The Examination Question Paper must be handed in

together with the Examination Answer Booklet.

DIPLOMA IN MANAGEMENT STUDIES

MAIN EXAMINATION
Date : 26 November 2014

Module : BUS017 Information Systems for Business

Time : 1415 – 1715 hours

INSTRUCTIONS TO CANDIDATES:

1. This examination consists of FIVE (5) questions. Answer ALL questions.

2. This examination paper contains THREE (3) sections (A, B and C) with a total of
100 marks as follows:

Section A: 1 question with 10 multiple-choice sub-questions

Section B: 2 questions
Section C: 2 questions

3. Answer Question 1 on the Multiple-Choice Questions (MCQ) Answer Sheet

provided separately using a black 2B pencil. Fill in the MCQ Answer Sheet
carefully. You will get a zero (0) score if your index number is filled incorrectly.

4. Answer Questions 2 to 5 in the answer booklet provided. Fill in the cover page
carefully. You will get a zero (0) score if your index number is filled incorrectly.

5. All answers must be clearly written. Begin each question on a fresh page.

6. This is a closed book examination. No unauthorised materials are allowed in the

examination venue.

At the end of the examination:

Please ensure that you have written your index number on each answer booklet used:
failure to do so will mean that your work cannot be identified. If you have used more than
one answer booklet, please tie them together with the string provided.

SIM GLOBAL EDUCATION RESERVES THE RIGHT NOT TO MARK

YOUR SCRIPT IF YOU FAIL TO FOLLOW THESE INSTRUCTIONS.

DMSSF/BUS017/Nov2014/MainExam Page 1 of 8
SECTION A

Question 1 (20 marks)

Answer the questions by choosing the best option. Fill in the ovals on the Multiple
Choice Questions (MCQ) Answer Sheet provided separately using a black 2B pencil.

1. To minimise the risk of using computer hardware, one should ______________.

i. avoid plugging in too many devices into electrical outlets.

ii. use surge protectors.
iii. place hardware where it can’t fall or be damaged.
iv. provide adequate space for air circulation around hardware.

(A) i and ii.

(B) i and iii.
(C) i, ii and iii.
(D) i, ii, iii and iv.

2. ___________ is a group of parallel wires that connect the CPU’s internal

components.

(A) Data bus

(B) Footprint
(C) Instruction set
(D) Twisted pair cable

3. Which of the following factors affects the performance of a monitor?

(A) Scan rate.

(B) Resolution.
(C) Dot pitch.
(D) All of the above.

4. ___________ uses a portion of the hard disk to extend RAM.

(A) Virtual memory

(B) Cache
(C) ROM
(D) None of the above

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5. ____________ is microwave relay stations in space that transmit data through
microwave signals.

(A) Switch
(B) VPN
(C) Satellites
(D) Virtual private network

6. _____________ is a method used to transfer files over the Internet.

(A) File Transfer Protocol

(B) HTTP
(C) HTML
(D) None of the above

7. ______________ is a normal-looking program that includes concealed instructions

created to cause harm.

(A) Identity Theft

(B) Trojan horse
(C) Time bomb
(D) None of the above

8. Which of the following statements about a database in relation to the Network

Model are TRUE?

i. The database arranges data in hierarchical “parent-child” relationship.

ii. Each parent record can have many child records.
iii. Each child record can have many parent records.
iv. It is similar to Relational Model.

(A) i and ii.

(B) i and iii.
(C) i, ii and iii.
(D) i, ii, iii and iv.

9. ___________ testing determines whether all program units work together as

planned.

(A) System
(B) Volume
(C) Unit
(D) All of the above

DMSSF/BUS017/Nov2014/MainExam Page 3 of 8
10. ___________ use information from books and individuals to assist decision
making.

(A) Management Information Systems

(B) Decision Support Systems
(C) Expert Systems
(D) Knowledge Management Systems

DMSSF/BUS017/Nov2014/MainExam Page 4 of 8
SECTION B

Answer ALL questions.

Question 2 (20 marks)

The CEO of the Autocorp Pte. Ltd, Mr. Peter Tan, would like to purchase five new MS
Windows 8.1 notebook computers for the company. The primary business of the company
is to sell used cars. Peter has found a suitable computer model with the following
specifications from a computer vendor.

Row Computer Specifications

1 4th Generation Intel® Core™ i5 Processor (3MB Cache, up to

3.2GHz)
2 8GB DDR3L 1600MHz memory
3 500GB 5400-rpm hard drive
4 Intel HD Graphics 4000
5 Price: $1999.00

You are required to assist Peter by answering the following questions:

(a) Provide the name of the component referred to by the specification in Row 1.
(1 mark)

(b) Briefly describe the THREE (3) main parts within the component stated in Row 1.
(3 marks)

(c) Explain the function of the 3MB Cache.

(2 marks)

(d) Provide the name and function of the component referred to by the specification in
Row 4.
(2 marks)

(e) Describe the read and write operations being carried out by the storage device
specified in Row 3.
(4 marks)

(f) Explain how a head crash occurs and under what circumstances will data be destroyed
in the storage device specified in Row 3.
(2 marks)

(g) Briefly describe THREE (3) factors that may affect the access speed of the storage
device.
(6 marks)

DMSSF/BUS017/Nov2014/MainExam Page 5 of 8
Question 3 (20 marks)

In addition to the purchase of computer hardware, Peter has the following questions
pertaining to the system software.

(a) Explain the purpose of loading the Microsoft Windows 8.1 operating system onto the
computer.
(2 marks)

(b) Briefly explain any THREE (3) basic functions of Microsoft Windows 8.1 as an
operating system.
(6 marks)

(c) In order to allow the sharing of files in the office, Peter would like to create a local
network to improve the efficiency and productivity of his company. He has heard
about peer-to-peer and client-server network. He would like you to explain the
differences between a peer-to-peer network and a client-server network in the context
of file sharing functions.
(8 marks)

(d) If Peter decided to install a client-server network, list FOUR (4) additional hardware
he will most likely need to buy for his network.
(4 marks)

DMSSF/BUS017/Nov2014/MainExam Page 6 of 8
SECTION C

Answer ALL questions.

Question 4 (20 marks)

(a) Peter saw a promotion by an Internet Service Provider offering a high speed Fibre-
optic Broadband using Fibre-optic cable. Explain what a Fibre-optic cable is and why
Fibre-optic cable is better than the traditional twisted pair wire used for telephone and
data communication.
(4 marks)

(b) Peter is concerned about his privacy in cyberspace. Explain to Peter THREE (3)
technologies that may jeopardise online anonymity.
(6 marks)

(c) Peter read about a recent news on cybercrime. He would like to know more about
some of the cybercrime mentioned in the news. You are required to explain the
following crimes:

(i) Phishing attack. (2 marks)

(ii) Keyloggers. (2 marks)

(iii) Denial of Service attack. (2 marks)

(d) List any FOUR (4) security measures Peter can implement in order to protect his
network and computers.
(4 marks)

DMSSF/BUS017/Nov2014/MainExam Page 7 of 8
Question 5 (20 marks)
(a) Peter has decided to use MySQL, a relational database for his company’s
Management Information System. The following are two proposed database tables by
the IT consultant engaged by him:

Table 1: Staff
Salesperson ID Name Gender
001 Kavita Kaur F
002 Jenny Tay F
003 Jonny Ho M
004 Richard Lee M

Table 2: Order
Date Customer Name Salesperson Car Purchased Amount($)
ID
3 Aug 2014 John Tan 001 Wish 1.8 140,000
3 Aug 2014 Ali Bin Ahmad 002 Camry 2.0 150,000
4 Aug 2014 Raju Mohan 004 Vios 101,000

(i) Identify the most appropriate Primary Key Field for Table 1 and explain what a
Primary Key Field is.
(2 marks)

(ii) Identify a Foreign Key Field for Table 2. Explain why the chosen field can be
considered as a valid Foreign Key Field.
(3 marks)

(iii) Explain why it is not a good idea to define the Customer Name field for Table 2
as a Primary Key Field.
(2 marks)

(b) Mr. Abu Bakar, a systems analyst, from SingSoft Pte. Ltd., was responsible for
carrying out the systems analysis work for the development of the Management
Information System.

(i) What is systems analysis? (2 marks)

(ii) What are the roles of a systems analyst? (2 marks)

(iii) Mr. Abu Bakar told Peter that he will follow the System Development Life Cycle
(SDLC) approach for system development. He has mentioned the various phases
of SDLC. Peter is interested to know more about the Implementation and Testing
Phase. You are required to briefly explain the key tasks being carried out in the
Implememation and Testing Phase.
(7 marks)

(c) Explain the primary function of a Management Information System.

(2 marks)
---- END OF PAPER ----

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