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Bailey Olson

Professor Sam Gonzalez


Enc 1102
17 January 2023

Reading Response on Stylus Writings


For this assignment I chose to write on the article “An Analysis of the Different
Starbucks Menu Formats and Evaluating Their Accessibility” by Elizabeth King. In this article
King decided to research Starbucks menus and the differences between in person menus and
online menus at Starbucks locations. King highlights how narrow the in-person Starbucks menus
are in comparison to the online ones, something I’ve noticed myself, and how both are designed
to appeal to different types of customers. A point King makes is that online customers have more
time to choose their drink and customize it whereas customers that walk-in or drive through and
order want to be more efficient, therefore less options is better. The approach King takes to
conducting her study is to take pictures and compare different types of menus with supporting
evidence from different articles throughout. King’s visuals are presented throughout her paper
and provide a very beneficial aspect to the paper by showing the menus as opposed to just
discussing them. I think this article is important because it shows the differences between in
person and online menus and ordering systems and how technology has changed the restaurant
business forever because “technology has had a prominent impact on the accessibility of
documents and texts” (King, 2020).
Works Cited

King, Elizabeth. “An Analysis of the Different Starbucks Menu Formats and Evaluating Their
Accessibility.” 2020.

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