Nepal College of Management

Bachelor of Business Administration (BBA)

Mid-Term Examination, 2022

Year : 2022 Semester :

Course Code : MAS 122 Full Marks: 10
Course Title : Management Information Systems Duration : 10 minutes

Name: Registration No.

Section A

Answer all Questions. Encircle the most appropriate answer among the given choices.
[10×1 = 10]

1) The use of ATMs by financial institutions illustrates the use of information systems to
achieve which business objective?
A) improved efficiency
B) customer and supplier intimacy
C) survival
D) competitive advantage
E) improved decision making

2) Which option does not describe the advantages of cloud computing for a business firm
A) ability to support mobile computing.
B) ability to support remote work.
C) ability to improve communication.
D) ability to rely on markets to build value.
E) ability to reduce data storage costs.

3) Which of the following are key corporate assets?

A) significant business relationships
B) production technologies and business processes for sales, marketing, and finance
C) knowledge and the firm's tangible assets, such as goods or services
D) time and knowledge
E) intellectual property, core competencies, and financial and human assets

4) An example of a cross-functional business process is

A) identifying customers.
B) transporting the product.
C) creating a new product.
D) assembling a product.
E) paying creditors.

5) Which function is responsible for identifying new customers.

A) finance and accounting
 B) human resources
C) manufacturing and production
D) sales and marketing
E) distribution and logistics

6) Which level of the organization are ESS specifically designed to serve?

A) operational
B) end-user
C) middle management
D) senior management
E) knowledge workers

7) Business processes are collections of

A) informal practices and behaviors.
B) formalized and documented practices.
C) business rules.
D) rights and privileges.
E) routines.

8) The enormous volume of data generated by Internet activity, such as web traffic, email, and
social media is referred to as:
A) IoT.
B) big data.
C) the mobile digital platform.
D) cloud computing.
E) Social Media

9) Which type of information system would you use to forecast the return on investment if your
firm planned to switch to a new supplier that offered products at a lower cost?
A) ESS
B) TPS
C) DSS
D) CRM
E) MIS

10) Which of the following technologies disrupted the traditional publishing industry?
A) Instant messaging
B) e-mail
C) Internet telephony
D) World Wide Web
E) Wikipedia
 Nepal College of Management
Bachelor of Business Administration (BBA)
Mid-Term Examination, 2022

Year : 2022 Semester : I

Course Code : MAS 122 Full Marks: 40
Course Title : Management Information Systems Duration : 2 Hr 50 mins

Section B
(Short Questions)

Answer any SIX Questions. [6 ×4 =24]

1) Differentiate between Information Systems and Information Technology.

2) “Information System (IS) is an important instrument for creating value for the firm.”
Explain.

3) MIS is useful in all scales of enterprises either small or big. How do the small
businesses like bakery shops, restaurants, beauty parlors can use information systems?

4) Business is a collection of business processes. How does Information Systems

contribute in achieving improvement in business processes?

5) Conversations carried out through social networking platforms enhancing collaboration

among employees, suppliers and customers? Describe the benefits of collaboration and
social business.

6) Thomas Friedman's declaration that the world was now "flat". How does the
Information technology contributed to make the world “flat”.

7) Technologies complimented by business innovation bring radical changes in business

ecosystems. These disruptive technologies bring sweeping change in the existing status
of the product and services in business ecosystem. In your view, what makes a
technology disruptive? Justify your answer with examples.

Section C
(Long Questions)

Answer any TWO Questions. [2×8 = 16]

8) Management Information System (MIS) can be best described from socio-technical view.
Organization can achieve best performance through technical and behavioral approach while
delivering performances. Explain the dimensions of technical and behavioral approaches and
their significances.
9) You have been hired by an ABC Company in Nepal which operates business in Nepal as
well as international arena having offices in Kathmandu, Mumbai, Japan, Germany, and USA.
The firm would like their people to work in effective collaboration. In what way the space/time
matrix comes in picture in this context and which tools are applicable for collaboration?

10) Discuss the major types of information systems that serve business processes. Briefly
outline the strategic objectives that MIS helps to achieve in a business organization.

Answer Key final Mid term 2022

1. C
2. A
3. C
4. B
5. D
6. A
7. D
8. D
9. D
10. D