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10 TOPICS TỪ VỰNG
THƯỜNG GẶP TRONG

TOEIC
CONTENTS

1. CONTRACTS 3
2. MARKETING 5
3. COMPUTERS 7
4. TAXES 9
5. SELECTING A RESTAURANT 11
6. HOTELS 13
7. HEALTH INSURANCE 15
8. ELECTRONICS 17
9. CONFERENCES 19
10. WARRANTIES 21
1 CONTRACTS

Contracts are an integral part of the workplace. In simple terms, contracts are an
agreement between two or more parties that specifies terms and obligates the
parties to follow them. Contracts often include the amount that a client will pay
contractors and what services will be provided. For example, in your office, you may
have a contract that provides assurance that your copier machine or phones will be
repaired within a certain amount of time. This service can either be done off-site or at
your establishment. A contract often states ways to determine if quality of work
delivered is acceptable. Well-written contracts usually provide ways to resolve
problems like these when they happen. Before engaging in a contract, both parties
should think carefully, as they will have to abide by the conditions specified in it. A
contract usually specifies how the two parties can cancel it if either party fails to meet
the terms.

Vocabular
Vocabulary
y
Agreement /əˈɡriː.mənt/ n. sự đồng tình
E.g. The whole family was in agreement with her on what they should do.

Specify /ˈspes.ə.faɪ/ v. ghi rõ, định rõ


E.g. The contract specifies that a penalty fee is to be paid if the work is late.

Obligate /ˈɑb·ləˌɡeɪt/ v. bắt buộc


E.g. The contractor was obligated by the contract to work 40 hours a week.

Assurance /əˈʃʊr.əns/ n. sự đảm bảo


E.g. She gave me her assurance that she would sign the contract immediately.

Provide /prəˈvaɪd/ v. cung cấp


E.g. This booklet provides useful information about local services.

Determine /dɪˈtɝː.mɪn/ v. quyết định, xác định


E.g. The police never actually determined the cause of death.

Resolve /rɪˈzɑːlv/ v. giải quyết


E.g. We must find a way to resolve these problems before it's too late.

Cancel /ˈkæn.səl/ v. huỷ bỏ


E.g. They had to cancel tomorrow's game because of the bad weather.

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1 CONTRACTS

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. The two sides were no closer to a final _____ at midnight than they were
at noon.

A. agreement

B. agreeable

C. agree

D. agreed

2. I don't feel any _____ to give my boss more than two-weeks notice when
I leave.

A. oblige

B. obligatory

C. obliged

D. obligation

3. The _____ for terminating the contract were not discussed.

A. provide

B. provisions

C. provider

D. provisioning

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2 MARKETING

Yassir is getting ready to realize his dream: opening a business that sells plants on the
Internet. After completing a business plan that helped him to determine that there was
demand for his product in the market, Yassir is ready to start promoting his business.
Having persuaded the bank that there was a market - that there were consumers
willing to buy plants on the Internet - he needed to find these consumers. Once he
has an established base. Yassir, like other business owners, will have to continually
attract new customers. At the same time, he must make sure current customers are
satisfied. In order to be satisfied, current customers must be happy with the product
they receive. Yassir’s job is to inspire these customers to gain their repeat business.
To do this, he will have to convince consumers that he offers a good product at a
good price. He hopes that Internet plant buyers are here to stay and not just part of a
fad.

Vocabulary
Vocabulary

Product /ˈprɑː.dʌkt/ n. sản phẩm


E.g. A figure like that is usually the product of many hours spent in the gym.

Market /ˈmɑːr.kɪt/ n. chợ, thị trường


E.g. We put our house on the market as soon as house prices started to rise.

Persuade /pɚˈsweɪd/ v. thuyết phục


E.g. We eventually persuaded him that we were serious.

Consumer /kənˈsuː.mɚ/ n. người tiêu dùng


E.g. The new rates will affect all consumers, including businesses.

Attract /əˈtrækt/ v. thu hút


E.g. These flowers are brightly coloured in order to attract butterflies.

Satisfied /ˈsæt̬.ɪs.faɪd/ adj. cảm thấy hài lòng


E.g. The judge was satisfied that she was telling the truth.

Inspire /ɪnˈspaɪr/ v. truyền cảm hứng


E.g. She inspires great loyalty among her followers.

Convince /kənˈvɪns/ v. thuyết phục


E.g. He managed to convince the jury of his innocence.

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2 MARKETING

Word Practice - Part 5


Choose the word that best completes the sentence.

1. Marketing specialists have conducted extensive studies of what


_____ customers to a particular product.

A. attractive

B. attraction

C. attracts

D. attracting

2. Without good _____, good products can go unsold.

A. market

B. marketable

C. marketed

D. marketing

3. If our work isn't to your _____, please notify us within 60 days.

A. satisfy

B. satisfactory

C. satisfaction

D. satisfied

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3 COMPUTERS

When I try to shut down my computer, a warning pops up that says “Low Memory."
From there, I can’t figure out what to do. The computer won’t let me access any of
my files, so I can’t search for those that I could delete. I've already deleted all of my
duplicate files, and I can‘t believe that my remaining files are using up so much
memory. I’d be happy to ignore the computer’s warning, but I have no option, since
the display is frozen on this message. Do you think I've failed to understand
something about the operations of this computer? If you can, would you please
allocate a few minutes in your busy schedule to help me solve this dilemma? As I
said before, I’m sure that my software is compatible and is not the source of this
problem.

Vocabulary
Vocabulary

Warning /ˈwɔːr.nɪŋ/ n. sự cảnh báo


E.g. The red flashing light gives a warning to user that the battery is low.

Search /sɝːtʃ/ v. tìm kiếm


E.g. The computer searched for all names that began with W.

Delete /dɪˈliːt/ v. xóa bỏ


E.g. This button on the keyboard deletes the characters from the screen.

Duplicate /ˈduː.plə.keɪt/ n. bản sao


E.g. I lost the original form so they sent me a duplicate.

Ignore /ɪɡˈnɔːr/ v. phớt lờ, không để ý


E.g. Don't ignore the technician's advice when connecting cables.

Display /dɪˈspleɪ/ n. sự trưng bày, hiển thị


E.g. The light on the LCD display is too weak.

Compatible /kəmˈpæt̬.ə.bəl/ adj. tương thích


E.g. This operating system is not compatible with this model computer.

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3 COMPUTERS

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. She _____ the warning that the hard drive was full, and consequently
they were unable to save the test data.

A. ignore

B. ignored

C. ignoring

D. ignorant

2. The computer will _____ you to save your work before quitting.

A. warning

B. warned

C. warn

D. warns

3. The computer staff is responsible for making sure all system files
are _____.

A. duplication

B. duplicated

C. duplicator

D. duplicate

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1
4 TAXES

Every year, my wife gathers all of our pay stubs and expense reports and prepares to
fill out our tax forms. She tries to finish them in March, well before the April 15th
deadline. It’s a time-consuming process. There are receipts to find, records to
organize, and forms to fill out. When we first got married, we filed separate returns.
But now she marks me as her spouse and files the joint return. It saves us money and
saves me time! My wife is very proud of her accuracy. The government has never sent
the forms back with corrections. For several years now, we have received a refund.
But this year, she calculated the numbers over and over again and found we had not
paid enough taxes throughout the year. She didn't want to owe any money. Finally,
she gave up and sent in our check. Actually, it was my fault. I had changed jobs and
didn’t ask my employer to withhold enough money from my pay checks. I’m just glad
we found and corrected the mistake before we got penalized.

Vocabulary
Vocabulary

Deadline /ˈded.laɪn/ n. hạn cuối


E.g. The deadline for paying this year's taxes is just two weeks away.

Refund /ˈriː.fʌnd/ n. số tiền trả lại


E.g. I took the radio back to the shop and demanded a refund.

Withhold /wɪðˈhoʊld/ v. giữ lại


E.g. She withheld her rent until the landlord agreed to have the repairs done.

Owe /oʊ/ v. nợ
E.g. they owe more money in income taxes at the end of the year.

Penalize /ˈpiː.nəl.aɪz/ v. phạt


E.g. He was penalized for unnecessary roughness and thrown out of the game.

Prepare /prɪˈper/ v. chuẩn bị


E.g. My spouse prepares the tax return for both of us.

File /faɪl/ v. nộp


E.g. If you file your taxes late, you will have to pay a fine.

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4 TAXES

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. We didn't know we had to claim the interest from our savings account
and were _____ for the error.

A. penalize

B. penalizing

C. penalty

D. penalized

2. The _____ of the forms took much less time than we expected.

A. preparatory

B. preparation

C. prepared

D. prepares

3. I didn't overpay my taxes this year so I didn’t get a _____.

A. refunded

B. refundable

C. refund

D. refunds

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5 SELECTING A RESTAURANT

When Atul is trying to impress business contacts who are potential new clients, he
takes them to the best restaurant in town. He hopes this will help secure a new
contract for his telecommu-nications business. It's hard to determine which
restaurants are best. Atul relies on newspaper and magazine reviews. He also asks
his friends and colleagues for guidance. They are happy to make a suggestion. Food
tastes are subjective. Although Atul likes to be daring and take risks, he knows that
the food should appeal to a variety of palates. He wants the majority of his guests to
be happy. He usually decides to compromise on a restaurant that offers a menu with a
mix of familiar standards and some exciting specials. When he calls to book the table,
he tells the person taking the reservation what time his party will arrive and the
number of people he needs seating for.

Vocabulary
Vocabulary

Secure /səˈkjʊr/ v. có được, đảm bảo


E.g. The hostess secured us another chair, so we could eat together.

Rely /rɪˈlaɪ/ v. tự tin, phụ thuộc vào


E.g. I have always relied on the restaurant advice this guidebook gives.

Suggestion /səˈdʒes.tʃən/ n. sự gợi ý


E.g. We followed the waiter's suggestion and ordered one of the specials.

Subjective /səbˈdʒek.tɪv/ adj. chủ quan


E.g. The reviews in this guidebook are highly subjective, but fun to read.

Appeal /əˈpiːl/ v. hấp dẫn


E.g. Such music managed to appeal to the tastes of both young and old.

Majority /məˈdʒɑː.rə.t̬i/ n. đa số
E.g. The majority of the group wanted to try the new Chinese restaurant.

Mix /mɪks/ n. sự kết hợp


E.g. The mix of bright colors on the plate was very pleasing.

Arrive /əˈraɪv/ v. đến


E.g. By the time our meal arrived, it was cold.

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5 SELECTING A RESTAURANT

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. The colourful vegetables made the dish look _____.


A. appealed

B. appealing

C. appeals

D. appealingly

2. I have always found Lola’s restaurant _____ to be very good, so I continue


to seek her guidance.

A. suggestions

B. suggest

C. suggestive

D. suggestible

3. This guidebook is several years old, so I would question its _____.

A. rely

B. reliance

C. reliability

D. relying

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1
6 HOTELS

People stay in hotels for business and personal travel. But with room rates being so
high, many travellers are staying home. Since high costs can preclude travel, smart
travellers know they can save money and get the best rates for a room by making
reservations well in advance of the beginning of their trip. When you make a
reservation, the hotel staff will ask you to notify them as soon as there is any change
in your travel plans. To avoid any surprises, it’s a good idea to call and confirm the
availability of your room and the rate you were quoted. In selecting a hotel, first think
about the kinds of service you will need or like to have. You naturally expect a clean,
well-lit room. You naturally expect that a housekeeper will clean your room daily even
in the smallest hotels. Large hotel chains offer the most services, such as a pool,
health club, or money exchange. The front desk clerks will tell you about such services
when you check in at the hotel.

Vocabulary
Vocabulary

Rate /reɪt/ n. mức, giá


E.g. The sign in the lobby lists the seasonal rates.

Reservation /rez.ɚˈveɪ.ʃən/ n. sự đặt trước


E.g. I'd like to make a table reservation for two people for nine o'clock.

Notify /ˈnoʊ.t̬ə.faɪ/ v. thông báo


E.g. Lydia notified the hotel in writing that she was canceling her reservation.

Confirm /kənˈfɝːm/ v. xác nhận


E.g. Jorge called the hotel to confirm that he had a room reservation.

Service /ˈsɝː.vɪs/ n. dịch vụ


E.g. Mr. Rockmont called room service to order a late-night snack.

Expect /ɪkˈspekt/ v. mong chờ


E.g. Mr. Kim expected that the bed linens would be changed daily.

Housekeeper /ˈhaʊsˌkiː.pɚ/ n. quản gia


E.g. Eloise's first job at the hotel was as a housekeeper.

Chain /tʃeɪn/ n. chuỗi


E.g. The hotel being built in Seoul is the newest one in the chain.

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6 HOTELS

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. The hotel received the _____ of our early arrival and had everything ready
for us.

A. notified

B. notifies

C. notification

D. notify

2. The Chamber of Commerce had high _____ for the amount of business
the new hotel would bring to the town.

A. expectancy

B. expected

C. expect

D. expectations

3. Since we had made our _____ so far in advance, we saved considerably


on the room rate.

A. reserve

B. reservation

C. reserved

D. reservable

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7 HEALTH INSURANCE

The cost and availability of health insurance is one of the greatest concerns of company
personnel. A covered employee should be familiar with the terms and conditions of the
insurance policy. Although the insured pays a portion of the cost of his or her coverage
through salary deductions, the employer generally covers most of the cost. Self-
employed persons can arrange for their own insurance or join an association of those
performing similar work in order to get lower premiums. Traditionally, the insurance
carrier will allow most of the charges related to medical care, although the insured might
be responsible for a small portion. Although the company or association negotiates the
most suitable terms they can, most experts emphasize that employees should be on the
lookout for alternatives that might better suit their needs. Regardless of the cost of
premiums, the most important aspect of good health insurance is that it meets the needs
of the insured and incurs the least possible cost for necessary procedures.

Vocabulary
Vocabulary

Concern /kənˈsɝn/ n. sự lo lắng


E.g. Whenever I have health concerns, I call my doctor.

Personnel /ˌpɝː.sənˈel/ n. nhân viên


E.g. Our personnel are very highly trained.

Policy /ˈpɑː.lə.si/ n. chính sách


E.g. Company policy did not provide for overtime pay.

Portion /ˈpɔːr.ʃən/ n. phần


E.g. A portion of my benefits is my health care coverage.

Salary /ˈsæl.ɚ.i/ n. tiền lương


E.g. The receptionist believed that he worked too hard for such a small salary.

Allow /əˈlaʊ/ v. cho phép


E.g. My insurance doesn't allow me to choose my own hospital.

Emphasize /ˈem.fə.saɪz/ v. nhấn mạnh


E.g. The nurse emphasized the importance of eating a balanced diet.

Aspect /ˈæs.pekt/ n. khía cạnh


E.g. We must consider every aspect of the problem.

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7 HEALTH INSURANCE

Word Practice Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. Office policy does not _____ employees to leave the office for medical
appointments.

A. allow

B. allowing

C. allowable

D. allowance

2. It _____ me that our company is not willing to look for an alternative to our
current health insurance plan.

A. concern

B. concerned

C. concerns

D. concerning

3. I’m really pleased that my health plan provider is paying for my gym
membership as a way to _____ its concern for my health.

A. emphasis

B. emphasize

C. emphatic

D. emphasizing

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8 ELECTRONICS

By the mid-1980s, virtually all U.S. businesses owned at least one computer. Prices of
computers declined sharply over the next few years. resulting in a surge in popularity.
At the same time, offices started to rely on networks, which facilitated the sharing and
processing of data. Such data processing was made possible by improvements in both
the hardware and software industries. More recently, data storage disks have
undergone their own revolution. Because of technical advancements, the storage
capacity of a compact disc increased significantly. In addition, manufacturers of
software offer competitive upgrades to replace competitors’ products. Virtually all
office workers today are trained in the most popular word processing software.
Computers repeatedly revolutionize the workplace, and everyone, no matter how
accomplished he or she is with other skills, needs to stay abreast of major trends in
computer development.

Vocabulary
Vocabulary

Network /ˈnet.wɝːk/ n. mạng


E.g. We set up a new network in my office to share files.

Disk /dɪsk/ n. đĩa cứng


E.g. I saved the photos onto a disk for you.

Software /ˈsɑːft.wer/ n. phần mềm


E.g. The software allows me to integrate tables and spreadsheets into my reports.

Replace /rɪˈpleɪs/ v. thay thế


E.g. I have replaced the hard drive that was malfunctioning.

Popular /ˈpɑː.pjə.lɚ/ adj. phổ biến


E.g. The potato is the most popular vegetable in Britain.

Skill /skɪl/ n. kỹ năng


E.g. This job demands a high degree of skill.

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8 ELECTRONICS

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. The _____ of the new computer network was apparent among the
employees after only a few months.

A. popular

B. popularize

C. popularity

D. population

2. We will _____ all of our outdated software with the newest versions.

A. replacement

B. replaced

C. replaceable

D. replace

3. While Fabio’s _____ with computers surpasses the technicians, he is


unable to communicate his personal needs to the office manager.

A. skill

B. skilled

C. skillful

D. skillfully

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1
9 CONFERENCES

Many associations and organizations hold annual conferences so that their members
can get in touch with each other and take part in educational programs. When
planning a conference, event coordinators try to have a variety of sessions so people
attending can select a workshop or meeting that best suits their needs. When making
arrangements for a conference, they look for a site that will accommodate all their
needs. The site should be able to hold the number of people expected to attend,
without the meeting rooms being overcrowded. Good event coordinators tour the
site before making a final decision because brochures cannot show all the necessary
details. Having meetings in a fun location can really encourage people to register for
the meeting.

Vocabulary
Vocabulary

Association /əˌsoʊ.siˈeɪ.ʃən/ n. hiệp hội


E.g. As chairman of the association, he held office for over 20 years.

Session /ˈseʃ.ən/ n. phiên họp


E.g. The morning sessions tend to fill up first, so sign up early.

Select /səˈlekt/ v. lựa chọn


E.g. The winners were a select group.

Arrangement /əˈreɪndʒ.mənt/ n. sự sắp xếp


E.g. The arrangement of speakers was alphabetical to avoid any hurt feelings.

Accommodate /əˈkɑː.mə.deɪt/ v. đáp ứng


E.g. The hotel staff will do their utmost to accommodate the guests’ needs.

Hold /hoʊld/ v. chứa đựng


E.g. This meeting room holds at least 80 people comfortably.

Overcrowded /ˌoʊ.vɚˈkraʊ.dɪd/ adj. đông nghịt, quá tải


E.g. To avoid being overcrowded, we limited the number of guests.

Location /loʊˈkeɪ.ʃən/ n. vị trí


E.g. The location of the meeting was changed from the Red room to the Blue room.

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9 CONFERENCES

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. Helen made the final _____ for use of the conference room with the
hotel's general manager.

A. arranging

B. arrange

C. arrangement

D. arranged

2. By adding more class _____, the staff was able to please more members.

A. select

B. selective

C. selecting

D. selections

3. For most people. Samco is _____ with computer chip production.


A. associate

B. associated

C. associating

D. association

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1
10 WARRANTIES

Warranties are a seller’s promise to stand behind its products. Most major purchases
like computers or cars come with a warranty, as do smaller purchases, like stereos or
other electronic housewares. Warranties are not required by law, but are frequently
found on most products. If you are making a purchase, you should consider the
individual characteristics of a warranty, as each can vary in the amount of coverage it
provides. At the minimum, warranties are required to promise that the product will do
what it implies that it will do; for example, that a blender will blend or a hair dryer will
dry hair. Most warranties are good for a fixed time, then they expire, You can protect
yourself by buying products from companies with good reputations and taking good
care of your new purchase. There are consequences to not taking care of a product,
as most warranties require that you use the product in a certain manner.

Vocabulary
Vocabulary

Promise /ˈprɑː.mɪs/ n. lời hứa


E.g. A warranty is a promise the manufacturer makes to the consumer.

Frequently /ˈfriː.kwənt.li/ adv. thường xuyên


E.g. Appliances frequently come with a one-year warranty.

Consider /kənˈsɪd.ɚ/ v. xem xét


E.g. I'd like some time to consider before I make a decision.

Imply /ɪmˈplaɪ/ v. ám chỉ


E.g. Her statement implies a lack of confidence in the management of the company.

Protect /prəˈtekt/ v. bảo vệ


E.g. You can protect yourself from scams by getting detailed information on the seller.

Reputation /ˌrep.jəˈteɪ.ʃən/ n. danh tiếng


E.g. The company knew that the reputation of its products was the most important.

Consequence /ˈkɑːn.sə.kwəns/ n. hậu quả


E.g. This decision will have important consequences.

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10 WARRANTIES

Word Practice | Part 5 Incomplete Sentences


Choose the word that best completes the sentence.

1. Jacques and Louisa will only _____ purchasing appliances that come with
a money-back guarantee.

A. consideration

B. consider

C. considering

D. considerable

2. If there is any _____ of the director’s involvement, we need to follow up


swiftly and thoroughly.

A. imply

B. implicit

C. implicated

D. implication

3. The level of _____ implied by the warranty was misleading.


A. protect

B. protective

C. protection

D. protector

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ANSWER KEY

TOPIC 1 1.A 2.D 3.B TOPIC 6 1.C 2.D 3.B

TOPIC 2 1.C 2.D 3.C TOPIC 7 1.A 2.C 3.B

TOPIC 3 1.B 2.C 3.B TOPIC 8 1.C 2.D 3.A

TOPIC 4 1.D 2.B 3.C TOPIC 9 1.C 2.D 3.B

TOPIC 5 1.B 2.A 3.C TOPIC 10 1.B 2.D 3.C

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“Life takes on meaning when you become motivated, set goals
and charge after them in an unstoppable manner.”
- Les Brown -

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