Professional Documents
Culture Documents
Janet Chobot
Little Rock, Arkansas | 123-456-7891
agardner@email.com
Summary
An exceptionally organized and friendly dental assistant with 3+ years of successful
experience working with dental offices and clients.
Professional History
Smith Family Dentistry, Dental Assistant
July 2017–Present
Educational History
Little Road Junior College
August 2012–June 2014
Certified Dental Assistant Program
Skills
Dental assistant skills include: DANB certification • X-ray certification • Denture
impressions • Calming personality and demeanor • Hygienic • Minor oral surgery
experience
Functional CV examples
Personal Information
Shelby Delacruz
206-699-5518
s.delacruz@gmail.com
linkedin.com/in/shelby-delacruz
www.delacruz-creative.com
Objective
Communicative and collaborative digital artist and illustrator with a BA in Fine Arts from the University of
California, Berkeley. Experienced in creating a large variety of creative online and offline projects,
including visual presentations, publications, and communications (go to my portfolio). Would love to join
University of California staff in the role of Art Director to execute and oversee the design and creation of
digital and print collateral.
Skills Summary
• Adaptability
Quick learner, able to swiftly gain comprehensive insights about the company, including its vision,
mission, goals, as well as objectives. Thrives in a fast-paced, challenge-driven environment.
Experience
Digital Artist
Explainer Inc., Santa Cruz, CA
Freelance Illustrator
Fiverr
Education
2015
University of California, Berkeley, CA
BA in Fine Arts
James Kennedy
555 Cherry Lane
Ann Arbor, Michigan 48111-9626
111-777-8888
jameskennedy@email.com
Summary
Customer Service Representative with over three years of experience resolving
complex customer inquiries. Passionate about building strong customer relationships,
driving brand loyalty, and increasing customer engagement.
Area of Experience
Retail Sales, Data Entry, Microsoft Office, Typing, Complaint resolution, Service-based
selling, Fluency in French and Spanish
Skills
Process Streamlining
Created customer service email scripts used across the company to interact with
customers. Single-handedly created customer service representative training manual,
reducing the onboarding process from 8 to 6 weeks. Reduced average customer
representative call time by 90 seconds with intuitive online training
Complaint Resolution
Answered an average of 50+ calls per day from unsatisfied customers related to delays
in shipment, order mistakes and lost orders. Achieved 97% average customer
satisfaction rating, surpassing team goal by 12%.
Service-Based Selling
Consistently exceeded application targets by 10%+ with innovative up-selling
techniques. Pioneered development of an improved system for following up with
unsatisfied customers, reducing customer churn by 6%.
Experience
Cloud Clearwater, 2017
Customer Service Manager: Managed customer relationships via phone and email to
obtain payments, resolve inquiries and up-sell programs.
Tradelot, 2016
Customer Service Representative: Resolved customer inquiries via phone and email,
consistently exceeding targets and pioneering processes for better customer
satisfaction.
Education
Coral Springs University, 2009–2013
Bachelor of Science in Business Administration
Maria Alvares
malvares@me.com
123-456-7890
555 Sunny Blvd.
Long Island, NY
Summary
Quality-driven and industrious production manager with over three years of experience
streamlining operations to create competitive production volume, schedules and
standards. Identifies waste and inefficiencies to implement targeted improvement
strategies.
Management
Managed 30+ warehouse employees including machine operators, logisticians and
transportation workers. Conducted monthly safety meetings to ensure the work
environment operates efficiently and without hazards.
Quality Assurance
Oversaw production, performing random quality checks and ensuring best practices
were followed. Created fast-paced operations schedules to encourage high-volume
production and reliable shipment times.
Experience
Retail Ocean, Production Manager
Oversaw all safety and quality assurance processes for reliable shipment times and
increased customer satisfaction.
Education
Green Valley State, 2008–2012
Bachelor of Science in Supply Chain Management
Forklift Certified
Academic CV example
Meredith Gershowitz
CURRICULUM VITAE
2019/01/25
Meredith Gershowitz
Senior Lecturer on English
Director of Creative Writing
The State University of New York, Albany, NY
295 Johnson Rd., Corona, NY 11368
551-251-4884
m_gershowitz@suny.edu
linkedin.com/in/meredithgershowitz
EDUCATION
PROFESSIONAL APPOINTMENTS
PUBLICATIONS
Books
Book Chapters
“Livy and the Pax Deum,” Modern Philology 111, no. 2 (April 2016): 170–193.
“Conundrum: A Story about Reading,” New England Review 38, no. 1 (2015): 212–230,
Project MUSE.
“I Have Screwed the Pig That Was in the Icebox,” Verso Magazine 8, no. 4 (2013): 91–
109.
“Don't Go Back to Dalston,” Poor Indie Music Review 69, no. 5 (June 2012): 420–434.
"The Crash Was an Accident. You Have to Let me Go," University of Stockholm
Press 18 (March 2011): 37–53.
Other Publications
CONFERENCES
TEACHING EXPERIENCE
Teaching Assistant
University of Chicago, Chicago, IL
2005–2011
Teaching Assistant
The City University of New York, NYC, NY
LANGUAGES
Hebrew: Bilingual
French: Advanced
German: Intermediate
Arabic: Can Read With a Dictionary