JAMIA HAMDARD

UNIVERSITY

SUBMITTED TO: SHIKHA GERA MAM

SUBMITTED BY: KAMRAN KHAN
ENROLLMENT NO- 2021/334/110
BBA “B” / 4TH SEMESTER/ 2ND YEAR
 URBAN COMPANY

INDEX / TABLE OF CONTENTS:

S. No CHAPTERS Page Nos.

1. CHAPTER 1- INTRODUCTION 1-5
1.1-ONLINE MARKETING PLACE
1.2-CONSUMER SERVICE
1.3-WEB BASED CONSUMER SERVICES
2. 6-12
CHAPTER 2- LITERATURE REVIEW
3. CHAPTER 3- RESEARCH METHODOLOGY 13-15
3.1-RESEARCH DESIGN
3.2-RESRACH QUESTION
3.3-RESEARCHOBJECTIVE
3.4-SCOPE OF STUDY
3.5-SOURCES OF DATA
3.6-SAMPLING AND TECHNIQUE
4. CHAPTER 4- DATA ANALYASIS AND 16-34
INTERPRETATION
5. CHAPTER 5- FINDINGS 35-39
6. CHAPTER 6- SURVEY ANSWERS 40-43
6.1-LIMITATION
6.2-SUGGESTION
6.3-CONCLUSION
7. REFRENCES 44
8. APPENDIX QUESTIONNAIRE 45-52
KAMRAN KHAN
Total sampling size is 75.