1. The document lists two student project works for 2020-2021 including a Meeting Management System and a Customer Service Desk.
2. The Meeting Management System uses a web-based scheduler to help plan meetings effectively using an algorithm that negotiates meeting times that satisfy all participants and hosts.
3. The Customer Service Desk is an online solution to manage customer complaints and interactions with service providers over phone or email, integrating with different industry domains like banking, telecom, and insurance.
1. The document lists two student project works for 2020-2021 including a Meeting Management System and a Customer Service Desk.
2. The Meeting Management System uses a web-based scheduler to help plan meetings effectively using an algorithm that negotiates meeting times that satisfy all participants and hosts.
3. The Customer Service Desk is an online solution to manage customer complaints and interactions with service providers over phone or email, integrating with different industry domains like banking, telecom, and insurance.
1. The document lists two student project works for 2020-2021 including a Meeting Management System and a Customer Service Desk.
2. The Meeting Management System uses a web-based scheduler to help plan meetings effectively using an algorithm that negotiates meeting times that satisfy all participants and hosts.
3. The Customer Service Desk is an online solution to manage customer complaints and interactions with service providers over phone or email, integrating with different industry domains like banking, telecom, and insurance.
LIST OF PROJECT WORKS 2020-2021 NAME OF THE BATCH S.NO REG.NO PROJECT TITLE & SYNOPSIS GUIDE BY STUDENT NO
MEETING MANAGEMENT SYSTEM
The web-based meeting scheduler is a user-friendly tool developed to helps people in office environments to plan meetings effectively. The algorithm utilized as a part of the 1 19507818 P.DEVI distributed meeting scheduler paves the route for negotiation of different process on behalf of their clients and comes up 2 19507819 S.KAVIARASAN with the agreement to a common meeting time that is satisfactory to every one of the clients and complies with 3 19511594 M.ARUNA every one of the limitations set by the hosts and participants. R.YOGA MOORTHY 1 The motivation of the algorithm is to get a solution is based (HOD/COMP) 4 19511595 A.KAVESH on the knowledge it obtains during the process. The motivation behind WMS is to help the organization of 5 19511597 S.RAJESHWARI meetings and to decide for each meeting request, a meeting date, and location so most of the intended participants will effectively participate. The principal clients of this system are the Meeting Initiator and Meeting Attendees/Participants. It is the responsibility of the meeting initiator to plan the meeting based on the availability of the participants along with the requirements communicated by the participants. The meeting scheduler system will be able to handle a few meeting requirements in parallel and resolve conflicts. Software Requirements: ASP.Net, MS SQL Server.
The approximate cost of the project is Rs.6000/-
Page 1 of 2 NAME OF THE STUDENT BATCH S.N REG.NO PROJECT TITLE & SYNOPSIS GUIDE BY NO O
CUSTOMER SERVICE DESK
An online comprehensive Customer Care Solution is to manage customer interaction and complaints with the Service Providers over phone or through and e-mail. The system should have capability to integrate with any Service Provider from any domain or industry like 6 19507820 P.KISHORE KUMAR Banking, Telecom, Insurance, etc. Customer Service also known as Client Service is the provision of service to 7 19507821 S.LOKESHWARI AVANTIKA customers its significance varies by product, industry and 2 domain. In many cases customer services is more 8 19507822 S.PONMUDI R.YOGA MOORTHY important if the purchase relates to a service as opposed to (HOD/COMP) 9 19507823 a product. Customer Service may be provided by a Person S.PRADEEP KUMAR or Sales & Service Representatives Customer Service is 10 19507824 S.V.PRIYADHARSHINI normally an integral part of a company’s customer value proposition. Software Requirements: ASP.Net/C#.Net, MS SQL Server.