VI Semester MTM Examination, March/April 2020

PAPER CODE: MTM

INFORMATION TECHNOLOGY IN TOURISM
Time: 1 Hour Max Marks:30
PART-A

I. Answer any four of the following. Each question carries two marks. (2x4=8)
a) What is meant by CRM?
b) Explain CRS.
c) What is ATMs?
d) Mention any two functions of IT in the back office of hotel?
e) What is GIS?
f) Explain MIS.
g) What is E-tourism?

PART-B

II Answer any four of the following. Each question carries three marks (3x4=12)

1. Discuss the evolution and growth of CRS.

2. Write an explanatory note on Galileo.
3. Describe hotel distribution system.
4. Write short note on M marketing.
5. Discuss on different functions of CRS for travel operators.
6. Write a short note on World span.
7. Explain the advantages of E-Commerce.

PART-C

III Answer any two of the following. Each question carries five marks (5x2=10)

1. Write a note on PMS

2. Explain the role of IT in tourism.
3. What are the trends in destination management?
4. Discuss the strategic use of IT in tourism.
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