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    (1) An agent names themselves and welcomes a customer calling about travel plans. (2) The customer is from a certain place and wants to visit a specific region. (3) The agent suggests a popular tourist destination in the region. (4) The customer agrees to book their itinerary with the agent's travel company.

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    (1) An agent names themselves and welcomes a customer calling about travel plans. (2) The customer is from a certain place and wants to visit a specific region. (3) The agent suggests a popular tourist destination in the region. (4) The customer agrees to book their itinerary with the agent's travel company.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    9 views1 page

    Untitled

    Uploaded by

    Jenny Hernandez
    (1) An agent names themselves and welcomes a customer calling about travel plans. (2) The customer is from a certain place and wants to visit a specific region. (3) The agent suggests a popular tourist destination in the region. (4) The customer agrees to book their itinerary with the agent's travel company.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Agent: Good Morning. Thank you for calling Pythons Travel and Tours. This is (1) _____.

    How may I help


    you today?

    Customer: Good Morning. I from (2)______ and I want to travel and visit (3) _______. Can you suggest a
    place for me to go in that region?

    Agent: (4) ________

    Customer: Alright! That’s great! Can you help me book my itinerary in your company?

    Agent: Sure thing. Can I get your full name, phone number, and address for me to process your
    booking ?

    Customer: My name is __________, my phone number is _______ and my address is _______.

    Agent: Let me repeat and validate it sir/mam, your name is _____, your phone number is _____ and
    your address is _______.

    Customer: That’s right.

    Agent: When are you going to travel to this region sir/mam?

    Customer: (give a date) _______.

    Agent: Alright sir/mam. I am processing your booking now. We will contact you again for the
    payment. Is there ,

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