ROLE DESCRIPTION

Bail Coordinator

Cluster Justice
Division/Branch/Unit Bail Assistance Line, Juvenile Justice
Location Western Sydney
Classification/Grade/Band Clerk 5/6
ANZSCO Code 599999
Role Number 50011086, 50011088, 50011089, 50011090, 50011092 & 50011093
PCAT Code 2229192
Date of Approval 16 February 2016 (updated 11/6/19) Ref: JJ 0104
Agency Website www.justice.nsw.gov.au

Primary purpose of the role

To provide a range of bail intervention options for clients across the State in order to reduce numbers in
custody.

Key accountabilities
 Undertake assessment of a young person’s suitability for bail placement, providing a bail facilitation role
and bail advice.
 Liaise with Police, Juvenile Detention Centres, FACS Helpline, families and community networks to
resolve bail placement options and support for juveniles, ensuring the young person is aware of the Bail
Assistance Line (BAL) service, their rights and responsibilities and expectations involved should
placement in the community be assessed as suitable.
 Analyse information and complex issues, and formulate detailed responses and recommendations, often
within short timeframes and challenging circumstances.
 Assist in the development of community care placements as alternatives to custodial care
 Maintain liaison with government and community organisations providing a range of bail accommodation
and support options for juvenile offenders.
 Maintain statistical and database information
 Act in accordance with all relevant legislation and agency policies, including the Code of Conduct and
Information Security.

Key challenges
 Understanding the sensitive political environment within which the agency operates and balancing
stakeholder expectations.
 Adopting a flexible approach to work in order to adapt quickly to changing work demands and priorities
 Working with victims of crime and assessing disadvantaged and complex young people (and their
families) who face issues of mental health, family dysfunction, alcohol and other drug misuse, intellectual
disability, cognitive impairment, lack of education/employment success, anti-social peers and violence.

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Key relationships
Who Why
Internal
Team Leader, Bail Assistance Line For information and guidance regarding legislation, policy and safety
Manager, Bail Assistance Line For reporting, leadership, guidance and support
Centre staff Custody placement / exchange of information
External
Government and non-government To negotiate support services for juveniles
service providers
Young people (clients) and their To inform clients of their legal rights
families Negotiate key outcomes for and with clients
Refer to external services and programs
NSW Police Provision of bail services / coordination of custody placements

Role dimensions
Decision making
This role works within the framework of the Department of Justice Corporate and Business Plan.
The role is generally guided by legislation, policies, guidelines and procedures encompassing the
administration of juvenile justice in New South Wales.
Reporting line
The role reports to the Team Leader, Bail Assistance Line
Direct reports
Nil
Budget/Expenditure
Nil

Essential requirements
 Current NSW Working With Children Check clearance
 Current NSW Driver’s licence and willingness to travel.

Capabilities for the role

The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability
Framework is available at www.psc.nsw.gov.au/capabilityframework
Capability summary
Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus
capabilities for this role. Refer to the next section for further information about the focus capabilities.

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NSW Public Sector Capability Framework
Capability Group Capability Name Level
Display Resilience and Courage Intermediate
Act with Integrity Adept
Manage Self Intermediate
Value Diversity Intermediate

Communicate Effectively Adept

Commit to Customer Service Adept
Work Collaboratively Intermediate
Influence and Negotiate Intermediate
Deliver Results Foundational
Plan and Prioritise Intermediate
Think and Solve Problems Intermediate
Demonstrate Accountability Intermediate
Finance Foundational
Technology Intermediate
Procurement and Contract Management Foundational
Project Management Intermediate

Focus capabilities
The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate
competence. The behavioural indicators provide examples of the types of behaviours that would be
expected at that level and should be reviewed in conjunction with the role’s key accountabilities.

NSW Public Sector Capability Framework

Group and Capability Level Behavioural Indicators

Personal Attributes Adept  Represent the organisation in an honest, ethical and professional way and
Act with Integrity encourage others to do so
 Demonstrate professionalism to support a culture of integrity within the
team/unit
 Set an example for others to follow and identify and explain ethical issues
 Ensure that others understand the legislation and policy framework within
which they operate
 Act to prevent and report misconduct, illegal and inappropriate behaviour
Relationships Adept  Tailor communication to the audience
Communicate  Clearly explain complex concepts and arguments to individuals and
Effectively groups
 Monitor own and others' non-verbal cues and adapt where necessary
 Create opportunities for others to be heard

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  Actively listen to others and clarify own understanding
 Write fluently in a range of styles and formats
Relationships Adept  Take responsibility for delivering high quality customer-focused services
Commit to Customer  Understand customer perspectives and ensure responsiveness to their
Service needs
 Identify customer service needs and implement solutions
 Find opportunities to co-operate with internal and external parties to
improve outcomes for customers
 Maintain relationships with key customers in area of expertise
 Connect and collaborate with relevant stakeholders within the community
Relationships Intermediate  Build a supportive and co-operative team environment
Work Collaboratively  Share information and learning across teams
 Acknowledge outcomes which were achieved by effective
collaboration
 Engage other teams/units to share information and solve
issues and problems jointly
 Support others in challenging situations
Results Intermediate  Research and analyse information and make
Think and Solve recommendations based on relevant evidence
Problems  Identify issues that may hinder completion of tasks and
find appropriate solutions
 Be willing to seek out input from others and share own
ideas to achieve best outcomes
 Identify ways to improve systems or processes which are
used by the team/unit
Business Enablers Intermediate  Apply computer applications that enable performance of more complex
Technology tasks
 Apply practical skills in the use of relevant technology
 Make effective use of records, information and knowledge management
functions and systems
 Understand and comply with information and communications security and
acceptable use policies
 Support the implementation of systems improvement initiatives and the
introduction and roll-out of new technologies