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Eswar Kousik: Good morning, Deepika and Parasuram.

How may I assist you


today?

Deepika: We are looking for a facial recognition software for our business. Can
you help us with that?

Eswar Kousik: Of course. Before we proceed, I would like to discuss the ethics of
biometric surveillance and facial recognition technology. Are you aware of the
ethical concerns surrounding these technologies?

Parasuram: Yes, we have read a bit about it. But we believe that our use case is for
security purposes, and we need to ensure that our premises are secure.

Eswar Kousik: I understand your concern. However, there are ethical


considerations to take into account, especially when it comes to the use of facial
recognition technology. For instance, the technology has been known to have
accuracy issues, especially when it comes to identifying people with darker skin
tones. This can lead to discrimination, which is a major ethical concern.

Deepika: That's interesting. We had no idea about that. But we need to ensure that
our premises are secure. Is there any way we can still use the technology without
violating ethical principles?

Eswar Kousik: Yes, there are ways to minimize the ethical concerns associated
with the technology. For instance, you can limit the use of facial recognition
technology to authorized personnel only, and ensure that the data collected is used
for the intended purpose only.

Parasuram: That makes sense. How about privacy concerns? We don't want our
customers to feel like their privacy is being violated.

Eswar Kousik: Privacy is also a major ethical concern with biometric surveillance
and facial recognition technology. You can address this concern by being
transparent about the use of the technology, and informing your customers that it is
in use. You can also ensure that the data collected is protected and not shared with
unauthorized parties.

Deepika: We appreciate your input, Eswar. We will definitely consider these


ethical concerns before we make a decision. Thank you for bringing this to our
attention.
Parasuram: Yes, thank you. We will keep these in mind and let you know if we
have any further questions.

Eswar Kousik: You're welcome. It's important to consider the ethical implications
of any technology before implementing it. Let me know if you need any further
assistance.

Deepika: How about the legal aspects of using facial recognition technology? Are
there any laws that we need to be aware of?

Eswar Kousik: Yes, there are laws that regulate the use of facial recognition
technology. For instance, in some states, there are laws that require companies to
obtain consent before collecting biometric data. It's important to consult with a
legal expert to ensure that you are in compliance with the relevant laws.

Parasuram: That's good to know. We will definitely consult with a legal expert
before we proceed.

Eswar Kousik: That's a wise decision. It's always better to be safe than sorry. Is
there anything else you would like to know?

Deepika: Yes, we are also concerned about the cost of implementing this
technology. Can you give us an estimate of the cost?

Eswar Kousik: The cost of implementing facial recognition technology depends on


various factors such as the size of the premises, the number of cameras required,
and the complexity of the software. I can provide you with a detailed estimate after
we discuss your specific requirements.

Parasurama: Okay, that sounds good. How long does it take to implement the
technology?

Eswar Kousik: The time required to implement facial recognition technology also
depends on various factors such as the complexity of the software and the number
of cameras required.

Deepika: Yes, thank you. We will keep these in mind and let you know if we have
any further questions.
Eswar Kousik: You're welcome. It's important to consider the ethical implications
of any technology before implementing it. Let me know if you need any further
assistance

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