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Place : where and when the target audience will perform the desired behavior, require any related

goods, or receive any associated services

Examples of "place" (distribution channels) :


physical locations, phone, phone apps, mail, fax, internet, mobile units (a vehicle w/ equipment for
specific purpose), stores, hangouts, drive-through services, home delivery, house calls, kiosks, vending
machines

What is the difference between "place" and communication channel?


a communication channel is where your message appears (e.g. brochures, ads, news stories), a place
is where the desired behavior takes place

Step 7 (third step in developing a strategic marketing mix)


develop the place strategy

10 place strategy ideas


1) make the location closer 2) extend hours 3) be there at the point of decision making 4) make the
location more appealing 5) overcome psychological barriers associated with a place 6) be more
accessible than the competition 7) make access to the competition more difficult or unpleasant 8) be
where your target audience shops or dines 9) be where your target audience hangs out 10) work with
existing distribution channels

Social franchising
a way to increase existing distribution channels for an existing program/product, one individual/group
(franchiser) owns a franchise brand and policies, and offers an individual outlet owner (franchisee)
business opportunities

zero-level channel
direct distribution from social marketer to target audience (e.g. mail, internet, door-to-door, or
outlets managed through social marketing organization)

one-level channel
one distribution intermediate, most commonly a retailer (e.g. grocery store)

two-level channel
deals with a local distributor as well as a retailer (e.g. working with the distributor of life vests to
include safety tips attached to the product)

three-level channel
a national distributor finds local distributors

distribution channel
another word for "place" used by the commercial marketing sector; includes physical and non-
physical channels where desired behavior occurs

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