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Product Feasibility
Product Feasibility
BAFF Matrix
Benefits Advantages Feature Function
Dimensions Dimensions
● 9 x 7cm ● 9cm x 7cm
● 40 grams ● 2 grams
Description of product
La Beniña is a gentle powder formula handwash that creates a luxurious foaming lather
when mixed with water. It leaves the hands feeling cleaner and better without stripping the
moisture barrier of the hands of any consumers that would use the product. It is halal and
hypoallergenic and has antibacterial and antioxidant properties. Existing hand wash products in
the hygiene industry mostly contain chemicals that may have bad effects on the skin and the
environment. Additionally, the packaging of the existing hand wash products are mostly made
out of plastics. Unlike the existing hand wash in the market, La Beniña hand wash is a hygiene
product that is made of eco-friendly ingredients and packaging. The formula of La Beniña
handwash is made out of organic ingredients that are not harmful to the environment, specifically
the ocean once the water is flushed out in the drainage system. The primary packaging of La
Beniña handwash is a reusable tin container and secondary packaging is a biodegradable paper
sachet that helps lessen plastic waste in the world.
Target market
La Beniña handwash caters to Singaporean consumers that has organic and Halal
ingredients in an eco-friendly packaging. La Benina targets the Sinagporeans whose age gap is
from 15-65 years old. These persons might be a student, in a working field, single/married.
Singapore may have a small population however it doesn't affect their performance of having
growth in their economy. In fact, it is ranked as the 2nd out of 190 countries in the World Bank’s
Ease of Doing Business Index (Doing Business) in 2020. Singapore has a high end market that is
best fit for La Benina’s high quality hand product. In addition to that, Singapore is a member of
ASEAN as well as the Philippines, therefore it is easier and less hassle to trade products with.
There are also lesser expenses for the transportation and exporting costs because geographically
speaking Singapore is not so far from the Philippines, it actually takes 3 hours travel only to get
there.
Benefits of product
According to Prabhakar (2020) in Beat the Microbead Organization, the cosmetics
industry produces more than 120 billion units of packaging per year around the world. Just 9% of
all plastic waste generated has been recycled, with another 12% incinerated, and the remaining
79 percent ending up in landfills, dumps, or the ocean. When it comes to beauty packaging, 95%
of it is discarded after one use, with just 14% of plastic making it to a recycling center. Aside
from this, many of the ingredients used in existing antibacterial hand wash products such as the
chemical triclosan are harmful to the environment. With that being said, La Beniña made an
innovation creating a powder form handwash that is activated with water and is more
environmentally friendly than their liquid counterparts. La Beniña hand wash is an anti-bacterial
hand wash that helps the consumer fight against the virus that we are dealing with in the present
time. The ingredients of La Beniña handwash doesn’t contain any chemical ingredient that is
harmful to the environment and skin. The formula of La Beniña handwash is purely made out of
vegan and organic ingredients, making it halal and eco-friendly product. Aside from the
ingredients, the packaging of La Beniña hand wash is also made out of eco-friendly materials,
specifically reusable tin containers and biodegradable paper sachets. This product will not benefit
only the consumer but also the environment.
Based on the data of Euromonitor, the top three brands of hand wash in Singapore are
Dettol of Reckitt Benckiser Group Plc, Lifebuoy of Unilever Group, and Kirei Kirei of Lion
Corporation.
Existing Product in Singapore Description
Consumer Behavior
This pandemic changes the behaviour of each consumer in purchasing the product that
will satisfy their needs and wants. Singapore comprises different nationalities: 74.3% of the
residents are Chinese, 13.4% are Malays and 9% are indian.12.8% of the population is between
0 and 14 years old, 15% of the population is between 15 and 24 years old, 50.7% is between 25
and 54 years old, 10.6% of the population is between 55 and 64 years old and 10.9% is 65 years
old or older. La Beniña zero-waste powder hand wash targets both male and female with the
ages ranging from 15 to 65 years old. Consumers in Singapore enjoy a higher standard of living
and are fans of purchasing foreign products. They like to experiment to use new products
especially if they are receiving a good quality product or services. When they are making
purchasing decisions they keep in mind the factors of the product/service quality and prices.
Online shopping is the trend in the present time especially that the country is in the midst of the
pandemic. The ranges between 15 to 65 years are most likely to purchase the product because
they are somehow a student, working professionals or business owners. Hygiene products are a
trend in the country because people are aware that viruses exist and purchasing products that
can prevent viruses is a necessity to them. La Beniña zero-waste handwash powder is also new
to the market because of its ingredients and packaging. Most hand wash that exists in the
country is a liquid soap and bar soap. La Beniña handwash can catch the attention of the
Singaporean because of their interest in purchasing something new especially during this
pandemic times.
Source: Euromonitor International Lifestyles Survey 2020
The table above shows the consumer activities based on the survey (2020). One of the
leading in the survey that the consumers usually do is browse online. It is an opportunity for new
businesses to catch the attention of the Singaporean through online businesses. This would also
help the businesses who would try to enter the market to create an awareness of the product
that consumers might purchase.
The table above shows the environmental and sustainable habits of Singaporeans. The
top five (5) habits that the citizens practice are (1) recycle items, (2) reduce plastic use, (3)
reduce food waste, (4) use of sustainable packaging, and (5) use more energy efficient products.
ii.Secondary Target Market
SINGAPORE
Singapore is a city-state found at the southern tip of Malay Peninsula that consists of 60
small islets and a diamond-shaped island. This country is considered to be the biggest port in the
Southeast Asia region and one of the many busiest countries in the whole world (Ho, et.al.,
2021). Throughout the whole year annually, the country experiences consistent precipitations
and high temperatures. It has a gross national income of $54,530.00 USD per capita making it a
high-income economy. Singapore ranked number one by having a competitive economy and is
popularly known as the “most business-friendly regulatory environment” (World Bank Group,
2021).
Export Industry
In the whole world, Singaporean market is known to be very competitive and open. This
country is considered to be the most dependent country when it comes to export products in the
Asian region (Eghbal, M., & Euromonitor, 2021). During the year 2019, the Gross Domestic
Product (GDP) of exports in Singapore is at 105% reflecting and proving that the country is a
re-export hub.
Sustainability
In a study stated by Euromonitor and Elster (2020) 58% of the respondents are
preoccupied with the thought of climate change having a huge impact on their lives especially in
the future during this pandemic. Singaporeans are very concerned when it comes to keeping
their environment clean and green with almost 70% of the local residents desiring to minimize
the use of single-use plastics. Citizens in the said country are wishing companies to do effective
and efficient actions towards a more sustainable solution with regards to goods and/or services
being offered in the market. COVID-19 outbreak makes the consumers values and attitudes to
purchase products towards sustainability. During this COVID-19 sustainability towards bath and
shower has been accelerated due to the demand also of the consumers. One example of the first
sustainable store that opened in Singapore is The Body Shop. They use materials that can be
recycled and not harming the environment. There are a lot of shops that are leading toward
sustainability. The growing shift to sustainability shows how products are produced and the
decisions of consumers. La Benina Handwash powder is a sustainable product that Singaporean
may look into specifically for the packaging since they want to achieve sustainability.
COVID-19 Pandemic
In Singapore, the pandemic caused a lot of citizens to do good hygiene practices and
standards leading to products having a huge amount of sales in bar and liquid hand soaps. Both
bar and liquid hand soaps were seen to have a great amount of sales even before the lockdown
in Singapore was introduced. Although bar soaps experienced a positive impact on sales because
of its affordability and ease of access to consumers, liquid hand soaps had shown to be more
dominant in the market because of two (2) factors such as convenience of usage and having a
hygienic image. To gain the attention of consumers, Singaporean brands and companies focused
their products on having anti-bacterial and immunity related properties. Mostly, Beauty and
Personal Care and Hygiene products focused on four (4) marketing campaigns such as “kills
99.9% germs”, “germ protection” and “immunity boosting”.
B. Industry Attractiveness
La Beniña powder handwash is new to the market. Many kinds osoap exist but La Beniña
handwash is different because of its ingredients, the kind of hand soap it is and its eco-friendly
packaging. Knowing the market and its competitors is significant to a new starting up business.
This would help the organization team to determine the market they are entering and they can
develop different strategies to make the powder hand wash known to the market they have
chosen. With the help of Michael E. Porter five forces that were developed in 1979, the team use
this framework to easily understand the market they are entering. This framework would help the
team to assess and evaluate their strength to their competitors and their position to the business
organization. Listed below are the Porter’s five forces of La Beniña powder handwash
2. Required documents
Before the shipment of the products, important documents must be provided such as:
a. Bill of Lading
b. Certificate of Origin
c. Customs Export Declaration
d. Export License
e. Invoice
f. Packing List
3. Tariffs and Taxes
The ASEAN Trade in Goods Agreement (ATIGA) is an agreement founded by the ASEAN
Member States (AMS). The context of the agreement is about what happened during
January of 1992, the ASEAN Free Trade Area (AFTA) was established to implement the
Common Effective Preferential Tariff (CEPT) scheme and on February 26, 2009 the
ASEAN Trade in Goods Agreement was signed.
For a certain product to be recognized for a tariff concession under the ASEAN Trade in
Goods Agreement (ATIGA), such conditions must be met:
a. If the goods have a Regional Value Content (RVC) of not less than 40%, or if all
non-originating materials used in the production of the goods have undergone a
Change in Tariff Classification (CTC) at four-digit level (i.e., a change in tariff
heading) of the Harmonized System; and
b. Preferential tariff treatment shall be supported by a Certificate of Origin (CO) Form
“D” issued by a Government authority designated by the exporting Member State;
and
c. Products on which tariffs of the exporting Member State have reached or are at the
rate of 20% or below.
4. Furnish Security
For approval purposes and operation of licensed permits, furnishing of securities that
includes imported goods is a requirement. This may contribute to having legal
warehouses and excise factories. In Singapore, insurance bonds are one of the best
types of securities that is being accepted and recognized.
Packaging
Packaging
Beaker
Stirring Rod
Digital Scale
Blender
Lab Spatula
Gloves
Goggles
Face Mask
A. Management Prowess
La Beniña management team is composed of four Export Management students. Since
the members of the management team are still students, they have no prior experience of the
relevant industry. However, having been enrolled in an Export Management program have helped
the four members equip with knowledge and insights of the export industry. The management
team also researched thoroughly every information that might help in creating the product. Aside
from this, the management team can also seek assistance from the instructors that they knew
from their college years to perfect the proposed product. The management team is always
passionate in creating products that are sustainable and not harmful to the environment. Before
doing the proposed product, the management team has already experienced establishing an
eco-friendly lip line. The successful past experience prompted the management team to create
another eco-friendly product that not only benefits the people but also the environment. The
management team is very confident that the proposed product will be as successful as the
eco-friendly lip line they had proposed before.
B. Resource Sufficiency
The Department of Information and Communications Technology (DICT), Department of
Science and Technology (DOST), and Department of Trade and Industry (DTI) are three (3)
Philippine government agencies that signed a Memorandum of Understanding (MoU) who will
assist, help, and support start-up businesses in the Philippines. These agencies willingly dedicate
themselves to create and develop activities, events, programs, projects, and even cost matching
for business enterprises. In addition, Philippine Exporters Confederation, Inc. (PHILEXPORT) may
be a great help for La Beniña for targeting clients and consumers, diversifying products, well-built
expansion plans, and even providing financial assistance and support. Moreover, this government
agency can contribute to the overall operational efficiency and effectiveness. Since Philippine
Exporters Confederation, Inc. (PHILEXPORT) serves as a foundation for a business to have a
wide array of networks, resources can be easily accessed, international buyers may increase as
the business grows, and forming favorable relationships within the Philippines and even across
international borders.
Being a start-up venture business, an affordable office space may seem hard to get
because of certain factors to be considered like amenities, layout, location, price, and others.
However there are small office spaces that can be rented locally in the Philippine that can also be
used as a lab space, manufacturing space, or space to launch a service business since the
production involved does not require any huge and large amounts of machinery.
The organization team has created a support personnel that will help the business to
grow by the help with this support. The team also created key personnel to manage the
employees in order to have a good relationship between the employees and the business itself.
This will also be a helpful tool for the future success of the business. There is also equipment
needed to operate the business. This is to ensure that the business is ready enough in terms of
resources that will be needed in the work. La Beniña also has a communication to the
manufacturers that can help the business. This would be a big help to the business especially
that it is a start-up business and having a connection to the manufacturer would be easy for the
management team.
As of today, powder hand wash is not available and is not existing in Singapore.
However, consumers do use two (2) types of hand washes such as Bar Soaps and Liquid Soaps
which is also an equivalent and a similar business to La Beniña. The table above on the left side
shows the sales performance of Bath and Shower (includes Bar Soaps and Liquid Soaps) starting
from the year 2006 and forecasted year 2025. It has been shown that sales will continue to boost
its performance in the coming years primarily because of the pandemic where it taught people to
wash their hands properly everyday. Meanwhile, the table on the right side specifically shows the
performance of Bar Soaps and Liquid Soaps in Singapore. Liquid Soap has shown a significant
growth with a 45% increase during the year 2020.
During the spike of the pandemic, certains brands and companies earned a huge amount
of revenue and share because of their sales in Singapore. The table on the left and below shows
the performance of the company shares of Bath and Shower (includes Bar Soaps and Liquid
Soaps) in 2020. The top three (3) companies are Reckitt Benckiser Group Plc, Unilever Group,
and Lion Corp with 18.3%, 17.4%, and 8.4% of shares respectively that promote and sell the
same product like La Beniña which is hand wash. On the table on the right side, it displays
brands like Dettol, Lifebuoy, and Dove are the top three (3) brands in Singapore that are also
similar to La Beniña.
The table above shows the retail sales performance of Bath and Shower (includes Bar
Soaps and Liquid Soaps) during the year 2015 up until 2020 in Singapore. The top three (3) key
players are Reckitt Benckiser Group Plc (approximately 6%), Unilever Group (approximately 3%),
and Lion Corp (approximately 3.5%) that are also in the same business line as La Beniña who
promotes and sells hand wash in the market.
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