“The art of getting things done through people”.

– Mary Parker Follet

“Management is the process of designing and maintaining an environment in which individuals,

working together in groups efficiently accomplish selected aims” - Koontz and Weihrich

“Planning is deciding in advance what to do, how to do it, when to do it, and who is to do it” - Koontz
and O’Donnell

“Organising is a process of identifying and grouping of the work to be performed, defining and
delegating authority and responsibility, and establishing relationships to accomplish objectives” -
Louis Allen

An activity that involves all actions which ensure filling and keeping filled the positions in the
organization structure. - Weihrich, Cannice & Koontz

“Directing concerns the total manner in which the manager influences the actions of subordinates. It
is the final action of a manager in getting others to act after all preparations have been completed” -
J. L. Massie

“Management control is the process by which managers assure that resources are obtained and
used effectively and efficiently in the accomplishment of an organization’s objectives” - Robert
Anthony

“If a manager requires his subordinates to perform the work, he must entrust them with part of the
rights and powers which he would have to exercise himself to get that work done.” - In the words of
Louis A. Allen

“Centralization is systematic and consistent reservation of authority at central points within the
organization, usually at the top management level. Decentralization applies to systematic delegation
of authority in an organization”. - Louis A. Allen

“Job Analysis is the process of studying and collecting information relating to the operations and
responsibilities of a specific job.” - Edwin Flippo

“Recruitment is the process of finding and attracting capable applicants for employment. The
process begins when new recruits are sought and ends when their applications are submitted. The
result is a pool of applicants from which new employees are selected”. - K. Aswathappa

It is a process of differentiating between applicants in order to identify (and hire) those with a
greater likelihood of success in a job”. - K. Aswathappa

It is an art or process of influencing people so that they will strive willingly and enthusiastically
towards the achievement of group goals.” - Weihrich, Cannice & Koontz

Motivation is the process of stimulating people to action to achieve desired goals.” – Scott

Control refers to checking the current performance against predetermined standards contained in
the plans to ensure adequate progress and satisfactory performance.” - EFL Brech

Organisational change is the planned alteration in the existing organizational system to achieve
something desirable.