T80 Q Department Org Chart (Follow Up) : European Quality July 24 2020

© 2020 Yazaki Europe Limited. All Rights Reserved.
Confidential – Do Not Distribute
T80 Q DEPARTMENT
ORG CHART
(FOLLOW UP)
European Quality
July 24th 2020
1 INTRODUCTION | INFORMATION SHARING
2 EUROPEAN QUALITY ORGANIZATION UPDATE
3 LEAN PLANT MANAGEMENT ORGANIZATION
4 QUALITY DEPARTMENT ORGANIZATION & RASIC
5 SUMMARY & NEXT STEPS
6 VP QUALITY: CLOSING COMMENTS
© 2020 Yazaki Europe Limited. All Rights Reserved. Confidential – Do Not Distribute 2
INTRODUCTION | INFORMATION SHARING
1- YEL EDS Plants QHC Evolution – Last 3 Terms
YEL EDS Plants: QHC vs. Total PlantHC • During 2 Terms (T78 and T79) YEL EDS Plants Quality
2500 5,0%
Departments reduced aprox. 27% of the HC (aprox. 550 HC).
4,0%
2000 3,9%
3,4% 4,0% • This HC optimization did not compromise the Customer
1500 3,0%
Quality. There was an improvement is Quality performance:
Claims per 100 KMH
2034 1688
1000 1485 2,0% Term T77 T78 T79
Ratio Claims 100KMh 2,22 1,59 1,55
500 1,0%
• Efficient organization, standardization, synergies and
0 0,0% monitoring from Top (management) to Bottom are the main
T77 REAL T78 REAL T79 REAL
contributors for this change of mind set / improvements.
QHC EDS %QHC EDS vs Total EDS Plant HC
2- COVID19 Restart – Quick Status

• After, in average, 6 weeks of business stoppage due COVID-19 (between March and April) all YEL plants restarted the activity.
• Specific measures for shut down and restart were defined and implemented by all Plants.
• Despite the incertitude of the situation and under specific circumstances of work conditions, the restart could be done, until
today, without any customer stoppage and without major quality deterioration (with some specific exceptions).
• Today, comparing with March 2020, we have over 80% of our people back to work.
• Today, there is still a big incertitude in the evolution of the Pandemic and in consequence of the economy.
• In crucial that we continue monitoring our employees assuring the defined rules by EHS (individual
protection, disinfection, social distance…).
EUROPEAN QUALITY ORGANIZATION UPDATE
EQ Org Chart
072020
EQ Central Function optimize the T80 HC budget in aprox. 30%
LEAN PLANT MANAGEMENT ORGANIZATION
PLANT QUALITY ORGANIZATION
PLANT QUALITY RASIC
R Responsible
A Approve
YEL Plant Q Department RASIC : QMS S Support
I Inform
Function Lead: Is a Country QMS Leader, or QMS Leader in case if there is only one plant per country
C Consult
A B C D
Plant Q
Topic Central Function Plant Q Manager Comments:
Manager (other Plants not
Function Leader (hosting plant from hosting Function Leader)
Function Leader)
Addministrative responsibilities
1 Function Leader: Interview QMS Leader candidates R R R
2 Function Leader: Hire / Change Function / Dismiss A R R
3 Function Leader: Propose Salary package. Salary increases A R R
4 Function Leader: Define Training Plan R I I
5 Function Leader: Define Job Description R I I
6 Function Leader: Approve holidays / days off I R R
7 Function Leader: Goals / Development Plan Definition R C C Goals agreement and performance review shall be done
8 Function Leader: Year performance evaluation R C C together by CF and Q manager
QMS Leader Position Responsibilities:
Lead the Plant QMS teams
9 Hire / Change Function / Dismiss A R A A
10 Propose Salary package/ Salary increases I R A A
11 Define Training Plan R R C C
12 Define Job Description (add additional competences to job description) R R I I
13 Approve holidays / days off R A A
14 Goals / Development Plan Definition R C C
15 Year performance evaluation R C C
16 Ensure the management of its subordinates R C C
17 Supervise the internal audit team R I I
18 Training & development of team C R C C
19 Monitoring the application of the EHS/ 5S / QMS rules withing his/her QMS team R
PLANT QUALITY RASIC
R Responsible
A Approve
YEL Plant Q Department RASIC : Supplier Quality S Support
I Inform Function Leader:
C Consult Is a Country SQA Leader, or SQA Leader in case if there is only one plant per country
A B C D
Plant Q
Topic Central Function Plant Q Manager Comments:
Manager (other Plants not
Function Leader (hosting plant from hosting Function Leader)
Function Leader)
Addministrative responsibilities
1 Function Leader: Interview SQA Leader candidates R R R
2 Function Leader: Hire / Change Function / Dismiss A R R
3 Function Leader: Propose Salary package. Salary increases A R R
4 Function Leader: Define Training Plan R I I
5 Function Leader: Define Job Description R I I
6 Function Leader: Approve holidays / days off I R R
7 Function Leader: Goals / Development Plan Definition R C C Goals agreement and performance review shall be
8 Function Leader: Year performance evaluation R C C done together by CF and Q manager
SQA Leader Position Responsibilitties:
Lead the Plant SQA / Incoming teams
9 Hire / Change Function / Dismiss A R A A
10 Propose Salary package/ Salary increases I R A A
11 Define Training Plan R R C C
12 Define Job Description (add additional competences to job description) R R I I
13 Approve holidays / days off R A A
14 Goals / Development Plan Definition R C C
15 Year performance evaluation R C C
16 Ensure the management of its subordinates R C C
16 Supervise the internal audit team R I I
16 Training & development of team C R C C
16 Monitoring the application of the EHS/ 5S / QMS rules withing his/her QMS team R
PLANT QUALITY RASIC
R Responsible
A Approve
YEL Plant Q Department RASIC : Customer Quality Interface S Support
I Inform
C Consult
A B C D
Satellite
Topic Central Function Plant Q
Operation
Comments:
Function Leader Manager
Manager
Administrative responsibilities
1 Function Leader: Hire / Change Function / Dismiss A R I
2 Function Leader: Define Salary package. Salary increases I R I
3 Function Leader: Define Training Plan R C I
4 Function Leader: Define Job Description (add additional competences to job description) R C I
5 Function Leader: Approve holidays / days off C R
6 Function Leader: Goals / Development Plan Definition R I
7 Function Leader: Year performance evaluation R C
8 Plant Team Members: Hire / Change Function / Dismiss S R I
9 Plant Team Members: Define Salary package. Salary increases I R I
10 Plant Team Members: Define Training Plan R C I
11 Plant Team Members: Define Job Description (add additional competences to job description) R C I
12 Plant Team Members: Approve holidays / days off C R C
13 Plant Team Members: Goals / Development Plan Definition R C I
14 Plant Team Members: Year performance evaluation R C C
Customer Interface QA Responsibilities
Claims Analysis & follow-up (Plant & subcontractors claims if applicable)
15 Communication of the claim to the plant (direct & indirect staff) & Subcontractors R I I
16 Claims Analysis (External & internal) & Root cause definition according to 4M & 136Rules R A S
17 Ensure the good use of GQRS-H by filling all needed data R A I
18 Filling Customer portal with all required data R A I
19 Resident Engineer Alerts & informations follow up & reactivity R S I
20 Inform QRE in case of suspected shipments and support with rework needed tools/components/ Information R S I
21 Claims action plan Follow-up (Corrective Action, effectiveness, cost) using the claims follow-up sheet I R S S
22 Claims reoccurrence analysis R S I
23 Sorting and Rework Cost approval R A I
24 Ensure the respect of due date & GQRS reactivity follow-up… R S I
25 Lead Continuous Quality Improvement Activities "QIP" within the plant & follow-up of agreed actions with BU/SD QA R S S
26 Warranty Returns Investigations R S I

27 In case the project doesn't have CSC: Update Customer Portal with claim analysis results + Ensure Reactivity R A I
PLANT QUALITY RASIC
R Responsible
A Approve
YEL Plant Q Department RASIC : Plant Quality Control S Support
I Inform
C Consult
A B C D
Satellite
Topic Central Function Plant Q
Operation
Comments:
Function Leader Manager
Manager
Administrative responsibilities
1 Function Leader: Hire / Change Function / Dismiss A R I
2 Function Leader: Define Salary package. Salary increases I R I
3 Function Leader: Define Training Plan R C I
4 Function Leader: Define Job Description (add additional competences to job description) R C I
5 Function Leader: Approve holidays / days off C R
6 Function Leader: Goals / Development Plan Definition R I
7 Function Leader: Year performance evaluation R C
8 Plant Team Members: Hire / Change Function / Dismiss S R I
9 Plant Team Members: Define Salary package. Salary increases I R I
10 Plant Team Members: Define Training Plan R C I
11 Plant Team Members: Define Job Description (add additional competences to job description) R C I
12 Plant Team Members: Approve holidays / days off C R C
13 Plant Team Members: Goals / Development Plan Definition R C I
14 Plant Team Members: Year performance evaluation R C C
Quality Control Responsibilities
QA Process control P1/P2/P3
15 Ensure the effectiveness of operational training & the respect of the licensing system, R S S
16 Ensure equipment’s validation & maintenance & the use of Calibrated & controlled measurement equipment’s, R S S
17 Guarantee the use of PokaYoke & its control, R S S
18 Ensure the use of released components & equipment’s, R S S
19 Assure the product validation & control along the processes flow, R S S
20 Ensure the respect of NC product procedure, R S S
21 Ensure the use & respect of 4M transition R S S
22 Ensure the respect of FIFO & the traceability of the product along the process flow, R S S
23 Production / delivery stoppage in case of customer risks R A S
FINAL COMMENTS AND NEXT STEPS
• “QMS” and “Supplier Quality” sectors are managed by Central Function QMS (Kristina Simkute) and Supplier
Development (José Pimenta).
• Plant Quality Managers are still accountable for “QMS” and “Supplier Quality” activities in their plants (following
RASIC definitions).
• In Multi Plant Countries, the “QMS” and “Supplier Quality” sectors should be identified in the Org. Chart:
o Country Level Leaders (common to all plants) should be identified by same name / location in all Plants
o Specialists / LQC / Technicians are specific/dedicated for each plant
• “Customer Interface” and “Quality Control” sectors will be managed by the Plant Quality Manager.
• As it was before: Plant Quality Manager will continue to report to Central Function Quality (Amilcar Seco for EDS;
Bruno Debonnet for ECI)
NEXT STEPS:
• Prepare new Quality Organization Chart

• Review and provide your feedback for RASIC
Provide feed back to: Amilcar Seco; Fatima Eljourani; José Pimenta; Kristina Simkute; Bruno Debonnet
Due Date: 28 of August
VP QUALITY: CLOSING COMMENTS
• The role we represent in this organization is one of the most challenging.

• Every day we must respond to countless situations that have not been
planned, reaction to problems with clients and interns.
• On the other hand and as a collective action from the top, we have to
overcome ourselves and do better with less, in order to survive in the Mid /
Pos Covid era.
• It may just be my perception, based on my daily work with my peers, but
the Quality function is more recognized today than in the past. Has stronger
power. What I would like to understand is if our Plants QM feel the same or
not. Soon you can tell your really situation to Amilcar, on the quarterly
assessment. CF Quality need to be your facilitator to remove the roadblocks
you might face daily.
• We say that we want to implement a quality mind set across the

organization. This is only be possible if each one of us behavior as a mentor,
as a leader, walk to talk, be a Role Model, to the peers and people within
our organizational function.
• We end T79 with zero critical quality defects, yet we started T80 with a
couple of issues that are, or potential will be considered Critical.
• What we need to be focused:
1. Plan our quality for the new launches and transfers
2. Promote the compliance of change point control
3. Promote the culture to raise the hand and pull the andom when anyone faces an
abnormal situation.
• Standards provide an organizational basis for repeatable behavior and therefore

repeatable process execution
• Standards capture our collective knowledge as a company, including learned
solutions to achieve QCD
• Standards tend to look backward in time (past) and do not always consider how to
anticipate future conditions – that is why FMEA is so important to evaluate the
risk.
• No doubt that standards need to be followed. Associates need to understand why.

• In problem solving exercises, the first think we must see is that compliance.
• If standard was considered not ok, then we must change it, (with the owner of the
standard).
• Please take those sentences as your personal manual guide, which leads
your work every time.
• Don’t allow compromises in Quality. If a deviation is needed, ask the
preparation of it to the requester and consult your direct CF Quality
interface.
• We are a strong team and you are not alone.
• We have challenges, yes, but each one will give to you the more experience,
then more wisdom for the future.
• I am counting with you all.
Thank you
Alexandra Lacerda
Thank you
for your
attention!

T80 Q Department Org Chart (Follow Up) : European Quality July 24 2020

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T80 Q Department Org Chart (Follow Up) : European Quality July 24 2020

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© 2020 Yazaki Europe Limited. All Rights Reserved.

Confidential – Do Not Distribute

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

2- COVID19 Restart – Quick Status

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

EQ Central Function optimize the T80 HC budget in aprox. 30%

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

26 Warranty Returns Investigations R S I

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

• Prepare new Quality Organization Chart

2 EUROPEAN QUALITY ORGANIZATION UPDATE

3 LEAN PLANT MANAGEMENT ORGANIZATION

4 QUALITY DEPARTMENT ORGANIZATION & RASIC

5 SUMMARY & NEXT STEPS

6 VP QUALITY: CLOSING COMMENTS

• The role we represent in this organization is one of the most challenging.

• We say that we want to implement a quality mind set across the

• Standards provide an organizational basis for repeatable behavior and therefore

• No doubt that standards need to be followed. Associates need to understand why.

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