RESUME

Residential Address:

ARUN BABU
S/O Narayan Babu
No 304
BHEL Layout
R R Nagar, B’lore-98
Mobile: 9739993713
E-mail: runfast13@gmail.com

OBJECTIVES:

To utilize my analytical qualities to accept a challenging career, where my performance

will be identified in the field. To continue pursuing a career in Customer Care and Management,
utilizing the academic background plus management skills from previous works, and with a chance
for development of new practical skills.

EDUCATIONAL QUALIFICATIONS:

♦ S.S.L.C
♦ P.U.C.
♦ B.C.A

JOB EXPERIENCE:

♦ Worked as "Associate IT Consultant", at ITC Infotech India Ltd for 22 months.

♦ Worked as "Technical Support Engineer", at Betsol for 11 months .
♦ Worked as a “Senior IT Analyst”, for Infiniti LLC at LinkedIn India for 6 months.

♦ Worked as a “Technical Support Associate”, in Unisys India Ltd. Business solutions

for 3.2 years

♦ Worked as a “Technical Support Associate”, in IBM India for 2.2 years

COMPUTER PROFICIENCY:

♦ OPERATING SYSTEM : Windows XP , win 7, 8.1 & 10,Macintosh

♦ Office automation : Ms – OFFICE 2007, 2010 & 2013, Office 365 products
♦ Software : BMC-Remedy8.1,logmein,Active directory,ServiceNow,
Okta-verification
Roles and Responsibilities:

♦ Office 365 Implementation and Migration

♦ Messaging Service Migration (Lync and Skype for Business)
♦ Implementing Office 365 Teams
♦ Windows Administration
♦ Office 365 SharePoint Administration
♦ Office 365 Complete Administration
♦ Active directory management
♦ Software installation support
♦ Support for WebEx meetings
♦ Customer interaction on chat, email, and call modes.
♦ Generating reports for ticket auditing.

OTHERS:

Hobbies: Motor sports, cricket, listening to music, reading, browsing web.

Languages known: English, Kannada, Hindi, Telugu & Tamil.

Address : No 304
BHEL Layout {Pattanagere}
R R Nagar
Bangalore-560098
Nationality : Indian
Religion : Hindu
Marital Status : Married

Dear Sir/ Madam,

I do hereby declare that the information provided above is true to the best
of my knowledge and belief.

Place: Bangalore

Date: (ARUN)