Name: Rodrigo Juaban Jr.

Date Submitted: 03/04/23

Subject: BA 311 Name of Professor: Dr. Loribelle Ocenar

Reaction Paper No. 1

Topic: Operations Strategy, Productivity and Competitiveness

I. Summary

Many sectors demonstrate the value of operations strategy, productivity, and competitiveness.
Operations strategy is critical in managing the supply chain and improving production processes. An
effective operations strategy can help organizations achieve their objectives by optimizing the use of
resources and minimizing waste. Also, the operations strategy should also be in line with the overall
business strategy and concentrate on providing value to the customers.

Productivity is a crucial component of production management since it has a direct impact on an

organization's effectiveness, expenses, and overall performance. Organizations may cut costs,
increase the quality and output of goods and services, and maximize resource usage through
increasing productivity. Productivity growth results in improved production management efficiency,
which in turn improves performance and profitability. Thus, productivity is essential to sustaining
market competitiveness and guaranteeing long-term success.

Competitiveness is critical for an organization's long-term success and is influenced by various

factors, including product quality, pricing, customer service, innovation, and brand reputation. Also,
businesses must be competitive to remain viable on international markets where they are increasingly
up against low-cost suppliers.

Furthermore, for every firm to succeed, productivity, competitiveness, and an effective operations
strategy are essential. By concentrating on these areas, companies may save costs, raise quality,
stimulate innovation, increase flexibility, and achieve overall improved performance, all of which are
crucial for long-term market success.

II. Critique

The topics that were presented in this report were important since it is the building block of
every industry which is crucial for them to strive in the competitive market that we have now. The
reporters did report the topics well which allowed us to understand more about the operations
strategy, productivity, and competitiveness. 

III. Learning Insight 

In a service industry like DCWD, operations strategy, competitiveness and productivity are just
as crucial. We, as a service provider must efficiently manage our resources to ensure that we deliver
high quality services to our customers at a reasonable cost to remain competitive. To guarantee that
the business is running effectively and efficiently, DCWD must focus on operations strategy and
productivity. To better serve our customers, DCWD is investing in new technologies such as water
treatment facilities and better distribution systems to deliver better services to our customers.
Therefore, it is imperative that DCWD pays attention to these critical components of operations
management for us to remain competitive and provide high-quality services to our customers.