Professional Documents
Culture Documents
https://www.linkedin.com/in/rolando-maradiaga-b7b077160/ https://github.com/RolandoMaradiaga
EDUCATION
SKILLS
Ruby on Rails | AngularJS | JavaScript | Jira | Agile/Scrum | NodeJS/Express | React | SQL/MySQL | MongoDB/Mongoose |
jQuery | EJS
LANGUAGES
PROFESSIONAL EXPERIENCE
Create cards for defects, bugs, stories, and any issue shown. (JIRA CARDS)
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NPI Engineer (New product introduction Engineer), Empire Electronics Inc. Nov 2021 – Jul 2022
Oversee assembly and ensure that products conform to market specifications and safety
• Honduras
regulations.
Monitored machinery in operation to identify concerns and make corrections or report
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complex problems.
Programmed every working line for new products to run. (CyberOptic Machines)
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Developing design ideas based on customer interests, budgets, and market research.
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ExpressJS, Express material & later versions and integrate Restful APIs, and external web
services ensuring high performance on Mobile and Desktop. (NodeJS/Express)
rolandomaradiaga23@gmail.com 1/2
Participated in daily standups with the Developers and QA teams in order to bring news on
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(JIRA)
Assisted customers with difficult technical issues requiring greater knowledge of the
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platform.
Maintains consistent metrics with regard to client satisfaction, responses per hour, and
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quality assurance
Utilizes Zendesk as a CRM to manage up to 200 client contacts per day
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Sales Specialist, Sales Trainer, Allied Global Technology Services Dec 2014 – Nov 2016
Maintained organized, presentable merchandise to drive continued sales.
• Honduras
Analyzed and properly processed product returns, assisting customers with finding
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alternative options.
Create and implement sales strategies.
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Trained and developed new sales team associates in products, selling techniques, and
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company procedures.
customer service.
Exceeded team sales and collaborated with staff members.
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CERTIFICATES
COPETENCIES
rolandomaradiaga23@gmail.com 2/2