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  • FV Return Form

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    se-na
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    This document is a return form that allows customers to return or exchange items. It provides instructions for returning items depending on the customer's location in Malaysia, Singapore, or internationally. The form collects information about the return such as the order number, item description, reason for return, and new size if exchanging. It also lists common reason codes for returns and gives contact information for more details.

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    FV_Return_Form

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    This document is a return form that allows customers to return or exchange items. It provides instructions for returning items depending on the customer's location in Malaysia, Singapore, or internationally. The form collects information about the return such as the order number, item description, reason for return, and new size if exchanging. It also lists common reason codes for returns and gives contact information for more details.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views1 page

    FV Return Form

    Uploaded by

    se-na
    This document is a return form that allows customers to return or exchange items. It provides instructions for returning items depending on the customer's location in Malaysia, Singapore, or internationally. The form collects information about the return such as the order number, item description, reason for return, and new size if exchanging. It also lists common reason codes for returns and gives contact information for more details.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    RETURN FORM

    Name: Email address: Phone number:

    No. Order # Item Description New Size Reason Code Code Reason
    01 Looks different to image on site

    02 Sizing – Too Tight

    03 Sizing – Too Loose

    04 Poor Quality – Material not as


    expected
    05 Poor Quality – Workmanship

    06 Doesn’t Suit Me – Color

    07 Doesn’t Suit Me – Style

    08 Incorrect Item received

    09 Faulty Item

    MALAYSIA
    1. Repack your item(s) using the original packaging with the order invoice.
    2. Complete this Return Form and fill up Poslaju shipping label which may be obtained from
    Poslaju. Drop off your parcel and keep your record of return tracking number and send us a
    photo of the receipt for store credit reimbursement.
    3. Alternatively drop off your returns at the nearest PostCo or any one of FashionValet
    stores. List of available centers can be viewed in our FAQ.

    SINGAPORE
    FAQ
    1 invoice away. 2 I’m 3 What
    I threw my is
    1. Repack your item(s) using the original packaging with the order invoice.
    returning to your return/
    2. Complete this Return Form and arrange your return at postco.sg/return. Can I still exchange exchange
    3. Please print the PostCo generated return form and paste it on your parcel. return my
    Of course!
    sizes. What
    Please indicate
    policy?
    Return to us
    4. Drop off your parcel at the selected PostCo location. item(s)?
    Just fill in do I do?
    what size you within 30 days
    your order would like to of purchase
    INTERNATIONAL # on this exchange it with tags
    1. Return item(s) in empty flyer provided or repack using original packaging with order invoice. form. with. attached.
    2. Complete this Return Form.
    3. Ship to NO.18-2, JALAN TEKNOLOGI, TAMAN SAINS SELANGOR 1, KOTA DAMANSARA,
    PJU5, 47810, PETALING JAYA, SELANGOR.

    *Beauty products, accessories, head scarves, pre-ordered and sale items are not returnable, exchangeable or
    refundable. Damaged, marked, or altered items are not accepted and will be sent back.

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