Muhammad Kashan

20211-31196

Portfolio Activity 3: HRM

Q1: How will growth influence a Room & Board’s recruitment polices?

ANS: Due to the Growth Room and board will have to hire a lot of new employees. They will have to
focus on large number of requirement and widen their search for the employees. The company may
need to focus on diverse kind of employees as expanding rapidly opens a gap for new kinds of jobs as
well so they will have to focus on diverse kind of employees with diverse skillset and diverse experience
as well and they might have to hire people with less experience than their current employees. Secondly
they will have to be make changes in the salary or incentives policy as well, they might provide higher
starting salaries to attract users and much more competition between employees to get incentives like
bonuses. Lastly they may have to hire more managers and convert towards a relatively wider structure.
And to hire these employees they will have to rely to methods like company website and social media to
attract new employees quicker and faster.

Q2: How will growth influence a Room & Board’s recruitment polices?

ANS: Due to massive recruitments they might have to rely on faster and quicker forms of selections like
application forms and interview to quickly judge and hire the employees as it would be really difficult to
evaluate huge number of employees and following a relatively longer process will create delays in
expansion and it will also use a lot of company’s useful resources which they need for expansion. It will
also disrupt the focus of the organization as well.

3. How will growth influence Room & Board’s training policies?

ANS: Currently the company’s employees are in small number so it is easier for them to train employees
as they would have been getting individual attention. And as there are is a small number of employees,
company only focuses on hiring the best fits but due to massive hiring it might be possible that all the
employees are not the best fit and the newer employees will not be aware about the company’s norms
and work culture. To ensure firm's products, services, and culture quality the company will have to focus
on specific and general training on huge level to ensure the customer service that they are best known
for. They will have to redesign their whole training program.
4. How will growth influence Room & Board’s performance appraisal system?

ANS: Moving from a small number of employees to a larger number of employees will affect the
appraisal system on a huge note. They will have to be more competitive in terms of incentives given to
employees. It is possible that the company is currently using methods like written essay or MBO or 360-
degree analysis. Also it might be possible that the current method is informal and unstructured. Now the
company will have to follow a much more formal, structure and faster form of appraisal. They may
follow the graphic rating system which is much more formal and a faster of analyzing the employees.

5. Write a job description for a sales associate position at Room & Board.

ANS: We are looking for a highly motivated and customer-focused Sales Associate to join our team at
Room & Board. The Sales Associate will be responsible for providing exceptional service to our
customers. This position is perfect for someone who is passionate about design and enjoys working in a
fast-paced environment where customer is our first priority.

They should be able to understand the customer’s need and guide them according to their individual
need and focus. They should also be able to provide product information and answer customer
questions about our furniture and decor items and guide them what fits their home better. They should
have experience on how to handle the customer calmly.