Software Requirements

Specification
for

Bus Pass

Version 1.0

Prepared by :- (1) Radadiya Dhruv Rohitbhai (200160116119)

(2) Gajera Keyur Dineshbhai (200160116111)

Institute Name :- Government Engineering College, Modasa.

Date:-27/02/2023
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Table of Contents
Table of Contents...........................................................................................................................ii
Revision History.............................................................................................................................ii
1. Introduction..............................................................................................................................1
1.1 Purpose...........................................................................................................................................1
1.2 Document Conventions..................................................................................................................1
1.3 Intended Audience and Reading Suggestions.................................................................................1
1.4 Product Scope.................................................................................................................................1
2. Overall Description..................................................................................................................2
2.1 Product Perspective........................................................................................................................2
2.2 Product Functions...........................................................................................................................2
2.3 User Classes and Characteristics.....................................................................................................2
2.4 Operating Environment...................................................................................................................2
2.5 Design and Implementation Constraints.........................................................................................2
2.6 User Documentation.......................................................................................................................2
2.7 Assumptions and Dependencies......................................................................................................3
3. External Interface Requirements...........................................................................................3
3.1 User Interfaces................................................................................................................................3
3.2 Hardware Interfaces........................................................................................................................3
3.3 Software Interfaces.........................................................................................................................3
3.4 Communications Interfaces............................................................................................................3
4. System Features.......................................................................................................................4
4.1 System Feature 1............................................................................................................................4
4.2 System Feature 2 (and so on)..........................................................................................................4
5. Other Nonfunctional Requirements.......................................................................................4
5.1 Performance Requirements.............................................................................................................4
5.2 Safety Requirements.......................................................................................................................5
5.3 Security Requirements....................................................................................................................5
5.4 Software Quality Attributes............................................................................................................5
5.5 Business Rules................................................................................................................................5

Revision History
Name Date Reason For Changes Version
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1. Introduction

1.1 Purpose
An online bus pass system for students is a web-based application that allows students to purchase
and manage bus passes online. This system provides a convenient way for students to access
transportation services to and from their schools or colleges. By using this system, students can
easily select the type of pass they need, choose the route they will be travelling on, pay for their
pass securely, and receive notifications about their pass status.

The system is designed to provide a user-friendly experience for students and help them manage
their transportation needs efficiently. It also enables bus service providers to streamline their
operations by reducing the need for manual processing of bus pass applications and payments.
Overall, an online bus pass system for students is a valuable tool for improving the transportation
experience of students and enhancing the efficiency of bus services.

1.2 Document Conventions

Document conventions are standard practices and guidelines used in creating documents, including
an SRS for an online bus pass system. These conventions ensure consistency and clarity in
formatting, section numbering, acronyms, references, language, grammar, visual aids, and review
and approval processes. By following these conventions, the document becomes more structured,
readable, and easily understandable by all stakeholders involved in the project.

1.3 Intended Audience and Reading Suggestions

This software is designed mainly for Students whom were travelling to home to college or schools
daily for education purpose and the employees whom were travelling for their jobs.

1.4 Product Scope

This software can be used by mainly the college or school students for getting their bus pass
without standing in long Queues and without any problems online.
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2. Overall Description

2.1 Product Perspective

I. Product features: This section should describe the features and capabilities of the bus pass
system. This may include details such as the types of bus passes available, the payment
methods accepted, the duration of the pass, and any restrictions or limitations on its use.

II. User characteristics: This section should describe the target audience for the bus pass
system. It may include information about the demographics of the user base, as well as their
needs, expectations, and goals when using the bus pass.

III. User interface: This section should describe the user interface of the bus pass system,
including how users will interact with the system and how they will access its features and
functionality.

IV. Hardware and software interfaces: This section should describe any hardware or software
interfaces required to support the bus pass system, such as card readers or payment
processing systems.

V. Constraints: This section should describe any constraints or limitations that may affect the
design or implementation of the bus pass system, such as legal or regulatory requirements,
technological limitations, or budgetary constraints.

VI. Assumptions and dependencies: This section should describe any assumptions or
dependencies that may affect the design or implementation of the bus pass system, such as
the availability of third-party services or the reliability of the underlying infrastructure.

2.2 Product Functions

1) Issuing bus passes: The system should allow authorized personnel to issue bus passes to
customers.

2) Renewing bus passes: The system should allow customers to renew their bus passes online
or in-person.

3) Validating bus passes: The system should have a mechanism for validating bus passes to
ensure that they are authentic and valid.

4) Managing customer information: The system should allow authorized personnel to manage
customer information, such as their contact details, bus pass history, and payment
information.

5) Managing bus routes and schedules: The system should allow authorized personnel to
manage bus routes and schedules, including adding or removing routes, adjusting schedules,
and managing capacity.

6) Handling payments: The system should allow customers to make payments for bus passes
and other services, and track payment history.
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7) Generating reports: The system should be able to generate reports on bus pass usage,
revenue, customer demographics, and other key metrics.

8) Providing customer support: The system should provide customer support, including
answering customer queries and resolving issues related to bus passes and payments.

9) Integrating with other systems: The system should be able to integrate with other systems,
such as ticket vending machines, mobile ticketing apps, and fare collection systems.

2.3 User Classes and Characteristics

1) Regular commuters: These are users who travel on a daily or regular basis, such as students,
office-goers, or people who use public transport to commute to work. Their characteristics
may include:
 They require a bus pass that is valid for a specific duration, such as a month or a
year.
 They may need to purchase the pass using a recurring payment system, such as
automatic debit from their bank account or credit card.
 They may require discounts or concessions, such as student discounts or senior
citizen discounts.
2) Tourists: These are users who are visiting a city or town for a short period of time and
require a bus pass for a limited duration. Their characteristics may include:
 They may need to purchase the pass for a specific number of days or a week.
 They may require a pass that allows them to travel to popular tourist destinations or
landmarks.
 They may require information on bus routes, schedules, and ticket prices.
3) Occasional riders: These are users who do not travel on a regular basis but may require a
bus pass for occasional use. Their characteristics may include:
 They may need to purchase a pass for a single journey or a day pass.
 They may require flexibility in terms of the date and time of travel.
 They may require an easy and convenient way to purchase the pass, such as through
a mobile app or website.
4) Special needs users: These are users who require additional assistance or accommodations,
such as wheelchair access or audio announcements. Their characteristics may include:
 They may require a special pass that allows them to access wheelchair-accessible
buses or designated seats.
 They may require information on the accessibility features of buses and bus stops.
 They may require assistance from customer service representatives or bus drivers.

2.4 Operating Environment

1) Web Server: A web server is needed to host the online bus pass system application. It will
serve web pages to users who access the system from their web browsers.

2) Database: A database is required to store all the data related to the bus pass system. This
includes user information, bus routes, bus schedules, and ticket information.

3) Application Server: The application server is responsible for processing user requests and
serving the appropriate web pages. It communicates with the database to retrieve and store
data.
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4) Payment Gateway: An online bus pass system requires a payment gateway to process
payments made by users. The payment gateway should be secure and support multiple
payment options such as credit cards, debit cards, and online banking.

5) Operating System: The server on which the online bus pass system is hosted will require an
operating system such as Linux or Windows. The choice of operating system will depend on
the specific needs of the system.

6) Security Infrastructure: To protect the online bus pass system from cyber attacks and
unauthorized access, appropriate security measures such as firewalls, intrusion detection and
prevention systems, SSL/TLS encryption, and multi-factor authentication should be
implemented.

7) Network Infrastructure: A reliable network infrastructure is essential to ensure that the

online bus pass system is accessible to users at all times. This includes routers, switches,
load balancers, and other network components.

8) Monitoring and Maintenance Tools: Regular monitoring and maintenance of the online bus
pass system are essential to ensure that it is functioning optimally. Tools such as
performance monitoring, log analysis, and backup and recovery tools should be in place to
support these tasks.

2.5 Design and Implementation Constraints

1) Security: One of the most important constraints for an online bus pass system is security.
The system should be designed in such a way that it is secure from unauthorized access,
hacking, and other cyber threats. The system should have strong authentication and
authorization mechanisms to ensure that only authorized users can access the system and
perform transactions.

2) Scalability: The system should be designed to handle a large number of users and
transactions. It should be able to handle peak loads during rush hours and special events.
The system should be scalable enough to add new features and functionality in the future.

3) Reliability: The system should be reliable and available 24/7. It should have a robust backup
and recovery mechanism in case of a system failure or outage.

4) User-friendly interface: The system should have a user-friendly interface that is easy to use
and navigate. It should be accessible from different devices and platforms.

5) Integration with existing systems: The online bus pass system should be integrated with
existing bus ticketing systems, payment gateways, and other systems to ensure a seamless
experience for users.

6) Compliance: The system should comply with all the relevant regulations and standards
related to online payment and data protection.

7) Cost-effectiveness: The system should be cost-effective to implement and maintain. The

cost of hardware, software, and maintenance should be reasonable and within the budget.

8) Support and maintenance: The system should be supported and maintained by a dedicated
team to ensure that it is always up-to-date and functioning properly. The team should
provide prompt support in case of any issues or problems.
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2.6 User Documentation

1) Login or create an account:
If you already have an account, you can log in using your username and password. If you don't
have an account yet, you can create one by clicking on the "Create an Account" button and filling
out the required fields.

2) Select the type of bus pass you want:

The system will display the various types of bus passes available. Choose the pass that is applicable
to you (such as weekly or monthly) and click on "Select."

3) Enter your personal information:

Fill in your personal details such as your name, address, and contact information.
4) Enter your school information:
Provide your school name, course details, and enrollment status.

5) Upload a photo:
Upload a passport-sized photo of yourself as per the specifications provided.

6) Submit the application:

Once you have entered all the required information, review your application to ensure everything is
correct. Then, click on "Submit" to complete the application process.

7) Make payment:
After submitting your application, you will be redirected to the payment page. Follow the
instructions on the page to make your payment.

8) Receive your bus pass:

Once your payment has been processed, your bus pass will be mailed to you at the address you
provided. It is important to keep the bus pass with you at all times while using public
transportation.

2.7 Assumptions and Dependencies

Assumptions:

1. The bus pass system will be implemented in a physical setting with adequate infrastructure
for the system to function.
2. The bus pass system will be integrated with existing public transportation systems, such as
buses.
3. The system will support multiple types of bus passes, such as monthly, weekly, daily, and
student passes.
4. The system will have a secure and reliable payment system to process payments and issue
passes.
5. The system will have a user-friendly interface for users to purchase and manage their bus
passes.
6. The system will have the ability to track and monitor pass usage and provide relevant
reports to management.
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Dependencies:

1. The bus pass system will depend on the availability and functionality of existing
public transportation systems.
2. The system will require a reliable internet connection to process payments and issue
passes.
3. The system will depend on the availability and functionality of third-party payment
gateways.
4. The system will require integration with existing databases and APIs to access
relevant information, such as schedules, fares, and user data.
5. The system will require regular maintenance and updates to ensure optimal
performance and security.
6. The system will depend on the availability and cooperation of transportation
authorities and other stakeholders involved in the public transportation system.
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3. External Interface Requirements

3.1 User Interfaces

The system should have a user-friendly interface that allows customers to easily purchase and
manage their bus passes. The interface should be accessible on multiple platforms, including
desktop and mobile devices.

3.2 Payment Gateway

The system should integrate with a secure payment gateway that accepts a variety of payment
methods, including credit cards, debit cards, and mobile payments.

3.3 Bus Operators Interface

The system should have an interface for bus operators to verify and validate passes, including real-
time updates on the status of each pass.

3.4 GPS Integration

The system should integrate with GPS technology to track bus routes and provide real-time
information about bus schedules and arrivals.

3.5 Data Exchange

The system should be able to exchange data with other systems, such as transportation management
systems, to ensure accurate and up-to-date information is available to users.

3.6 Customer Services

The system should provide a customer service interface that allows users to contact support staff
with questions or issues regarding their bus passes.

3.7 Security
The system should be secure, with measures in place to protect user data and prevent fraud. This
includes encryption of sensitive data and regular security audits.

3.8 Multi Language Support

The system should be designed to support multiple languages to accommodate users from different
regions and language preferences.
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4. System Features
 User Registration: Allow users to create an account by providing their personal
information, such as name, contact details, and identification.
 Pass Types and Pricing: Offer various types of passes, such as monthly, weekly, daily,
and student passes, with different pricing options based on duration and user
categories.
 Pass Purchase: Enable users to purchase bus passes through the system by selecting
the desired pass type and making payment using a secure payment gateway.
 Pass Validation: Implement a validation mechanism where bus drivers or inspectors
can verify the validity of a user's pass by scanning a barcode or NFC tag associated
with the pass.
 Pass Renewal: Allow users to renew their passes when they expire, either
automatically or by manually initiating the renewal process through the system.
 Pass Cancellation/Refunds: Provide an option for users to cancel their passes before
the expiration date and receive refunds based on the applicable refund policy.
 Account Management: Allow users to manage their account information, including
updating personal details, changing payment methods, and viewing pass purchase
history.
 Notifications and Reminders: Send notifications and reminders to users about pass
expiry, renewal deadlines, and any service disruptions or changes in bus schedules.
 Reporting and Analytics: Generate reports and analytics for system administrators,
including pass sales data, pass utilization, revenue, and other relevant metrics to
monitor system performance and make informed decisions.
 Customer Support: Offer a customer support mechanism, such as a helpdesk or
ticketing system, to address user inquiries, issues, and complaints related to the bus
pass system.
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5. Other Nonfunctional Requirements

 Performance: The system should be able to handle a high volume of concurrent users and
transactions without significant performance degradation. Response times for purchasing
passes, validating passes, and accessing account information should be within acceptable
limits.

 Security: The system should have robust security measures in place to protect user data,
payment information, and system integrity. This includes encryption of sensitive data,
secure authentication mechanisms, and adherence to industry standards and regulations.

 Reliability: The system should be reliable, minimizing downtime and ensuring that passes
can be purchased, validated, and renewed without disruptions. It should have mechanisms in
place to handle system failures and recover gracefully.

 Scalability: The system should be designed to scale effectively to accommodate future

growth and increasing user demand. It should be able to handle an expanding user base and
support additional features or services as required.

 Usability: The system should have a user-friendly interface that is intuitive and easy to
navigate. It should require minimal training for users to understand and perform tasks such
as purchasing passes, managing accounts, and receiving notifications.

 Accessibility: The system should be accessible to users with disabilities, complying with
accessibility guidelines and standards. It should provide options for accommodating users
with visual impairments, hearing impairments, or other accessibility needs.

 Compatibility: The system should be compatible with various platforms and devices,
including web browsers, mobile devices, and operating systems. It should provide a
consistent user experience across different devices and screen sizes.
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 Maintainability: The system should be designed and implemented in a modular and

maintainable manner, allowing for future enhancements, bug fixes, and updates. It should
have clear documentation and code structure to facilitate system maintenance.

 Integration: The system should be able to integrate with other relevant systems, such as
payment gateways, public transportation databases, and notification services. It should have
well-defined APIs or interfaces to facilitate data exchange and communication.

 Regulatory Compliance: The system should comply with applicable regulations and laws
related to data privacy, payment processing, and public transportation operations.