive jurisdiction of Indian Court at the place from where the
Purchase Order has been placed.
b. Foreign companies, operating in India or entering into Joint Ventures in India, shall have to obey
the law of land and there shall be no compromise or excuse for the ignorance of the Indian legal
system in any way.
21. SET OFF
1. Any sum of money due and payable to the supplier (including security deposit refundable to
him) under this contract may be appropriated by the purchaser or the BSNL or any other
person(s) contracting through the BSNL and set off the same against any claim of the Purchaser
or BSNL or such other person or person(s) for payment of a sum of money arising out of this
contract or under any other contract made by the supplier with the Purchaser or BSNL or such
other person(s) contracting through the BSNL.
In case of set off of the security deposit against any claim of the purchaser or BSNL or such other
person or person(s) for payment of a sum of money arising out of this contract or under any
other contract made by the supplier with the Purchaser or BSNL or such other person(s)
contracting through the BSNL,the GST on such set off will be borne by the supplier.
GST would not be liable on security deposit. But if supplier set off the security deposit against
any claim of the purchaser or BSNL or such other person or person(s) for payment of a sum of
money arising out of this contract or under any other contract made by the supplier with the
Purchaser or BSNL or such other person(s) contracting through the BSNL, then GST would be
levied.
2. It is agreed in case of set off the security deposit against any claim of the purchaser or BSNL
or such other person or person(s) for payment of a sum of money arising out of this contract or
under any other contract made by the supplier with the Purchaser or BSNL or such other
person(s) contracting through the BSNL, the GST on such set off will be borne by the supplier.
22. DELETED
23. DELETED
24. Not applicable.
25. Indemnity:
(A) It is the responsibility of the supplier to ensure that outward supply return (GSTR-1)is filed
correctly and to declare correct information on the Invoice and GST portal.
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In case of mismatch because of vendor’s fault prompt amendments must be made by the supplier
else supplier shall be required to indemnify BSNL of the loss of credit due to mis-match and BSNL
shall recover the said amount from vendor. The compliance to be adhered by supplier includes
(but is not limited to) the following:
(i) Uploading appropriate invoice details on the GSTN ( Goods and Service Tax Network) with in
the stipulated time.
(ii) Issuing GST compliant invoice/ CN/DN. PO issued by BSNL should be referred by supplier for
capturing information on the invoice.
(iii))Acceptance of changes made by BSNL on GSTN on account of non-upload or incorrect upload

details on GSTN. Such changes w .r.t the mis-match are required to be accepted by supplier within
the time limit prescribed under the GST law. lt must be noted that in case supplier does not accept
such changes within the time limit prescribed under GST law, the loss of input tax credit( if any)
would be recovered from the supplier.
BSNL reserves the right to be indemnified for the credit loss and recover the said amount
from the supplier in case BSNL is unable to claim the input tax credit for any non-compliance or
default or due to lack of diligence on the part of the supplier. Further in case any error because of
which no credit is received then such equivalent amount is not liable to be paid by BSNL .Where,
however the amount has already been paid by BSNL the same is liable to be recoverable or
adjustable against subsequent payments.
(B) It is hereby agreed between both the parties that in case any GST and /or cess liability, interest,
penalties or any other tax / duty / amount/charge liability /professional costs related to litigation
becomes payable by BSNL or input tax credit is denied to BSNL due to failure of the supplier to
comply with the relevant laws / regulations applicable in India or overseas. Supplier undertakes
to indemnify BSNL for an amount equal to amount payable by BSNL and the same shall be
recovered by BSNL.
26. Tax Indemnity Clause: BSNL has the right to recover Input Tax Credit loss suffered by it due to
any mis-declaration on invoice by the supplier.
27.COURT JURISDICTION
27.1 Any dispute arising out of the EOI/ bid document/ evaluation of bids/ issue of APO /
AWO shall be subject to the jurisdiction of the competent court at the place from where the NNI
EOI/ EOI has been issued.
27.2 Where a contractor has not agreed to arbitration, the dispute/ claims arising out of the
Contract/ PO / WO entered with him shall be subject to the jurisdiction of the competent Court
at the place from where Contract/ PO has been issued. Accordingly, a stipulation shall be made
in the contract as under.
“This Contract/ PO / WO is subject to jurisdiction of Court at Mumbai only”.
Note:- Mandatory Licensing requirements with regards to security related concerns issued by the
Government of India from time-to-time shall be strictly followed and appropriate clauses shall be
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added in all bid documents. Necessary guidelines in this regard shall be issued separately.
28. Address & Telephone No. of CGM. MH TELECOM & Vigilance officer
of MH Circle for communication or dispute/vigilance matter if any.
1. CGM, MHTC, Mumbai- Telephone no. 022-26616999

6th floor, “A” Wing, Administrative Building, Juhu Road, Santacruz (W), Mumbai-54
2. GM (Vigilance), Telephone no. 022-26616715

O/O CGM, MHTC, 6th floor, “A” Wing, Administrative Building, Juhu
Road, Santacruz (W), Mumbai-54
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SECTION –5 Part B
SPECIAL (COMMERCIAL) CONDITIONS OF CONTRACT (SCC)
The Special (Commercial) Conditions of Contract (SCC)shall supplement General (Commercial)

Conditions of Contract (GCC)) as contained in Section 5 Part A and wherever there is a conflict,
the provisions herein shall prevail over those in Section 5 Part A i.e. General (Commercial)
Conditions of Contract (GCC).
1. General Requirements to be followed for the execution of works:
1. The quantum of work for every half year will be assessed by BSNL and intimated to Bidder in
advance.
2. The riggers deployed shall be expert in tower related works as per norms/standard of BSNL
which will be decided by Officer In-charge of BSNL’s mobile Unit. If it is observed by BSNL that
required expertise & skill is not available with the deployed resource/resources and is
communicated in writing to the supplier, the resources shall be changed within 7 days.
3. Safety belts & other safety tools/equipment must be provided to the riggers by service provider.
4. BSNL will provide the tools and testers that are available with them [details given as appendix
to this tender] including site master and VSWR meters. Their safe and correct operation will be
the responsibility of the bidder. service provider must provide any extra ‘site master’ etc that are
required.
5. service provider shall provide blower and other cleaning material for cleaning site equipment.
6. Bidder has to provide related testing equipments to discharge the functions listed in tender. also
other tools and testers related to above works like rope, pulley, spanner etc. shall be provided
by service provider.
7. Supplied material must follow the norms & standard of telecom, supply material only after
approval of competent authority and when not available in store and emergency condition.
8. The service provider shall hold required licenses and permits for the job under the contract labour
(R&A) act 1970 and contract labour (Regulation & Abolition) central rules 1971, before
commencement of the work and continue to have a valid license until completion of work. Any
other statutory laws under state and central governments applicable from time to time shall be
strictly complied with.
9. All necessary tools & testers are to be arranged by service provider.
2. OTHER CONDITIONS:
1. Bidder shall be responsible to have their own teams to perform the day-to-day works as per this
contract. The resources deployed by the service provider for manual assistance to
subdivisions shall be appropriately skilled. The teams deployed have required mobility &
communication facilities with two-wheeler and a mobile connection with dual SIM , of BSNL and
another provider. They shall visit the Site as per schedule to carry out the activities listed in
above clauses. They should also attend to the works on call basis 24x7 whenever there is such
requirement, at any time..
2. This contract is valid for a period of TWO years. However BSNL reserves the right to extend the
duration of CONTRACT for further One Year or till the finalization of the new tender (whichever
is earlier), at the same rate and terms & conditions.
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3. BSNL also reserves the right to terminate this agreement at any time, by giving an advance
notice of one month.
4. The exact address details of all the site locations will be given while signing the contract.
5. BSNL reserves the right to vary the quantity as per relevant tender clauses.
6. BSNL reserves the right to change the BTS locations under the contract, with 7 days’ notice.
The bidder has to continue the support as per this contract in the changed locations.
7. Bidder shall deploy a sufficient number of resources to support the services as per this contract.
Resources shall be placed in such a way that they are able to carry out the day to day activities
as mentioned in relevant clauses of this section and also to ensure compliance to performance
indicators given.
S.N Description of Cluster Max Sites (Cluster size) that can be

allotted per cluster
01 Sites Classified as Hard stations where Sites are

Geographically spread apart (more than 15 km from
8
nearby site) or hill stations.
02 sites in Rural Sites other than the classified Hard stations

12
03 sites in Urban (Municipal/Corporation) areas 20
Further, the service provider is allowed to optimally deploy the skilled resources for cluster
maintenance subject to the condition that the overall average in SSA does not exceed 12
sites/technical resource.
Similarly, the number of resources deployed for L1 mtce of BTS/Node-B/eNB eqpt

maintenance shall be minimum one per 150 sites on an average in every SSA.
8. During the agreement period bidder shall assign cluster coordinator for every 5-8 clusters and a
Support Manager in the SSA, who shall act as a single point of contact in the SSA/BA respectively for
BSNL for handling any service related issues under the agreement. The details of Cluster Coordinator
and personnel deployed may be furnished at the time of signing the service contract with BSNL .
9. Bidder shall ensure that the persons utilized are competent, responsible, reliable and are
capable of meeting the service obligations as per the contract. If the performance of any person
is found to be unsatisfactory, such persons should be replaced within 14 days of notice. If the
total number of notices necessitated on unsatisfactory performance during the contract period
exceeds 5, then the competent authority of BSNL will be entitled to consider termination of the
contract.
10. The bidder shall provide proper identity card with photo to the persons utilized/
subcontractors. They shall also carry their Adhaar identity.
11. The bidder shall support/coordinate with other agencies working at the BTS sites, (which)
who are authorized by the BSNL.
12. No staff deployed directly or indirectly by the service provider for the CONTRACT service would
have any claim in any way for getting future employment in BSNL.
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13. The bidder shall coordinate with OMCR and field level BSNL officers (Mobile) to schedule and
monitor the Diesel filling and BTS Upkeep activity. Arrangement to collect “Low fuel Alarms‟ from OMCR
is to be done by the bidder. Responsibility to communicate the centrally collected information from
OMCR alarms or by SMS/calls/email, to the concerned field persons is with the service provider.
14. The bidder should provide the contact details of all the persons/agencies marked for Diesel filling
activity and BTS Maintenance works to the concerned BSS officers. In case of any change of persons,
it should be with advance intimation to the concerned BSNL officers with the changes in contact details,
if any.
15. The Bidder will also maintain the logbook at each site (to be kept with BSNL) where in the Daily
routine visits/ checks, activities done as part of BTS Upkeep, Diesel filling and DG run details are to be
entered on a daily basis. The same shall be countersigned by the concerned BSNL in-charge for
reference. The format of the logbook that will be kept at BTS site for recording the events is attached
as Annexure -3 &4.This can be preferably done electronically..
16. The Bidder shall also maintain a consolidated record of the activities carried out as per this
contract, a copy of which along with performance reports from field unit is to be submitted along with
the invoice for payment on a monthly basis.
17. In order to ensure the security of the network, bidder will be required to submit the signed Non-
Disclosure Agreement as per Annexure- within 15 days of Work order.
18. Bidder shall ensure that the agencies or any other representative concerned for support strictly
adheres to the following policy of BSNL:
a. Any change on equipment shall only be performed by the bidder after notification and Approval
by BSNL.
b. Passwords/locking system on any equipment will be set by BSNL representatives and should not
be changed by bidder’s representative without the approval from concerned BSNL officer.
c. Bidder shall notify BSNL, when its employee who has access to BSNL Equipment/configuration
leaves the company or is transferred to another position which no longer requires access. Also the
bidder shall surrender the Temporary ID cards of the employees issued by any agency related to BSNL
during the course of BTS Maintenance of specific sites at the time of cessation of service of a BTS
Upkeep personnel from bidder’s company or from the company to which bidder has entered into an
agreement for service.
d. Bidder or its representatives shall not make a change on any system that is not directly related to
his job/duty.
19. Process to be followed in the initial stage of the contract
. The SSA-wise work order will be issued by BSNL providing, inter alia, the site list for upkeep, DG
maintenance and diesel filling.
a. These sites shall be taken over by the service provider within 30 days. While taking over, the
details of the assets shall be documented along with photographs. A template for this is given as part
of this RFP. This can be improved upon and signed off with BSNL after the receipt of AWO/WO.
b. All the defects in the infrastructure, if any, shall be rectified over a period of three months from the
date of WO. The infrastructure alarm extension work also shall be completed in the same period. The
items which are not in the scope of the service provider, namely the power plant modules and
BTS/eNode-B/eNB cards, shall be made over to the respective OEMs who has L2 maintenance contract
with BSNL within 30 days of the WO. The units/modules rectified by them shall be collected and
incorporated in the systems during this period of three months [at the most] making them fully functional.
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c. Considering the above, the performance penalties will not be applicable for the events during this
window of initial 3 months from the date of work order.
4. Fault classification & Penalties:
0. Classification of Performance Deviations and Rectification time
Classification Description of Category
Major i. Site failure for more than 1 hour due to non-availability of Diesel in DG where the
filling is under the scope of the service provider
ii. SiteBTS failure for more than 3 hours due to Non-working of DG where the DG is
under maintenance of the service provider
iii. Site failure due to unsatisfactory support in Site upkeep activities which leads to
prolonged outage for more than 24 hrs.
Minor i. Fault for more than 48 hours in DG reported but no site outage due to availability of
battery backup or MSEB power availability.
ii. Non-compliance to the Site upkeep activities as listed in Section 3. Up to 24 hrs related
to a specific instance will be treated as 1 minor deviation.
iii. Non-completion of ordered rigger activity within one week of intimation and making
available site permission or necessary inputs. Every one week delay will be treated as
one instance.
iv. Non-extension of infrastructure alarm within 3 months of award of work [ issue of work
order]. Every ten days delay in each site will be counted as one instance of minor
deviation
4. Performance Penalties:
1. The Bidder, if fails to comply to the service obligations and it reflects in Performance deviations
as described hereunder, shall be liable to pay penalty as given below:
1. Major Deviation: Site failure due to Major deviations as per this contract shall have a penalty
of Rs 3000/- per hour/failure beyond the stipulated threshold limit.
2. Minor Deviation: A penalty of Rs.500/ minor deviation (instance) will be imposed on all minor
deviations.
3. Capping of penalties: Penalties being charged for Major Performance Deviations

attributable to the bidder will be capped to 12% of the total contracted value for the services
of the relevant invoice period. Site wise capping of 12% is applicable in respect of minor
performance deviations / site upkeep activities.
4. If any fraudulent activity by the personnel deployed in filling of diesel in GSM sites or in site
Maintenance activities ,is detected by BSNL authorized personnel/officer, then the bidder
is liable to pay penalty i.e. The cost of consequential damages to installation(s)/DG set(s)
would be deducted at actual, from the service provider’s bill. This will be over and above
the other penalties and will not be subject to capping if any.
5. Deviations due to BSNL reasons will be exempted from Penalties.
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6. If the deviations are more resulting total penalties reaching the capping limit consecutively
for three months, BSNL will have the right to terminate the contract of the concerned SSA
without any further notice.
7. Any tendered work not attended in time, BSNL shall have the right to get it done from
external resources and payment made to them will be recovered from SP.
8. First line maintenance of power plants, battery and any problem reported. Any problem not
reported for First line maintenance of power plants, battery and any problem not reported
within 3 days for urban area and beyond 10 days will attract penalty of Rs 2 per day per site
for the days it has not reported.
PAYMENT TO THE SERVICE PERSONNEL:
2. The persons employed by the bidder are to be paid by the bidder with fair wages as per
Labour Laws of Central/State Government. Other benefits to the persons like Bonus,
ESI, Gratuity, EPF etc., are falling under the complete responsibility of the bidder. All
safety precautions are to be carried out by the e personnel employed by the service
provider while performing their routine activities. Any injury/mishap caused to the
worker during the course of work due to negligence or non-adherence to standard
safety measures shall be the responsibility of the bidder.
3. The bidder is governed by the Workmen’s Compensation Act 1923 in case of any claim by
the persons employed by him/her/firm. The Service Provider shall indemnify the Department
(BSNL) of all claims made by the employees of the service provider.
4. Bidder shall have insurance / Group insurance scheme for the employees deployed for
CONTRACT.
5. The Bidder would set up an office and help desk with sufficient number of staff in designated
place in each SSA to accept telephone calls/SMS/email from TSEs/BSNL officers.
6. The bidder should coordinate with OMCR and field level BSNL officers (Mobile) to schedule
and monitor the Diesel filling and site Upkeep activity. Arrangement to collect “Low fuel Alarms‟
from OMCR is to be done by the bidder. Responsibility to communicate the centrally collected
information from OMCR alarms or by SMS/calls/email, to the concerned field persons is with the
service provider.
7. The bidder should provide the contact details of all the persons/agencies marked for Diesel
filling activity and site upkeep works to the concerned BSNLofficers. In case of any change of
persons, it should be with advance intimation to the concerned BSNL officers with the changes
in contact details, if any.
8. Bidder shall ensure that the agencies or any other representative concerned for support
strictly adheres to BSNL‟s Third Party Connection Acceptable Use Policy which is as follows:
a. Any change on equipment shall only be performed by the bidder after notification and
Approval by BSNL.
b. Passwords/locking system on any equipment will be set by BSNL representatives and

should not be changed by bidder’s representative without the approval from concerned BSNL
officer.
c. Bidder shall notify BSNL, when its employee who has access to BSNL
Equipment/configuration leaves the company or is transferred to another position which no
longer requires access. Also the bidder should surrender the Temporary ID cards of the
employees issued by any agency related to BSNL during the course of BTS Maintenance of
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specific sites at the time of cessation of service of a BTS Maintenance personnel from bidder’s
company or from the company to which bidder has entered in to an agreement for service.
d. Bidder or its representatives shall not make a change on any system that is not directly
related to his job/duty.
6. Paying authority shall be The C.A.O. /A.O. office of the PGMGM NWO-CM Pune/Nagpur and
details shall be indicated in PO / WO.
. Tender shall be processed and A.P.O/A.W.O shall be issued by CPC Unit of Maharashtra
Telecom Circle.
a. The Purchase Order/ Work Order on successful submission of PBG to CPC, shall be issued
by AGM of the concerned work order issuing unit of SSA.
b. The Agreement to be executed between service provider & BSNL shall be conveyed along
with APO / AWO based on terms and conditions of the TENDER.
7. Payment Terms & Penalties :
0. Payment Terms:
. The CONTRACT charges shall be paid by BSNL on a monthly basis at the end of each month
from the beginning of CONTRACT. However payment at the end of every quarter will be made after
deducting penalties, if any, (mentioned in clause no.4 of Section-5 Part B), based on the performance
reports from field units. The Quarterly performance reports signed by the concerned Sub Divisional
Engineer/JTO (Mobile) and countersigned by Divisional Engineer (Mobile) & approved by SSA head as
per Annexure-6, shall be communicated, as a proof of satisfactory performance of the contract, by the
SSA units to the office of the PGM NWO-CM concerned which along with the invoices submitted by the
service provider will be duly processed for payment. .
a. This price is total composite inclusive of all levies and taxes, insurance and incidental charges etc.
TDS shall be deducted before actual payment.
b. Reimbursement of Diesel cost, as applicable, will be done on a monthly basis, based on the
invoice raised by the bidder in the Performa as in Annexure-5 and the reconciliation. The Diesel invoices
in such cases are to be prepared by the bidder based on the logbook entries after applying the capping
based on run hour meter as specified in relevant clauses. The invoices are to be prepared sub-division
wise, and to be forwarded to the office of the PGM NWO-CM along with the invoice, at the end of every
month. In the case of direct payment of Diesel cost to Oil companies as specified in Section-3 Part-B,
any excess Diesel cost incurred after applying the capping will be recovered from the service provider.
The necessary inputs from the BSNL team in the SSA will be obtained by o/o PGM CM Pune/NGP along
with the inputs based on OMCR alarm to ratify the claims..
1. Paying authority shall be The Accounts Officer, O/o PGM NWO-CM(Pune/NGP).
2. The bidder has to give the mandate for receiving payment electronically and the charges, if
any, levied by bank has to be borne by the bidder/ contractor/contractor. The bidder company is
required to give the following information for this purpose along with cancelled cheque for
verification:-
1. Beneficiary Bank Name:
2. Beneficiary branch Name:
3. IFSC code of beneficiary Branch
4. Beneficiary account No.:
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5. Branch Serial No. (MICR No.):
3. Supplier hereby agrees that it will be solely responsible for performing all compliances and
making payments of GST , cesses, interest, penalties or any other
tax/duty/amount/charge/liability/arising either out of laws /regulations applicable in India and
overseas or because of a demand / recovery initiated by any revenue authority under laws /
regulations applicable in India or overseas.
4. For claiming this payment the following documents are to be submitted to the paying
authority.
1. Invoice clearly indicating break up details of composite price i.e. Basic, Goods and
Services Tax (GST), any other Duties and Taxes, Freight/Packing Charges, etc.
2. Acknowledged Delivery Challan in original.
3. Inspection Certificate of QA(Payable copy in original), if applicable.
4. The sea freight receipt as per the rates approved by the Ministry of Water and Surface
Transport, if applicable.
5. E-way bill as prescribed in the GST law in case of movement of goods, if applicable
6. Proof of payment of GST, if applicable.
7. Timely uploading of correct and necessary information on GSTN portal is mandatory as

prescribed in GST compliances.
Note :-
1. If the supplier fails to furnish necessary supporting documents i.e. GST invoice /
Customs invoices etc. and also fails to upload the information on GSTN in respect of the
Duties/taxes for which input tax credit is available, the amount pertaining to such
Duties/Taxes will be deducted from the payment due to the supplier.
2. Tax amount will be paid to the supplier only after the supplier declares the details of the
invoices in its return in GSTR 1 and GSTR-3 uploaded by the supplier and the same is
reflected in GSTR-2A of BSNL on GSTN portal .
3. TDS/ TCS shall be deducted at the prescribed rate, if any (as the case may be).
4. BSNL can adjust/ forfeit Bank Guarantee obtained from the supplier against any loss of
input tax credit to BSNL on account of supplier's default.
5. In case BSNL has to pay GST on reverse charge basis, the supplier would not charge
GST on its invoices. Further, the supplier undertakes to comply with the provisions of
GST law as may be applicable.
7. Submission of bills
The bills in triplicate shall be submitted in the printed format with bill numbers in running
sequence.
1. PAN should be furnished in the bill
2. Invoice along with e-way bills.
3. Delivery challan.
4. Consignee receipt (LR)
5. Each equipment shall be accompanied by supplier certification confirming adherence to

all standard for materials and workmanship head / state operation heads for records.
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6. Bill of materials.
7. Any other documents as may be demanded by BSNL.
8. GST paid challan may also be attached with the bill.
9. Approved tender rates shall be printed in the bill itself.
10. Copy of EPF/ESI remittance challan’s of previous month along with the list of Labourers
for whom the remittances have been made and amount paid each labour should be
enclosed along with the bill from second month onwards without which payment of
monthly bill will not be released. The list should contain the EPF/ESI account numbers
of the labourers. Monthly remittance challans should not include remittance details of
labourers engaged on other contracts.
11. The compensation for interruption of service rendered by the service provider while
carrying out the work will be deducted from the bills submitted by the bidder for payment.
12. In case of downward revision of statutory levies/Taxes during the contract period, such
benefits will be passed on to BSNL.
13. The service contract charges shall be paid by BSNL to the service provider on monthly
basis.
14. All Taxes ,duties, and levies payable under the provisions of Statutory, Rules or
Regulations of the Central/State Government or Local Bodies arising out of the contract
in respect of the works or operation or any part thereof to be performed by the service
provider as applicable of the amount for which the bill has been passed will be deducted
at source, under relevant.
9. PERFORMANCE SECURITY
1. The Successful bidder shall furnish performance security to the purchaser for an amount equal
to 5% of the total payable amount of the work awarded for two years (as estimated at the time
of placement of work order) within 14 days from the date of issue of Advance Purchase Order
by the Purchaser.
2. The proceeds of the performance security shall be payable to the Purchaser as compensation
for any loss resulting from the supplier's failure to complete its obligations under the contract.
3. The performance security Bond shall be in the form of Bank Guarantee issued by a scheduled
Bank and in the proforma provided in 'Section-7B of this Bid Document.
4. Validity of the Bank Guarantee shall be upto six months after contract period and it shall be
extended for further one year if the work for another year is awarded to the service provider.
5. The performance security Bond will be discharged by the Purchaser after completion of the
supplier's performance obligations including any warranty obligations under the contract.
6. In case EMD is in the form of DD/ Banker`s Cheque & service provider wants to submit PBG in
the form of DD/ Banker`s Cheque; PBG amount may be adjusted by appropriating the EMD
amount & balance, if any, shall be paid by DD/ Banker`s Cheque within 14 days from the date
of issue of APO/AWO. However no interest on PBG amount shall be payable by BSNL.
10. Exit Clause:
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1. In case either party decides to terminate the agreement during the concurrency of the contract
period, minimum 3 month notice shall be given and the complete documents/records and
inventory supplied by BSNL, will be handed over to BSNL by the Bidder.
2. In such case during the notice period all the terms & conditions will be enforceable and approved
rates shall be paid as per the agreement.
3. BSNL reserves the right to terminate the agreement, at any time, due to change in its own license
conditions or upon directions from the DOT/ Government of India. In such a situation, BSNL shall
not be responsible for any damage or loss caused or arisen out of aforesaid action.
4. On termination or expiry of the Agreement, the BG shall be released to Bidder only after ensuring
clearance of dues, if any, which Bidder is liable to pay to BSNL. In case of failure of Bidder to
pay the amounts due to BSNL, the outstanding amounts shall be realized through encashment
of the Bank Guarantee without prejudice to any other action(s) for recovery of the amounts due
to BSNL
5. No penalty / damages / compensation shall be payable by either party before expiry of

agreement period, if exit is made under the following circumstances:
6. The order of any Government (Central/State) or any statutory body vii In Force Majeure event
7. Notwithstanding any other rights and remedies provided elsewhere in the agreement, upon
termination of this agreement:
1. Neither Party shall represent the Other Party in any of its dealings.
2. Neither Party shall intentionally nor otherwise commit any act(s) as shall make a third
party to believe that the other Party is still the former Party’s partner.
3. Each party shall stop using the other Party’s name, trade mark, etc., in any audio or
visual form.
11. Compliance of Labour Laws etc.
1. The Bidder shall comply with all statutory / legal liabilities towards all the personnel either
employed by itself or in the rolls of its sub-vendors, who have been deployed for execution of
various works against this project, that may arise due to various labour and other laws as
specified by central/state from time to time. Further the engagement and employment of any
personnel and payment of wages to them as per the existing provisions of various labour laws
and regulations is the sole responsibility of the bidder and any breach of such laws or regulation
shall be deemed to be breach of this Agreement.
12. Confidentiality of information
1. Subject to conditions contained in this Agreement, the Bidder shall take all necessary steps to
safeguard the privacy and confidentiality of any information about BSNL and its subscribers from
whom it has acquired such information by virtue of the Service provided and shall use its best
endeavors to secure that:
a. No person acting on behalf of the Bidder or the Bidder himself divulges or uses any
such information except as may be necessary in the course of marketing of BSNL
Services as mentioned in Annexure and
b. No person seeks such information other than is necessary for the purpose of marketing
of BSNL Services as mentioned in Annexure .
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Provided, the above para shall not apply where BSNL has consented in writing to such
information being divulged or used and such information is divulged or used in accordance
with the terms of that consent; or the information is already open to the public.
a. The Bidder shall take necessary steps to ensure that the Bidder himself / herself and any
person(s) acting on its behalf observe confidentiality of customer information.
b. The Bidder shall, prior to commencement of this agreement, confirm in writing to BSNL that The
Bidder has taken all necessary steps to ensure that it and its employees shall observe confidentiality
of customer information.
c. This clause shall survive the termination or expiry of this Agreement.
12. Tax deducted at source: Nothing contained herein in the agreement shall prevent BSNL from
deducting tax at source if required under GST Act and GST Regulations, any law or any
regulation.
13. Reverse Charge liability –
1. Domestic procurement: Wherever domestic reverse charge is applicable on BSNL under GST
Act.no. tax shall be charged by supplier on invoice. It shall be the liability of BSNL to pay tax
under reverse charge mechanism.
2. Unregistered supplier: It is specially agreed between the parties that where the supplier is not
registered under GST Act. It shall be the responsibility of BSNL to discharge liability under
reverse charge mechanism. It is further agreed that supplier shall not charge tax on invoice.
14. GST Invoice :
1. It shall be the responsibility of the supplier to raise appropriate tax invoice as per the provisions
of GST Act. BSNL reserves the right to be indemnified for the credit loss in case BSNL is unable
to claim the input tax credit for any non-compliance / default in raising appropriate invoice by
supplier. Further all invoices should be sent to BSNL promptly.
2. Further the supplier is required to comply with the following requirements w.r.to issuance of
invoice:
1. All the details of supplier (name, address, GST IN/ unregistered vendor, place of
supply,SAC/HSN code etc.) and other mandatory details shall be mentioned on the
invoice.
2. Invoice / DN/ CN need to be issued timely within the time prescribed under GST law.
3. in case of any deficient supply, BSNL shall convey the same in a reasonable time to
enable the supplier to issue credit note and take tax adjustment:
4. it would be the responsibility of the supplier to declare correct information on invoice and
GST portal viz. the amount, the place of supply, rate of tax etc. in case, the eligibility if
input tax credit is questioned or denied to BSNL on account of default by the supplier ,
the same would be recovered by BSNL from the supplier.
5. Registered location of the both parties i.e. BSNL and supplier should be mentioned in
the agreement with GSTIN No.. Further, supplier should raise invoice at the registered
premises of BSNL for availment of credit and ensure that the place of supply as per GST
law is same as registered premise:
6. It shall be the responsibility of the supplier to raise invoice within the prescribed timelines.
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7. E-way bill number should be mentioned in the invoice.
15. GST Invoice and Compliances :
1. All the details of supplier (name, address, GSTIN/ unregistered supplier, place of supply, SAC/
HSN code etc.) and other mandatory details shall be mentioned on the invoice.
2. Invoice/Supplementary invoice/Debit Note/Credit Note/Receipt Voucher
3. need to be issued in compliant format and timely within the time prescribed under GST law.
4. In case of any deficient/incomplete/rejected supply, BSNL shall convey the same in a reasonable
time to enable the supplier to issue credit note and take tax adjustment.
5. It would be the responsibility of the supplier to declare correct information on invoice and GSTN
viz. the amount, the place of supply, rate of tax etc. In case, the eligibility of input tax credit is
questioned or denied to BSNL on account of default by the supplier, the same would be
recovered by BSNL from the supplier.
6. Registered location of the both the parties i.e. BSNL and supplier should be mentioned in the
agreement with GSTIN No. Further, supplier should raise invoices at the registered premise of
BSNL for availing of credit and ensure that the place of supply as per GST law is same as
registered premise
7. BSNL could at any time instruct the supplier to raise its invoices at a particular location of BSNL
8. It is the responsibility of the supplier to ensure that place of supply and the GSTN of BSNL are
in the same state. If for any reason they are not in the same state, the supplier shall intimate to
BSNL and give adequate time before raising of the invoice.
9. E-waybill number should be mentioned on the invoices.
10. Supplier shall be responsible for timely issuance and delivery of invoice/ DN/ CN to enable BSNL
to claim tax benefit on or before the stipulated time period provided by the GST law.
a. It is the responsibility of the supplier to ensure that outward supply return (GSTR-1) would be filed
correctly. If not, then the cost would be borne by the supplier.
b. Reporting of correct outward supply by supplier in the outward return (GSTR-1) is the responsibility
of the supplier. In case of mismatch because of supplier’s fault, prompt amendments must be made by
the supplier else supplier would be required to indemnify BSNL of the loss of credit due to mis-match.
The compliances to be adhered by supplier includes (but is not limited to) the following:
i. Uploading appropriate invoice details on the GSTN within the stipulated time;
ii. Issuing GST compliant invoice / CN/ DN. PO issued by BSNL should be referred by supplier for capturing
information on the invoice.
iii. Supplier needs to pay the entire self-assessed tax on timely basis.
iv. Where invoice is not uploaded or incorrect upload of invoice detail of GSTN by supplier then credit on such
invoice will be given provisionally subject to matching. So, acceptance of changes made by BSNL on GSTN
on account of non-upload or incorrect upload of invoice details on GSTN is to be submitted by supplier.
Such changes w.r.t. the mismatch are required to be accepted by supplier within the time limit prescribed
under the GST law. It should be noted that in case supplier does not accept such changes within the time
limit prescribed under GST law, the loss of input tax credit (if any) would be recovered from the supplier. In
case of mismatch because of Supplier's fault, prompt amendments must be made by the supplier else
supplier would be required to indemnify BSNL for the losses of credit and interest paid due to mismatch.
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v. Supplier to issue all necessary documentation and perform all necessary compliances for BSNL to be
eligible to claim the input tax credit of GST tax to them. In case BSNL is unable to claim the input tax credit,
the amount w.r.t. GST charged by the supplier would be recovered from the supplier.
vi. A self-declaration along with evidence that the bidder is not blacklisted by GST authorities. In case supplier
gets black listed during the tenure of BSNL contract, then supplier must indemnify BSNL so ensure that no
loss of input tax credit is borne by BSNL due to default of supplier.
c. All the details of supplier (name, address, GSTN/ unregistered supplier, place of supply, SAC/
HSN code etc.) and other mandatory details shall be mentioned on the invoice.
d. Where the location agreed are more than one state, then separate invoice state wise to claim
input tax credit in a particular state (typically happens in a bill to-ship to scenario) shall have to be
submitted.
e. It shall be the responsibility of the supplier to mention State of place of supply of goods/services
in the invoice issued to BSNL.
17. Composition scheme : Where the supplier is registered as a composition dealer under
the GST Act, it shall declare the same at the time of acceptance of purchase order.
Supplier shall not levy or impose taxes under GST on invoices.
18. DEBIT NOTE:
i. The supplier acknowledges and agrees to issue appropriate debit note / credit note as
prescribed under GST Act and send to BSNL within the prescribed time. All documents
should be received well in advance so as to enable BSNL to claim proper credit.
ii. Further it shall be the responsibility of the supplier to declare the details of such credit
note in the return for the month during which such credit note has been issued but not
later than September following the end of the financial year in which such supply was
made of the date of furnishing of the relevant annual return, whichever is earlier.
iii. BSNL reserves the right to indemnified for the credit loss by supplier in case of BSNL
is unable to claim the input tax credit for any non-compliance of default of due to lack
of diligence on the part of the supplier.
18. Purchase Order :
1. Supplier shall raise invoice basis purchase order issued by BSNL. In case of any deviation or
disagreement by supplier on place of supply, billing location/ HSN code/SAC code stated on PO,
it shall be the responsibility of the supplier to intimate BSNL well in advance.
2. Further, in case supplier raises the invoice on an address other than agreed, it shall be the
responsibility of the supplier to modify the invoice.
19. Place of supply: For the purpose of this agreement place of supply under GST Act shall be the
place of supply as determined under purchase order raised by BSNL. It shall be the
responsibility of the supplier to intimate BSNL well in advance in case of deviation /
disagreement with the place of supply as determined in PO.
20. Deficient supply / Incomplete Supply / rejected supply: Each party to contract agrees that in
case of any deficient supply or incomplete supply or rejected supplier, it shall be the
responsibility of the supplier to issue GST compliance credit note within the reasonable time
and take tax adjustment in case the supplier fails to issue proper credit note within the time
stipulated under the GST law the taxes charged and not adjusted would be borne by the
supplier.
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21. Advance payment: NOT APPLICABLE.
22. Discount Clause: In cases where supplier is providing discount to BSNL for the goods supplied
by it or service rendered, following should be predetermined or mutually agreed between
supplier and BSNL.
1. Situations in which discount would be allowed by supplier to BSNL (eg. Value based / quantity
based discounts).
2. Basis and manner in which discount would be computed and allowed to BSNL.
3. Deduction of such discount from the value of supply as per provision of GST Act.
23. Compliance rating: Supplier shall be liable to comply with all the compliances as may be
prescribed to ensure that compliance rating is not reduced below the prescribed limit as laid
down under GST Act and GST regulations. Supplier shall be required to submit a self-
declaration from time ti time that they are not black-listed on the GST portal. Notwithstanding
anything contained in agreement, in the event of black listing of supplier ie. Compliance rating
reduced below the prescribed limit, the amount related to tax shall be paid to supplier only on
receipt of input tax credit to BSNL.
24. E-way Bill: It shall be the responsibility of the supplier to obtain e-way bill in case of movement
of goods exceeding limit as prescribed under the GST Act. Supplier would indemnify BSNL in
case of any non- compliance or default or due to lack of diligence on the part of the supplier to
comply with the e-way bill requirement.
25. Penalty: It is agreed by supplier that in case of any deviation , default or negligence on the part
of supplier due to which it is liable to pay penalty to BSNL, the same shall be recovered by
BSNL from supplier along with applicable GST Tax (as may be applicable).
26. Liquidated Damages: GST (If applicable) on account of liquidated damages due to delay in
supply of goods would be borne by the supplier.
27. Miscellaneous:
1. Supplier agrees to share the monthly information with BSNL which would be uploaded by the
supplier in its GSTR-1 along with the information of input credit to be claimed by BSNL in such
month:
2. It shall be the responsibility of the service provider to provide reconciliation statement of all the
supplies made by it including issuance of credit note, debit note or other documents as
prescribed within 30 September following the end of the relevant financial year.
th
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SECTION-6
UNDERTAKING & DECLARATION
6(A) - FOR UNDERSTANDING THE TERMS & CONDITION OF EOI & SPEC. OF WORK
a) Certified that:
1. I/ We ……………………………………. have read, understood and agree with all the termsand conditions,
specifications included in the EOI documents & offer to execute the work at the rates quoted by us
in the EOI form.
2. If I/ We fail to enter into the agreement & commence the work in time, the EMD/ SD deposited by
us will stand forfeited to the BSNL.
b) The tenderer hereby covenants and declares that:

1. All the information, Documents, Photo copies of the Documents/ Certificates enclosed along with
the EOI offer are correct.
2. No addition / deletion / corrections have been made in the downloaded EOI document being
submitted and it is identical to the EOI document appearing on the website
3. If anything is found false and/or incorrect and/or reveals any suppression of fact at any time, BSNL
reserves the right to debar our EOI offer/ cancel the LOA/ Purchase/ work order if issued and
forfeit the EMD/ SD/ Bill amount pending with BSNL. In addition, BSNL may debar the contractor
from participation in its future EOIs.
Date: …………… …………………………………

Signature of Tenderer
Place: …………… Name of Tenderer ……………………………….
(Alongwith date & Seal)
6 (B) – NEAR-RELATIONSHIP CERTIFICATE:

(Format of the Certificate to be given as per the clause 34 of Section-4 Part-A by the bidder in respect of status of
employment of his/ her near relation in BSNL)
DECLARATION FORMAT FOR NON EMPLOYMENT OF RELATIVE IN BSNL
(DECLARATION TO BE GIVEN BY VENDOR)
The format of the certificate to be given is "I…………..s/o…….……r/o……………..hereby certify that none of my relative(s)
as defined in the EOI document is/are employed in BSNL unit as per details given in EOI document. In case at any stage,
it is found that the information given by me is false/ incorrect, BSNL shall have the absolute right to take any action as
deemed fit/without any prior intimation to me."
Name of the vendor: ___________________________

With date and seal
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SECTION- 7
PROFORMAS
7(A)
PROFORMA FOR THE BID SECURITY/ EMD GUARANTEE
(To be typed on Rs.100/- non-judicial stamp paper)
Sub: Bid Security/EMD guarantee.
Sub: Bid Security/EMD guarantee.
Whereas M/s …………………………… R/o ……………… ………… ………………………………………

(Hereafter referred to as Bidder) has approached us for giving Bank Guarantee of Rs.
……………………/- (hereafter known as the “B. G. Amount”) valid up to …../……/ 20….. (hereafter
known as the “Validity date”) in favour of A.G.M.(CPC-I), BSNL, O/o the CGM, Maharashtra
Telecom Circle, Mumbai (Hereafter referred to as BSNL) for participation in the tender of work
of …………………………………………….. vide tender no. ………………………………….
Now at the request of the Bidder, We ……………………………………… Bank

…………………………Branch having ………………………………………… ………. .…………………………………….
(Address) and Regd. office address as ………
………...……………………………………………………………………… ……… ……… …………… (Hereinafter called
‘the Bank”) agrees to give this guarantee as hereinafter contained:
1. We the Bank do hereby undertake to pay the amounts due and payable under this guarantee
without any demur, merely on a demand from the BSNL stating that the amount claimed is
due by way of loss or damage caused to or would be caused to or suffered by the BSNL by
reason of breach by the said bidder(s) of any of terms or conditions contained in the said
Agreement or by reason of the bidder (s) failure to perform the said Agreement. Any such
demand made on the bank shall be conclusive as regards the amount due and payable by
the Bank under this guarantee where the decision of the BSNL in these counts shall be final
and binding on the bank. However, our liability under this guarantee shall be restricted to
an amount not exceeding the “B. G. Amount”.
2. We undertake to pay to the BSNL any money so demanded notwithstanding any dispute or
disputes raised by the bidder(s) in any suit or proceeding before any court or tribunal
relating thereto our liability under this present being absolute and unequivocal. The
Payment so made by us under this bond shall be valid discharge of our liability for payment
there under and the bidder(s) shall have no claim against us for making such payment.
3. We the Bank further agree that the guarantee herein contained shall remain in full force and
effect during the period that would be taken for the performance of the said agreement
and that it shall continue to be enforceable till all the dues of the BSNL under or by virtue
of the said Agreement have been fully paid and its claims satisfied or discharged or till
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BSNL Certifies that the terms and conditions of the said Agreement have been fully and
properly carried out by the said bidder(s) and accordingly discharge this guarantee. Unless
a demand or claim under this guarantee is made on us in writing or before the expiry of
Validity date from the date hereof, we shall be discharged from all liability under this
guarantee thereafter.
4. We the Bank further agree with the BSNL that the BSNL shall have the fullest liberty without
our consent and without affecting in any manner our obligations hereunder to vary any of
the terms and conditions of the said Agreement or to extend time of performance by the
said bidder(s) from time to time or to postpone for any time or from time to time any of
the powers exercisable by the BSNL against the said bidder(s) and to forbear or enforce
any of the terms and conditions relating to the said agreement and we shall not be relieved
from our liability by reason of any such variation, or extension being granted to the said
Bidder(s) or for any forbearance, act or omission on the part of the BSNL or any indulgence
by the BSNL to the said bidder(s) or by any such matter or thing whatsoever which under
the law relating to sureties would, but for this provision, have effect of so relieving us.
5. Notwithstanding anything herein contained ;

(a) The liability of the Bank under this guarantee is restricted to the “B. G. Amount” and
it will remain in force up to its Validity date specified above.
(b) The guarantee shall stand completely discharged and all rights of the BSNl under this
Guarantee shall be extinguished if no claim or demand is made on us in writing on
or before its validity date.
6. In case BSNL demands for any money under this bank guarantee, the same shall be paid
through banker’s Cheque in favour of “AO (F&A), BSNL” payable at Mumbai.
7.The Bank guarantees that the below mentioned officer who have signed it on behalf of the Bank
have authority to give this guarantee under its delegated power.
Place: ……………………………
Date: …………………………...
(Signature of the Bank Officer)

Rubber stamp of the bank
Authorized Power of Attorney Number: ……………….

Name of the Bank officer: ……………………………...................
Designation: ………………….................................
Complete Postal address of Bank: ……………………......................................................
Telephone Numbers ……………………………..
Fax numbers……………………………
Signature of bidder
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7(B)
FOR THE PERFORMANCE GUARANTEE
(To be typed on Rs.100/- non-judicial stamp paper)
Dated:……………..
Sub: Performance guarantee.
Whereas A.G.M. (CPC-I), BSNL, O/o the CGM, Maharashtra Telecom Circle, Mumbai with Registered
Office at Bharat Sanchar Bhavan, H.C Mathur Lane, Janpath New Delhi- 110001 (Hereafter referred to as
BSNL) has issued an AWO no. ………………………………. Dt. …/…/….. awarding the work of
……………………………………… to M/s ………………………….. having registered office at …………………………………….
(Hereafter referred to as “Bidder”) and BSNL has asked him to submit a Performance Guarantee in favour of
A.G.M. (CPC-I), BSNL, O/o the CGM, Maharashtra Telecom Circle, Mumbai of Rs. …………… (Hereafter referred
to as “P.G. Amount”) valid up to …../……/ 20….. (Hereafter known as the “Validity date”).
Now at the request of the Bidder, We ………………… Bank …………………………Branch having ………………….
(Address) and Regd. office address as ……… ……… ……… …………… (Hereinafter called ‘the Bank”) agrees to give
this guarantee as hereinafter contained:
1. We, “the Bank” do hereby undertake and assure to the BSNL that if in the opinion of the BSNL, the
Bidder has in any way failed to observe or perform the terms and conditions of the said agreement
or has committed any breach of its obligations there-under, the Bank shall on demand and without
any objection or demur pay to the BSNL the said sum limited to P.G. Amount or such lesser amount
as BSNL may demand without requiring BSNL to have recourse to any legal remedy that may be
available to it to compel the Bank to pay the same.
2. Any such demand from the BSNL shall be conclusive as regards the liability of Bidder to pay to
BSNL or as regards the amount payable by the Bank under this guarantee. The Bank shall not be
entitled to withhold payment on the ground that the Bidder had disputed its liability to pay or has
disputed the quantum of the amount or that any arbitration proceeding or legal proceeding is
pending between Bidder and BSNL regarding the claim.
3. We, the Bank further agree that the guarantee shall come into force from the date of its issue and
shall remain in full force and effect up to its Validity date.
4. The Bank further agrees that the BSNL shall have the fullest liberty without the consent of the Bank
and without affecting in any way the obligations hereunder to vary any of the terms and conditions
of the said agreement or to extend the time for performance of the said agreement from any of the
powers exercisable by BSNL against the Bidder and to forebear to enforce any of the terms and
conditions relating to the said agreement and the Bank shall not be relieved from its liability by
reason of such failure or extension being granted to Bidder or through any forbearance, act or
omission on the part of BSNL or any indulgence by BSNL to Bidder or any other matter or thing
whatsoever which under the law relating to sureties would but for this provision have the effect of
relieving or discharging the guarantor.
5. Notwithstanding anything herein contained ;
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(a) The liability of the Bank under this guarantee is restricted to the P.G. Amount and it will
remain in force up to its Validity date.
(b) The guarantee shall stand completely discharged and all rights of the BSNL under this
Guarantee shall be extinguished if no claim or demand is made on us in writing on or before
its validity date.
6. In case BSNL demands for any money under this bank guarantee, the same shall be paid through
banker’s Cheque in favour of “AO (F&A), BSNL” payable at Mumbai.
7. The Bank guarantees that the below mentioned officer who have signed it on behalf of the Bank have
authority to give this guarantee under its delegated power.
Place: ……………………………
Date: …………………………..
(Signature of the Bank Officer)
Rubber stamp of the bank
Authorized Power of Attorney Number: …………………………….
Name of the Bank officer:……………..……………..
Designation: ……………………………
Complete Postal address of Bank: ……….……………………
………………………………………………………………
Telephone Numbers ………………………..
Fax numbers ………………………………..
-*-*
Signature of Bidder
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7 (C)
FOR LETTER OF AUTHORIZATION FOR ATTENDING BID OPENING EVENT.
(To be typed preferably on letter head of the company)
Subject: Authorization for attending Bid opening
I/ We Mr. /Ms. …………………………………….. have submitted our bid for the EOI no.
………………………….……… in respect of …………………… …………………………………………………………..
(Item of work) which is due to open on …………………. (date) in the Meeting Room, O/o
………………………………………………………………………………….
We hereby authorize the following person, whose signatures are attested below, to attend
the bid opening for the EOI mentioned above on our behalf.
Order of
Name Specimen signature Contact No.
preference
I
II (Alternate
Representative)
Above Signatures Attested:
Signature of bidder
or
Officer authorised to sign the bid
documents on behalf of the bidder.
--------------------------------------------
Note 1: Only one representative will be permitted to attend the Bid opening
2. Permission for entry to the hall where bids are opened may be refused in case
authorization as prescribed above is not received.
**********
Signature of Bidder
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7(D)
PROFORMA OF “STATEMENT OF CLAUSE BY CLAUSE COMPLIANCE” / “STATEMENT

OF DEVIATIONS”
(TO BE SUBMITTED ON THE ORGANISATION’S/COMPANY’S LETTERHEAD)
To,
Asst. General Manager (CPC-I),

O/o CGMT, MH Circle, Mumbai-400054.
Sub:- Clause-by-Clause compliance/Statement of Deviations
Ref:- Your Tender No. ______________________________________________________
In accordance with Clause 11.2 (c) of Section-4 Part-A of the above referred Tender document it
is to state that –
1. We, ____________________________ (name of Organisation/Company) have read and understood all the
terms and conditions of the above Tender. We accept all the Terms & conditions of the Tender under reference
including/and in particular, all the technical & commercial Specifications mentioned in Section-3, 4 & 5
unconditionally.
2. We also affirm that there will be no deviations in any of the clauses of the above Tender.
Dated: ....... day of ................... 20…

Signature : ________________________
Name : ___________________________
In the capacity of : __________________
Duly authorized to sign the bid for and on
behalf of : _________________________
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7(E)
PROFORMA OF POWER OF ATTORNEY

(Refer Clause 14.3 of Section-4 Part-A)
Non-Judicial Stamp
POWER OF ATTORNEY
Be it known all to whom it concern that :-
1. Shri/Smt./Ku_________________ S/o / W/o / D/o ______________ residing at ______________
I, the Proprietor/We all the Partners/Directors of M/s ________________________

_________________________________________________________ ( Name & Address) hereby appoint
Shri/Smt./Ku.______________________________s/o / w/o / d/o ____________________________ residing at
_____________________________________ as my/our Attorney to act in my/our name and on behalf and sign and execute all
documents/agreements binding the firm for all contractual obligations (including references of cases to arbitration)
arising out of contracts to be entered into by the firm with the CGM,BSNL, MH Telecom Circle, Juhu Road, Santacruz(W),
Mumbai-54 in connection with their Tender Enquiry No. ________________________________ dated _____________ for the supply
of ________________________________________________________________ due for opening on ______________________. In short, he is fully
authorized to do all, each and everything requisite for the above purpose concerning M/s
_____________________________________________. And I/We hereby agree to confirm and ratify his all and every act of this or any
documents executed by my/our said Attorney within the scope of the authority hereby conferred on him including
references of cases to arbitration and the same shall be binding on me/us and my/our firm as if the same were executed
by me/us individually or jointly.
Witness (with Address)Signature of the Proprietor/Partners/Directors

1.Name____________Sign.___________ 1.Name:__________________Sign._________________
(Address__________________________)
(Address__________________________)
(Address__________________________)
Accepted
(Name & Signature of Signatory of EOI Offer of the firm)
(with Designation, Address, Phone No., Mobile No. & Email)
ATTESTED
Notary Public
(Signature with Official Seal )
OR
REGISTERED
Before
( SUB – REGISTRAR ) …………………………….. (of concerned State)
Signature with Official Seal
(Note :-Kindly refer Clause 14.3 of Section-4 Part-A for compliance same is reiterated as :-
(i) The Power of Attorney should be submitted and executed on the non-judicial stamp paper of appropriate value as prevailing in the
respective states(s) and the same be EITHER attested by a Notary Public OR registered before Sub-Registrar of the states(s) concerned.
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(ii) The said Power of Attorney be executed by a person who has been authorized by the Board of Directors of the bidder in this regard, on
behalf of the Company/Institution/Body corporate .Copy of the Board Resolution / authorization shall also be submitted along with
POA
(iii) In case of the bidder being a firm, the said Power of Attorney should be executed by all the partner(s) in favour of the said
Attorney.)
*********
Signature of Bidder
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SECTION- 8
Bidder’s profile & Questionnaire.

Tenderer / Bidder’s Profile & Questionnaire
(To be filled in and submitted by the bidder)
A) Tenderer’s Profile
1. Name of the Individual/ Firm: ………………………………………………
2. Present Correspondence Address …………………………..………………
…………..…………………………………………………………………………
…………………………..…………………………………………………………
Telephone No. …………………………….. Mobile No. ………………………... Email Id.

…………………………………………………………………………
3. Address of place of Works ……….…………….………………………………………………. …………………
………………….…………… ………………………………………………………………………………………………………………………………
…………………………………………………………
Telephone No. ..……………………….. Mobile No. ……………………………
Email Id: ………………………………….
4. State the Type of Firm: Sole proprietor-ship/partnership firm / Private limited

Company.(Tick the correct choice)
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5. Name of the sole proprietor/ partners/ Director(s) of Pvt. Ltd Co.:
S. Name Father’s Designation Address & DIN No. Phone No.

No. Name Email Id.
Office Residence
1.
2.
3.
6. Name of the person authorized to enter into and execute contract/ agreement and the capacity in
which he is authorized (in case of partnership/ private Ltd company):
…………………………………………………………………………………………………………………………………..…………
Email Id:……………………………………………….
7. Details of the Bidder’s Bank for effecting e-payments:
(a) Name of the A/C Holder ………………………………..

(b) Beneficiary account No.:………………….…………….
(c) Saving or Current Account …………………………….
(d) IFSC code of beneficiary Branch……….…………….
(e) Permanent Account No. (PAN) of Firm/Company : ……………………………………
(f) Beneficiary Bank Name:…………………………………
(g) Beneficiary branch Name:……………………..……….
(h) Branch Address …………………………………………….
(i) Branch Tel.No. ……………… FAX No. ………………
(j) Branch Serial No. (MICR No.):………………………...
(k) Tax details (CST & VAT) Registration No………….
8. GSTN Registration Number(s) of all units/business places of the bidder vide which he
intends to execute the contract, if awarded.
GSTN 1…………………….
GSTN 2……………………
GSTN 3……………………. and so on
9. Whether the firm has Office/ works in Mumbai? If so state its Address
……………………………………………………………………………………………………………………………………
B) Questionnaire
1. Do you think any other detail/ material is required to complete the work specified in
the specification? Yes/ No.
1.1 If Yes, Give details
………………………………………………………………………………………
………………………………………………………………………………………
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2. Do you think any other item of work need be included in EOI form to complete the work
specified in the specification? Yes/ No.
2.1 If Yes, Give details

………………………………………………………………………………………
………………………………………………………………………………………
3. Suggestion for improvement of the EOI document.

……………………………………………………………………………………….
……………………………………………………………………………………….
…………………………………………………………………………………….
Place………………….
Signature of contractor ………………………
Date …………………. Name of Contractor ……………………………
Mobile No. ……………………………………
Email Id: ……………………………………..
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SECTION-9 Part-A
BID FORM
To From,
…………………………………………. ……………………………………….
<complete address of the purchaser> <complete address of the Bidder>
…………………………………………. …………………………………………
……………………………………… …………………………………………
Bidder’s Reference No:……………....………………… …Dated…………………….
Ref: Your Tender Enquiry No. …………………………………dated …………………
1. Having examined the above mentioned tender enquiry document including amendment/
clarification/ addenda Nos. ...................... dated …………….. ……………the receipt of which is
hereby duly acknowledged, we, the undersigned, offer to supply and
deliver .............................................. in conformity with the said drawings, conditions
of contract and specifications for the sum shown in the schedule of prices attached herewith and
made part of the financial Bid.
2. Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and
replacement.
3. We agree to abide by this Bid for a period of 180 days from the date fixed for Bid opening or for
subsequently extended period, if any, agreed to by us. This bid shall remain binding upon us up to
the aforesaid period.
4. We understand that you are not bound to accept the lowest or any bid, you may receive.
5. If our Bid is accepted, we will provide you with a performance guarantee from a Scheduled Bank for
a sum @ 5% of the contract value for the due performance of the contract.
6. If our Bid is accepted, we undertake to complete delivery of all the items and perform all the services
specified in the contract in accordance with the delivery schedule specified in the Section-2 (EOI
Information).
7. Until a formal Purchase Order of Contract is prepared and executed, this Bid together with your
written acceptance thereof in your notification of award shall constitute a binding contract between
us.
8. We have read and understood all technical, general & commercial conditions of this bid document and
accept to comply them unconditionally.
9. We are not under any penal action of black listing and / or barred from participating in EOI by any
BSNL unit or any other Govt./Semi Govt./ Autonomous body/PSU.
Dated: ....... day of ................... 20…
Signature ………………………….
Witness Name ………………………………..
Signature…………………………. In the capacity of …………….…………….
Name …………………………….. Duly authorized to sign the bid for and on
Address ...................................... behalf of .....................................................
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SECTION-9 Part-B
Price Schedule (BOQ)
[FOR DETAILS PLEASE REFER TO THE BOQ.XLS FILE
UPLOADED ON EPROCURE.GOV.IN WEBSITE]
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ANNEXURE – 4
Site Wise LOG BOOK FOR BTS MAINTENANCE. Name of Site:
Sl Date Name of Time Observations/ Work done Time out/
No person In Signature
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ANNEXURE- 5
PROFORMA FOR REIMBURESMENT OF DIESEL COST
FROM ------------------
PERIOD --- TO ------------------------- Dtd:
LITREDIESELINRUPEES.(
METERREADING(OMR)
METERREADING(CMR)
MULTIPLICATIONFACT
TOTAL AMOUNT IN
DG RUN TIME(A)
RUPEES=A*B*C
ITE ID & NAME
RATE PER
CLOSE
OR(B)
OPEN
C)
MAKE
SL NO.
TYPE
Signature of the representative of Bidder Signature of the BSNL representative
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Annexure 6
Quarterly Performance Report

Name of Subdivision: Period:
Type of Work : Diesel Filling/ Upkeep
Type of Deviation Duration in case

Date Name of Site *Remarks
(Major/Minor) of Major
Total Duration of Major Deviation (in hours): Total Instances of Minor Deviation :
It is certified that the performance in ………………activity in …………….subdivision of the Quarterly period …………..was
satisfactory for the vendor………………..except for the deviations listed above
Signed by : Sub divisional Engineer (Mobile)
Countersigned by : Divisional Engineer (Mobile)

*Note :Deviation in Diesel Filling or BTS Maintenance Activities are to be clearly distinguished in
the Performance report
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ANNEXURE-7
(on Client’s Letter head)
Experience Certificate
It is hereby certified that M/s ……………………………………………….. has worked with us for BTS
maintenance for the Period from ___________ to ______________. His/Their work included
responsibilities of _______________ __________________________________________________.
The details of the contract with this Company are as given below.
(1) Name of Area where deployed :- __________________

(2) Details of contract :-
No. of BTS
Period of Total Amount
Description of Work Sites Remarks, if
the paid during this
done by Contractor covered in any.
Contract contract
Contract
4) Overall performance performance of the Contractor :___________________________ (Poor,

Satisfactory, Good, Very Good or Excellent)
Signature of the Authorised Person.
(Name / Email Id /Mobile Number)

Note to Bidder :-
(a) The Work experience certificate as per the format given above should be furnished
along with details of full address, contact land line phone/Cell number, Fax, Official
Email address, etc. of the issuing authority in the Letter Pad of the
department/company where the work was executed
(b) In case of work experience related to BSNL/MTNL, the certificate shall be issued by an
officer not below the rank of DGM or equivalent. For other licensed TSP/ Telecom
Infrastructure Provider, it shall be issued by an officer of the rank of atleast
General/Works Manager, or any other officer authorized by them.
(c) Experience certificates for works executed after 1st January-2015, only will be
considered.
(d) Experience certificate shall be supported by corresponding Agreement / Work Order
Copies, etc.
Page 92 of 92
पंजीकृत एवं निगमित कार्ाालर्: भारत संचार भवि, हरीशचन्द्र िाथुर लेि, जिपथ िई दिल्ली
Registered & Corporate Office: Bharat SancharBhavan, H.C. Mathur Lane, Janpath, New Delhi 110 001.
www.bsnl.co.in

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CGM-MHTC/CPC/EOI/OUTS. OF BTS MTCE/Z- /2019-20 DTD. 08.02.

EXPRESSION OF INTEREST FOR OUTSOURCING OF BTS

EOI. No. CGM-MHTC/CPC/EOI/Outs. of BTS Mtce./Z14/2019-20/47 Dt: 08/02/2020

DUE TO OPEN ON: 05/03/2020.

TENDER ID No. 2020_BSNL_543023_1

Central Procurement Cell

Signature of the Bidder.

EOI. NO.CGM/MHT/CPC/EOI/Outs. of BTS Mtce./Z14/2019-20/47 Dt: 08/02/2020

Section No. Item Page No.

O/o The Chief General Manager, MHTC, BHARATSANCHAR NIGAM LTD.

3 Availability of EOI Document:

(iii) Valid PAN Number.

(v)Valid Goods and Services Tax Registration Certificate No(s).

Signature of the bidder

Signature of the bidder

DG (5) & (6)

Schedule of Requirements (S.O.R)

1. Scope related to Diesel filling in DG Sets:

Other than the periodic refilling, whenever there is an emergency requirement

e. Entering DG and MSEB readings/status in the site log book.

g. Collection of MSEB bills and submission to the officer in charge.

i. Running of DG sets as required in certain occasions due to non-working of

t. Preventive checks and maintenance of Earthing & Lightning Protection systems

Specialised Rigger activity at sites:

The specifications of activities are listed as DETAILED REQUIREMENT OF

DETAILED REQUIREMENT OF SPECIALISED WORK

SNo Description of Work with riggers Units Qty Total

0.5 1000 500

46 Dismantling of DG of 15KvA or less at site and puting back 3 30 90

47 Dismantling of existing tower foundation & removal of Steel 2.5 30 75

48 Installation, Testing and commissioning of 10KVA/15KVA 4 50 200

49 Installation, Testing and commissioning of 10KVA/15KVA 5.5 20 110

50 Replacement of CPRI cable on tower 1 133 133

52 Erection/installation of runway/cable tray per meter with 0.2 1500 300

53 Dismantling of a prefab shelter and loading for 6 60 360

TOTAL 167 35716 42880

Scope & specifications of Specialised Works:

dd. VSWR Measurement & Correction

1. Correction of VSWR to be done and proper weatherproofing to be done to avoid

2. Standard waterproofing material is to be provided BSNL and applied by the

3. VSWR of corrected sector to be measured with Site Master & to be confirmed

4. For the measurement of VSWR, Site Master Tool is to be arranged by the

ee. Rectification of Mini link /Radio Modem faults

3. Alignment of antenna for line of site matching.

5. Replacement Of 2G, 3G and Mini Link (ODU Dome) antenna

9. This process of antenna replacement includes Hosting &de-hosting of antenna

gg. Addition/Removal of RF (Feeder) Cable at any Tower

3. Replacement/laying of RF (feeder) cable includes connectors making, termination

hh. Erection/installation of runway/cable tray [External Feeder cable Gantry]

ii. Shifting of Cell-On-Wheels from a given site to another

jj. De-Installation and packing of Cell-On-Wheels

kk. Installation and setting up of Cell-On-Wheels

ll. New Earthing at Site

Scope of the Base Station L1 cluster maintenance engineering service

xx. The rated RF power out at TX Port of BTS/NodeB/EnodeB/RRU shall be checked

Comprehensive maintenance of Diesel Generators

hhh. Incase of DG start-up battery, it has to be replaced as and when required by

lll. If any DG or related subsystem, including canopy is declared as beyond repair

upto 10 KVA 15 KVA

3. Minor civil & electrical works related to site upkeep

A Transportation of materials by truck of Unit Cost/Rate Estimated

1 For Distance up to 50KMs Lump sum 2900 7500

2 For each Km above the 50Kms Per Km 29 4500