Professional Documents
Culture Documents
EDUCATION
2023 Graduate
Bachelor of Science, Sport Management
● 3.405 GPA
● Relevant coursework: Facility Management/Design; Sport Communication;
Finance/Economics in Sport; Issue and Ethics in Sport; SPM Seminar/Practicum
WORK EXPERIENCE
● Efficiently collect source data such as customer names, addresses, phone numbers and enter
data into various customer service software
● Precisely memorize all company products and services to be able to answer customer questions
quickly and efficiently and make upsells
● Carefully handle 50+ customer interactions per day, giving detailed, personalized, friendly, and
polite service to ensure customer retention
REFERENCES