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Covid-19, especially the 4th outbreak in Vietnam, has had a
significant impact on the world’s tourism industry in general and
Vietnam’s tourism industry in particular. In the context when
international tourism is still frozen and domestic travel restric-
tions have been lifted, understanding and boosting domestic
tourism demand is the key to partially make up for the loss of
revenue as well as leverage to restart the tourism activities after
2 years of delay.

However, after a long pause for traveling activities, as well as the


fact that the pandemic situation is still not completely controlled,
travellers’ behaviors has become more unpredictable, the past
data is no-longer relevant to properly describe the characteristics
of travellers at this time. Therefore, it is important and necessary to
re-study the attitudes, thoughts and feelings about travel of
domestic travellers for the recovery journey of tourism.

Reality has shown that, under the impact of Covid-19, the per-
ception and behaviour of travellers have changed over time to
adapt and build the “new normal” in all activities in life. These
changes take place in short and continuous cycles following
the evolution of the pandemic, therefore, tracking changes in
behaviour and mindset of travellers overtime helps businesses
in the industry better understand the changes and readiness of
travellers in this new normal period. The Report on Vietnamese
travel sentiment was conducted to analyse the changes in the
readiness and perception of Vietnamese travellers towards
travelling activities after a long pause.

03
KEY FINDINGS Travellers profile
Being raised in different time and circumstances gives genera-
tions different psychological characteristics that lead to different
travel preferences
Gen X were born in the transitional period between economics
and politics, carrying materialism mindset. Being middle- age,
they have fairly solid financial background, thus, they tend to be
more confident in making their own travel decision and having
longer vacations.
Millennials were born in a time of globalization as well as techno-
logical development. Traveling has become a familiar daily
activity; being active and knowledgeable about the destination
has helped them proactively make decisions about choosing
destinations, as well as they tend to choose to travel on their
own.
Gen Z is digital native, born in the era of social media and virtual
reality development has made this generation exposed to more
types of information and learn to respect individual opinions,
therefore, they tend not to like to be identified or framed into any
framework. Travel preference also clearly indicates this mindset
when they always proactively choose the destination that suits
their individual preferences as well as choosing to travel on their
own.

Vietnamese travel sentiment


Overall, it will take a certain amount of time for travellers to con-
fidently and comfortably come back to travelling activities. Due
to the long lock-down and the fast spread of the disease, most
travellers are still hesitant when participating in activities in
crowded places.
The concerns about their own safety as well as the appearance
of the new variant are still the big barriers that impact the readi-
ness to return to tourism activities of travellers.
Although the closure policies and travel restrictions are gradually
eased across the country, the time for Vietnamese travellers to
return on their own will hardly be earlier than the second quarter
of 2022.
In addition, the complicated situation of the pandemic as well as
the differences in the opening policies of destinations around the
world are the factors that make Vietnamese travellers rather
hesitant in choosing international destinations. Most travellers
believe once the pandemic is totally controlled, they then will
travel internationally again.

04
Vietnamese travellers profile
in the next new normal

05
VIETNAMESE TRAVELLERS PROFILE IN THE NEXT NEW NORMAL

The development of new technology, higher connectivity and changing life values have changed the way we view
tourism. Besides, with the maturity of the first generation of digital natives, we are very near the point where the
planning, consumption and experiencing in traveling will gradually change.

As the Gen Z Vietnamese enters adulthood, they are a distinctive and powerful consumer group, this is the best time
to look at tourism through the lens of generations. Travel service providers have the opportunity to understand and
prepare for different travellers’ groups of different generations, in order to adjust and customize to their travel
experience and preferences and also values of customer groups, of different generations.

Millennials are the travellers’ group that has the highest need in traveling
According to the survey, Hanoi (34.45%) and Ho Chi Minh City (36.47%) are the two biggest markets in the country.
Besides, travellers in Central region accounts for a relatively lower proportion of just over 12%, of which, mainly
gather in Danang (4.12%).

42.99% The age of Vietnamese travellers are mainly Millennials


(44.82%), those who are from 25 to 40 years old, the
34.45%
Hà Nội new middle-class of Vietnam, who also have stable
career and focus on finding quality experience for
their trips. The second highest age group (30.18%) is

12.35% the youngest age group who are able to make travel
decisions. Gen Z are travellers who are from 18 to 24
4.12%
years old, they love to explore and enjoy new experi-
Bắc Đà Nẵng
ence. Middle-aged people from 41 to 56 years old
Trung (GenX) accounts for 21.80% of Vietnamese travellers
Nam who travel domestically.
44.66%
Due to the differences in living condition as well as
TP.HCM 36.47%
prioritized values in life, their characteristics as well
as traveling behaviours of different generations also
reflect distinctive differences.

21.80% 30.18% 44.82%


Gen X Gen Z Millennials
(41 - 56 y.o.) (18 - 24 y.o.) (25 - 40 y.o.)

06
VIETNAMESE TRAVELLERS PROFILE IN THE NEXT NEW NORMAL

Impact of Psychological characteristics on travel preferences of age groups

Gen X
Gen X belongs to the old era with stable economy and high social status that can fully ensure their
personal needs. They use the most traditional ways to select info and make decisions.

Context
Political and economic transition
Start of market economy

General psychological behavior


Materialistic
Competitive

Consumption behavior

Consuming status
Prioritizing branded products and
luxury products
Rarely seeking for promotions or
discounts when consuming

Travel preference
Based on personal preference when choosing a destination
4 to 5-day trip
Equal preference on tour and self-guided tour

Millennials
Born in a time of technology boom and globalization with stable financial ability, Millennials are priori-
tizing their own experience in each of their shopping behaviour.

Context

Globalization
Economic stability
Emergence of internet

General psychological behavior

Global list
Questioning
Oriented to self

Consumption behavior
Consuming experience
Prioritizing concerts, festivals and travel
Sometimes seeking for promotions or discounts when consuming

Travel preference
Based on personal preference when choosing a destination
2 to 5-day trip
Preferring self-guided tour
VIETNAMESE TRAVELLERS PROFILE IN THE NEXT NEW NORMAL

Gen Z
The growth of social media and virtual reality platforms has shaped the personalities of digital natives
who always want to break the norms and seek for uniqueness, their consumption behaviours are
driven by those criteria.

Context

Mobility ad multiple realities


Emergence of Social network
Digital natives

General psychological behavior


Undefined ID
Preferring communication for solving problems
Community devoters

Consumption behavior
Uniqueness
Prioritizing sustainable products
Researching before consuming
Always seeking for promotions or discounts when consuming

Travel preference
Based on personal preference when choosing a destination
2 to 3-day trip
Mostly preferring self-guided tour

08
Vietnamese travel
sentiment study

09
VIETNAMESE TRAVEL SENTIMENT STUDY

Besides the differences in background, time of living as well as psychological characteristics make generations
have different travel preferences, the exclusive external factors such as natural disasters, epidemics, etc., also
significantly impact the perceptions and behaviours of travellers. The emergence of Covid-19 and the responses of
the destinations to prevent the pandemic spread, together with unprecedented solutions in an effort to restore all
economic aspects and social activities, have impacted profoundly the mindset of people in general and travellers
in particular. The old models, data no longer seem to accurately reflect and predict the current traveller’s
behavioural psychology. Along with the effort to revive businesses and destinations, businesses and destination
managements still have a big unanswered question “Are travellers ready to travel again?”

Sentiment Index is calculated based on identifying the decisive factors that determine the possibility of traveling
again in the future, specifically about travellers’ concerns as well as the excitement of returning to traveling again.
This index also helps businesses better understand which stage the readiness is in order to prepare the plans for
restoring tourism.

The psychological barriers as well as perception of travellers in participating in tourism activities were also topic
to research to provide explanations for reasons for not being ready at the present time (figure 1).

Travel Sentiment

Primary factors cannot be Factors can be controlled by companies


controlled by companies
Readiness of travellers

Concerns of healths and


personal finances
x
Excitement in Openess for
Travel State of travel
mind travelling again
information

What is the level of travellers


sentiment?
Traveller’s perception towards
travelling

Sentiment
index Why do they have
such psychological Confidence in Perceived safety of Barriers for
behaviors?
travelling again travel activites travelling

Travelling plans corresponding


with the sentiment

Plans for future trip

Preferred Time to travel Expectation for


destination again taking foreign trip
10
VIETNAMESE TRAVEL SENTIMENT STUDY

WHAT IS THE LEVEL OF TRAVELLERS’


SENTIMENT?

Concerns about the impact of the pandemic on personal finances and health
are lessening with time

Besides the restrictions in transportation, worries Chart 1


about the effect of the disease on personal health is Changes in concerns about
the main concern that makes Vietnamese travellers HEALTH (average score)
hesitate in deciding to travel again. However, when
tracking the changes in travellers’ behaviors after the
end of restriction period, people have come back to 8.00
normal life, wide and fast vaccination coverage has Very 7.59
concern
made travellers less concerned about the impact of Concern
the disease on personal health. Instead of that, these
concerns have turned into other concerns evolving
with time (when the number of travellers choose the
concern related to the pandemic in stage 2 reduced
by 6.6% vs. stage 1).
Stage 1 Stage 2
(13 - 15/10) (07 - 09/11)

Chart 2
Concerns on HEALTH in stage 2 (percentage score)

Extremely concern
10 37.60%
9 11.60%
8 14.80%
Number of people concern
7 8.20%
about HEALTH (choose
6 6.60% 6-10) decrease

6.60
5 9.00% %
4 1.40%
3 3.00% compared to stage 1
2 1.20%
1 1.40%
0 5.20%
Not concern at all

Thinking about the current Covid-19 situation,


Q: in general, HOW CONCERNED ARE YOU
PERSONALLY about contracting the virus?

05
11
VIETNAMESE TRAVEL SENTIMENT STUDY

Besides the worries about their own health, the declin- However, a bright spot in this trend is that over time,
ing financial situation is also a concern that makes travellers start becoming more optimistic about their
travellers not ready to travel again. It is impossible to financial situation, although still at a very modest
deny the impact of the pandemic on not just health but degree. This is explained in the data when the number
also causing other profound consequences, especially of travellers who are worried about the effects of the
the general economic and financial situations of coun- pandemic on their finance decreased by 9.4% com-
tries and individuals. Therefore, travellers’ anxiety pared to the results in stage 1.
about their personal financial situation is also one of
the factors affecting their travel sentiment.

Chart 3 Chart 4
Changes in concerns about Concerns about PERSONAL FINANCES in stage 2
PERSONAL FINANCES (percentage score)
(average score)
Extremely concern

7.92 10 32.20%
7.54 9 16.20%
Very
concern 8 13.80% Number of people concern
Concern
7 9.40% about PERSONAL FINANCES
(choose 6-10) decrease
6 6.20%

9.40
5 10.40% %
4 2.20%
3 2.20% compared to
2 1.60% stage 1

Stage 1 Stage 2 1 1.80%


(13 - 15/10) (07 - 09/11) 0 4.00%

Not concern at all

Q: Thinking about the current coronavirus situation, how concerned are you about the impact it
may have on your PERSONAL FINANCES?

12
VIETNAMESE TRAVEL SENTIMENT STUDY

The readiness of travellers in traveling again is at high level, yet,


declining with time

While worrying about impacts on health and finance, the desire for moving, traveling to different destinations
which are the factors that cannot be affected by increased. On top of that, lockdown diminishing is also
policies to stimulate tourism. The readiness of travellers a sign to show that the pandemic has turned into a
can be influenced and the excitement of travellers can more positive direction. Therefore, when life returns to
be boosted to return to tourism at the earliest time. new normal, people always think they are “quite ready”
However, in order to be able to make appropriate for traveling again. However, after a period of living the
policies, it is necessary to understand what travellers “new normal” life, with all activities gradually returning
are thinking and feeling about tourism in the future. to normal, people have become more hesitant to
travel. Especially the number of travellers choosing to
Research findings have indicated that travellers are
delay their trips also increased by over 7.4% in stage 2.
more hesitant when thinking about traveling in the
future. During mid-October period, the restriction in
movement restrained the travellers’ psychology, thus,

Chart 5 Chart 6
Change in travel state of Travel state of mind (percentage score)
mind (mean score)
Stage 1 (13-15/10) Stage 2 (7-9/11)

I need a lot more time to be ready


3.50 to travel 11.80% 18.20%
3.31
Need a bit Pessimistic leve increase
Quite

7.40
ready more time I need a little more time to be
ready to travel 35.60% 37.20%
%

I’m ready to travel but feel


some hesistation 26.40% 25.80%

Stage 1 Stage 2 I’m ready to travel, with no


(13 - 15/10) (07 - 09/11) hesistations 23.80% 14.20%

I’m already travelling 2.40% 4.60%

Q: What do you think about travelling again?

13
VIETNAMESE TRAVEL SENTIMENT STUDY

Due to the hesitation to travel again, the level of However, after a period of returning to the usual life
excitement in traveling right after the easing of restric- pace, the excitement for traveling gradually
tions on movement and the whole fourth quarter of decreased. This proves that overtime, the excitement
2021 was also affected. In stage 1, when the easing of for traveling will be overwhelmed by other matters of
restriction was just applied, the excitement level for life and will be diminished. Therefore, policies and
traveling was high. Most travellers after a long period of activities to stimulate the demands along with mes-
traveling interruption have high expectations and sages that help reduce concerns to travel, should be
excitement for the possibility of getting back to normal selected and implemented at the right time.
life with more freedom in movement.

Chart 7 Chart 8
Excitement to travel this year Excitement to travel now

7.59 7.22
Exciting 6.45 Exciting 6.12
Quite exciting Quite exciting

Stage 1 Stage 2 Stage 1 Stage 2


(13 - 15/10) (07 - 09/11) (13 - 15/10) (07 - 09/11)

decrease 21% decrease 18%


compared to stage 1 compared to stage 1
64% 61.20%
22.00%

17.60%
15.80%
13.80% 12.60%11.80%
12.00%
10.40%
9.80% 9.80% 9.40%
8.60% 8.00% 7.80%
5.80% 6.40%
4.20% 5.40%
2.20% 2.20% 2.80%2.60%

0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10

Q: How excited are you when thinking about


travelling again this year? Q: Imagine your friends you to travel next
month? Are you willing to joint?
Assuming all the destinations are open for
travel

14
VIETNAMESE TRAVEL SENTIMENT STUDY

Changing of Vietnam travellers’ mindsets over time is also reflected in the degree of openness in seeking, receiving
travel information and promotions from DMOs and travel companies. In particular, in stage 1, with the excitement to
travel again, travellers are proactive and very open to receive travel information as well as promotions of destina-
tion from travel companies. However, the decreasing level of excitement for traveling also makes travellers less
interested in receiving information in the second stage of the survey.

Chart 9 Chart 10
Change in openess for travel Openess for travel information in stage 2
information (mean score) (Percentage score)

Extremely open

7.12 10 15.80%
6.04 9 9.20%
Open Number of travellers open
8 13.40% for travel information
Quite
7 13.00% (choose 6-10) decrease
open

18.20
6 9.60% %
5 14.40%
4 4.00%
compared to
3 3.20% stage 1
Stage 1 Stage 2
(13 - 15/10) (07 - 09/11) 2 3.80%
1 2.40%
0 11.20%

Not open at all

Q: In this situation, how open are you to travel information?

15
05
VIETNAMESE TRAVEL SENTIMENT STUDY

Sentiment index of travellers is decreasing and staying at consideration stage, which


needs rather a lot of time to actually traveling again.

100

46
ready to travel
Along with the analysis of perceptions and the
excitement in traveling again. It is noticeable
that the travellers sentiment tends to decrease
over time. During stage 1, travellers were ready
51
to travel again. However, in stage 2, travellers
50
stared hesitating with their decision to travel.
considering to travel
Sentiment index
26
25
not ready to travel

16
05
VIETNAMESE TRAVEL SENTIMENT STUDY

WHY DO THEY HAVE SUCH PSYCHO-


LOGICAL BEHAVIOURS?

Their psychological behaviours have changed along with the pandemic

After 3 months of lock-down due to the influence of the the constant reductions of the number of cases and
4th wave of Covid, on October 15th, the restriction deaths. Therefore, the survey on Travel Sentiment from
period began to be eased in Ho Chi Minh City as well as October 13rd to 15th recorded travellers were thinking
in some localities affected by the pandemic. The pan- that the pandemic was getting more positive. However,
demic situation was determined by three factors: the in phase 2 starting from October 22nd – 28th to
number of the new cases, the number of deaths and December 2nd, the increase in the number of new
the vaccination rate, and was also divided into two cases and death lead the survey result conducted 3
phases which are before and after the ease of social weeks after (November 7th – 9th) to be more pessimistic
restriction. In phase 1 (from September 16th to October about the pandemic.
14th) the pandemic situation tended to improve with

Chart 11 Chart 12
Forecasting pandemic Pandemic situation in Vietnam from 16/9 to 2/12 (thousand)
evolvement
Lessening Worsening

1.6 1.6

3.80 Số ca tử vong
3.16 1.3 1.3
Better Số ca mắc mới

Not better 0.9 0.9


or worse
Stage 2
0.7 survey
0.6
0.5 0.5
0.4 0.4
Stage 1
survey

Stage 1 Stage 2 73.3 72.3 62.3 36.1 27 23.7 27.9 40.6 54.9 64.6 102.8 98.1
(13 - 15/10) (07 - 09/11)
1

21
21

21
21

21
21

21
1

21
/2
21

/2
/2

11/
0/

1 2/
9/

11/
11 /

11/
10/
9/

/9

10
9

/
7/1

18/
2/

3/

1 1/
4/

5/

2/
21/
30

28
14/
-2

-2

-2
-

-
1-

11 -

11 -
-

-
-
8-

/11
/10
24

22
15
16

17

11
5/

12/

26
19/
29

17
VIETNAMESE TRAVEL SENTIMENT STUDY

Due to the complexity of the evolution of the pandemic, Chart 13


the confidence in traveling again has decreased. In partic-
Change in confidence to travel
ular, when the social distancing was eased, which was also again
the sign that the pandemic being controlled, travellers are
3.23
quite confident to travel again. However, after being in 2.87
Not
period of worrying about the pandemic, as well as the confident
Quite
different regulations on traveling between localities, trav- confident
ellers have lost their confidence in traveling again.

Stage 1 Stage 2
(13 - 15/10) (07 - 09/11)

Chart 14
Confident level in travelling currently

Stage 1 (13-15/10) Stage 2 (7-9/11)

Unconfidence level increase

16
Not confident at all 6.20% 10.60% %

Not confident 24.60% 36.20%

Quite confident 32.00% 27.20%

Confident 24.80% 17.40%

Very confident 12.40% 8.60%

Q: What is your confidence level in travelling again currently?

18
05
VIETNAMESE TRAVEL SENTIMENT STUDY

Travelers are very worried about traveling activities involving social gatherings

In general, travellers still have a lot of worries about traveling activities, especially activities require social
gatherings. Activities that are more individualized are associated with less anxiety, but that does not mean that
travellers will be comfortable doing these activities.

Chart 15 - Perceived safety of travel activities

8.21 Stage 1 (13 - 15/10)


7.86
7.33 7.49
7.95 7.13 Stage 2 (07 - 09/11)
7.72 7.37
7.22
7.18 6.79
6.65 6.83 6.47 6.41 6.38
6.87 6.73 5.94
6.76 5.60
6.42 6.52 6.22
6.04 5.55

Travelling Attending Attending a Travelling Visiting a Visiting Dining in a Travelling Staying in a Going Visiting Taking a Biking /
abroad a perfor- conference on a museum, outdoor restaurant for business hotel shopping friends and roadtrip hiking
mance or conven- commercial aquarium, attractions reasons relatives
tion airline landmarks (amuse-
or other ment park,
indoor zoo,
attractions gardens,
parks)

Q: At this moment, how unsafe are you doing each type of travel activities

The impact of barriers is decreasing over time

Reality has shown that Covid-19 is a disease with unpredictable changes, the government’s good control of the
disease and the promotion of vaccination does not imply the reduction of the risks of the disease’s spread. Hence,
the concerns of travellers are mainly on safety and the disease evolvement stage. However, in stage 2, after the
ease of social restriction was taken placed for a while, daily life began to return, the concerns about safety as well
as the new variant were gradually reduced, instead, travellers started worrying more about financial situation. The
impact of these barriers on travellers is still very high, and it will take a long time for travellers to really feel less
worried about these matters.

Chart 16 - Barries for travelling currently


8.60 8.55
8.46 Financial issues are gaining more
7.90 concerns in stage 2
8.43 8.34
8.26
7.83
6.92
6.43 6.63 6.84
6.43
7.02
6.52 5.83 6.46
6.30
6.19
5.60

Concerns about Concerns about Concerns about Concerns Travelling at I’m having I’m I don’t want I’m facing Tourism industry
loved ones’ personal safety loved ones’ about new this moment financial considering to travel now financial issues does not fully
safety (older safety (children) variants is too problems (unemployment, open, might face
ones) expensive have no income poor customer
services or issues
due to shortage
Stage 1 (13 - 15/10) Stage 2 (07 - 09/11) of employees

Q: What are the reasons prevent you from travel currently? 19


VIETNAMESE TRAVEL SENTIMENT STUDY

TRAVELING PLANS CORRESPONDING WITH


THE SENTIMENT

Travelers tend to delay their plans to travel again over time

Sentiment index is clearly reflected in the choice of time to travel again. In stage 1, with high sentiment index level,
they thought Tet would be a good time to be able to travel again. Meanwhile, in stage 2, the sentiment index level
decreased, travellers tend to delay their trips until March – June/2022.

Chart 17 Chart 18
Change in travelling time Travelling time (percentage score)
(mean score)
Stage 1
3.30
2.59 21.00% 33.00% 25.40% 9.40% 8.80% 2.40%
Mar-Jun
Lunar new /2022
year (Jan-
Feb/2022)
Stage 2
12.80% 20.40% 26.60% 13.80% 17.40% 9.00%

Stage 1 Stage 2
Nov-Dec Lunar New Mar-Jun Jul-Sep At the end of Not sure
(13 - 15/10) (07 - 09/11)
/2021 Year /2022 /2022 2022 or longer
(Jan-Feb
/2022)

Q: When do you think you are ready to travel again?


VIETNAMESE TRAVEL SENTIMENT STUDY

Travelers are still very pessimistic with international traveling while only
travel overseas again once the pandemic is controlled and this mindset is
consistent across two survey stages

It is still a long way for international tourism to recover as all travellers in both stages agree that they will only return
to travel abroad once the pandemic is controlled. Therefore, until then, domestic tourism will still play an important
role in tourism recovery.

Chart 19
Chart 18
Travellers state of mind towards international travel
Change in travellers state of
mind towards international (Percentage score)
travel (mean score) Disagree
Disagree
Have no idea 9.20% Have no idea 10.00%
2.01 2.00
Agree Agree 16.20% 13.80%

Agree Agree
74.60% 76.20%
Stage 1 Stage 2
(13 - 15/10) (07 - 09/11) Stage 1 Stage 2

Q: What do you think about this statement?


I will not travel abroad until the pandemic is controlled

Most travellers prefer to travel to beach destinations/resorts. It can be seen that due to the impact of the pandemic,
travellers tend to skip the popular destinations to choose more private places to relax, such as resorts or discovering
new, unique and interesting destinations.

Stage 1 (13-15/10)
25.60%27.10% Stage 2 (7-9/11)

19.30%
17.80%
10.80%
10.50%
9.60% 8.60% 8.90% 10.00%
8.00% 8.50% 9.10% 9.00% 9.80%
7.20%

Beach Small towns, Popular Leisuring and Theme parks/ Cutural Camping Quite and
destination villagesor rural destination relaxing famous heritage relaxing
destination destination/ attraction destination homestay
resort destination destination

Q: Where is your next destination?


21
VIETNAMESE TRAVEL SENTIMENT STUDY

RESEARCH METHODOLOGY
To understand the concerns and travel sentiment, as well as travellers’ perceptions towards travel at the moment.
Especially in the context that the pandemic still has many complicated developments and changes rapidly from
day to day, the study is carried out in two stages:

Stage one was conducted from 13th – 15th, October, when the whole country has just eased social distancing
period to understand the readiness of travellers as well as the awareness of traveling at the time when life has just
been normal again.

Stage two was conducted from 7th-9th November, when life has become normal after a period of time, to
understand the changing in readiness of travellers as well as their perception towards traveling at that time.

Sentiment Index is calculated with the following formula:

( )( )
SENTIMENT INDEX (100 scale) Concerns for personal Openess to travel
Indicating the readiness of market health inspiration
to travel again = + x +
1-25: not ready to travel Excitement to travel
Concerns for
25-50: potentially marketable now
personal finance
51-100: ready to travel

22
CONTACT US:
www.outbox-consulting.com
VCC Building, 69/1/3 Nguyen Gia Tri St., Binh Thanh Dist.,
Ho Chi Minh City, Vietnam
info@outbox-consulting.com
+84 28 6275 5726

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