“The Axis Bank Pvt .

LTD”
A Project Report Submitted in partial fulfilment of the
requirements for the award of the degree.
OF
BACHELOR OF BUSINESS ADMISTRATION
Submitted
MUSKU NISHITHA
1053-320-684-042
Submitted to

Department of management studies

Osmania University
Under the Guidance of
G. KAVITA
Assistant Professor
Department of Commerce

A.V. College of Arts, Science and Commerce.

(Affiliated to Osmania University)
Domalguda, Hyderabad -500029
(2020-2023)
1
 CERTIFICATE

This is to certify that the project work titled

“The Axis Bank Pvt . LTD”
has been submitted by MUSKU NISHITHA, 1053-320-684-042
Student of final year BBA to Osmania university in a partial fulfilment
of the requirements for the award of the under graduate degree in
BACHELOR OF BUSINESS ADMINISTRATION from A V College
of Arts, Science & Commerce, Domalguda, Hyderabad for the
academic year 2020-2023.

HEAD OF THE
DEPARTMENT

2
 DECLARATION
I hereby declare that this project report titled,
“The Axis Bank Pvt . LTD”
submitted to the department of commerce, O.U, Hyderabad , is a

bonafide work undertaken by me and it is not submitted to any

other University or Institution for the award of any degree
diploma /certificate or published any time before.

MUSKU NISHITHA
1053-320-684-042

3
 CERTIFICATION
This is to certify that the Project Report titled
“The Axis Bank Pvt . LTD”
, is submitted in a partial fulfilment for the award of Bachelor
of Business Administration to Department of commerce, O. U,
Hyderabad, was carried out by MUSKU NISHITHA Under
my guidance. This has not submitted to any other university or
institution for the award of any degree \Diploma\certificate .

Name of the Guide

G. KAVITA
Assistant Professor of Commerce
Department of Commerce
A.V college of Arts, Science & Commerce
Hyderabad.

SIGNATURE OF THE GUIDE

4
 ACKNOWLEDGEMENT

I Sincerely thank G. KAVITA, Assistant professor of

commerce, Department of Commerce, A.V college of Arts,
Science & Commerce, Hyderabad for her guidance and
encouragement in carrying out this project work.

I also wish to express my gratitude to Ch. Buchi Reddy and

other faculty members of Department of Commerce, A.V
college of Arts, Science & Commerce, Hyderabad, for
rendering their support on this project.

MUSKU NISHITHA
1053-320-684-042

INDEX
5
 CHAPTER NO PARTICULARS PAGE NO
1 INTRODUCTION
2 REVIEW OF LITERATURE

3 RESEARCH METHOLOGY

4 THEORATICAL FRAMEWORK

5 COMPANY PROFILE
6 RESEARCH DATA ANALYSIS
INTERPRETATION
7 RESEARCH FINDING AND
CONCLUSIONS
8 SUGGESTIONS AND
RECOMMENDATIONS
9 BIBLIOGRAPHY

10 ANNEXURE

1.INTRODUCTION
• Introduction
• Need for the study
• Objectives
• Hypothesis
• Scope of the Study
• Limitations of the Study

2.REVIEW OF LITERATURE

6
 • 10 TO 15 Case studies Highlighting objectives and
findings.
3.RESEARCH METHODOLOGY
• Sample design
• Source of data: primary data, secondary data
• Sample size
• Data analysis tools and techniques
4.THEORATICAL FRAMEWORK
• Background of the Topic (past, present, future)
5.COMPANY PROFILE
• Vision
• Mission
• Privacy policies
• Products & Services
• Organizational Structure
6. RESEARCH DATA ANALYSIS
INTERPRETATION
• Formula
• Table
• Interpretation
• Graph
7. RESEARCH FINDING AND CONCLUSIONS
7
8. SUGGESTIONS AND RECOMMENDATIONS
9. BIBLIOGRAPHY
• 25 references (Textbooks and websites)
10.ANNEXURE

ABSTRACT

8
The banking sector plays a vital role in the development of one
countrys economy.
Axis Bank established in 1993 was the first of the new private banks
to have begun operations in 1994 after the Government of India
allowed new private banks to be established. Axis Bank Ltd. has been
promoted by the largest and the best Financial Institution of the
country, UTI.
Axis Bank is the third largest private sector bank in India. The Bank
offers the entire spectrum of financial services to customer segments
covering Large and Mid-Corporates, MSME, Agriculture and Retail
Businesses.
To be the preferred financial services provider excelling in customer
service delivery through insight, empowered employees and smart use
of technology
The account summary is located at the top of the first page and starts
with your opening balance, adds deposits and other credits, adds any
interest, subtracts all checks, withdrawals and service fees, then ends
with the closing balance. The rest of the pages contain the transaction
detail.
This account gives you customization facility, unlimited transactions
and unlimited cash withdrawal at home & non-home branches. You
can also enjoy seamless banking Anytime, Anywhere, with Axis
Internet Banking and Mobile Banking apps for free.

9
This bank has a good customer service and the rate of interest was
nominal. 0.5 4.0/5 "Great!" When i was required some fund, i have
applied the personal loan from Axis bank because of the better service.
They have provided me a interest rate of 18.25% for the loan amount
of Rs.
Future of The Bank's commitments include: Incremental financing of
Rs. 30,000 Crores under Wholesale Banking to sectors with positive
social and environmental outcomes, by FY 2026. Scaling down
exposure to carbon-intensive sectors in its Wholesale banking business
portfolio.22-S
Present 11,75,178 crores as on 31st March 2022, Axis Bank has
achieved consistent growth and with a 5-year CAGR (2016-17 to
2021-22) of 14% each in Total Assets & Advances and 15% in
Deposits.
Past UTI Bank(AXIS BANK )
Axis Bank Limited, formerly known as UTI Bank (1993–2007), is an
Indian banking and financial services company headquartered in
Mumbai, Maharashtra. It sells financial services to large and mid-size
companies, SMEs and retail businesses .

KEY WORDS: BANKING, AXIS BANK

10
 CHAPTER-1
INTRODUCATION

11
 1. INTRODUCTION

Axis Bank is the third largest private-sector banks in India

offering a comprehensive suite of financial products. Axis
Bank was incorporated in the year 1993 with the name UTI
Bank Ltd. Axis Bank is one of the first new generation
private sector banks to have begun operations in 1994. The
bank has its head office in Mumbai, Maharashtra. It has
3,703 branches, 13,814 ATMs, and nine international
offices. The bank employs over 55,000 people and had a
market capitalization of 1.31 trillion (US$18 billion) (as on
March 31, 2018). It sells financial services to large and mid-
size corporates, SME, and retail businesses.

Axis Bank operates in four segments, namely treasury, retail

banking, corporate/wholesale banking and other banking

12
business. The treasury operations include investments in
sovereign and corporate debt, equity and mutual funds,
trading operations, derivative trading and foreign exchange
operations on the account, and for customers and central
funding.

Retail banking includes lending to individuals/small

businesses subject to the orientation, product and granularity
criterion. It also includes liability products, card services,
Internet banking, automated teller machines (ATM)
services, depository, financial advisory services, and non-
resident Indian (NRI) services.

The corporate/wholesale banking segment includes

corporate relationships not included under retail banking,
corporate advisory services, placements and syndication,
management of publics issue, project appraisals, capital
market related services, and cash management services.

As of 30 Jun. 2016, 30.81% shares are owned by promoters

and promoter group (United India Insurance Company
Limited, Oriental Insurance Company Limited, National
Insurance Company Limited, New India Assurance
Company Ltd, GIC, LIC and UTI). The remaining 69.19%

13
shares are owned by mutual funds, FIIs, banks, insurance
companies, corporate bodies, and individual investors
among others.

14
WHAT IS BANKING?

Banking is a business of accepting deposits and

lending money. it is carried out by financial
intermediaries, which perform the functions of
safeguarding deposits and providing loans to the
public. In other words, banking means accepting for
the purpose of lending or investment of deposits of
money from public repayable on demand and can be
withdrawn by cheques draft order and so on.

Banking system is a principal mechanism through

which the money supply of the country is created and
controlled. The banking system enables us to understand
commercial banks, secondary banks, central banks,

15
merchant bank or accepting houses and discount houses but
to exclude the saving banks and investment and other
intermediaries.

▪ DIFFERENCE BETWEEN PUBLIC & PRIVATE

SECTOR BANK:

❖ Public sector banks are those where majority of the

stake in the bank is held by Government. Where as in
private sector bank, majority is held by shareholders
of the bank.

❖ SBI is a public sector bank and AXIS is a private

sector bank.

❖ Both type of bank offer same services, however

charges differ and so as the quality and time duration
for the services provided. One can also see the
difference between interest rates.

16
 LOGO OF AXIS BANK:

BRAND AMBASSADOR:

Deepika Padukone, a Bollywood Actress was

appointed as the brand ambassador of Axis Bank.

17
 TAGLINE OF AXIS BANK:

“Badhti ka naam zindagi.”

AXIS BANK
18
 Type Private
Traded as BSE: 532215
LSE: AXBC
NSE: AXISBANK
Industry Banking, Financial services
Founded 1990 (as UTI Bank)
Headquarters Mumbai, Maharashtra, India
Key people Amitabh Chaudhry (MD &
CEO)
Website www.axisbank.com

Amitabh Chaudhry- MD & CEO of Axis Bank

2. COMPANY PROFILE

19
 Axis Bank is the third largest private sector bank
in India. The Bank offers the entire spectrum of financial
services to customer segments covering Large and Mid-
Corporates, MSME, Agriculture and Retail Businesses.

With its 3,882 domestic branches (including extension

counters) and 12,660 ATMs across the country as on 30th
September 2018, the network of Axis Bank spreads across
2,211 cities and towns, enabling the Bank to reach out to a
large cross-section of customers with an array of products
and services. The Bank also has ten overseas offices with
branches at Singapore, Hong Kong, Dubai (at the DIFC),
Shanghai and Colombo; representative offices at Dubai,
Abu Dhabi, Dhaka and Sharjah and an overseas subsidiary
at London, UK.

Axis Bank is one of the first new generation

private sector banks to have begun operations in
1994. The Bank was promoted in 1993, jointly by
Specified Undertaking of Unit Trust of India
(SUUTI) (then known as Unit Trust of India), Life
Insurance Corporation of India (LIC), General
Insurance Corporation of India (GIC), National
Insurance Company Ltd., The New India Assurance
Company Ltd., The Oriental Insurance Company

20
 Ltd. and United India Insurance Company Ltd. The
shareholding of Unit Trust of India was subsequently
transferred to SUUTI, an entity established in 2003.

MANAGEMENT OF AXIS BANK

Promoters:

Axis Bank Ltd. has been

promoted by the largest and the best Financial
Institution of the country, UTI. The Bank was set up
with a capital of Rs. 115 crore, with UTI contributing
Rs. 100 Crore, LIC - Rs. 7.5 Crore and GIC and its
four subsidiaries contributing Rs. 1.5 Crore each
SUUTI - Shareholding 27.02%Erstwhile Unit Trust
of India was set up as a body corporate under the
UTI Act, 1963, with a view to encourage savings and
investment. In December 2002, the UTI Act, 1963
was repealed with the passage of Unit Trust of India
(Transfer of Undertaking and Repeal) Act, 2002 by
the Parliament, paving the way for the bifurcation of

21
 UTI into 2 entities, UTI-I and UTI-II with effect
from 1st February 2003.

In accordance with the Act, the Undertaking specified as UTI I has

been transferred and vested in the Administrator of the Specified
Undertaking of the Unit Trust of India (SUUTI), who manages
assured return schemes along with 6.75% US-64 Bonds, 6.60%
ARS
Bonds with a Unit Capital of over Rs. 14167.59 crores. The
Government of India has currently appointed Shri K. N. Prithviraj
as the Administrator of the Specified undertaking of UTI, to look
after and administer the schemes under UTI where Government
has continuing obligations and commitments to the investors,
which it will uphold.

ACHIEVEMENTS OF THE COMPANY

1. Mobile Banking Initiative of the Year - India, Asian

Banking and Finance (ABF) Retail Banking Awards
2015.

2. Advertising Campaign of the Year- India, Asian

Banking and Finance (ABF) Retail Banking Awards
2015.

3. Axis Bank has been awarded the title of Super brand

2014-2015, by Super brands.

4. No.1 Promising Banking Brand of 2015, ET

Best Brands 2015.
22
5. Best Corporate Payment Project- The Asian Banker
Technology Implementation Award 2015.

6. Best HR System Project -The Asian Banker

Technology Implementation Award 2015.

7. The Compliance Risk Technology Implementation

of the Year -The Asian Banker Risk Management
Awards 2015.

8. Axis Bank felicitated at CNBC Awaaz Act for

Good Governance Summit 2015.

9. Winner in the 'Best Payment Initiatives' category

amongst Private Sector Banks, IBA Banking
Technology Awards 2015.

10. Runners up in the 'Technology Bank of the Year'

category amongst the Private sector Banks, IBA
Banking Technology Awards 2015.

CORPORATE SOCIAL RESPONSIBILITY

Axis Bank Foundation

Axis bank has set up this trust in 2006 and supports
supplementary education. Axis bank contributes up to 1% of
its net profit annually to various social initiatives undertaken
by this foundation. During the year 2011-12,the foundation

23
has partnered with 36 NGOs for educating and special kids in
13 states.

Green Banking
The recycling initiative under the green banking banner has
helped the bank productively use around 21572 kilograms
of dry waste during the year. The axis bank’s corporate
office in Mumbai is designed and constructed as
platinum LEED certified green banking.

3. COMPANY HISTORY

Axis Bank began its operations in 1994, after the government of

India allowed new private banks to be established. The bank was
promoted in 1993 jointly by the administrator of the unit trust of
India (uti-1). Life Insurance Corporation of India (LIC), General
Insurance Corporation Ltd, National Insurance Company Ltd, the
new India Assurance Company, The Oriental Insurance Corporation
and united in the Indian capital market and has promoted, any
leading financial institutions India insurance company. The unit trust
of India holds a special position in the country.
Axis bank (erstwhile UTI bank) opened its registered office in
Ahmadabad and corporate office in Mumbai in December 1993. The
first branch was inaugurated on 2nd April 1994 in Ahmadabad by
Dr. Manamohan Singh, the finance minister of India.

In 2001 UTI bank agreed to merge with and amalgamate Global

Trust Bank, but the reserve bank of India (RBI) withheld approval

24
and nothing came of this. In 2004 the RBI put Global Trust into
moratorium and supervised its merger into oriental bank of
commerce.

UTI bank opened its first overseas branch in 2006 Singapore. That
same year it opened a representative office in shanghai, china.

UTI bank opened a branch in the Dubai international financial centre

in 2007.that same year it began branch operations in Hong Kong.
The next year it opened a representative office in Dubai.

Axis bank opened a branch in Colombo in October 2011, as a

licensed commercial bank supervised by the central bank of Srilanka.
Also in 2011, Axis bank opened representative offices in Abu Dhabi.
In 2013, Axis Bank’s subsidiary, Axis Ban UK commenced banking
operations. Axis bank UK has a branch in London. In 2014, Axis
bank upgraded its representative office in shanghai to a branch.

1994-1997
1. Incorporated as UTI Bank, headquarter in Mumbai.
2. First branch inaugurated at Ahmadabad.
3. Completes first profitable year in operations in 1995
4. Deposit crosses Rs.10bn mark in 1996.

1998-2000
1. Successfully completes its IPO in 1998 and gets itself listed on
NSE and BSE
2. Cash management services as well as credit card launched.
3. Profit crosses Rs.500m in 2000.

25
4. Launches Internet Banking module, I Connect retail loans
introduced.
5. Financial advisory services and e-commerce introduced.
6. Second largest ATM network in the country with
200ATM’s.

2001-2005
1. Private placement of 26% stake to CDC capital partner.
2. Deposit crosses Rs100bn mark in 2001, advances crosses
Rs.50bn.
3. First commercial bank to open an ATM at a post office.
4. Crosses the 1000 ATM mark in 2003.
5. Gets listed on the London Stock Exchange, raises $239.3m.

2006-2008
1. Open its first international branch in Singapore.
2. Opens Representative office in Shanghai.
3. Crosses the 2000 ATM mark in 2006.
4. Opens a Full License Bank Branch in Hong-Kong.
5. Re-brands itself as Axis Bank.
6. Axis Bank launches Platinum Credit Card, India's first EMV
chip based card.

2010-2012
1. Axis bank acquires 4 percent stake in Max New York Life.
2. Axis Bank launches online trading platform Axis Direct.
3. Axis Bank has launches pre-paid VISA card i.e. MY MONEY
CARD.

26
4. Axis Bank opens new representative office in Abu Dhabi
5. Axis Bank partners with NIIT IFBI to introduce PG Diploma in
Retail Banking.
6. Axis Bank, Axis Capital, joined hands with Baird, an
international, employee-owned financial services firm, to offer
investment banking services.

2013
1. Axis Bank launches unique product ‘Empower Home Loans’
for selfemployed.
2. Axis Bank launches new and improved 'Senior Privilege
Savings Account'.
3. Axis Bank launches ‘Axis Bank- ISIC Forex Card’ for Students.
4. Axis Bank launches DREAM HOME FESTIVAL 2013 in
Bengaluru.

2014
1. Axis Bank, the first Indian Private sector bank to set up a branch
in China.
2. Axis Bank launches ‘Asha Home Loans’.
3. Axis Bank launches e - surveillance facility at ATM locations.
4. Axis Bank opens its first 'All Women Branch' at Patna, Bihar.
2015
1. Axis Bank, India’s third largest private sector bank.

2. Axis Bank, Suvidha Infoserve join to introduce pre-paid card

Launch of the Display variant Debit Card for its NRE customers.

3. Offer electronic signature facility to its customers Axis Bank and

Vistara join hands to introduce cobranded credit card.

27
 4. PRODUCT PROFILE OF AXIS BANK

1. Accounts-
• Saving Account.
• Current Accounts.
• Salary Accounts.
2. Deposits-

• Fixed Deposit.
• Tax Saver Fixed Deposit.
• Fixed Deposit Plus.
• Recurring Deposit.

28
3. Loans-
• Home Loan.
• Personal Loan.
• Car Loan.
• Gold Loan.
• Loan Against Securities.
• Loan Against Property.
• Loan Against Fixed Deposit.
• Commercial Vehicle Loan.
4. Cards-
• Credit Cards.
• Debit cards
• Prepaid Cards.
5. Investment-
• Gold
• Silver
• Mutual Funds.
• Demit Accounts.
• 8% Saving Bonds.
• IPO Smart.
• Public Provident Fund.
• Alternate Investment Products.
6. Insurance-
• Life Insurance.
• Health Insurance • Home Insurance.
• Travel Insurance.
• Motor Insurance.
• Business Guard.
• Pradhan Mantri Suraksha Bima Yojana.
• Max Life Pradhan Mantri Jeevan Jyoti Bima Yojana.

29
AXIS BANK PROVIDES “ATM” FACILITI

Balance Enquiry.
Cash Withdrawal.
PIN Change.
Mini Statement.
VISA Money Transfer.
Money Transfer Between Linked Accounts.
Request For A New
Chequebook. Mutual Fund
Payment.

Insurance Premium
Payments. Register For
SMS Banking.

5. OBJECTIVES OF STUDY

Banking and finance can be called as the nerves of

any economic system as they accelerate the process of
economic development through canalization of adequate
finance. It is hard to anticipate development of efficient
banking services in the country. No doubt financial institutions
play so important in economic development but at the
sometime economic development determines the growth and
development of banking institutions the role of various kind of

30
banking institution. In economic development need not be
emphasized.

Main objective of the study is to “Critical

appraisal of product & services offered by axis bank.”
Some of the major objectives of the study include the
determination of the following:

▪ Consumer awareness about the products and services

provided by the axis bank.
▪ Consumer preference about various products and
services.
▪ Customer’s perception towards private Banking

and their expectations from private banks.

▪ Customer satisfaction with the service provided by the
bank.
▪ Draw out with conclusions and suggestion based on the
analysis and the interpretation of data.

6. SCOPE OF STUDY

▪ It helps to bridge the gap between academic theory and practical

application and allows opportunity to explore a career in any
field.
▪ It helps to obtain knowledge of the organization structure and
operations.

31
 ▪ The main reason behind making or researching this project is to
know how various departments function to achieve goals and
gain a positive perspective.
▪ This study will expand the scope of available career

opportunities in the financial domain of industries.

7. RESEARCH METHODOLOGY

Research is one of the most important parts of any

study and to collect the information and knowledge. Finance
research is defined as the systematic design, collection,
analysis, and reporting of data and findings relevant to a
specific financial situation facing the company. The research
process depends upon developing the most efficient plan for
gathering the needed information. Designing a research plan
calls from decisions on the data sources, research approaches,
research instruments, sampling plan, and contact methods.

Data Source

For this project both primary and secondary data were

valuable sources of information.

▪ Primary Data
▪ Secondary Data
32
Primary Data:
Primary data is data that is collected
by a researcher from first-hand sources, using methods
like surveys, interviews, or experiments. It is collected
with the research in mind, directly from primary
sources.

• Through Interaction with Employee

• Through Questionnaires filled from Employee

Secondary Data:
Secondary data is data gathered from
studies, surveys, or experiments that have been run by
other people or for other research.

• Through internet and various websites

• Through Journals and Magzine

33
ORGNISATION STRUCTURE

Name Designation
Manoj Kulkarni Branch Head
Sheakhar Kulkarni Operation Head
Rupesh Bhavsar Business Sales Manager
Aamey Kulkarni Assistant Manager (Retail
Banking & Operation)

Tapasvi Pathak Assistant Manager (Retail

Banking & Operation)

Sanghmitra More Assistant Manager (Retail

Banking & Operation)

34
ORGANIZATION STRUCTURE OF AXIS BANK

35
 8. DATA ANALYSIS & INTERPRETATION

STUDY OF THE DEPARTMENTS

FINANCE DEPARTMENT

In this modern era it is very easy to know how much

important the finance is in the business. As current position of
the market is totally different from ancient, where it was very
easy to get the finance. But now a days it is not so, it is very
difficult task to raise funds from market. As today people are
facing lot of problem and have less confidence on the market so
it is difficult to raise fund without proper planning.

For the bank as it is a Financial Institution we can consider

finance as lifeblood of this business. The company should
manage to get sufficient finance. The company should use to
keep proper planning for the finance of its own and also of the
large no. of depositors who are there with the bank.

We can define financial management as a task of acquisition

and utilization of funds needed in the business in a manner so
that organizations goal can be achieved. In AXIS Bank, its
chief Financial Officer and Treasurer manage the finance.

Due to proper policies and separate management the company

can have proper operation of finance.
36
 Investment Banking

Investment banking is a financial institution that assists

corporations and governments in raising capital by
underwriting and acting as the agent in the issuance of security.

An investment bank also assists companies involved in mergers

and acquisitions , derivatives, etc.

Unlike commercial banks and retail banks, investment banks do

not take deposits.

Profit & Loss account of Axis Bank 2017-2018

Profit & ------------------- in Rs. Cr. -------------------

Loss account
Mar 18 Mar 17 Mar 16 Mar 15 Mar 15
37
 12 mths 12 mths 12 mths 12 mths 12 mths

INCOME
Interest / 34,909. 33,694. 30,410. 26,083.9 26,083.
Discount on 73 64 19 9 99
Advances / 9,674.97 9,145.42 9,145.42
10,019. 9,425.85
Bills
98
Income from 296.25
Investments 391.06
1,276.95
Interest on 1,293.2 505.79 232.02 232.02
Balance with 9
RBI and
Other Inter-
Bank funds
Others 1,299.69 266.03 266.03
Total Interest 46,614. 45,175. 41,409. 35,727. 35,727.
Earned 06 09 25 46 46
Other Income 11,862. 12,421. 9,954.98 8,838.11 8,838.11
62 60
Total Income 58,476. 57,596. 51,364. 44,565. 44,565.
67 70 23 57 57
EXPENDITURE
Interest 27,603. 26,789. 24,344. 21,341. 21,341.
Expended 69 35 23 26 26
Payments to 5,414.4 4,742.10 4,019.34 3,615.69 3,615.69
and 4
461.39
Provisions for
590.58
Employees 6,130.64
8,783.3
Depreciation 4 526.67 419.64 419.64
Operating 7,456.86 5,574.59 5,574.59
Expenses
(excludes
Employee

38
Cost &
Depreciation)
Total 14,788. 12,725. 10,611. 9,609.93 9,609.93
Operating 36 63 37
Expenses
Provision 1,951.5 5,188.84 4,406.18 3,897.93 3,897.93
Towards 5
Income Tax
Provision - - -73.80 -153.17 -153.17
Towards 18,469. 3,202.06
Deferred Tax 69
Provision 0.00 0.00 -0.05 0.93 0.93
Towards
Other Taxes
Other 32,138. 12,127. 3,718.71 2,420.21 2,420.21
Provisions 73 91
and
Contingencies
Total 15,620. 14,114. 8,051.04 6,165.90 6,165.90
Provisions 59 69
and
Contingencie
s
Total 58,012. 53,629. 43,006. 37,117. 37,117.
Expenditure 65 67 64 09 09
Net Profit / 464.02 3,967.03 8,357.58 7,448.48 7,448.48
Loss for The
Year
Net Profit / 464.02 3,967.03 8,357.58 7,448.48 7,448.48
Loss After EI
& Prior Year
Items
Minority -8.21 -14.00 -7.92 -1.94 -1.94
Interest

39
Share Of 0.00 0.00 0.00 1.36 1.36
Profit/Loss Of
Associates
Consolidated 455.82 3,953.03 8,349.67 7,447.90 7,447.90
Profit/Loss
24,881. 17,789.
After MI
55 74
And
Associates
Profit / Loss 24,002. 13,601. 13,601.
Brought 70 24 24
Forward
Total Profit / 25,337. 27,955. 26,139. 21,049. 21,049.
Loss 37 72 41 13 13
available for
Appropriatio
ns
APPROPRIATIONS
Transfer To / 68.92 919.82 2,055.92 1,839.46 1,839.46
From
Statutory
Reserve
Transfer To / 43.50 34.81 23.90 14.37 14.37
From Reserve
755.57 63.14 63.14
Fund
Transfer To / 101.66 6.87 - 62.04 1.65 1.65
From Capital 87.17
Reserve 25.49 25.49
Transfer To / 8.06 5.40
From General
103.49 -41.81
Reserve
Transfer To /
From
Investment
Reserve
Equity Share 1,457.4 1,444.26 31.26 1,092.80 1,092.80
40
Dividend 0 0.00 222.48 222.48
Tax On 0.00 24,881.5 0.00 17,789.7
17,789.
Dividend 5 4
74
Balance 23,554.3 24,002.7
Carried Over 5 0
To Balance
Sheet
Total 25,337.3 27,955.7 26,139.4 21,049.1 21,049.
Appropriatio 7 2 1 3 13
ns
OTHER
ADDITIONAL
INFORMATION
EARNINGS PER
SHARE
Basic EPS 2.00 15.00 35.00 32.00 32.00
(Rs.)
Diluted EPS 2.00 15.00 35.00 31.00 31.00
(Rs.)

Balance Sheet of Axis Bank 2017-2018

------------------- in Rs. Cr. -------------------

Mar 18 Mar 17 Mar 16 Mar 15 Mar

15

12 mths 12 mths 12 mths 12 mths 12

mt

41
 EQUITIES AND LIABILITIES

SHAREHOLDER'S FUNDS

Equity Share Capital 513.31 479.01 476.57

474.10 474.10
Total Share 479.01 476.57 474.10 474.10
Capital
Reserves and 55,901.34 53,082.19 44,475.49 44,475.49
Surplus
Total Reserves 63,694.10 55,901.34 53,082.19 44,475.49 44,475.49
and Surplus
Total 64,207.41 56,380.35 53,558.76 44,949.59 44,949.59
ShareHolders
Funds
Minority Interest 69.51 61.31 39.05 31.14 31.14
Deposits 455,657.7 414,982.68 358,302.1 322,244.17 322,244.17
6 9
Borrowings 155,767.0 112,454.76 104,493.7 84,393.50 84,393.50
9 3
Other Liabilities 28,001.59 27,582.92 15,639.47 15,624.57 15,624.57
and Provisions
Total Capital and 703,703.3 611,462.01 532,033.2 467,242.97 467,242.97
Liabilities 7 1
ASSETS 35,481.06 19,818.84
Cash and Balances
30,857.95 22,361.16 19,818.84
with Reserve Bank
of India
Balances with 8,429.75 20,108.17 11,341.65 16,673.25 16,673.25
Banks Money at
Call and Short
Notice
Investments 153,036.7 129,018.35 121,880.7 133,319.24 133,319.24
1 8

42
 Advances 449,843.6 381,080.26 344,663.3 284,448.65 284,448.65
5 2
Fixed Assets 4,048.82 3,810.23 3,573.76 2,551.90 2,551.90
Other Assets 52,863.38 46,587.05 28,212.54 10,431.08 10,431.08
Total Assets 703,703.3 611,462.01 532,033.2 467,242.97 467,242.97
7 1
Bills for Collection 81,980.13 81,055.36 80,764.78 80,592.46 49,008
Contingent Liabilities 706,725.24 673,136.3 589,326.23 559,750.5 591,334
5 1

Cash Flow of Axis Bank 2017-2018

Cash Flow ------------------- in Rs. Cr. -------------------

Mar '18 Mar '17 Mar '16 Mar '15 Mar '14

12 mths 12 mths 12 mths 12 mths 12 mths

Net Profit Before Tax 121.57 5467.56 12393.75 11056.83 9348.63

Net Cash From Operating - 34192.28 - - 16702.56
Activities 46693.30 15971.85 12922.02
Net Cash (used - - -5435.51 -7989.65 -
in)/from 10500.31 12630.39 14247.48
Investing
Activities
Net Cash (used in)/from 50400.78 -4628.87 18671.58 28846.00 5490.15
Financing Activities
-6801.29 7860.34 7803.73
Net (decrease)/increase 16930.74 -2773.59
In Cash and Cash 50256.18 28238.69 20434.96
Equivalents 43454.89 36099.03 28238.69
Opening Cash & Cash 33325.44 36099.03

43
Equivalents
Closing Cash & Cash 50256.18 33325.44
Equivalents

Financial Ratios of Axis Bank 2017-2018

Financial Ratios ------------------- in Rs. Cr. -------------------

Mar'18 Mar '17 Mar '16 Mar Mar '14

'15

Investment
Valuation
Ratios
Face Value 2.00 2.00 2.00 2.00 10.00
Dividend Per -- -- -- -- --
Share 64.97 77.70 70.80 254.66
Operating 181.62 188.62 173.78 59.20 654.17
Profit Per 150.72
Share (Rs)
Net Operating
Profit Per
Share (Rs)
Free Reserves -- -- -- -- --
Per Share -- -- -- --
(Rs)
Bonus in --
Equity
Capital
Profitability
44
Ratios
Interest 5.85 6.78 6.75 7.32 7.61
Spread
Adjusted 22.08 29.36 36.55 37.48 37.53
Cash
Margin(%)
Net Profit 0.97 8.75 20.16 20.84 20.53
Margin
Return on 62.34 80.10 87.73 92.04 93.62
Long Term 0.70 7.01 15.58 16.43
Fund(%) 19.19 29.06 34.19 36.65
Return on Net 16.56
250.44 235.66 224.93 817.21
Worth(%)
Adjusted 36.23
Return on Net
Worth(%)
Return on 189.62
Assets
Excluding
Revaluations
Return on 250.44 235.66 224.93 189.62 817.21
Assets
Including
Revaluations
Management
Efficiency
Ratios
Interest 7.09 7.90 8.29 8.37 8.46
Income /
Total Funds
Net Interest 2.89 3.22 3.42 3.37 3.31
Income /
Total Funds
Non Interest 1.80 2.17 1.99 2.07 2.14

45
Income / 4.20 4.69 4.87 5.15
Total Funds 2.16 2.13 2.03 2.16
Interest 5.00
2.45 3.16 3.28 3.19
Expended /
Total Funds 0.07 0.69 1.67 1.74
Operating 0.11 0.12 0.13 2.15 0.14
Expense / 8.89 10.07 10.28 10.59
Total Funds
Profit Before 3.19
Provisions /
Total
Funds
Net Profit / 1.75
Total Funds
Loans 0.14
Turnover
Total 10.44
Income /
Capital
Employed(%)
Interest 4.20 4.69 4.87 5.00 5.15
Expended /
Capital
Employed(%)
Total Assets 0.07 0.08 0.08 0.08 0.08
Turnover 0.07 0.08 0.09 0.09
Ratios
Asset 0.09
Turnover
Ratio
Profit And
Loss Account
Ratios
Interest 59.22 59.30 58.79 59.73 60.85

46
Expended /
Interest
Earned
Other 20.29 21.57 19.38 19.83 20.17
Income / Total
Income
Operating 24.28 21.18 19.76 20.62 20.35
Expense /
0.35 0.31 0.22 -- --
Total Income
Selling
Distribution -- -- -- -- --
Cost 79.00 76.98 79.28 76.89 73.83
Composition
Balance
Sheet Ratios
Capital
Adequacy
Ratio
Advances /
Loans
Funds(%)
Debt
Coverage
Ratios
Credit Deposit 95.45 93.86 92.44 85.74 80.60
Ratio
Investment 32.40 32.45 37.50 40.88 42.51
Deposit Ratio 7.62 6.88 6.20 6.12 5.98
Cash Deposit
Ratio
Total Debt to 9.52 9.35 8.64 9.05 8.68
Owners Fund
Financial 2.03 2.16 2.10 2.07 2.05
Charges

47
Coverage
Ratio
Financial 1.04 1.17 1.36 1.37 1.36
Charges
Coverage
Ratio Post
Tax
Leverage
Ratios
Current Ratio 0.11 0.11 0.08 0.03 0.03
Quick Ratio 19.22 16.62 25.27 20.14 17.68
Cash Flow
Indicator 319.73
36.53 0.37 17.65 17.45
Ratios 139.27
32.24 0.35 16.71 16.47
Dividend
Payout Ratio
Net Profit
Dividend
Payout Ratio
Cash Profit
Earning 88.18 91.19 99.83 91.93 92.18
Retention
Ratio
Cash Earning 88.72 91.47 99.84 92.13 92.38
Retention
Ratio
AdjustedCash 35.28 24.53 19.09 19.29 19.41
Flow Times

• Above balance-sheet shows that the liability of the bank in

last five years.

• This is indicating the growth of the private banking sectoer is

very fast.
48
 • Net worth of the axis is increasing every year in last five
years.

• The banking is improving themselves as well as their sector

also.

• There is some positive amount of NET CURRENT ASSETS.

9. SWOT ANALYSIS

This analysis use to study the strength, weaknesses,

opportunities and threats of axis bank. This analysis is helpful
to the bank to understand the favourable factors for the bank.

STRENGTH:

49
 o Fastest growth in private sector banks. o Excellent
management. o Good faith of customer o This bank has a
good image among urban population.
o It has been showing good growth in banking industry
sector.
o Huge portfolio of customer.
o It is among the largest bank in India which is
providing agriculture loans.
o Axis bank is among the top three positions with respect of
fastest growth in private sector banks.

WEAKNESSES:

o High Bank Service Charges.

o Less Credit Period.
o This branch doesn’t provide education loan facility.

OPPORTUNITIES:

o Expansion in rural areas.

o Going to foreign markets and exploring the
new economies.
o Banking Insurance services.

THREATS:

o New banking licenses issued by the reserve

bank of India.
o Foreign banks.
o Competition
o Decentralized Management

50
10. FINDINGS

• It was found that the working nature of the axis bank is

under discipline, the employee of the bank follows all the
rules and regulations of the bank, employee starts the work on
exact time when the bank is open till the closing time of the
bank.

• It was also found that the axis banks functions helps to

the all the customer for the future growth of the bank.

• It was found that Axis bank always helps to the all

customer or account holder of the bank, they always shown
all the facilities to the customer. Debit card, credit card,
cheque book facilities, easy loan, and 24 hrs ATM facilities.

• I found that Axis bank provide a multiple services to

their customers, like mobile banking , internet banking,
mobile application, free fund transfer from inter banking (only
axis bank transaction).

• It was found that Axis bank is growing in very large

scale; multiple branches are opening in various places.

51
 11. CONCLUSION

Axis bank has developed many fold is short period of time due
to facilities and service provide to their customer and this growth
rate can be keep it up. In last couple of years they have open new
branches and they should open many more the working staffs are
very co-operative in nature and due to that the bank will also get
good benefit axis bank has provided their customer net banking
facilities and due to that transactions are done fast charges at axis
bank are on lower side when we compare it with others bank.

• Axis bank has differentiated itself very well on the bases of

high level service and product quality.
• They have successfully implemented the change and due to
this their market share is increased only despite of tough
competition prevails.
• In this study I found that the bond of axis bank with it is
customer is very strong because axis bank mainly focuses on
retailing their customer.
• This study finds that however axis bank is not the leading
private sector bank but it is waste range of products and
availability and opens of options make it one of the better banks
of India.

52
 12. BIBLIOGRAPHY

www.axisbank.com

www.moneycontrol.com/company-management

www.bankifsccode.com/AXIS-BANK

REFERENCE BOOKS & MAGZINES

1. Annual magazine of axis bank

2. Booklet
3. Hand book / Record Book
4. Personal discussion with the employees of the
bank

ANNEXURE

1. Which income group do you belong to?

53
 a) Less than 50,000 p.a
b) 50,000 to 1,00,000 p.a
c) 1,00,000 to 3,00,000 p.a
d) 3,00,000 to 5,00,000 p.a
e) More than 5,00,000 p.a

2. How you find the salary/ saving account of Axis bank ?

a) Very good
b) Good
c) Excellent
d) Poor
e) Satisfactory

3. Do you have you any other product of axis ban other than salary /saving
account?

a) Yes
b) No

4. Are you satisfied with your salary/ saving account ?

a) Yes
b) No

5. Which bank has ease of access ?

a) Axis bank
b) HDFC Bank
c) ICICI Bank

6. Which bank offers you the flexibility in its products ?

a) Axis Bank
b) HDFC Bank
54
 c) ICICI Bank

7. Which is the area of improvement for Axis Bank ?

a) Products
b) RM
c) Services
d) Technology
e) Updates

8. What kind of account do you have in Axis Bank ?

a) Saving Account
b) Current Account
c) Fixed Deposits
d) NRL Account

9. Your remarks on products of AXIS Bank ?

a) Excellent
b) Good
c) Average

10.Who influenced to open an account in Axis Bank?

a) Bank Employees
b) Prospectus
c) Advertisement
d) Friend and Relative would you recommend

55