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ICP DP2K/4K Update Recovery Tool (v1.0.

5)

Release Note
For DP2K and DP4K projector series

R3305045

R5905112/04
11/02/2015
Barco nv
Noordlaan 5, B-8520 Kuurne
Phone: +32 56.36.82.11
Fax: +32 56.36.883.86
Support: www.barco.com/esupport
Visit us at the web: www.barco.com

Printed in Belgium
Table of contents

TABLE OF CONTENTS
1. ICP DP2K/DP4K Update Recovery Tool .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 3
1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 Overview of changes/bugfixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. DP2K and DP4K ICP firmware update and recovery process .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 5


2.1 Downloading the ICP DP2K and DP4K Update Recovery Tool (v1.0.5). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 Cloning the TI Board files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3 Checking if the ICP board is in normal operational mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.4 Starting the ICP board in boot mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5 Updating or recovering the ICP firmware to v4.3.448 by using the recover command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.6 Software reboot of the projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.7 Verifying the ICP firmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.8 Restoring the TI Board files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015 1


Table of contents

2 R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015


1. ICP DP2K/DP4K Update Recovery Tool

1. ICP DP2K/DP4K UPDATE RECOVERY TOOL

1.1 Introduction
Introduction
The ICP DP2K and DP4K Update Recovery Tool allows you to perform a clean software installation of the ICP firmware.
By formatting and repartitioning the flash disk of the ICP board before installing the ICP firmware the ICP board is made free from
corrupt files which potentially could cause the update process or the normal operation of the ICP to failure.
The root cause of the corrupt filesystem is some critical timing in the ICP firmware that drives the flash disk on the ICP board. This
issue is resolved since ICP firmware v3.0. However when having an ICP board with a lower version than v3.0 it is possible the
filesystem is already corrupt and can lead to a non operational ICP board or errors when trying to update the ICP board.
ICP boards which can’t boot up in normal operation mode anymore are also likely to recover with the ICP DP2K and DP4K Update
Recovery Tool. As long as the ICP can still be booted into boot mode and ethernet communication to the ICP is still possible.
Prior to using the ICP DP2K and DP4K Update Recovery Tool, read and follow the explained procedures below.

1.2 Overview of changes/bugfixes


v1.0.5
Updates/recovers the ICP board to ICP firmware v4.3.448.

v1.0.4
Updates/recovers the ICP board to ICP firmware v4.2.1.

v1.0.3
Updates/recovers the ICP board to ICP firmware v4.0.420.

v1.0.2
Fixes a bug in v1.0.1 of the ICP DP2K and DP4K Update Recovery Tool that sometimes won’t let the update to finish completely.

v1.0.1
Updates/recovers the ICP board to ICP firmware v3.2.340.

v1.0.0
Updates/recovers the ICP board to ICP firmware v3.1.324.

R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015 3


1. ICP DP2K/DP4K Update Recovery Tool

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2. DP2K and DP4K ICP firmware update and recovery process

2. DP2K AND DP4K ICP FIRMWARE UPDATE AND


RECOVERY PROCESS

CAUTION: The update and recovery process must be performed strictly according to this Release Note.
Perform the steps in exactly the same order as described.
Failure to do so can cause irreversible damage to the ICP board.

Overview
• Downloading the ICP DP2K and DP4K Update Recovery Tool (v1.0.5)
• Cloning the TI Board files
• Checking if the ICP board is in normal operational mode
• Starting the ICP board in boot mode
• Updating or recovering the ICP firmware to v4.3.448 by using the recover command
• Software reboot of the projector
• Verifying the ICP firmware version
• Restoring the TI Board files

R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015 5


2. DP2K and DP4K ICP firmware update and recovery process

Flowchart for the ICP firmware update and recovery process

START

Clone
ICP files

ICP
in normal No
operational
mode?

Yes
start ICP
in boot mode

software reboot
recover
or powercycle
“IP ADDRESS”
the projector

No
successful?

Yes

Restore
ICP files

END

Image 2-1

2.1 Downloading the ICP DP2K and DP4K Update Recovery Tool (v1.0.5)
How to download the ICP DP2K and DP4K Update Recovery Tool (v1.0.5)?
1. Open the url: https://www.barco.com in a web browser.
2. Login into the secured Barco website.

6 R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015


2. DP2K and DP4K ICP firmware update and recovery process

Image 2-2

3. Browse to your DP2K or DP4K projector.


4. Click the Technical downloads tab and expand the Drivers & firmware section.
5. Download the package: ICP DP2K and DP4K Recovery Tool (v1.0.5).
6. Unzip the update package in the following directory: C:\

About the update package


The package ICP DP2K and DP4K Update Recovery Tool (v1.0.5) contains the following software and files:

• ICP and Enigma Control Program v1.02.(119) setup file


• ICP firmware version 4.3.448
• ICP DP2K and DP4K Update Recovery Tool v1.0.5

2.2 Cloning the TI Board files

CAUTION: Before updating make sure you have cloned your ICP configuration files as all configuration files
located on the ICP will be removed.
The default Cinema Controller board and ICP configuration files are included in the BaseClone packages which
are available on the Barco website (browse to your DP2K or DP4K projector - Technical downloads - Config-
uration files).

How to clone the TI Board files?


The TI Board files can be cloned with the Communicator software.
For a detailed procedure, refer to the Communicator User Guide (R59770483) which is available on the Barco website. Browse to
your DP2K or DP4K projector - Technical downloads - User Guide and choose your Communicator User Guide.
The clone procedure is described in the Installation chapter (Installation - Advanced settings - File management, cloning - Backup
clone TI board only).

2.3 Checking if the ICP board is in normal operational mode

Two methods can be used to check the ICP board mode: a remote check and a physical check.

Remote check
1. Startup the ICP and Enigma Control Program.
Tip: The ICP and Enigma Control Program is part of the package. Unzip ICP and Enigma Control Program Setup
1.02.(119).zip and execute Install.msi to install the software.
2. Start with tab page Connection (1).
In the Ethernet configuration pane, click on the IP Addr input field (2a) and fill out the IP address of the projector, or
Click on Select (2b) and select the correct IP address out of the list.

R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015 7


2. DP2K and DP4K ICP firmware update and recovery process

3. In Connection to ICP pane, check the check box in front of External Ethernet Port (3)
Note: No other fields checked in that pane or in the Connection to Enigma pane.
4. If a connection is established and Main App is currently running (4) is listed in the Version Info pane, the ICP board is in
operational mode.
5. Uncheck the checkbox in front of External Ethernet Port (3). (Otherwise, the communication to the ICP remains locked which
prevent the provided program to update the ICP firmware.)

(1)
(2a)

(3) (2b)

(4)

Image 2-3

Physical check
The ICP board is in operational mode if the following 3 LEDs light green:

• ICP STAT (1)


• FMT STAT (2)
• OS STAT (3)
and the following LED is flashing green:

• SW STAT (4)

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2. DP2K and DP4K ICP firmware update and recovery process

4 3 2 1

Image 2-4

2.4 Starting the ICP board in boot mode

CAUTION: You only need to perform this procedure if the ICP board is not in normal operation mode.

WARNING: The projector must be cooled down before removing any of the projector covers: wait for the cool
down cycle to finish after switching the projector to standby (the sound of the fans comes to a very low level)
and wait for 15 more minutes before starting any of the procedures below.

WARNING: Disconnect the mains power supply to the projector terminals and unplug the power cord at the
UPS INLET socket in order to completely cut off the power supply to the projector. Failure to do so can cause
serious injury or death.

CAUTION: Always wear a wrist band which is connected to the ground while handling the electrostatic dis-
charge (ESD) sensitive parts.

How to start the ICP board in boot mode?


1. Switch the projector to standby and wait for the cool down cycle to finish. Wait for 15 more seconds before starting any of the
procedures below.
2. Disconnect the mains power supply to the projector terminals and unplug the power cord at the UPS INLET socket in order to
completely cut off the power supply to the projector.
3. Remove the input cover of the projector and remove the ICP board from the Card Cage.
4. Remove the front panel of the ICP board by removing the 3 screws.

Image 2-5
ICP board, front panel removal

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2. DP2K and DP4K ICP firmware update and recovery process

5. Reinsert the board in the Card Cage.


6. Connect the power supply to the projector and switch the projector on.
7. When the projector is started, press the boot button on the ICP board.

Image 2-6 Image 2-7


Boot mode button. Boot mode button (new design ICP board).

The ICP board restarts. When fully restarted, the most right LED (1) (image 2-4) lights up as orange and remains orange. The
ICP board is in boot mode when the color of the LEDs is as follows:
- LED 1: orange
- LED 2 and 3: green
- LED 4: flashing green

When it is not possible anymore to start the ICP board in boot mode, replace the ICP board. Return the failed
ICP board to Barco, together with the update log file (if you have one).

2.5 Updating or recovering the ICP firmware to v4.3.448 by using the recover
command

CAUTION: Before updating make sure you have cloned your ICP configuration files as all configuration files
located on the ICP will be removed.
The default Cinema Controller board and ICP configuration files are included in the BaseClone packages which
are available on the Barco website (browse to your DP2K or DP4K projector - Technical downloads - Config-
uration files).

The update process will take approximately 18 minutes in case of a DP2K projector and 23 minutes in case of
a DP4K projector.

A log file of the update can be found in the log_update folder. The filename of the log file contains the serial
number of the projector that was updated.

How to update the ICP firmware?


1. Check if the ICP board is in normal operation mode. See "Checking if the ICP board is in normal operational mode", page 7 . If
this is not the case, start the ICP board in boot mode. See "Starting the ICP board in boot mode", page 9 .
2. Start the Windows command prompt (Start - Run - cmd).

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2. DP2K and DP4K ICP firmware update and recovery process

Image 2-8

3. Go to the directory where the package ICP DP2K and DP4K Recovery Tool (v1.0.5) was extracted: C:\IcpUpdateRecover-v1.0.5
a) Browse to your C:\ directory by typing cd C:\ and pressing Enter.
b) Access the package directory by typing cd IcpUpdateRecover-v1.0.5
4. Type recover xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP address of the projector to be updated) and press
Enter.
Example: the IP addres of the projector to be updated is 10.192.32.11. The command prompt window looks as follows:

Image 2-9

5. After the update is done, the DP2K and DP4K ICP Update Recovery Tool will notify whether the update was successful or not.
a) Successful: Update successfully done.
b) Unsuccessful: Update failed!!! (failure on step..., action:..., file:...)

Image 2-10

6. If the update is successful, the firmware of the ICP should now be version 4.3.448 (see "Verifying the ICP firmware version", page
12). Finally perform the procedure "Restoring the TI Board files", page 13.
If the update is unsuccessful, powercycle the projector or do a software reboot of the projector (see "Software reboot of the pro-
jector", page 12) and repeat the procedure "Updating or recovering the ICP firmware to v4.3.448 by using the recover command",
page 10.

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2. DP2K and DP4K ICP firmware update and recovery process

2.6 Software reboot of the projector


How to reboot the projector software?
1. Startup the Communicator software and login as a Service Technician.
2. Make a connection with your projector.
3. Go to the tab Diagnostics (1) and click on Tests (2).
4. Click on Projector (3).
5. Click Yes (4) and click OK (5) to start the rebooting.

(1)

(2)

(4)
(3)

(5)
Image 2-11

6. Wait for 5 minutes and try to make a connection with the projector. If this works, the projector software has restarted successfully.

2.7 Verifying the ICP firmware version


How to verify the ICP firmware version?
1. Startup the ICP and Enigma Control Program.
Note: The ICP and Enigma Control Program is part of the update package. Unzip ICP and Enigma Control Program Setup
1.02.(119).zip and execute Install.msi to install the software.
2. Start with tab page Connection (1).
In the Ethernet configuration pane, click on the IP Addr input field (2a) and fill out the IP address of the projector, or
Click on Select (2b) and select the correct IP address out of the list.
3. In Connection to ICP pane, check the check box in front of External Ethernet Port (3)
Note: No other fields checked in that pane or in the Connection to Enigma pane.
4. In Login pane, click on Login (4) and use the following credentials:
- User name : Service
- Password : Heal Thyself
Click OK twice to confirm (5).
A connection is established with the projector.
5. The Version Info displayed should be the same as in the screenshot below (6).
6. Uncheck the checkbox in front of External Ethernet Port (3). (Otherwise, the communication to the ICP remains locked which
prevent the provided program to update the ICP firmware.)

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2. DP2K and DP4K ICP firmware update and recovery process

(1)
(2a)

(3) (2b)

(4)

(6)

(5) (6)

(5)

Image 2-12

2.8 Restoring the TI Board files

CAUTION: First install the standard BaseClone package and after that install your own clone package which
you created at the start of the update process.
Performing these steps in reverse order will cause loss of your personal configuration files stored on the ICP.

About the BaseClone package


The BaseClone packages contain the default Cinema controller board and ICP board configuration files.
The BaseClone package which needs to be installed depends on the projector type:

Projector type BaseClone package


DP2K projector with Barco HD-SDI board Base clone package for DP2K projectors with enigma/link
decryptor
DP2K projector with IMB Base clone package for DP2K projectors with IMB
DP4K projector with Barco HD-SDI board Base clone package for DP4K projectors with enigma/link
decryptor
DP4K projector with IMB Base clone package for DP4K projectors with IMB

The BaseClone packages are available on the Barco website (browse to your DP2K or DP4K projector - Technical downloads -
Configuration files).

R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015 13


2. DP2K and DP4K ICP firmware update and recovery process

Installing the BaseClone package


The TI Board files can be installed with the Communicator software.
For a detailed procedure, refer to the Communicator User Guide (R59770483) which is available on the Barco website. Browse to
your DP2K or DP4K projector - Technical downloads - User Guide and choose your Communicator User Guide.
The installation procedure is described in the Installation chapter (Installation - Advanced settings - Restoring a clone file).

14 R5905112 ICP DP2K/4K UPDATE RECOVERY TOOL (V1.0.5) 11/02/2015

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