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    The system-generated email notifies the customer that their network traffic will be affected by an upcoming infrastructure maintenance activity. It provides details of the change management (CM) including the link and facility IDs, dates and times of the caution window and activity, expected duration of 3 hours 59 minutes, and contact information for the helpdesk should they need any clarification or support. The activity is for periodic maintenance and hygiene work at the Katpadi-Viom colo facility.

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    The system-generated email notifies the customer that their network traffic will be affected by an upcoming infrastructure maintenance activity. It provides details of the change management (CM) including the link and facility IDs, dates and times of the caution window and activity, expected duration of 3 hours 59 minutes, and contact information for the helpdesk should they need any clarification or support. The activity is for periodic maintenance and hygiene work at the Katpadi-Viom colo facility.

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    © All Rights Reserved
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    3 views1 page

    Mail Template

    Uploaded by

    Saurabh Kumar
    The system-generated email notifies the customer that their network traffic will be affected by an upcoming infrastructure maintenance activity. It provides details of the change management (CM) including the link and facility IDs, dates and times of the caution window and activity, expected duration of 3 hours 59 minutes, and contact information for the helpdesk should they need any clarification or support. The activity is for periodic maintenance and hygiene work at the Katpadi-Viom colo facility.

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    © All Rights Reserved
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    of 1

    2/25/23, 12:29 PM Mail Template

    From : sify.changemanagement@sifycorp.com Print


    To : network.admin@hdbfs.com
    Subject : Sify CM Update Notification - CM ID:CHR0009846
    Sent On : 31/01/2023 03:14:20 PM
    ***This is a system generated email***
    Note: Request not to change the subject of the email.

    Dear Valued Customer,

                                   This is to inform you that we have scheduled an infrastructure maintenance activity.

    As a result of this activity, your network traffic will be affected. Please find the CM Details below:

    CHANGE MANAGEMENT NOTIFICATION - SIFY

    Link ID 4908060318

    Link Site VELLORE-10049 (4908060318)

    Customer Name HDB FINANCIAL SERVICES LTD

    CM ID CHR0009846

    CM Status CUSTOMER EMAIL VERIFICATION

    CM Category PERIODIC MAINTENANCE ACTIVITY - HYGIENE ACTIVITY

    Facility Id TN-KIP-KTD

    Facility Name Katpadi-Viom colo

    Justification KATPADI VIOM COLO HYGIENE ACTIVITY - SW IP : 119.227.253.188

    Customer Impact TRUE

    Caution Window
    Host Name
    Role Of Device
    Tier Type B4

    CM Communication Date 23-Jan-2023 06:46:01 PM IST

    CM Start Date and Time 25-Feb-2023 11:00:00 AM IST

    CM End Date and Time 25-Feb-2023 03:00:00 PM IST

    CM Activity Duration 3 hours 59 minutes

    You can contact our corporate helpdesk on the following number for any clarification / support Toll Free: 1800 419 2929 / 044
    66022400 

    Assuring you of our best services at all the times. 

    Thanks & Regards


    Global Helpdesk SIFY,
    Toll Free No: 1800 419 2929 / 044 66022400
    Mail: sify.changemanagement@sifycorp.com

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