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E-COMMERCE MARKETING AND

ADVERTISING
11th Meeting – Digital Business
CONSUMER
BEHAVIOR
MODEL
CONSUMER
DECISION
PROCESS
THE ONLINE
PURCHASING
DECISION
MARKETING
TOOLS
• Websiite
• Search engine marketing and advertising
• Display ads
• E-mail marketing
• Affiliate marketing
• Viral marketing
• Mobile and local marketing
• Multichannel marketing
• Customer retention techniques
• Online pricing strategies
TECHNOLOGIES THAT
SUPPORT ONLINE
MARKETING

• Web transaction logs


• Tracking files
• Databases, data
warehouses, data mining,
and profiling
• CRM systems
VS
T ION S
N IC A
COM MU
E T IN G
M ARK
N LIN E
OF O

GROUP TASK

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