24/03/2023, 00:10 EFFECT OF DIGITAL FINANCE ECOSYSTEM ON MSMEs AND OPPORTUNITIES AHEAD

EFFECT OF DIGITAL FINANCE

ECOSYSTEM ON MSMEs AND
OPPORTUNITIES AHEAD
Dear Participants, this form is being circulated for the purpose of studying effects and
opportunities for digital finance in the MSME space. This research is being undertaken via Mr.
Kushagra Dubey, under the aegis of Department of Economics, Sri Aurobindo College, University
of Delhi as a part of his final year research project for bachelors degree that aims to study effects
and opportunities of digital finance ecosystem in India.

*Disclaimer::

1. All the information furnished in this data collection form is completely confidential and
shall stay between the respondent and the researcher
2. NO ENTITY- GOVERNMENT OR PRIVATE SHALL HAVE ACCESS TO THIS
INFORMATION
3. The data collected in this form shall be used ONLY FOR THIS RESEARCH 

For any clarifications and explanations, feel free to contact Kushagra Dubey at:
kushagradubey8702@gmail.com
+91-8800614378

*Required

1. What is the name of your business? *

2. What is the general nature of goods or services the business provides? (For Eg: Restaurant
means Food and Hospitality, General Store means FMCG,
Clinics/Hospital/Pathlabs/Pharmacies mean Pharmaceutical and Health)

3. Is your business registered under GST? *

Mark only one oval.

YES

NO

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4. IF the business is GST Registered then mention GSTIN No.  *

ELSE- Mention the place of operation 
GSTIN NO. Eg: 18AABCU9603R1ZM
PLACE OF OPERATION Eg. Malviya Nagar, New Delhi 

5. Do you use digital finance infrastructure (like PayTM/GPay for Payments, ZOHO Books *
for Accounts, QuickBook or Zoho Invoices for billing) in your business?

Mark only one oval.

Yes Skip to question 7

No Skip to question 12

6. Your major business dealings are in? *

Mark only one oval.

Business-to-Business

Business-to-Consumer

Businesses Using Digital Infrastructure 

This section is for the people who have chosen the option of  "Yes" in the question- Do you use
digital finance infrastructure in your business

7. What is your average transaction size? *

Mark only one oval.

0-1,000

1,001-5,000

5,001-20,000

20,001-1,00,000

1,00,000+

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8. What all do you use digital infrastructure for in your business? *

Tick all that apply.

Banking and Payments

Billing and Taxation
Booking and Delivery

Other:

9. The payments are received in what account? *

Mark only one oval.

Current Account

Personal Account

Divided Between Both Accounts

10. If you use a personal account in business, why do you do so? *

Tick all that apply.

Tax Benefits
No interest on current account
Higher Minimum Balance requirements in current account

Other:

11. Has introduction of digital banking ecosystem (like Payment Apps, Billing Interfaces, *
etc.) decreased cost (time, fuel, preserving banknotes) of receiving payments?

Mark only one oval.

YES

NO

Skip to question 15

Businesses not using digital infrastructure in their businesses

This section is for the people who have chosen the option of  "No" in the question- Do you use

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digital finance infrastructure in your business

12. What is your average transaction size? *

Mark only one oval.

0-1,000

1,001-5,000

5,001-20,000

20,001-1,00,000

1,00,000+

13. Why have you not set-up a digital finance infrastructure in your business?  *

Tick all that apply.

Raises trackable income and hence higher taxes

Complicated set-up (like difficulty in KYC etc)
Lack of adequate Documents
seasonal nature of business

Other:

14. What would incentivise you to install digital finance infrastructure in your business? *

Tick all that apply.

Lower tax on income higher income gained after setting up digital payment integration
Interest on money kept in digital mediums/vendors accounts (like PayTM Wallet)
Lower Minimum Balance requirement in Accounts

Other:

Skip to question 15

NeoBanking and BNPL in Business

This section aims to analyse adoption of BNPL and it's impact on Businesses

https://docs.google.com/forms/d/17jjUGKO7LwLLBsvjizhS130wnnKfUdb4T_7vGGU0oIo/edit 4/7
24/03/2023, 00:10 EFFECT OF DIGITAL FINANCE ECOSYSTEM ON MSMEs AND OPPORTUNITIES AHEAD

15. Does your business support short term financing options (like EMI, Buy Now Pay *
Later)?

Mark only one oval.

Yes

No

16. Has adoption of short-term financing/BNPL (like lazypay, slice etc.) options increased *
demand for your products?

Mark only one oval.

Yes

No

17. Would you be willing to avail credit from a financial institution that has no physical *
presence (like branches) or assets (like Land and Property)?

Mark only one oval.

Yes

No

18. Would you feel safe depositing your money in a financial institution that has no *
physical assets but provides all services of bank at doorstep or online?

Mark only one oval.

Yes

No

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19. What would attract you to deposit money in a completely virtual financial institution? *

Tick all that apply.

Backed by pre-existing orthodox banks/NBFCs

Interest rates on current account
Higher withdrawal limit on your account
RBI/Government as guarantor
Pre-established name in FinTech Sector (PhonePe, PayTM, etc.)
Credit-Card like benefits (like lounge access in business trips, points for buying office
equipment, etc)

This content is neither created nor endorsed by Google.

 Forms

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