Professional Documents
Culture Documents
They are
THE HISTORY OF TOURISM AND the equivalent of the present gasoline stations.
HOSPITALITY Chaucer’s tale of pilgrimage to Canterbury.
Pilgrimages were made to fulfill a vow as in case
of illness or of great danger or as penance for
TOPIC OVERVIEW sins. Besides Rome and Jerusalem, St. James of
This topic deals with The History of Tourism Galicia was the foremost destination of English
and Hospitality: History of the Tourism Industry; pilgrims in the 14th century. Beginning in 1388,
History of the Hospitality Industry; Pioneers in the English pilgrims were required to obtain and carry
Tourism and Hospitality Industry; Origins of permits, the forerunner for the modern passport.
Tourism and Hospitality in the Philippines;
International Travel Patterns; and Factors that Tourism in the Medieval Period
Favor the Growth of Tourism and Hospitality. During the Medieval period, travel declined.
Travel, derived from the word travail, became
Desired Learning Outcome: burdensome, dangerous, and demanding during
At the end of this task, the students should be this time. After the decline of the Roman Empire
able to: in the 5th century, roads were not maintained and
a. describe the history of the tourism and they became unsafe. Thieves inflicted harm on
hospitality industry; those who dared to traveled. No one during this
b. explain the origin of tourism and hospitality time traveled for pleasure. Crusaders and pilgrims
in the Philippines; were the only ones who traveled.
c. identify the international travel patterns;
and Tourism During the Renaissance and
d. describe the factors that favor the growth Elizabethan Eras
of tourism and hospitality. With the renaissance, a few renowned
e. universities developed so that travel for education
HISTORY OF THE TOURISM INDUSTRY was introduced largely by British. Travel for
education became popular in the 16th century.
Early Tourism Under Elizabeth I, young men seeking positions
Travel and exploration are basic to human in court were encouraged to travel to the
nation. Man has travelled since the earliest times continent to widen their education. This practice
although the term tourism was used only in the was gradually adopted by others in the lower
19th century. “Tourism” is derived from the social scale. It became recognized that the
Hebrew word torah which means studying, education of a gentleman should be completed by
learning, or searching. a “Grand Tour” of the cultural centers of the
Tourism can trace its ancestry in the Old continent which lasted for three years.
Testament. Noah with his Ark must have been the The term was used as early as 1670. While
first large-scale operator even though his apparently educational, the appeal became
passengers were mostly animals. social. Pleasure-seeking young men of leisure
Early tourism has two forms: travel for traveled predominantly through France and Italy
business such as trading and religious travel. to enjoy the cultures and social life in Europe,
Throughout history, merchants have traveled with Venice, Florence, and Paris as the key
extensively in order to trade with other nations attractions. By the end of 18th century, the
and tribes. The invention of money, writing, and practice had become institutionalized for the
wheel by the Sumerians facilitated travel and upper class of society.
exchange of goods. The early Phoenicians toured As young men sought intellectual
the Mediterranean as traders. Both the Greeks improvement in the continent, the sick sought a
and the Romans were well-known traders and as remedy for their illnesses in “spas” or medicinal
their respective empires increased, travel became baths. The term “spa” is derived from the Walloon
necessary. The Roman traveler was largely aided word the 1660’s. Travelers immersed themselves
by improvement in communications, first class- in the healing waters. Soon entertainment was
roads, and inns (forerunners of modern hotels). added and dozens of watering places became
By employing relays of horses, distances of 100 resort hotels. Bath in England, Baden-Baden in
miles or more could be covered in one day. In Germany, Baden in Austria,
between distances of six miles were mutations or
Bainesles-Basin in France, Lucca in Italy, and Karslbad and Marienbad in Bohemia became fashionable in
the 18th and 19th centuries.
Modern Tourism
After World War 1, forms of travel began to change radically. The railways as a means of travel
declined with the introduction of the motor car. Motorized public road transport and improved road
conditions led to the popularity of seaside tours.
World War II also led to increased interest in travel. The war had introduced combatants not only to
new countries, but also to new continents, generating new friendships and in interest in different cultures.
Another outcome of war was the progress in aircraft technology. Air travel had become more comfortable,
safer, faster, and cheaper in comparison with other forms of transport. With the introduction of the Boeing
707 jets in 1958, the age of air travel for the masses arrived, hastening the decline of sea travel.
Improvements in air transport not only encouraged greater transcontinental travel, but were also
instrumental in the growth of international travel in the 1960s and 1970s. The earth literally shrank for the
tourist, bringing distant exotic islands closer and replacing week-long sea voyages with a few hours of air
travel.
After the post-war recovery years, there was an increase in private car ownership. Travelers switched to
the use of private cars and this change affected both coach and rail services. The private car provided
flexible transportation which freed people from the schedules and fixed routes of public transport. It
encouraged the growth of excursions and short-stay holidays. Resorts near major centers of population
benefited considerably. Road improvements brought more distant resorts closer to the major cities.
Resourceful tour operators devised flexible packages aimed at the private motorist at home and abroad.
Hotels also devised their own programs of short-stay holidays for the private motorist. The demand for
hired cars on holidays overseas also increased substantially.
As business and trade prospered in the developed countries, business travel also flourished, leading
to the demand not only for individual travel, but also for conference and incentive travel on a worldwide
scale. The 1970s have also seen the emergence of new patterns in tourism, two vacations a year were a
common occurrence. The annual overseas holiday become necessity rather than a luxury. As economic
power has shifted between countries, new tourism-generating countries such as oil-rich Arab countries and
Japan arose. Europe, as well as the developing tourist-based economies of Asia, have benefited from this
influx. The Philippines, Thailand, Singapore, Malaysia, and Indonesia have strengthened their tourist
attractions to appeal to new markets.
Prospects for the continued growth of world tourism in the century appear to be the most promising.
Societal trends are favorable to the continued growth of demand. Governments of many nations are
encouraging the growth of both domestic and international tourism as a means of job creation, economic
diversification, and source of foreign exchange. Beyond its economic significance, there is a growing
realization of the role of international travel in promoting world peace and prosperity.
Ancient Period
The Sumerians
The recorded history of the hospitality industry began with the Sumerians, a group of people who
lived in Mesopotamia near the Persian Gulf at about 4000 BCE It is most likely that the hospitality Industry
began with the Sumerians with 5,000 years ago in 3000 BC.
The Sumerians were the first to establish taverns which provided food, drinks, and shelter to Sumerian
traders and travelers. These taverns served beers to the local resident. Some of these taverns attracted
criminals and others who meet at the taverns to plot crimes.
Early Traders
In 2000 BC, a considerable amount of trade had developed among the people of the middle east.
Many became traders of exotic goods. The caravanserai was set up to provide food and shelter to traders
and travelers. They were the forerunners of the inns.
Empires:3200 BC to 476 AD
From 3200 BC to 476 AD, three significant empires flourished---the Egyptian, Greek, and Roman.
services for increasing numbers of travelers.
This period is known to historians as the Empire Era. Each of these empires developed hospitality services
for increasing numbers of travelers.
Egyptian Empire
The Egyptians Empire developed slowly over several thousand years. By 3200BC, various groups had
been united under one government ruled by a “pharaoh” the Egyptian term for king.
The famous pyramids or tombs for the pharaohs became tourist attractions that many people
traveled long distances to see. In addition to traveling to see the pyramids, people traveled to attend
religious festivals. The ancient Egyptians were the first to see that food service and lodging should be
provided to travelers. Thus, the ancient Egyptians were the first to begin the activity we now call tourism
and hospitality.
Greek Empire
The ancient Greeks civilization began to develop about 1100 BCe It evolved in the form of
independent city-states. Because of increased travel, some form of overnight accommodation became a
necessity. Hence, established inns and tavems to provide food and accommodation to weary travelers.
Roman Empire
In 146 BC, after many years of conflict, Greece became a Roman protectorate. Roman efforts at territorial
expansion continued. By the time Rome had a conquered most of Westem Europe and the Middle East,
inns and tavems were established throughout the empire. The Romans constructed elaborate inns along
the main roads for oficials and couriers of the Roman govemment. Marco Polo described these inns as "fit
for a king." The ancient Persians constructed Khans (a combination of stables, sleeping accommodations,
and fortresses which provided shelter from sandstorms and enemies who attacked caravan).
Medieval period
Dark Ages
Travel was limited during the Middle Ages. After the collapse of the Roman Empire, no one traveled
for pleasure due to: political instability, lack of extensive trade and commerce, poor roads, inefficient
transportation, and the proliferation of highway robbers who preyed on travels.
In Europe, Charlemagne established rest houses for pilgrims. The main purpose was to protect
pilgrims and provide hospitality on their routes.
The monasteries of the Roman Catholic Church provided food and shelter to travelers after the fall
of the Roman Empire. During the Middle Ages, the hospitality industry became more organized with the
establishment of restaurant guilds. In Europe, during the Renaissance, concern about table manners
increased and rules to be observed at the dinner table were developed. People were instructed not to put
food on their plate using their fingers because such behavior is unpleasant and annoying. Burping at the
dinner table was considered unacceptable.
In the sixteenth century, a tavern called the ordinary which served a fixed menu for a fixed price to the
common people appeared in England. The sixteenth century introduced two exotic imports--coffee and tea
to Europe. Coffee houses became social gatherings places and helped to sober up the entire European
continent. They also helped reduce drunkenness in the European continent.
The advent of stagecoach became the favorite means of transportation.Coaching inns were established to
provide food and overnight accommodation to travelers. At the coaching inns, tired horses were exchanged
with fresh horses and stagecoach passengers were fed and given the opportunity to rest overnight. Travel
was difficult because the roads were full of potholes and normally soaked in mud. Other developments of
the period included an increase in the quality of inns. The application of English common law to
the hospitality industry, and in France, the reintroduction of restaurant for public dining.
By the 1700s, the inns in England were much safer and more comfortable. The mails were an
important element in the development of the hospitality industry. Until the late 1700s, the mail in England
was carried on horseback by messengers known as post-boys who were able to ride six miles per hour.
Post-houses were similar to the coaching inns. They were located along the coach routes to ensure a
steady supply of customers who arrived by stagecoach. Until the late 18th century, there were no public
restaurants. There were taverns that served a daily "ordinary" which is a main meal with a fixed price.
The food service element Of the hospitality industry changed dramatically in France in 1765. In that year, a
man named Boulanger operated a small business which sold soups and broths in Paris. These were known
as restaurants, a French word whichmeans "restoratives." Soups and broths had the ability to restore
energy to people whoare tired and weak. Boulanger is recognized as the first to create the first restaurant,
an establishment open to the public with a dining room where a variety of foods could be bought and
consumed.
In the late eighteenth century, the restaurant business flourished. During the French Revolution, the
common people of France revolted against the monarchy who took control of the government and
properties of the aristocrats, many of whom were executed. Cooks and chefs who had been employed by
the aristocrats suddenly losttheir jobs. The unemployed cooks and chefs opened food-service
establishments to earn a living. After the French Revolution, the number of restaurants increased in Paris
Modern Period
Nineteenth Century
In the last quarter of the nineteenth century, public dining was not popular. Many hotels were constructed
without dining facilities. Hotel guests took their meals in their rooms. In 1875, a dining facility was
opened in the Albemarie Hotel in London. By this time, the term restaurant referred to the dining room
of a hotel.
In London, more luxurious hotels begun to appear. Some were known for their excellent guest
accommodation and superior food.. One of the best-known hotels was the Savoy which was opened by
Richard d'OyIy Carte in 1889. In the Savoy, d'Oyly Carte employed two men who became famous
throughout the world—Cesar Ritz (the General Manager) and Auguste Escoffier (the Chef des Cuisines).
Aside from being one of the greatest chefs, he is also known for his book, Le Guide Culinaire. He also
installed the Kitchen Brigade System.
The Americans used their ingenuity to create something for everyone. Delmonico'S was the only
expensive and aristocratic restaurant in the United States. It was famous for its fine food. Delmonico's
served Swiss-French cuisine and became the center of American gastronomy or the art of good eating.
Although the model hotel was an American invention, the Europeans contributed the European plan which
meant that a guest need to pay for both room and meals in one lump sum, but could pay for only the room
and order the meals separately from an a la carte menu or eat elsewhere.
More innovations in hospitality occurred in the nineteenth century such as the custom of dining
out, better methods of preserving food through canning and vacuum packing, mass feeding for school
children, and the establishment of ice cream parlors.
Twentieth Century
The twentieth century has made the world accessible to the average citizen with the advanced
technology and transportation. People expect excellence in service, food, accommodation, and
entertainment. The twentieth century also created the fast-food industry.
Cesar Ritz
He became the general manager of the Savoy Hotel in London, one of the most famous and luxurious
hotels in the world. He made the hotel a cultural center for high society. The Ritz name is synonymous with
refined, elegant hotels and service. At present, the Ritz-Carlton hotels bear his name.
Conrad Hilton
He was once recognized as "the biggest hotel man in the world" and was described by the New York Times
as the "master of hotel finance." He was careful not to over-finance and had a flawless sense of timing. In
1954, he formed the first major chain of American hotels—a group of hotels which followed standard
operating procedures.
Thomas Cook
He is recognized as the first professional travel agent. He was the founder of the world's first travel agency.
He is credited for making world travel possible for middle class. The phrase "Cook's tour is still used at
present to refer to a tour that goes to many places and stops briefly at each place.
J. Willard Marriott
J Willard Marriott founded the Marriott Corporation which has continued to be an important asset to the
hospitality industry. Through his strong faith and determination, J. Willard Marriott began with a root-beer
stand which was founded by necessity and built it into a multibillion-dollar industry.
Ray Kroc
He has been the most financially successful of all hospitality entrepreneurs. He founded the McDonald's
Corporation, a multibillion-dollar industry, through his strong dedication, organizational skills, perseverance,
and incredible aptitude for marketing. Kroc developed. Several operational guidelines such as Quality
Service Cleanliness and, Value or QSC&V. Kroc's motto, "Never be idle a moment' was also incorporated
into the business.
Isadore Sharp
Isadore Sharp, a first generation Canadian, was the founder of Four Seasons
Regent Hotels, the world's largest hotel chain and a multibillion-dollar global hotel empire. The success of
Four Seasons Regent Hotels is largely due to the drive, determination,and personal taste and style of
Isadore Sharp.
Ruth Fertel
He was the founder of Chris Steak House, the largest upscale restaurant chain
in the United States. It has 59 operations--54 in the US and Puerto Rico and 5 intonationally. It sells more
than 11, OOO steaks daily with a gross income of two hundred million dollar a year. Ruth Fertel is the most
successful woman restaurateur at present.