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Received: 27 May 2021 | Accepted: 14 January 2022

DOI: 10.1002/mar.21642

RESEARCH ARTICLE

What goes around comes around: The effect of belief in karma


on charitable donation behavior

Ming Chen1 | Xing‐Yu (Marcos) Chu2 | Chien‐Huang Lin3 | Shih‐Heng Yu4

1
School of Marketing and Logistics
Management, Nanjing University of Finance Abstract
and Economics, Nanjing, Jiangsu Province,
Karma is the notion that one's current actions will have consequences in the future.
China
2
Business School, Nanjing University, Nanjing,
The present research links the belief in karma with a guilt appeal and examines how
Jiangsu Province, China believing in karma influences the individuals' donation behaviors. The results of four
3
Department of Business Administration, studies demonstrate that for people who hold a strong belief in karma, guilt appeals
National Central University, Jhongli City,
Taoyuan County, Taiwan can arouse the motivation to engage in prosocial activities to remedy past demerits.
4
Department of Business Management, This “remedy demerits” motivation is the reason why individuals who hold a strong
National United University, Miaoli, Taiwan (vs. weak) belief in karma are more likely to donate time (rather than money) and

Correspondence
donate money in lump sums (rather than in installments) when the charitable appeal
Xing‐Yu (Marcos) Chu, Business School, is framed in terms of guilt. Our findings contribute to the literature on specific
Nanjing University, AnZhong Bldg, No. 16
beliefs, individuals' prosocial behaviors, and the motivations of individuals who be-
Jinyin St, Gulou Area, Nanjing 210093, Jiangsu
Province, China. lieve in karma as concerns their responses to charitable appeals. Charitable organi-
Email: marcos.xy.chu@gmail.com
zations can apply the findings by targeting their donor solicitations to individuals
Funding information who believe in karma to enhance engagement in prosocial activities, and by using
National Natural Science Foundation of China, karma priming advertisements to induce individuals to think karmically, thus more
Grant/Award Number: 71902083;
Fundamental Research Funds for the Central efficiently promoting specific donation choices.
Universities, Grant/Award Number:
010414370114; Ministry of Education KEYWORDS
Humanities and Social Sciences Project of
belief, charitable appeal, donation, guilt appeal, karma, prosocial behavior
China, Grant/Award Number: 20YJC630005

1 | INTRODUCTION culture, the general tenet that the universe punishes sins and rewards
virtue has gained increasing acceptance in the West. The common
saying “you reap what you sow” and the popular television series
Now as a man is like this or like that, “The Good Karma Hospital” are representative examples of the no-
according as he acts and according as he behaves, so tion of karma in Western culture. Marketers have also applied the
will he be; belief in karma to philanthropy. For example, an advertisement for
a man of good acts will become good, a man of bad Karma Kitchen states that “Your meal was a gift from someone who
acts, bad; came before you. To keep the chain of gifts alive, we invite you to
he becomes pure by pure deeds, bad by bad deeds. pay it forward for those who dine after you.” Although the concept of
(Brihadaranyaka Upanishad, 7th century BCE) karma resonates with different cultures, the psychology and mar-
keting literature includes few studies on how the belief in karma
This opening quote reflects the principal doctrine of karma, a affects individuals' decision making (Converse et al., 2012; Kopalle
universal causal law by which the future modes of an individual's et al., 2010).
existence are determined by his or her good or bad actions Previous research has focused on how consumer behavior is
(Krishan, 1997). Although the concept of karma stems from Eastern affected by such things as superstition (Kramer & Block, 2008, 2011)

Psychol Mark. 2022;39:1065–1077. wileyonlinelibrary.com/journal/mar © 2022 Wiley Periodicals LLC | 1065


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1066 | CHEN ET AL.

and a belief in fate (Kim et al., 2014; Risen & Gilovich, 2008). Karma is karmic rewards (punishment). The final tenet is the notion of rebirth.
also a specific spiritual belief, but the literature that focuses on how The consequences of actions may emerge in this life; however, the
belief in karma affects consumer behavior is still limited. Kulow and consequences may be opaque and cumulative, and occur in a later life
Kramer (2016) found that individuals who hold a strong (vs. weak) or lives instead of the present life.
belief in karma were more likely to donate time in response to other‐ Previous studies have discussed the impact of various beliefs on
gain appeals. According to previous research, different donation individuals' decision making. People use a belief not only to help them
options have a strong impact on the effectiveness of a given chari- create a connection between a perceived attribution of causality and
table activity (Chandon et al., 2000; Chang et al., 2018). Are other potential outcomes (Kramer & Block, 2011), but also to explain life
types of donation (e.g., donating money in a lump sum or in install- occurrences or events that are difficult to understand (Boden &
ments) also affected? In addition to other‐gain appeals, guilt appeals Berenbaum, 2004). For instance, superstition, which focuses on the
are also commonly used for soliciting charitable donations (Basil connection between objects or actions and lucky or unlucky out-
et al., 2006, 2008; Chang, 2011; Hibbert et al., 2007; Renner comes, can influence the consumers' evaluations and satisfaction
et al., 2013). Does a belief in karma interact with the guilt appeal to levels (Kramer & Block, 2008, 2011). In addition, a belief in fate en-
influence an individual's choice regarding the type of donation? tails the notion that there is a force outside of the individual's own
The current research aims to answer these questions by ex- influence that can lead to both positive and negative outcomes (Risen
ploring how individual donors' belief in karma influences their do- & Gilovich, 2008). According to Kim et al. (2014), consumers' in-
nation choices in response to different charitable appeal frames (guilt cidental indulgent choices can be influenced by a belief in fate.
appeals vs. nonguilt appeals). The results of four studies indicate that Similar to superstition and a belief in fate, the belief in karma is also a
when the appeal is framed in terms of guilt, donors who hold a strong specific spiritual belief (Kulow & Kramer, 2016). However, the literature
(vs. weak) belief in karma prefer to donate time rather than money, that focuses on the effect of such a belief on consumer behavior is not
and prefer to donate money in a lump sum rather than in installments. extensive. Kopalle et al. (2010) noted that a strong belief in karma de-
However, no significant difference was noted in the donation pre- creases disconfirmation sensitivity and influences performance expecta-
ference of donors in response to nonguilt appeals, regardless of their tions by priming a long‐run orientation. Converse et al. (2012)
belief regarding karma. We introduce the “remedy demerit” motiva- demonstrated that when people who believe in karma attempt to manage
tion in this study to explain the underlying mechanism of this effect. uncontrollable outcomes, they are more likely to engage in prosocial
The present research contributes to the literature on karma by activities. For example, job seekers at a job fair tend to make more
clarifying the connection between the belief in karma and individuals' generous pledges to charities when they feel that the outcome of a job
different donation choices. This study also contributes to the litera- search is uncontrollable because they believe that prosocial behavior will
ture on the motivations underlying individuals' prosocial behaviors by lead to positive karmic rewards and further result in a successful job
introducing the “remedy demerit” motivation. Furthermore, we con- search. Additionally, Kulow and Kramer (2016) found a connection be-
tribute to the literature on guilt appeals by identifying the interactive tween the strength of the individual's belief in karma and the willingness
effect between the belief in karma and the guilt appeal. Our findings to respond to other‐gain and self‐gain charitable appeals. They posited
suggest that charitable organizations and marketers can (1) target that individuals who hold a strong belief in karma were more likely to
their donor solicitations to individuals who believe in karma to in- donate time than money in response to charitable appeals highlighting
crease engagement, (2) enhance individuals' karmic thinking via kar- other gains (i.e., other incentives) versus self‐gains (i.e., self‐incentives).
ma priming advertisements, and (3) promote the specific donation Given the similarity between the belief in karma and other spe-
choices efficiently by framing the appeal differently. cific spiritual beliefs, and in light of the previous literature on the
impacts of beliefs on consumer decision making, we propose that an
individual's belief in karma plays a key role in the response to
2 | THEORETICAL BACKGROUND charitable appeals, especially in terms of the choice between differ-
ent types of donation options.
2.1 | Karma

The concept of karma arose in India and spread throughout Asia, and 2.2 | “Remedy demerit” motivation triggered by
is of significance in several religious cultures, including Hinduism, guilt appeals and belief in karma
Buddhism, and their offshoots (e.g., Jainism) (White et al., 2019).
People who believe in karma often regard this concept as the moral Guilt appeals are commonly used to motivate people to make
law of action and consequence. The doctrine of karma has three charitable donations. A guilt appeal is a type of negative emotional
essential tenets (Atkinson, 1908; Krishan, 1997; Pappu, 1987). The appeal that motivates favorable attitudinal and behavioral responses
first tenet is that people's actions can be classified into two broad by creating an emotional imbalance (Renner et al., 2013). As the
types: appropriate (good) and inappropriate (bad) actions. Second, all negative‐state relief hypothesis argues, people like to counterbalance
present actions will lead to future consequences. People's prosocial their temporary negative emotions by benefiting others (Carlson &
(antisocial) behaviors will have positive (negative) outcomes, such as Miller, 1987; Miller & Carlson, 1990). Previous research has indicated
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CHEN ET AL. | 1067

that guilt appeals can influence consumers' attention, attitude, and abstract concepts (e.g., happiness, awe, confidence, and enthusiasm)
purchase intention (Basil et al., 2006, 2008; Chang, 2011; Hibbert (Aaker et al., 2011; Mogilner et al., 2012; Rudd et al., 2012) and
et al., 2007). For example, the arousal of guilt feelings can effectively makes people consider their social connections with others in a more
grab the individuals' attention and enhance their donation intent comprehensive manner (Mogilner, 2010). Reed et al. (2007) argued
(Hibbert et al., 2007). Additionally, Chang (2011) posited that guilt‐ that a moral identity makes individuals more likely to donate time
inducing messages can positively influence consumers' attitudes and than money to charities. Hildebrand et al. (2017) also found that
behaviors by arousing or emotionally activating them. consumers make more favorable evaluations of companies that make
Considering individuals' belief in karma, we propose that guilt in‐kind (e.g., time) donations to corporate social responsibility issues
appeals may remind people of past negative behaviors that arouse a as opposed to monetary contributions of equivalent value.
feeling of guilt. According to the doctrine of karma, these past in- In the context of karma, two concepts can explain this effect. The
appropriate actions (brought to mind by the guilt appeal) are likely to concept of “dukkha,” which serves as the central orienting concept in
lead to negative consequences. In other words, the karmic valence of all Buddhist psychology (Mick, 2017), can be translated as “suffering”
individuals who hold a strong belief in karma is temporarily negative or “the problem of human life” (Garfield, 2015, p. 9) and includes
because the guilt appeal has reminded them of their past in- unease, stress, anxiety, unsatisfactoriness, anguish, sorrow, and pain.
appropriate actions. Consequently, restoring the karmic valence as The goal of Buddhist psychology is freedom from suffering, and the
soon as possible may be the priority of these individuals. Performing realization that well‐being is not attached to enjoyable stimuli
prosocial behaviors that can gain karmic rewards is an efficient way (Wallace, 1999). Besides, time is limited for us because we are all
to offset the negative valence. The present research defines the mortal. Regardless of whether people are poor or rich, the same 24 h
motivation for individuals engaging in prosocial activities to remedy in a day are available for them to do whatever they want (Reed
their past demerits as the “remedy demerit” motivation. In this con- et al., 2016). Michael LeBoeuf stated, “Waste your money and you're
text, for individuals whose belief in karma is weak, the “remedy de- only out of money, but waste your time and you've lost a part of your
merit” motivation is not expected to be triggered by a guilt appeal life.” In other words, once time is lost, it cannot be regained (Mogilner
since they do not believe that they have demerits that must be re- & Aaker, 2009). Thus, for individuals with the “remedy demerit”
medied. Furthermore, nonguilt appeals that cannot arouse the in- motivation, donating time (as opposed to money) is a kind of suffering
dividuals' feelings of guilt and generate a negative karmic valence that can help remedy the demerits and realize well‐being by gaining
cannot trigger the “remedy demerit” motivation, regardless of whe- more karmic rewards.
ther the individual's belief in karma is strong or weak. In addition to “dukkha,” the concept of “dana,” which refers to
According to the doctrine of karma, two crucial characteristics of the act of charitable contributions, may also provide certain guidance
the “remedy demerit” motivation may influence individuals' prosocial (Ahmad et al., 2016). In this concept, the scope of charitable con-
behaviors. The first characteristic is sufficiency. Since individuals want tributions includes not only currency, food and medicine but also
to restore their karmic valence back to positive by engaging in pro- kindness, compassion and knowledge, all of which may be given as
social activities, the first consideration is whether the karmic rewards gifts (Majumdar, 2015). In other words, giving can be either material
of prosocial activities are enough to recover from the negative karmic or immaterial according to the concept of dana. For instance, do-
valence. Thus, we expect that individuals who have the “remedy nating money to welfare organizations and donating books to public
demerit” motivation will want to ensure that the karmic rewards libraries are examples of material donations. Keeping a neighborhood
gained from their prosocial behaviors are sufficient to accomplish park neat and participating in other voluntary activities are examples
this. Another characteristic is urgency. Individuals who have the “re- of immaterial donations. Bodhi (2005) argued that if one cannot
medy demerit” motivation hope to recover from the negative karmic contribute funds for such projects but provides physical labor, the
valence as soon as possible. Thus, another crucial consideration is karmic results are even greater. However, since karma works in the
whether the prosocial activities can promptly rectify the negative future, whether one's karmic rewards for dana will remedy a given
karmic imbalance. These two characteristics of the “remedy demerit” demerit is unknown. Thus, although donating money and donating
motivation can be used to explain the individual's different donation time seem to be equally mundane, individuals who believe strongly in
choices. karma regard physical labor as a means to gain greater karmic
rewards.
In summary, for individuals whose belief in karma is strong, guilt
2.3 | Donating time versus money appeals induce the sense that their karmic valence is temporarily
negative and triggers the “remedy demerit” motivation. Donating time
Time and money are two of the most common donations sought by can help individuals gain more karmic rewards than donating money
charitable organizations. Time and money are intrinsically related and, to reset their negative karmic valence to positive, thus ensuring that
to a certain extent, interchangeable (DeVoe & Pfeffer, 2007). How- the karmic balance can be restored, as predicted by the characteristic
ever, people often have different opinions regarding the donation of of sufficiency. However, for individuals whose belief in karma is weak,
time versus money, depending on their given situation (Mogilner we do not expect the “remedy demerit” motivation to be triggered by
et al., 2008). Previous studies have noted that time is associated with guilt appeals. Furthermore, the “remedy demerit” motivation is not
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1068 | CHEN ET AL.

expected to be triggered by nonguilt appeals, regardless of whether relevant (Chin et al., 2013; Hasan et al., 2018). Therefore, the question is
the individual's belief in karma is strong or weak. Thus, we propose whether the “remedy demerit” motivation influences the individual's do-
the following hypotheses: nation preference for donating money via a lump sum or in installments.
According to our definition, individuals who are driven by the “re-
H1a ‐ Individuals who hold a strong (vs. weak) belief in karma are medy demerit” motivation have not only a sense of guilt but also a feeling
more likely to donate time than money in response to guilt of urgency to remedy their past demerits to avoid unfavorable karmic
appeals. consequences. This sense of urgency may further influence their donation
choices. In other words, such individuals are expected to be more de-
termined to identify a means by which to relieve their sense of guilt. For
H1b ‐ Individuals have no preference for donating time or money example, if the karma valence is negative, they will urgently seek to
in response to nonguilt appeals, regardless of whether their remedy demerits through prosocial behavior so that they do not re-
belief in karma is strong or weak. incarnate as an inferior creature, such as an insect. In contrast, nonguilt
appeals do not arouse the individual's sense of a negative karmic valence.
In this context, the goal of prosocial behavior is not to remedy demerits
H2 ‐ The effect of an individual's strong belief in karma on the but to ensure a superior reincarnation (as someone higher up the social
preference for donating time rather than money in response to scale), which is less urgent. In other words, the sufficiency of a donation
guilt appeals is mediated by the “remedy demerit” motivation. via lump sum and a donation in installments is equivalent, since the total
amount of money donated is the same. The difference between a do-
nation via lump sum and in installments pertains to the time span over
2.4 | Donating money via a lump sum versus in which the donation is made. The sense of urgency may cause individuals
installments to donate money via a lump sum to remedy their demerits immediately,
rather than donating over a long period of time, which might force them
Both time and money are common types of donations. However, to dwell on the negative feelings associated with past demerits. Thus, we
money is more commonly chosen to be donated when schedule and propose the following hypotheses:
distance issues are taken into consideration. For example, when in-
dividuals want to respond to prosocial appeals from other cities or H3a ‐ Individuals who hold a strong (vs. weak) belief in karma are
even overseas, or prosocial appeal activities conflict with their more likely to donate money via a lump sum than in install-
timetables, donating money seems to be the only option. In fact, ments in response to guilt appeals.
existing statistics (T. Yang, 2020) highlight this argument. According
to this report, the number of registered real‐name volunteers in
China was 169 million, donating a total of 2.27 billion hours of vo- H3b ‐ Individuals have no preference for donating money via a
lunteer service in 2019. In other words, the average volunteer spent lump sum or in installments in response to nonguilt appeals,
only approximately 13.4 h a year in volunteer service. However, the regardless of whether their belief in karma is strong or weak.
average volunteer contributed approximately 535 RMB (approxi-
mately $83) a year in monetary donations.
When individuals choose to donate money, donating via a lump sum H4 ‐ The effect of the individual's strong belief in karma on the
and donating in installments are two common options in the real world. preference for donating money via a lump sum rather than in
For example, a person can choose to donate $360 to a charitable foun- installments in response to guilt appeals is mediated by the
dation in a single contribution or donate $30 each month for a year. “remedy demerit” motivation.
However, the relevant literature regarding the difference between these
two donation options is sparse, and focuses particularly on corporate
donations (Chin et al., 2013; Jin & He, 2018; Sengabira et al., 2020). 3 | OVERVIEW OF STUDIE S
Previous studies on how corporate donations via a lump sum or in in-
stallments influence consumer perceptions and behavioral responses We conducted four studies to test H1–H4. Figure 1 shows the
have drawn relatively consistent conclusions. Jin and He (2018) argued conceptual framework including an overview of the hypotheses
that donating a larger single amount of money via a lump sum (amount‐ and the study in which these hypotheses are investigated. In
focused strategy) can show consumers that the donor firm has more Study 1, we preliminarily demonstrate the interactive effect be-
resources and is more capable of helping charities. In contrast, donating tween the belief in karma and guilt frame on the individual's
money in installments (frequency‐focused strategy) is more likely to in- choice of donating time or money. Study 2, which was conducted
dicate that the donor firm has the persistence to help charities. In other in the field, provides further evidence for the effect found in
words, information regarding the donation amount (frequency) indicates Study 1 and features mediation by the “remedy demerit” moti-
to the customers that the firm's persistence and commitment are less vation. Study 3 analyzes the interactive effect on the individual's
(more) relevant while the firm's resources and ability are more (less) preference for donating money via a lump sum or in installments,
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CHEN ET AL. | 1069

FIGURE 1 Conceptual framework

TABLE 1 Structures of four studies

Study Independent variable Moderator Mediator Dependent variable

Study 1 Laboratory Belief in karma (weak vs. Charitable appeal (guilt Donation preference (1 = donating money;
experiment strong) vs. nonguilt) 7 = donating time)

Study 2 Experiment in Belief in karma (weak vs. “remedy demerit” Donation choice (donating time vs. donating
the field strong) motivation money)

Study 3 Laboratory Karma prime (present Donation choice (donating money via a lump
experiment vs. absent) sum vs. in installments)

Study 4 Experiment in Belief in karma (weak vs. “remedy demerit” Donation choice (donating money via a lump
the field strong) motivation sum vs. in installments)

while Study 4 explores the mediation effect of the “remedy de- students were shown eight appeals (four guilt appeals and four
merit” motivation in the field. A summary of the structure of four nonguilt appeals) and were asked to evaluate how the message of
studies is shown in Table 1. each appeal made them feel. The questionnaire included four items
measuring guilt (e.g., “I would be ashamed of it”; “I feel guilty about
it”), which were measured on a 7‐point scale developed by Cotte
4 | S TU D Y 1 et al. (2005) (Cronbach's α = 0.95). A t‐test was conducted to examine
whether the participants' feelings of guilt differed significantly be-
Study 1 aims to explore how the effect of the guilt appeals moderates tween the guilt and nonguilt appeal conditions, which evoked the
an individual's belief in karma, with the outcome variable being the highest (M = 5.40, SD = 0.81) and lowest (M = 3.24, SD = 1.02) levels
preference for donating time or money (H1a and H1b). of guilt, t (1, 42) = 7.75, p < 0.01, respectively.

4.1 | Method 4.1.3 | Procedure and measures

4.1.1 | Participants and design Based on the results of the pretest, we developed two appeal messages
to be used in the study, one for the guilt appeal condition and one for the
This study had a measured belief in karma × 2 (charitable appeal nonguilt appeal condition. The participants in the guilt appeal condition
frame: guilt vs. nonguilt) between‐subjects design. A total of 160 read the appeal message focusing on the negative outcome caused by
students (48.7% female, Mage = 20.63, SD = 1.52) from a public uni- their past behaviors. In the case of the nonguilt appeal condition, parti-
versity in Taiwan participated in this study in exchange for course cipants were shown an appeal message that also presented a negative
credit. We were interested only in the participants' preference for outcome, but one that was not caused by their past behaviors (see details
donating time versus money. Thus, we excluded 26 participants who in Supporting Information Appendix S1).
said they would prefer not to donate (Reed et al., 2016), thereby After reading the appeal message, the participants were told that
retaining 134 participants (47.8% female, Mage = 21.57, SD = 1.48). an afforestation effort was requesting donations. Both time and
money were equally important for the volunteer activity. Participants
were asked to indicate what they would like to do (0 = “No, thanks!
4.1.2 | Pretest I prefer not to donate”; 1 = “Donate $300 TWD [approximately $11
USD] to hire people for 2 hours of afforestation activities [according
To identify messages that we could use to manipulate guilt appeals, to the average hourly wage]”; 7 = “Donate 2 h of personal time to the
we conducted a pretest at a public university in Taiwan. Forty‐four afforestation activity”).
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1070 | CHEN ET AL.

Furthermore, participants were asked to complete the belief in karma


scale (e.g., “I believe in karma”; “I believe in reincarnation in which one

Donating money via a lump sum versus in


becomes better [worse] for having performed good [bad] actions”)

p Value

>0.10

0.088

<0.05
(Kopalle et al., 2010; Cronbach's α = 0.80). Next, we used the same four‐
item guilt scale (Cotte et al., 2005) as in the pretest as a manipulation
check for the guilt appeal. Lastly, participants were debriefed and told
that the choices they made were hypothetical answers to this hypothe-

Wald Z
tical situation and that they would not need to implement their choices.

installments (Study 4)

−1.10

−1.71

2.41
4.2 | Results

−0.20

−2.04

0.62
4.2.1 | Manipulation check

β
The results of the manipulation check on guilt appeal showed that the

Donating money via a lump sum versus in


participants in the guilt appeal condition (M = 5.09, SD = 1.10) per-

p Value

>0.10

>0.10

<0.05
ceived a higher level of guilt than did those in the nonguilt appeal
condition (M = 3.14, SD = 1.09, t (1, 132) = 10.24, p < 0.01).

Wald Z
4.2.2 | Donation preference

installments (Study 3)

−0.52

−0.26

2.29
We conducted regression analysis with belief in karma and charitable
appeal frame as the independent variables, and donation preference
as the dependent variable. The results highlighted a significant in-

−0.27

−0.13

1.79
teraction between the charitable appeal frame and the belief in
β

karma (β = 0.52, t = 2.38, p < 0.05) (see Table 2). In response to the
guilt appeal, participants who held a strong belief in karma were more
p Value

0.095

0.066

<0.01
likely to donate time (M = 4.84) than were those whose belief in
Donating time versus money

karma was weak (M = 3.49, β = 0.45, t = 3.10, p < 0.01).


However, when the appeal frame was nonguilt, no significant dif-
Wald Z

ference was observed in the percentage of participants who


−1.67

−1.84

2.58

donated time, between the strong (M = 3.37) and weak belief in


karma conditions (M = 3.58, β = −0.07, t = −0.43, p > 0.10) (see
(Study 2)

Figure 2).
−0.33

−2.33

0.71
β

4.3 | Discussion
p Value
Donation preference (Study 1)

>0.10

>0.10

<0.05

Study 1 found that when responding to a guilt appeal, individuals who


Dependent variable

held a strong belief in karma were more likely to donate time than were
−0.43

−1.39

2.38

those whose belief in karma was weak. When the appeal frame was
t

nonguilt, the effect vanished. These results confirmed H1a and H1b.
Results of four studies

However, the underlying mechanism of this effect was still not clear.
−0.07

−1.13

0.52

Thus, we conducted Study 2 in the field to provide further evidence.


β

Belief in karma × guilt


Independent variable

5 | S TU D Y 2
Two‐way interactions
Belief in karma

This study was intended to explore the mediation effect of the


Guilt appeal
Main effects
TABLE 2

appeal

“remedy demerit” motivation. In addition, since participants in


Study 1 were students whose belief in karma was relatively weak
(M = 3.51 in Study 1), we conducted this study on Putuo Mountain,
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CHEN ET AL. | 1071

have done before” on a 7‐point scale (1 = strongly disagree, 7 = strongly


agree) (Cronbach's α = 0.83).
Next, the participants were asked to complete the belief in karma
scale (Cronbach's α = 0.81) and the four‐item guilt scale as a manip-
ulation check for the guilt appeals as used in Study 1. Finally, the
participants were told that the choices they made were hypothetical
answers to this study and that they would not need to implement
their choices. Furthermore, the participants were asked not to share
this information with other participants who had not yet made
choices. All the participants in this study completed the procedure
alone to eliminate any potential interference.
F I G U R E 2 Interaction between belief in karma and charitable
appeal frame on donation preference (Study 1)

5.2 | Results
which is one of the four famous Buddhist mountains in China, to
enhance the participants' average karma scale. 5.2.1 | Manipulation check

The results of the manipulation check on the guilt appeal showed that
5.1 | Method the participants in the guilt appeal condition (M = 5.15, SD = 1.12)
perceived a higher level of guilt than did those in the nonguilt appeal
5.1.1 | Participants and design condition (M = 3.08, SD = 1.09, t (1, 118) = 10.24, p < 0.01).

This study had a measured belief in karma × 2 (charitable appeal


frame: guilt vs. nonguilt) between‐subjects design. A total of 178 5.2.2 | Donation choice
tourists (47.8% female, Mage = 36.94, SD = 6.44) participated in this
study. Fifty‐eight participants who preferred not to donate were We ran a logistic regression with the participants' choices as the
excluded, thereby retaining 120 participants (49.2% female, Mage = dependent variable. The dependent variable was coded as “Donating
34.94, SD = 6.14). As a reward, each participant who read the mes- time = 1” and “Donating money = 0,” and the independent variables
sage and finished the questionnaire was given a bottle of mineral were coded as “Guilt appeal = 1” and “Nonguilt appeal = 0.” The re-
water that was worth 3 RMB (approximately $0.4). sults indicated a significant interaction between the charitable appeal
frame and belief in karma (β = 0.71, WaldZ = 2.58, p < 0.01). Speci-
fically, in response to the guilt appeal, participants who held a strong
5.1.2 | Procedure and measures belief in karma were more likely to donate time (76.72%) than were
those whose belief in karma was weak (51.48%, β = 0.38, Wald
First, the participants were asked to indicate how much half an Z = 1.98, p < 0.05). In contrast, when the appeal was framed as non-
hour of their time was worth to them in RMB. Next, the partici- guilt, we observed a marginally significant difference in the percen-
pants were randomly assigned to the guilt and nonguilt appeal tage of participants who donated time when comparing the
conditions and asked to read the appeal message for the corre- responses of those in the strong (32.78%) and weak belief in karma
sponding conditions. The study was designed as a publicity conditions (56.68%, β = −0.33, Wald Z = −1.67, p = 0.095) (see
campaign on forest protection. The same appeal messages as in Figure 3).
Study 1 were used as the stimuli to manipulate the charitable
appeal frames in this study (see Supporting Information Appen-
dix S1). After reading the appeal message, the participants were 5.2.3 | Mediation analysis
told that a volunteer activity that aims to publicize the idea of
protecting forests was asking for donations. Both time and money To determine whether the “remedy demerit” motivation mediated
were equally important for the volunteer activity. Next, the par- the effect of belief in karma on the donation choices moderated
ticipants were asked to choose from three donation options: by the charitable appeal frame, we conducted a mediation ana-
“Volunteer half an hour to the publicity campaign,” “Donate the lysis using PROCESS Model 8 with 5000 bootstrap samples
equivalent of half an hour in money (the amount you wrote (Hayes, 2018). We found a significant indirect effect, with a 95%
previously),” or “No, thanks.” confidence interval excluding zero (β = 0.25, CI [0.0708–0.5552]),
To evaluate the “remedy demerit” motivation, the participants were indicating significant mediation by the “remedy demerit” moti-
asked to indicate their agreement with the following statements: “I would vation. For the guilt appeal framing, the “remedy demerit” moti-
like to make amends for my past mistakes” and “I want to remedy what I vation was triggered only for participants whose belief in karma
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1072 | CHEN ET AL.

6.1 | Method

6.1.1 | Participants and design

This study had a 2 (charitable appeal frame: guilt vs. nonguilt) × 2


(karma prime: present vs. absent) between‐subjects design. A total of
120 students (51.7% female, Mage = 21.61, SD = 1.65) from a public
university in China participated in this study in exchange for course
credit.

F I G U R E 3 Interaction between belief in karma and charitable


appeal frame on percentage of time donation (Study 2)
6.1.2 | Procedure and measures

was strong (CI [0.0901–0.5919], excluding 0). In contrast, when We manipulated the belief in karma by using the same stimuli used by
the appeal was framed as nonguilt, the “remedy demerit” moti- Kulow and Kramer (2016). The participants in the karma priming
vation was not triggered and did not mediate the effect, regard- condition viewed a humorous 38 s commercial developed by
less of whether the belief in karma was weak or strong (CI connect2earth.org. The commercial indicated the central doctrine of
[−0.0374 to 0.2201], including 0). karma. The advertisement began with a man littering, which led to a
chain of events, and finally circled back to the man with a negative
consequence (getting struck in the shoulder by an arrow and being hit
5.3 | Discussion by a truck). At the end of the commercial, the tagline “It all comes to
you” was shown. The participants in the no‐karma‐priming condition
The results of Study 2 replicated the findings of Study 1, thus con- viewed a humorous 38 s commercial for a Mercedes Benz E‐Class.
firming H1a and H1b. Moreover, Study 2 demonstrated the med- The commercial began with a pretty woman trying to order fast food.
iating role of the “remedy demerit” motivation for this effect, as When the woman was told that she was in a library, she repeated her
predicted by H2. We found a marginal effect (p = 0.095) in the order again but in a hushed tone. The commercial ended with a
nonguilt condition in this study. One possible explanation is that the tagline, “Beauty is nothing without brains.”
participants we found on Putto Mountain (Buddhist Mountain) held a We used the same appeal messages as in Study 1 as the stimuli
stronger belief in karma, in comparison to ordinary people. They were to manipulate the charitable appeal framing (see Supporting In-
more likely to participate in charitable activity. However, conducting formation Appendix S1). After reading the same appeal message as
this experiment in the field was still beneficial as it greatly enhanced used in Study 1, participants were told that an afforestation effort
the robustness and generalizability of the results. Thus, the following was requesting donations. Next, the participants were asked to
studies will continue to confirm the effect in both a lab (Study 3) and choose from two donation options: “Donate 30 RMB (approximately
a field setting (Study 4). $4.5) one time” or “Donate 10 RMB (approximately $1.5) monthly for
In Studies 1 and 2, we measured the respondents' donation three months.” Next, as a manipulation check for guilt appeal and
preference for either time or money. While both time and money karma priming, the participants were asked to complete the four‐item
are common types of donations, money is more commonly do- guilt scale (Cotte et al., 2005) and the belief in karma scale (Kopalle
nated because of various issues (e.g., convenience, efficiency, et al., 2010) used in Study 1. Lastly, the participants were debriefed
etc.). Thus, we conducted Studies 3 and 4 to examine new do- and told that the choices that they made were hypothetical answers
nation options that are often seen when donating. We intended to a hypothetical situation and that they would not need to imple-
to investigate whether the choice between donating money via a ment their choices.
lump sum and in installments is influenced by a belief in karma
and a guilt appeal.
6.2 | Results

6 | S TU D Y 3 6.2.1 | Manipulation check

To test H3a and H3b, we conducted Study 3 to explore how the The results of the manipulation check for guilt appeal showed that
effect of the guilt appeal moderates an individual's primed belief in the participants in the guilt appeal condition (M = 5.02, SD = 1.12)
karma, with the outcome variable of preference for donating money perceived a higher level of guilt than did those in the nonguilt appeal
via a lump sum or in installments. In addition, we used different condition (M = 3.32, SD = 1.03, t (1, 118) = 8.32, p < 0.01).
priming techniques to manipulate the belief in karma to eliminate the Additionally, the manipulation check for karma priming indicated that
participants' relatively weak belief in karma. the participants in the karma priming condition (M = 4.82, SD = 1.01)
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CHEN ET AL. | 1073

thought more karmically than did those in the no‐karma‐priming 7 | STU DY 4


condition (M = 3.35, SD = 1.10, t (1, 118) = 7.64, p < 0.01).
This study aimed to demonstrate how the “remedy demerit” moti-
vation mediated individuals' donation choice. This study was also
6.2.2 | Financial donation choice conducted on Putuo Mountain to provide further evidence for the
effect.
We ran a logistic regression with the participants' financial donation
choices as the dependent variable. The dependent variable was co-
ded as “Donation via a lump sum = 1” and “Donation in install- 7.1 | Method
ments = 0”; the two independent variables were coded as “Guilt
appeal = 1” and “Nonguilt appeal = 0” and as “Karma prime pre- 7.1.1 | Participants and design
sent = 1” and “Karma prime absent = 0.” The results indicated a sig-
nificant interaction effect between the charitable appeal frame and Similar to Study 2, Study 4 had a measured belief in karma × 2
karma priming (β = 1.79, WaldZ = 2.29, p < 0.05). More specifically, (charitable appeal frame: guilt vs. nonguilt) between‐subjects design.
the participants who were thinking more karmically (80%) were more A total of 152 tourists (49.3% female; Mage = 36.94, SD = 7.34) par-
likely to donate money via a lump sum than were those who were ticipated in this study. Twenty‐three participants who preferred not
thinking less karmically (46.67%) in response to the guilt appeal to donate were excluded, thereby retaining 129 participants (47.3%
(β = 1.52, WaldZ = 2.60 , p < 0.01). In contrast, when the appeal was female; Mage = 34.13, SD = 7.13). Every participant was presented a
framed as nonguilt, no significant difference was observed in the bottle of mineral water that was worth 3 RMB (approximately $0.4)
percentage of participants who donated money via a lump sum be- as a reward.
tween more (43.33%) and less karmic thinking conditions (50%)
(β = −0.27, WaldZ = −0.52, p > 0.10) (see Figure 4).
7.1.2 | Procedure and measures

6.3 | Discussion First, the participants were randomly assigned to the guilt and non-
guilt appeal conditions and asked to read the corresponding appeal
By using different donation choices, Study 3 found similar results as message. Similar to Study 2, this study was designed as a publicity
in the two previous studies, which confirmed the robustness of the campaign on forest protection. We used the same appeal messages
effect. In Study 3, we found that individuals who held a strong (vs. as in Study 1 to manipulate the charitable appeal framing in this
weak) belief in karma were more likely to donate money via a lump study. Subsequently, participants were told that an afforestation
sum than in installments in response to a guilt appeal (confirmed H3a activity was requesting donations. All the participants were asked to
and H3b). However, the effect did not occur when the appeal frame choose one of three options: “Donate RMB 30 one time,” “Donate
was nonguilt. Furthermore, Study 3 manipulated (rather than mea- RMB 10 monthly for 3 months,” or “Do nothing.”
sured) participants' karmic beliefs via the display of different adver- Next, participants were asked to complete the evaluation
tisements. It extended the managerial applications of the findings by related to the “remedy demerit” motivation (Cronbach's α = 0.88),
demonstrating that individuals can be induced to think karmically by belief in karma scale (Cronbach's α = 0.89), and four‐item guilt
viewing karma priming ads. In the next study, we further tested the scale as a manipulation check for the guilt appeal. Finally, as in
underlying mechanism in a field setting. Study 2, the participants were told that the choices they made
were hypothetical answers and that they would not have to im-
plement their choices. They were also asked to not share this
information with other participants who had not yet made choi-
ces. All the participants in this study completed the procedure
alone in a sequential manner.

7.2 | Results

7.2.1 | Manipulation check

The manipulation check on guilt appeal indicated that the participants

F I G U R E 4 Interaction between charitable appeal frame and in the guilt appeal condition (M = 4.95, SD = 1.24) perceived a sig-
karma prime on percentage of donating money via a lump sum nificantly higher level of guilt than did those in the nonguilt appeal
(Study 3) condition (M = 3.22, SD = 1.19, t (1, 127) = 8.11, p < 0.01).
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1074 | CHEN ET AL.

preference for donating money via a lump sum rather than in in-
stallments in response to a guilt appeal is mediated by the “remedy
demerit” motivation, as predicted by H4. Similar to Study 2, Study 4
was conducted in the field which increased the generalizability and
robustness of the results.

9 | GE NERAL DISC US SION

Numerous studies have discussed the factors that can influence in-

F I G U R E 5 Interaction between belief in karma and charitable dividuals' charitable behavior, such as customer engagement
appeal frame on percentage of donating money via a lump sum (Christofi et al., 2020), self‐gain/other‐gain appeals (Chapman
(Study 4) et al., 2020), collective threats (Zheng et al., 2021), servant brand
consumption (Ho et al., 2021). However, research on the joint effect
of belief and appeal frame on donors' behavior remains limited. Thus,
7.2.2 | Donation choice the present research proposed an interactive effect between belief in
karma and appeal frame (guilt appeal vs. nonguilt appeal) on donation
We ran the same logistic regression analysis as in Study 3 with the par- choice. In addition, we introduced the “remedy demerit” motivation
ticipants' choices as the dependent variable. The results indicated a sig- to explain the underlying mechanism of this effect.
nificant interaction between the charitable appeal frame and belief in Four studies were conducted to support our hypotheses. Stu-
karma (β = 0.62, WaldZ = 2.41, p < 0.05). When responding to the guilt dies 1 and 2 focused on the joint effect of karma belief and appeal
appeal, participants who held a strong belief in karma (77.68%) were frame on the donor's choice between donating time and donating
more likely to donate money via a lump sum than were those whose money. Studies 3 and 4 focused on the options of donating money
belief in karma was weak (47.93%, β = 0.43, WaldZ = 2.28, p < 0.05). In via a lump sum or in installments. Studies 1 and 3 were conducted as
contrast, when the appeal was framed as nonguilt, no significant differ- laboratory experiments. We conducted Studies 2 and 4 in the field
ence was observed in the percentage of participants who donated money to enhance the generalizability and robustness of the results. Study
via a lump sum, between the strong (38.77%) and weak belief in karma 1 provided the primary evidence of the effect that individuals who
conditions (53.71%, β = −0.20 , WaldZ = −1.10 , p > 0.10) (see Figure 5). hold a strong (vs. weak) belief in karma are more likely to donate
time than money in response to a guilt appeal. For individuals whose
belief in karma is strong, guilt appeals induce the sense that their
7.3 | Mediation analysis karmic valence is temporarily negative. Donating time offers a
greater karmic reward than donating money, thus ensuring that
To determine whether the “remedy demerit” motivation mediated the their karmic valence is reset from negative to positive. Study 2 re-
effect of belief in karma on donation choice moderated by charitable plicated the results in a field setting and demonstrated the med-
appeal frame, we conducted a bias‐corrected mediation analysis iating role of the “remedy demerit” motivation. The “remedy
using PROCESS Model 8 with 5000 bootstrap samples (Hayes, 2018). demerit” motivation can be triggered by guilt appeals, but only for
The indirect effect of moderated mediation was significant, with a individuals whose belief in karma is strong. The sufficiency char-
95% confidence interval excluding zero (β = 0.27, CI acteristic of motivation will make individuals want to gain sufficient
[0.0897–0.5636]), indicating significant mediation by the “remedy karmic rewards from their prosocial behaviors. In Study 3, instead of
demerit” motivation. When the appeal was framed as guilt, the “re- measuring, we manipulated participants' karmic thinking by pre-
medy demerit” motivation was triggered only for participants who senting different advertisements. The results demonstrated that
strongly believed in karma (CI [0.1096–0.6011], excluding 0). In individuals who were thinking more karmically were more likely to
contrast, when the appeal was framed as nonguilt, the “remedy de- donate money via a lump sum than in installments in response to a
merit” motivation was not triggered and did not mediate the effect, guilt appeal. Individuals who believe their karmic valence is tem-
regardless of whether the belief in karma was weak or strong (CI porarily negative are more determined to identify a means by which
[−0.0423 to 0.1934], including 0). to restore their karmic balance quickly. Compared with donating
money in installments, donating money via a lump sum offers im-
mediate karmic rewards, thus decreasing the amount of time during
8 | DISC US SION which their karmic valence is negative. The results of Study 4 were
consistent with Study 3 and further identified that the effect was
In Study 4, we replicated the findings of Study 3, which supported mediated by the “remedy demerit” motivation. For individuals who
H3a and H3b. The results of Studies 3 and 4 were consistent. have the “remedy demerit” motivation, the urgency characteristic of
Moreover, effect of the strong belief in karma on the individual's motivation will cause them to donate money via a lump sum (rather
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CHEN ET AL. | 1075

than in installments) to decrease the tendency to dwell on the ne- installments. (3) The underlying mechanism revealed by our research,
gative feelings associated with past demerits. the “remedy demerit” motivation, is also different from motivations
found in prior research since it can be triggered only by the combi-
nation of the individual's strong belief in karma and the presentation
10 | TH EORETIC AL I MPLICAT I ON S of a guilt appeal.

The present research adds to the literature in several ways. First,


previous literature on specific beliefs has focused on the effect of 11 | MANAGERIAL IMPLICATIONS
superstition (Kramer & Block, 2008, 2011; Z. Yang, 2011) and the
belief in fate (Kim et al., 2014; Risen & Gilovich, 2008). Although the The current research provides rich managerial implications. Giving
belief in karma is also a specific spiritual belief, the literature on how USA (2020) reported that the total estimated charitable donations in
this belief affects consumers is limited in the marketing and psy- the United States in 2019 amounted to $449.64 billion. Individuals
chology fields. The present research contributes to the literature on remained the largest source of charitable donations and accounted
karma by discussing the connection between individuals' belief in for 69% of the total donations in 2019. Thus, it is crucial for both
karma and their different donation choices, that is, between donating charitable organizations and marketers to understand the psychology
time and donating money, and the preference for donating money via of donors (individual donors, especially) to persuade and motivate
a lump sum or in installments. them to participate in donation activities. Our study suggests that
Second, individuals' motivations for performing prosocial beha- charitable organizations can target their donor recruitment efforts by
viors have been discussed extensively (Aaker et al., 2011; Chang & appealing to people with specific beliefs (e.g., karma) since such in-
Chu, 2020; Chapman et al., 2020; Ho et al., 2021; Kulow & dividuals are more likely to engage in prosocial activities.
Kramer, 2016). However, motivations related to the belief in karma Furthermore, both karmic thinking and the appeal frame were
have received limited research attention. The present research con- manipulated by advertisements in Study 3. Thus, the results suggest
tributes to the research on the motivations underlying individuals' that marketers can use different advertisements to temporarily in-
prosocial behaviors by introducing the “remedy demerit” motivation, crease individuals' karmic thinking, or combine it with the guilt appeal
which is triggered by the interactive effect of the belief in karma and frame to arouse the “remedy demerit” motivation. In other words,
the guilt appeal frame. Furthermore, this motivation can be triggered even individuals who do not believe in karma can also be induced to
only when individuals hold a strong belief in karma and are re- think more karmically by viewing karma priming advertisements,
sponding to a guilt appeal. Two crucial characteristics of motivation which can enhance their engagement in prosocial activities or in-
(sufficiency and urgency) are used to explain differences in in- crease their purchase intention for the advertised product.
dividuals' preferences for donating time or donating money, and their The present research demonstrated the interactive effect of
choice between donating money via a lump sum and in installments. karma belief and guilt appeal on individuals' donation choices.
Third, the impacts of the guilt appeal frame on consumer behavior Hence, the findings can be used by charitable organizations to
have been investigated (Basil et al., 2006, 2008; Chang, 2011; Hibbert promote specific donation choices more efficiently. For example,
et al., 2007; Renner et al., 2013). However, the relationship between personal engagement is more important than financial donations
karma belief and guilt appeal has not been discussed in previous research. for certain charitable appeals. Marketers can use the guilt appeal
The present research contributes to the research on guilt appeals by together with karma priming advertisements to increase the
identifying the interactive effect between individuals' belief in karma and likelihood that the individual will participate in the activities
guilt appeal. Moreover, this study extends the application of guilt appeals personally (e.g., volunteer). Similar methods can also be used to
by linking the guilt appeal to the choice between donating time and enhance individuals' donation preference for donating money via
donating money as well as the choice between donating money via a a lump sum (e.g., fundraising).
lump sum and in installments. We also demonstrated the moderating role
of guilt appeal in this effect.
Kulow and Kramer (2016) found an interactive effect between 12 | L I M I TAT I O NS AN D F U TU R E
belief in karma and appeal frame on donation choice. The current RESEARCH
research adds to this literature and is also distinct from previous
research in the following ways: (1) While the focus of appeal frame in This study has several limitations that can be addressed in future
Kulow and Kramer's paper was on self‐gain and other‐gain, the cur- research. First, the stimuli we used for guilt appeals in the studies
rent research investigated a more commonly used charitable appeal were moderate, based on the guilt score (Cotte et al., 2005). Thus, we
(i.e., the guilt appeal). We discussed the joint influence of karma belief found the positive effect of guilt appeal on the “remedy demerit”
and guilt on donation choice. (2) Previous research has focused on motivation. However, a heavy‐handed guilt appeal may also lead to
the preference for either donating time or donating money. Our re- feelings of anger, annoyance, and irritation (Coulter & Pinto, 1995).
search enriches this stream by focusing on other donation choices, There may be a pattern of diminishing returns, in which the effect of
such as choosing between donating money via a lump sum or in the guilt appeal on the “remedy demerit” motivation is positive at low
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1076 | CHEN ET AL.

levels of induced guilt but diminishes at higher levels. This question RE F ER EN CES
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