Professional Documents
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Salient Aspects of
Diesel Filling, Site Maintenance, Specialised works contract 2020
Maharashtra Telecom Circle
Issues >> ●Solutions
Power Module, Controller, Alarm, Backplane etc repair
Amravati 22 1200 9 1 4 5 22
Buldhana 92 1200 10 4 6 92
Chandrapur 71 1200 8 1 4 4 71
Gadchiroli 63 1200 3 2 1 63
Goa 86 1200 17 1 7 10 86
Jalna 64 1000 11 5 6 64
Kolhapur 98 1750 25 1 10 15 98
Nanded 53 1350 22 1 9 13 53
SSAs and SoR
SSA Mobile Speciali Dies L1 Comprehen Comprehens Civil &
Infrastructu sed el maintenan sive ive electrical
re + Access works Fillin ce base maintenanc maintenance site
Equipment [In Units] g [# station e of DG [15 of DG [10 maintena
Maintenanc of equipment KVA] [# of KVA and nce [# of
e [# of DGs] [One per DGs] less] [# of sites]
sites] 150 sites] DGs]
Parbhani 57 1200 11 5 6 57
Sindhudurg 83 1560 15 6 9 83
Wardha 26 1100 6 3 3 26
Yavatmal 97 1350 11 5 6 97
Scope : DIESEL FILLING
➔Petro/ fleet card will be issued to the supplier or his authorized person & payment will be made
directly to the oil companies by BSNL
➔Carrying Diesel from Pump and Diesel filling in the DG Set available at the site.
➔Checking the level of diesel in the DG tank at the time of filling (opening level & closing) and making
entries in the Log book for diesel filling.
➔Collection of data directly from the site pertaining to monthly diesel reconciliation statement.
➔Checking the meter reading in the DG run hour meter (opening and closing) and Controller logged
hours (if available) and making entries of DG run hours in the Log book.
➔Ensuring availability of diesel in the DG at any point of time so that site outage due to power failure is
eliminated.
➔Arranging test run in case, if any dispute arise between the Contractor and the BSNL official
concerned.
Scope : SITE UPKEEP
a. The site upkeep maintenance activities at sites are to be carried out once in a WEEK. The site has
to be visited for general maintenance of the site and conduct visual inspection of the site to detect
any kind of irregularity and intimate the same, take necessary action and record in logbook.
b. Repair of Electrical fittings at sites i.e. minor faults like MCB/ Switches/ Fuse/ light/ tube light/LED
light changeover replacement, MSEDCL AC Supply cable & DC Supply Cable replacement to be
carried out by agency. A consolidated amount shall be payable to the SP ( service
provider/successful bidder ) as comprehensive AMC for civil/electrical works as described separately
in this RFP. It is expected that the site will be kept without any defect in this regard.
c. Sweeping,cleaning of site,security (to the extent of alerting any abnormal observation at the site
during visits, intimating police authorities promptly wrt any incident, ensuring functioning of lock &
key. Manning at the site for security is not expected) and upkeep of site including all equipment,
tower surroundings, shelter/Out Door cabinet, DG etc.
d. Bush cutting, clearing of wild growth etc in the BTS sites in open areas. All tools and cleaning
materials to be provided by the service provider(bidder)
e. Entering DG and MSEB readings/status in the site log book.
Scope : SITE UPKEEP….contd
f. Report MSEB failure of sites to concerned MSEB unit and intimate the docket no: if any, to
concerned BSNL official. Coordinate with MSEB for restoration of power and after restoration of EB
power, ensure proper working of BTS /Node Bs /PP/DG.
g. Collection of MSEB bills and submission to the officer in charge.
h. A-check of DGs including its test operation, monitoring of fuel/oil/coolant level, check leakage if any,
test operation of changeover of MSEB/DG supply etc shall be done. Conduct of other preventive
maintenance checks like B/C/D checks as per prescribed periodicity is as per scope in DG
comprehensive maintenance.All alarms of DG such as Low fuel level , DG on load shall be kept up-
to-date for log verifying log book entries
i. Running of DG sets as required in certain occasions due to non-working of automation of DGs and
any such emergent situations..Assisting in Diesel filling, assistingin DG starting at any time of a day
and night assistance in the handling of minor store items.
j. Routine check of Power plant, Battery and BTS,DG Sets, free cooling systems and other equipment
at site and record the same in log book as per the instructions/periodicity given in the log book.
Reporting of any alarms/faults/untoward incident to the concerned officer should be done as and
when the maintenance person visits the site.
Scope : SITE UPKEEP ….contd
k. Cleaning of Out Door BTS/Power plant/Node B air filter , BTS Fan tray cleaning, wherever required.
Due to heavy dust, temperature of TRXs/TRDUs of BTS Racks increases and signal strength &
hardware efficiency degrade. Hence, cleaning of all types of BTS racks & infrastructure need to be
carried out once every 45 days and record of same shall be maintained . This should be done using
proper tools including vacuum cleaner and under supervision.
l. Tightening of all nuts /screws in interconnecting point of power cable from EB panel board to each
equipment, earth extension bus bars etc once in three months.
m. Prompt action ( generally within 1 hour and maximum 3 hrs) within 30 minutes upon receipt of
instructions (by call or by SMS) from concerned officer/ L1-cluster engineer regarding manual
assistance in rectification of alarms/faults in site. Attending to minor faults/issues like tripping of
switches, manual changeover in AC units.
n. Periodically check up power plant modules power plant Control cards and replace faulty modules &
Control card with good one.Care shall be taken to ensure that all modules [as per design of the site,
150A typically] are available in working condition in consultations with site incharge and also ensure
proper charging of battery.
Scope : SITE UPKEEP ….contd
o. In case of BTS outages due to card faults of BTSs /NODE Bs /or rectifier modules fault of power
plant etc, replace the faulty items with the spare module /cards available from normal spare
availability location or from nearby sites as directed. The card/module extraction, packing and
transport shall be as per the recommended practice of the OEM/guidance of BSNL. The removal of
the RF/System modules mounted on the tower and replacing them shall be done as per the rigger
work item for which payment will be done accordingly. Faulty BTS Card/ Units need to be deposited
at designated centre as per requirement & collect repaired unit within 12 hours generally and in
maximum 24 hours failing which due penalty will be applicable and delay more than that will be
counted as one instance of minor deviation and penalty @ of Rs 50 per day will be charged.
Replacement of the faulty power plant modules with repaired Modules as per instructions of Site In
charge generally within 24 hours in urban and maximum within 48 hours failing which due penalty will
be applicable in rural areas is mandatory and any delay resulting in downtime of equipment because
of Non replacement of control card will be counted as major deviation and will be charged @ Rs 20
per hour.
p. In case of Mini link / OFC failure details of visual alarm noticed to be communicated to maintenance
incharge. Assistance to transmission media team for extension of loop, observation of alarm
indicators, giving reset etc for troubleshooting shall be done. Any BSNL OFC breakdown noticed en-
route to be intimated to site in charge for restoration of OFC fault by the concerned in-charge.
Scope : SITE UPKEEP ….contd
q. All BTS infrastructure related alarms need to be made functional and to be extended upto OMCR
within three months of the work order failing which penalty will be applied. Any alarm card in BTS/PP
which is faulty needs to be taken up with concerned L2 service provider for repair. Checking of the
infrastructure alarm extension ( AC main Fail , Battery Low , DG on load , low fuel , rectifier fail etc) to
OMCR at least once a month and take corrective action if necessary for its proper working.
r. The maintenance of prefab shelter includes periodic checking and corrections to ensure water and
AC leakage proofing of shelter. Strengthening/repair/replacement of any damaged part, periodic
painting are also the bidders’ responsibility. If any prefab shelter or related subsystem is declared as
beyond repair by the bidder, the same will be examined by authorized officers of BSNL and
competent authority will approve the proposal for scrapping of such prefab units. Replacement of
such units will be arranged by BSNL. Unless the scrapping proposal is approved by the competent
authority, the unit is to be maintained by the bidder.
s. The fire & smoke cum intruder detection systems installed in indoor base station sites are to be
maintained by the bidder for its proper working. Periodic checking for the proper working of these
systems and necessary repair/replacement of faulty units are to be carried out by the bidder. The
bidder shall install and maintain the fire extinguisher of CO2 in all indoor BTS sites under AMC.
Periodical refilling of fire extinguishers are to be done by the bidder.
Scope : SITE UPKEEP ….contd
t. Preventive checks and maintenance of Earthing & Lightning Protection systems including periodic
checking/correction of these systems to ensure that all equipments are protected against
surge/lightning related damages. This includes augmentation of the existing earthing/lightning system
including the lightning arrester on tower where ever required, replacement of any rusted
components, tightening of joints, replacement of lightning damaged components in infra
equipments/electrical circuitry including ELCBs/surge protection devices/fuses/cables etc. The earth
value is to be measured once in every six months, including continuity check from earth pit to the
earth distribution bar/equipment, and report to be submitted.
u. Any other miscellaneous work related to the BTS site maintenance, assigned by the concerned Sub
Divisional Engineer(Mobile)/Junior Telecom Officer (Mobile) or any other officer in charge.
v. All the transportation arrangements, tools and testers like vacuum cleaner/air blower, basic tool kit
with screwdriver/spanner/tester, safety tools etc required with every cluster for conduct of above
responsibilities shall be the scope of the service provider.
w. Battery cell replacement shall be done by the vender as & when required . This may involve
rearrangement of the cells from other sites asl well, including their transportation.
Scope : SITE UPKEEP ….contd
x. The field staff being deployed should be provided with 2 SIMs one of BSNL & other from
private TSPs for communication when BTS site is down.
y. Maintaining EMF related boards and help in providing data for Biennial submission of EMF
Radiation.
z. It is the responsibility of the bidder to ensure the control card of PP is working properly so that
battery do not go into deep discharge. Battery back up test on existing load should be
conducted at least quarterly and same should be recorded in logbook.
aa. Any other activity with minor modification in RF as per guidance of BSNL
Scope : SPECIALISED WORKS , list of activities
SNo Description of Work with riggers Units
11 VSWR fault rectification per sector (includes reconnectorization, jumper cable change &
weather proofing)
0.8
12 Weather Proofing, per Site
0.7
13 Checking & correction of RF cable swap, per site/ replacement of SFP/OVP
0.5
14 Installation of Microwave Dish (Mini Link), per Antenna
2
15 Removing of Microwave Dish (Mini Link), per Antenna
1.5
16 Microwave Link LOS work (Per Link) including ODU replacement
1
17 ODU Replacement for Minilink, per Antenna
0.6
18 Installation of Micro BTS Equipment per unit
0.9
19 Laying of RF Cable per 10 meter for Micro BTS (50M /site)
0.2
20 Installation of Splitter including connectorization
0.2
Scope : SPECIALISED WORKS , list of activities
SNo Description of Work with riggers Units
4
28 Dismantling and packing of more than one BTS rack without ant/RF cable
6
29 Dismantling and packing of BTS rack with ant/RF cable
9
30 Dismantling and packing of more than one BTS rack with ant/RF cable
12
Scope : SPECIALISED WORKS , list of activities
SNo Description of Work with riggers Units
34 Installation of more than one colocated BTS rack with ant/RF cable and Ant fixtures 15
46 Dismantling of DG of 15KvA or less at site and puting back AC supply with proper joint kit and 3
its packing & loading
47 Dismantling of existing tower foundation & removal of Steel at RTT sites and disposal of debris 2.5
from site excluding transport
Scope : SPECIALISED WORKS , list of activities
SNo Description of Work with riggers Units
52 Erection/installation of runway/cable tray per meter with support (runway material will be 0.2
provided by BSNL)
53 Dismantling of a prefab shelter and loading for transportation to store 6
The rate for any work that is required to be done and it is not available in the above list can be mutually decided by BSNL
and the service provider based on the unit/units for another work requiring similar skill & effort.
The charges against handling, by way of loading and unloading wherever required, of items required for doing the rigger
works is deemed part of the rigger work ordered even if not explicitly stated. This is applicable even if the work involved
carrying of items to upper storeys of any building.
Scope: L1 Base Station Mtce Services
A group of typically 150 sites will be defined by BSNL which are also reachable
typically within a travel time of 1 hour to 2.5 hrs from an operational base, a
district/taluk HQ or such a prominent place. Services of the following listed types shall
be rendered within this cluster. The required mobility in the form of a dedicated vehicle
of Indica type or higher shall be provided in order to deliver the listed scope of works.
a. The service delivery shall be done with required expertise to do the L1 maintenance of base
stations deployed in BSNL network which are currently of Alcatel/ZTE/Nokia makes and includes
2G/3G/4G technologies. BSNL engineers and the OEM engineers will also impart essential
training in this regard which shall absolutely be followed in letter and spirit during the delivery of
the base station L1 maintenance services.
b. It shall be ensured that every site is inspected as part of preventive maintenance once every 6
months and an inspection report as per the checklist of BSNL shall be prepared and made
available online.
c. Necessary coordination shall be done with site infra cluster maintenance service delivery teams
of the service provider so that the performance of the base stations are constantly monitored and
faults are promptly detected and attended.
Scope: L1 Base Station Mtce Services
d. The cleaning of fans, fans Tray/modules in base station/OD cabinet/power plant/free cooling
system etc shall be got done with the support from the cluster maintenance teams with proper
supervision. The solar panels, wherever deployed, shall also be cleaned thoroughly as per
respective instructions from OEMs for their optimum performance.
e. The alarms from the OMCR shall be continuously monitored, interpreted and acted upon to
achieve the service level KPIs which are separately given.
f. Diagnosis to identify the faulty unit, collection of good unit from the point of presence of the AMC
provider, replacement of the faulty unit ( such as SM Module , FABC , SFP , OVP , fan , RF
connectors, Jumpers ,FTIF, CM .CCM, Fan card , TRDU , TRCU , SUMA , TRE , TGT , ANC,
AGC,RI Cable, NIC Card etc)with good unit at the site and conduct of the tests to confirm proper
working form the basic objective of this service from the service provider.
g. Each service delivery team shall be equipped fully with tools such as laptop, basic tool kit and
essential spares like fuse etc.
h. The KPIs such as outage, call drop rate, congestion etc shall be analysed along with BSNL team
and action planned and executed periodically so as to achieve continual improvement.
Scope: L1 Base Station Mtce Services
i. Any customer complaints, referred by BSNL, shall be investigated, resolved and report given
within 48 hours. A log shall be maintained centrally in the zone/circle for the same.
j. The rated RF power out at TX Port of BTS/NodeB/EnodeB/RRU shall be checked once in a year
by L1 cluster maintenance engineer. L1 maintenance engineer shall initiate corrective action
immediately if there is deviation in rated power as specified by BSNL/OEM vendor..
k. For works requiring rigger etc [for example, replacement of RF module on tower, VSWR
correction, laying of earth etc], the item will be ordered separately as per the specialised works.
But, expert supervision shall be facilitated to ensure quality of works.
l. Auditing of IP leased-In sites, once every month, to ascertain the occupancy details of the
sharers and submit a report to NWO-CM units a Pune and Nagpur. The format and details to be
audited will be shared with the successful bidder.
m. The sites which are leased out by BSNL also shall be audited from the perspective of occupancy
of sharing operators and a monthly report to be given to NWO-CM unit Pune/Nagpur. Any
change detected shall be highlighted.
Scope: L1 Base Station Mtce Services
n. Any requirements for new lease-outs like provisioning of circuit breakers, outdoor BTS
foundation, antennae fixtures etc shall be got done through the cluster teams etc under the
contract after getting the intimation from the BSNL officers-in-charge of lease-out NWO-CM
Pune. The item works, if any, will be payable as per the approved rates whereas the stores
required will be made available by BSNL at the stores, transportation as required shall be in the
scope of the service provider.
o. The supervision of work of other operator's team at leased out sites shall be done in order to
ensure that the work is executed as per the contract and also to ensure safety of the existing
equipment.
p. Any assistance to BSNL executives for the conduct of the EMF measurement as required from
time to time along with DoT officers shall be duly rendered. The EMF meter will be made
available by BSNL.
Scope: DG, Restoration to service before mtce
Fixed rate for One Time DG set restoration charges :
E Loading/ unloading of materials per ton 1 Rs 300 ground floor plus 100 extra per
storey
Fault classification & Penalties
Classification Description of Category
Major (i) Site failure for more than 1 hour due to non-availability of Diesel in DG where the filling is
under the scope of the service provider
(ii) SiteBTS failure for more than 3 hours due to Non-working of DG where the DG is under
maintenance of the service provider
(iii) Site failure due to unsatisfactory support in Site upkeep activities which leads to
prolonged outage for more than 24 hrs.
Minor (i) Fault for more than 48 hours in DG reported but no site outage due to availability of
battery backup or MSEB power availability.
(ii) Non-compliance to the Site upkeep activities as listed in Section 3. Up to 24 hrs related to
a specific instance will be treated as 1 minor deviation.
(iii) Non-completion of ordered rigger activity within one week of intimation and making
available site permission or necessary inputs. Every one week delay will be treated as
one instance.
(iv) Non-extension of infrastructure alarm within 3 months of award of work [ issue of work
order]. Every ten days delay in each site will be counted as one instance of minor
deviation
Fault classification & Penalties
1.Major Deviation: Site failure due to Major deviations as per this contract shall have a penalty of
Rs 3000/- per hour/failure beyond the stipulated threshold limit.
2.Minor Deviation: A penalty of Rs.500/ minor deviation (instance) will be imposed on all minor
deviations.
3.Capping of penalties: Penalties being charged for Major Performance Deviations attributable to
the bidder will be capped to 12% of the total contracted value for the services of the relevant
invoice period. Site wise capping of 12% is applicable in respect of minor performance
deviations / site upkeep activities.
4.If any fraudulent activity by the personnel deployed in filling of diesel in GSM sites or in site
Maintenance activities ,is detected by BSNL authorized personnel/officer, then the bidder is liable
to pay penalty i.e. The cost of consequential damages to installation(s)/DG set(s) would be
deducted at actual, from the service provider’s bill. This will be over and above the other penalties
and will not be subject to capping if any.
5.First line maintenance of power plants, battery and any problem reported. Any problem not
reported for First line maintenance of power plants, battery and any problem not reported within 3
days for urban area and beyond 10 days will attract penalty of Rs 2 per day per site for the days it
has not reported.
STEPS TO BE TAKEN
● Work order will be issued centrally
● The site list under upkeep prepared as per BSNL HQ guidelines will be circulated to
SSAs. Any correction/updation to be incorporated and submitted to circle office so
that is will be made part of the WO. Please note that urban sites are NOT TO BE
INCLUDED.
● These sites shall be made over to the SP with all details incl photographs of the
sites’ status and assets. The works to be carried at these sites shall be jointly
identified and signed off with SP. Thereafter, SP will carry out the work and make it
FULLY FUNCTIONAL without ANY DEFICIENCY in DG, PP, Bty, earthing etc.
● Important sites where DG is to be maintained with diesel filling to be selected
carefully. These sites will be included for comprehensive mtce and also for diesel
filling. Any pre-existing faults in these DGs will be jointly identified by BSNL and SP.
The maximum repair amt shall not exceed Rs 40000/-. If required DGs can be
deployed as per rate available under specialised works.
● Petrocard shall be made over as per requirement.
● CPH of DGs to be assessed jointly before handing over to vendor and signed-off
Inputs: Required from BA/SSAs for
1. issuing
The list of sitesWO
to be included in upkeep [ Rural NBSNL/USO/Small TE etc.
as per HQ guidelines. List circulated. Can be updated by SSAs in
discussion with circle team]
2. HQ of L1 team with list of about 125 sites around it.
3. List of sites in (1) above where DG to be operated incl diesel filling. DG can
be got redeployed if not available at the site, repaired if faulty, AMF can
be provided if not available etc.
4. One DE in BA to be earmarked as Nodal for the project for close
monitoring of the project.
Ser Item of works to be checked for compliance within 3 months of contract Ok
# Not Ok
1 All BTS infrastructure related alarms [min 8 as per BSNL approval] need to be made functional and to be extended upto OMCR.
2 Repair of Electrical fittings at sites i.e. minor faults like MCB/ Switches/ Fuse/ light/ tube light/LED light changeover replacement
4 Making the DG functional, incl auto start with regular B Check, diesel filling wherever DG is made over. DG start timer set as per batt back up
available.
5 BTS cleaning incl air filter, eqpt harness so that the door is kept is kept closed with proper airflow for normal working
6 All modules of PP functional including controller. Battery charging current set at 5/10 rating for VRLA appropriately and upto 50% for Li-IOn
based on PP capacity. Battery cut-off function is correctly functioning.
7 Battery backup checked and made at least ½ hr to 1 hr by rearrangement of modules etc. or new battery installation.
8 Check and measurement of earth. Ensuring its continuity upto eqpt. Improve as required. Lay new earth if required.
9 Ensure that the leakages, if any, in the prefab shelter are arrested..