Exercises

Sexist
 When an unauthorized employee enters the security area, he is subject to
dismissal.

 A supervisor is not responsible for such losses if he is not negligent.

Unfamiliar Words
 We must endeavor to correct this problem by expediting delivery.

 Mr. Smith terminated Raj’s employment as a consequence of his ineffectual

performance.

 To recapitulate, our utilization of adulterated water precipitated the

interminable delays.

Stiff and Dull

 Enclosed herewith is the brochure about which you make inquiry.

 Please be advised that you should sign the form before the 1st.

 Hoping this meets with your approval

 Thanking you in advance….

Cluttering Phrases
 Along the lines of

 At the present time

 For the purpose of

 For the reason that

 In accordance with

1
  In the amount of

 In the meantime

 In the near future

 In the neighborhood of

 In very few cases

 In view of the fact that

 On the basis of

 On the occasion of

 With regard to, with reference to

 With a view to

Contains Surplus Words

 In addition to these defects, numerous other defects mar the operating
procedure.

 By the examining of production records, they found the error.

 In the period between April and June, we detected the problem.

We-viewpoint
 We are happy to have your order for Hewlett-Packard products, which we are
sending today by UPS.

 Our policy prohibits us from permitting outside groups to use our equipment
except on a cash-rental basis.

 We have received your report of May 1.

 So that we may complete our file records on you, we ask that you submit to us
your January report.

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Negative
 You were wrong in your conclusion, for paragraph 3 of our agreement clearly
states…

 We regret to inform you that we must deny your request for credit.

 You should have known that the camera lens cannot be cleaned with tissue,
for it is clearly explained in the instructions.

 Your May 7 complaint about our equipment is not supported by the evidence.

Discourteous
 Companies like ours cannot survive unless our customers pay their bills on
time.

 You sent your complaint to the wrong department. We don’t handle shipping
problems.

 I’m surprised you would question your raise, considering your overall
performance last year.

 I am tired of seeing so many errors in the customer service blog